ARC Plumbing and Heating South West Ltd

Jack and the team are very thorough and professional, plus they are all decent blokes whom I trust to come into my home.

I have used Arc for a bathroo, refit previously and they are my ho to for plumbing and heating needs. Just had some emergency work completed and an upgrade to some plumbing. All done within a few days or requesting to a high standard. Ty Hank you once again.

We have used ARC Plumbing for a number of jobs but this was a bigger project involving the replacement of an en-suite bathroom. Jack helped us with the design and then carried out all of the installation work, including managing the associated trades. We are delighted with a very professional job and wouldn't hesitate to recommend this firm.

Excellent job done for us by Jack and David. Would highly recommend this plumbing company.

Thanks once again Jack, such prompt and efficient service. Many thanks to you and the team.

February 2026 Arc Plumbing and Heating have recently replaced my very old boiler with a Vaillant one. They did an excellent job from start to finish and I was impressed with their friendly, helpful manner over the 2 days. I used this company last year to replace my bathroom and will have no hesitation in using them again. I am so pleased to have found such a trustworthy company and recommend them to anyone needing plumbing/heating work.

Always had a great service from these guys. Two new bathrooms, shower room and new tank etc. brilliant job done. Really tidy and reliable team.

Jack and his team installed a new bathroom for us and we are delighted with the result. All the team were knowledgeable, friendly and reliable. Excellent work.

We have used Arc plumbing for years . Always fantastic workmanship and value for money.

Very efficient guys, great communication and turned up and completed the work exactly as promised. Highly recommended

Absolutely satisfied with excellent service from initial discussions to finished project. All tradesmen were courteous and efficient. The work was completed on time and within budget. Needless to say we are delighted with our new bathrooms.

Great service from Jack at Arc Plumbing and very helpful. Always prompt and clean. We can well recommend him for any of your plumbimg needs.

I can highly recommend ARC for any plumbing and heating services. I used Jack and his team to replace a water pump . The team was professional, timely, efficient and courteous. Timelines were respected, everyone was friendly and polite, the team cleaned up after every day's of work and overall it was a pleasant experience to have ARC working at my home. The team is skilled at informing his client of progress and he has been very transparent throughout the whole process. ARC did not deviate from their initial quote for the works, materials used were of high qualit y and the assembled team were all very professional. I would really recommend ARC to anyone who is seeking to upgrade their bathroom or change their heating systems. Guys, you did an amazing job - well done and thank you very much. Tom

The quote was swiftly sent after a personal visit from the Director of the company and the job was done within days of my accepting the quote. Six old radiators were removed, then I had a day to make good and paint the walls behind before the new radiators were installed. The workmen were polite, quiet and extremely efficient and I would not hesitate to recommend them or to use them again for any future plumbing needs. Meriel Thurstan, Wellington

I called first thing in the morning and, as a result of a cancellation, they were here by 11.30 and investigated problem. Invoice received ,and paid, by that evening. "Make it easy to do business" is the best motto. They did just that. G Langford

Very efficient - came to give us a quote within a day of messaging, booked us in quickly and all work completely to a great standard. Would recommend!

ARC Plumbing refitted our ensuite. They were very professional, excellent quality of work to a high standard and provided a great service from start to finish. I highly recommend them.

Great service received from start to finish. The work was carried out to a high standard, and we were informed of everything along the way. Would highly recommend.

I needed a radiator re-hang and an issue with the boiler sorted, Jack was prompt, the work was very tidy (especially as new carpets had just been fitted!) and I’m very happy with the completed work, I wouldn’t hesitate to recommend Arc Plumbing and Heating.

Best in the west for anything to do with plumbing /bathrooms etc ,would not use anyone else

When looking for a company to make some major alterations to our kitchen, a pretty big project including removal and blocking up of an external door, upgrading lighting & electricals, replastering the walls & ceiling and installing a completely new kitchen including all the plumbing, we wanted a multi-skilled team to carry out the project from cradle to grave, with a project manager as a single point of contact for any queries arising. Jack managed the project as well as pitching in on the work as well and his team performed brilliantly. As well as being excellent tradesmen, they were unfailingly polite and cleaned up at the end of every day. They can’t half drink tea though! We were so pleased with the end result that when we decided to renovate the bathroom, we had no hesitation in going back to ARC to carry that project out as well. Highly recommended.

Very helpful in all aspects

Rate these guys very highly. Professional job and great care afterwards!

Very friendly, helpful, reliable, efficient and tidy. Would not hesitate to recommend Arc Plumbing and Heating South West Ltd

We are very pleased with the service we received from ARC Plumbing and Heating. They responded to our enquiry in a timely and professional manner. They listened to our requirements and provided a quote to match them. The installation team were courteous, tidy and efficient, and the work carried out was to a very high standard. Thank you ARC Plumbing and Heating !

Fixed a shower pump and an enclosed toilet cistern, plus replaced a kitchen mixer tap. Responded promptly to my initial enquiry. All work completed to high standard. Very good price. Jack was very helpful and pleasant. Will definitely use them again.

Jack, Dave and Sam did an excellent combined and quick response with a leak on my Kitchen tap. I'm very happy to continue using them as they did an awesome job on doing the plumbing in my kitchen and bathrooms a few years ago. Well done and Cheers, Chris

Job was fitting of new utility room. We were really pleased with the excellent workmanship of Ken in the fitting of the units and creating of bespoke pantry cupboard. Missing one star because we were charged extra for extra plumbing work unanticipated in the refitting of new sink.

Jack from ARC came to us and was great! Definitely recommend, professional and friendly.

Over the past 2 days we have had the ARC team in upgrading and relocating our boiler. The team did a fantastic job. Their workmanship is second to none, very clean and tidy and obviously take great pride in their work. We’re extremely happy and look forward to them coming back in the Summer to renovate our bathrooms. Special thanks to Sam, Jack and Toby.

A small job, renovation of a cloakroom beautifully completed there was no hassle every question I asked was quickly and happily answered. Everyone came when they said they would, respected my property and did a fantastic job. I recommend fully.

I highly recommend Jack and the team at ARC. Very quick to respond to my enquiry, Jack came out within 2 days to measure up and provide all the information required for the quote to be provided and then booked in for installation (once we’d decided what we wanted, under no pressure!). We had a shower fitted in over the bath with existing tiles removed and shower panels installed, all to a very high standard. Thank you both, Jack and Ken, for your hard work and effort.

Once again, a joy to have Arc work for me. This time Ken, the chippy, fitted internal doors to the highest of standards. Clean, efficient and highly skilled. I cannot fault his great work. Another personable and helpful tradesman from Arc. Love doing business with you.... kitchen next stop !

We are new to the area and super pleased to have discovered Jack and his team at Arc Plumbing and Heating South West Ltd. Jack has been spot on with his advice and resolve some tricky problem quickly and efficiently. His team arrive on time (even early!) and are quick clean workers. I Would strongly recommend Arc Plumbing and Heating and we will certainly use Jack again for any new plumbing tasks.

Great service from Sam who sorted out our mysterious 'water hammer'. Lots of attention to detail and very knowledgeable.

Efficient and confidence inspiring service. Thanks Jack.

Jack, Dave, and Ken have all been exceptional. From the smaller plumbing and heating jobs, to the fantastic job they did installing our kitchen. Also excellent communication and thoroughly reliable.

The flush pipe of one of the toilets in my father's house developed a leak, whenever the toilet was flushed. I called arc Plumbing and Heating and was able to arrange easily an appointment for their local engineer, Jack Roberts, to attend. Jack turned up bang on time. He was friendly and efficient. He listened to my description of the problem, which he then assessed himself. Having done so, he communicated effectively the solution and popped off to get the spare part he needed. He fitted the new equipement, checked the problem was solved and that was that. All in exactly 60 minutes! The process could not have been more efficient and straighforward. If that was not enough, the bill was very competitive indeed. I live in a very old house, which has many plumbing issues. I am hugely relieved I have found such a good plumber and will be turning to Jack to get my own house in order!

The Arc staff were great - always turned up on time, always cheerful, worked really hard and consulted me on all the details to make sure I was happy with the final result. (Also they clean up better than I do!) Smashing, can throughly recommend them.

ARC is an amazing company to work with. My experience was just great when I decided on purchasing a new kitchen. Jack offered a competitive quote for the installation and ARC has a highly skilled team comprising electricians, plumbers and carpenters working for ARC. The process was smooth. Ken, who has 10+ years installing bespoke kitchens did the lion’s share of the work, including fitting a kitchen floor and tiling. His detailed approach was needed as I live in an old cottage with uneven walls. Before I knew it a whole kitchen was installed. All the workers were respectful, kind, punctual and it was a pleasure to have them around the house. I highly recommend ARC. I had used them in the past to install my bathroom and again they dis not disappoint. Well done and a big thanks. Tom

Jack and his team replaced out decaying old bathroom with a pristine new one. The project was delivered on time and on budget. All of the team members were prompt, polite and highly skilled. We encountered some unexpected issues once work had started which could not have been foreseen by myself or the Arc team, but the approach and can do attitude of the team ensured that what could have added major delays with other contractors was dealt with swiftly and efficiently as no more than a minor bump in the road as a pose to the major structural issue it was in reality. I would not hesitate to use Arc again for other plumbing and renovation works and will recommend your services without a second thought. Thank you for a fantastic job and pleasant experience throughout.

Replaced radiators that were installed late 1980s. Quality radiators, fitters really friendly, great job done and should have done years ago. House turned from an ice box upstairs to pleasant to be in! Thank you!

Work satisfactory and a pleasure to do business.

Arc did a complete overhaul of my bathroom and I couldn’t be happier with the out come. All the staff were friendly and helpful, they worked really hard to do everything I requested. 10 out of 10 on all accounts will definitely use them again and recommend to all.

We have used Arc Plumbing & Heating a few times, most recently for a new bedroom with en-suite & a utility room. They did a great job & we would trust & recommend Jack & his team 100%. They were all hardworking, prompt with responses, turned up when they said they would & were cheerful and helpful, offering advice when needed. we would not hesitate to use them again.

Jack from ARC Plumbing and Heating arrived at the property on time to find a leak in airing cupboard Carried out efficiently with no fuss or mess. Sourced new pump swiftly and returned to complete the job. Happy to help in any way as usual and I would recommend and trust this company completely.

Very reliable and very professional. Clean work all the time.

Sam was on time, extremely polite and friendly and sorted out our leakage issue quickly. He did a very good job and I would definitely use Arc Plumbing and Heating again. Also thanks to Jack for arranging the visit so quickly.

We can highly recommend ARC for bathroom fitting.Jack replaced and re fitted our old steam shower unit and sink in our en suite shower room. He was prompt with all correspondence, upfront in informing us of when he would be available to carry out the work, and with answering any questions to enable us to make the correct purchases for the job.He commenced work on the scheduled date and time arranged. He was always very professional, efficient, friendly and polite, He informed us of the schedule of work , which was adhered to. He also ensured that he completed the work to our requirements, checking with us on anything that there were options for, also giving us good advice and ideas on alternatives, which we took up, being better than our original ideas,. He worked very cleanly and tidied up after each day's work.It The work was done on budget and within the timescale given. overall it was a good experience from start to finish, and we were delighted with the standard of work in our new shower room.

Used Jack and Dave several times now and as always, were thoroughly pleased with the work. Dave was courteous, polite and has done a fantastic job at installing new pipework and radiator into my office. Leaves the site clean and tidy. Will definitely be using Arc plumbing in the future.

Jack and his team are very hardworking and efficient . Installed new boiler and radiators and finished early. Very happy with the quality of work and would definitely use them again. I would have no hesitation in recommending them to anyone

Jack & David did a number of various plumbing jobs and installed a new shower room. All the work was excellent and happily accomplished. Very good reliable and trustworthy team.

Used Arc plumbing several times. Excellent, professional and friendly service

Jack has done several jobs for us. Very neat and knowledgable.

Jack & his team did a wonderful job of converting our bathroom to a shower room, they worked hard & fast. They are very nice & trustworthy people, the project was finished on time. We would recommend them to everybody.

Jack and his team have done a spectacular job for us as we are undergoing a major house renovation. At every stage of the project they have been stellar - on time, on budget, with great professionalism, creative problem-solving, and considerate forethought on many issues we hadn't thought of, but are now future-proofed thanks to them! They were a joy to have on site - tidy, polite and efficient- and the calibre of their work is amazing. The whole experience in dealing with them has been exemplary.

Jack was efficient and helpful, easy to get in touch with,did a good job and left the area clean and tidy.