Central Heating Advice Service
3.6(13)Thatcham
About
Central Heating Advice Service is a plumber based in Thatcham.
Reviews
3.6
Reviews of Central Heating Advice Service cover boiler repairs and replacements, shower work, heating checks and new tanks. One reviewer was pleased with the workmanship, tidiness, courtesy and timekeeping on two faulty showers, and another described a boiler replacement as delivered on time and on budget. Several reviewers said the company went out of its way to help in an emergency or to finish a job. One reviewer said a member of staff was condescending about how their water was heated and showed no interest in replacing their boiler.
What a waste of time, talk about let down, so pleased someone who did job.
Repair of 2 faulty showers I cannot fault the workmanship, tidiness, courtesy or timekeeping. I was kept informed throughout the work which had started as 2 replacement showers but because of problems with pipework the showers had to be amended and repaired, Full marks all round!
The man who came was condescending about how my water was heated currently. I know how my water is heated. It is my home. He was not interested in replacing my boiler. Would not recommend Company was sent to me by my rental agent. 1st visit was to restart the boiler and 2nd visit was to quote for a new boiler that took approx. 5 mins from walking in to leaving.
Central Heating Health Check Called CHAS as 12 years and thousands of pounds worth of work on our heating system left us with a lounge too cold to use, upstairs too hot to sleep and heating so noisy we could only run it daytime. John made some adjustments, but also told me everything we had was fit for purpose, it just needed to be used differently. He explained how to change the setup and now all problems are resolved and we constantly have a lovely warm home throughout. John was reliable, polite and so knowledgeable that I would not hesitate to recommend the company and they are definitely my first call moving forward.
Replaced condemned old gas Boiler + connection of Emersion Heater The entire experience from initial contact to completion of the installation, testing and commissioning of the new Boiler system, was impecable. Nothing was too much trouble and the 'hand over' was carried out in detail but in language we could understand. After sales process also explained.Delivered on time and on budget.... magnificent work.
Install a brand new power shower Work viewed and quoted quickly. Communication with the company was great and the plumber arrived when the said. Work was completed to a very high standard and the plumber left the area as clean as possible when they finished. Only minor niggle was that the plumber needed a power socket for the work and opened and went into bedrooms without asking the person downstairs, but this didn't affect the quality of the work done. Highly recommended and will hopefully be using again.
Boiler showroom in the heart of Newbury. Weelchair accesible, great friendly service from John and Tracey.
New tanks in airing cupboard and attic. They went out of their way to finish the job. I would recommend this hard team of workers to anyone.
Fixed a boiler. Fantastic company. They went above and beyond to assist us with an emergency boiler issue. They were efficient and friendly and squeezed us into a very busy pre-Christmas schedule. We will definitely be using them again in the future.
Brilliant service and quality of work. They go that extra mile to help in an emergency which many other companies would not. The only company to diagnose an ongoing fault on a boiler which baffled all others. Best value in West Berkshire. I wish all trades were like this
I engaged CHAS to carry out some work for a client of mine. Their quote was the most competitive, and the work was carried out in a timely fashion to a very high standard. John exemplified professionalism and customer service, returning after the client had a delivery of oil to ensure everything ran smoothly. I have no hesitation in recommending CHAS, and will certainly be using their services in future.
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