Bell Plumbing Supplies Ltd
4.7(26)Birmingham • RECC • MCS
Reviews
4.7
Reviewers often describe staff at Bell Plumbing Supplies Ltd as friendly and helpful, including when looking for parts, though one reviewer reported poor, indifferent service and another was given the wrong-sized part after staff put one aside. Several reviewers say they found the part or product they needed, and some mention a decent price. One reviewer said a staff member reminded them of parts they had missed. A few reviewers raised mistakes or a lack of helpfulness, including the wrong part being kept and a counter experience that one reviewer called apathetic, and another reviewer said they could not find what they needed.
Super helpfull staff
Friendly and helpful when trying to find a toilet flush part. With their help I got the part I needed at a decent price and got the job done.
I don't know if it was the heat or just Gen Z malaise from the seeping torpor of modern day living but I didn't receive the friendly service many of the reviewers here did. What I did receive was apathy you could've sedated a bull elephant with. They didn't have the part I was after, and that's fine, it was a long shot, but what really pissed me off was their total indifference to my needs as a customer. A simple, 'Hello' or 'How can I help you' goes a long way, and I appreciate you won't have everything in stock but a simple, 'Sorry, that's not the sort of supplies we sell,' or 'You could try so and so's,' would have made me think, shame they didn't have what I need but it seems like a decent place and if I do fancy spending £120 on a complete shower when all I need is a new lever casing, this will be where I come. The two young men behind the counter seemed so detached from reality that I almost poked one of them to check he was still conscious.
I used bell plumbing yesterday as I normally use edwards a trusted well respected supplier in the industry I was served by a man called Spencer What a guy well mannered great service always smiling and a fellow villan knew his stuff and even reminded me of parts I missed off will definitely be using them again
5 star customer service & help to find the part I needed. Will definitely use again and recommend. Definitely the place to go.
Absolutely outstanding service. ALL staff are a credit to Bell Plumbing. Nothing is to much trouble, always above and beyond. I've used Bell Plumbing for years and will continue to do so. Highly recommend to all.
Went to get a part for my tap, the guys were so helpful, polite and genuinely gave assistance. I highly recommend this company and will recommend to friends and family. Thanknyou
Sangat bagus jujurr dan nyamannnnn
Needed a 1.75 inch plug and washer for an unvented hot water cylinder. Spoke to Jamie on Monday and he said that he had one. I asked him to keep it for me as I needed it for a job on Wednesday. Went over today to collect it and it was a 2.25 inch plug. I suggest the staff get trained up and learn how to use a tape measure. Let down a very good customer of mine because of this silly mistake and lost over an hour of my day. Ordered from elsewhere now and will have to fit the job in at the weekend. Not happy!! 🤦🏻♂️😡😡😡😡
Very friendly, helpful & knowledgeable staff. Superb customer service & highly recommended.
I was recommended by a fitter to purchase from here. Purchased quadrant and shower base of good quality and at a very good cost The staff are friendly and helpful
Used this place forever & they are always honest, if they don't have it it's no problem to get it & they are unbeatable on price everytime. If you want cheap or top end you can get it here. With the amount of branches around now (8 I think) you are never too far (Midlands) & if planned, delivery is not an issue as they have ample amount of drivers. Even since the COVID19 pandemic started in March 2020 they have been able to support the one man bands up to the larger companies safely...... Thanx guys 👍🏼🤙🏽 Very helpful guys on the front counter who love the banter 🤞🏽😎✌🏼😎
Always a pleasure and good staff , good deals and reasonable prices
Quick experienced excellent solution given to me, an amateur plumber.Polite, ready to help personel patience to hear your situation. My black bath tap is now ready to be fitted. All I needed is here. My respects
For all your plumbing needs
Very helpful and polite
Couldn't find what I need there, but polite and helpful.
For an amateur plumber these people are really friendly, helpful and have a great sense of humour.
Really friendly and helpful alwalys willing to help.
Area
Opening times
- Monday7:00 AM – 5:00 PM
- Tuesday7:00 AM – 5:00 PM
- Wednesday7:00 AM – 5:00 PM
- Thursday7:00 AM – 5:00 PM
- Friday7:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2006
- MCS NAP-67551
- RECC
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