M Blackmore Plumbing & Heating Ltd

Disappointed. Appointment booked three weeks prior cancelled the night before he was due to call.

Well we’ve got there…our new swish bathroom has been installed. Paul of Premier Tiles and Bathrooms, Nr Falmouth choices of quality products from the flooring, walls and sanitary-ware has definitely lifted the look of our bathroom. The room looks bigger!!! The sleek shower unit and contrasting wall panels have brightened what is quite a small room. Importantly your two lads, Paddy and Benji who completed the installation were professional and ensured that the “finish” of all elements were to the highest standard to show of each item to its best. I don’t have to tell you but we have found Paddy to be a great representative of your company. He made sure that we were involved in all aspects of the project. Asking and checking that we were happy with what he had done at all stages. Benjie we found to be likeable and polite. He may be new to the job but he seems enthusiastic and willing to learn. You may wonder why I’ve put pen to paper. Our opinion is that when we ask someone to do something for us we make sure we are positive and make the experience a good one for those who are spending their time with us and not on their backs when they are trying to get the job done…. We found in particular helpful was that you was also able to coordinate with Paul the ordering and delivery to your base all the items needed for the refurbishment. Sourced Ashley the Electrician who offered us options regarding lighting and extraction fan options for our new shower room. All these components worked well together and helped the job to move along speedily. In conclusion we both are delighted with our new bathroom… So thank you once again. Regards Sharon and Ian

Great service, friendly and helpful.

Matthew Blackmore’s company were excellent in helping with a blocked toilet. Even though they had a busy diary, they arranged for an emergency Plumber to visit at 8.00 the next morning. Jenny was professional, friendly and knowledgeable and I cannot praise her and the company highly enough. In addition to clearing the blockage, she replaced the original poorly positioned soil pipes hiding behind the vanity unit, which I could clearly see would have no doubt blocked again at some point if she had not carried out these repairs. Huge thanks for helping deal with a distressing emergency problem.

We have used Matt and the team for 2 kitchens and bathrooms and would not use anyone else. The went above and beyond to help. On one occasion SW water was due to attend and required a hole to be dug for access. At very short notice Matt got this work done and arranged for one of the team to oversee the SW water operations in case there was a problem. I would recommend this company to anyone and know that there would be no disappointment. The team are skilled, knowledgeable and professional. They also answer the phones and return calls promptly.