Cornerstone (East Anglia) Limited

What can I say about Cornerstone apart from please choose another company for your project if you value your sanity and reputation. They give a very good presentation but, unfortunately that’s where the positives end. They were employed to replace the cladding on a nine-story building in Aldershot. Cornerstone promised a secure site, locked gated access for residents, professional contractors and care and consideration for the families living in the block during the invasive works. They did not fulfil any of these promises. Numerous residents ended up with huge holes inside their flats just from the scaffolding being secured to the side of the building. Sometimes it was impossible to get back into the building at all as work was being undertaken at both the front and back entrances simultaneously!!! The contractors were removing the existing cladding which contained polystyrene with no thought about trying to contain the mess. The wind was blowing the polystyrene everywhere to the point it was found streets away and on a local roundabout. As part of the project a lift was installed on the outside of the building to take the contractors and equipment to various levels. This lift would go up and down numerous times each hour on every day. The vibrations caused by the lift would cause the floor and walls to vibrate making large cracks appear in the internal walls of the flats. Once the cladding had been removed some flats were left open to the elements with no protection or insulation for months. Every single flat on the eighth floor subsequently suffered with water penetration and damp on a large scale. Our homes were left freezing throughout the winter months as they were impossible to heat. Cornerstone were not interested in any concerns the residents were raising and were very dismissive and condescending. Simple things like requesting the bike storage was not left open by the contractors was ignored on multiple occasions resulting in a resident having their bike wheels stolen. The way the project was handled by Cornerstone, and the complete lack of understanding or awareness of the needs of the residents created needless stress and delayed the project by months.

Very helpful man over the phone who offered good advice for our household problem.

They refused to insulate my mother's mobile home but they were OK doing the other 50+... apparently its the overhang but a family friend who owns a building company says its because they couldn't be asked to cut the tiles. Great job guys discrimating against a 70 year old because of who you know on the park... DISGUSTING! Dire.ct action coming at you soon

My parents had their mobile home insulated and despite worrying about having it done needn't of. Craig put their mind at rest and the works was carried out promptly and efficiently with minimal mess. Craig and Cameron were particularly helpful in answering any questions and going above and beyond . Thankyou and would definitely recommend this company.

My cladding was fitted by Cornerstone, and I am absolutely delighted with the outcome. Professionals, always had a smile, and even when they looked tired, they never let that smile fade. Any questions I needed answered, were given with that smile! we were very, very lucky to get a grant.and it will certainly make our Home warmer in the winter. Excellent work!

Cornerstone recently fitted External Wall Insulation to a large number of Mobile Homes near Dunstable, the work on my Mothers home was completed to a high standard, Darren in particular was very good when dealing with my Mother, she is now looking forward to her first Winter with some very good insulation.

Unable to get any response to a new business enquiry despite trying several times.

Customer services very poor, not interested in a new enquiry

Completely transformed and improved my Cottage with EWI and new render to garage plus fitted new soffits/fascias and gutters. Professional, polite and willing to go the extra mile.

Very reliable company excellent workmanship

I have recently used Cornerstone to install external wall insulation to a new build property and have been very impressed, with the ease of installation and the overall finish of the product. Its use has made construction much simpler and speedier. Would highly recommend.

I made 100% payments towards agreed quote. 1 months delayed then they refused to complete a job. I took a loan for that, refund was made but £60 complementary voucher from Marks&Spenser has never been sent. I lost money on loan interests. Avoid!