One Vision Solar
4.3(52)Pyle • RECC




Reviews
4.3
One Vision Digital Ltd T/A One Vision Solar is named positively for TV wall mounting with hidden wires, satellite and aerial work and general installation. Several reviewers describe staff as friendly, polite and professional, with jobs reportedly completed on time and to a high standard. One reviewer noted a polite engineer who left the house tidy, another mentioned upfront pricing and spare cables, and another praised a thorough diagnosis of a signal problem. Several reviews report no-shows or poor communication: one reviewer had repeated missed appointments for a satellite repair, another said the engineer ignored calls and switched off his phone, and others described overbooking, late price increases and quotes that changed on arrival. One reviewer also said a wired access network job was not carried out after an initial visit and that a promised call back never came.
Can’t recommend One Vision enough. They have done an absolutely fantastic job of putting up our solar panels. All the boys were friendly and professional at all times. The job was completed in record timing, with no hanging around and was finished to such a high standard. Would not hesitate to use them again.
Avoid, unprofessional, unreliable. Made a booking direct with the satellite engineer based at locally, booking made for 11am tue. Did not arrive, no call, not text. I called the office, I was told to ring the engineer, or I'll get him to ring you as he organises all his own bookings. Rang the engineer to be told nothing in his diary. Rearrange for the next day, on arrival, he blamed the office for the mix-up. Could not do the repair as it is raining, but will come back on Monday at 10 - 11 am, surprise another no show, no call or text. They are very unprofessional and unreliable, and I will not waste any more time on this company.
Do not use this company. Job booked in for Monday, the guy rang and said he was stuck on another job, was supposed to turn up today, no phone call and when I tried to ring to see where he was he ignored my call and then switched his phone off. Really unprofessional !!!!!!!
Let me know they couldn't come becauseof an accident on the motorway, let me know they were running late, reasonably priced swift service, would recommend and have out again
Quick and reliable, definitely recommend and will use again.
Best in the business! 30+ years of experience!
I had an 85 Inch tv fitted to my wall and also an aerial. Great installation completed to an awesome standard
Very quick , great advice , and dealt with the issue quickly , so recommended.
Super company fabulous service great guys 😁
One Vision swapped out a dish for Freesat due to wrong type of dish from previous owner. They came out the same day, really helpful guys. Competitive prices. Would highly recommend.
Excellent service today. New satellite dish fitted.Very prompt and courteous engineers.Highly recommend 🙂
Fantastic company! Turned up when they said they would and cleaned up afterwards. I was stressed trying to find someone to mount my TV onto a solid stone wall and hide all the wires, but these guys did it no problem. Would definitely recommend!
Mark and his apprentice came to fit a tv on a dot and dabbed wall AFTER cowboys came in and ruined my trust in the job. Both was very polite and reassuring throughout the process and assured me they can complete the job which was done to an extremely high standard, both were absolutely amazing and will definitely be using the service again in the future! Thank you
Great service and friendly staff - would recommend.
Very speedy response. Both technicians friendly and helpful. Diagnosed problem quickly and fixed perfectly. Reasonable charge - I would highly recommend.
I had Alex and Curt out from One Vision out to mount a TV and install Sky dish. They did an excellent job, the price was provided upfront and they explained exactly how they were going to do the job before starting. They also had spare cables as some of mine weren’t long enough. Really pleased with the result. Thank you One Vision!
Very quick and superb customer service. Took Curt around 45 mins to put an Ariel up and completely sort our Freeview out. Highly recommended! Thank you!!
Went above and beyond - I would use OV again and recommend to all friends and family Thanks One Vision👍
Needed a Wired Access Network installed to a recent new outbuilding. Told them what I needed over the phone. Already had the ethernet running down from my router to the new building, they just had to supply and install. Was quoted £180 plus VAT and that they couldn't fit until the following week as they would need to order the parts in. I was happy with this and the price. A little over a week later and the day they are due to arrive and a day I had to book off work they failed to show. It took me calling them to see where they were for them to tell me they wouldn't be able to attend but would attend first thing the following morning. I accepted and booked the following day off work. They attended as promise and looked at the job but left after just 5 minutes. When asked why he wasn't installing today he said that he was just asked to come out to give me a quote and tell me what I needed. I knew what I needed and I told them on the phone the previous week and they told me they were ordering the parts in. I called the office and they said they would ring the engineer and get back to me. It's now 2 weeks later and I'm still waiting for that call. I did my own research and ended up fitting a Wired Access Network myself after purchasing one off the internet for £25. Works great and fast upload and download speeds. Should thank them really as they saved me nearly £200. Wouldn't suggest them to a friend and would stay well clear.
Very polite and helpful from first phone call. Work carried out efficiently and professionally, with full explanation given before commencing the job. I would highly recommend them.
Excellent service, polite and professional. Would recommend.
Had been recommended by friends and family about One Vision , to renew arial and cabling for me mum . Phoned on Monday and as agreed rung on tuesday to fit . Very polite and professional and reasonable , will definitely recommend to others . Thanks
Had tv fitted on wall. Really great service. Professional and friendly. Highly recommended
I can not recommended this company enough they were fantastic really clean tidy job the engineer went above and beyond Also very competitive prices well worth a call thank you all.
Great service fantastic set up, Friendly staff
My sat dish broke so I needed a new one . For £95 they replaced the old rusty dish with a brand new one with a one year warranty. They were two really nice guys, friendly and efficient. They did the job in no time. Now I'm up and running. THANK YOU ONE VISION.
Outstanding service, can’t say enough about the team Huw & Matthew, amazing. Happy customer!!! highly recommend. Thank you
TV fitted directly on the wall with power added at my daughters home. No wires showing whatsoever! Excellent job and installer was extremely polite and left the house immaculate. Would highly recommend One Vision.
Can't recommend enough!! We had a TV mounted on wall with hidden cables inside trunking, fantastic job and they even attached our Apple TV to the mount which we didn't think we would be able to do. Sorted out the poor TV signal through the rest of the house. In and out like a flash, friendly and professional. Thanks One Vision.
Disappointed. One Vision was recommended to me by SKY as i didnt want them putting holes in my new render. I called them to enquire about installing a SKY dish. My enquiry was very specific due to the nature of a recent house renovation. The quote was provided, £75 plus VAT, and accepted along with an installation date and time with an agreement that due to my work schedule, i would get a call 30 min before arrival. 1st problem- On receiving the call i was told the engineer is 5 mins away. Explaining that i wont be there in 5 mins i was told they cannot wait but will call me later that day, they didn't know when. After calling the office to express my frustration the engineer did call and made the appointment 2h's later. 2nd problem- On arrival i was told i had been miss-quoted. The engineer wasn't happy as this had also happened to the appointment before me. the price went up to £120 plus VAT. Again speaking to the office Manager, who is the person that quoted me, he miss understood my specific requests and if i didn't like the quote i could cancel the installation. Needing the dish for the weekend (due to SKY's visit) i had no choice but to carry on. Im sure I've seen these antics on watchdog in the past....... This is poor customer service from your business and looks very underhand. Take a look a your web site, it says "you can trust us"....... Still waiting on a call from the owner...
Mother in law had problems with tv signal/aerial so having seen positive reviews on the internet I called One Vision on her behalf. We were given a time slot and a call ahead of arrival- very useful. Lee investigated the problem thoroughly, both outside & in the loft and finally diagnosed the problem. Now have an updated Sky box and all TVs in action!
Had a tv mounted on wall with hidden cables inside cavity superb job would recommend to anyone
Definitely do not recommend. wanted a tv installed on wall so I gave all dimensions to the man on the phone and was given a price. when the men arrived to fit they quoted me DOUBLE the price. the reason given was that they needed to use a bit more cable. i needed the tv done that day as i had a party the next day so had to pay.
Outstanding service, they have installed and maintained my Sky TV for years. A great company to work with. Highly recommended.
Had an aerial fitted by these guys last week. I missed the engineers at my address on the first occasion, however they were more than happy to book a new appointment with no arguments. Customer service is second to none and so is the quality of the job. The price was very reasonable and the engineers very polite and friendly. Keep up the good work!
First class workmanship and excellent service. Would highly recommend.
Excellent service, Sky engineer was very polite and professional! Would definitely recommend!
Very professional service from start to finish by One Vision. Installation done on time and without any problems. We have used One Vision numerous times and will continue to use in the future.
Excellent service, installers arrived on time, very polite and very professional mounted my TV without making a mess, all cables neatly hidden. Very pleased.
Arranged appointment for Dish install. No show, No Call to apologise. When I rang to chase 3 times explaining that we had waited in all day, we finally were asked if we would like to re-arrange for a later date? For another no show and wasted day waiting in ? No thanks. Steer clear horrendous customer service.
Lovely friendly staff on time with your MOT APPOINTMENTS
Really pleased
Booked a week in advance. Given a morning slot 8-12. Then told at 11.30 that morning that they had overbooked, and booked me in automatically for a monday morning. They didn't call and ask if i was available. All i got was a text message. Guy on the phone didnt seemed bothered.
Area
Opening times
- Monday8:00 AM – 10:00 PM
- Tuesday8:00 AM – 10:00 PM
- Wednesday8:00 AM – 10:00 PM
- Thursday8:00 AM – 10:00 PM
- Friday8:00 AM – 10:00 PM
- Saturday9:00 AM – 6:00 PM
- Sunday10:00 AM – 6:00 PM
Additional information
- Incorporated 2003
- MCS NIC-1170
- RECC
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