Ecotech Contracts Ltd

I’ve just had a genuinely brilliant customer service experience with Sharon at Ecotech Contracts Ltd after calling to arrange a quote. I’m originally from Liverpool and still have a pretty strong Scouse accent, so it was actually refreshing to speak to a Scottish lady who understood me perfectly without me having to repeat myself every five seconds! Sharon was incredibly polite, helpful and, just as importantly, had a great sense of humour. She made the whole conversation feel relaxed and easy rather than the usual formal, scripted customer-service call. She arranged all the necessary next steps for me and explained exactly what would happen from here in plain English, with no jargon or unnecessary sales talk. Sharon is a real credit to the company and exactly the sort of person you want as the first point of contact with a business. Based on my experience so far, I’d have absolutely no hesitation in recommending Ecotech Contracts Ltd. If we decide to go ahead, I’ll look forward to leaving another review once the work is completed. Excellent customer service from the outset. 👏

Despite my pointing out which part of my roof faced south, the panels were fitted on the north facing side. The meter has been installed about nine feet high behind a cupboard so I have no way to look to check how it may be affecting my normal meter.

Avoid at all costs. They are a disgrace

Over promised under deliver. Communication haphazard and not got reliable installation team

Turned up to quote exactly when they promised. Brilliant communication - far better than the other companies in the industry I’ve tried to deal with - and installed in 10 days at a competitive price. Would recommend