Resolve Home Energy Ltd
5.0(118)Milton (South Cambridgeshire) • MCS




Reviews
5.0
Resolve Home Energy Ltd is a local solar and battery installer that customers say explains systems clearly without a hard sell. Reviewers often describe helpful aftercare, with questions answered and problems dealt with after installation. Many praise the standard of installation and the friendly, polite team, including work in awkward spaces and the tidy finish. Atif and George are named by several customers for their help, though one reviewer reports that a 2026 installation had problems and was more time-consuming than a previous job, which the company fixed before payment. The panels and batteries are described as working well, and in one case an installation was delayed but the wait had been explained beforehand. Some reviewers report delays and minor issues that they say were resolved.
We've wanted a full solar installation of panels and batteries for quite some time, but hesitant due to the serious investment, permanent reliance, and desire for both a quality system and installer we could rely upon. We spent a very long time trawling internet reviews, not particularly trusting TrustPilot these days, so feedback was from across the spectrum. We are with Octopus so made original enquiries with them, but everything was done at distance, using modelling algorithms that suggested only four panels per awkward dormer roof side, and a couple of my detailed emails with information and pictures that appeared to have been unread. As a technology professional myself of over 40 years I was confident that generic/safe modelling was incomplete, personally believing that more panels per side should fit. All I wanted however was a home visit and proper survey in lieu of considerable investment, which I consider a fair expectation. Octopus then passed me over to a trusted partner. We discussed our requirements at some length over the phone, though I'd already determined to explore elsewhere. In doing so, Resolve Home Energy stood heads & shoulders above, with invariable 5-star Google reviews and a local company into the bargain. Everything then fell nicely into place... Just a couple of days later we were visited by Atif, conducting an initial site survey and discussing our wishes, requirements and options at considerable length, and a commitment to installing as many panels afforded by roof space. Following expedited installation of scaffolds both sides of house, the roof was measured up and six 490W panels per side were fitted - Industry-leading Aiko Neostar 3S fitted by Resolve as standard. Regardless of winter generating capacity, we also required high-capacity battery storage to leverage off-peak charging over the winter months to power installed reversible air conditioner/heaters. Octopus provide a 3-hour cheap-rate daily window so we went with a 12kW inverter and 30kWh battery stack, further future-proofed for possible EV charging. Resolve handled the DNO G99 and regulatory approvals, completed in a few weeks. Atif recommended the SigEnenergy system and we couldn't be happier, incidentally with stackable options to upgrade to 60kWh without sprawling batteries and cables across the outside wall. It all fitted nicely within the 30cm soak-away area beside our house wall and side path and looks incredibly smart and tidy. The cables and metering system were installed professionally and tidily, running to an awkward under-stairs cupboard, and our fabulous system is performing flawlessly. I can also add that the cost was very competitive for the quality of system and installation. In summary, this exacting 'picky' customer recommends Resolve Home Energy without hesitation 🙂
Excellent service, very knowledgeable and professional colleagues. Thank you, George for your continuous support.
A very professional and reliable service.
In short, this is a very professional, knowledgeable, responsive local company, with very competitive prices, and a shining model for how Solar/Battery companies should operate. I rarely write reviews, but felt this company warranted it. Very highly recommended. More details below: This is not my first house solar install, so I know the range of companies, very good to bad. I obtained detailed quotes from 4 companies, including Resolve, two other local companies, and Octopus. Octopus was competitive on price, but no one ever physically came to visit, and this ended up meaning they didn't fully understand the possibilities for battery location or panel capacity, and insisting on placing the battery in a location I wasn't happy about. The other two local companies weren't responsive and didn't seem keen on a site visit. Resolve did a detailed site visit, were clearly the most knowledgeable of the group, and sited the battery in a much more sensible way. They were also the most responsive via email (almost always an email from me would lead to a phone call from them within 5 minutes! This continued, by the way, after I'd paid and everything was installed!). And their price was very reasonable in the end. The install was efficient and professional. Aftercare also included coming to my house and explaining all the documentation. I had issues with my electricity company accepting my export tariff, which Atif and Ian at Resolve helped me with enormously, including ringing up UK Power Networks on my behalf. In terms of panels and battery performance, I've had them for two months now (16 x Aigo panels with Tigo, and 2 x 6 KWH Sigenergy Batteries). They have outperformed the quote in various ways: Sigenergy batteries perform higher than the rated capacity by nearly 0.5 kwh. And the panels are currently performing around 20% higher than quoted (although admittedly we've had an exceptionally dry sunny summer, so that's a very provisional estimate). One last comment for anyone thinking of Solar & Batteries more generally. I think it makes sense to maximise both panels (especially) and battery for whatever you can afford, and the payback is likely to be a lot faster than you think for two reasons: First, the house value is likely to go up by the solar/battery installation (I reckon at least by half the installation in Cambridge, which sort of makes batteries and panels half price). Second, you can optimise profit better than a standard estimate, if, for instance, you go on Flux or Intelligent Flux from Octopus. If Flux, you can dump most of your excess battery in a peak export period, and, when necessary, import to your battery cheaply overnight. The Sigenergy app can handle this reasonably well. However, if you are nerdy like me, you can optimise things much further by using a proper smart home integration like Home Assistant (with Predbat and Solcast). Once set up, you can just let it do its thing, with revenue optimised day by day for you. My detailed modelling suggests initial solar&battery cost pay back for me would be about 6 years, or half that if you take the house price uplift into account. If electricity prices become more volatile/higher, then the payback would be sooner.
This company did an excellent job. Everything was spotlessly clean, they worked efficiently, and the staff provided warm, friendly service. I’d give them a perfect score of 100 out of 100.
I had a good experience when Resolve Home Energy put solar panels on my previous property in 2023, which was better than my experience in 2026. However, within a few days, and prior to requesting payment, they did fix the various problems, which we had identified by climbing the scaffolding and checking the installation ourselves, after developing a few concerns by looking at the work from the ground. Dealing with this installation was a good deal more time-consuming for me than previously, but overall I'm pleased with the panels, which work well.
Absolutely brilliant. Installed our PV and battery to a really high standard - couldn't be happier. All handled without any fuss. And it was the hottest day of the year! Recommended to me and would recommend to others
We thought about the benefits of solar for a long time but decided to find out more from various companies. Atif was very patient and thorough in answering our many questions and whilst others gave quotes, they did not go into so much detail. We were not oversold and we felt confident to select this company. We asked to speak to a satisfied customer and Atif was happy to arrange. We preferred a local company with their own installation team because the process was fully integrated. From the efficient scaffolders to the brilliant panel installation team, the patient electrician (who changed cable routing at our request) to thorough Atif and the completion of paperwork and assistance to connect to a sell back scheme for surplus electricity, we are very pleased. The team who fitted the panels were precise and exact in their measurements and took time to adjust panels to meet their high expectations. From the moment we connected to the grid, we have run our home off solar and this is brilliant (even in cloud and rain!).. Support with paperwork and ongoing contact to review our usage and best electricity supplier is a bonus. We liked the use of a drone to check our roof before and after installation and the extended warranties offered. We cannot recommend this company highly enough. Thank you Resolve Home Energy for all your excellent service.
Atif and the team demonstrated strong technical knowledge, carried out a thorough assessment, and provided well‑explained, evidence-based recommendations. Installation was efficient, compliant, and completed to a high standard. Clear communication and solid workmanship throughout—would recommend.
We have had a number of dealings with Resolve Home Energy and have always found them to be efficient, helpful and friendly. We highly recommend this local company.
We had our solar panels and battery storage installed in January of this year. We reached out to several local companies and Resolve Home Energy Ltd stood out in their approach. Atif came to see us and there was no pressure, no hard sell, just good advice and consideration of what we were trying to achieve. He has very good knowledge of the energy market and the products available. We don't have an EV at the moment but it is something we will consider in the future. Atif recommended a system which has a car charger currently so that we would be able to add this in later and it would all work together in one App. The work was completed in January over two days. The two teams who came to install were both very professional and cared about their work and how it all looked. Really lovely guys. After the install Atif came back to bring all the paperwork and do the handover. He helped us set up the export to Octopus and talked us through the App and settings, working with what we wanted from the system. All our dealings with Resolve Home Energy have been positive, we have called and spoken to Ian who has been so helpful too and Atif has been on hand post handover to help us tweak settings and answer question as we are getting to understand the system. We have already recommended Resolve to friends who were refreshed by their approach and whole heartedly recommend them to anyone looking to install solar panels as a company who care about their customers through the whole process and beyond.
Atif is a star. I recently had my full solar and battery system installed, and the entire experience has been exceptional. Atif was incredibly professional, patient, and knowledgeable. From the very first consultation to the final handover, he explained every step clearly and made sure I understood how everything worked — including the mobile app. I’m extremely satisfied and highly recommend them to anyone considering a solar installation.
I can't recommend Ian and the team highly enough, The service from start to finish was seamless. Spending a lot of time going through anything and helping me engage with my electricity provider so I am on the best deal. I am a very happy customer!
Very pleased with our experience. The installation process was quick and relatively painless and the guys that came to do the install were all polite and hard working. We did have some issues in the two weeks after installation due to the fact that GivEnergy had to do a firmware reset, and that unfortunately led to a knock-on issue with the CT Clamp on our consumer unit giving some false readings. Atif was excellent in terms of communications and actively helped us to resolve the issue with GivEnergy. There was a fair amount of back and forth here so the effort was much appreciated. Although we couldn't rectify the false readings, Atif kindly brought around some chocolates and an Amazon voucher for the trouble we'd had - especially thoughtful, given that the issues were entirely on the hardware suppliers side. Thanks again Atif for the great service. As this review likely implies, we wouldn't hesitate in recommending them to others. Cheers, Maff
Very quick, very polite, full of information and advice, resolved the issue straightaway. Really outstanding service.
I'd been looking at having a solar system installed and had filled out a form on Money Saving Expert which resulted in a lot of suppliers contacting me. None of them were local, all had differing advice on what I should have installed and didn't discuss options, none were interested in doing a site visit in advance (they just use Google Maps satellite photos to look at the roof to see how many panels they think they can fit) and they all said that they would just install without having seen the property in advance. I wasn't particularly impressed with this approach and so I started looking for local suppliers and found Resolve Home Energy . Atif came out to see our house and immediately identified that the maximum number of panels that could be installed was significantly smaller than on other quotes I'd received as the roof on my extension is a couple of feet lower than the main roof and panels can't span that (something that couldn't be seen from the Google Maps and which reinforces the importance of someone seeing the property). Based on this he went through various options that were available (spending money on a larger battery vs installing extra panels on the North-facing part of the roof etc.) and the pros and cons of each, where the battery could be installed and various other things that I had not considered. Any questions I had were answered in detail and I never felt that there was any sort of hard sell, just good advice. I had to have roofing work done prior to the installation and Resolve were extremely patient and flexible in working around my timelines. Ian and the team that installed the whole system were friendly and professional throughout and I was really pleased with the overall experience. Atif has also been extremely helpful post-installation to offer advice on choosing a provider that will be best for the set up that I have. I wouldn't hesitate to recommend Resolve Home Energy and it's great to have the peace of mind that they're a local company with a team that pride themselves on customer satisfaction and providing a good service beyond the installation.
We recently moved into a property where Resolve Home Energy had previously installed a solar panel/battery storage system. We contacted Resolve, initally to find out more about the set up and to understand the app/software. As a local company, they were quick to respond in person and follow up on our queries. Atif has been extremely helpful (and patient!) with us as we come to understand the system and how we can benefit from it. So much so, that we have increased the battery storage and moved on to a beneficial tariff with our supplier. We would be happy to recommend Resolve Home Energy to anyone in the Cambridvge area who is considering installing asolar panel/battery storage system.
Such a great company. Helpful and responsive. We went through multiple other companies that wasted our time and messed us around, but Resolve just got it done. We needed solar panels and batteries reinstalling after a loft extension which no one else was willing to do but Resolve did a quick survey and quote and then did the work quickly and to a great standard. Couldn't recommend more.
I was very pleased with Resolve after choosing them to install our solar panels. They were competitively priced and have been helpful and polite through the process. Installation was finished in six hours with everything cleared away afterwards. Atif has remained involved after installation to help with queries and setup. Great service.
Atif Chaudry and all the team at Resolve Home Energy have been absolute stars from helping specify the requirement, through identifying the best technology for our needs, through to installation and, finally, in after sales support. Little Thetford Village Hall is a community charity and, as such, has to fund major improvements through Grant Funding which can take a while to acquire. Atif was very understanding and honoured his pricing commitment, even though it took 12 months from start to finish. The whole team have been exceptionally responsive and flexible throughout the process and I have no hesitation in recommending them to others.
I highly recommend this company, I had a leak to which they was quick to come out and repair, thank you so much
Very happy with the installation quality.Atif and Ian were very helpful. Atif brought the certification and product data to the house when available. He spent time explaining the system to me including the hot water boost. Also helped me to apply for a smart export tariff through Octopus Energy. I am happy to recommend Resolve Home Energy. Writing again four years after installation. Happier than ever with the performance and savings of my solar panels and battery. Then Octopus fitted a replacement electric meter causing all readings to malfunction. Octopus and give-energy provided little to no help. Resolve Home Energy were the opposite and could not have been more helpful. Even though the system is out of warranty and the problem was not theirs. They called quickly and resolved the problem, living up to their name! A very big thank you to all .
I've had an amazing professional relationship with Resolve Home Energy since 2023. The team is amazing, any problems I have they are quick to respond and always happy to help. I have had no problems resolving any issues with them and hope to use and reccomend their services for a long time.
Resolve Home Energy installed my solar system just over a year ago. They were not the cheapest quote I received but I had confidence in what they were saying about the system and operation. Over the last year that confidence has been borne out. The system works very efficiently and economically. The electrical supply to my property was not straightforward but they have worked with me to resolve the difficulties and find the best solution. They are prompt and effective in responding to any questions or issues I have and feel confident that they are there to support me if I need them. A good company to work with.
Fantastic service from start to finish. From the initial consultation and quote with Atif to the install from the team. Would highly recommended them, very impressed with everything.
I am very impressed with the service provided by Resolve. Simple and non-salesy quote provided for solar and 10kw battery, with various options costed. Price was good, and the fact there was no deposit to pay up front took the risk out of any installation or snagging items, etc. George and Ian were in communication throughout the short lead time, and when coordinating the scaffold, delivery, installation, commissioning and a couple of minor issues in updating the firmware for the battery. Really pleased with the outcome and impressed with the amount of surplus energy that is being sold to the grid each day above and beyond d what we use. I highly recommend to anyone and everyone considering solar.
From start to finish, Resolve Home Energy made our solar installation process smooth and hassle-free. Initially, I got a quote from another company that said they could only fit 13 panels on my roof. But when Atif from Resolve Home Energy came for the initial survey, he determined that 19 panels could fit. On installation day, the team found a way to add 7 more, bringing the total to 26! I’m so glad I didn’t waste my money with the first company. They conducted a thorough home survey, recommended the best setup, and even upgraded our 50-year-old fuse box as part of the job. Their team worked efficiently, quickly arranging and installing the additional panels on the same day. After installation, they followed up to ensure everything was running smoothly and set us up for exporting excess energy. They also installed bird blockers—something many providers don’t include. Their communication was excellent, always responding quickly to any questions. If you’re considering solar, I highly recommend Resolve Home Energy!
We now have our second instalment of solar panels provided by Resolve Home Energy Ltd together with our updated inverter which is now controllable via my phone app. I have limited mobility, and this has made a huge difference in being able to fully control the system, from the comfort of my chair in our lounge. I also like the fact that only reliable quality products are being used. The company & staff are all extremely pleasant, reliable and totally dependable. I was made fully aware of expenses for my solar project, prior to starting any work. George has kept me informed and again provides helpful advice when needed. All in all, Resolve Home Energy are a credit to themselves in every aspect of installation as well as their aftercare. All in all, a very friendly and helpful team. Well done!
Resolve were excellent from start to finish; I recommend them without reservation. Ours was a relatively complex domestic job, involving the removal of existing, redundant solar-thermal panels, reroofing and retiling where those panels had been, then setting up a sizeable (5KW+) PV system. Lots of moving parts and different expertises, in short, from scaffolders to electricians, plumbers, roofers etc. Everyone we dealt with was efficient and friendly; throughout the process, George -- our main contact at Resolve -- was patient and clear in his explanation and organisation. Aftercare is a notable strength of Resolve: they've been great at the small amount of trouble-shooting that's been needed as the system has bedded in, and I feel confident I can call on George at any point to pop round and help explain/solve any small issues. Five-star service from an outstanding small/independent company.
I have just had a solar panel system and a Zappi EV charger installed and the whole experience has been exceptional. Atif explains everything in lay mans terms so it is easy to understand and then whole process is flawless from the scaffolding, installation and aftercare. I compared their quotes with two other companies and they were very competitive as well. If you want a professional company to install your solar panel system then look no further these guys are phenomenal.
I'm so glad I found this company after our solar panel installers went bust! Their service is superb; patient and thorough - so reassuring!
Locally recommended. Responded promptly to our request for installing GivEnergy all-in-one battery system. Helped qualify the system that we wanted to install. Ordered, delivered promptly. Very professional service. Very pleased with the service & support.
I was really impressed by the service and quality of install. We just bought a new build which came with solar panels and an inverter which had no way of telling us how much electricity we were generating or using. We reached out to George who recommended we install an inverter, new battery unit and an iBoost alongside an existing battery unit we had from our last house. We couldn't be happier. We now can see how much electricity we generate, how much we consume, how much we store and how much we feedback to the grid. George was really good at helping organise and accommodate our requests. We were really happy with the service.
Excellent company. No problem with install, over 2 years ago and no problem with the system since. Nice follow up & am considering using them again to increase the number of panels we have. Heartily recommend.
Great communication and service from initial contact to completion. Advice and information given and not a forced sales pitch. Quotes were comparable to others received and all tradesman were polite, pleasant and extremely efficient. Coordination of workers on site was exemplary. We encountered a couple of small issues afterwards which were dealt with immediately. Would definitely recommend.
I was really impressed with Resolve from the outset, with the initial visit, right through to installation. The price is very competitive, the products top spec and there is a lot of support throughout. Customer aftercare is also a top priority and I didn't have to worry about anything at any time. I have no worries as I know they are at the other end of the phone if I need anything.
I took a considerable time choosing a solar company for our house in Cherry Hinton to avoid common pitfalls. After a year, I settled on Resolve Home Energy Ltd (RHE), who executed the task perfectly. We signed our contract on 3 June 2024. Work began immediately once approved by the national grid. The scaffolding was erected with no disruption or roof damage on 28 June, and on 1 July ten MCS-registered solar panels (440 W) were mounted on an MCS-approved kit. The panels are stylish and fitted with good bird blockers. The panels (product and performance), workmanship, mounting system, bird blockers, hybrid solar inverter, and 3500 kWh battery are all under warranty. On 1 July, RHE also undertook an EICR. On 2 July, the scaffolding was removed and cleared. We paid the entire invoice on completion and have received all the relevant certifications. The panels are performing beyond their estimated output. With respect to product quality and efficiency, care, reliability, and cleanliness of worksmanship, I consider RHE a rare find. Crucially, I could text George with any question, however basic, and receive an immediate reply and reassurance. Furthermore, because RHE are local, they can handle maintenance issues. From our experience, I have no hesitation in highly recommending Resolve Home Energy Ltd.
Absolutely brilliant customer service and installation.
Excellent prompt service. Happy to endorse this company.
In my experience it’s rare to find a company so dedicated to proactive customer service. The solar and battery installation is exactly what I wanted and has exceeded my expectations. Resolve uses quality equipment and has very competent and friendly staff so I thoroughly recommend them.
Really impressed with the excellent service provided by Resolve and George. Within 3 weeks of the first visit to check the property we are now up and running with 8 panels and already reaping the rewards. Scaffold company were neat and efficient and the whole installation including scaffold was here and gone within 3 days. Highly recommend this company and we thought the overall value was excellent too. Thank you.
I have had my solar generating system for ten years with no problems. Recently I had a smart meter fitted and since then the system stopped working. Everyone I have dealt with regarding Resolve Home Energy has always been helpful, knowledgeable and friendly. I called Atif, and he very quickly came to check it and in next day to solve the problem, after changed Invertor resumed normal. Amazing, very efficient and professional, higher recommend, I only have good things to say about Resolve Home Energy Ltd .
Cannot recommend Resolve Home Energy enough. On initial solar panel install, problems with our roof became apparent, Resolve organised a re-roof, skip, scaffolding (G&H scaffolding - excellent company), roofing contractors (Camtech, another 5* company) permissions and everything associated without me having to do a single thing. Once the roof was done, the solar panels were installed and working brilliantly, exactly as George at Resolve had promised us. George even kept contact, phoning and organising tasks & troubleshooting problems whilst on his holiday abroad! I have no problem whatsoever in highly recommending them. If I need anything solar in future I would not hesitate to give George at Resolve a ring as I know he would be available to personally guide, step by step, any process needed. Brilliant Company and thank you George!
Having just received the final handover documentation, I can thoroughly recommend Resolve Home Energy. Compared to another company I approached, RHE were friendly, quick to respond, and keen to see the property. They also didn't hit me with a huge contract before actually talking to me. It was very clear that Atif understands the technology and the products. I had some concerns and alternative suggestions, and each time they were carefully addressed in way that said "I can do that if you prefer, but here's why it may not be in your best interests". The DNO approval - necessary for larger systems - was treated as just part of the process, not some huge hurdle to be avoided if possible. The installation went smoothly, everything being done in a day. I think it helps that (apart from scaffolders) the team are all employees, not contractors. Adam the electrician in particular made sure he had answered any questions I had, despite the late finish for him, but they were all great. It's great to have finally joined Solar Club (first rule: tell everyone), and thanks to Atif and the team at Resolve it was a pleasant experience that I recommend.
Everyone at Resolve has been very helpful from start - Atif's first visit - to finish when George brought our homepack and completed all the relevant paperwork with our energy company. We chose Resolve as we felt their approach and their after care/advice most reassuring. Our panels are east and west facing and are producing an excellent amount of energy.
Fantastic customer service in designing and delivered great value PV system
Excellent experience with Resolve. Nothing oppressive before signing up, all easy and calm. Efficient installation, all worked first time (except a non-essential widget not communicating). No bull, all our questions answered clearly, where necessary after research. Happily recommend.
Resolve Home Energy came to my home, explained all my options in language I understood, gave me a fixed price quote on the same day and at no point made me feel under pressure to commit or sign to their service. After looking into other solar and battery suppliers I chose Resolve Home Energy through a recommendation from a friend and that their price was very competitive. The work was completed at my convenience in really good time, there were no hidden extras, the work carried out is of a very high standard and really importantly for me, Resolve Home Energy always picked up their phone (land line and mobile) and dealt with any questions or concerns. I have not had to do anything other than pay, Resolve Home Energy have chased and supplied all the paper work and provided all the certification needed, dealt with any issues I have raised post installation and revisited me today with a comprehensive home pack containing everything you need to know about their installation, warranties, certification, diagrams and explanations etc. Home Resolve Energy's panels and batteries are guaranteed for 12 years, they guarantee their workmanship around the installation for 2 years (which is a better warranty than what comes with the house!) and apart from the scaffolding, employ all their trades people directly keeping everything in house and not subject to the problems caused by subcontractors. I am confident that they will continue to monitor my system and provide a good after sale service for as long as I need. I also think their system performs better than what they advised me I should expect and already saving me money within a month. Resolve Home Energy have been in business many years and after choosing them to install my panels and batteries I can see why. A good price, a system that can be added to and really good kit all installed hassle free. I do not think there are many companies out there that provide such a good service.
Good advice, fast and efficient service. George was very helpful.
The battery storage system I had fitted is working perfectly well, I am very pleased with the service I have received and would highly recommend resolve home energy. 5 stars.
Resolve Home Energy was recommended to us by a work colleague who had solar panels, battery and heat pumps fitted. He was most complimentary. We can confirm that this was a most satsifying experience as a customer. Appointments and advice was prompt and with excellent expertise and advice based on our need rather than sales intention. The equipment, solar panel, battery, inverter and car charger were fitted in a single day with all workman for roof, electrics etc coming together as one team. The set up and coordination of the software and functionalities after the installation was outstanding. I have rarely dealt with such an efficient provider. First class.
I honestly can’t stress how amazing Resolve Home Energy Ltd are! I needed my roof redoing and thought it would be the perfect opportunity to add solar panels and a battery. Atif was brilliant when he came to see me and explained everything thoroughly and I felt very assured that I was in good hands. Ian was also great with arranging the installation and with all the questions I had during the process. The whole experience was flawless. A well deserved 5 stars, I would highly recommend them!
I recently had solar panels installed by Resolve Home Energy and I'm thoroughly impressed, deserving a full 5/5 star rating. From the initial consultation to the final installation, every step was managed with the highest level of professionalism and efficiency.A special shoutout to Atif, the engineer who worked with me. His expertise and attention to detail were remarkable. He was always available to answer my questions and went above and beyond to ensure the installation was flawless and tailored to my property's needs. His friendly and knowledgeable approach made a significant difference.The customer service throughout was fantastic. The team was punctual, respectful of my property, and they provided clear and concise information about the process and the technology used. The pricing was transparent, and there were no hidden costs.I am extremely satisfied with the work done by Resolve Home Energy and would highly recommend them, especially Atif and his team, to anyone considering solar panel installation. Their commitment to quality and customer satisfaction is evident in every aspect of their service.
We highly recommend Resolve Home Energy. They are a happy team who work well together. Their products are excellent, Atif patiently explained over many visits what their products can achieve, which he taylor made to suit our needs. Ian, Adam and James need a mention too.Pricewise Resolve Home Energy is very competitive. An excellent service altogether.
Had my solar array & battery installed back in May 2023. Atif called to my house on the date arranged & talked me through all my questions. The system was installed in such a tidy way in my loft . All completed in a day. Solar results are excellent & Atif is always available for the odd follow up question . I would personally recommend Resolve Home Energy if you are thinking of going solar.
Nice chaps. professional installers. Couple of issues but were rectified to my satisfaction. Would definitely recommend.
Amazing company! Great service & prices, definitely would recommend to everyone
I had my solar panels installed by Resolve Home Energy in May this year, and it has been one of the best costumer experiences so far! Everything was very smooth - I had contacted multiple companies for quotes and had lots of different advice / suggestions / quotes. Atif was extremely honest, thorough and I found the company to be one with an ethos of integrity. It was not the cheapest, but having done a lot of research, having had solar panels in my previous home as well, I felt the advice I was given by Resolve was the most balanced and truthful. Communication through the process was very easy - I had one issue with the scaffolders which was immediately dealt with by Resolve. I have been given all the necessary documents, and I know I can contact them with any issues - a great trustworthy company!
I contacted several firms, local and national, for quotes. Resolve was very responsive during the back and forth of specifying what capacity we needed now, and in the future. I found everyone professional and helpful, and ultimately a firm I felt I could trust. Once agreed, installation was done with minimum disruption over one day. On the day, Resolve suggested adding more panels (from 12 to 16, fitted both east and west aspects) and I agreed it was a good idea, and that last minute change was handled efficiently. Everything is up and running, the GivEnergy app is really helpful and there's are GivEnergy Facebook groups if you want to join them. A first class local firm that I'll be recommending to friends and neighbours.
Recently had solar panels, battery and EV charger installed. The installation was completed in a day. Great team who did a neat and tidy install. Would highly recommend this company
Resolve Home Energy were recommended to us and we have no regrets in using them, Service was quick and thorough and they guided us through the whole procedure.
Resolve Home Energy, fitted my system 18 months ago. What a pleasure it is to deal with this company. First class. From meeting Atif to measure up, and quote, too fitment, all done in a very tidy professional manor. The system has worked perfectly, saved over 1,500 kWh just on the hot water alone, via the I boost. And over 7,600 kWh on electric to the house. Great investment, installed by a great company... In fact, my daughter is having her system installed by Resolve this week too.. Thank you
Professional installation and helpful service
I was advised to get 4.4KW system, 9.5 givenergy battery and an Eddi. The advise was spot on just what i needed. Customer service is incredible and honest. Thank you very much Resolve Home Energy :)))
installed on time, friendly, and value for money.
Contacted Resolve Home Energy as we desperately needed a new inverter and for years it had seemed impossible to find a local company who would maintain or repair a PV system they did not originally fit. What a wonderful experience - over the phone, instantly interested, helpful and knowledgeable. Happy to talk through all aspects and potential future adaptations to our existing system, but no pressure to go further than we wanted at this time. Recommended a product from a good and reliable company, and an instant price for us to consider. Brilliant service - initial contact late last week, Atif completed the inspection visit this Tuesday evening and inverted swiftly fitted by James by midday Friday!! Thank you all so much.
Very pleased with the service from Resolve. We had solar panels installed last year and service was knowledgeable and friendly throughout. Not the speediest at times but a very busy period for the industry at the moment so that was to be expected. Would recommend.
I have had my solar generating system for several years with no problems. Everyone I have dealt with regarding Resolve Home Energy has always been helpful, knowledgeable and friendly. Recently I had a smart meter fitted and since then the system stopped working. I rang the office and luckily I had an appointment and a visit in under 2hrs. As it turned out the system was fine, it was an oversight by the smart meter installer. Resolve happily helped me on the first visit. I would certainly recommend this company. They have a caring outlook for their customers and are not driven by charging as much as possible. If you are considering a solar generating system then contact them first, from my experience I only have good things to say about Resolve Home Energy Ltd .
Excellent communication and home visits made for them to explain everything very clearly!
Amazing service from start to finish Very happy with our new solar panels! They look great and the install was very clean and engineers very respectful of our home! I was worried about mess and debris but no issues at all! The app is a great touch and means I can keep an eye on usage and energy production to use it effectively!
Have taken solar panels and a battery with them. Very happy with the service. Bureaucracy with energy provider takes a lot of time to get sorted, but they help you out with everything you need. It took a long time between the agreement and the installation, but in times where there were material shortages and whole Europe decided to do solar panels because of the raising energy costs, I think it was largely not their fault. Also didn't take any deposit before hand and they kept to the agreed price. So, very happy.
Resolve Home Energy installed 12 panels and 2 batteries for me in February 2022 and they have proved to be an absolute godsend during this cost of living crisis. Resolve were great to deal with, explained everything clearly and even got my roof cleared of moss before the installation. Would highly recommend.
Resolve Home Energy installed our panels nine years ago. They were very quick and efficient and trustworthy. They have also contacted us periodically to ensure all is well. We have invested in batteries over the last eighteen months which have demonstrated to be efficient and well worth the investment. If you are considering Solar Panels and Batteries then we highly recommend Resolve Home Energy , they are honest and reliable and complete the job that you are paying them for.
The installers from Resolve Home Energy did a great job, and all the followup paperwork was delivered in person. Only down side was the rather long wait for the equipment to be installed, to be fair this was made quite clear at the point of ordering. Overall a good experience with this company.
Atif and his installers were very professional and fit a givenergy battery. The whole process seemed effortless and they gave me a step by step guide on how to use the app and the online portal. They even fit a circuit breaker for my electric car as it didn’t have one! Very impressed and would recommend to anyone and everyone! 5/5 stars
Outstanding service and continued support from this first class installer. From the outset, through to installation, invoicing and after sales, I would happily recommend Resolve Home Energy. 5 ⭐️
Just wanted to say big thank you Atif, Ian and the team. We had an installation of solar panels and battery with inverter. Dan did an amazing job on the roof, very neat and careful. I would recommend them to my friends.
Advised to contact Resolve by a previous customer. Atif came to our home to talk through their products and was happy to leave us time to consider our options. Certainly no high pressure salesmanship. Once we had placed an order the battery system was speedily and efficiently installed. The company have made a couple of follow up calls to check that we have been happy with the system and their service.Impressed and would recommend.
It's the first time I have used Resolve Home Energy, but I will certainly use them again. They have been so easy and friendly to deal with. Their advice was clear and direct, and the workmanship of the installation was of a high standard. Overall a positive experience with a committed and professional team and excellent service. I would be more than happy to recommend them to friends and family. Thank you for all the hard work guys!
We would be more than happy to recommend Resolve Home Energy. Dealing with them could not have been easier. Their advice was clear, honest, and free of hard sell and the workmanship of the installed system was of the highest standard. An excellent service.
Very good service and the instalment was very fast . And good customer service
It's the first time that I've used Resolve Home Energy, but I'll certainly use them again should the need ever arise. A friendly team and a tidy EV Charger and Solar Battery Storage System. Not at all pushy, competitively priced and good communications. Highly recommended.
Fantastic service. Well designed solution with battery storage. Fitted very well and with minimal fuss. Helped me get all paperwork in place and connect correctly to my supplier for maximum benefit.
Wow as an un known person to this company Resolve Home Energy at the Milton office a phone call at3.45 pm to explain a problem l have with a SOLARMAN Sofar battery system and logging set up installed by an other company from up north and not a bit of help forthcoming .At 4.25 the door bell goes Hii am. George a few ,moments later 4.40 there sorted,no way! After me trying for 3weeks and getting nowhere I felt a lemon Would I recommend the company guess yes of course yes RGSW
Resolve home energy are a brilliant local company to use. We had a price for solar and storage and the information we had was very clear and easy to understand. Its now fully installed and functioning perfectly. Highly recommend.
Had a additional battery storage system installed with little fuss, all was communicated well, and Atif was very helpful, and roughly a year later spoke to them again and had additional batteries added again no fuss and good communication would recommend
Had a great experience with these guys. They retrofitted a battery to my solar system. Friendly and professional. I’m a very happy customer!
Resolve have just fitted a set of batteries for me - installation went well, the team kept me updated throughout and quickly resolved a few snagging issues. System works well and I have recommended their services to several of my neighbours who are looking at Solar PV systems.
Excellent service from first discussion to delivering a fantastic product. Fitting was efficient and easy. Their panels deliver significant electricity to the house even during the winter months. Now it’s spring/summer their system really removes our grid use. Overall a really positive experience from a committed and professional team
Atif and his team have been great from the start, and our 4kW installation is perfect and saving us money straight away - we're really pleased.
Our existing NEDAP solar inverter with Lead acid battery backup developed a mayor fault and needed replacing. I contacted Resolve Home Energy (fortunately I live in the same village of Milton as them) who visited straight away and advise a Sofar Inverter replacement with Lithium Battery technology. These were fitted and our solar panels also needed to be set up as 2 strings. I was very pleased with the service and support I have received and the system is working very well. I would certainly recommend Resolve Home Energy for a solar system.
Our panels were installed back in 2011 and since 2015 an Immersun unit has dumped excess power into the hot water tank. With the 2022 jump in energy prices this seems wasteful (as well as un-green) and so Resolve Home Energy have installed a new Sofar hybrid inverter backed by a Pylon battery system whose capacity can be expanded as funds permit. Resolve have been a pleasure to work with throughout, from specifying the job to installation to aftersales support and are to be highly recommended.
We were highly satisfied with all aspects of this company's service & would recommend them to anyone considering solar panels. Their advice was clear & impartial, no pushy sales techniques. The quotation was prompt, detailed & based on a site visit. Communications were personal & responsive, particularly during installation. Nothing was paid until the job was complete. I don't usually do reviews but I've made an exception in this case. Roger Swain March 2022
Had an extra battery fitted after having my existing system reviewed as I was not satisfied with the installation from another company. I got some essential information and was able to change the way my system was operated. Would happily recommend Resolve Energy for installing a whole system or for just getting up-to-date information having a system installed.
I had my solar PV panels fitted 7 years ago, and because I was so impressed with the honest straight up advice, plus speed of install and service, I decided to add some batteries 3+ years later, again a fast, quick install, with excellent support which I tested during the Xmas break, not expecting the guys in! I emailed! 2 hours later after I emailed we were charging again! some how we had a low power or power spike (country rules!) which needed a reset! I was talked through it & all is well! Top service & a really nice team to work with! I would buy from them any day!
From the first contact when we were initially interested in a new invertor and battery, which was installed in a matter of days, which subsequently resulted in another order for a further three batteries the help and support has been first class. Very confident that the ongoing support from a local company will be very reassuring. Thank you
I used this company to install solar panels and battery after a recommendation from someone in the local area. They were great from start to finish. From the initial consultation I felt I was provided with honest advice about what would work for the property, and they were on hand to answer any queries promptly and professionally. The installers were very efficient, you wouldn't even have known they were there, and installation completed to a high standard. The aftercare service is top notch, would highly recommend.
Having recently had solar panels and battery installed by Resolve Home Energy I thoroughly recommend them. The workmen who fitted the panels were extremely quick, polite and tidy. Information and support has been excellent from start to finish.
I have been very satisfied by the jobs Resolve Home Energy have done for me. They are reliable, competent and efficient and they give helpful advice. Gillian Jondorf
i have had 3 batteries installed by resolve plus and iboost over the last few yaers. Very professional, these folks know what they are talking about from the equipment to which tarrifs you should be on.
This is a very good company to work with. They got our solar panels installed quickly and efficiently by expert workman, who made no impact on our daily life at all. Afterwards they phoned regularly to check we were happy and took readings to monitor performance. They keep us advised of innovations in the technology, so, at a later date, we installed the most recent battery. We should now be largely off grid for electricity. We have found all the guys at Resolve to be cheerful, well-informed and communicative. They don’t go in for high pressure salesmanship, but are excellent salesmen as they explain everything carefully. Moreover, if a client is perplexed about anything, they turn up on the doorstep within a few hours to help. I highly recommend them.
Resolve fitted our solar panels and GivEnergy battery solution in July 2021. Initial estimation and design was very good and prices very reasonable. Installation was completed in one day. The system is working great - we are seeing the benefits very quickly in cost reduction, and will see even more once our export tariff is in place. Overall we're delighted.
Resolve Home Energy fitted our solar panels in 2013 and they have worked well, without any hitches, ever since. We received a very good feed-in tariff payment monthly. In 2017 an Ecowatt optimiser was fitted. that boosted efficiency of the panel considerably. In 2018 batteries were fitted and so the solar power could be stored, reducing reliance on the grid. The company has helped me change electricity supplier so my batteries could be charged up at a cheaper rate, when not fully charged by the sun. The company have always been helpful and good to deal with. The workmen have been very competent and efficient. Also, as I was a customer, they were quick to help me when I had a leak that had nothing to do with their installments, but they were happy to fix it for me.
Excellent service including very good installation of PV panels which are providing the renewable energy as predicted by RHE. Good after sales service. Kevin Bradbury
They take time to explain everything, making helpful recommendations backed up with clear justifications. The fitting procedure is efficient and they leave things tidy. They keep in touch afterwards to ensure customers are content.
RHE have done several jobs for us, having taken over our solar installation from My Planet, when that firm went bust in 2016. Over a couple of years they have (1) moved some of our existing 13-panel solar array to the roof of our new third storey; (2) installed 2 new inverters and a hot-water booster, with monitor; (3) added 3 large batteries for storing surplus generation (the feed-in tariff to the grid is hugely below what you pay for incoming electricity); (4) installed 2 air source heat pumps/air conditioners, one in the house and one in the garden office. They have done these jobs quickly, efficiently, tidily and punctually (i.e. they come when they say they will). They are friendly and helpful, and will come round quickly if anything needs explaining (the kit is quite high-tech). Everything so far (since 2018) has worked without a hitch. Their prices, compared with some firms on the web, seem very reasonable. They are a small firm (I should guess 3 or 4 permanent staff/directors, with the physical side being sub-contracted), and I hope they can stay afloat under present economic circumstances, which must be very trying for all such firms. But they are hard-working and enterprising, so I believe they will. They certainly deserve to.
ResolveHomeEnergy have installed solar panels and storage battery systems which have reduced my energy consumption significantly. I am now electricity neutral and are even saving some money on gas. The service and maintenance has been excellent and I can recommend them.
Since I have been dealing with resolve home energy.i have found them a very good company to Deal with.I have had solar batteries.and,air source heating fitted. The standard of workmanship Is very neat and tidy. The sales rep Atif is very knowledgeable Person and explains how the solar Panel system work. All in all a very good company to work work with
A very professional service from start to finish. The work carried out was to a very high standard, I would highly recommend to anyone.
From the very beginning Resolve were very friendly, efficient and professional. I purchased a door which is an excellent product and their fitters did a superb job fitting it, they also left my property very clean and tidy. Highly recommended!
After being recommended to us by a friend we received our free quotation and solar survey. we decided to go ahead with the work and was very impressed with how polite and efficient they were, setting a high standard for future work which we hope to use Resolve again on more projects.
I received a free quote and was pleasantly surprised at how quick and efficient it was! After little deliberation I then decided to have the system installed after 2 weeks. I must say the installation was absolutely headache free! Would highly recommend to anyone!
Had a Free quotation from Resolve home energy. Just wanted to share how impressed with how professional and polite these guys where. Took time to answer all my questions and not once making me feel pressured to “sign up” Would highly recommended if your thinking of going green! 5star!
Area
Milton (South Cambridgeshire), CB24
Areas covered
Chatteris, Godmanchester, Huntingdon, March, Peterborough
Opening times
- Monday7:30 AM – 6:00 PM
- Tuesday7:30 AM – 6:00 PM
- Wednesday7:30 AM – 6:00 PM
- Thursday7:30 AM – 6:00 PM
- Friday7:30 AM – 6:00 PM
- Saturday7:30 AM – 12:00 PM
- SundayClosed
Additional information
- Incorporated 2013
- MCS NIC-600624
- Free quotes
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