Community Home Solutions Ltd

I am writing this review with immense gratitude for the team at Community Home Solutions. The entire process was completely seamless, highly professional, and entirely stress-free. A massive, heartfelt thank you must go to Olivia, Chris, and Jon, they were absolutely fantastic! Their exceptional communication, relentless hard work, and genuinely friendly attitude made all the difference and truly put me at ease. I cannot thank the team enough for going above and beyond. I highly recommend them to anyone looking for a reliable, top-tier company that genuinely cares about its customers.

CHS has managed my neighborhood for a few years. I have been so impressed with the professionalism of their team! They have tons of people on their staff that actually care about getting things done. I can not recommend them more! 10/10!

Great people to deal with, good communication

Community Homes arranged for my Solar Panels and Battery to be installed with great communication, professionalism and efficiency.

It’s been a fantastic job all the way from being to end I can not fault it in any way Great team thank you

Had central heating installed and loft insulation and ventilation added to my property. The team were amazing, friendly and patient. Being an octogenarian I sometimes feel overwhelmed but the team were very patient and supportive. The job itself I’m really pleased with, they included my thoughts on where and how things were fitted and they left no mess and cleaned after. Would highly recommend them.

I’m more than pleased with the service and support l received throughout the entire process. All involved were professional yet friendly and approachable, l truly appreciate having had such an opportunity and experience. Thanks to all of team.

This company has been a breath of fresh air for our community! As we face expensive and unavoidable repairs, they have worked tirelessly behind the scenes to assist our HOA board with money saving solutions without compromising quality. Their approach to every situation is consistently professional and courteous. I recommend them to any community looking for a management company. We look forward to partnering with them for many years to come! Heather Gatewood Board President

I would like to thank Community Home Solutions for assisting in obtaining government funding via Staffordshire Council to enable my elderly mother to upgrade her 40 year old back boiler with a modern combi boiler. They made the whole process easy and guided us through what was required. The installation team were really courteous to mum and explained everything that would happen in advance, answering any questions she had. The installation took two days with minimal mess and disruption with the end result giving mum exactly what she required. I would like to thank all at Community Home Solutions, especially Olivia who coordinated the work along with the installation team who were excellent with mum and completed the job to a high standard.

Many thanks to CHS who were always prompt,friendly and reassuring. Thanks to Charlie,Tom and Olivia.(sorry if I have left anyone out) My application for home improvements was dealt with quickly and efficiently and they organised a group of very friendly,trustworthy and efficient workmen who carried out the improvements. I am very pleased...and warm!

These were absolutely stars! They warmed my cottage up for the winter and did it all while I was away. Can't thank them enough Olivia & Dan THANK YOU.

Outstanding. Communications, customer service, timely and efficient works, approachability of the entire team and their contractors. Everything fully explained, total peace of mind. Enthusiastically led with empathy and professionalism and especially diligence to their high quality standards in every aspect. This project changed our lives. The comfort and convenience other people may take for granted has been delivered to us by Community Home Solutions and all the teams they trust. They did not promise anything they could not deliver, we were clear on every stage but we were and still are astounded and grateful for the lovely results.

Great people who installed my boiler, very considerate and easy to deal with. Great job 👏.

Great team, from the managers to professional workers. Would highly recommend.

Having recently dealt with Community Home Solutions re boiler installation, loft insulation and other home energy improvements, I have nothing but praise for their professionalism, helpfulness and excellent communication. We were kept informed throughout the process and any queries were swiftly, politely and efficiently dealt with. I highly recommend their services.

Community home solutions were fantastic they organized everything and everything was 1st class would recommend well done and thanks for everything

Community homes were a pleasure to deal with. Communication is with helpful staff who respond promptly to any query. Companies engaged to carry out the work were first class and carried out the task quickly and efficiently leaving no mess. I have no hesitation in recommending them.

What a fantastic team! What started with an introduction as to how Community Home Solutions could help with bringing our 1928 built house up from a G rating to a B+ led to 3 weeks of intense work to complete internal wall insulation, solar panels, loft insulation and a air-source heat pump system! The teams worked tirelessly to be on time and each phase was actually ahead of schedule! We now have a warm, dry home!

Community Home Solutions organised the recent energy improvements made to my freezing cold 1930’s home. The whole process was very efficient, taking just a few weeks from the initial call to delivery. CHS co-ordinated a great group of contractors to carry out the work and everything was done with precision timing to minimise disruption, but to a very high standard. I would describe CHS as incredibly well organised and responsive. Genuinely impressed and highly recommended. Don’t hesitate, they are great 👍🏼

Best scheme of works I’ve ever experienced. The project which involved solar/air source heat pump and full heating installation. Internal wall insulation system and more. From start to finish - the whole process was seamless and exceeded expectations (communication, quality of work and housekeeping was truly first class).

We recently had some work Finished by community home solutions Great , superb , from start to finish It has made a huge difference going from cold house to a warm house just in time before the cold Weather The team were well organised , easy to communicate with via Whats app group or Phonecall , and explained everything really well , everything went so much quicker then we expected We went away whilst the work was being done so the guys could get on better , coming back to a clean House , full heating system , new insulated walls and plastered walls on the outer skin walls Where its matters plus more loft insulation And more We can’t thank the team enough , they really are Great Don’t hesitate to use them if your wanting a hassle free , friendly , experienced team to transform your House Regards Rob And lizzy

Excellent work

I’m really pleased with the recent home upgrade — including the new boiler and heating system, ventilation, and all the insulation work. The whole process was smooth from start to finish. The team was professional, efficient, and kept everything tidy throughout the installation. The new system works perfectly — my home feels much warmer and more comfortable, and it’s already more energy efficient. Communication was clear at every stage, and they made sure I understood how everything worked before finishing up. Overall, I’m very happy with the quality of the work and the results. Highly recommended!

First class company with great communication. I had lots of work done including new boiler and radiators which took a week, but everything was well organised and completed in the time frame i was given. The work force were very polite and courteous and excellent at cleaning up ! Highly recommend them.!

Community Home Solutions organised energy efficiency upgrades to my home and within a fortnight of a Surveyor and other staff members to identify what works needed to be carried out, the following installations were completed. -Old back boiler removed and water cylinder from airing cupboard -Water tanks from the loft removed - Internal wall insulation fitted in both my bedrooms, the landing and around my front door. I now have actual windowsills in both bedrooms and my landing. Yippee! - A fan/vent fitted in bathroom, kitchen and basement room….to eliminate condensation and promote good airflow - Condensing boiler fitted in my loft - Additional loft insulation placed I saw an advert on Facebook offering free boilers - thought this looked too good to be true! It was true and to my delight I have all these extra comforts added to my home in order to improve energy efficiency and reduce bills and shall look forward to a warm and cosy home come wintertime! I cannot thank the whole team enough, all work professionally installed by very hard working people. Everyone was courteous, friendly and something I really valued was their respect for my property. No mess and measures were taken to cover my carpets to protect them from any debris. I have added just a few photographs for the internal wall insulation, I haven’t added any from the Loft as I cannot access it right now. I’m still pinching myself that I got all of this work with no outlay by me and I am so looking forward to seeing lower fuel bills. HERE IS A BIG THANK YOU TO COMMUNITY HOME RESOLUTIONS!

Absolutely brilliant service cannot fault the lads that came and did it very efficiently and only took 3 days and would recommend them to anyone they were friendly and nice people thank you

The workmen were very polite and efficient conducting their work. They explained clearly the work they were undertaking and the time scales. I am pleased with the work completed and how quickly it has been competed from start to Finnish.

The Community Home Solutions team were very efficient, hard-working and polite. We were very satisfied with their work and would recommend them. They were very easy to contact and happy to answer any questions we had before, during and after the installation.

An exemplar of its type. Professional, friendly and efficient project management. The co-ordination of the various teams of trades was carried out flawlessly, everything communicated well in advance, and no issue ignored no matter how small. All trades respectful of the property as well as hard working and diligent. From initial enquiries to final fixes, I cannot praise this company enough. Highly recommended and thank you.

I really can’t thank the team enough Community Home Solutions started with great comms at the start of the process and pre visits. Always asking if we are alright with all the plans nothing was a issue. The main install started and the team of fitters are the best lads you could get, my mum felt safe, while having a chat and laugh along the way. For a company to offer a heating system under the gov grant was great. Speaking for her we really can’t thank you and all the team for what you have done.

Communication was great from initial contact from admin team, to the surveyors and installers. Very smooth process and extremely pleased with the results.

Great company 👌 from start to finish workmen we're very polite and explained every step of work being carried out, 100% satisfied customer.

Were thoughtful and looked after us through out the whole process, from start to finish.

Community home solutions were excellent. From the beginning of the process to the end everyone was so helpful. Thank you so much to everyone who worked so hard on the designs and gaining the grant to the professionals who carried out the work. Nothing was too much trouble. One word I can use to sum up, Brilliant! 🙂

Great experience first off but gutted to find out no funding for my application, look like plodding on with solid fuel 😪

From start to finish the service we received from Community Home Solutions was excellent. Communication throughout, exceeding our expectations in many ways. For example extra top up to insulation which we were not expecting. All the trades people were superb. Respectful, friendly, accommodating. Nothing was too much trouble. A huge thank you to all the team

No problems with community home solutions would recommend them for anybody.

I previous contacted Community Home Solutions about twelve months ago, unfortunately at that time no installers were available in my area, they told me that they would keep my name on file, true to their word in early April I had a return phone call. I must admit at first I was a bit suspicious I don’t know anyone who has been successful in getting an eco grant. This was the start of an unbelievable experience, the team at CHS were so polite, helpful and professional in everything they did, this also applied to the two companies who did the work everyone went the extra mile, The planning was exceptional and ran perfectly we are so pleased with everything. Gone is my 40 year old gas boiler, we now have an energy efficient modern boiler with hot water on demand, modern wall programmer/thermostat, radiator thermostatic valves, increased loft insulation, tanks and redundant woodwork removed, even undated ventilation to ensure the house breathes properly. All this was achieved in approximately seven weeks (I’m still pinching myself, did this really happen!) Thank you everyone.

Excellent company efficient helpful nothing too much trouble

Just had boiler fitted by community home solutions. The staff were excellent. Very polite and helpful. All communication with this company has been very clear and everything was delt with very swiftly. Would definitely recommend and would use again.

I fully recommend Community Home Solutions. They executed my boiler, solar panel, loft insulation and mechanical ventilation installation with professionalism, efficiency, courteously and with excellent programming skills. Each of the teams that attended, are friendly and respectful to my home environment. A date was set on all four occasions and not once did they let us down. All installations were executed in 1 or 2 day operations. A WhatsApp group was set up for information and contact, dates were set for agreed attendance, communication was excellent and the speed at which the lead times, to execution of work was breath taking. I am now producing savings from my solar panels, condenser boiler and airflow in my house has improved immensely. I have no longer got tanks or piping in my loft and gained a cupboard from where the cylinder use to be and a modern energy efficient heating system. I have to thank Joel and his colleagues at Community Home Solutions for their hard work and planning in the execution and planning of all works. To add to it, for assurance, the work is viewed and accessed before hand and independently inspected and photographed through every installation. Followed up by accreditation, certificates, warranty and user instructions. All with a energy efficiency grant. I can’t believe what I now have, all with the support of South Staffordshire County Council, Community Home Solutions and a Energy Efficiency Grant.

We have just the eco4 system.installed. Wall insulation..loft insulation. Heat pump..new radiators and I cannot thank community home solutions enough..from the beginning to the end of insulation.. everything ran smoothly and time scale was met. From the office staff to the work force were all very pleasant. The insulation guys went above and behind and work was done to a high spec. Yes a bit of an upside down house for a couple of weeks..but well worth it 😁 thanks to all involved

Community Home Solutions managed a complete retrofit of a full heating system with air source heat pump, solar panels and battery, cavity wall insulation and ventilation. Not stressful at all, the team of installers arrived like a swot team and it was all done in 4 days. One or two snagging issues not unexpectedly given the amount of work were dealt with efficiently. A great team effort by CHS and their installers.

I have no hesitation in recommending Community Home Solutions, their dedicated team of workers are very professional, dedicated and totally professional. They worked hard to make sure we were satisfied with the installation and always cleaned up after themselves. Our project had to have several wall’s internally insulated, the plaster work was a professional smooth finish. My wife and I are highly delighted with how the project has turned out. Well done guys 👍👍

CHS have just finished insulating our whole house. I can honestly say it has been an absolute pleasure to have them here! From the first phone call to them leaving last night, I've never dealt with a nicer bunch of people! The office staff have kept us fully informed throughout and the whole installation team were professional, courteous, hardworking, thorough, polite, thoughtful, very funny, very skilled and knowledgeable, clean and tidy....I just cannot praise them enough!! I have mobility issues and they worked around me with such care and consideration. The standard of work is beyond excellent and they have gone above and beyond for us, we're so impressed. A HUGE shout out to Chris, Joel, Dan, Will, Ethan, Eric, Mark, Billy, Tony, Adam, Olivia.....I hope I haven't missed anyone off! This company are the best by far and you will definitely not be disappointed!

Excellent service and workmanship. Incredibly efficient from the outset and all the way through the process from initial inquiry to completion and handover. The work teams were great - hard working, friendly and very good, professional and high quality work. The work (and we had a lot of it - every living/bedroom in the house) was carried out to a very high standard, and both internal wall insulation and heat pump and solar panels were installed ahead of schedule. I can't fault anything - and I am picky, have high expectations and demand excellent work and service. All delivered! I can only highly recommend Community Home Solutions and their teams.

I first heard of Community Home Solutions after receiving a letter from them and decided to get in touch to see if I was eligible for anything. The application process was really easy and they were more than happy to arrange any communication and the surveys of my home around my working hours too, which was a massive help! Every single person I've spoken to has been polite, friendly and professional so I've felt well looked after and all the workmen who have been involved in the installations have been equally as polite and professional and very respectful of my property. I would thoroughly recommend reaching out to them to see if they can help :) A special shout out to Joel and Dan from the CHS team for their help in making sure the entire process went smoothly and to Will and his team for their installation work and leaving my house cleaner than it was when they arrived!

Community Home Solutions were incredible from start to finish, From the initial enquiry to the very end, nothing was too much trouble. The Installation Team were extremely polite, and clearly knew what they were doing. I would not hesitate to recommend them to anyone, it's made such a difference to our house, it's so much warmer and our heating bills have significantly reduced. Thanks so much to the entire team!

Community Home Solutions just finished installing a heat pump, radiators, solar panels, and insulation in my home through the ECO4 scheme. We had a very tight timescale to do the works which they were able to meet having had two other companies fall through after the initial survey. The team worked long hours and got the job done to an excellent standard, we have been really impressed with the quality and the difference this has made already. They were really helpful in working around us and letting us know what the plan was to get work done. Even when there was a minor issue they went above and beyond to fix this and we have had no further problems. Would definitely use the company again and we will pay for them to do the recommended yearly reviews.

excellent service, installing both a ventilation system and roof insulation with professionalism and care. They patiently discussed placement options, ensured safety, and explained how proper ventilation prevents dampness. The team worked efficiently with minimal disruption. Highly recommended!

Excellent company, top people. Workmen did an excellent job, explained everything, came when they said they would & explained everything. Very pleased. Top job. 5*

Recently I had Heat Pump & full Solar PV installation with other improvements to my property carried out by CHS. I was very impressed by their workmanship and overall efficiency during & post installation and above all their excellent attitude when it came to customer client interactions. I would definitely recommend this company to others.

Community Home Solutions has done well for me My dealing with Community Home Solutions is a positive one. Their communication is good and staff are supportive and helpful. I would recommend them to others as they would try their best to assist you with your application. Date of experience: 15 January 2025

The work done by community home solutions was of a very high standard.i had new boiler.radiators.internal wall insulation.loft insulation.and they even fitted a new skylight

Community Home Solutions are a 1st class company! We've just had a very big project take place at home, where we had an air source heat pump fitted as well as radiators, pipework, solar panels, and full internal insulation. The project ran like clockwork from start to finish. The team and all of their sub contractots are lovely people - professional, courteous, respectful and extremely helpful. They are 100% committed to your project until every last bit of snagging is completed. We 100% recommend them and would absolutely use them again in the future. Thank you.

I found Community Home Solutions contact via our local council website, I am not on any benefits but I applied online by filling the form anyway. The response I got was absolutely amazing. First action they do is to check my eligibility, I wasn't in the income threshold or benefits but got eligible for medical reasons. They work with local surgery in Burton called Gordon Street Surgery. After eligibility confirmed they performed two surveys, and advised best insulation option for my house which was built in 1920's. They did internal wall insulation, loft insulation, even did the area which was not covered by main loft. when they were putting back radiators, some of my radiators didn't work and they replaced it with new one's. This whole process from application to installation took no more than 6 weeks and was absolutely free. Very please with end results and my home feel a lot warmer. I am definitely using less heating than I used to. The whole team is very helpful, communication was brilliant. I am glad that I apply for it. I would recommend this to anyone even people with above income thresholds, because it is not the only criteria. Thanks Community Home Solutions :)

Professional, helpful, and could not do enough. The whole team involved were polite, friendly, and helped at every opportunity. They kept me informed at every stage and were always on hand to answer any queries or provide support when needed. I could not recommend them more. Genuinely made such a difference to the warmth of my home.

Excellent personalised service and all completed in rapid time.

A professional and helpful team from the application stage until the finish of the work. Everyone who contributed to the retrofit were efficient and polite. The work was done to a high standard and the house is now considerably warmer. I wouldn’t hesitate to recommend this company.

I thought this was going to be too good to be true. I couldn't have been more wrong. They got the ball rolling within a couple of weeks of the first survey and took 2 weeks to complete the work. The contractors went out of their way to minimise the upheaval and my house has now been future proofed. The work carried out was approx £40000+. Ok I've got a few walls to paint but that's a small sacrifice for what I've gained. I'm so glad I made the decision to make that original enquiry.

5 star review i would go higher if possible . Every problem I had got dealt with straight away . Had an issue with a radiator they sent someone out for free even though it wasn't their fault . Superb service.

Fantastic team. From start to finish the communication was outstanding. The completion of work was prompt and to a high standard. Highly recommended

Community Home Solutions are one of the best companies I have dealt with, the staff are so nice they are polite and very very helpful they are friendly and go a long way to get things done for you. If only all companies could be like this thank so much for all your help JACKIE & JEFF

Highly recommend this company

Community Home Solutions surprised me with how well their project has worked out for me. Everyone was efficient, polite, helpful and tidy and on time.

We’ve recently had our cavity wall insulation installed by Community Home Solutions. They’ve been so helpful and accommodating. Kept us informed every step of the way. The staff have been nothing but helpful. Thanks again.

⭐⭐⭐⭐⭐ I recently had an energy upgrade completed in my home, which was built in 1907, and I can’t recommend Community Home Solutions highly enough! They provided exceptional service throughout the entire process. From installing a new boiler and heat pump to adding solar panels and insulation, their team went above and beyond to ensure that I received the best possible outcome. Thanks to their hard work and professionalism, my home is now incredibly warm, and I’ve seen a significant increase in my property value. The difference in my living standards is remarkable, and I am genuinely grateful for their can-do attitude and commitment to getting the job done right. If you’re considering an energy upgrade, look no further than Community Home Solutions. They truly made a difference in my home, and I will forever appreciate their efforts!

We had an excellent experience from the work carried out by community home solutions. The team were very accommodating, kept the house as tidy as possible while they were doing the work. The team kept us informed every step of the way and asked for our preference. They gave advice on the best ways to use the equipment and helped us to set it up. They ironed out any teething problems efficiently and quickly. The system they have fitted and the insulation they have Don for us it top notch. The solar system they installed has drastically reduced our cost of electricity and the heating system works great. Can’t thank these guys enough. I have recommended them to numerous neighbours who have also taken advantage of the grant and are equally as happy. Good work guys and thanks so much.

The ECO4 work carried out by Community Home Solutions was thoroughly explained throughout the process, my views taken account of, the work carried out swiftly to a good standard, and the house left tidy. The teams used to do the work were friendly, professional and got on with the job, with a special mention to Dan from PES for his efforts. I am very pleased with the results, thanks to all involved.

Brilliant from start to finish

Removed my ancient back boiler and installed a valliant combi boiler and radbots to radiators.excellent company to deal with,fixed any problems swiftly afterwards.all in all,a good experience

Once the initial contact was made progress was a bit slow going through the paperwork etc, however when all documentation was provided the survey, recommendations and work was carried out reasonably swiftly with new ventilation fans and CWS installed a week apart due to my schedule. All in all a good job but perhaps some more attention to detail when cleaning up afterwards.

I applied online not thinking that I would be accepted but I received a phone call very quickly and within a week my survey had been passed . The process from start to finish was completed in less than 6 weeks . The 2 teams went above and beyond with insulation etc . My house is now much warmer

All the staff we dealt with were lovely, friendly and professional. We have had no issues at all, everything was done really quickly. Definitely recommend.

I would like to write this review as you have gone above and beyond all expectations as at first was worried as you would be having work done on your home we had wall instalation and boiler put in the work was done to very high standards and the workmen was very polite and considerate towards my elderly mamar and kept her in the know of what they were doing and what stages they were at in the process I can't thankyou enough for what your company has done for my mamar to make her comfortable this winter I would highly recommend this company and already have to people I know thankyou so much

Brilliant service, took their time, and provided all what I signed for, tidyed up

Whole house heating following oil boiler failure,CHS came to the rescue and within 2 weeks had installed Heat pump new rads,air vent system loft insulation,solar roof panels,give energy inverter and battery storage system all coordinated by super team of true professionals if there were more star rating they deserve all praise for a super contract carried out brilliantly Sue & Keith Reid

The company carried out loft insulation, fan extractors. Company was polite, professional and work was carried out quickly. Clean and tidy company.

From start to finish the whole experience has been easy and smooth. The CHS team kept me updated on progress of my application and once approved it moved really quickly to completion. Each team of work people who attended were courteous, respectful and professional. I have a dog who can be quite anxious, especially with all the work being done however each of the team made a real fuss of her - putting her at ease of the visitors in the house. I am over the moon with the product we have received - the quality of both the installation and actual product are really high. Everything ran like clockwork, all work was extremely well organised and ran to a tight schedule. Thank you community home solutions for supporting me through application through to completion - I am over the moon and would definitely recommend to others!

Made it easy to apply for the Grant ,never thought we would qualify. Kept me informed all the way through and arranged all the work to be done. The installation teame were excellent too.

Amazing company and fab tradesmen

Easy to apply. I was surprised that I was even eligible. Great service, friendly team, great results.

Absolutely amazing service, workmanship and people! From start to finish, the whole team at community home solutions have been a pleasure to deal with. I could not be happier.

I received a letter stating I might be eligible for free loft insulation. Within a week of me applying Community Home Solutions we’re in touch to arrange their survey. I’ve had loft insulation, vents in all my windows and fans in the kitchen and bathroom installed. The whole process has been so smooth and fast! Everyone I spoke to fully explained the process prior to any work being completed and we’re very friendly. We have already noticed a difference to the temperature in our house over a hot few days with the insulation fitted. Thanks so much!

Absolutely first class company, all work carried out to schedule and without fuss. excellent communication throughout and the finished installations are far beyond my expectations. Thankyou and well done

The loft insulation and electrical work done by the team was very efficient and care was taken to leave our property clean and tidy.

very nice experience , very professional, clean and nice people always on time always i would highly recommend them massive thank you

I had a letter through the door stating I might be eligible for free loft insulation. Initially thought it was a con in some way but made contact and it wasn’t! I’ve now had loft insulation fitted and the whole process from start to finish was very smooth! Everyone was professional and very helpful along the way. Can’t fault them! I have already recommended them to my sister who is now in the process of having them come out too!

Having initially sent my over my details regarding my application for free loft insulation. I found the process very simple and Community Home Solutions soon arranged for a survey and quickly approved my application. Then they arranged for Chris at Green and Cosy Homes to phone me and he organised for some electricians to change my kitchen and bathroom fans that were needed to be fitted as part of the Retro-fit. And the next day they came to install the additional loft insulation. And I was very happy with the results. As my house is now a lot warmer. So I highly recommend this company.

This company cosistently exceeded expectations. They showed empathy, dedication and à deep désire to deliver on promises. Chris, Dan and the entre staff were great to work with. I could not be happier with résultats.

I highly recommend this company, I received brilliant service, and they went the extra mile when I needed their help. On top of this, all the work done on my home was completely and fully funded. I did not have to contribute any money at all.

Great experience with community home solutions they were so helpful and efficient! Great quality of work produced too in my home

Excellent service

The team were really invested in working with us to achieve an outcome that met our individual needs. Great service and ECO4 is genuinely fully funded! We would recommend Community Home Solutions to everyone.