EvoEnergy Limited
3.6(34)Broxtowe • RECC




About
EvoEnergy Limited is a renewables business based in Broxtowe. They install solar panels for homes and commercial properties. Customers say their teams are professional and friendly, that installations are tidy, that communication during projects is clear and that after-sales support is good.
Services
Reviews
3.6
EvoEnergy Limited receives praise for solar panel installations, with several reviewers describing professional, friendly teams and tidy work. One customer reported that a commercial charging infrastructure project ran smoothly, including planning and contractor management, and another business praised the company's advisory support, drawings and installation delivery. A solar and battery install was reported as completed on schedule, and a workplace PV system was said to work well with good communication throughout. Other reviewers said problems after installation were dealt with, including an old system fault that was attended to. However, one customer said EvoEnergy failed to provide an MCS certificate for a 2010 installation and received only automated replies to three emails, while another said a fault reported after a 2011 installation went unanswered, and a third said a phone call and email about a fault seven years after installation were not answered. One reviewer was unhappy at being quoted for an inverter and premium-rate calls, and others described the company as rude or hard to deal with.
Excellent Service from EvoEnergy I am very pleased with the Solar panel installation by EvoEnergy. The team did an excellent job from start to finish-professional,efficient and tidy. They were helpful,friendly and made the whole process easy. I am very happy with the quality of the service provided and would highly recommend EvoEnergy to anyone considering solar panels. Great job 🌟🌟🌟🌟🌟 Faiz Bannourah Solihull West Midlands
I selected Evo to install my 320 kWh high voltage Electric HGV charging infrastructure and what an amazing job they did from the initial project planning, through to install. After a very difficult experience with another supplier that seemed to take an age to get to a contract stage, Evo made it a breeze for me, taking care of the DNO notifications, contractor management and planning. They even provided me with a full O&M manual complete with all drawings. Will use them next time.
Working with TEDOM Power, we regularly use EVO for advisory support, outline drawings, detailed design, and installation delivery. At every stage they have been excellent to work with – professional, responsive, and consistently high quality.
Excellent service and installation by EvoEnergy! The team were very professional and made the entire process go smoothly. The solar and battery install was completed on schedule and I’m very satisfied with the results and the savings. Thanks again!
EvoEnergy delivered another Solar PV project for DPD at the new Docklands site. Their team worked efficiently around our operational needs and provided a fantastic rooftop and carport solar solution that aligns with our sustainability goals. "It's great to work with a partner who truly understands and supports our long-term sustainability ambitions."
EvoEnergy installed solar panels at my property in 2010. I am now selling my property and need an MCS certificate to verify that the installation is structurally sound. It was EvoEnergy's responsibility to send this certificate within ten days of the installation being completed - they did not. I have emailed the company three times to request assistance and have only received computer generated responses saying they will contact me within two days - they have not. It is clear that they do not care about their previous clients and are not interested in providing any sort of customer service - even to address their own failings. What a grubby company this has become.
We have used EvoEnergy for a few solar projects now and every time the communication has been excellent throughout. Post project we have been kept in touch with how our panels are generating, any problems that have come up have been communicated and dealt with effectively from the Evo team
I moved in to my new property in July, since then my partner and I have been constantly chasing our bill now nearly in March we are still no further on. I have called in again today to be told that they have no idea why we have not been switched over yet. So I was placed on hold to be put through to the correct department to sort it all out for me. I am over 3 hours on the phone now and have been constantly put through to the wrong department. I have been told that they are aware so putting me back on hold and that someone is waiting for me. Still nothing. This company is terrible, if i could give no starts i would. All i want to do is sort my bill out. I want to pay my bill, how hard can this be.
EvoEnergy have just installed a PV system at my place of work in Dartford. From the initial phase of us enquiring to the completed install it has been smooth sailing. The installing team where polite, tidy and didn't interrupt the business in any way. Lots of communication about the phases of the isntal, both before and while they where going on. PV system is working fantastic
Great solar PV install and support post installation.
After going out to tender for our business solar power project we gave the business to Evo Energy. It did seem to take longer than it should have to finalise and sometimes communication was not the best. However the installation team were excellent and we are now benefitting from the 570 solar panels on our business property. While there were some minor issues which took a while to resolve we were compensated for this and are pleased with the end result. As this only went live in September 2023, it will be a little while before we receive enough data to confirm the savings we were told would be achievable, but the on line portal showing us our daily electric generation is looking positive.
Excellent market leader and a pleasure to work with, I can see why they command so much respect in the UK solar industry. Although it is unfortunate they share such a similar name to OvoEnergy which attracts some unrelated negative reviews on here!
Evoenergy fitted our solar panels 13 years ago - we were really pleased with the installation and service and I gave them a really good review at the time. Recently the panels kept tripping our electrical circuit in the house. I rang evoenergy and was told they only deal with commercial businesses now. (I was told at the time the actual panels were guaranteed for 25 years) However, they put me through to someone who said they would check what the problem might be. They thought it was probably the inverter. They were going to charge me £315 for someone to come out and look and £687 for a new inverter. If not needed, they would charge a £100 restocking fee. I was horrified when I received my phone bill that Evoenergy have a premium rate for phone calls. We got someone locally to fit the new inverter. Our feed in amount has doubled since the new inverter has been put on. So disappointed with Evoenergy - a company I was so impressed with 13 years ago.
Great company to work with and did a fantastic job on our solar installation- thank you!
Best investment I ever made. Evo Energy very professional.
Disgusting for a company to have a premium rate phone number and not have anybody to deal with things like return calls or emails. (Yes this concerns solar stuff and the Nottingham company not the like-sounding owner of British Gas.)
worst company I've ever dealt with
Installed 10yrs ago a problem after 7yrs immediately dealt with, offered me full cover and annual check once gaurantee up. Excellent company.
What ever one may say or think the fact is they help by using that gift in life the sun which without non of us would be here. I was a lot younger when we had ours, it has saved us a lot of by redusing energy bills. plus put a lot back in the bank account. My back ground was electrical, so observed the workmanship. FIRST CLASS.
Terrible company, misleading and rude staff, wouldn’t recommend at all.
They have done 3 domestic installations for me over the past 12 years. All have been completed efficiently and without any problems and after sales service has also been excellent. I shall shortly be asking them to quote for a 4th property
Of course, these so called "green energy" companies never tell you that these solar panels will need replacing in a few years, excess energy isn't being stored effectively, and a lot of these technologies use vast amounts of fossil fuel requirements to get the materials to build the tech in the first place. Watch the new documentary "Planet of the Humans" to get a proper eye-opener on the real situation.
Like another, a system installed 7 years ago has developed a fault and EvoEnergy have failed to respond to email and a phone call
This company installed a solar PV system for me in 2011 and it has recently developed a fault. I contacted them on their email support line and on the assistance request form on their webpage to explain the situation and request technical assistance. I was prepared to pay for this as the system is outside the warranty period. They didn’t get back to me or even bother to acknowledge my request for help. I am very disappointed and could not recommend this company. I have gone elsewhere for support and found a company that replies to emails!
Rude people, horrible company.
Don't make a mistake and call this company by accident instead of another which happens to have a similar name..... they turn out to be extremely rude.
Area
Opening times
- Monday9:00 AM – 5:00 PM
- Tuesday9:00 AM – 5:00 PM
- Wednesday9:00 AM – 5:00 PM
- Thursday9:00 AM – 5:00 PM
- Friday9:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2007
- MCS NIC-2071
- RECC
- Domestic work
- Commercial work
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