Wells Renewables Ltd
5.0(17)Frant • MCS • RECC




About
Wells Renewables Ltd is a renewables business based in Frant, covering Kent and Surrey. They take on both domestic and commercial work, and they give free quotes.
Reviews
5.0
Wells Renewables Ltd is described by several reviewers as professional, courteous and knowledgeable about heat pumps. Reviewers report servicing, maintenance and repairs to air source and ground source systems, including one repair where parts were replaced and the system was left working. According to one reviewer, Wells Renewables put right a badly installed air source heat pump and left it working well and reliably. A few reviewers mention that explanations were clear and that questions were answered. One reviewer said the house did not warm up as it should at first and Paul had to return a couple of times to make adjustments, but this was resolved efficiently.
Heat pump service. Ryan was, as always, courteous,efficient and informative. We never doubt that the job will be done well.
Excellent service friendly staff totally satisfied with my service Everything explained every question answered
I acquired a property with a badly-installed air-sourced heat pump that caused me a lot of trouble and expense. Eventually I hired Wells Renewables who sorted out all of the many problems, leaving me with a heating system that works well and reliably. I've found them very prompt and efficient, experts in their field, easy to deal with, and very fair pricing-wise.
Very professional, reliable and trustworthy team. The principal team member had expert knowledge of our air source heat pump system and was extremely helpful in explaining the issues we were experiencing. Highly recommended.
Wells Renewables installed a new NIBE ground source heat pump for us this past April 2024 (it's taken a while to write a review). This was to replace an old (2009) NIBE pump that had given up the ghost. The new installation used the existing ground loop and underfloor heating circuits but added devices to control the temperature of the various rooms (not fitted back in 2009 by the previous owners). The whole process took 2 - 3 weeks and Paul and Ryan worked hard, were very knowlegeable, were good at explaining things (we were new to heat pump technology when we bought the property in Sep 2022) and left the work area very tidy each evening! The photo shows the evicted old unit outside the utility room door and the new one waiting in the foreground. We had to call Paul back a couple of times at the end of the process to make some simple adjustments when the house wasn't warming up as it should, but it's a complex system and minor teething problems are to be expected. And it was all resolved efficiently. We are happy to recommend Wells Renewables for your green energy requirements.
Paul the engineer was persistent and indefatigable in solving the problem with my Worcester/Bosch Greensource air to water heating system Excellent work.
We used Wells Renewable for a complete underfloor heating system and air source heat pump as part of a major renovation project. Throughout they have been very accommodating, rescheduling work when our project was behind and working around our builders. They are clean, tidy and efficient workers, as well as extremely helpful. All members of the team we dealt with have been professional and courteous. I would not hesitate to recommend this company to anyone.
Wells Renewables performed a service on my air source heat pump & proactively identified an issue with my solar thermal system (not installed by them) that had never worked properly. They returned and fixed the issue promptly at a sensible cost. I found them to be expert, professional and efficient, providing a high standard of customer service. I recommend their services and would use them again.
Very quick to respond to a call-out. Regular maintenance very satisfactory.
Paul from Wells Renewable recently carried out some alterations to our existing Heat pump installation and serviced the units. Since then the system has improved greatly . Thanks Wells Renewable
I've recommended Wells to friends and neighbours already. They are professional, friendly and super helpful. I simply can't fault them. They also took care of all the warranty side of things and have good contacts within the heat pump industry. Thanks guys!
Really impressed with the service from the initial phone call to installation. Thanks to Paul & Ryan for making minimal mess & not interrupting our office during installation.
Paul from Wells Renewables recently serviced our Air Source Heating system. He was professional, knowledgable, efficient and very clean and tidy, and I would certainly recommend him and his company to anybody.
Great to work with Wells Renewables installing low energy systems to our new eco house. They went beyond the installation to advise on and facilitate grant funding.
I contacted various firms to diagnose and repair an issue with our Air Source Heat Pump that had stopped working whilst we had been away and was showing an error code - Wells Renewables were one of the few companies that responded and had availability to send an engineer promptly who unbeknownst to me had actually been to the property before we bought it and had serviced the system previously so was in a good position to know the setup. The required parts were ordered and replaced (2x fan motors and a circuit board) and the system is now operational again. He explained what he was doing throughout and tested the system afterwards. The back room team were also efficient and communicated well. The Heat Pump sector is still relatively small so there are not that many firms that will deal with this type of system (most just want to install and are seemingly not interested in repairs) so I was very pleased to discover Wells Renewables and would recommend !
I have used Wells Renewables for servicing and maintenance of my domestic heat pump system. The service they provide is prompt ,courteous and efficient. Nikki in the office always replies to calls and Paul and Carl are very knowledgeable.
Area
Areas covered
Kent, Surrey
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2022
- MCS OFT-500885
- RECC
- Free quotes
- Domestic work
- Commercial work
Also available in Frant
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