Richard Poole Plumbing and Heating Ltd

Completely stripped out my old boiler, radiators and pipe work and fitted all new heating system in 3 days flat – amazingly fast and efficient. Very knowledgeable and trustworthy plumber who goes the extra mile to make sure everything is working OK. Would recommend.

Richard and his team have recently carried out a number of jobs for us. We highly recommend him and his team. He takes the hassle and worry out of any job he undertakes. He is proffessional, consciousness, efficient and cares about the environment he works in. He takes pride and is thorough in his work which is always reflected in the end result.

Would highly recommend, goes above and beyond of what’s expected and required.

We’ve just had two bathrooms done by Richard and his team. A WC converted into a shower room downstairs and new suite/tiling upstairs. From day one Richard helped us choose fittings within our budget that were high quality! His knowledge and skill set is amazing and we couldn’t recommend him highly enough! The team he has around him are also fantastic and work very efficiently (electrician fitting new down lights etc, an amazing tiler and painter to finish the job) we are expecting our first baby and Richard made sure everything was done in plenty of time keeping in touch all the time! Truly believe he’s the best in his field. Thank you very much!

Have used Richard for about a year for our extension work. All work has been completed to a high standard. He will always look for the best way to complete a job. I would always have Richard’s team as my first choice plumber.

Highly recommended team of skilled plumbing and heating engineers, best in Shropshire. Nothing was a problem as they had the solution. The team worked exceptionally well and tirelessly with the other trades in our Kitchen and shower room make over, moving services and installing new radiators, sinks, basins, shower and toilet. The quality of the installation and finish is outstanding and there skills don't stop there as they fitted the shower room cabinets and tiling. 4 years earlier Richard changed our oil combi boiler, which again was not without its challenges because it wasn't a straight forward swap we decided to relocate boiler to a new location, but again he executed the task with great skill and precision. Great work on time and in budget, we felt we got far more than we paid for on both occasions and therefore would highly recommend to anyone.

Unreliable, fails to keep appointments and does not bother to explain why. I contacted him to arrange a quotation he failed to turn up and didn't offer any explanation. I contacted him again and he promised a second appointment but unsurprisingly he failed to turn up once more and did not have the courtesy to contact me to explain why. I have no idea of the quality of his work but unreliability is a complete no-no when you have a sizeable plumbing and heating job on offer.

Fantastic service and goes the extra mile, his quote was a similar price to others I had, but when I compared the quotes his included so much more, all the outlets had individual isolation points which other quotes didn’t include, better quality radiators, bigger boiler etc, he really knows what he’s talking about and puts better quality and higher capacity to ensure there’s no future issues, and when we asked if there was any chance he could get the job done any quicker as our circumstances had change he has started earlier and worked later to help us out even though he had plans. I highly recommend his work and there a great bunch of lads.