Paul Kierman Plumbing and Heating Ltd

Incompetent crooks. They misdiagnosed the fault with our boiler and expected us to pay for their mistakes. We told them we were not comfortable paying for their mistakes. Their response? Either pay up or they will send people round. The closest thing we got to a resolution was their offer of fitting a new boiler at full cost. Which obviously was not good enough. When they realised they couldn’t threaten us by sending people round, the matter went to court, and they wanted 5% interest PER 24 HOURS. Meaning if they had things their way, the dispute amounting to £400 would have cost us £982,535. In the end we settled the matter out of court for £200 to save ourselves a trip half way across the country. Be warned. This company lacks all professionalism.

Paul Kierman Plumbing & Heating has serviced our gas boiler for the last 5 years. The engineer comes as arranged and is thorough & efficient and the price is competitive. 8 Oct 2025 - turned on the central heating for the first time since spring and the central heating automatic air vent sprang a leak (steady but continuous trickle of water coming out). It needed fixing ASAP as mopping it with towels was insufficient. I naturally turned to Paul Kierman Plumbing. Fantastic response. They juggled things around and had a plumber to me early afternoon who fixed it promptly (5 Star response). All worked well until 7:45 PM when completely seperately, the boiler threw up a pump error and ceased working (no CH or hotwater overnight but these things happen). Spoke to Paul Kierman Plumbing @ 8:30am (9 Oct) and they had a plumber with me mid morning (same chap), who swiftly replaced a pressure sensor and had it all running in 45 mins. Fantastic customer service. Just booked the annual boiler service with Paul Kierman Plumbing. Will I be sticking with them in the future? - Yes, most certainly .

Paul and the team were great from office to quotation which was delivered quickly. Thanks to Ben and Mick for an excellent job of replacing pipework and fitting a brand new Boiler. high quality work and a job well done, pleased to use them in the future for all my heating and plumbing.

Can't recommend this company highly enough. Paul talked us through what we could do prior to the engineer calling. Peter came out to put on a new part to our tank. He also did a safety check. Great service and communication. Very competitive price

Always very helpful

Excellent and friendly service. Goes above and beyond to explain and assist. Very good follow-up Service I would recommend.👍

Worked on two new builds for me, priced competitively, came recommended, job done extremely well and ahead of time a spec change handled very well for me. Always responsive to my queries.

I cannot recommend this company highly enough. Excellent service, professional, and friendly, they quickly resolved my problem. Good communication, kept me informed, explained exactly what was happening, how, why and did exactly what they said they would do. A small family business who look after their customers, this is how service used to be. Very impressed.

They make having your boiler serviced as simple as it should. They emailed me to remind me, booked it in, turned up when they said they would and sent the invoice. Sorted

Fantastic service, had a boiler issue, polite and quick at booking engineer, so happy. Engineer friendly and professional. Would highly recommend.

Very pleased with these boys, they did the job without question, after three flat refusals from other firms, very efficient and friendly,many thanks 👍

Recently needed a plumber for a leaking pipe, from initial contact to the professional plumber arriving the following day, excellent service with competitive pricing. Highly recommend this company 10/10

Paul is the go to man if you need any assistance with your existing system or require a new installation.

Paul Kierman fitted our oil boiler system and all new radiators around 5 yrs ago, professional work carried out by a great team. All excellent work, highly recommend

LC71 GZL The driver very unprofessional talk rudely avoid this services!!!!

Excellent service by paul and his team

Always ready to help Great service

Paul has done all our plumbing/heating installations and repairs since we moved into the area in 2018, which includes: full heating system, three bath/shower rooms, minor repairs, annual boiler service and this week a new kitchen tap. All the work has been of the highest standard and carried out professionally and with great care. I would have no hesitation in recommending Paul and his team to anyone.

I am very happy and excellent service . The man came fixed and done. I recommend that service

Central heating broke down on the Tuesday and contacted Kierman’s and spoke to Andy who managed to identify the fault after sending him photos. The engineer (Jake) arrived early the following morning with the parts required and the heating was back on within the hour. My boiler was still under the manufactures warranty and Kiermans went the extra mile by contacting the manufacturer and arranging the repair all free of charge (labour & parts). Kiermans do my annual boiler servicing too and have always found them to be competitively priced, punctual, professional and courteous. First class service and wouldn’t think of using anybody else!

Boiler started losing pressure over the weekend. Rang Paul's team Monday morning, Sean arrived by lunchtime, and within a couple of hours the problem was diagnosed and fixed. Outstanding and a really nice chap as well. 10 out of 10, really appreciate the fast and efficient service. Highly recommended.

From the first phone call with Adam (apologies if I got your name wrong...🤭) through to the installation of our Hive System and boiler service carried out by Jake....it has been a brilliant service. Adam was very polite and very helpful with regards to booking in the work and spending a lot of time on the phone explaining about the Hive System, the cost of one, where to get one, how they work etc. On the day of installation and service Jake turned up and was superb. Polite, friendly, knowledgeable and patient explaining how to set up the Hive on my phone and how to use it. I can't recommend these guys enough...absolutely brilliant. Jake is a credit to Paul Kierman Plumbing. Thank you very much.

Good place for my boiler but very busy so waiting a while

We called regarding a fault with our heating on the Tuesday and the repair guy (sorry forgotten his name)was with us by the Thursday and kindly waited for us to get home. Great service. Very friendly and informative. Would recommend 100%.

Complaint about driver of AK66 RLX, coming through Kings lynn about 17:00, he was doing at least 40 mph down London, also weaving through traffic, no signals given.

Fantastic service always promptly answer your calls and if the call is missed they always call back.

Didn't respond to a call

Really good service. Very helpful and knowledgeable technician. Managed to fix all the problems we had and went the extra mile. Would highly recommend this company. Especially Jake - the guy who did our service and repairs 👌👍

They answered the phone and turned up, (that in it's self is better than most) done the job LPG gas fire working can't fault,and would use again

These guys are absolutely ace. We recently had a renovation done and they installed all the plumbing and the oil central heating system, in fact everything we required plumbing and heating-wise. They did it all in consultation with us, offering constructive and money saving advice along the way. Paul and his team were friendly, helpful, cheerful, professional and efficient, nothing was too much trouble bless 'em. Thanks everybody, much appreciated.

What a service. Response within 24 hours after advising that we had identified a leak in the central heating system. Very thorough investigating the matter and prompt with analysing what needed to be done. professional, clean and polite. If ever you get Harry attending your plumbing problem you will get excellent service.

Unreliable, didn't bother to show up ...

Excellent service. Our boiler stopped working which was a big worry for me. Both myself and husband were more than impressed from start to finish. We have some up and coming work we would like to have done so PKP will be our first choice. I would highly recommend them as good, honest and reliable.

Brilliant service from Paul Kierman plumbing and heating. Always on time and very caring, from Paul himself, the office staff and plumbing staff, even came out himself on a Sunday afternoon as my boiler lost heat. All their services are second to none, Thankyou all at Paul Kierman Plumbing and Heating

Can not rate them highly enough after other plumbers knew exactly what the problem was got part next day and finally fixed it after others not rectifying precisely and going faulty again, quality company would use again, happy 😃

Excellent professional job friendly workers would highly recommend them

I had a problem with my hot water tank venting through the tundish. They discovered an error had been made by the installation company and were able to rectify. The engineer was very professional, friendly, helpful and determined to solve the issue for us. Many thanks. 🙂

Helpful friendly and reliable

Fantastic South Lincolnshire family business would certainly recommend them as they are helpful, honest and professional.

Friendly & professional service

Great service when my water tank was leaking. Went the extra mile to get it replaced ASAP. Highly recommended.

looked for a plumber to fit new new boiler, picked paul as was local never used him before, could not have chose better,really impressed all round, good workmen,clean tidy work finish excellent all round,

We found Paul Kierman to be a very knowledgable and engaging person. He strives for excellence and delivers everytime. Use this company with confidence

Great service

Reliable & friendly staff

Very good will use again

Best Plumbers in Lincolnshire