airsource 1 (Highland) Ltd

Airsource 1 were sub-contracted by the manufacturer to repair an Air Source Heat Pump unit which had multiple issues, most or all of which related back to failures and incompetency in the original installation. Everyone we spoke to or interacted with were professional, knowledgeable, friendly and extremely helpful. Everyone we spoke to in the office were professional and courteous, always returned calls or emails, and looked after the customer. the fitters when they turned up knew their job, they knew the equipment, they were tidy, turned up on time and fixed all of the problems with the system. After a complete nightmare and having spent 11 months without working heating or hot water, Airsource 1 fixed everything, couldn't recommend them highly enough

Highly recommend! Airsource 1 installed a new ASHP with underfloor heating and radiators upstairs and the service has all been amazing. We now have a very cosy house, work was very tidy and Shawn and John always went the extra mile to explain everything to us and make sure we got the best out of our heating system.

Had an issue with heat pump, contacted them and they responded quickly. Office very friendly and helpful. Engineers very helpful too.

My daughter contracted Airsource 1 to install a new heating system with an air-source heat-pump, new water tank and radiators. We were really impressed with the way the whole company looked after us; from early advice, then expert custom design for the accommodation, accommodating our specific requirements, the high quality of the workmanship, the skill and diligence of the installation staff and very efficient administration and hand-over. The house is very cozy, we’re very pleased with it. An excellent and professional job, I have no hesitation in recommending them to anyone thinking of doing the same, we’d definitely use them again if the situation arose. Andy R, Black Isle

Did a great job, heating all working again