English Plumbing Co
4.9(81)Salisbury




About
English Plumbing Co is a plumber based in Salisbury. They repair, service and install boilers, fit heat pumps, and take on bathroom tiling too. They also do landlord work, and their work is guaranteed. Customers say they are friendly and professional, tidy up after themselves, explain the work clearly and help with booking and admin.
Services
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Heat pump installation
Reviews
4.9
English Plumbing Co is described by reviewers as friendly, tidy and professional, with repeat customers among them. Several say Matt, Harry or Darren explained the work clearly and cleaned up afterwards, and a few praise the booking help from Charlotte. Reviewers report boiler servicing and repairs, bathroom and shower room refits, radiator and pipe replacement and leak repairs; one says a full bathroom was refitted to their liking and another that a new shower was made into a walk-in without replacing the tray and tiles. One reviewer says a boiler thought to need costly repairs was found to be fine, and another that a boiler was fixed the next day after a New Year breakdown. One reviewer says a side path at their home was used to store materials without permission and was not swept, and another says an email asking for a quote went unanswered.
Fantastic genuine honest service. We had been told by another plumbing company our boiler needed £400 worth of repairs done. So we Contacted Charlotte & Matt for a 2nd opinion/quote, Matt arrived next evening in his own time to do his own diagnosis! He done all the things the previous plumber apparently did to find there was no issue with the boiler at all. He then returned the next evening again to check/test everything again to make sure all was still good, cleaning parts of his own back without even being asked & saving us alot of money on unnecessary repairs. Have now booked them for annual services also.
I posted a question online and Matt was quick to help and talked me through different things over the phone, which thankfully fixed our issue! Appreciate not only he saved us paying someone to come out for something simple he was happy to do this in his own time. Thank you
Matt was a legend. Our boiler started having an issue suddenly this afternoon and we were worried about heating this evening. Matt showed up to save up just in a few hours after speaking with him. All sorted and that’s exactly why we need support local businesses like English Plumbing Co.
Boiler service and a leaking radiator repaired, highly recommend.
Mathew and Charlotte are such lovely people to deal with. I had an emergency after work one day where my boiler had stopped working after a power cut. I phoned and spoke to Charlotte who was very understanding and checked weather Matt was available to come out. Luckily he was heading in my direction after his shift and was happy to pop over to have a look. He was ever so helpful and had a look to see what the problem was. In the end it turned out to be a blown fuse and all is well but it was such a pleasure to deal with genuine people who care for their customers. Thanks again for helping me on such short notice and see you soon for my boiler service. Thanks again Nick & Emma
Excellent service Came the same day and fixed problem Great communication Highly recommend
We had a full bathroom refit from a dated bath and toilet bathroom to a lovely mobility friendly shower room. From start to finish the workmanship was faultless. I will be using the English Plumbing company in the future and will be recommending their services to friends and family.
English Plumbing Company did a very professional job replacing an old lead mains water feed pipe. Arrived promptly and completed successfully with minimal disturbance, Very clean & tidy. Thank you all for a super job.
Got to know them as a company in a local summer fair, decided to support a local small business and get them to service our boiler and check low water pressure around the house. The process has been straightforward, what you'd expect from the point of query to arranging a date. On the day the plumber arrived early, was courteous and friendly. Done the boiler service as expected, topped up the pressure gauge, cleaned the parts, filled up some small gaps around the pipes (which I would say is extra, had 4 different plumbers previously coming to do the same job but none of them picked that up). Checked our upstairs ensuite shower water pressure as I think it has dropped in the last few months. Plumber explained probably due to new houses being built in the estate. After measuring, he explained that our entry water pressure is within the expected legal limit, and the drop between the entry point to the shower is also as expected. Though we cannot solve the low water pressure issue, I felt reassured by the plumber that the issue is not with the house/pipes, but at a higher level. My overall experience was excellent, they only invoiced for the boiler service at the end! Will definitely consider them for any future plumbing related jobs.
English Plumbing helped reinstall a bathroom that was leaking through to the ceiling below. They came highly recommended by a friend and lived up to all expectations: they were quick to visit to assess the job, quick to follow up with a very reasonable quote, and quick to get me booked in for the work. When it came, the work was done without fuss or mess and was exactly as quoted. Based on my experience I cannot recommend English Plumbing highly enough and will happily use them again.
Excellent service, Harry was quick and efficient, did a great and tidy job. A very fair price too, I would absolutely recommend.
Harry done the work for us he is polite and always on time, always very clean and tidy and explains the job and is very knowledgeable. We will call English Plumbing for any work or advice.
I am very impressed with the English Plumbing Co. They replaced all my old radiators and have put a dual purpose one in my bathroom at a reasonable cost. They have been tidy, polite, considerate, patient and hard working throughout. I have no hesitation in recommending them. Sandra, Salisbury
My first time using The English Plumbing Company. Went on local recommendations and was not disappointed. Darren was professional, friendly and took the time to explain certain aspects of the service that he was carrying out. The EPC will be my go to company for all things boiler related AND bathroom re modelling. Thanks you.
Great experience with English Plumbing throughout the whole process. Always kept me informed and managed to fit me in quickly. The gent (Harry) who attended was very informed and rectified my issue swiftly. Would highly recommend English Plumbing Co.
Amazing service as usual from English Plumbing Co. Matt is very friendly, knowledgable and gets to you as quick as he can - helped us get our hot water back within 15mins!
I have had a number of jobs done by Matt and his amazing team. The work is flawless everytime, he and his team are hardworking, have amazing attention to detail and always leave the workplace clean and tidy. I can't recommend them enough.
I have used English plumbing company for all of my renovations in my last two houses. Absolutely brilliant service. Arrived on time. Very professional, very trustworthy to be left In my home while I went out to work. 100% recommend.
From start to finish a great experience working with English Plumbing. The workmanship was great, job completed to a great standard, and a friendly team! Would highly recommend and use again in a heartbeat!
We have had such a wonderful experience with English Plumbing Co, from initial contact discussing the job, receiving a timely reasonable quote and wonderful end job. I will definitely be recommending to family and friends.
Outstanding Service from Start to Finish! I couldn't be happier with the service I received from English Plumbing Co. From the moment I called, their customer service was friendly, responsive, and incredibly professional. They scheduled me quickly and showed up on time—a rare find these days! Matt was knowledgeable, courteous, and respectful of my home. He quickly diagnosed the issue, explained the problem in plain terms, and provided a clear, fair estimate before starting any work. The repair was done efficiently, and the quality of the workmanship was top-notch with no mess left behind. What really impressed me was their attention to detail and commitment to doing the job right the first time. It’s clear they take pride in their work, and it shows. If you’re looking for reliable, honest, and highly skilled plumbers, I absolutely recommend English Plumbing Co.They’ve earned my trust and future business.
Excellent service from English Plumbing. Highly recommend. Reliable, trustworthy, wonderful job done.
We have used Matt for a number of years, from boiler services to emergencies. Every time nothing is too much trouble, always professional and wearing a big smile, Matt is knowledgeable, honest, experienced and very reasonable. I wouldn't hesitate to recommend Matt and his team to anyone.
Absolutely brilliant company. Matt and charlotte make everything so easy. Quality of work is first class and really professional. Would highly recommend.
Very prompt and efficient service. Thank you English Plumbing!
Great service!
English Plumbing replaced an old shower cubicle with a new shower screen to create the walk-in shower I wanted, but without the cost and upheaval of also having to replace the shower tray and tiling. I appreciated Matt's straightforward and practical approach when assessing the job. Harry undertook the task (along with Darren for parts of it) and he was clearly determined to do the best job possible despite having to contend with a few unexpected issues which arose. Both guys were professional and friendly, and cleaned up after themselves. I am very pleased with the results and wouldn't hesitate to use them again.
Just had a new bathroom fitted and the whole English Plumbing team were great. All work was carried out considerably and to a very high standard - resolving many problems which had been there previously. Thought the job was great value for what we paid. Thanks to Matt and the team.
great company great response and left the place cleaner than they arrived cant prise them enough
Matt is Brilliant, would 100% recommend. Fantastic service and so easy to arrange. Charlotte is really helpful when booking. Great customer service. Thank you
Great job by Harry. Explained everything clearly and carried out the job in a clean and tidy manner. A credit to the company!
I contacted English Plumbing Company after my gas was cut off due t o a leak. Matt Andrews arrived the same day and located the leak with a very short time after arriving. His professionalism and manners were impeccable. I felt reassured and confident in his abilities. I would highly recommend this company to anyone and will definitely be using them for any future work I need. thank you, Matt, for your outstanding service! Sharon
Matt has been so helpful and responsive when we've needed help with our boiler! Would definitely recommend.
Our Boiler stopped working on New Year's Day - we contacted Matt and he came out the next day! He found the issue and sorted it, but as he checked the system for safety he found a few other things wrong. He came back the next 2 days to fix, test, and make everything as safe as possible for us. Matt and his team were very professional and dedicated to getting it right. We were extremely happy with his work and communication during the entire process. He will be our contact for anything plumbing and gas safe in the future. Thank you for everything!!
Fantastic company. Always polite and helpful. Tidy up after themselves. Can't fault at all. Best plumbers around.
Matt and team replaced an old shower that I had previously been told couldn't be replaced. Was an amazing job. Couldn't be happier with the service and shower best it's been in 20 years. Would definitely use again and highly recommend.
English plumbing were very prompt in replying to me when my boiler wasn't working. They fitted in time to come out and check the issue and fixed it the same day. It's nice to have a company like English Plumbing out there, to respond and act so swiftly. They don't charge ridiculous prices either and are very friendly and professional.
Brilliant company . Clean , tidy and very neat plumbing. Kept us updated and informed of progress. These guys were recommended to us and we can highly recommend to others . Thank you
I have just had a boiler replaced by the English Plumbing Co. whom I can, without hesitation, recommend. Their approach to the job in hand is totally professional, their workmanship is top rate, they are hard working and they do what they say they will do. They arrive on time and even clear up after themselves! All in all they provide an excellent service at a competitive price.
From the first contact to the completion of our service was handled very promptly and professionally. Matt was very prompt, polite and knowledgeable and has the time to pass on his thoughts and knowledge in an excellent manner. We would throughly recommend English Plumbing Co
English Plumbing Company were friendly, professional and efficient. Explained clearly what was needed and did not overcharge - very good service
Great job. Always professional and taking pride in their work
First class service, highly recommend
Great team who went the extra mile to fix a leak under my garage. They have given me a future proof fix and did it in record time. Also serviced my boiler quickly and efficiently. Would highly recommend them.
They're working on my neighbours' home. And seems to think the side access to MY house is a great store room for their stuff. No respect. No consideration. And no advance permission or advice. Just do as they please. If they turn up near you.. Put a fence up if you don't want them expanding on to your property. In response to the one below. Why the heck didn't your employee sweep my path? Is that down to my neighbours as well? Your a joke.
We have had a room waiting for almost 6 years to become a shower room. We enquired and I must say English plumbing have been absolutely fantastic. Arrive when they say they will. Very tidy workers. Highly recomend . Just up to us to paint it now.
I've used English Plumbing to service my boiler since we moved to Salisbury a few years ago. They always turn up when they say they will and are always friendly and really helpful. Their communication before & after a visit is great, they always reply to messages and I can't say enough good about them.
From start to finish from organising the work ,carrying out the work everything was fantastic. Darren was brilliant very professional very clean and happy to explain everything and importantly everything worked 😄😎 Jerry
Matt did a brilliant job when he performed the annual service for our boiler!
Great company. We use theirs services each year and we are extremely happy with quality of the work. We can always ask for advice and call if there are any issues. Highly recommend.
Been using EPC for 5 Years and they are brilliant. This time I had a new shower as the old one died. A great job by the team. 100% recommend this company.
Harry did a brilliant job finding and solving our water hammer in a quick time. Thank you Harry and English Plumbing. G. Rose.
Very happy customer ! Matt and the team recently carried out a complete bathroom refurbishment along with various other jobs around our listed property all carried out with great care and finished to an extremely high standard, all in the time frame and price agreed.
Excellent service from English Plumbing! Job completed on time and great standard of work. Really happy, thank you!
Matt came to service the boiler and sort out some other issues we have been having with our heating. He is so knowledgeable and great at explaining and sorted all of our problems with minimal fuss. Great company to use and excellent service. Highly recommend.
Top service from a email enquiry to works carried out. honest and professional service, highly recommended. Will definitely use again and recommended to friends and family.
I was looking for someone honest and reliable to tackle my new bathroom project. English plumbing exceeded my expectations. The job was finished on time, to perfection and within the estimate. I hope to use Matt and his team for all my projects going forward.
We have used English Plumbing for many years, they have replaced a bathroom, replaced boilers and completed general maintenance and servicing. We have always been pleased with the quality of the work carried out and the tidiness of the team. We always recommend Matt to friends and family.
Outstanding service year after year with English Plumbing. We've had three bathrooms refurbished & one cloakroom plus annual boiler service for ten years with Matt & his team. I can never recommend them enough to people, tidy & quiet (as quiet as a plumber can be) worked around our very young family with great consideration.
We had an electric shower fitted in our main bathroom as the new build house we bought didn’t have it included. We also had a good portion of the bathroom tiled including our downstairs toilet. I have to say the guys were excellent. The professionalism to begin with, it’s clear to see they are good at what they do. But it was also the little things such as how tidy they were in the house, how little they disrupted our work from home and how they communicated along the way to make sure they were putting things in the places we wanted down to the colour of the grout - making sure we were informed with each decision. Very much recommend! So much so we have already mentioned them to our parents for some potential upcoming work.
Great service, great value. Really pleased with English Plumbing Co. Thank you
These guys are very experienced and no job is too much big or small. Matt is always friendly, prompt and tidy. Wouldn't go any where else for my plumbing and heating needs. Would always recommend
Matt and team did a great job. Thorough quote with no surprises. Really pleased with the quality of the new shower room and the care taken.
English Plumbing recently transformed my rusty old bathroom into the beautiful room it is now, and I’m delighted with it, and them. The whole team worked so professionally. They were friendly, efficient and nothing was too much trouble. I can’t wait for the walls to be decorated now, once I can decide on a colour! Thank you Matt and team 😊
Brilliant service from Matt and the organisation from his secretary (Charlotte) was OK
Excellent service from Mat. Very friendly and professional. Would thoroughly recommend.
They have done a fantastic job rebuilding my bathroom after a leak. It's been finished beautifully. Will definately use again for plumbing work.
Matt and Russ are superb. They are brilliant plumbers, offer great pricing and are both very personable guys. I would highly recommend them and we would definitely use them in the future.
Emailed them for a quote but no reply two weeks on!
Very happy with the work done and more than happy with associated costs involved. Happy to recommend this co for all plumbing and associated heating/cooling problems.
Matt is very professional and on time! Thank you for helping me
Matt is very good at his trade and is a very likeable chap
Friendly, professional and quick service. Despite being booked up for months in advance they managed to squeeze us in right before Christmas for what was a relatively small fix but had a big impact on the building's day to day facilities - a well deserved 5*!
Absolutely brilliant ! Matt and the team are really superb could not fault them,a sheer delight to deal with.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 4:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- Landlord work
- Work guaranteed
Other plumbers nearby
Also available in Salisbury
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