Greensted Plumbing and Heating Limited

Not knowing a ‘boiler man’ was daunting but we knew the was a big issue with ours. We found Greensted through a friend of a friend and from our first contact we knew they were going to do a great job. Everyone we dealt with was professional, knowledgeable and friendly. Everything was explained clearly to us after a thorough inspection and they came back to fit our new boiler just over 36 hours after their first visit. Miriam was on the phone with all the details less than an hour after it was condemned. Given the poor weather, this was fantastic news for us! The work was fantastic - they expected to have to move the flue and pipes (and therefore we were to expect some damage inside and out) but in fact they managed to fit the new boiler in where the old one was removed with very little evidence of any work having taken place. They were very clean and tidy in their work. Perfect from start to finish. We’ll definitely use them for all our DIY needs in the future. Very highly recommend.

Professional, friendly, honest and efficient. Had a problem with our hot water tank. Came out immediately, diagnosed the problem, ordered parts that came the next day and came back and fixed the issue.

Great job and lovely people, both over the phone and in person. Stephen takes real pride in his work and will explain as much as you like to do with the work being done. Even helped me with setting up the warranty on a new water heater whilst we waited to test it. Would definitely use them again. Thanks guys!

What an amazing man! Thank you to the amazing man who came to our rescue when we were stranded on the side of the road. And all it cost us was a can of lemonade. Many thanks from Nat, Vicky and Lou.

I was recommended Greensted by a friend, Greensted and they have carried two separate jobs for and are returning to carry some more work. Greenstead are a very professional company and I wouldn’t hesitate in recommending them.

Great job done by Adam and Stephen replacing my very old boiler and 2 hot water tanks with a new combi boiler. From start to finish they've done a great job at a great price. From the first call from Miriam to the after care it's all been fab and I would 100% recommend them to anyone needing any work done.

Had my bathroom totally refurbed by Adam in just 8 days. Absolutely Amazing job done, Miriam and stephen kept me updated from start to finish. Friendly, reliable and just 10/10 service highly recommended.

Great guy! Did our boiler installation and maintenance for a few years now. Recommended!

I have been using Stephen of Greensted Plumbing and Heating for several years now to service my oil fired boiler. So when it finally gave up the ghost he was the obvious choice to replace it with a new Worcester Bosh boiler. Very pleased with the work, Stephen explained everything, there were no hidden surprises or costs, Stephen is very professional and highly qualified and I wouldn't hesitate in recommending him.

Amazing service from the start. Miriam was really friendly, kept me updated with when the job would be done and times etc. Stephen was brilliant with explaining everything to us and giving honest advice. Both him and Adam did an amazing job with the boiler Install. Overall great service and very friendly team

The team at Greensted were great to deal with right from the very start from the initial contact through to the visit. I have had a lodge commissioned, running on LPG, so combi boiler to run the central heating and hot water taps and all the bits in the process. I am a very fussy person, do a job, do it right and this certainly was. I would not hesitate to have Steve back again and would recommend him to friends and family.

Amazing service, new boiler installed, instructional videos sent, will recommend to all!

Amazing. Such pride in beautiful pipework is a mark of true professionals. Just had full boiler supplied and installed. Highly recommended.

Fantastic service from start to finish. Miriam helped with any questions or concerns I had, communicating with me on a regular basis and running everything past me before work started. Adam was prompt and ensured the work completed was done in the most efficient was possible. Cleanliness, communication and customer service was next to none. I'll definitely be using the Greensted Group again.

Stephen fitted a boiler for me recently. Friendly, fantastic attention to detail, and very happy with all of his work!

Excellent work. Very professional, polite with extensive knowledge regarding our queries. Will definielty be using in the future for more work.

Stephen is the single most trustworthy and skilled tradesman I've ever encountered. Friendly, professional, and with serious troubleshooting skills. He will give you honest answers and doesn't try and upsell you if it isn't necessary. Odds are if he can't figure out a problem and fix it, nobody can!

I have used Greensted a few times over the last year, and they have always been super helpful and friendly and have always turned up when they said. They always want the best outcome for the customer and give honest advice. I first used them when I had a leak coming from under my floor tiles. Stephen came out and identified the problem and recommended I go through my home insurance to fix the problem as it would work out cheaper, but he also managed to do a temporary fix to stop the leak. More recently, Stephen and Adam fitted a new boiler for me, which they gave me a really good price on (cheaper than I expected) and came with a 10-year guarantee. All the work was done on the same day and was clean and tidy. Miriam, who deals with the admin side of things, has always been super polite and great at quickly booking in appointments. Furthermore, if I ever need to call Greensted and they haven't been able to get to the phone, Miriam has always been quick to call me back.

Always a pleasure having Stephen here for the service. Very knowledgeable and nothing is too much trouble. Very competitively priced.

Absolutely brilliant service and excellent knowledge meant I don't use anyone else for heating and plumbing needs. This is one of the best teams I've had the pleasure of working with and whether they are helping with a toilet or bathroom refurb (thanks Adam), a complex heating system (thanks Steve) or simply an admin/payment question (thanks Miriam) they are absolutely top dollar. Cannot be less than 5 stars and I thank them for their service.

Stephen is a fab guy and knows his stuff. Would highly recommend to use greensted and not only do a fantastic job the prices are great and don't get ripped off. We had a new boiler and Stephen worked sooooo hard and left after the job all clean and tidy. We have also just had he back a year after fitting our boiler to service it we also had a problem with our pump . Stephen sorted it out and only charged for the service. Lovely kind man. Stephen mum works in the office and she is also a fab lady kind and helpful. I rate this company 10 out of 10 on everything.a totally honest efficient company worth there weight in gold.

Excellent service and professionalism. I would highly recommend to family and friends.

Bumped into Stephen as he was coming out of a customers house and glad I did as my boiler had just stopped working. I asked him about it and he offered to come over and have a look. The boiler was a write off but Stephen, with the help of his amazing work planner Miriam, managed to professionally install a new boiler and pump over the next few evenings. The old boiler was installed in the early 90's so a few updates had to be made to accommodate the new system as Stephen found out over the course of the job. All this was completed on the original quote provided before the work had even commenced. Stephen is very professional, cannot do enough for the customer and I'm 100% comfortable with his work, attitude and knowledge. Miriam was an absolute pleasure to deal with and she kept us updated on the the job at every step. Will absolutely use again

An excellent and trustworthy company, I have been using Greensted for many years now, and they always give good, sound advice. The work is completed to a high standard, the products they supply are always the most suitable for your situation and competitively priced. I honestly can't recommend them more highly.

Really pleased with the service. Polite and professional at a reasonable price. Prompt and punctual in their response.

As always, Stephen and Adam are brilliant. You get a response straight away and they will do their best to get out to you as soon as they can. Excellent service.

I am very pleased with the effort that Greensteads put in to solving my problem, it took a while but the end result is very good. The cloakroom looks very smart, Adam turned up on time was very pleasant and worked very quickly. He did not make hardly any mess and was happy to clear up afterwards. He even took the old parts way. Well Done

Great people to deal with Friendly, Helpful and totally professional. You wouldn't know they had been when finished nothing to clean or tidy. I needed a new gas pipe fitting and relocating for my cooker. Stephen came and did the job very quickly and tidy. Certificated all work after completion. Really gives you peace of mind. I have also used Stephen for servicing my Gas boiler which again was done with no issue and left in a clean and tidy condition with a certificate of compliance. Highly recommended.

Greensted was recommended by a friend so I asked them to supply and fit a new Boiler for me. They gave a date around a month in advance quoting a 3 day job. Arrived on time and both plumbers worked very well together, stripping out, fitting pipe work and installing a new boiler without problem. They cleaned up behind them every day and finished the job in the time given. Would recommend them.

Greensted installed our boiler five years ago and the work was of such high quality and delivered on-time at a competitive price that they are my go-to for any and all heating-related issues. A recent second installation was a repeat of the first. Everything sorted out with the minimum of fuss with workmanship of the highest quality supported by excellent back-up and clear communication from the office. The site was left as found. Stephen is an expert and is always available to advise on any aspect of the installation. This is a five-star family-run company that cares about its customers.

Highly recommend plumbers! We've had numerous issues with our plumbing and Stephen has been very helpful every time. He's always thorough, professional and patient. Customer service from the entire team has been stellar, and prices are very appropriate for the high quality of work.

From start to finish the service was brilliant. Miriam in the office keeping me constantly informed on every part of the journey to having a new boiler installed. Stephen who came to give us advice and quote competitive prices of a new boiler. Adam who was punctual to start the job and was joined by Stephen. They both worked quickly and efficiently and left the area they worked in neat and tidy. We were only asked to pay when the job was done and we were satisfied with the work that been completed. I would not hesitate to recommend this company to complete any central heating installations.

"Boiler had been damaged by a previous boiler company leaving us without hot water and heating for 8 days. I called Greensted Plumbing and Heating and spoke to an amazing lady who filled me with confidence telling me that there engineers were the best, well she wasn’t wrong. I booked the breakdown in at 8:30 am and the engineer got us in and arrived at 14:00 by 14:30 my boiler was up and working perfectly. I cannot thanks them enough for the quick and efficient turn round they have given us. I would HIGHLY RECOMMMEND them to anyone looking. Steve the engineer was amazing and spoke through all the issue which he found. One word “AMAZING”."

Stephen and Adam fitted a new Ideal boiler and 3 radiators. They were very professional and friendly. Workmanship looks good and they started and finished on time and left everything neat and tidy. Office support from Miriam was prompt and helpful so all round a very good experience and I am happy to recommend them.

Greensted were instructed to carry out a boiler replacement and install a nest thermostat. Both Adam and Steve were a pleasure to have in the house while carrying out the work and carried out the work in a swift, but tidy manner. Steve carried out all the warranty documentation and went through the workings of the boiler with myself and ensured the nest thermostat worked correctly before leaving and ensured there was no leaks to the system. I would definitely use them again.

I can't fault Greensted Plumbing and Heating. I requested an emergency call out today for my boiler and within a few hours an engineer arrived and promptly resolved the issue. The receptionist was friendly, welcoming and accommodating and the engineer, Steve, was polite, professional and efficient. I would recommend to anyone.

We were recommended Greensted by a friend, and we were not disappointed in their work and customer service. Stephen and Scott were friendly and very knowledgeable. They were both punctual and carried out the work (electrical and plumbing) to a high standard. Miriam in the office was extremely helpful and replied instantly. Brilliant service, would use again.

So pleased with these guys, efficient, thoughtful and considerate to my elderly mother with her new boiler installation, very patient and caring. They fitted the boiler with minimal disruption and left everything nice and tidy, we will use them again and we would definitely recommend Greensted Plumbing and Heating. 5 ⭐️

Greensted was recommended to us by a friend so didn't really know what to expect. When Stephen turned up he was polite, friendly and really knew his stuff. Within minutes he believed he knew what the boiler issue was and gave us a few options as to how to get it fixed. He was never pushy and gave only great advice. We would not to go to anyone else now, Greensted Plumbing were amazing and actually really reasonably priced. Great service, great people - would definitely recommend."

Fantastic service from start to finish. Fitted a new Ideal boiler with a 12 year warranty for parts and labour. Clean, tidy, conscientious and reasonably priced.