Solar Green LTD
4.7(15)Loughton • RECC




About
Solar Green LTD is a renewables business based in Loughton, trading since 1996. They install solar panels for homes and commercial premises, and they handle the whole job from start to finish. Their team carries out the installation efficiently and takes good care over the details. Customers say their staff are professional, friendly and courteous, and that the after-sales support is helpful.
Services
Reviews
4.7
Solar Green LTD customers repeatedly describe staff as professional, friendly and courteous, with installations completed efficiently and good attention to detail noted. Reviewers also mention helpful after-sales support and good communication throughout. One customer reported a substantial improvement in output after a new 21-panel system, and another was pleased with a prompt response to a failed inverter. A separate reviewer said a request for advice was never answered, with no calls or emails returned, which they described as incredibly bad customer service.
Just had 14 panels fitted to south and west facing roofs. Joe came to see us originally to advise on the best system for our situation. Matt then came out to carry out a full survey. Both Joe and Matt were very pleasant and professional and not pushy salesmen. We had 3 different companies quote for the work and Solar Green were the best based on knowledge, presentation and overall input to what we needed. Installation day was 19th October, 'Goose' the electrician arrived 1st, followed shortly after by Dusty the installer and his mate. All 3 were quick, efficient and polite, they took the time to explain what they were doing and how everything was fitted. Couldn't fault any of their work. Left site clean and tidy. Would definitely recommend this company.
The installation of panels went smoothly and without a hitch. The Scaffolders arrived as planned two days before the panel installation team. For us it was a chance to get our entire domestic installation upgraded to take the new solar configuration including a one phase EV charge point. We were very happy with the installation and the speak to a person after sales service.
Professional, friendly, courteous and pricing was accurate. Very easy to deal with
Prompt, courteous and friendly response to our failed inverter
From start to finish our experience as customers has been a very happy one. All the staff were professional, efficient and friendly. Communication between crew on and off site was good which gave us confidence in choosing Solar Green. Thank you to the team for a job well done.
I can not recommend Solar Green enough from the start of the process to the finished product they have been outstanding. Great attention to detail excellent communication and nothing was too much trouble. Thank you Joe,Matt and the installation team for providing such an excellent service I would highly recommend you to anyone thinking of having solar panels
Outstanding . the instalation crew were a pleasure to work with , they were very quick and efficient , they cleaned up as they went , turned up early , the attention to detail from the team was excellent right the way through from pre planning to fully up and running , Highly recommended
We would like to say how pleased we are with the installation of the new 21 panel system. The guys all arrived when you said they would, they got on with the jobs, be they the scaffolders or your installation team, the work was completed in a very efficient manner. To top it all off, since the new panels went live, we are producing a feed in of around an additional 45kWh to the grid, a fantastic improvement. Overall, we are very happy with the work carried out by Solar Green.
What a great experience we had from start to finish. Joe cold called at our home address and I had thought about solar panels but I had not delved into the depths of it. We took the plunge and invited Joe in and listened to what he said. His passion was infectious but the pitch was not a hard sell. So, we ended up going for 18 solar panels, EV charger, heat pump, new water cylinder, new rads and upgraded pipes from microbore to 15mm. The team were great. Ben and Matt came around and carried out surveys, which included a drone to view our roof. Dusty, Mirek and Mickey came out to fit the solar panels and they whisked them up in a day. Mirek and Simon came back (Micky on the last day) and within 4 days, took out the oil boiler, water cylinder, 11 radiators and fitted air pump, closed cylinder, EV charger, replaced all rads and repiped our home. Very impressed with their skill and speed. Reduced the upheaval to a minimum. The team are with you all the way during and after installation. Really happy with everything and well done to the team.
Awesome service. Great advice all the way. Thank you Joe.
Great service and installation buying our solar system. From first contact with Joe then design by Ben and Matt to installation by a competent, courteous and very likeable team. Fast and efficient process. Helpful follow-up from Joe when negotiating the process of registration for an export tariff. We’re very happy. Thanks to all.
Really good 'family' firm - everyone great to deal with: pleasant, interested and genuinely engaged: they know what they are doing, take pride in doing it well, and, if something a little different is needed they will take the time and trouble to work it through with you. Would warmly recommend!
Rang to ask advice for our solar system, sent through info and pictures as requested. Then nothing. No calls back from them, no returned calls, no responses to emails asking if they could help or not. Incredibly bad customer service. It takes 2 minutes to call or write an email saying sorry we can't help. but they couldn't even bother to do that. With half the family firm working in ecology it would have been good to recommend a local company had we been given the opportunity, but we can't. What a shame. Had a totally different experience with another company...as it should be.
Great company, incredibly helpful.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2001
- MCS NIC-4162
- RECC
- Domestic work
- Commercial work
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