IND Plumbing & Heating Ltd

Great service from first call to invoice. Very helpful lady answered phone, booked us in and explained who would be coming and when. Julian arrived earlier than planned but saw we were a little overwhelmed and offered to collect supplies while we got the kitchen ready. Pleasant chap, finished quickly, tested everything for us. Excellent service and very respectful of our needs, he even suggested a solution to an issue we had. Invoice listed everything that had been done and was less than expected. Brilliant company, would recommend them to everyone. Thanks.

IND highly recommended - Chris was thorough with his fault diagnosis and a really knowledgeable engineer on Worcester Boilers.

After a prompt and friendly response to my request to fix three minor defects on the plumbing, I was given comprehensive advice on my concerns for the water softening system. Mike could not have been more helpful in suggesting how I could check it out before installing a replacement.

I would advise to avoid this company at all costs. The company states they do not operate a call out charge but this is not the case! I checked this both via email and phone, the work required was clearly communicated yet when an engineer arrived he stated he was not here to do the work, he was not qualified, did not have the equipment and had no intention of completing it. He spent an hour poking around to tell me what I already knew and had told the company and left saying the company would decide ‘if they wanted to get involved’. The only needed to replace a flue! I heard nothing for 9 days so when ahead with another company so was very surprised when I was sent an invoice for the ‘work completed’! IND insist this fee is not a call out charge. I remain unclear what they consider a call out change in this case. Incredibly disappointing and dishonest company.

We as as business have being using INDs for a year. Customer service, along with the work is outstanding, would not hesitate to recommend.

Great service. One of their engineers called Chris came to our property to service the boiler and gas fire. He was friendly, polite and extremely knowledge. Told me exactly what he was going to do and then when he found something on the boiler that could do with being replaced, he took the time to show me and explain why it needed doing. All the carpets were protected too and he even hoovered after! Excellent service and will 100% be using them for all future work. Thank you

Very good technician serviced my boiler who was very honest, pleasant and efficient.

We live in an old house and our plumbing is very complex. Mike from IND came out first to understand the issue, and then sent Steve on an appointed day to do the work. Steve was very punctual, courteous, tidy!, and thorough, and I’m glad to say, fixed the problem. We appreciated his explanations and further advice. We would not hesitate to recommend this team to anyone looking for a very competent plumbing service.

Brilliant service provided by Darren at IND. I'd had issues with dishwasher, washing machine and shower and all were resolved very efficiently and he also sorted some additional issues he spotted. Top quality!

I highly recommend this company. They recently replaced a 3way valve and replaced our shower , with great professionalism. The young man was a credit to the trade and company. After several other plumbing and heating companies I contacted either didn’t bother calling me back, or said they come round and never bothered to turn up . IND explained current situation that they were busy but gave me a date. They turned up on time on day I was quoted and carried out the job wonderfully. Thank you so much. Really appreciate your help.

Great service and super helpful.

I am a massive fan of Ind Plumbing & Heating - they provide an efficient service and get the job done.

We have been using IND for all our plumbing and heating needs for the last two years, and their engineers have been first-rate. Our boiler is as old as the hills, but they manage to find the parts and keep it running. Highly recommended.

Friendly and reliable service with IND Plumbing, excellent customer service, engineer arrived on time for boiler service and did a really good job, would recommend this company

Outstanding Service from Mike and the team at IND Plumbing! Mike and his team recently carried out a boiler service for us and installed a new water softener and the whole experience was absolutely first class from start to finish. They were punctual, professional, and took great care to explain everything clearly. The boiler service carried out by Colin was thorough and efficient, and the water softener installation by Sam was done to a really high standard. You can tell they take pride in their work, and it shows in the results. What stood out most was how respectful and tidy they were throughout the job. They left everything spotless, and it was clear they genuinely cared about doing things right. Highly recommend IND Plumbing to anyone looking for reliable, honest, and high-quality plumbing services. Thanks again, Mike and team - we’ll definitely be using you again in the future!

After six years by now for £219 it's time to spell my name Mr Stancomb, no 'e' sincerely.

VERY GOOD SERVICE

Marvellous response to my emergency. Someone came within one hour - job done and a very happy customer.

Replacement boiler fitted by Luke who arrived on time and completed work in an efficient and methodical manner. Cannot fault on any level. Excellent communication. Excellent service. Would definitely recommend.

1st time I used IND based on personal recommendation by Melsome & Sons builders. Very impressed. Darren was prompt, friendly, tidy and did a thorough service, testing, assessment and write up of boiler, unvented hot water tank and oil tank and overall system. Would not hesitate recommending IND and will definitely use for my plumbing needs moving forward.

I have only recently begun using IND Plumbing & Heating but already they have become indispensable. They are knowledgeable and reliable which is sadly not always the case. My overly complex heating system is working perfectly, what more could I want?

I have used IND now for the best part of 9 years. For plumbing, Aga and boiler service you will be hard pushed to find a more efficient, professional and reliable company in the area. They are extremely responsive, fairly priced and their staff are always punctual, courteous and considerate.

All the work was outstanding. Gavin was not only helpful, but his attention to details and workmanship was exemplary. I have no hesitation in recommending IND for quality and service.

Had boiler serviced. Would definately recommend this company. Arrived on time. Polite and would definately use again

Block salt ordered for water softener: competitive price, cheaper than Amazon, prompt and efficient same-day delivery. Couldn’t ask for better!

Excellent service

IND Plumbing fixed a leaking tap in my bathroom. Julian resolved the issue quickly and replaced the cartridge without any major issues. IND Plumbing will be my first port of call for future plumbing work.

I have used IND for many years and am very satisfied with the quality of their service. I will continue to use them.

Always quick to respond, good service and invoiced quickly. Used them for years.

Julian and Jim arrived on time, completed the “re-siting’ of my bath to perfection, leaving the bathroom pristine. I thoroughly recommend them and will ask for their help again when needed.

Expert and responsive service from IND

Used IND for replacement gas boiler & fit a ladder towel radiator , upgrade the wiring Pipe work & sort boiler drainage Everything was explained fully and Steve even refitted the shelf in the cupboard where the boiler is sited so it it can be removed for servicing Everything went smoothly and Steve left my property every day spotless a credit to him & IND Thank you very much for a painless professional service Regards Alan

We recently used IND to upgrade our hot water and heating systems and install a couple of new radiators - they were recommended by a neighbour who'd previously used them to fit a combi boiler. I don't normally write reviews, but the service they provided was absolutely first class and deserves to be recognised. Special thanks go to Mike Stokvis who took the time to explain the pros and cons of the various options and patiently answered all of our questions before presenting us with what he considered was the best solution for our heating needs. This was fully detailed in a comprehensive quotation which was received within a matter of days. The work was performed by Luke, ably assisted by apprentice Freddie. The standard of the work and the amount of care that went into the installation was amazing, and it was refreshing to be dealing with people who clearly took such pride in their work. When any issues arose, they discussed them with us and made sure we were content with what they were proposing, which in a couple of cases involved extra work which they happily undertook. And at the end of each day, the house was left spotless with everything cleared away. The service we received from IND was excellent at every stage. We wouldn't hesitate to recommend IND and will definitely use them for any future plumbing and heating work that we may require.

Excellent service. Work done to a very high standard and each day everything tidied up beautifully. Highly recommended.

Our plumber could not have been more helpful. He took time to provide good explanations of what the problem was, provided us with a solution on the day while it may not completely fix the issue and he did not try to oversell a solution we may not need - Really impressed. So refreshing. I wouldn’t hesitate to call IND again.

Excellent service, care and attention, nothing to much trouble to even look at other queries in the house, and advise on best precautions to prevent further blockage, smells, drainage. Julian was professional and helped advising. I would not hesitate to recommend this company, for lettings or own property.

ive been using IND for two years and have always found them helpful. well organised,and reliable. Especially when you really need them.

Always friendly and efficient. I could not recommend them more highly

Always helpful, Sam is a super chap who knows his stuff. Always friendly, confident and willing. I always use IND for all things big and small.

IND Plumbing & Heating Ltd made a superb job of carrying out a complete rebuild of our bathroom. The job was well planned and executed with the inevitable disruption kept to a minimum. Would have no hesitation in recommending this firm.

I have always had really good service from Ind ; they respond quickly , assess the problem and allocate someone to do the job well. I am confident in them and their service . Highly recommended .

This is a plumbing and heating company in Tetbury that can be totally relied upon to put right whatever needs putting right!

Very thorough survey of the works reqired, Mike understood the complexities of the 50 year old system and was happy instigate some of my suggestions. A very competitive estimate.

Always answer the phone promptly, friendly and helpful. Responded and engineer visited within a few hours, keeping me posted on eta. Reliable and efficient, highly recommend.

Very thorough work. Advised on a possible issue but was very efficient and cleaned up after.

IND Plumbing & Heating were fantastic. They were very responsive to my initial query, arranging to come out the morning after and were very thorough with their investigation into our boiler problem. We now have reliable hot water again after several visits from another company couldn't resolve the issue. We will definitely be using them for our servicing and repairs moving forward.

Turned up early and completed the job quickly and efficiently

Absolutely fantastic service.... Really lovely to deal with... Couldn't rate them high enough!!!

Jus had two radiators fitted by IND. Have used them for years. Really prompt and friendly service, do a great job and leave no mess. Highly recommended

Thank you, emailed via contact page on Sunday afternoon, next morning, got a response and a engineer came to check the boiler, next day he fixed it. Great service, and was happy with the bill, which was very reasonable . Thanks again

I rarely ever write reviews but IND Plumbing & Heating have blown me away with their responsiveness. I called them early in morning, as I had a small leak in the bathroom.They strived to help me that day, as being a teacher my time off is restricted mid week. They kept me informed with their availablity during the morning and were able to attend that day at lunch. They fixed the issue quickly and were very attentive. Brilliant work and a well deserved 5 star ⭐.

IND plumbing installed a walk in shower at my elderly mother in law's home. From our first contact with them, we found them to be efficient and professional. When the work was carried out they were very considerate and tidy. The workmanship was top quality and we'd recommend IND plumbing

Excellent service fair prices very happy with this company I feel very comfortable recommending their service to you.

Clean, tidy, quick, efficient and helpful.

Ind reacted immediately to an urgent call to a leaking radiator. Extremely helpful kind and professional.

Fantastic previous experience of this company. Moved 5/6 miles east and apparently outside of their patch. Shame, I've got to start again finding a reliable and reasonably priced plumbing company.

Fantastic service, outstanding engineers, well run business.

Excellent sevice

IND recently replaced our boiler and some parts of our central heating system -- as well as fixing a long standing issue we have had with a power shower. Awesome job. Very professional. Cleared up each day. Treated our home with respect. I would have no hesitation in recommending them.

Fully recommend Mike and his team of plumbers they have just completed another complete bathroom and kitchen installation for us, quality workmanship from start to finish A*

Friendly, professional, honest service. They did a great job installing a new boiler and replacing all our radiators. They know their stuff and respected our home. I would highly recommend them.

Fantastic plumbers. Highly experienced and knowledgeable.

Our boiler stopped working 3 days ago (on a friday evening), we called our usual plumber who said : " sorry, not before the new year!". This morning (monday) at 9 am, I called Ind NG and JK, I spoke to a lady, who told me that someone will call me back in the morning. 11.30am, an engineer called me and guiding me on the phone through a quick procedure, he managed to start the boiler in less than 2mn. I asked how much I owed him, he said :" nothing, just remember us next time..." That is what I call service !