4th Gen Plumbing Limited

Have used 4th Gen for a few jobs since moving to the area and they have recently replaced a kitchen sink and installed a new cooker extractor fan. They are always professional and friendly - turning up when agreed and completing the work to an excellent standard. They are also great at finding solutions to small jobs. I wouldn't hesitate to recommend Ben and his team!

We would seriously urge you to be cautious and not to put your trust in this company before making any commitment to have work done, their attitude and poor customer service left us very angry. We Booked an appointment for a quote to have a new shower fitted by 4th gen, the engineer arrived on time and estimated the cost of the shower plus fitting which did seem a bit steep but we were despirate to get the issue rectified. We went to the show room the following day to choose a shower, the person in the show room stated that there were only a couple of showers suitable and were not cheap, his customer service skills were very limited and had difficulty navigating the product lines on his computer. However, we agreed on a shower and were later given a date for fitting. Later that day we found the same shower on line for £150 less than we'd been quoted and asked the salesman at 4th gen if it was possible to price match, at which point he got extremely flustered and rudely gave us no choice but to go with the original quote or cancel, so we reluctantly agreed to go ahead. On the day of fitting, we waited patiently, but nothing!! And upon contacting them, we were told that the job had been cancelled!! No warning, no apology, nothing. We have since had the job done by another company, cheaper, excellent customer service, on time and with no problems at all.

4th Gen embody the precise characteristics you'd look for in plumbing contractors. We used them for considerable works including fully fitting a new bathroom and kitchen, water cylinder installation and replacement pipework. Aside from the fact they are meticulous in attention to detail in ensuring high quality in their work (and cleaning up as they go), all their staff are extremely pleasant, genuine people who you can rely on - I wouldn't hesitate to recommend them in an instant.

4thGen Plumbing recently refurbished our en-suite bathroom. The service they provided was first class! Extremely tidy, helpful, approachable & courteous. Very high standard of workmanship. We would highly recommend them. Many thanks to Ben & The Team!

Turnt up on the day they said they would, serviced my boiler. nice man , waiting for quotes to come back for putting in 2 new radiators.

I have nothing but praise for Ben and his team, they did a great job on replacing my Mum's boiler and bathroom. They were very professional, were friendly, tidy and nothing was too much trouble. They arrived on time and got the job finished on time. I would not hesitate to recommend them and will be using them again. Thanks 4th Gen! 😁

A very big thank you to Sam of 4th Gen Plumbing for sorting out our two outdoor taps. Great to find a friendly plumber who is happy to take on a small job, punctual, keeping us in the loop from start to finish and not over-charging for his services. Definitely recommend.

No matter if the job is big or small, these guys are the Rolls Royce of plumbing. Not only is the work excellent but the brothers are polite, friendly, professional and nothing is too much bother for them to do. My wife and I cannot recommened them highly enough. Will always go to them for our work if and when needed.

A big thank you to all the staff for getting are heating and bathroom sorted out so quickly. They did an amazing job

Can't fault them done excellent service and job will definitely use them again