Wise Energy Solutions Ltd

Excellent company. The workmen were very good , tidy and completed the extensive work including Heat Pump Solar and internal wall insulation in a short period of time. Cannot recommend enough. All the work was completed to an exceptionally high standard.

I can't thank everyone at Wise Energy enough. From start to finish every aspect of the job was done professionally. They explained what needed to be done daily. They turned up on time, cleaned up after themselves, and were very polite. We are very happy with the end result. Our home transformation not only looks good, it also saving us money on our gas and electric. I would advise anyone thinking of having external insulation have it done.

3 vans to deal with 1 customer it's a sign of lack of skills. No respect for neighbourhood blocking whole street.

Came out to install an 8-panel system with a GivEnergy battery. The whole process from survey to install took about three weeks. Really impressed with how neat the wiring was and how quickly the panels were up and ticking over. Generating well even on cloudy days too so happy.

Couldn't be happier with our solar install. Thye handled everything fro organising the scaffolding, electrics, the lot. 8 panels up in a day about a day. We've barely used any grid electricity since it went in. Great team, would recommend to anyone in Lancashire thinking about solar up here. dont need sun just daylight!

Wise Energy installed a 5kW solar system with battery storage for us in March. The installers were professional, on time, and really careful with the roof tiles and placement of the panels Everything was explained clearly and the systems been running perfectly since day one.

We went with Wise Energy for a 10-panel system after getting three quotes they were not pushy and came to the propoerty to meet us and do a free survey which was a nice touch.. They were the most straightforward with no pressure, just honest advice on what we actually needed done in the end. Installation was quick and tidy and the app shows we're saving around £80 a month already on bills which is good consdering time of year.

Had a 4.2kW system installed by Wise Energy last month in not ideal coniditions. The team were brilliant from start to finish and installed in a day and a half, and left the roof looking spotless and they syetm rewady to use. Already generating more than expected. Highly recommend.

Through Cosy Homes (Lancashire) we had Wise Energy Solutions fit in Solar Panels and a battery 🔋 Tony was super helpful, all the planning and communication via the administration staff was great and the builders did a fantastic job of carrying all the work out in one day! Very happy! They did carry out their work wonderfully, many thanks !

Wise Energy solutions have been superb, professional and reliable throughout the whole improvements to my property. Their correspondence and thorough information enabled a smooth convenient interaction. The improvements have made a huge difference to my home in energy savings and updating. They provided me with clear documentation, which included insurance against faults etc. I would give them more than 5 stars if I could. Highly recommended. Thank you.

Excellent company to deal with.Very tidy

Very professional work force, respectful and very helpful the work was of the highest standard and considering it was different teams all was organised like clock work. I would certainly recommend each and everyone concerned. The inspection after the work was finished was thorough and any concerns rectified without question.

Every one who did work for me was really good and they were really pleasant

Great thank you. Good job.

Very good job, all staff nice and polite

A disgrace to the plumbing profession. Gives a quote then charges extra on the job once you're tied in. Had a new boiler installed from him. Boiler leaking 3 weeks later, rang and messaged but ignored calls and text.

Wise energy overseen the installation of solar panels , hot water tank , heat pump , new radiators .. such a big job on a 90 year old house won’t come without small hickups , any problem we had was quickly resolved. The workmanship and knowledge of the plumbers was impressive, very good quality install and massively helped the epc from my old gas boiler. Thank you for your hard work it’s greatly appreciated .

Fantastic company to work with. very professional and helped us out with a new neating system and solar panels over the summer. Highly recommend them and their work

Absolute disgrace of a company! If you are a vulnerable customer wanting a government grant don’t bother! My 90 year old grandad has been conned!!! Left with a heating system he can’t use and now left with no lighting downstairs. Please do not use this company.

Very helpful and great communication. Brilliant job they did with loft insulation and dehumidifiers.

Wise Energy recently completed a comprehensive installation for us, including a heat pump, hot water cylinder, radiator system, solar panels, plant room along with external wall insulation. The transformation in both energy efficiency and the appearance of our 1963 pre-fab bungalow is remarkable. From the initial contact to project completion, the entire process with Wise Energy was seamless and straightforward. The team on-site was exceptional; they worked tirelessly even in some challenging weather conditions. We wholeheartedly recommend Wise Energy for their professionalism and dedication to quality.

From the initial survey to the final day of installation I found Wise Energy Solutions to be most professional and courteous. They answered all my questions and responded quickly. The actual process of installation was done as painlessly as possible. The workmen were all polite, quiet and as unobtrusive as they could be. I recommend this company

Happy with work done

Everyone from receptionist first contact and all the installation lads have been polite and brilliant during the whole process explained everything they did great team!

The decision to go with solar panels is not a simple one and we had many questions. The team at Wise were very supportive and the experience was excellent. Looking forward to saving money on energy bills for years to come. Luckily we've had a good summer so far in Lancashire and thats has helped.

Very happy with the service provided. Wise Energy Solutions I installed solar panels on our south west facing roof. The team and office staff were excellent from start to finish.

Excellent service well recommended

Efficient and really friendly and helpful staff, both in the office and fitters

I am very happy with the work completed at my home. The team in the office and the workforce doing the tasks for cavity wall insulation at my home were very professional and knowledgeable. They did an excellent job.

Always answer phone. Standard of work very high with quality tradesmen. Come when they say they will and leave everything tidy. Highly recommend

Very disappointing work ethic and attitude.

A mixed bag. Phone manner by the staff is excellent, and one person in particular (I won't mention her name) was excellent in providing support. Some of the work done wasn't up to regulation standards, but at least Cosy Homes - who collaborated with Wise - sent someone round for due diligence. This is very good, because it means that they're checking on the work done, and in my case found it wanting, and was honest about it. Some other workers have come back to redo parts of the work that wasn't up to scratch. The main guy especially professional, explained what hadn't been done the first time, what they'd done the second time. However, the scaffolding outside remains, and the disassembled tower parts outback needs collecting, two days after they said someone would come round to collect it. I can't honestly say to avoid Wise or Cosy Homes altogether, because there are definitely some pluses here, but there are also deficiencies in organisation that could do with being addressed, and I suspect, biting off more than they can chew with customer workloads.

I would not recommend this company the after service is none existent the phone number provided doesn't connect .My mother is a pensioner and needs heat as she has health issues.Our radiators are constantly on and won't shut off even when we switch them off it is costing my mum a fortune money she hasn't got.A lovely man came out when we eventually managed to get hold of them and had to switch the radiators off by the black box, and said he couldn't do anything as an electrician was needed so now my mother has no heating , a week on still no one has come, how can we contact them when the phone number doesn't connect. I'm being very generous with the one star .I wish we hadn't changed our heating system the other worked brilliantly.My mother feels really let down she is made to feel like a nuisance .

Unfortunately due to a lack of project management, timeline and due care to standards our house upgrade has been poorly run. If you have a project with Wise you MUST demand a named project manager and you MUST see a plan and timeline prior to work (because the contractors won't). We're currently into six days without lights in our upstairs floor, our loft is inaccessible and our solar panels are still sitting in our garden 12 days after work began.

Great service and friendly helpful staff. Fitted boiler and all Work completed to a high standard. Thanks

We have been inspected for Airsource heat pump installation in May 2021. Following this there were several reinspections. 2 people of this company who inspected left the job and had final inspection Feb/Mar 2022. Following final inspection they quoted double the amount of price nearly £31,000 stating all the old inspections were wrong. I did not get any clarification for failure in providing me services as promised. There is no ownership for the job and always poor response. I had to chase all the times still with lack of progress. Very disappointed.

Excellent they removed our cavity wall insulation and replaced it, fitted a new boiler etc all the workmen were pleasant and cleaned up after themselves, couldn't fault them

Company kept on fobbing me off saying as boiler only, lower priority, in January I was promised it would be done in March, I ring back in March, they now tell me funding was pulled back in January and they left me a message, this is a complete lie, no voicemail, text or email received, and yes I regularly check my spam folder! Complete bunch of charlatans!

Just to say thanks a lot for your professional service. Installation was professionally done. That is very appreciated. Extremely recommended company.

Excellent, professional service from all the team.

Simply brilliant from start to finish

A fabulous firm to deal with,from the amazing customer service and polite and helpful staff in the office,( nothing is to much trouble for them)to the gas engineer who installed the new boiler quickly and without any mess.5 star rating would definitely recommend to anyone

I was very happy with the customer service and the standard of work from Wise Energy. The engineer who fitted the boiler was very friendly efficient and worked quickly. He even covered my flooring and carpets which helped to cut down on all the cleaning afterwards.

Your engineer was incredibly professional, friendly and super proficient. Having work like this carried out is usually an ordeal ( not this time ) 10/10 all round

first class service from start of process to completed job. on time time any mess cleared by the work teams ,only down side to date still waiting on collection of my old boiler unit.

1st time house central heating installation. Great response times efficient service. The Team all work together on their own individual specialist area from the installers, plasterers and painters. Excellent service I'm very happy with and would recommend. Just one slight point the team need to clean up proficiently afterwards as I have to remove some of the old plasterboards and bits of piping but overall fantastic job done.

Absolutely fantastic customer service, great on the phone and the surveyor was friendly, took his time checking out the job and explaining everything to me. The installation team did the job really quickly and left my house clean and tidy each session and particularly at the end of the job. I can’t be more grateful to Wise Energy and would recommend them gladly .

Girls in office very helpful. Thank you so mutch.

New boiler and cavity wall insulation, just in time as winter is coming! House feels warmer than ever. Quick and friendly, would recommend to anyone.

Well done Wise Energy. Two lovely lads arrived this morning to do my underfloor insulation. They never stopped on what was a very hot day. I spoke to two girls at the office (Hannah and Lauren) and they were very helpful, in confirming the lads were on their way but the M62 was slow that morning and they arrived shortly afterwards. Just hope my new boiler insulation goes as well. Thank you Wise Energy.