J Wilson Plumbing & Heating Limited
- Availability
- Emergency call-outs
4.4(44)Stamford • MCS • NAPIT • OFTEC




Services
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Radiator installation and replacement
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Heat pump installation
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Radiator installation
Reviews
4.4
J Wilson Plumbing & Heating Limited is often described as polite, professional and tidy, with several reviewers saying engineers arrived on time and left the property clean. One reviewer praised the work fitting a water softener into a tight space, and another said a new boiler was fitted in a day with the old one taken away. A few reviewers report problems: one says the firm left a job half done and did not return calls, another says a worker was rude and aggressive and could not fix the problem, and a third describes a renovation where a radiator and pipework were missed, causing a leak and damage, along with broken appointments and lost parts. Others report prompt responses to emergencies and good communication.
Reuben arrived promptly and set to work fixing a leaking pipe under a sink and also a dripping tap. 10/10! Reuben is a credit to Justin Wilson’s team.
Genuinely a professional company I've tried lots of different people over the years but Richard manages this business well Evan is an extremely good plumber and they coordinated the install of a fairly major upgrade very well very professionally communication was good quality of work was excellent would definitely recommend them.
Had a new boiler fitted today. Calum was efficient, polite and did not leave a mess. He went above and beyond checking that everything was working perfectly. Highly recommend!
Kevin was great, thorough and professional.
We had J Wilson Plumbing in to install a water softener for us and service a storage tank. I have to say that the plumbing needed to get the water softener unit to fit into quite a tight space is a work of art. The company were a pleasure to work with and the engineers very polite and very conscientious. The softener has made a big difference. We would recommend J Wilson plumbing without any reservation
Very happy, I found JWP&H effective, responsive and friendly when I needed my heat pump serviced and some other work needed to be done. I wish I’d gone to them sooner.
Very impressed with the service. Will be using you in the future
Excellent service and we have used J Wilson several times. There is no doubt that their Engineers know what to do, and how to resolve troublesome plumbing issues. Our property is very old and had a broad range of needs from radiator changes to wiring of thermostats and those awkward repairs. Their staff an very friendly, professional and work to leave your property clean and tidy. We have tried a few other plumbing services in the area but J Wilson have won our confidence. The Five Bells, Ryhall.
Great emergency service. Got back to us straight away and sorted the problem quickly. Highly recommended.
Highly recommend! Callum & Max came out to fit a new boiler today and they were fantastic; they arrived on time, were super polite and got the job done without leaving any mess behind. They’re both lovely lads and are a credit to the company.
I have used Wilson twice once for a plumbing problem. And this time for an electrical problem. They have been very professional and prompt. Arrived on time didn't take very long and sorted the problems out. Would recommend the service to an you very much
Speedy and friendly receptionist and professional and helpful engineer (Kevin). After servicing both our boiler and water cistern he left both job sites clean and tidy. He also gave advice on routine maintenance which is very useful! Highly recommended, will use again.
I have used J Willson Plumbing for a number of years and they have always been professional and friendly. The services that they have provided are of a high standard and competitively priced. Definitely recommend
Excellent
We have used this company for our recent renovation and extension of our house. -J. Wilson Plumbing & Heating Ltd left us over part of the Easter weekend (in the whole or part of the house) with neither hot water nor heating, as they had been unable to remedy the cause of why our boiler kept cutting out & losing pressure. Initially, in the week preceding Easter, our existing boiler, which had been functioning very well for a number of years, was blamed for the problem as it didn’t have a certain filter and it was recommended for replacement(!); this diagnosis turned out to be incorrect. The extent of their poor workmanship only became obvious when water started pouring through a ceiling. It took several frantic phone calls that Good Friday evening from both us and our architect before they very reluctantly agreed to send someone out, who then isolated part of the system as there was a leak in it somewhere. Fixing this issue then resulted in the awful inconvenience of a huge hole having to be cut into a brand-new bedroom wall to find the leaking pipe work & the ceiling of the room below having to be completely replaced & the whole room redecorated once it had finally dried out. What had happened was that they’d forgotten to install one radiator and its pipework early on in the process, which were clearly drawn on the architect’s plan. Radiator and pipework consequently were fitted retrospectively in an unconventional way, which then caused the leaking. -Also a vital part to a new shower has been lost by them. More than a week after one of their engineers said, this would be sorted a.s.a.p., they still failed to order a replacement. -A drain pipe running from a new shower basin, was actually running upwards instead of down, which they only corrected after it was pointed out by us. -Numerous promises of workmen scheduled to arrive have been broken & when someone actually does show up, we often experienced that they’d do one job & then vanish again for a fortnight without explanation. -Continuity seems to be an issue; we rarely saw the same plumber more than once or twice, so each time a plumber arrived they seemed unfamiliar with the situation & what work needed to be done. Their repeated tardiness has impacted on other companies that were employed & this meant that the works started running behind significantly. -We have now made a decision that we no longer wish for J. Wilson Plumbing & Heating to be on our premises & we will be hiring a different company to do the outstanding work they were supposed to have done.
I can’t fault them. Both ladies I spoke to on the phone we’re helpful. Engineer arrived on time, offered good advice and actually found something wrong that we hadn’t been aware of (was correct advice). Massive hats off to Wayne who was not only personable but friendly and just smashed the job out! Asset to the company if you ask me. Oh and the guy moaning about parking on the grass verge, #peoplearedying. I just hope your boiler doesn’t go wrong and they can’t attend as you are very particular about emergencies. I wonder if you would say the same to the fire engine or police??
Absolutely brilliant service. Justin and Carl were exceptionally polite, efficient and utterly professional. If you want good service, value for money, and service with a smile J. Wilson Plumbing and Heating delivers every time.
Excellent quick service 5 stars
Our profound thanks and gratitude to the team at Justin Wilson Plumbers for sorting out our little drama, the ingredients being, a nail, a picture and a radiator pipe!! Richard in the office was extremely reactive and responsive and arranged for the wonderful Josh to arrive within half an hour. Josh worked fantastically efficiently, was thorough, clean and tidy. He was simply brilliant and we really appreciate his hard work which probably ate into his home time as it was late afternoon. Most appreciated!
Carl excellent plumber hard worker and very precise .
Highly recommend this company , very efficient, work hard , also not just the normal apprentice good hard working lad will go far 👍🏻
Had a visit from Carl today who managed to sort out our underfloor heating problem (which a previous engineer hadn't!) in double quick time. Nice friendly and knowledgeable chap!
I have had the pleasure of having numerous Plumbing and heating jobs carried out by the Engineers at J Wilson Plumbing and Heating, and I honestly cannot praise them enough! Everything from Ali in the office scheduling jobs to the engineers arriving at my door has been seamless and i have always found myself very impressed with their work . I would suggest anybody looking for Plumbers and heating specialists in the area look no further than this top quality company!
Carl visiting to me today to repair my heating system very polite and very knowledgeable on the system would definitely recommend him and his company
Carl did an amazing job today he pulled out all the stops to get our heating back on before the Christmas holidays many many thanks have a great Christmas
Absolute joke of a company! Have been trying to get them to return to my house after they left the job half done (flushing chemicals in heating pipes) over 8 months ago!! Everytime I phone I am promised a return call to arrange and nobody bothers to call me back! AVOID!
Fitted a new boiler, took away the old all in one day. Good firm to deal with and the workforce are first class. Will definitely use again . Jack and Lorna Doyle.
I cannot recommend this company highly enough. They were quick to respond to my slightly naive and unreasonable requirement (a job that needed doing within 48 hours); when Aston arrived (bang on time), he assessed the situation quickly, gave me ample warning of what might be required to fix it, and then got on with it. He was polite, friendly and informative. Thank you!
Rubbish company keep cancelling when finally came the guy was rude and aggressive towards my wife then said he couldn’t fix the problem because he wasn’t a plumber worst company I’ve come across 😡
Recommended. Impressed. Carl came round & worked v efficiently to get the job done.
Great company run by good people. Competitive price, hasty response, and all round good service! Will definitely be using again.
Probably the worst company ever to deal with. Completely ruined our ceiling, demanded payment without fixing their damages, took our money and never heard from them again. Avoid at all costs.
Friendly telephone call with some practical advice which fixed my boiler without even needing to be called out.
Excellent plumbing company. Efficient, reliable and professional - that's all customers want but rarely get, so dealing with Justin and his team has been a breath of fresh air!
Good plumbing company.his plumbers are brilliant especially Wayne
Area
Areas covered
Lincolnshire, Cambridgeshire, Rutland
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Incorporated 2008
- MCS NAP-28813
- NAPIT
- OFTEC
- Emergency call-outs
- Domestic work
- Commercial work
Also available in Stamford
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