WR Plumbing and Heating Ltd

Had a new oil tank fitted and relocated to meet regulations. Extremely helpful and professional team. Excellent communication and clear information provided. Excellent quality of work. I highly recommend this company. Kay Lobo Downderry

Thank you to W R Plumbing for the service on our Boiler. W R Installed three yrs ago and have carried out annual servicing since. The engineers gave always been polite and friendly and give you a detailed description of the work carried out.

Jay was absolutely brilliant, really patient and helpful

Ryan and his team fitted a new complete bathroom suite for us. Quick, clear and professional communication throughout the project and the work was carried out to the highest standard with brilliant attention to detail. House was kelp clean and tidy throughout. Pleasure to work with them and can highly recommend WR. Cheers Ryan

Excellent service – very knowledgeable and professional. Jay diagnosed and fixed an issue that two other engineers from different firms couldn’t resolve, working it out just from the noise the boiler was making. He got our hot water and heating running again without costing us an arm and a leg. Really impressive expertise and attention to detail. Would definitely recommend.

Lady in the office was polite as were the two young men who came to my house to complete the ten minute repair. The repair was arranged for the same day. All good, but the price? Wow! I was expecting a hefty bill but not quite that much.....

Today Greg from W R Plumbing & Heating Ltd came to do a gas safety check & boiler service at my property. Greg was very knowledgeable & thorough about his job, polite, and an efficient worker. Thank you Greg, and I wouldn't hesitate to recommend this company 😁 Big thank you to Collette at the office too!!

What a fantastic company. Administration of the order was easy and friendly, expertise from the top was incredible and the lads who did the work were a pleasure to have around the house!

The Comapny were very quick to visit and price for a new boiler. The price and warranty was very good compared to the others we received and the communication with the office really efficient. Our new boiler was fitted today and the engineers were really approachable, professional and - they cleaned up behind them! I would highly recommend using WR Plumbing and Heating.

Professional and reliable company.

I hired WR Plumbing & Heating Ltd in January to carry out what they described as a “manufacturer-standard” boiler service at my property. I was charged over £850, which included replacing some components, but basic and essential steps like system flushing, inhibitor dosing, and even cleaning the magnetic filter were not carried out. Within just four months, my boiler began to fail again. Instead of taking responsibility, WR Plumbing attempted to quote me nearly £1,000 for further work — all to fix issues that stemmed from the poor-quality service they originally provided. I decided to contact Viessmann directly, who sent out their own engineer to service the boiler properly. They provided a full written report, corrected installation faults left behind (including a wrongly fitted gasket, damaged burner screws, and a circulation issue), and confirmed debris was still present in the system. WR Plumbing & Heating never responded to my written complaints, yet continued to send me bills. I’ve since had to pursue the matter formally. Their lack of accountability, inflated pricing, and disregard for basic manufacturer standards speak for themselves. I strongly recommend avoiding this company — and going directly to your boiler manufacturer or a properly vetted engineer who will follow service protocols and take ownership of their work.

Fantastic service, professional, knowledgeable and efficient. Well done Harry.

Highly recommend, polite, friendly, professional, kept in contact throughout. Special thanks to Colette, Harry and Kyle. Definately no job too small. Thank you.

From my first initial call to the office, through to supply, installation and now annual service, I can’t speak highly enough of the team at WR plumbing. Very friendly and professional.

Excellent service at our branch this afternoon booked in this morning and fixed this afternoon. Polite friendly service.

Contacted WR for some advice about an issue with my boiler that has been playing up over a period of time. I mentioned to Colette what I thought the issue could be (not being an expert myself) and within 5 mins of contact an engineer appointment was arranged Jay attended and dealt with the fault/issues well within a timely manner, he was polite & highly professional. Also while he was here he checked all rads in the house for me for leaks/issues, where he found a few leaks on various rads. So has arranged for these to be quoted up and sorted for myself. I can highly recommend WR, they are efficient, polite & genuine! A massive thank you again!

These guys fitted us with a new oil boiler. They were reasonably priced, punctual , completed the work in a day. Very polite and professional and explained everything to us. Would highly recommend this company. Great team of people

Professional, quick and lovely to deal with. With a busy life it's wonderful to be able to book over email (and get prompt replies!). Did a great job of our quite awkward kitchen tap repair. We would certainly recommend, and will use again for future work.

W R Plumbing saved our Christmas! Our oil boiler broke down late on Christmas eve, when no one else would come out and look or even answer the phone, W R were more than happy to help. Within 10minutes an emergency plumber phoned me to try and fix the issue over the phone but when this failed he was at our house within half an hour. An hour later and the boiler was back up and running. We will 100% be using WR again for all of our boiler needs.

Superb customer service. Fast, efficient and just very nice!

Full installation of central heating system. Excellent service. Very professional and quality finish. Completed earlier than timescale given. The team were very polite and hardworking. Would highly recommend.

Brilliant experience- responsive and knowledgeable with a great finish. Care taken at every stage and are sure to provide honest consultation around your individual requirements. Can't thank them enough or more highly recommend.

Rang WR plumbing & heating around 7.45am for an emergency repair as we had a leak under our home & were very happy that they dispatched Kyle & his colleague who arrived 30 minutes later to sort out the leak. They were polite, friendly and professional, and by 8.45am, the problem had been fixed. Very impressed with the service. Thank you, will highly recommend to friends & neighbours.

We've used W R Plumbing & Heating a few times now for work in both our own home, and in our self-catering holiday properties and we've been so impressed each time. From initial contact to the work being carried out, their staff are all professional, friendly and helpful, they always turn up when they say they're going to, they carry out the work efficiently and cleanly, and their prices are very reasonable. We definitely recommend them and will not hesitate to use them again. Thank you.

Brilliant and efficient service from WR Plumbing and Heating Ltd - costs very reasonable too

Very good service and would recommend

Had a problem this morning with an outside tap, tried repairing but got to the stage where I could not continue with unit that was fitted and therefore could not turn back on water supply. Phoned WR Pluming, spoke to a very pleasant lady who took my details and passed my information to one of her plumbers, didn’t take long before Kyle came out and was very quick and efficient in sorting me out, amazing service, completely recommend WR Plumbing as a very customer caring company.

WR plumbing have just renewed our boiler . Not only was it at a very competitive price the work was carried out professionally and efficient . The staff were polite and I would recommend this firm to all .

From the first contact call to the final sign off on our Worcester boiler they were brilliant. Kept us up to date every step of the way. Elliott and Harry did a fabulous job on the installation. Very professional. Would highly recommend

I just had Elliott from WR Plumbing and heating out again to do my annual boiler service. He arrived on time and he was polite, quick and efficient. Great service. I will definitely be using this company again. Thank you

Efficient and punctual. Our first time using this company was very positive.

I was referred to this company by a friend, and they certainly didn't disappoint. Rang on a Monday afternoon, Colette was extremely efficient and helpful, and by 8.30 the following morning Kyle arrived to sort the 2 issues. He was polite, friendly and professional, and by 9.10, both were fixed to a high standard. Very impressed thank you, will highly recommend.

Twas a Sunday evening, no heating or hot water, WR to the the rescue, all sorted within the hour! Awesome 👍

Horrendous customer service. Asked them to come over to my property to look at a hot water issue, their engineer ran a few taps in the house for about 30 seconds and then said I need all new parts in my boiler which would’ve costed £££ and then tried getting a £90 call out fee for running a tap. Never mentioned a call out fee prior or even at the appointment. Called British Gas out to double check their findings as I did not feel confident in them as all they did was run some taps and all British Gas did was adjust the flow rate and my hot water issue was gone. Boiler is absolutely fine as was checked over by BG but their engineer tried scamming me out of loads of money. Do NOT use.

Our family have used Wayne to clear a huge amount of land, and for the demolition of a garage, which he then crushed to use a base for the extended driveway that he also created. We cannot recommend Wayne highly enough. He works phenomenally hard, is punctual, great value and most importantly an all round brilliant guy. Huge thanks Wayne!Jill, Tracey, Dave and Alison

Great team, friendly, thorough, tidy and always complete work to a high standard. The whole team are flexible and understanding, as well as responsive to emergencies. Thank you!

Great guys - sorted out our boilers at short notice, and with speed and professionalism.

Requested estimate for a boiler service. Still waiting to hear back from them so unable to pass further comment at present.

Great job. Installed a Worcester 8000. These guys gave us confidence right from the start. From the lady in the office, the surveyer who quoted to the installers Jay (sorry!) and Harry. Simply great to deal with. Jay and Harry were a credit, turned up nice and early and simply got on with it. They worked as cleanly as they could and respected my home. The finished job is nice and tidy, much better than my photos. A local Company employing local people working with local values. Exactly what I like. I will definately be looking nowhere else for my annual servicing.

Fitted a replacement oil Combi boiler. The whole process from start to finish was professional, and for me, the customer, stress free. Fitters were punctual and completed the work to a very high standard. They even wiped the floor on completion. A refreshingly good service.

We have just had a whole new heating system installed, and the location of the boiler moved, and I would highly recommend WR plumbing and heating. They got us booked in very quickly as we had no hot water and heating. Colette was absolutely brilliant at organising everything and keeping us informed. All of the plumbers were friendly, turned up on time, and went above and beyond. Thank you to you all.

Contacted WR Plumbing and heating after spotting a leak from our first floor bathroom. The plumber that came to investigate was friendly and helpful and managed to find the source of the problem (which in this instance wasn't plumbing related). Will happily contact them again if I need anything in the future.

We had an entire heating system installed from scratch. Whole job done in four days by two incredibly polite,capable young men who were a joy to have in the house. Collete was great and accommodating with admin also. Well done team, staying local proved to be the correct choice. Many thanks!

I’m so impressed with W R Plumbing! My shower stopped mid flow and they were able to source and fit a new one in record time. So helpful and friendly. I will definitely be using for all future work. Thanks so much Greg & Colette

I had water coming through my kitchen ceiling on a Saturday!!! I found WR Plumbing and Heating Ltd very professional. The plumber (Jay) came out and fixed my leak on the same day as an emergency. I would highly recommend for their professionism, their quick response and excellent workmanship. Brilliant!!!! 🥇🪠😊

Always had a good response from this firm. They have always turned up. Fair price for an annual boiler service. Replaced my boiler 12 months ago. If you want a plumber to turn up use WR Plumbing Ltd.

I cannot recommend this company highly enough! They responded so quickly to my boiler breakdown with a competitive quote, they came when they said and the prefessionalism of the whole team from phone contact to removal and installation of a new boiler was outstanding. THIS is how its done!

Excellent Service from start to Ryan coming and repairing and servicing the boiler. Trying to get a final bill to pay is getting no response. Have tried calling - no answer, have sent 3 e-mails and no reply. We want to pay, but not going to keep trying.

I would highly recommend this company they provided a a fantastic service great value and very neat service thank you

We used WR Plumbing and Heating after a recommendation and we’re very pleased with the work and advice given by Greg .Will use again for regular service and any further Plumbing or heating problems 👍

We have used WR plumbing for many years and cannot recommend them enough. They service and repair our boiler and have repaired leaks- they are always so quick to respond, are highly professional and provide an excellent service 5 star business Thank you

there service is excellent and very professional and friendly

Ryan and the guys were great. Good job, no mess. All looks so much better. Very pleased. -

Had boiler setviced .what a very happy friendly person greg was.told me exactly what he was doin in the service .will defo be using this company again 😁

This company provided excellent service which was prompt, friendly and extremely professional. Simply the best and l I have no hesitation in recomending them.

Excellent, friendly service.

WR Plumbing and heating, very fast and friendly. 100% trust worthy and highly recommended !!!! Will defo be using WR from now on !!!

Fast and good communication. Diagnosed the problem and got the part the next day and fixed straight away. Fair price

Amazing service great lads

WR Plumbing answered my call and sent a plumber out the next day to repair my leaking hot water bath tap. Prompt and friendly service, professional and value for money. Big thank you, I will use them again and recommend WR Plumbers (Two other plumbers let me down)

Prompt, reliable, friendly, what more can you say.

I'm shocked at reading so many good reviews. At first WR were quick to respond and book in an appointment with their engineer, that was the only good part of my experience. The engineer found the issue and said it would only be a £45 repair job (not including the call out). I received a 1.6k quote for a boiler installation. I called up to enquire (and also complain to that a cover was left off exposing 240V cables, which i've heard is very dangerous. My email was completely ignored, I've had no follow up to rectify the quote or complete the job. Only an invoice for £90 for the call out. Utter waste of time, incredibly poor service, rip-off merchants.

Excellent service from start to finish. My enquiry was dealt with very professionally and efficiently. As was the work we had carried out. Very tidy on completion removing rubbish and cleaning up. I would not hesitate to use WRPlumbing & Heating again and would recommend them to anyone.

Been really helpful on first job, came out really quickly. Now asked for quote on second job, really friendly staff.

All our dealings with the company were professional, friendly, honest and never was there any pressure put on us to have the job done. Oil fired boiler installed within the day to a great standard. After care also very good, Colette in the office dealt with any issue straight away. Would thoroughly recommend this company.

Fabulous company. Very quick to respond and attentive, especially Colette. Our plumber was very polite and helpful as well. We are looking to get more work done in the future from WR Plumbing and would recommend to anyone!

Prompt couteous service. Highly recommended.

Recommended for boiler installation and really helpful providing excellent after installation service to resolve any issues. Thanks again to Gary.

Highly recommended by a friend and I can see why. No hassle and excellent service. Helpful, polite and very professional. Turned up really quickly. I would use every time.

Great experience from WR Plumbing & Heating, was having issues with boiler so rang first thing and one of the team came around that morning. Diagnosed issue as one of two things and agreed cheaper of two options would be tried first, engineer went away to get part, stating would be back following day to fit. During the night boiler completely failed so rang up again in the morning and Ryan came around to confirm that would need a new boiler. Boiler installed two days later with minimum fuss and mess, excellent service would definitely use WR Plumbing and heating again.

I can not rate Ryan and his team high enough. Called them up after being told I need to replace a heat exchange unit by another another company. Not only did they come out within a few hours but fixed the fault without costing me £100's for a part that actually didn't need replacing at all. Thank you

W R Plumbing fitted an external tap for us. To the front of the house, so a tidy job was important. Very impressed and will definitely use again.

Absolutely fantastic service from Ryan at WR Plumbing And Heating, I was in a very difficult situation and he sorted me out brilliantly.

Advice not use them they just mess you about..