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Low Water Pressure Upstairs

Weak flow on the upper floor with normal flow below is a height problem: the water has less push to climb, or the supply is only just enough.
Blake Folgado, Co-founder, TradehandPublished
How urgent
Low risk
Who fixes it
A plumber

What's happening?

Pressure drops with height, and a supply that only just copes shows it first on the top floor. In a gravity-fed house the cold tank in the loft feeds the upper floor with only the height of water above the tap, so it is naturally weak upstairs and in the shower. In a mains-fed house the first floor still gets less than the ground floor when the supply is marginal, a stop tap is part-closed, or the pipes are narrow. WaterSafe notes that water companies must supply a pressure that lets water reach the top storey of most homes, measured at your boundary. The whole-house version of this fault is on the low water pressure page.

What usually causes it?

  • A gravity-fed system where the tank sits too low above the upstairs taps
  • A stop tap or isolating valve only part-open
  • Narrow or partly blocked supply pipework, including old lead or galvanised pipe
  • A supply that is marginal at peak times, so the top floor loses out first
  • A tank outlet or strainer partly blocked
  • A leak on the supply, which drops pressure before it shows anywhere else
  • A pressure-reducing valve set low or failing

Is it dangerous?

No. A sudden drop that comes with the sound of running water, damp or a rising meter reading should be checked as a possible leak. Do not fit a booster pump straight onto the mains yourself: the Water Fittings Regulations say a fitting must not harm the pressure of a main, and a pump can starve neighbours.

Can I fix it myself?

Check the stop tap is fully open and back a quarter turn. Compare the kitchen tap with the top-floor tap, and ask whether neighbours are affected. WaterSafe gives a guide: the first tap in the home should fill a 4.5 litre bucket in 30 seconds with everything else off. If the kitchen tap is fine and the top floor weak, the pipework or the tank height is the cause. Descale shower heads and aerators. If you have a loft tank, check it is full and its outlet is clear. Do not add a pump without advice on the type of system you have.

When should you call a plumber?

Call a plumber when the ground-floor flow is good but the top floor is weak, when the tank is gravity-fed, when a pump or accumulator may be needed, when the pressure has dropped suddenly, or when the supply pipe looks old or narrow. Ask your water company if neighbours are affected too.

What will the plumber actually do?

  • Test pressure and flow at the stop tap and at the top-floor outlet to separate supply from internal causes
  • Check the stop tap, any pressure-reducing valve and the tank outlet
  • Find and repair a hidden leak if the readings suggest one
  • Replace undersized or blocked pipework on the upper run
  • Size and fit a pump, a break tank or an accumulator suited to the system, within the Water Fittings Regulations

Who fixes this

  • Low water pressure fix
  • Cold water tank replacement

What it usually costs

Questions people ask

Why is my water pressure low upstairs but fine downstairs?

Height. A gravity-fed tank gives little pressure to the top floor, and a marginal mains supply shows first at the highest tap. A part-closed valve or narrow pipework makes it worse.

What pressure should a water company supply?

WaterSafe says suppliers must provide a pressure that lets water reach the top storey of most homes, measured at your boundary, and aim for about 1.0 bar, with a guaranteed minimum of 0.7 bar static at the boundary.

Will a shower pump fix low pressure upstairs?

On a tank-fed system, a pump on the shower supply can. On a mains system, a pump drawing from the mains has rules. Get a plumber to size it, because the wrong pump makes things worse.

How do I test my water pressure?

Fit a pressure gauge to an outside tap with everything else off, or time how long the kitchen tap takes to fill a 4.5 litre bucket. WaterSafe gives the bucket test.

Sources & References

  1. WaterSafe: what is the minimum water pressure a supplier must supply
  2. WaterSafe: why is my water pressure low
  3. The Water Supply (Water Fittings) Regulations 1999, Schedule 2 (paragraph 6, effect on a main)

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