Heat Charge Evolution Ltd

I recommend Andy and his team at Heat Charge Evolution as the most professional knowledgeable company that I have personally ever dealt with, nothing was too much trouble for them, if you are thinking of a heat pump heating system and are still not sure, please talk to Heat Charge, I had all but given up on the idea of a heat pump after not being convinced by the previous three companies I had spoken to, but after meeting Andy I didn’t hesitate, he answered all my questions, which was quite a few and I went ahead. The team of guys who did the job were tidy, punctual, and extremely helpful not to mention very good at their job. Thanks to everyone at Heat Charge

Really pleased with my new ASHP. The installation went really smoothly thanks to Andrew, Graham, Danny, Declan, Charlie and Dave. They are a great team, knowledgeable, communicative, helpful and respectful of your home leaving everywhere tidy. They answered all our questions, consulted us on each detail, walked us through the operation. If you are thinking about getting an ASHP I would highly recommend getting these guys in to quote on the job. Excellent service.

Couldn’t find a bad word to say about our heat pump installation. From Andrew coming out to our property for the initial quote, to the seamless installation, to an incredibly thorough and detailed handover from Declan, the whole process has been so easy. Every member of the installation team was so friendly, and I’ve never seen a team who care so much about what they do. Thanks so much, we’re very grateful and couldn’t recommend more!

The team at HCE replaced our oil boiler with a Riello Heat Pump system. The new system utilised our existing downstairs underfloor heating and our Honeywell Evohome heating controls together with the replacement of all radiators upstairs and a new hot water cylinder. Our property is a 5 bedroom conversion of old farm buildings carried out 23 years ago. The installation was carried out in a timely manner by 3 members of the HCE Team. They were excellent and I was very impressed with the workmanship. The new pipework in the boiler room was a work of art. Throughout the installation they kept us informed of what was happening and when. The old oil boiler and hot water cylinder were disposed of by HCE along with all rubbish and packaging. They left the house far cleaner than it was when they arrived! We have absolutely no hesitation in recommending HCE. The price charged was very competitive compared to other quotes we obtained. The detail and presentation of the HCE quote was very thorough and professional. Another plus for me was that HCE didn't ask for money upfront. Many thanks to Andrew and the team

Thank you to the whole team at Heat Charge Evolution on our recent Heat Source Installation, from Andrew’s initial visit taking us through everything involved and being there for all our questions to Dave, Declan and finally Graham’s methodical approach during the install we couldn't be happier, really smart job with the emphasis on looking after our home and leaving us with everything we wanted..

A quality installation and the customer was the priority throughout. Everything explained very clearly. V pleased I went with who I did.

I can’t recommend Heat Charge Evolution highly enough. From start to finish, the team demonstrated exceptional professionalism, expertise, and industry knowledge. They worked tirelessly to remove our old boiler and install a new heat pump that is incredibly efficient and remarkably quiet. Every question and concern I had was answered promptly and thoroughly, giving me confidence throughout the entire process. The installation was completed in just two days, and impressively, we were never left without hot water or heating during the transition. The engineers were outstanding, displaying excellent workmanship, attention to detail, and genuine pride in their craft. Overall, it was an excellent experience from beginning to end. If you’re considering a heat pump installation, I would wholeheartedly recommend Heat Charge Evolution.

I work within the heat pump and building services industry and have worked alongside Heat Charge Evolution on a number of projects over the past couple of years. Their installations are exceptional and it's clear they take great pride in the quality of their work. Installation quality and commissioning are critical to the long-term performance and efficiency of a heat pump system, and Heat Charge consistently demonstrate a high standard in both. I would have no hesitation in recommending them, and do so on a regular basis.

Really pleased with the professionalism of the team, excellent workmanship and a terrific final product. Highly recommended! Thank you.

I would just like to thank Andy. Dave and Graham for their professionalism and care in installing my heat pump and upgrading the radiators. I would highly recommend anyone who wishes to install a heat pump to give these guys a go, you won't be disappointed

We have been extremely impressed with every aspect of Heat Charge Evolution’s work. Within just a few days of contacting them, they had sent us a somewhat imposing 62 page heatloss report. But every aspect of this showed that they really knew their stuff and wanted to create the best heating system for our house. And the quoted price was very reasonable for the amount of work involved. Being an older building, they discovered several unwanted surprises under the floorboards, which meant quite lot of extra work. They even worked an almost 13-hour-day on the Friday to ensure that we had heating over the weekend, for which we are very grateful. Their dedication and pride in the work shone through. If you live anywhere near Shrewsbury and are in any way considering a heat pump, we could not recommend them highly enough.

Would highly recommend. Professional, timely & expert at what they do. The whole team were a pleasure & delivered a difficult project without complaint.

So very easy to contact. Andrew was brilliant and came to my home to do a full survey of the property and my needs. Quote was great and so very competitive. The fitting crew were very polite and had a great sense of humour, very knowledgeable with the task they had to do and all work was completed in two half days completely set up and running. Dave, Danny, and Declan were so mindful of the property and not forgetting Graham the electrician, they cleaned and up after their selves every evening and left nothing that might cause a hazard overnight. A complete showing of all the controls I might need to adjust and how easy it is to carry out the controls. The system is running perfectly at the moment and feel confident that if I should need any assistance they are only a phone call away. Thanks again Andrew and your team for giving me the confidence of this system.

We have received a 5 star service from Heat Charge Revolution Ltd right from the time Andrew first visited us to assess the specifications needed for an ASHP installation through to completed installation. We had everything explained without any pressure to proceed with the initial quote and have been supported even beyond installation with Andrew and Dave making reassuring visits as we got used to a new system. Every question, however basic, was answered with great respect and understanding. We now feel much more confident in using the system and know we can approach them in future if we need any additional support. The installation team lead by Dave were brilliant. They were friendly, professional and considerate - treating both us and our home with the utmost respect. Nothing was done without our approval. The job was completed on time and to a very high standard with no mess or disruption left behind. The team's skills and expertise were clearly evident. Nothing was too much trouble for them. In fact they went above and beyond by taking the time to help pinpoint the source of an ongoing water leak (we had been dealing with Severn Trent for some time prior to the installation). Through their involvement we were able to get it assessed and fixed much quicker. They were proved right and we thank them for sharing their expertise with us. They definitely showed us that they care about the job they do and the service they provide. Given our positive experience with Heat Charge Evolution Ltd we are pleased to give a 5 star recommendation.

Heat Charge Evolution Ltd came highly recommended. Following detailed, technical presentation/survey, a thoroughly professional, neat and tidy installation was completed over 4 days by a highly qualified team, with little disruption. Politeness, courtesy and customer focus was self evident throughout. Explanations were given at each stage with a debrief on completion. Any lingering doubts I may have had over Air Source Heat Pumps quickly evaporated. I too have no hesitation in highly recommending this Company. Congratulations to Andrew and David along with the installation team: Declan, Dan and Graham

Let me start by saying my heatpump system was not installer by HCE, but by gosh I wish it had been. I had a system installed under a grant scheme and I had nothing but issues with it, and was completely ignored by the installers. Enter, HCE. These guys came out to do a basic 1st service and within a matter of minutes found faults with the install before id ever mentioned the long list of issues. Andy and Dave took it upon themselves to right all the wrongs of the original installer. They worked tirelessly when they really didnt have to and got my system working and installed correctly, how it should of been to start with. My heating system is now a completely different beast and I couldn't be happier. If you are after a heat pump system, I cannot recommend HCE enough. This winter my system has kept my house constantly warm at a fraction of the cost my old oil system would of. Thanks Andy, and Dave. Top guys

We recently had a Heat Source Air Pump fitted, to say it was an experience is putting it mildly! I had anticipated it being a somewhat stressful time with the work taking nearly two weeks. However, this was simply not the case. It was entirely down to the calibre of the team who did the work. Professional, polite, friendly and very good natured, all possessing a great sense of humour. The team showed a high level of respect for our home which was greatly appreciated. As you can see from the photo it was lovely to share a drink with Dan, Declan and Graham before they left. I should add, that whilst they appear to be akin to The Three Musketeers, Dave, who is absent from the photo came the next day to finalise the paperwork and confirmed his status as D’Artagnan! Thank you all so much for doing such a great job! You make terrific ambassadors for the company.

Andy was very helpful and accommodating. His friendly team showed excellent workmanship. Would recommend.

We used HCE to have the first service on our air source heat pump. The help and advice given to us by Dave Jones was first class. He made the necessary adjustments to our system which our initial installers had not informed us about. We can now use the heating system confidently knowing that it is working efficiently and not costing way above what it should be. I would highly recommend this company and only wish we had used them to install the system as they would have explained it to us properly.

Very knowledgeable and helpful during the initial survey, including heat loss calculations and expected running costs, this greatly assisted our decision to proceed. The installation was completed over 4 days, the team were excellent, particularly towards workmanship, and commissioning of the system. Disruption was kept to a minimum, which was a key request of ours due to installation in the wintertime. The heat pump has now been installed for over a month, and the house is at a constant temperature with impressive efficiency. Would certainly recommend this company for heat pump installations.

Dealing with Andy over the phone, with advice and knowledge was really helpful!! Dave the Engjneer who carried out the service was excellent with my partner, and called me after finishing to give me info and an update. wi be using these guys same time next year!!

HCE have been brilliant from start to finish. We used them for our self build with underfloor heating and Heat pump. They helped us get the government grant. Dave and the install team were great. It was nice to see how much pride and care they had in their work. Would highly recommend!

From the initial survey through to the installation, this Company were prompt competent and very professional. The installation team worked extremely hard and the job was done in a quicker time than they expected. we were very impressed by their performance and their consultation at every stage of the work. The system is now fully installed and working extremely well. we express our thanks to all those involved in the installation, particularly the installation team.

Dave from Heat Charge Evolution visited this week to service my one year old air source heat pump. Not only has he made small adjustments to gain an even better performance from the system, but he was a pillar of patience in explaining the program further. It is indeed a reassurance to have been recommended to a company, who offer such willing support with my new heating system.

The guys at Heat Charge Evolution were great. We were having an extension so I had lots of time to think about heating options and companies for the work. Some companies wanted paying to quote. Crazy. Andrew wasn't like that at all and was more than helpful from the begining. As a detailed person I had done a lot of research in advance and everything Andrew was saying filled me with confidence. The quote came through and was very competitive, combined with the confidence I had that this was the right company, it was a no brainer. Due to several delays during the extension and making numerous calls asking HCE to change our date we were finally ready and the guys turned up when promised. They cracked on and got everything sorted. I really couldn't fault HCE or any of the team. All the guys were very professional, particularly Dave and Dec who were very tidy and made a really good effort to put all furniture back when they had to move stuff that I had previously promised would be out of the way by the time they got there. The system itself has now been working a couple of weeks. It appears well balanced and we are nice and warm. Running costs are yet to be seen but whole household initial estimates are about 150 a month which for a 4 bed house doesn't seem bad. We were at 120 before the extension but we haven't far off doubled the size of the house so an increase was always expected. I would definitely recommend Heat Charge Evolution to others.

Thank you to Declan, Luke, Dan, Graham and Dave for installing my ASHP and giving a thorough handover. What a pleasure to meet such polite and efficient guys. They completed the work in four days, leaving everything neat and tidy each day. A very professional job done and I am so very pleased. I recommend this company highly to anyone considering an ASHP installation. Thanks again lads.

we are delighted with the service we received ,the team worked so hard to make sure we had heating for the weekend ,can't praise them enough ,after the job was finished they did a thorough clean up through the house ,the heat pump system looks good and is working well ,we are very happy.

Friendly,hard working team.Was able to just leave them to get on with it.Professional job completed,and new system working well.Andy and team kept me informed and updated throughout.

I can absolutely recommend Heat Charge Evolution. They supplied, installed and commissioned a new ASHP for me, and their service was outstanding. Their efficiency, responsiveness, helpfulness, and customer-focus was brilliant. They really went above and beyond in their service, offering help and support where needed, providing additional services, and doing everything possible to ensure that everything went smoothly. The installation was completed extremely quickly and efficiently, communication was excellent throughout, pricing was competitive, and Andy provided excellent personal support throughout. Literally one of the best companies I've had the pleasure to deal with. Thank-you.

Andrew and the team are outstanding. From first contact through to the commissioning of my new Air Source Heat Pump system the entire process was flawless. This was a highly complex job that needed to be executed alongside other significant building works, yet everyone in the team took everything in their stride. Their professionalism is second to none and the friendly, helpful way they go about their work - both the installation itself and the supporting advice and guidance from start to finish - makes them a pleasure to work with.

I contacted Andy at Heat Charge Evolution to get a quote for changing our gas fired system to an air source heat pump. I was a little apprehensive about moving to this type of system and finding the right company to do the job. From our initial meeting and the survey through to the completion of the job this company gave me complete confidence. The system design felt very thorough and easy to understand. The installation engineers were all excellent and their work is some of the best that I have seen. I would not hesitate to recommend them.

Andrew and his team did a great job installing our ASHP at a competitive rate. Heat Charge Evolution also put in some extra heating infrastructure and made some minor tweaks free of cost where other suppliers might charge extra. Excellent service and particularly recommended if you live in Shrewsbury, as they have been very generous with coming out to the house in my experience. For those in doubt, the quote is the quote - no nasty surprises. This will be our go-to supplier when we consider solar panels / a battery in the future!

Its full marks from me for the Heat Pump installation. I cannot comment on the quality of the heating system until I go through a winter period so I will stick to the facts. They arranged for the EPC Assessor (to check insulation) and the Ofgem BUS discount. Arriving exactly on time each morning the installation team were very good and fully explained the new heating system. With a Heat Pump efficiency of 1 to 4.48 it will considerably reduce the CO2 emissions compared to a gas CH boiler. The overall cost, considering the massive upgrade in the quality of the radiators, is very competitive with a new gas boiler (thanks to the BUS discount). It was clearly a Five Star job.

Andrew, Dave and the team did a fantastic job installing a heat pump at my house. Completed the whole job start to finish in three days and left the property tidy. We had a couple of teething issues with the system after install but these were to be expected and all resolved very quickly with no fuss. Looking forward to having a steady temperature in the house rather than the peaky temperature control from the gas boiler that was far too large for our small mid terrace. Already benefiting from much cheaper hot water using off peak electricity though

Professional from the outset. Installation of the air source heat pump was completed and working in four days. House left clean and tidy. Friendly installation team. I can highly recommend them. Top spec.

We have just used heat charge evolution to install an air source heat pump at our property. The day after I contacted them they arrived to give me a quote. The survey was done there and then . They were very thorough and measured every room and every radiator. I was very confident that they knew what they were talking about after a previous company we dealt with left me with doubts. A detailed quote came back within a couple of days which I was very pleased with. The install took place within the next two weeks with all the radiators in the house being replaced, a new hot water tank and a heat pump. The old hot water system was removed. The team were all polite and professional and cleaned up after themselves every step of the way . I would not hesitate to recommend this company and I am already seeing a big difference in the cost of my hot water. The heat pump runs very quietly despite rumours saying different . It is a lot quieter than the gas boiler was. Once completed I was shown how to use all the controls and left in no doubt that any problems would be dealt with. This company was knowledgeable and professional and Am 100% satisfied with the install . I was very nervous about having a heat pump but all my worries have now gone and I look forward to my savings and having a warm and comfortable house. sue

We have had a very positive experience with Heat Charge Evolution. Right from our first contact with them, they have been friendly efficient and reliable. The work has been carried out to a very high standard and all of the people we have dealt with were extremely friendly and helpful. We are very happy with our air source heat pump and if anybody is thinking about having one installed I can thoroughly recommend it. Julie Harris

Shropshire County Council appointed HCE Ltd to Fit a air source hating system, together with all the ancillary equipment to my property. Dan and Luke arrived on the agreed date and time and immediately agreed an action plan. They set to work and at the end of the day had removed almost all of the old equipment.From there on they worked relentlessly.for the next four days. Throughout they were very considerate, and courteous placing covering over carpets etc and keeping disruption to a minimum as well as cleaning up and removing tools at the end of the day. They were later joined by the electricians who with them worked as team, again keeping disruption to a minimum. At the conclusion of the work( done in 4 days) David one the team went through the operation of the system with and assure me that he would be available should I experience any problems. Right from my initial contact with the company, from the survey to the conclusion everyone from the company have been highly professional and competent . I cannot recommend HCE highly enough Thank you and very well done

I can’t praise the company enough. From the initial survey to the commissioning of the heat pump everything has been done to the highest standards. Thanks to Dan and Luke for their installation of the heat pump, new radiators and pipe work which is excellent and Adam the electrician for his work on the outside unit. And thanks to Andy and Dave for all their help and insight into how the system works and getting it up and running. 5 stars across the board ⭐️⭐️⭐️⭐️⭐️

Had my heat pump installed in January, a big thankyou to Dave who came to fit it, he was professional, polite and just got on with the job, he worked till late to get it done in the time frame and the guys that helped with the heavy lifting were also as polite and helpful. Thankyou guys, will definitely recommend to friends and family.

Highly Recommended. First class experience with Heat Charge Evolution – from the first visit from Andy to design the system to the completion of the installation, it was effortless. The quote was clear and explained everything that was going to be done and the performance that the system was going to deliver. Our EPC needed updating – this was organised for us, as was the application for the Govt Grant. Before installation took place we had a meeting to go through everything that was going to be done – so no surprises. The installation team were great, clean, and caring and did an excellent skilled and professional job – all work completed in 2 days. Any work inside the house was treated with respect and every effort was made to protect our carpets / furniture etc and everything was well cleaned up afterwards. The system works, it is quiet and delivers heat and hot water just as we want – it’s a significant improvement on our old oil fired boiler and is already saving us money after 3 weeks. In short, I would highly recommend Heat Charge Evolution if you were considering heat pump work.

I recently had work done by Heat Charge Evolution for an Air Source heat pump installation and heating system upgrades. The entire process was seamless and professional. The team was knowledgeable, punctual, and respectful of my property. They explained every step, worked efficiently, and left the area spotless. The new heating system has significantly improved efficiency and comfort. I highly recommend Heat Charge Evolution for their professionalism and dedication to customer satisfaction.

Great to deal with a thoroughly professional company…. You promised and you delivered. Thank you!

Brilliant service from the most knowledgeable man in the business. Great communication and excellent interaction with all employees. Highly recommend

Recently had a heat pump install by the guys at Heat Charge and I couldn't be happier. I was apprehensive about the systems before enquiring, Andy explained everything to me and answered my every question. The initial survey process was very smooth, the quote was prompt and work started a few weeks later. The installation team were fantastic, very knowledgeable and cared about what they were doing. The whole team really took care of us and left my house as they found it, cleaning up after themselves. When the pump was installed and handed over to us we felt confident in using it and havent doubted our decisions to go with the technology and also to go with HCE. Very happy to recommend them to anyone looking to move into renewable heating.

Very happy with the work carried out, the lads were very pleasant and worked hard to get the heating done on time. No complaints at all.