The Small Solar Company Ltd

Painstaking and well explained service. Can recommend highly.

After being let down by a few other companies, This very in demand team kept me informed all way through the long summer wait. It was worth it! I now have a working solar system, I now understand how it is meant to work and why. Broken part fixed with no inflated extras, just straightforward and clear explanation. All way through the work they kept me informed of what they were doing and why. Photos in advance so no surprises when they arrived. If you are looking for a company who are knowledgeable and take care in what they are doing then I would suggest you start here first. I would like to think I will recoup my servicing costs in energy savings very quickly given current economic climate!

Christoph, Giles and Sharon were amazing. From start to finish they were contactable, polite and knowledgeable. They fixed visits to analyse the previously botched job, obtained the correct parts, did a total reinstallation, cleaned up afterwards and later did a service check. We immediately booked them to install a second system on another building and that too has been very satisfactory throughout. Very reasonable prices too. Totally recommend for any solar hot water install or repair. Many thanks guys!

This company has two websites. The one I found, solarrepairs.co.uk, does not indicate that they only work in a limited area around St Albans. Not knowing this, I then contacted them only to be told " we're in London, you'll have to find someone local. Cheers" before hanging up without a further word. I suggest they rectify this, since they're wasting my time as well as their own. And they won't be tempted to offend people by being so abrupt.

I called several companies to enquire about how they would operate a service on my existing solar panels. The quality of responses I got were really poor. Most companies didn't even call back. However, The Small Solar Company Ltd were fantastic. My initial exchange of emails was with Sharon Harris. She was fab! She managed to get Giles on the phone to me who took plenty of time out to explain everything. We booked the date in and Giles attended spot on time. He was equally amazing. Very professional. The best thing was that he explained my entire system to me. My system was 10 years old and I really didn't know much about it - I do now! Thank you to all the team at The Small Solar Company.

I moved into a property that had a broken solar thermal system, and I had a hard time finding a company who could service the system as solar engineers are so busy at the time of writing. Luckily The Small Solar Company was able to help. Christoph was excellent, very professional and knowledgable. He had some difficulties clearing a bad blockage in my system at first but was able to rectify the problem and got me up and running. He took the time to fully explain the solar thermal system that I have and how best to use it which I really appreciated. I'd definitely recommend The Small Solar Company to all.

We were fortunate in getting our appointment early, due to a cancellation. Our 10 year old thermal system was serviced quickly and efficiently and we are delighted with the result.

The Small Solar Company did a great job removing and then reinstalling our solar thermal panels during our recent roof replacement. Giles is friendly and knowledgeable and gave me a lot of useful information about the system. I would definitely use them again and would recommend them to others.

I contacted the small solar company for help with my solar-thermal system which had become totally clogged after many years of neglect. Although I was outside of their service area, Giles gave me some really helpful advice that enabled me to get my system up and working again without needing an engineer to come on-site. Very helpful and responsive with emails and a pleasure to deal with.

Although I am in Ireland Christoph was more than willing to offer advice and recommendations to help me repair rather than replace my solar pumping station. His prompt replies to my emails is very much appreciated. Roger Ireland.

Real expertise in their work. Nice to see

The Company responded to my enquiry very quickly and fully. Our thermal solar panel system did not seem to be working. Christoph was a pleasure to have in the house - he willingly removed his shoes and kept his face-mask on at all times: we are a bit Covid vulnerable, but felt completely safe. Christoph was painstaking in his assessment of our thermal panel system, and diagnosed the problem accurately. He then made the necessary repair on the roof by replacing a sensor which had been attacked by birds! He fine-tuned the system and carried out the routine checks. I am wholly satisfied with the service I received - and with the invoice! Highly recommended.

I was recommended The Small Solar company by a friend to recommission my solar hot water system. The system had been written off by various plumbers interested only in megaflo and the original installers interested only in selling me another system. I couldn’t be happier with the service I received. They were straight forward and honest from the start, found time to work around a full heating system refit. They were punctual and friendly and willing to recommission the system and I am very happy with results for the money. I would highly recommend this company.

Excellent service supported by professional advice and support.

This was my first contact with this company and I contacted them after having some random problems with my Solar Hot Water system This system had been installed by another suppler which has cease business. The system comprised of a RESOL pumped and control concept with various Sensors and motorised valves With the dedicated help of the engineers at the Small Solar Company we were able to remotely interrogate the behavoiur of how the system was functioning and reset the control functions with the boiler. As there is some considerable distant for me in Bristol and them in St Albans it was not practicable for them to visit but thanks to their great support and generousety I now hope all is well with the setup. My many thanks and 5* for all their help would highly recommend andd first rate technical nohow Reg W

Great Job done

The Small Solar Company helped us with technical information about an important part of our solar heating system which had been installed by a company who have since gone bust. SSC were quick to respond in our hour of need and were helpful and kind and with no benefit to themselves. Thank you so much to the (Great) Small Solar Company Ltd.!

Christoph attended to look at our broken solar water tube and service the system. He was very knowledgeable and took the time to explain things. Fortunately he arrived with a replacement tube of the correct size, this being the last one they has as these tubes are no longer manufactured. He worked very methodically and carefully. He removed all the broken glass from the rube and guttering and brushed everything down and then proceeded to replace the tube. It was not necessary to drain the system and replenish the antifreeze as his tests showed it to be well within allowable limits. Christoph has a very professional and friendly manner. In fact, everyone at Small Solar has been very helpful. We will definitely use them again and recommend them.

Giles and Christoph were fantastic. If only every company was as honest responsive and reliable. Thanks again guys!

Have used this company a couple of times now and have always been impressed with the work carried out. The engineers are knowledgeable and efficient. Will definitely use again.

Had problems with our solar system installed by a now defunct company. Giles was very helpful and efficient in sorting everything out. Also provided good advice.