Solargain Ltd

Great until ghosted us 😡 Spent over £30k with SolarGain and they were responsive through the whole sales process and installation. Fixing install issues on panels quickly etc. we’d have given 5* until the GivEnergy situation when they’re not returning emails or calls. On that basis we’d now struggle to recommend, a shame. *** Hudson***

Five stars for an exceptional, high-tech installation! Phil and Vanessa at Solar Gain were absolutely brilliant from start to finish. The installation wasn't completely without its flaws, but how they handled it proved just how professional they are. The delivery driver/dispatcher for the panels ran into issues getting them off the lorry and didn’t return for 26 hours. Despite these major external hold-ups, Phil and Vanessa kept me completely informed the entire time. They even sent a really nice hamper to apologize for the delays, even though it wasn't their fault at all! The workmanship itself is outstanding. While Phil was up on the roof installing the panels, he realized he could actually fit a couple of extra panels in, which they sorted out with absolutely minimum fuss. I’ve ended up with a highly specified, very high-tech system completed to a very high standard. Highly recommended!

Great from start to finish. Very happy with the install.

The team at Solargain are absolutely fantastic. We decided to look for a Solar System 6 weeks ago and had a few discussions and quotes from different suppliers and Solargain for us just stood out from the rest. Vanessa helped us with various options and systems as we had decided only to put panels on the garage rather than on the house. Phil and Colin came to assess the job and gave timescales and agreed what would happen. It’s now in and working no fuss everything worked exactly how they planned it’s just a neat brilliant job. I would recommend Solargain to anyone looking to install a solar system without any hesitation.

Al of the team at Solargain did a fantastic job with our battery and panels. Some great suggestions were made by Kyle who even saved us money before fitting. The job was fitted ahead of schedule and the guys fitting everything were fast clean and polite. The office responded quickly to queries.

very professional, excellent service would highly recommend.

We obtained four quotes for our solar installation. SolarGain were not the cheapest (though close) but we were immediately confident that they were knowledgeable, giving good advice and genuinely keen to provide a system suited to our needs. We were right. Every detail was checked and an installation date agreed very quickly. Phil personally supervised the whole job which, with electrician Colin, was completed and running perfectly in two days. All necessary approvals, certificates, etc were obtained by Vanessa and we couldn't be more pleased with a neat and thoroughly professional installation.

Cannot say anything other than positive about solar gain Phil ,Vanessa and team A brilliant installation and service from start to finish I would massively recommend them if you are looking for solar energy Thank you

Thanks to Phil for helping us review the inherited system and create a new schematic. Your clear explanations have been invaluable as we’re new to solar. I highly recommend Solar Gain and will happily use this company again.

Phil Collins and his team have just installed our solar panels and battery system. We are very pleased with the professionalism, dedication, and teamwork that Solar Gain has demonstrated. Phil is very knowledgeable and has kept us informed throughout the whole process. We couldn’t be happier with the quality of the installation; these guys come highly recommended, and we will be recommending them to friends and family.

Really really pleased with solar gain , from start to finish I was kept up to date of what was going on, installation all done in 2/3 days in atrocious weather but that didn’t stop them, would highly recommend solargain ,many thanks Phil ,Vanessa and team

Outstanding company from the initial phone to the competition of works. Detailed breakdown of what we were getting to how long before we have the cost of installation back and start to make a return on the investment. Phil was always prepared to meet on site to discuss any concerns. Excellent customer, service so pleased with the work and quality of the panels. Thoroughly recommend this company for solar installations.

Phil and team were absolutely fantastic. We had 36-panels installed on our cafe roof in Bishops Lydeard (a difficult old roof at that!) and the team worked tirelessly through wet and wind to get the panels installed in time before cafe opened again for customers. From start to finish, they were brilliant, professional and provided solid advice along the way. Really clear communication throughout. If you are looking for solar in Taunton/Somerset, this is your team! Thank you Phil!!

Very helpful and knowledgable. Tenacious when it came to dealing with the manufacturer and achieved the desired result. Good communications.

We have had the benefit of solar panels [and a battery] from Solargain since May - and this lovely summer has certainly been a great time to start our solar 'life'. Our electricity costs from the grid has been maybe a couple of £ all summer - and we have dropped electricity INTO the grid every day since installation. We know things will change going into the colder, greyer days - but we already have a healthy amount from our monthly direct debit 'saved' into our fuel account, so hope to come out of this winter not in arrears [for once] to our provider. Solargain continues to keep in touch and offer advice, so it's a win-win!

I have no hesitation in recommending SolarGain Ltd. After deciding to install a solar PV system, I approached a number of companies and found that SolarGain provided the best design and support service and also highly competitive pricing. I therefore asked them to undertake the work, which was extensive, including the installation of 24 solar panels, a 5 kW inverter and two 9.5 kWh batteries. I also combined this work with re-roofing the house and SolarGain worked seamlessly with the roofing contractor to ensure a smooth operation. It was a particularly satisfying experience working with Phil Collins their operations director, who provided excellent technical support and then management of the installation and commissioning processes. The installation has now been working for several weeks and is proving to be a great success by powering our home and also providing income from the export of excess electricity.

Wonderful company to deal with. Lovely people, especially after a previous experience, who looked after me really well.

Phil and his team were fantastic. The whole process from the initial consultation to the installation was effortless and professional. I would highly recommend Solargain to anyone thinking about solar panels.

This company have proven to be the most reliable reassuring and helpful I have had dealings with. From the initial contact no fee visit and assessment I felt assured. Everything that was explained and promised happened as it should. Furthermore I was given contact details of several past customers who had agreed to speak to me. Again their experience had been as positive as mine. The scaffolding arrived on time and was very carefully placed with minimal fuss, the roofers and electricians were super efficient, careful and helpful, they agreed to several adjustments to the installation at my request and with no fuss. Colin the technical manager came and commissioned the system and was very helpful in explaining how it was all going to work. In an industry which has been flooded with multiple firms it was something of the wild west looking for a good firm. I had quotes from 4 other companies and Solar Gain is definitely where you want to go. The Givenergy battery and inverter plus EV charger system is neat and efficient and as all one system it integrates very easily. Cannot rate these guys highly enough.

Having made enquiries of several potential suppliers over the weekend for solar panels plus battery, Phil contacted me and visited Monday morning. Personable, and not pushy like some later potential suppliers. By that evening I had a detailed proposal that covered all aspects, with a detailed breakdown of charges, so very transparent. In fact this was the only response we had that gave calculations for roof loading. Price was comparable to other potential suppliers. With the security of HIES deposit and payment, and Insurance Backed Guarantee we felt comfortable and confident dealing with Solar Gain. Our scaffolding access wasn't straightforward but this was dealt with to our satisfaction. Installation date was agreed and everything happened as promised. The next day was a short period of commissioning then we were up and running producing our own electricity. We've had a couple of minor snags that have been resolved quickly. Certainly very happy about the whole process and an easy and professional team to deal with.

I cannot fault SolarGain at all to be honest. Phil came to the house and provided me with the 3rd quote I had been given from various installers. He and I talked through some ideas as the house has 3 dormers and not the easiest to install on. We utilised as much space as possible and I received all the design detail in a well structured pack. As I was keen to get on with the install, Vanessa applied to the relevant authorities the same day as I paid my deposit and the installation went ahead shortly after we received approval. The team that installed the panels did it in the driving rain and we're still super nice, considerate and professional (not because I made them tea and coffee every 30 mins!) The next working day the system was commissioned and is now running well; the MCS certificate and other fundamental documents were sent over on the same day as the commissioning. Thankyou all for your help and I wish you great success in the future.

Good Experience from initial Site Survey from Solar Gain Ltd through to Installation. We paid initial 20% up front, (not like some that want all up front) they then sent a Qualified Engineer to properly survey our home before the Installation. On the agreed date a team arrived at 8am and carried out the Install, 1 Electrician and 2 Roof Engineers. 12 Roof panels were installed, a Battery pack and Inverter all before 1pm. We were issued a Web Site and we can see how much power we are generating from the roof panels, how much we are drawing from the Grid, and how much we are Exporting to the grid. Easy to use web site even for me a retired person! Just had a Statement from the Electricity Provider £9 usage for the last week. Totally Recommend Solar Gain.

Exceptional service from start to finish. A very professional and straight talking and honest Company who put the customer first. Phil and Vanessa kept us up to date at all stages and were very quick to respond if we had any questions. The installation team of Jon and Tim were equally professional and diligent whilst installing our solar system, keeping us informed at all stages. They are two very hard working and personable individuals who are credit to the Solar Gain team.

We spent a lot of time thinking about our solar panel installation with a battery and EV charger. It can be a daunting prospect for the non-expert. The SolarGain team were extremely helpful during the decision making process and came and explained it to us in language that even I could understand. The installation was rather more difficult than envisaged but the team dealt with that in a friendly and professional manner. We are very satisfied with the whole process and have no hesitation in recommending them to anyone setting off on the same path.

From the initial contact, quote and delivery, it has been a delight dealing with Phil and Vanessa and the team at SolarGain. Communication has been exceptional, as has the fitting of our 14 JA panels, GivEnergy Inverter and 9.5kWh battery. We would thoroughly recommend SolarGain to anyone taking the leap to Solar Energy.

Phil and the team at Solar Gain have been absolutely brilliant from start to finish. We had four quotes from various companies and we chose solar gain due to there zero pressure sales, technical knowledge, competitive price and thorough quotation. With the added reassurance of the government backed quality scheme and installation insurance cover it was another feel good factor. The tradesmen were top notch and done in 2.5 days and it’s been running perfectly since. Solar Gain pride themselves on their aftercare and service and rightly so. The team are always at the end of the phone to help at all times. Many Thanks SG, hope to reap the rewards this summer.

We had 17 Jinko 435w panels with Tigo Optimisers, Givenergy 5Kw Hybrid Inverter and a Givenergy 9.5kwh Battery installed in December 2023, and I can say that Phil and Vanessa covered all my questions and dealt with all the applications to enable this to happen, all with silky smooth efficiency. At the time of installation, Colin and Richard completed the installation, with all work carried out to a very high standard (I think the constant flow of coffee helped :) ) There was a little issue with the EPS system but this was quickly sorted along with a faulty optimiser. Our system is running 100%, and we are so pleased with the performance we have had during January, and we are so looking forward to the summer months, just to see what we will be producing when the sun is out :) If you are thinking about getting solar / battery installation, I would highly recommend SolarGain 100% Thanks again to the SolarGain team 👍

they were good very nice people would highly recommend

A painless journey from start to finish, fantastic service, clear and concise explaination of the whole process and Phil was always on hand to answer any questions. Highly recommended

Efficient, professional. Happy to recommend them

Outstanding service from survey to installation. Friendly helpful and very patient!! regular updates, super team and no pressure…5 star!!

Just had our solar panels installed by solar gain. We couldn't have wished for better service. we were kept up to date through out the process of applying to the grid for connection and the eventual installation. The panels were installed on the date agreed with no fuss or bother. The crew that came to install the panels and electrics were excellent and the installation was completed in one day. Phil and Vanessa have been very happy to answer any queries or worries we might have had, and gave us a brilliant after sales service. Highly recommend solar gain.

Highly recommended, great team and nothing too much of a problem. Great service.