Edwards Plumbing Services Ltd
- Availability
- Emergency call-outs
5.0(66)Tiverton • OFTEC




Services
Reviews
5.0
Edwards Plumbing Services Ltd is repeatedly described as friendly and professional, with reviewers reporting prompt call-outs for boiler faults, leaks and heating problems. Reviewers mention tidy work and clear explanations, and some say they would use the firm again. One reviewer says a large leak across three floors was fixed within about an hour and a half of the call, and another reports a new boiler fitted within days when others would not attend until January. No reviewer reported a complaint.
We recently had our boiler replaced. The quote was provided quickly and the engineer was really tidy and friendly. Very happy with all aspects of the service and would recommend to friends and family.
Excellent service from start to finish. We had a new gas boiler installed along with a full radiator system flush, and we were extremely pleased with the quality of the work. The engineer was friendly, professional, and very knowledgeable. He took the time to explain the new boiler, its controls, and features clearly, making sure we understood how everything worked before he left. The installation was carried out carefully and with great attention to detail. Our home was treated with respect, everything was cleaned up thoroughly afterwards, and the old boiler and all waste materials were removed. A very professional job and a great customer experience. We would happily recommend this company and would definitely use them again.
I contacted Martin when my boiler packed-up. I got a quick and very competitive quote. Throughout communication was fantastic, everything happened as planned and I am very happy with the work from this friendly, local company. 5 stars
Helped me sort my boiler over the phone could have come and charged me a fortune and I would have been non the wiser thank you so much for your help
Hi I had a large leak in my old 3 storey house (started in the top floor) and ran through 3 levels. Reported it to Edwards at 5 o clock and Dan was there by 530. Fixed by 6.30. Absolutely brilliant service. Helpful, quick response time and so kind as I was quite upset by all the damage. We also use them to service our boilers. Excellent all rounder 😃👍
Very good all round, prompt service, polite and hardworking professional plumbers.
Highly responsive, expert at their work and great value for money. I was fortunate to discover Edwards Plumbing when moving to the area and have been extremely satisfied with all they have done for me, especially given the challenges posed by a 300 year old house!
Absolutley brilliant service Toby came out to fix our boiler did a fantastic job Courteous and brilliant workmanship and left the boiler and area spotless Thank you also to Martin
Martin came personally to assess the job and provide a quotation. He listened clearly to what we needed and designed a system based on this. All of the Edwards Plumbing workmen involved in the job turned up at the agreed times and Dan Luke and Anthony were all friendly and courteous. All of the plumbing and central heating work was installed to a very high standard and the whole installation looks extremely neat and works well. The site was always left in a clean and tidy state. Communication with Martin (and Hannah) has been very good throughout the whole process. They have always returned calls where necessary. We are extremely pleased with the completed job and have been really impressed by the experience of working with Edwards Plumbing. We can thoroughly recommend this company if work to a high standard and really good customer care are important to you.
Amazing! I had a plumbing emergency and someone came out and sorted it immediately. Very much appreciated. I will definitely be back next time we need a plumber.
Absolutely brilliant job. Had a new cylinder installed. Couldn't be happier. Nice friendly professional people all round! Will use again.
Great experience- new water tank fitted and Coby did a fantastic job - was so considerate with noise as we work from home and left everything neat and tidy. Thanks again and will certainly be using them again in the future.
We have had a new bathroom installed by Edwards Plumbing and are delighted with the work done. Martin was friendly and professional throughout and all the plumbers, the plasterer and builder were friendly and efficient. Site was always left tidy at the end of each day. Edwards have installed a central heating system for us in the past as well as serving our boiler which is why we asked them to do a new bathroom for us. I would recommend Edwards without hesitation and will definitely use their services for not only our home but also our tourism business.
Very efficient service and so helpful and good all round service.
Really lovely company, we called them after our home emergency insurance failed to fix a sudden leak causing damage. We had young children, no water or heating for 48hours and a very busy week, we called them at 7pm and they sent someone out that evening, they fixed the issue, the plumber who came out and was very helpful and friendly (put up with our toddler constantly wanting to wave at him). Thank you for saving the day! 100% will be using them for any future jobs and problems.
Friendly and efficient service. Installed a new boiler at my premises. Turned up on time and cleaned up after the job was completed. I would use them again without hesitation.
Thought I knew what I wanted, plumber offered an option that I had not thought about so choose that. Really happy with the fast, quality and friendly service.
Absolutely brilliant company. Sorted our boiler out explained everything they were doing. Will definitely use again
Our boiler was leaking on a Sunday and they answered the phone and were so helpful. Excellent service! New boiler fitted few days later. The plumber was prompt, Proffessional and very hard working ...highly recommended them.
Excellent service from Edward’s Plumbing Services. Following an oil delivery or boiler would not reset, resulting in no heating or hot water. Called Edward’s, came the same day and after a full investigation (not just the hoped for simple airlock) replaced two parts that had failed. Really useful advice regards our heating system and also answered questions about replacing our oil tank later this year, of course going back to Edward’s Plumbing for that too!!
Our hot water tank decided to spring a leak so emergency call out to these guys who were out within an hour to drain the system. They returned the next day to replace the tank (which turned into a longer job than expected) but good to their word it was all done, back up and running that day. Thank you for all your hard work!
Thank you Martin for your patience and for guiding me with the shower room layout, I couldn't visualise what it would be like when finished but I am so pleased with the result, it is gorgeous. Thank you also to all of your team who carried out the work, Anthony & Corey the plumbers, Lee the electrician and a massive thumbs up to Scott the tiler, you did a fantastic job.
I called Edwards plumbing service a few days before Christmas due to a leak in our bathroom. Most plumbing companies were not even picking up the phone and I was recommended these guys from a friend. I spoke with Martin who was really lovely and despite them being really busy that day, he arranged for someone to come out in the afternoon to take a look. The problem was sorted that day, they need extra parts which they went out to get, but was all done in an hour. Can't fault their customer service and how they promptly dealt with the issue. Gave me peace of mind over the Christmas period! Highly recommend.
Amazing needed a complete heating system drained as empty over winter was done in about 3 hours from call will definitely use the team again for any maintenance and work done on my property’s in the future
Excellent, I've used Edwards several times over the past 3 years. Nice guys and very experienced - they've sorted out all sorts of problems in my old (and previously bodged) cottage! They look after my LPG combi boiler as well as bathrooms and a Saniflo loo. Highly recommended.
Came back after hours as my part had come in and fixed my broken boiler Excellent service and always very friendly with it.
My ageing parents had a problem with their central heating. I phoned EPS at 10am. Shaun in the office said standby, he'd see what he could do. He phoned back to say someone would be out that afternoon. Mark duly arrived and the problem was fixed by 2.30pm. Now THAT is what you call service! Thanks both...
Excellent service again from Anthony Edwards, thank you.Highly Recommended .
This was the second time I'd used EPS to sort out plumbing issues in one of my rental properties and both times they have been excellent. First and foremost, they actually answer the telephone! Thereafter the service is just as efficient and customer-focussed. They were happy to liaise directly with the tenants regarding access, did excellent work at a fair price and then invoiced promptly - a landlord's dream! Happy landlord - happy tenants! Thanks to Martin and the team at EPS.
Great service. They fitted my job in after I had been let down by two other plumbers. The guy turned up on time, worked all day , was polite and cleaned up afterwards. The job was done well with no problems afterwards. Would recommend.
I just wanted to give a review for the work I had done today. (Boiler service and gas hob check) My plumber did a great job today- he turned up on time with the company jumper on and had all the kit he needed. He then answered all my questions, taught me about gas and boilers and gas hobs. He explained things in a very clear and confident way. He even drew diagrams! He was polite and tidy and removed his shoes when going upstairs to turn on the bath. This showed consideration for my new carpets which was nice! I now feel I understand boiler safety much more. A job well done!
First class service. Efficient, prompt, professional. Would highly recommend
This company provides a good service and have been responsive to my central heating needs for 3 years.
I cannot recommend Martin's team enough. We had Cobey and Lennox install a new cylinder for us which turned out to be a bigger job than expected. They worked tirelessly on the hottest days of the year up in our loft with our needs (having a young child) always considered. Cobey is extremely knowledgeable and kept us informed every step of the way. Professional, efficient and well mannered they have been a pleasure to have around over the last few days. Wouldn't consider using anyone else!
Edwards did a very professional job and was very clear at outlining requirements and costs. Would recommend.
I really can't thank Martin and his team for going above and beyond to sort a problem for me. Within 24 hrs part sourced and fitted. Mark the engineer was extremely knowledgeable and efficient. Martin contacted me and kept me informed and he showed a genuine compassion and concern. I am grateful and so impressed. Will now only use his business going forward, as it's so rare to get that personable service these days.
Great service, arrived within 20 minutes, and replaced the part and all working again within an hour. More than happy with Edwards Plumbing and I highly recommend them
Following a positive recommendation made by my neighbours, who have the same external Grandee oil fired boiler as myself, I contacted Edwards to investigate my malfunctioning system. Engineer Mark was a revelation compared with previous service engineers/companies I had engaged. He promptly identified a number of issues that had failed to be addressed in previous services (all undertaken by other companies), the latest of which was only 3 months ago. His skill, knowledge, friendliness and thoroughness in addressing and resolving these has now left me with with a fully functioning system again. Edwards now have a new long term customer for all future heating/boiier issues. Highly recommended.
Excellent service! Boiler packed in just before Christmas, and after being told by British Gas it would be 8 weeks…Edwards Plumbing Services had a new combi boiler installed before the big day! The staff were very knowledgeable, efficient and had me toasty warm in no time! They are now on speed dial. Thank you!
I have used Edwards for a quite a few years now and they are always reliable, professional and helpful. They are a friendly firm who are always happy to answer questions and offer advice. Highly recommended.
Our oil-fired boiler stopped working after the oil tank was refilled. Edwards Plumbing Services responded promptly, cured the air lock in the oil feed and had the boiler working again. Their communication skills were very good, informing that engineers were on their way. Professional, efficient and reassuring.
They came to our aid very promptly, and the engineer who called was very professional and personable. He quickly identified the problem and went to get a replacement and had it fitted in double quick time. We are very pleased with the quality and speed of the work, and would recommend the company wholeheartedly. It's a real pleasure to find a reliable company who are willing and able to help customers quickly and professionally.
Great service. Old boiler had given up and Edwards Plumbing quoted and fitted a new one within 5 days. Very professional, clean and tidy. Highly recommended. Thank you.
Highly recommended very friendly and helpful.
Being new to the area we were keen to find a reliable plumber - we called Edwards who replaced the pump on our boiler very promptly and professionally. They also took the time to talk through our solar heating, which we really appreciated! Nothing was too much hassle - really friendly and professional, would highly recommend!
I contacted Edwards Plumbing Services because we noticed a water stain on our kitchen ceiling. They came promptly and were very thorough in locating the leak and fixing it. The plumber was polite, friendly, very professional and cleaned up afterwards. An excellent service. Thank you
When our LPG supply failed due to a failed Switchover Valve, they got one of their LPG specialists out to us within a few hours when others were quoting up to 3 weeks. Will definitely call them first in future.
Have used this company twice now for a couple of different issues.Really prompt response, friendly service at all times.nothing is too much to ask from these guys. Would recommend to friends and family and will continue to use in the future
Good quality & efficient service
Good service - fixed my toilet and bathroom tap. Had to dislodge the bathroom basin. When completed the seal to the wall tiles was neater than than new. Thanx Tim
WOW, I can't praise this company and the entire workforce enough! Monday 21 Dec. my boiler broke down. Tuesday the engineer came, Wednesday 8am, 4 engineers arrived with my new boiler to ensure I had hot water and a warm, cozy home over Xmas. No other company would even come out until 4 January. Don't waste time looking for anyone else other than Edwards when you need a plumber. They are "Simply the Best". Thank you so much Mark in particular, such a considerate, kind and friendly guy, not to mention top engineer!
Excellent
Got us out of a dire situation, quality of work is A1, thank you all at Edward's plumbing.
Very satisfied with the service we received. The gentleman who came to fix our heating was so quick and knowledgeable. We called on Friday and one of the team came out to fix our boiler within a few hours! We'd been without heating for a week and had already tried other plumbers, without any luck. Wouldn't hesitate to recommend them to anyone.
Very quick to respond, turned up when they said and didn't rip me off
I felt I had to write a review on the service we received yesterday after our Boiler broke down. The engineer was first class, he was extremely knowledgeable and his customer care was first rate. He (Mark) is an asset to your Company and thoroughly deserves praise. Excellent service provided and we shall now certainly consider the company for our servicing needs. Thanks to him, we felt fully involved and informed all the way, our questions were answered with total enthusiasm. Well done EPS.
A prompt, courteous and professional service when our boiler began to leak two days before our holiday.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2015
- OFTEC
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
- Work guaranteed
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Also available in Tiverton
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