Redmile Energy Ltd

We were very happy with Redmile Energy. James and Steve had installed solar panels on our previous house in 2015 and despite approaching a number of other installers for quotes on our new home, we returned to Redmile Energy who had listened carefully to our requirements and proved both accommodating and concerned to provide what we were able to agree was right for us. The install was easy, efficient and trouble free. We now have 14 panels and 19kw of batteries which look good and are working effectively. What's not to like.

From the very start, my experience with James and Steve at Redmile energy has been nothing short of extremely positive. I am impressed by their knowledge and efficiency. However their patience whilst I did my own research and their willingness to continue discussing options with me to help me understand the system best applied to my property shows real customer service . I cannot recommend them enough.

A first class service from design to installation and commissioning. Redmile took care to fully understand our requirements and suggest a suitable solution. We now have a 36 panel array with battery storage that is fully meets our requirements. They stood out from their competitors. Installation was quick with very little disruption. The scaffolding was erected shortly beforehand and removed quickly after completion. We have no hesitation in recommending Redmile Energy if you are considering a solar energy system.

Superb service. Came to house three times to go over ideas and plans and get everything fixed down. Scaffolding went up date agreed. 6 of them turned up 2 days later for installation and finished and tested by end of next day. Scaffolding came down as planned following week. Technology delivering as asked. Good advice within a day when stuck using the App that controls everything. Now have all the timings set up. Very professional and enjoyable to work with. Follow up good too.

Would not hesitate in recommending Redmile Energy. Very professional with a 'can do' approach, nothing was too much trouble for James and Steve. We are delighted with our full system looking forward to reaping the benefits in the summer. Paul & Lucy, Empingham

I would highly recommend Redmile Energy — we had an excellent experience from start to finish. The team were professional, knowledgeable, and easy to work with. Special shout-out to Steve, who patiently answered all of my technical questions and really knew his stuff, and to James, who helped plan the installation and made the whole process smooth and well organised. Once I decided to get solar, I contacted Redmile after a recommendation from a friend. I was given a competitive price, with no hard sell or pressure. My follow-up questions were answered quickly, and once I decided which kit I wanted, we scheduled the installation, which was completed on time. Everything was explained clearly, and the quality of the work was outstanding. We’re very happy with our solar system and would definitely recommend Redmile.

Great service and fantastic support from the team at Redmile again, swapping out my single Solax battery for 3 new ones

Very professional , good communication before during and after the installation. They were able to install the panels and batteries where other companies were unable to. Installation very efficient , it only took 1 day and the after installation back up also very good. No hard sell , more of an advice based approach, I bought the system on the recommendation of 2 friends who had systems from Red mile.

Really great installation and post-service, very pleased with Redmile, highly recommended.

I wouldn't hesitate to recommend Redmile Energy. We received faultless service at every stage of our solar journey, and have continued to do so post install with world class aftercare. Their service is professional, helpful, open and honest at all times. We've always felt personally valued as customers with Steve and James happy to help with any advice or questions. Our PV system looks great. Although it is early days it is exceeding our expectations making significant savings on our electricity bills. Thank you Redmile Energy!

The team at Redmile Energy installed a solar PV array and battery for us. From start to finish the service was excellent, they initially listened to what we wanted, kept us updated as the project progressed and then completed a very neat installation which was up and running the same day. I would happily recommend their services and workmanship to anyone.

I treated this solar project with a bit of fear as solar panels in my world do not look that attractive. The other half of my battle was finding an installer that was local and good. After dismissing national companies, mainly due to back up (or lack of) and an electrician locally who installed solar, I came across Redmile solar on an internet search who just installed ‘solar’. Checking their credentials and reviews online, James and Steve gave a personable quote and were sympathetic to my initial fears. They did not try and sell but pointed out the feasibility at my property and the type of installation. After a quote I elected for a full on system to include 16 panels, two batteries, Inverter and I boost. We agreed the dates and installed with an army of trades, scaffolders etc, all used previously by James. Seven weeks on, I am not disappointed and the installation well exceeded my expectations. The first six weeks on the Smart Export Guarantee has surpassed £100 to be credited to my account. Ok, we’ve had the perfect spring and summer for generation but my ambition is that the summer SEG solar credits will pay for winter gas heating. This will turn a £1440 annual fuel bill to zero, assuming we can elect for zero gas / electric standing charges this year. That’s 8 years for payback but I’m confident my system that Redmile installed is top quality with local back up if and when necessary. So far it’s been perfect. The App showing ‘live’ generation is addictive as everyday I annoy people with the results. If I now use the EV charger also installed, I am confident this will supply me with at least £300 worth of annual saved fuel if I am careful when it is used during solar generation. Choose Redmile, you will not be disappointed with all they offer. They are very competitively priced and the team come with an honesty, the feeling you need for a valued investment. Seven weeks on, I am now used to those black solar panels and actually look that they were meant to be. I won’t save the planet but I can do my bit. The feeling of actually ‘filling your boots’ to use appliances when you want anytime day or night with no extra costs Is actually quite satisfying and that’s what it is also about!

This company is good on installation. But their customer service is extremely poor. It anything goes wrong with your panels etc, you will have to chase them and plead with them to come and have a look at it. Also don't fall for the empty promises of warranty. You will still have to pay for call out charge and investigation and IF the faulty part falls under the warranty you will have to go back to manufacturer to claim. I am not sure at this stage of the cost of replacing the faulty part and how long will all this take. In the meantime my solar panels are not generating anything.

Redmile installed & commissioned solar panels, batteries & EV charging point in a couple of days very efficiently, no problems. They were extremely helpful throughout the process & very professional. Highly recommended.

Redmile are an excellent company. If you're considering a solar/battery solution, I would highly recommend giving Redmile a call. James and Steve were both great to deal with and the installation team were very professional and courteous. Thanks to the team for doing a fantastic job!

I am very pleased with Redmile Energy's installation and workmanship. The contract was fulfilled on time and with great efficiency despite the poor weather in January 2025. I am benefitting financially even in the present gloomy conditions. I have no hesitation in recommending this firm who will do a first rate job.

Redmile energy fitted a 13 panel + battery system for me. The whole process, from the original quote, to completion, was seamless - taking just over a month from quote to completion. The actual install took place over two days. The price of the system was significantly less than the likes of Octopus, and I was reassured that Redmile Energy actually visited the property to assess what was most suitable/possible. After sales care was also fantastic. I had a minor issue regarding battery charging that I notified to Redmile on a Sunday, and the necessary fix was applied on the same day. If youre thinking about getting a solar panel system installed, I would highly recommend the team at Redmile Energy. Thanks in particular to James and Steve, who very very knowledgeable and helpful throughout the process.

Excellent service from Redmile Energy. Steve was very informative and told us what was happening along the way. Offered good support afterwards as well. Would recommend.

System installed in November; very neat installation on roof; installation was done on time;early days but electricity consumption has gone down significantly;very pleased with result and very competitive price

James and his REDMILE ENERGY team installed our first Solar panels approximately 4 years ago and did an excellent installation. We decided that we would like to extend the system and therefore contacted REDMILE ENERGY again and we can congratulate James and his team on another professional installation.

Prompt, courteous, efficient - pleased we chose Redmile as they completed everything in the timescale including documentation- well done team Redmile

We used Redmile Energy both to have our solar panels installed in 2014 and again more recently to have battery storage added. They are a very professional company and we fully recommend them. They give excellent advice without any sales pressure.

Good service, good advice, great system, a pleasure to do business with

Everything just ran like clock work from the scaffolding to the installation to the removal of the scaffolding. Redmile's guidance and advice meant I was walking into this with my eyes open. It's been installed for over a month now and even in the autumn/winter gloom I am pleased with the difference this has made. How excited do I get on a sunny day! I have name dropped Redmile to anyone who has cared to listen to me talking about my new solar panels.

Hi James Just thanks to you and your team for a very professional installation of SolaXCloud battery system thanks to Steve and Neal who were very helpful will recommend your company to friends and family S . kruger Wansford

Redmile energy have been outstanding throughout the whole process. James and Steve could not have been more helpful with advising and planning . With their team of 3, they started our instal on a flat roof at 8.30 and by 4.00 the same day all was done. The attention to detail is to be commended. Their friendliness, cleanliness and attention to detail were second to none. Having started this process by contacting our current energy supplier, we soon found that the large companies were not for us. I cannot recommend this company highly enough and have already given several friends their number. Well done lads.

Did what they said, no fuss. Very professional.

James and Steve were happy to answer any questions, they came on time and provided a resonable quote. We didn't have to wait too long for the installation, the installation team got on with the work with no fuss. Within two days of starting the install we were enjoying free electricity, and using the battery to make the most of the cheap night time tarrifs. Installation was tidy, no mess left behind and the quote was accurate, no hidden extras. Steve has also helped answer a few follow up questions with quick responses. Thank you Redmile.

James, Steve and the team were great from start to finish. A well put together quote, positive responses to queries and changes and installation couldn't have been slicker. They were quick, quiet and tidy and did everything to minimise disruption. A job well done, thanks all.

From the first discussions to installation and fine tuning were all excellent. We would recommend them to anyone wanting a professional and quick service.

An excellent service: everything clearly explained, installation prompt and tidy, and follow-up queries dealt with efficiently. We've since had Redmile install our EV charger, too. Would recommend highly.

Redmile Energy were recommended to me by a friend who had used them. Right from initial contact through to completion of installation of my Solar PV system, I have found them prompt, efficient and helpful as well as reasonable on price. Based on this experience, I have no hesitation in recommending them further.

From initial contact through to technical advice, quotation and installation, the team at Redmile were responsive, helpful and very professional. The quality of our flat roof installation is exceptional and we are extremely pleased with the solar and battery performance.

We have had our solar panels and batteries for just over a year now and they have performed very well. We approached the company for advice, we were never pressurised to buy. The advice and installations were all very professional and helpful. Our follow up questions have always been answered. We would recommend Redmile to our friends and family if they asked us about solar panel systems. We also felt that the overall costs were reasonable and better value than other companies.

A very efficient quotation, installation and support when needed. The system is working very well and saving more than I thought it would. A great company!!

James and Steve were extremely helpful in specifying and installing a 49 kW system with 24kWh of battery storage at our factory in a very timely and professional manner. We are very pleased with our tidy install and look forward to generating many kWh. Emlite Ltd.

Fantastic customer service and aftercare. We've had our panels for over a year now. James and the team are always happy to engage and answer any questions we have. For example, when we recently installed a car charger, they promptly responded to our questions about the interface with our solar system and battery.

I have used the guys at Redmile Energy for several jobs spanning a long timeline. They have always impressed with the way they handle business and the quality of the approach to how things are done. There have been some minor issues of getting used to systems and the odd glitch in the matrix but they have always been on hand to answer questions, providing great post fit support, from the most mundane to what I would consider quite technical aspects of the equipment. I have been very pleased with what they have provided for us, as can be seen with my repeat use of the company.

excellent service from survey to installation,all work completed to a high standard,and product explained in clear laymans terms

Absolutely fantastic service from start to finish. Redmile gave us the most competitive quote, recommended a suitable system, installed it whilst our roof was being repaired and have been on hand for any questions since completion. Plus, we continue to be stunned by how much power our system generates even at this time of the year. I could not recommend them enough. Truly first class service.

Wonderful service provided quickly and professionally. Many thanks. Ian Harris.

A stress free and enjoyable experience having my Solax 6kw PV Solar Panels, Inverter and 11kw Battery Array installed by Redmile Energy, a full turn-key package, took just two days. Very knowledgable, friendly and helpful personnel, with a full and active customer aftercare service. Highly recomended...

I was recommended to use Redmile by a neighbour who had used them for solar panels eight years earlier. He spoke very highly of them. James and Steve and the rest of the team at Redmile have been a pleasure to work with. They are amongst the most conscientious and considerate people I have met. James and Steve carried out a comprehensive survey of our property before providing me with a fully costed quote. They were the only company out of five that I approached who were able to do this. They took the time to listen to my concerns and were able to put together a solution that met all of our needs. Everything went as they had planned. The scaffolders turned up on time on the day they said they would. The Redmile team arrived a few days later exactly as promised and were a well oiled machine. Minimal disruption, quiet, tidy, considerate and professional. The work was completed in a day and a half and has been running smoothly ever since. The most reassuring thing is that we had a minor issue a week or so after installation. Steve did not let up until he had found the fault and rectified it. Absolutely first rate customer service and support. The whole thing has exceeded my expectations and I would not hesitate to recommend the Redmile team. They have been amazing.

We used Redmile for our solar and battery installation and I can’t recommend them more. They visited the address to complete an in person assessment, which none of the other companies did, went through everything in simple terms, answering any questions I had and leaving the invite open to contact them once I had time to digest the information. They were true to their word with no pressure being applied to give them an answer. Their quote and supporting information was received promptly and they were easy to contact if needed. The installation was quick and efficient and after sales support was great.

Used Redmile on recommendation of friends and neighbours. Was not disappointed. Very efficient installation with lots of helpful advice. Very pleased with result

Excellent local company. Responsive, great quality workmanship, friendly helpful team and very comprehensive survey, identifying needs, matching them, installation and post installation care. Highly recommend!

So far, I've used Redmile Energy for 3 solar panel installations. The first in 2015 which has already more than paid for itself, so I've had them have to add a battery system this year which has been great. Two installations this year one having an i-boost, both performing well. The professional and friendly manner of all staff encountered has been first class along with their competitive pricing. Highly recommended.

Just had solar powered batteries installed and added to our existing system that Redmile installed 11 years ago. Brilliant then and brilliant now … very happy customers and now very energy efficient.

Excellent! I bought a battery to store excess solar electricity. The whole process from the initial enquiry to the final installation was faultless. Friendly accessible team, all my silly questions answered fully and politely and the installer was an extremely capable and knowledgeable gentleman. Excellent job and cleared up well at the end. Heartily recommend this firm.

Very professional, explained everything and answered all our questions. Prompt reply to all emails. All staff helpful and friendly and made the process stress free.

Really great and friendly service from start to finish on my solar project. Clear communication throughout and a really efficient installation. My entire system with panels and batteries was installed in 1 day, with commissioning and handover the next day. Handover was informative and the panels and batteries are working great.

Really professional installation from start to finish - quoting, keeping us informed, keeping to time table and delivery. Excellent service and we have no hesitation in recommending Redmile Energy.