Plumbcall Plumbing and Heating Limited
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4.5(121)Yaxley • OFTEC




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Oil boiler installation
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Burst pipe emergency
Reviews
4.5
Plumbcall Plumbing and Heating Limited gets regular praise for quick call-outs, tidy work and friendly, helpful engineers and office staff. Several customers describe fast same-day fixes for leaks, boiler faults and lost hot water, and some mention clear explanations of the work and good communication by phone. Boiler installations and bathroom jobs are also reported as well done, with careful protection of floors and carpets. However, some customers say they were charged far more than expected, including call-out fees and bills that rose sharply after a quote, and one reports an incorrect boiler diagnosis. A few describe unprofessional behaviour, including a missed appointment and an unwanted visit to the house over a bill.
I had to chase them to visit and diagnose the boiler issue. When they eventually diagnosed the issue I asked for a quote to get it fixed but didn’t hear back. Didn’t see the point chasing further at that point. Very strange way to operate as didnt seem to want the work. I don’t feel like I got value for money for what I paid
Just looked at the boiler and said what it was, wasn’t even here 5 mins and charged me £94.80 for the call out whilst he was having personal calls the whole time! Another rip off plumber! Again like someone else said about being local thought they wouldn’t do that!
Very quick to get job done. Helpful with information about jobs doing in the future. Would recommend to friends and family.
Avoid this place like the plague. They will overcharge you massively for the simplest of jobs. Better off using an independent sole trader or literally anyone else. DO NOT USE.
We were having trouble with our boiler Ashley came out and examined it telling me how much it would cost to repair it and the price for a new one having decided on the new one we contacted Karen to inform them one week later Zac came and fitted it.I cannot fault there service from contacting Karen to Ashley coming out to Zac doing a fantastic and professional job fitting it. A big thank you to all at plumb call.
Fixed a leaked in the ensuite, polite, knowledgeable and efficient. Would definitely recommend if you need a plumber.
Brilliant from Ashley! Highly recommended
Very happy with two new basin taps, the old ones were too old, these are nice and shiny. And is great to have a working cistern again instead of having to flush with a bucket.
Thanks for a good job well done & in timely fashion. Engineer was excellent keeping me informed on his progress. What I really like about Plumb-Call is the fact that you are contactable by phone to speak to a real person & not have to make arrangements 'On Line'. I will happily recommend Plumb-Call to friends & family.
Massively overcharged when utilised through a letting agent. Work not to a good standard and took offense when challenged. Neither I nor the letting agent will use again
A+++ perfect
Excellent customer service highly recommended
Contacted PlumbCall on Saturday morning after losing hot water. Sent photos of the setup and broken valve via WhatsApp, and Ashley quickly sourced a replacement and came straight out to fit it. Very tidy, efficient service and we had hot water back the same day. Will use again. Highly recommend!
Very pleased with the boiler service at my property today. The engineer who visited was fantastic—very professional, polite, and did a brilliant job! Highly recommend your service. 👍
Cant fault this company good prices and honest they explained everystep of what they are doing how our system worked explained the fault an fixed it with a break down of all cost before work was carried out wasnt pressured into anything. had bill come out top guy he took the extra time and care to make sure everything was right defo using again
Ashley polite courteous reassured me that everything was safe to use.
Mark came over to give us a quote on having existing boiler removed and a new combi boiler installed and moved from Utility room to the garage. He is very nice and knowledgeable. We accepted the quote and work began on 9th and ended yesterday. A young man called Zach/Zack did the most amazing job. His work is 1st Class. Zach/Zack was nice,kind,respectful and extremely hard working. Fantastic work ethic. He kept us informed all the time. We HIGHLY RECOMMEND Plumbcall !!!
Speedy efficient and friendly service highly recommend
Our boiler broke over the weekend and started to leak water. We contacted Plumbcall on Monday morning and Ashley came to our house within an hour, talked through the issue, and fixed our boiler the same day. Ashley was really friendly, professional, knowledgable, and explained things really clearly; we were very impressed and also very grateful for fixing the issue so quickly! I would highly recommend this company and we will definitely use them going forwards. They were open and honest about pricing, and very reasonable. Thank you so much to Ashley, the lovely lady we spoke to on Monday morning (Karen I believe) and the team for making sure parts were delivered quickly.
Recently after my old hot water gas fired boiler finally went 'pop', I contacted Plumbcall to help as my partner had used them some years ago. They came quickly to inspect the arrangement and quoted the next day. As I wasn't really in a position to shop around, I can't comment on whether their price was 'competitive'...but I was happy with it. The work carried out was very good, and everyone involved in the job was very respectful to the property, cleaning up afterwards, wearing boot covers to protect carpets etc. Very happy that our hot water system is now 21st century!! Would recommend give them a go!
Exllent service and very quick to respond
Needed our shower unit replaced as Pumb-Call was our go to people for plumbing jobs they got the call. The company is expensive (what isn’t these days) but they are very efficient, knowledgeable, reliable and tidy so it does take the stress away and you can be confident they will do a good job. So next job boiler service, doh! 😎
Service was fast and efficient. Solved the problem quickly. I will also be using this company to complete the servicing of my boiler on a yearly basis.
Came out sorted problem, very quickly, excellent, thanks
This company had someone come to my house after a dispute with an unreasonable bill. Very unprofessional, as this should have been dealt with over email. Especially as a I was home alone and I am 4 months pregnant, was a bit of a shock someone coming to the door to demand to see my husband about the issue with the bill. I said he was on his way home and the guy said he would come back later rather than wait as it could look intimidating. No, what is intimidating is him coming to the door in the first place! We thought we'd use this company as they are local, and the you guy that came out to fix the issue initially was pleasant. But they did not quote us for the work and the guy carrying out the repair had no idea on cost. So to get a bill of £300 for half an hour's work because it was out of hours (5:30pm) and in and "out-of-area location" (round the corner from them) was ridiculous. Especially as the area is so out-of-area for them they decided to come to the house again after 5:30pm!
Very thankful to Ashley from Plumb Call, for fixing a leak from a burst central heating pipe. This was an emergency that was dealt with swiftly and professionally. Ashley took the edge off a stressful day, and I would highly recommend his services.
Very knowledgeable operator
Such a great start in my new property, being able to get all my minor work turned around quickly. The team are great and took the time to walk me through and explain everything that is going on (as well as running me through some basics around the place).
Was here on the hour done in 10 mins ..perfect job
Very fast and efficient service thank you.
2nd time used this company and very professional and prompt, would recommend to anyone who needs a competent plumber engineer.
Great fast and friendly service at a reasonable price, very happy. I thoroughly recommend Plumb-Call. Thank you
Prompt response and quickly sorted an awkward pipework job and tap replacement. Would recommend and use again if needed.
I contacted Plumbcall in January regarding my boiler, Ashley was prompt in coming out to have a look. New boiler was supplied & fitted by Zak within a couple of days! Zak was very pleasant & left my kitchen clean & tidy. I’ve had several other jobs done since then, & I’m very happy with the service they provide! I will not hesitate to contact them again or pass their details over to friends!
Ashley was absolutely fantastic. Within 2 hours on a Sunday on a bank holiday weekend he was able to get out to us, diagnose the problem, then go out of his way to purchase and supply a new shower and install it so that we are not without washing facilities. A fantastic service that I will be using whenever I need any more plumbing/ gas jobs done in future. Highly recommend 10/10.
Amazing work and very quick and very kind and quick,
No problems at all, completed job well at the estimated price and left everything clean and tidy.
Quick professional service and they turn up on time happy with service regards mark
Great service and good value, came out to dismantle and take away an old water tank in our loft this morning, thanks very much
Came quickly and got me sorted for just £79+ friendly and professional
They came and fitted new boiler and radiators I am really pleased with their work it was a grand job so thank you guys
Quick and effective service no issues at all
Always good and reliable
Just a note to say thank you and to your workers for helping sort my boiler and the problems and for the certificate. It's sometimes very hard to sort things from New Zealand but you and the company certainly made it easier for me All the best and thanks again Darren
Booked a boiler service, fair price and friendly staff.
Found the service was very quick time was a factor for me.very helpful as well
Daniel has done an excellent fitting my new shower. Job was done efficiently and quickly. Friendly chap also🙂
Quick response had to get my boiler changed out quickly as on a deadline very helpful, friendly and got me sorted out with a newBoiler
I recently used Plumb Call to service my boiler at one of my offices in Stamford. The service I received from them throughout was OUTSTANDING They responded within minutes of my web site enquiry....I am still waiting for some other Stamford based plumbers to respond !!!!!! Karen in particular was just superb,....great communication, extremely helpful and always very polite and friendly The engineer, Daniel, was also very personable and was bang on time and a pleasure to deal with I cannot recommend this business enough....just excellent !!!!
Excellent service and reasonable price for our boiler service.
The plumber arrived at the property within an hour of my call. Would recommend this company above any other in Peterborough.
I phoned this company today to see if they could come out & isolate a shower, they wanted to charge £190 just to come out. I appreciate it is a Sunday but this is excessive. I managed to find a company that came out for £90 which is much more realistic. Personally I would not use this company due to the excessive callout charge
Amazing service.. contacted late last night , called before 8 am the next day and straight out to fix my shower .. very efficient and I highly recommend
I would just like to say a massive. Thank you to all that work for plum call. Rel. Iable company. I would recommend this company to all my friends. As they are there to guide you in every direction of plumbing work. I'm without a doubt. I will continue in 2025 to use this company. Wishing all a plum call a happy Christmas coming up. All the best Olive lettings property management limited.
Excellent service. Rang mid morning about a leak Anglian Water said I had, but I didn’t know where. Ashley came within a couple of hours, located it, went and bought a new pipe for the dishwasher….sorted within the hour. Friendly and efficient
Excellent service, great Company.
Phoned Sunday morning, after initial inspection, problem identified. Fixed by 5pm Monday. Excellent service!
BUYER BEWARE!! Ripped off at every opportunity. I called for a quote and informed the nice lady on the phone that I had moved into a property that had no heating or hot water and I was looking to have my new boiler commissioned once the energy company had installed a new meter. I know plumbers don’t like picking up on others work so I made it explicitly clear what I needed doing (a new boiler commissioned that had been installed by another plumber who was now retired, and a connection to the new meter). The quote seemed reasonable (£120) and in-line with others I had received. However, I went with plumb call as they could fit me in a bit sooner and being November I needed it sorted ASAP. On the day the engineered turned up, the price more than tripled to (£372). That was more than it had cost to have the boiler installed and plumbed in! When I questioned why, the main boss was very patronising and spoke over me in a condescending tone whilst trying to justify the huge increase by spelling out the obvious of what needed doing (a new boiler commission and a connection to a new meter). Knowing full well I'd have to wait another couple of weeks in the cold before someone else could fit me in, he gave me less than 5 minutes to pay it upfront before he withdrew the engineer. In total they spent less than 3 man hours on the job. To add further insult to injury, a few weeks later when I was trying to fit a nest thermostat, I had a quick question for the engineer who commissioned the boiler. Unfortunately, I got through to the same patronising boss. He refused to let me speak to the engineer unless I paid them more money! Every corgi registered plumber I have mentioned this to since has been shocked at the price and the audacity of this firm. My reply to your response: This review might be a year on but I certainly made it very clear to you at the time that I was not happy with the under hand way in which plumb call exploited my situation. If you chose not to record this then I question just how valuable customer feedback is to you. Believe me, I always intended to review but I didn’t want to jeopardise being able to get you back in the event of there being any issues. I think people are often too quick to review and I prefer to allow time before reviewing, as the after sales service is where the best companies show their worth. However, after the aforementioned phone call I made with a question, in which I was refused a 2 minute conversation with the engineer (unless agreeing to be invoiced for it) my faith in you honouring your claimed “adopted responsibility” quickly diminished to zero. There were no issues left behind by the previous plumber for you to rectify. The only additional work done was a short piece of pipe to a radiator which I was told was "not quite straight", you put a joint in it which made it even worse and unsightly. Having already had the price increase exponentially, I had hoped this 2 minute job and 50p coupler would be included but no, another £50 applied to the invoice. I fail to see the transparency. Thanks for your continued patronisation, but there was no confusion between me and the lady I corresponded with on the phone and via email. The only confusion would have been between her and the boss who has since demonstrated his arrogance and refusal to listen.
Having decided to replace an ageing gas boiler and getting quotes, the ancient thing decided to expire in advance of being replaced. Not only had Plumb-Call provided a competitive quote, Mark also provided very good advice on what would be the best system for replacement rather than overselling what I didn't need. Fitting of new boiler was therefore very speedy, installed without problems and the tidy up afterwards was great. Great friendly service from the office too.
We had a leaking water tank and the service I received was excellent. They quoted for a new tank, which was very competitive. They corresponded efficiently and we made an appointment to get the work done. The young man who arrived on time (sadly can't remember his name) was polite and explained what would be happening and checked that it was convenient to turn the water off. He lay down sheets to protect the carpet and even had plastic shoe covers. The whole experience was excellent and I would recommend this company 100% Thankyou Plumb Call
Good quick response, came out next morning when I called at 7pm, had my boiler fixed within an hour. I’ll definitely be using them again
Fabulous!, called..came out..ordered parts..and fitted all within a week (wasn’t a rush job) Zak came out, fitted new loft water tank, pipes and disposed of old tank and fittings, and all at a very reasonable price..would highly recommend and use again…Zak is lovely, pleasant and is an asset to Plumbcall.
Had great work done by Plumb-Call team.Really happy for your work lads.keep that spirits up.
Absolutely delighted with the incredible service received. Central heating broke down when outside were just a few degrees and my son had been discharged after surgery, worst possible time. Called after 5pm on Friday and a lovely lady (Leanne if I remember correctly) went above and beyond to sort us out. The engineer was in our area fortunately so from the moment of the call until the engineer was at our house it was probably 30 minutes, must be some sort of record. Daniel was very friendly, knowledgeable and respectful for our home. Fixed the issue within minutes and we got heating and warm water on the taps again. Can’t praise them enough and I’ll recommend them to all of our friends and family. Thank you very much! Alex
We called Plumb-call, along with two other heating/plumbing companies for quotes on a job we wanted doing. Mark told us that in August, there was a special offer of £200 off a new boiler if we chose them. When our quote arrived, this was not mentioned. A few days later, once August arrived, we received a phone call to tell us it was now August, and we could now get the £200 off of the boiler. We told him that we would get back to him should we choose Plumb-call. Mark had mentioned to us when visiting that he was doing a job up the road from us, and that we should go and have a look at the good work they are doing. I'm not sure about anyone else, but it certainly isn't the sort of thing we'd be doing, going to someones house to look what the workmen are doing! After another few days, we had a weekend away. Whilst away, our doorbell camera found that Mark had now been to visit our house, which we felt a little uneasy about. There was no reason for him to visit our house. The following day of our weekend away, he called us again, this time to tell us there had been an error when the quote was done as it hadn't said we could get this £200 off our new boiler, but to remind us that we could still get this money off. We told him again that should we choose Plumb-call, we would contact them. He was asked what he had visited our house for, to which we were told about the work they had done up the road from us and he wanted us to see it, and seemed to try and defend himself. Maybe it is because we are slightly private people, but it was felt that Mark seemed to be trying to look through small gaps in doors in an otherwise empty house. We tried to put this off as nothing. Overall, once the quotes had come, Plumb-call were the most expensive of all of them. We called Plumb-call for a free quote, and we feel we were phoned regularly, had a visit to our house which was not needed, and feel that the only reason the phone calls stopped is because we blocked their phone number. I had seen that Plumb-call seemed to be quite advert heavy online. Maybe this is why.
Great service and excellent work thank you
Very quick response for my emergency and leak fixed cheers
Although first date for service had to be cancelled due to emergency case. I had only to wait three days due to weekend for job to be done. Quick and efficient. Thank you. Henry Shaw.
Raised an emergency call out through Checkatrade, Ashley from Plumbcall rang me within 10 minutes and arrived within the hour. Fixed the issue of me drilling through a pipe very quickly. Great service and would absolutely recommend. Many thanks!
Daniel, on time, fantastic service. And we have booked the service for next year. Once again thank you.
Really recommend 👍🏻
Worked very quickly and tidied up after themselves. Would definitely use again.
Had a boiler serviced. Engineer was polite, efficient and knowledgeable. Will be using next year.
A professional company, with exceptionally high standards. Plumb Call fitted a new bathroom suit and cloak room suit promptly and efficiently. They take great care to respect your home and carpets with floor coverings and leave the job outstandingly clean! Can’t thank the company enough for providing an excellent plumber and service. Highly recommend and will definitely use again
This is the third time I have used them, the first a service secondly our desire for towel rails and this latest for a repair. The staff in the office and on site techs are polite, efficient and get the job done.
I feel I need to complain about how your plumber attended my request for a boiler repair. He did not spend much time here, condemned my boiler due to the flue readings, took out the fuse and wanted me to sign up for a new Worcester boiler. The cost was more than £3000 which I didn’t have. He did not even attempt to repair the boiler, and said I need to replace it. I decided to get a 2nd opinion after paying your fee of more than £90 for doing absolutely nothing. I asked Baxi to have a look. Within the same week Baxi came and fitted 3 new parts for a 12 month plan costing £434. And I can still call Baxi out within 12 months for free if anything else goes wrong. If I do not get some compensation back from you I will be posting a rubbish review for your services which are appalling. And reporting you to trading standards. Kind regards
Really polite and professional guy.
Very Professional Company - Highly Recommended Just had a new Worcester 8000 combi gas boiler installed by PlumbCall. The installation went like a dream and we are very happy with our installation (its already reducing our gas usage according to the smart meter). A special shout out to the two great engineers Zak and Robin who were a real joy to have in the house for a couple of days. They are a couple of very courteous young men who respect your home and do a very good job and so easy to talk with. Special thanks to Ashley for all his help and advice and quick responses to any questions that I had. Last but not least is the admin team of Karen and Kaz who were both so professional and efficient with my phone calls and paperwork. I would fully recommend PlumbCall without hesitation.
An Excellent company! The gas engineer carried out his work on our boiler in a very professional and competent manner. We are more than happy with the service and will certainly be using this company again in the future. Thank you 🙂
Horrible service.... Arrange survey appointment for new boiler installation, agreed to meet next day 8.00am. Had to start work latter because of this survey. Instead engineer come to do survey he call me very last minute, and told me what he had some other things to do, and can't come right now...
They are the only company I call upon now for all my plumbing and heating needs. I trust them as they are not out to rip you off and they always do a good job.
I have recently used this company for a combi boiler service and repair and the installation of a new bathroom suite. All jobs were dealt with politly and efficiently, from office staff to plumbers. I would happily reccommend this company.
Firstly, a huge thank you to Plumbcall, had a new tank fitted in, new radiators, Hive system installed, two showers, vanity unit, dramatic taps and if that was not enough, a beautiful free standing bath! Rimi, was an absolute delight, he was extremely thoughtful and genuinely cared. A (you know who I mean), he understands the art of negotiating with challenging customers, however, he definitely goes the extra mile - hence why he isn't cheap! All jokes aside, when many other businesses never got back to me, intimidated by the big job, PlumbCall wasn't! They know the industry, aren't afraid to challenge their customer so they don't waste money. Great example, Ash told me not to be cheap and buy the Hive system with radiator thermostat valves it will save me money in the long run which it did, my gas bill went from £300 pcm, to now £45 - although summer is ending! Just want to say a huge thank you for all your help, now to start saving again so Ash can install me some underfloor heating ;)
We had our boiler changed from back boiler to a combi and also changed the radiators in every room. Remy did an amazing job and was extremely tidy and conscientious. He explained daily what work was going to be completed and happy to answer any questions. Would recommend his work in a heartbeat.
Had a problem with a noisy Boiler. They sent someone out and diagnosed the fault. The next working day a man came out exactly at the time arranged and fitted a new exhaust fan. The service was good however I thought it a tad expensive but that will not prevent me from using them again when the need arises. Thanks,
I walked in from work to a burst pipe and within minutes Ashley was out to my home to fix the necessary within minutes. Super grateful and fantastic service all round. Thanks again Ash.
Excellent service today - had new vertical radiators installed and old ones taken out. Super happy with end result. Would recommend!!! 👍🏻👍🏻😊
I booked Plumb Call to disconnect a cooker last Friday. I was called on the day to say that due to sickness they wouldn't be able to attend but would come "first thing" Saturday. I have no problem with that. When the plumber arrived at 10am Saturday he was rude because I hadn't rung the office to say I'd done the job myself. No one had thought to ring me to say he'd be hours late. I then asked for the cooker to be reconnected and we arranged an appointment for 9-2 Thursday. Here we are Friday morning and no visit, no 'phone call and no response to emails.
The element in my hot water boiler had stopped working. I rang Plumb-Call and spoke to a friendly, personable lady on the phone in mid-morning. She advised that a fitter would call round in the afternoon to check out the job. The young man arrived, checked it out and said that he could effect the repair then and there - and so he did. Perfect service at a reasonable cost and some free advice from the fitter about temperature and economy. If (when) I have home-plumbing problems in the future, this company will be my first call.
I had searched for days for the best plumbing/heating experience and then I found Plumb-Call Plumbing & Heating Ltd. 20minute response in emergency. Quick and efficient quote on grade A boiler replacement with new Google Nest 3rd generation thermostat for control of heating and hot water. Engineer showed up on time on the day booked. Removed all traces of old equipment, rearranged and reduced piping, installed brand new equipment. Electrician showed minutes after and finalized Nest installation. Excellent, highly recommended service. Great professional staff. Warranty provided for the next decade. Stop searching, this is your team!!! Thank you.
I had a new oil fired boiler installed with some new pipework, filters and oil feed work together with a new thermostat. Very helpful, easy to work with company. No nonsense, straightforward approach, responsive and very professional. Did the job just as they said they would and when they said they would. No problems - it all works perfectly. Staff were all friendly, knowlegable and easy to get along with. Office staff always helpful and supportive when I phoned them. Also very good value compared to other quotes. First class. Would definitely recommend.
The plumber who came was extremely professional and friendly sadly i didnt get his name so I cant put that on here. Very knowledgeable about the job which as much as you would expect that don't always get it. Very happy with the service provided and will definitely be using this company again for any of our plumbing needs.
Heroes!!! Girlfriends grandfather, "Den", calls on the morning of New Years Eve to advise that he has been without heating and hot water since boxing day. British Gas Emergency Service had visited and noted parts weren't available until the 4th Jan 2022. Nightmare. Living circa 200 miles away, I jumped on to google to get some local plumber numbers, ready to call on the drive up to see him. Fast forward 20 minutes and 4 frustratingly uninterested conversations later, I dialled Plumb-Call's number. Thank goodness! The emergency number was answered swiftly and professionally. Within 2 minutes I'd provided the address and was calling Den to say don't start burning your copies of the Daily Mail to keep warm, Plumb-Call are on their way! Ashley from Plumb-Call called me following his initial inspection (within 90 minutes of my call) to say don't fret, it's fixable, the team are checking the store room for parts (it's a very old heating system - 1980's I believe) and if available, he'd send me a quote with a view to install the day after accepting the quote. Quite contrary to my usual frugal self, I said just get it done and we'll sort the money out afterwards. Quite amazingly, I get a call New Years morning to say heating and hot water are operational again. Den is warm and I've racked up some valuable brownie points with the girlfriend. Quick chat with Ashley to give him my email address for invoicing purposes, I'm then awaiting with trepidation, fearing the worst... But alas, there was a fairy tale ending to my brief telephone encounter with Ashley. My relief was audible, much to my girlfriends amusement. The works were carried out an an extremely competitive rate, especially given the emergency call out and it being New Years Eve and New Years Day. Running a small building firm myself, I asked our plumbers to guess the cost. They were all over, and most, quite honestly said they'd have charged at least double (and no, we're not based in London) or wouldn't have answered the phone. I'm not one for writing reviews, but Ashley and the team, well, you've restored my faith in Plumbers!!! Great service, great value, great people. My plumbers are already worried that you may branch out to our area...if you do, let me know! Thanks again Alan
Excellent service and great communication. Will use again. :-)
I am Italian and I would like to apologize for my bad English, but I would like to offer my sincere congratulations to this COMPANY that replaced the Boiler in a very short time and with great professionalism and safety: Very good. Bravo! Thanks!
Oh my what a fabulous company, thank you. After initially being told that they could not fit me in today to fix a leak - nail through a hot water pipe :( - 10 minutes later they call me back and say that they had called around and had someone who could fit me in, and be there within the hour. Over and above service and I cannot recommend highly enough.
The member of staff that came was rude, unpleasant and unprofessional. Will not be using again.
Very good service . My boiler was fitted within 10days of the quote. The price was very reasonable compared to other companies. We had a few minor snags and the company responded immediately and came out even though it was Easter. Very impressed with the quick response to emails too.
Excellent service called them at 1pm Wednesday, engineer visited same day, diagnosed fault, then part fitted on the Thursday, all up and running. Good Job.
Superb from start to finish. Highly recommend PlumbCall. Great communication and they fixed my boiler in super quick time at a good price. Thanks again. Steve
Thanks for a great service - our oil fired boiler died, Plumbcall got us up and running with a new one pretty quickly, very precise, as budgeted, cleaned up after themselves and we once again have heating and hot water.
I paid £78 for this company to look at an issue. Then was quoted around £300 for the fix. I wasnt comfortable with the service so sought another opinion. When the 2nd plumber came out he didn't charge and found the issue instantly. Turned out the parts were easy to get and it was a easy job. I was charged half the price and it was resolved in 24 hours.
Highly recommend this company, excellent service throughout and reasonable prices.
Very thankful and very satisfied with the service. They respond quickly and quality of work is excellent!
Excellent service received from start to finish. Landlord gas safety check required at extremely short notice. Great job and and great admin service too. Will be using again and definitely recommend.
Great service and good aftercare highly recommend.
Really happy with this company have used for a few years now and have found them always very efficient and reliable especially; as I don't live near the property, which means there needs to be an element of trust with any companies I use. Always helpful and friendly service. Highly recommend this company, and also reasonable with priced. Shirley Oram (Essex)
These guys are absolutely amazing. We came back from holiday and our boiler wouldn't ignite, they came the next day and fixed it whilst fixing other issues they found. Would totally recommend them.
Quick to respond, work carried out efficiently. I would certainly recommend them.
Excellent speedy service. Reasonable cost. Will definitely use again if needed.
Avoid. They incorrectly diagnosed a problem with our boiler, and wanted multiple hundreds of pounds to replace a part that was working just fine. They missed what the actual fault was, which took another repairer 15mins to solve.
I am very happy with the boiler installation that this company did at my property. They were very quick, reliable and offered competitive rates. Definatlely recommend!
I received an initial quotation of £150 to provide new pipe work from the external LPG bottles into our new kitchen. All parts were provided for our new cooker to be connected and converted to LPG – just labour required – or so I thought. With the engineer connecting and converting our cooker, we were then presented a final invoice for £585 – seriously? Damn, did PlumbCall use gold piping? Ensure you get the final quotation and be very cautious of any changes, which will inevitably inflate the cost!
Very happy with the recent boiler installation at my mother's property in Peterborough. Mark, the director, acted fast and was efficient, really was fantastic service. Thank you. - Highly recommended.
I've used these folks twice now because they are very local (same village!) but the reason I keep going back is that they are nice, and competent, and happy to discuss things rather than just turn up and charge you something. This review is based on annual servicing experiences for a 2009 Potterton combi boiler, which I already had installed. But I would call them first if I needed new works doing
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Gas engineer
- OFTEC
- Emergency call-outs
- Free quotes
- Work guaranteed
- Card payments accepted
Also available in Yaxley
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