Plumbcraft (Yorks) Ltd

Plumbcraft were very efficient and professional. The plumber was very friendly and explained the repair in detail. We would not hesitate to use this company again, and will certainly recommend them.

I have just purchased my bathroom tiles from these guys Right from the start they could not be more helpful as I was a bit of a pain chopping and changing my mind they always allowed me to borrow samples without any hassle I eventually chose a tile the price was marked up wrongly in my favour but they honoured the sticker price we arranged delivery which I had to change again this was done without any problem at all even the delivery was on time and hassle free My experience has been brilliant highly recommended

I've just had a new boiler installed into my attic, (previously installed in the centre of my house). To say this was a difficult installation is an understatement, Adam, the installer worked professionally, tirelessly and really knows his profession. I cannot reccomend Plumbcraft and in particular, Adam enough. Many thanks. Trevor.

What a fantastic service changing a standard shower that I needed to use ramps to get my disabled wife into the shower into a superb wet room. High quality expert workmanship, punctual, polite and efficient. All completed in 3 days,brilliant

The staff at Plumbcraft worked patiently with us to design our bathroom, guiding us through every step of the process. They kept us fully informed about pricing throughout and made excellent suggestions regarding the layout and placement of the bathroom fittings. The overall price was extremely competitive. The work began on schedule, and I was kept updated each day regarding the fitters' arrival times. The fitters, with special mention to Andrew, did a fantastic job and efficiently overcame several unforeseen problems along the way. Each evening, I received a phone call to ensure I was happy with the progress made that day, which demonstrated a real commitment to customer satisfaction. I am delighted with the finished bathroom. The quality of workmanship is outstanding, delivering a high-end finish at a very reasonable price. I would highly recommend Plumbcraft to anyone considering a new bathroom.

Plumbcraft has always been my first choice for any plumbing and heating needs over the last 20 years. Recently, they transformed my bathroom into a stunning wet room and they also installed an air source heat pump for me. Both projects were handled smoothly and professionally. From the friendly ladies in the office to the skilled tradesmen on site, the whole team is reliable and approachable. I highly recommend Plumbcraft and will definitely be using their services again. Thank you so much everyone at Plumbcraft for all your help!

Just had our bathroom refitted by Plumbcraft and am delighted with the results. The team were polite, professional and helpful and I can highly recommend their work. Well done and thankyou

We started using Plumbcraft to service our Oil fuel boiler last winter and we were impressed by the transparency of cost, communication in the run up to, and after the service, as well as the workmanship. I would highly recommend!

Just excellent. From the prompt replies to emails to rapid resolution of the problem, everything was perfect. Wish I found Plumbcraft years ago. Thank you.

Boiler part needed but sourced and sorted. Friendly and knowledgeable engineer. Checked out some other plumbing work we need doing whilst he was here and is going to give us a price. Great service all round. Thank you.

We booked some kitchen plumbing work with Plumbcraft. I'll keep it to the facts. The internal plumbing was completed to an acceptable standard. However, the external pipework for all our kitchen waste water was left with a split and discharging onto the drive instead of fully into a gully as per building regulations. Neither were the redundant holes in the external wall made good. We complained and another plumber came out the same day to rectify it. We are experienced homeowners and know what should be done. However, people less experienced would have been left with continuous grey water discharging over their outside area from sinks, washing machines etc. We paid their invoice for parts and labour as expected the day it arrived. A week later we received another invoice for parts, full of mathematical and date errors. When we queried it we discovered they charge a 30% mark up on all parts and materials. They will not install parts bought by yourself even if identical to those used. No explanation was given for why the second invoice parts were not included in the original invoice. We always prefer using local, family run businesses rather than funding large national companies. In our opinion this company let us down badly and we will source our plumbing requirements elsewhere in future.

Extremly good service from first telephone enquiry answered by Sophie, who booked surveyor Wayne to come and provide an estimate within two days, through to completion of instalation of new boiler, radiators and bathroom heated towel rail, all installed by Adam. Estimate was fully detailed and itemised and was received within 24 hours of Waynes' visit. Instalation was scheduled to take 3 to 4 days and start within two weeks of acceptance of quotation. All work was completed within the agreed time frame and carried out to impecable standard with all areas of work left imaculatey clean and tidy. This was not an easy job as buildings being worked within are over 100 years old, with some of the walls being over 2 feet thick and constructed of stone and cobble.

Recently had our heating system replaced by Adam at Plumbcraft, brilliant service, started and finished in the specified time meaning we were able to plan really well. Would highly recommend. Matt Ball, Richmond, NY

A miscommunication ended with me being billed £117 unexpectedly. I thought a plumber was coming to quote for rectifying an issue we had, however, Plumbcraft billed me their call out fee plus first half hour and vat. Had it had been made clear, I would have questioned it and cleared the miscommunication up beforehand. They did email their price structure over, but I thought this was for if I went ahead with the work. The service I got I certainly don’t feel warrants £117, the plumber must have thought it was the easiest money the company had made. The plumber turned up, said what he’d do, and said he would send a quote. We’ve had a number of trades look at work in our house recently, none billed us for this. I was surprised by the customer service reaction, reputation is so important. After receiving the invoice over 2 weeks after the visit, I rang Plumbcraft to speak to someone about it and soon saw where the miscommunication was. Good customer service would have been listening to the issue and putting the customer first. However, I was talked over repeatedly and there was little understating from their end. Eventually they did say they would knock £39 off if I went ahead with the quoted works, but given my experience I was reluctant to go with them. Instead, I asked someone else to look at the issue, who quoted cheaper and didn’t charge me to look at the job! Guess who got the work. Have I had received better customer service, they would probably have got the work. Personally I’ll avoid them in future. If you want to get them to look at some work, confirm in writing if it’s charged for beforehand. Also worth looking at their trust pilot reviews.

After using Plumbcraft last year everything was fine. What a contrast to this year! The boiler was working perfectly before the service, After the service, we came home to no heating, The pressure on the boiler was low. I topped the pressure up, boiler still wouldn’t come on. Spoke to a lady at Plumbcraft who told us to try a few things. Still not working, Finally got it to come on by taking the thermostat and placing right next to the boiler, We now seem to have 2 problems, Pressure problem and connection issue between boiler and thermostat. Plumber came back out and said we now have to have some parts replaced! I find it inconceivable that it was working perfectly fine, Yet after the service we need to have new parts fitted! Will not be using ever again.

Last minute panic before Christmas, but Lee came as planned and efficiently fixed the leak. I have no hesitation in recommending Plumbcraft to anyone.

Excellent!

We found Plumbcraft very professional in every aspect of dealing with them, There original quote was competitive, the fitting of the boiler was quicker than any other company could quote and the actual installation was faultless as was the technician who fitted it. Excellent service, well done

Excellent company. First class heating engineers and would not hesitate in recommending them.

Reliable, high standard of work and go the extra mile to provide good service.

Excellent worker polite and efficient

A absolutely brilliant job with a very hard working man .I can't praise him enough

More than happy with new boiler installation engineer only took great pride in his work

Had our new bathroom completed yesterday . Very pleased with the workmanship ,and very pleased with the finish . All the lads who came to us were polite ,friendly and excellent workers ,Thankyou plumbcraft ,

Excellent experience from start to finish with new heating and boiler installation. The initial appointment with Wayne was excellent and he explained everything that they would do. Adam the installer worked so hard the entire fitting and communicated where he was up to and what he would be doing next. An absolute credit to the company. The admin staff Jess and Sarah were also professional at every step too. Thank you so much. Highly recommend.

Lovely service, customer service fantastic, the engineer who came to our home was knowledgeable and respectful.

We had a visit from Connor today, what a lovely young man. So professional , helpful and kind a credit to anyone’s business

Highly recommended. Worked with us through planning the bathroom that we wanted to fitting, resolving any problems together along the way. Our needs and wants were listened to when designing our bathroom, working together to get what we wanted. Our bathroom fitter was excellent and chosen to meet extras we needed. They listened to us and worked with us each day so we knew what was happening and so the project continued to be exactly what we wanted. Their expertise was fantastic and friendly, supportive nature meant we felt listened to when we wanted to alter things slightly as we went. We love our new bathroom. It has gone from a bathroom we hardly ever used, to the one we choose to use the most. It is exactly what we wanted. Fantastic company.

Fantastic I had Plumbcraft recommended and I am delighted with the work. It was easy to arrange a visit for a quote, turned up on time and within a day I had the quote, changed my mind on a couple of small points but within a couple of days all was confirmed. Very professional with the invoices, clear and precise, job booked in for 5-6 weeks time, very transparent, they are busy which is good to see. The fitter turned up on time, was clearly highly skilled, no fuss just got on with the job, finished on time and cleaned up afterwards. Great communication all the way through from Charli, gave me lots of confidence all would be well. I thoroughly recommend Pulmbcraft and will be using them again. Well done everyone and thank you very much.

I’m very disappointed with the service received from Plumbcraft during a recent bathroom installation. The experience began poorly with an incorrect quotation and a missed design meeting, which I had booked time off work to attend. The salesperson never turned up and no explanation or follow-up was given, leaving us to proceed without a proper design review. During installation, multiple issues became apparent: • The toilet was installed in the wrong location, and I was only told afterwards that it was due to the soil pipe layout — something that should have been identified and discussed in advance. • As a result, the tallboy cabinet can now only be fitted so that the door opens into the room, compromising both the layout and usability. • The final finish reflects poor craftsmanship, with visible flaws and substandard attention to detail. • I was pressured and effectively blackmailed by the office into making a final payment before the job was complete, being told items would be stuck on the wall regardless just to secure payment — which I found completely unacceptable. • No one from the office followed up during or after installation to check progress or resolve concerns. While the on-site fitter did their best, the entire job was let down by poor planning, weak project management, and a serious lack of customer care from the office. I would not recommend Plumbcraft based on this experience. If you do use them, ensure that all designs, payment terms, and responsibilities are confirmed in writing — and do not make any payment until all work is complete to your satisfaction.

Wonderful service by Andrew the plumber . His work was extremely clean/ tidy and he was very helpful. Andrew managed to replace a shower valve into the smallest of places . Thank you again Andrew ( and Jas in the office) for your service.

We've been using these plumbers for over 10 years now, and they’ve always been reliable. Yesterday they came to the rescue again when a leaking toilet meant we had to completely shut off our water. From the initial phone call to the completed fix, everything was sorted in under 3 hours. You really can’t ask for better service—fast, professional, and dependable :).

I do not recommend Plumbcraft.We were promised a luxury bathroom and this is not what we ended up with.

We had our gas boiler serviced, absolutely fantastic service, great price, would highly recommend!

Awful company, read all the reviews before you go with them, not just the good ones.

Once again a great service. Mike came & thoroughly checked the boiler & error code. He then ordered the new part required and replaced as well as ensuring everything else was cleaned & ok. Very professional, knowledgeable friendly guy. A credit to Plumbcraft. Many thanks.

I am absolutely thrilled with our new bathroom! The designs done for us were stunning and exactly what we were looking for. The fitting was carried out with precision and excellence, making everything look seamless and polished. I was incredibly impressed with how well-organised the entire process was. A special shoutout to Jas and Charlie for their exceptional customer service; their daily phone calls every afternoon to ensure we were satisfied were a wonderful touch. Their attention to detail and customer service really stood out. I can hardly wait to show off my new bathroom to all my friends. It has exceeded all my expectations!

🌟🌟🌟🌟🌟 I am absolutely thrilled with our new bathroom! The designs done for us were stunning and exactly what we were looking for. The fitting was carried out with precision and excellence, making everything look seamless and polished. I was incredibly impressed with how well-organised the entire process was. A special shoutout to Jas and Charlie for their exceptional customer service; their daily phone calls every afternoon to ensure we were satisfied were a wonderful touch. Their attention to detail and customer service really stood out. I can hardly wait to show off my new bathroom to all my friends. It has exceeded all my expectations!

Plumbcraft have been my go-to team for all things plumbing, heating, and home improvement and for good reason! Over the years, they’ve helped design and fit our kitchen, 3 of our bathrooms, plus the downstairs toilet. I love quirky, individual designs, and they’ve supported me every step of the way from sourcing unique products to fitting them perfectly. They’re not just “yes” people either; if something I’ve wanted wouldn’t quite work in the space, they’ve taken the time to explain why and come up with clever, stylish alternatives that suit both form and function. They also fitted my kitchen floor, which was no small task, especially as it felt like it took forever to find the perfect tile! But their patience never wavered, and the end result is just what I had in mind. Beyond the big projects, they’re also my trusted boiler service firm and have installed many a radiator around the house. Whether it’s a full refit or a routine service, the level of care, quality, and attention to detail is consistently outstanding. What really sets Plumbcraft apart is the people. From the office team to management to the guys on the tools, everyone is welcoming, knowledgeable, and always happy to help, no matter how silly my question might be! Every interaction is friendly, professional, and genuinely helpful. Fabulous service all round, I can’t recommend them highly enough!

Have seen the quality of work by this company and wouldn’t recommend anyone use them!

We would definitely recommend Plumbcraft! We had a hastily arranged boiler and unvented hot water system service, as our house is up for sale, and we realised it hadn't been done. Plumbcraft were excellent, from the booking, through to the actual service and aftercare. Our Service engineer was even early, we'd booked via email, which was an easy process. We live in a 3 storey townhouse, so he properly earned his money on a rather warm day. We had cleared out the boiler cupboard and the airing cupboard so he had room to work, and he did appreciate it! He was friendly and knowledgeable, and we just left him to his work. Thank you for a good service (literally) and getting us ready to move house. We would certainly recommend you, and will definitely use you again when we move.

We couldn’t be happier with the outstanding service we received from Plumbcraft. From the initial design consultation to the final installation, everything went flawlessly. They designed and built our en-suite bathroom from scratch, and the entire process was smooth, professional, and right on schedule. A special mention must go to Andrew, our fitter, whose attention to detail and precision were second to none. His craftsmanship has truly brought the design to life. The finished result is absolutely stunning — our new bathroom has exceeded all expectations. Thank you to the whole Plumbcraft team for delivering such a high-quality project. Highly recommended!

I would not recommend this company, I had a shower fitted and I’m now having unresolved problems with the company who feel like blaming the customer covers them. One of the boards in the shower is flaking so we contacted the company regarding this under the understanding we had warranty as promised, we have now been told this isn’t the case and are being accused of using harsh products and causing the damage ourselves. We have only used soapy water and followed all manufacturers advice. No one has been out to the property and they have made this assumption by photos that have been sent in. Also the issue is on one panel if it was due to products wouldn’t this problem be on all the panels? We now know a great deal of others that are having unresolved issues with this company and are even being taken to court. They basically rob you of your money and have 0 care for their customers. There’s no point even promising a warranty! We had issues as soon as the shower was fitted and marks on the panels appeared within 5-6month. We are now making a claim with trading standards.

Would not recommend,ongoing issues with product to which the company are refusing to acknowledge and are very difficult and apprehensive to deal with,use cheap materials please please avoid others locally have also experienced similar issues

From enquiring to completion of new boiler installation etc. very pleased, staff really good.

We have had excellent service from the planning stage of the work and Wayne’s initial survey to the instillation of thirteen radiators. Wayne went out of his way to find the radiators we wanted to match the requirements of different rooms. Adam and Mike removed the existing radiators with care and did an excellent job fitting the new radiators. They skilfully moulded pipework and we are very pleased with the results. Dave who did some joinery work to facilitate wall fixings was equally good. Everything was left clean and tidy. A stand out feature was how friendly and polite everyone was. Despite the disruption it was a pleasure to have the team in our home. Jill and Mike.

We are very please with our bathroom refit. From the initial consultation with Richard and the installation by Dan and Lee who were professional and very friendly. The work was completed and signed off by ourselves and the fitter who relayed this back to the office. Within 5 minutes we had a phone call asking for the final payment we pointed out you had not sent an invoice yet and the payment would be made at that point. An invoice arrived via email and a bank transfer was made in full within 17 minutes of the phone call. Two working days later we received another phone call chasing payment we pointed out it had been made and provided full details. Reluctantly, she said she would check and call me back. After half hour an email reciept arrived confirming payment . We received no phone call, no explanation. This is not very good customer service regarding administration.

Very friendly efficient service as always

My boiler installation to maintenance are taken care off by plumbcraft. Absolute peace of mind.

Absolutely outstanding from booking the work in reception staff exceptional so friendly and courteous Plumber Gary was great what a lovely bloke very helpful did an excellent job Will use you for all my plumbing in the future Cannit praise you any more class act

Friendly and helpful. We now have a warm home again!!! New pump fitted and very grateful for work done so quickly and cheerfully.

Excellent service from start to finish (annual boiler service and radiator replacement). Highly recommended.

Really impressed. Great service from initial phone call to book boiler service to the end. Gentlemen who came out was really nice. Helpful and understanding. Did a good job, very thorough. Clearly experienced and knowledgeable. Wouldn't hesitate to use again. Thanks

Great service, worked a treat for us, radiators are all nice and hot!

Arrived on time for an annual gas boiler service carried out the service with no noted problems added inhibitor to the system very polite and left no mess great service looking forward to next year for another service. Thank you Ian

The Engineer (Phil) who carried out the annual service on my boiler was prompt, friendly & efficient and the work carried out without any problem. A replacement part required was sourced and quickly fitted with minimum disruption. I have used Plumbcraft for a number of years without any issues, and would happily recommend. David Wilkinson

Gary did a great job of powerflushing our radiators and underfloor heating. He was friendly and efficient. The results were exactly what we wanted - an improvement in the performance of the heating system throughout our house.

Good and prompt service from ordering the shower to the fitting of the shower. Likewise, the follow up service to rectify a minor issue was swift.

Great service. Arrived on time with a friendly smile. Toilet cistern fillers replaced Can definitely recommend K. White

Today we had a new boiler fitted by Plumbcraft. From start to finish the service we have had has been second to none! From the guy who came out to give us a quote to the lad who did the actual work, everything has been first class. The quote was very reasonable, they came out on the day stated, the fitting was excellent and finished in the time quoted. The fitter was very professional and left the job tidier than when he started! I cannot speak more highly of the service we received and can recommend this company to anyone.

I recently had a new boiler Installed and the experience from the initial qoute to the installation itself was first rate. The fitters arrived on time on the agreed date and were friendly and efficient and tidy and everything was explained clearly. I would highly recommend Plumbcraft and they thoroughly deserve the five star rating.

Absolutely first class service when boiler wouldn’t work on the Friday before Christmas from helpful telephone staff who said they would try to get someone out later that day. They then phoned early pm to say on way Engineer came diagnosed faulty pump on cistern. And replaced it and checked all heating was working. Polite and again very professional

1 very dedicated and enthusiastic engineer checked and explained to me. I am waiting for the quote and hope all my problems will be solved.

Phill, who has attended to the boiler for the second year running is, as always attentive, polite, quietly efficient, and extremely professional. Hignly competent, and engagingly cheerful, he is an assett to a company which is professional in all ways. I am recommending evryone who reads thiks review to book a service as their costs and efficiency is second to none.

I had requested for a gas boiler service. the weather was bad so they turned up slightly late, however the job was all done to good standard. i have asked them to come back and fit my HIVE.

Very courteous and helpful. Nice company to deal with

Very efficient, from booking to service completion

Not an emergency, but able to attend within a few days. Quick fix, friendly and very professional, as well as informative. Great Plumbers

Excellent service, identified the issue with our underfloor heating and enabled a temporary fix until replacement part was available which has now been fitted.

This is our first time using Plumbcraft, After the excellent service we received today we will definitely use them again in the future.

One star docked because of poor time-keeping. 2 appointments were cancelled and on the third the plumber arrived unannounced in the morning for an afternoon booking which was disruptive. I’m happy with the work and I’ve been using Plumbcraft for the last 5 years without these issues hence the 4 stars.

Prompt and professional Will use again

Great service as ever for the annual boiler check-up. Very pleasant, efficient and professional

Recently had a problem with new bathroom but Plumbcraft soon sent a plumber out and the problem has been rectified extremely quickly. Very happy with after service.

Excellent fitting of new rads. Adam and the other chap with him(sorry didn't his name) were very professional explained fully when I had questions; kept the place clean throughout. Have used Plumbcraft before and always found them to provide excellent service.

Second year running that we've had Plumbcraft service the boiler. The guy that arrived was on time, put covers over his shoes before coming into the house and was polite and friendly. He was thorough in the service, checking the vent outside and the meter too. Will be booking again next year and would be the first people we'd ring if we had a boiler issue.

Excellent service received from Plumbcraft. Gary who carried out the Powerflush arrived on time and was so friendly and helpful it was a pleasure to meet him. All work carried out efficiently and professionally with no mess. We were also pleased with the price. Really pleased with this job so we are also booking in for further work including a boiler service. Great work and service thank you.

Super efficient . From start to finish . Will use again

Superb. Excellent service, arrived promptly at the agreed time. Friendly and professional technician.

Excellent service by Connor. Arrived promptly and was helpful in explaining and answering my various daft questions. Will 100% use the company again! Highly recommend.

Excellent service from a friendly and efficient workman. Can't praise him highly enough!

Excellence service today if I could give the engineer 10 stars I would went out of his way to rectify my issue very pleasant nothing was too much trouble he’s a credit to the company people should employ more staff like him 😊

The plumber was very kind and did a very good job

Very good service. And engineer was a lovely man.

Thank you so much for attending for my anual service, everything got so smooth and easy. Thank you so much for everything.

The man who did our boiler service was very polite and courteous and explained everything perfect would highly reccomend

Once again annual boiler service carried out at a time that suited me by a friendly, polite and efficient engineer.

Lovely people to deal with, did an excellent job and very efficient.

Excellent, efficient service. Thankyou

"Fantastic service from start to finish! The technician arrived on time, was extremely polite, and clearly very knowledgeable. They conducted a thorough inspection and cleaned my boiler efficiently, The pricing was transparent, with no hidden charges, Highly recommend to anyone in need of a reliable and professional boiler service!"

Great service all round as ever

Items and goods all delivered as planned and carefully sited where customer required.

Plumbcraft came and did our 3rd annual service after new boiler installation. Top professional job. Highly recommended.

Plumbcraft engineer arrived on time. He was courteous and carried out the work efficiently & cheerfully. Excellent service; many thanks.

Have used Plumbcraft for fitting our oil boiler and for servicing each year since then The service is always prompt and efficient

Brilliant service, reliable and tenacious even when our problem was a bigger problem than first thought. Thank you!

I booked a power flush for the heating system and am very happy with the service. Gary was friendly and professional and showed me the results of the work and improvements it made to the radiators in every room.

Problem with underfloor heating that was installed 12 years ago. A very thorough assessment was carried out with clear recommendations to restore the system to optimal effectiveness and efficiency. All the faults were clearly explained and demonstrated to me by a highly skilled engineer, Ollie, who is a real credit to Plumbcraft. Follow up visit from Ollie to complete the work to repair the underfloor heating system. Relevant parts were replaced and the system was tested to confirm that the heating was working as it should. I was very pleased to have had a full explanation of the work that had been carried out as part of the repair - a 5 star service indeed.

From start to finish Plumbcraft gave five star service when installing our central heating. We had one or two issues with the siting of the oil tank and boiler but staff were always on hand to discuss and sort these out. The plumber went the extra mile. We would not hesitate to recommend them.

👌👌👌

So far, really pleased with prompt service. Need an urgent hot water cylinder quote and replacement to be completed with 2 weeks…… Plumbcraft in Northallerton (recommended by a friend) responded quickly and completed a site survey. Total estimated charge VERY reasonable and all booked in.

I can highly recommend Plumbcraft! Booking was easy & their plumber was extremely polite, professional & provided a great service. I'll definitely be using them again.

Annual combi-boiler service today carried out by Phil who undertook the work. Arrived at within the specified window, briefed me on the work to be carried out and completed the job promptly - as always. 5 stars for Plumbcraft and 5 stars for Phil who is a brilliant ambassador for the company.

Annual boiler service and unvented hot water tank service undertaken. Engineer arrived promptly and work carried out quickly and efficiently. Would highly recommend.

Gas boiler service. Professional service and even managed to come early.

Had boiler serviced, arrived on time, very quick and professional. Can't ask for anything more really.

Annual boiler service carried out by Plumcraft the engineer who carried it out was prompt, professional and friendly advising on current trends and answering questions regarding efficiency of my system. Would recommend them without fail.

Lovely helpful Phil serviced my boiler.

My boiler was serviced efficiently and on time. Would recommend.

Great service from start to finish, everyone is really helpful with follow up calls during and after the work was completed, Oliver was a great worker and got on with the job, cleaned up inside and outside my house .. would highly recommend Plumbcraft

Plumbcraft have been like a breath of fresh air to deal with, so professional on every front, from the first point of contact to completion of works. They were forthcoming with solutions to replace our very problematic old heating system (with zero teeth sucking or shaking of heads!) and speedy with quotes, lead times and designs. Ollie, Harry and Chris were absolute gents while carrying out the work and we look forward to dealing with Plumbcraft again when the time comes to give our utility room and bathroom a much needed make over. Thank you Plumbcraft team - you’re absolute stars!

Excellent service from ordering to fitting smart new kitchen tap. No mess left behind and the plumber was polite and respectful.

Service of boiler carried out on time and efficiently. Very professional company which majors on excellent customer service.

Really pleased with this service. A thoroughly detailed annual inspection of my central heating boiler that was reasonably priced. The engineer was polite and went about the work in a professional manner. I will be using them for future works on my central system

A colleague had used Plumbcraft for their heating installation and recommended them. Approached Plumbcraft regarding replacement of a wood fired back boiler to a more family orientated combi system. Wayne came out, explained the different options, and provided a very competitive quote. Service from the admin side all the way through to fitting day was second to none, friendly, helpful but not pushy. Everything arrived when they said it would prior to installation. Ollie the fitter spent 4 days on the installation, and did a beautiful job, was very tidy and explained the system to me on the final day. Always a little dubious of such good reviews when I select contractors, but based on my own experience, Plumbcraft deserve their excellent reputation - I have no problem recommending their services to anyone. Many thanks.

Boiler service, on time , friendly and carried out quickly

Usual good communication and work from the team at Plumbcraft. This is for boiler servicing, after they fitted the boiler two years ago. Have always been happy with the work done, and the friendly, professional service.

Service was excellent. Engineer arrived on time and was pleasant snd helpful. Completed the work within 30 minutes.

A faulty toilet cistern and ballcocks fitted to water storage tanks. All my contacts with Plumbcraft were professional and details of date and time when plumber would arrive were accurate. The plumber was polite and friendly, worked hard and completed the jobs successfully and tidily. I was very impressed with the whole process.

Boiler service: Very polite and efficient. I would definitely recommend their services.

Plumbcraft (Yorks) Ltd were the only company I could find who would service my 14 year old domestic solar water heater. All the contact with the company, from the initial enquiry by email onwards, was professional and helpful. The engineer who did the work inspired confidence by giving his assesment of the original instalation and explained the checks, adjustments and service that he carried out. I could not ask for more.

Office staff very friendly and helpful. Called to fix a leaking towel radiator. Engineer, also very friendly and happy to answer questions, arrived at specified time and replaced faulty valve. Checked everything was working properly and tidied up before leaving. No hesitation in recommending Plumbcraft to others (and have done so).

Annual service completed. No problems.

had my boiler, central serviced yesterday. I am so impressed with the service and wish I had you to install it in the first place and would not have had the problems I have had. Hope you will service it each year for me in the future. Many thanks

Gary who came on site did an excellent job, very thorough and advised all the way what he was doing. Excellent value all round

As always the engineer was friendly and professional. I particularly like the use of texts and e-mails to keep us informed and reminded about appointments. Fantastic company

Despite plumbers time and work on my house toilet - was left disappointed, toilet now does not work - sadly over £200.00 down the drain 😩🤷‍♂️

great fantastic thankyou

Very good prompt service and polite staff

Very pleased with the work done and information given by the engineer as we have ne ver lived in a home with gas thanks

Fab, thanks!

The engineer turned up on time and used protective footwear to protect our carpets.He worked methodically and efficiently was knowledgeable with my product .He was very polite and courteous.I was very impressed with the quality of the job.Would recommend to family and friends.

Very professional. Left property clean and tidy and was very polite explaining all work carried out.

Annual boiler service carried out by Plumbcraft today. Excellent service as always by Phil.

Great service and a knowledgeable engineer. I'd recommend to use this company if you need a trusted heating provider.

First Class Service Again, Recently helped to find and match a new bathroom wash basin to replace a broken item (Thanks Sophie). Service courteous and efficient. New washbasin was then fitted after awkward removal of broken semi recessed basin. Work was carried out in a most professional manner by Aussie Steve. Clean and tidy and polite from start to finish. Many thanks. Highly Recommended.

The plumber came out as agreed, did an excellent job quickly and efficiently and was happy to explain what he did and why. Very pleased and would highly recommend!

The Plumbcraft team were all great (both office and on-site). The guys were all very polite and courteous. They took care with working cleanly and efficiently around the house. We would highly recommend them to others.

Phil was efficient, knowledgeable, showed respect on our property and very helpful answering any questions. thank you

It was such a great service from your team and we appreciate the timing. He was here right on time.

An engineer came out today, arriving promptly at 8.00 a.m to power flush my heating system. He was incredibly courteous, informative and helpful throughout the time he was in my house. I cannot fault the service! He left the house as he found it, having tidied up after himself throughout. I would absolutely recommend Powerflush-UK, and the people at Plumbcraft for their help and professionalism.

Great service from to start to finish, boiler fitted without any fuss, even though it wasn’t the easiest place to fit it. My fitting date change wasn’t an issue either. No mess and all done quickly, lads were great. Would really recommend. Friendly, customer service from quote to fitting. Thanks 😎

Very clean and tidy. Very polite engineer. Service consistently verg good.

Andy was quick, helpful and cheerful

Phil mcneilly was very pleasant easy to talk to very tidy at his work as he serviced my gas boiler

They guy who turned up was very professional . Very pleasant and chatty, new what he was doing and spent a good hour servicing my boiler. I will definitely be getting plumbcraft back next year. Very reasonable price for the job. Left the site clean and tidy. Thank you so much plumcraft.

Great service, great product. Really good communication throughout the whole process and very quick to respond and book in work. Ollie and Adam were professional, courteous and efficient, and left my house clean and tidy. Cannot fault them. Would recommend.

Very helpful and professional from start to finish. The lady I spoke to when I called gave me all the info I needed and the gent that came on the day to service our boiler was really kind, professional and helpful. Thank you will definitely use again ☺️

Use plumbcraft every year for a boiler service and cannot fault them, Phil is so lovely and really knowledgeable! 10/10 service

I was so pleased with the installation of my new combi gas boiler recently. Staff in the office were very helpful, and the roofers and engineers were pleasant and efficient. All were careful to tidy up afterwards. Would definitely recommend this firm.

We had some work required on a toilet cistern. The initial visit was arranged very quickly and the problem diagnosed. A replacement part was needed but we had no record of the make, serial number etc. So the engineer took photos and Plumbcraft circulated them to suppliers for us. A supplier recognised the part and it was ordered. It arrived in a few days and the engineer returned soon to fit with no problems. All in all not a huge job but potentially tricky to source the part needed. Completed very quickly and without fuss.

Very happy, engineer turned up bang on time, very friendly and professional. Just got on with the boiler service and updated the history booklet. Pleasant experience I can recommend this company

A most professional job, friendly and knowledgeable team completed a major job within planned timeframe. Kept disruption to a minimum and left the house very neat and clean. No hesitation in recommending their services.

Team at Plumbcraft moved us over to ASHP, installed new underfloor heating system, replaced all radiators and cylinder etc. They had to widen our loft hatch and came up against various unknowns with our plumbing in the house. Extremely professional, respectful, knowledgeable, good communication, resolved issues as occurred promptly, solution focused and left the house clean and tidy - even returning a set of drawers that had to be moved. Would recommend. Thank you!

Efficient and very neat and tidy operative thank you

Excellent service with a very professional approach and Olley who carried out the installation was excellent, hard working individual and is a credit to the business 👍 would highly recommend.

Great service and experience. Engineer was very polite and friendly. and got the job done with no issues atall! Thank you.

Outstanding service and very flexible when booking appointments, my appointment was 8am and the gas engineer turned up at 8 on the dot.Second time using Plumbcraft and I will never use anyone else now.

A first class job carried out by Adam.

Bathroom replaced, new design, impressed with quality of workmanship and care taken

Excellent service, prompt, clean efficient

Excellent experience. Ollie and his colleagues did great work.

I have always used Plumcraft for my mother's house as they answer the phone quickly, get a plumber out quickly and give me the name of who the plumber is. They go above and beyond by calling me 20 minutes before they arrive which gives me a chance to get to my Mum's house to greet them. The service received is so efficient and friendly that I couldn't imagine using any other plumbing company. Highly recommend.

This was the second service since installation 24 months ago. The service went well and there were no problems with the boiler. The engineer was efficient, pleasant and there was no mess. The area was left clean and tidy

Fantastic customer service and the fitter was very helpful and informative

Great service

Came out to repair our shower promptly and very efficiently. Would definitely recommend this company

Very happy with the service received. Timely and professional.

Professional service and friendly. Always clean up afterwards. Would never use another company. We’ve been using them for years and never had any problems.

Friendly ,prompt service at a reasonable price

Great service

Very happy with experience, neat and tidy engineers

Good communications from Plumbcraft throughout the project, mess-free shower cubicle installation, good end product

Great service, always on time, polite and do an excellent job.

All good done in a day tidy all working Adam worked hard to get all done

Plumcraft arrived on time and did the Gas Service. Very satisfied.

Cannot thank Sophie enough she was a true superstar and helped me so much and turned a very stressful situation in to a perfect solution. Again can't thank you enough and will be recommending you to friends and family.

Excellent service. No fuss. Friendly and helpful engineer.

From major work to small details of workmanship, this company are completely reliable and very attentive to get things exactly correct. Our experience of them redoing our bathroom has been first class.

Always excellent service from Plumbcraft team. Have used team from very beginning and service always very professional, well done. Would have no hesitation to recommend.

We telephoned you at 8:30 this morning regarding loss of pressure in our boiler. At 9:15 your very helpful engineer arrived and within 10 minutes had solved the problem and gave me very clear instructions of what to do should it occur again. Now that is what I call service! Many thanks indeed.

On time efficient and pleasant.

A first rate job and would recommend Plumbcraft

Great service, work carried out quickly and efficiently.

Always helpful, very knowledgeable and get the job done.

My boiler and water cylinder were serviced today. The work was done efficiently, cleaning and on time. When I phoned to book my appointed a friendly and helpful receptionist assisted. In all a very slick, professional team would thoroughly recommend Plumbcaft of Northallerton. Thank you

Left my property without hearing and more importantly HOT WATER, rang power flush 40 mins after the engineer had left, refused point blank to return and sort it, had to get an emergency plumber

Very good service, efficient, clean and tidy work.. lovely guy who was friendly and did a great job.

Very good service. Very polite plumber. Would definitely recommend this company. Excellent job done.

Professional, polite and courteous. Big shout out to Sarah, who managed to get our problem sorted out the same day. Would definitely recommend.

I am very happy with this service so far. Very helpful, polite, caring and knowledgeable. I felt I could trust the person that arrived to sort out my boiler issue. This I am grateful for having recently had a very negative experience of a roofing service provider.

Great communication Prompt Bath shower mixer fitted Quick clean and skilful.

Fantastic work here. On time, very neat and tidy. I can't fault the work. Definitely 5 stars.

Wow, so efficent and professional. Technician took his time to advise us would he was doing. Will use Plumbcraft should the need ever arise in the future.

Great service, friendly, professional and turned up when they said they would. Would strongly recommend.

Great work, plumber arrived promptly in the morning. No hassle. Left everything tidy when they left. Work to be finished but very happy with the work so far.

We needed our very old oil boiler replacing. We decided on two quotes the first was an independent installer and after a month we’re still waiting for him to get back to us, but we also contacted PLUMBCRAFT. Within a week they had visited and within two hours of that we had a written quote. A couple of weeks later we have our new boiler installed. Our installer, Adam seemed very knowledgeable and kept us informed of what he was doing and explaining things to us. We have been very pleased with the service that we have had so far the whole way through the process. Everything was itemised beforehand, so everybody knew what needed to be done and we knew how much it was costing. In terms of pricing we certainly were not overcharged considering the oral quotes that I had from boiler repair man who had frequently come to our house before! All staff were polite and seemed to be very efficient.

Over the last few weeks we have had Plumcraft here replacing Bathrooms and bits in my Shower Room. They are looking so much better now and will be perfect when they have been decorated. We were disappointed with the Bathroom when we moved in the house as it had a tin Bath (new House) we had been used to good Bathrooms in past houses.The new bath is stunning and looks really good in the room. I am so pleased with that bath as now I can have a bath if I want one! Thank you to Andrew for his hard work - nothing was a problem for him. He worked so hard and is such a nice lad to have in our house. Thanks PLUMCRAFT for your hard work. Regards Jan

I recently used Plumbcraft for some basic maintenance work. Phil, the engineer, was friendly and worked quickly and cleanly. I will use Plumbcraft again in the future.

Great service, polite and efficient. Would recommend.

Great work in bathroom and en-suite. Thanks.

Very prompt service. Very professional engineer who was courteous and helpful. They carried out the service swiftly and tidied up before they left. Very impressed.

Lovely showroom, very helpful and professional staff. Quick to respond and very knowledgeable and efficient. I couldn't fault anything they did. They turned a horrible bathroom in to a thing of beauty. It was even better than expected. All the workmen were super efficient and highly skilled. They worked with care and attention to detail and were really very nice. I would not only recommend this company to all, I would employ them again without hesitation.

Knowledgeable technician, very thorough, clean and tidy, professional. Explained all he had done and advised on CO monitor. Will use again. Thank you

Very efficient and friendly staff always polite and punctual. They just get on with the job.

Friendly efficient service. On time, competitively priced. I would highly recommend Plumbcraft. Thank you again.

Excellent company to deal with. Office staff are very helpful arranging visit dates/times suitable to my requirements. Engineer Phil rings ahead of visit & is always on time. Professional & thorough service completed at a reasonable price. Thoroughly satisfied and recommended.

Very pleased with the service we have received from quote to completion. The engineer who fitted the boiler was a very personable and friendly guy who was very polite and helpful. Would recommend without hesitation.

Absolutely great service would highly recommend very friendly and prompt response

After trying to get local plumbers to change my bathroom, I gave up and turned to Plumbcraft who have been so helpful from the start. I cannot fault them from start to finish. I am so happy with my new bathroom. Ollie, Dan and Chris have done a great job. I would certainly recommend  Plumbcraft to anyone  needing work done.

Excellent service.

Prompt and efficient worker , would recommend

Efficent boiler service, Engineer on time courteous, tidy and work done well.

Phil who came to do the job was very good and explained every thing that needed doing. Excellent service, thanks

I rang plumb craft because my heating wasn’t working and jas and Gavin were able to do a temporary fix over the phone white waiting for an engineer. Would recommend to anyone with plumbing issues as so kind and so friendly and got the job sorted in 5 minutes.

Great PowerFlush service by Matt. Really looked into my issue and brought to life all of my radiators in the house, this was a particularly challenging job as all radiators were connected through 8 to 10mm micro bore pipes. Excellent job!

I recently had the pleasure of working with Plumbcraft to remove an oil boiler from my house, and I couldn't be more impressed with the exceptional service they provided. From start to finish, the entire process was smooth, efficient, and hassle-free. First and foremost, I was impressed by the professionalism and expertise demonstrated by the team from Plumbcraft. They arrived promptly at the scheduled time and got to work immediately, displaying a deep understanding of the task at hand. Their knowledge and experience in handling oil boiler removals were evident throughout the entire process. Not only did they efficiently remove the oil boiler from my house, but they also took great care to ensure that everything was done safely and with minimal disruption to my home. They were respectful of my property and left the work area clean and tidy once the job was completed. Additionally, I was pleasantly surprised by the level of communication provided by Plumbcraft. From the initial consultation to the completion of the project, they kept me informed every step of the way, addressing any questions or concerns I had with patience and clarity. Overall, my experience with Plumbcraft was nothing short of excellent. Their professionalism, expertise, and dedication to customer satisfaction truly set them apart. I would not hesitate to recommend them to anyone in need of plumbing services, and I will certainly be turning to them for any future plumbing needs I may have. Thank you, Plumbcraft, for a job well done!

A great service carried out by top class engineer

Plumcraft fitted a new bathroom for us & the service was excellent from getting the first quote to having the bathroom installed. New bath, toilet & cistern, sink, towel rail, floor tiled & fitting of an electric shower. Nothing was too much trouble for the fitter Andy & he is clean tidy & kept us up to date with what he was doing each day. I would certainly recommend Plumbcraft to family & friends in the future. Thanks guys for everything. Mr Robson

Conor did a fine job, explaining what was required as he went along. I would recommend Plumbcraft.

Great job done by Plumbcraft. Punctual, professional and all rubbish removed on completion. Highly recommended.

Competitive price and Adam the installer did an excellent job. Very easy company to deal with.

Excellent service. Engineer arrived early which was helpful. He completed the job quickly and we were pleased with work done.

Plumbcraft have serviced my LPG Central Heating Boiler and LPG Stove since installation. They have always been able to give a flexible service date and send reminders just before the due date with an approximate time that the engineer will arrive.

Your service engineer was pleasant and very helpful as he was last year. My only suggestion is that you could let us know if the schedule is changed. I got p at 7.00 expecting the engineer from 8 - 12 and he didn’t come until 1.15 so my morning was wasted.

Connor is always efficient and polite. Job done with minimum of fuss.

The service we received from plumbcraft was excellent from start to finish. We had two new showers fitted and the two installers, Dave and Kerry arrived on time and completed the installation efficiently to a high standard and were very friendly and helpful. Everything was cleaned up and the rubbish taken away leaving it all in spotless condition. I would highly recommend this company.

Have experienced a exceptional service from the service engineer Philip, phoned before arrival to assess if the time was right, Being a ex Veteran he was extremely polite, friendly and professional. More so my neighbour is going to request that he gets his serviced as well. Well done Plumbcraft.

Punctual Same engineer as the last service Even remembered we had indoors cats no complaints at all

I had my boiler serviced. The whole service was carried out in a timely and professional manner and no mess was left. Very happy with the service.

Plumbcraft annual service was as efficient as always good contact for times and the helpful reminder when it’s due . Conner friendly .

Another excellent boiler installation from Plumcraft at one of our properties very polite staff and unbeatable value

Leaky boiler wed night came out Thursday morning all fixed! Excellent service from Connor and outstanding service from Sophie on the night it happened! Highly recommend and will be using them from now on!

We had a new walk in shower, to replace the bath. The job was stared on time, as promised. The fitters were both polite and carried out the job with the minimum of fuss. They cleaned up the area well once the job was completed. It was unfortunate that a couple of rails weren’t delivered on time, however, once these arrived the firm arranged installation immediately. We’re very happy with job and the company - they kept us informed at each stage and made sure we were content once everything was complete.

Price Good. Work Good. Operator (Sorry forgot your name) Good

All the work was carried out to a VERY good standard. Will be using them again when we need a plumber. A*

I contacted Plumbcraft for a routine annual boiler service. The whole process was excellent, from the initial contact on the telephone to the completion of the job. The heating engineer was punctual, professional, and informative. He was also happy to provide some additional advice regarding maintenance of the heating system. I thoroughly recommend Plumbcraft!

Easy to book, great communication and the engineer on the day was really nice and gave good advice when asked a couple of questions. Will use them again!

5 Star rating for a 5 Star service!

Don’t take any notice of the 5* reviews as they have been bribed with a £10 Marks and Spencer Voucher!! Plumbcraft have absolutely no customer care at all which we found out when we complained about the standard of work that had been done for us. Nobody in authority would talk to us and we were only allowed to communicate via email and send photos. They assured us that the work had been done to Building Regulations standard. We had no choice but to get the remedial work done ourselves as we were needing to use the plumbing in question. The more we took the pipework apart the more errors we found including waste pipe going uphill which would never have worked! Needless to say we will not be using them again and would never recommend them

The Engineer, Phil, arrived early and serviced the boiler quickly, efficiently and with the minimum of fuss. It was easy to make a booking beforehand, with any costs clearly explained. Everyone I have dealt with at Plumbcraft has been pleasant and helpful, I can thoroughly recommend them.

Brilliant service from Connor, above and beyond what we expected. He is surely an asset to your company

My boiler needed to be serviced I rang and got an appointment when I would be home and in the morning too came on time so very professional and quick. Kept me informed on progress and even helped me with my thermostat timing very helpful . Would not hesitate to recommend plumbcraft to any one needing plumbing services also very good value

Excellent service all round in the total renovation of a bathroom, from the initial planning to the high-quality workmanship. Very pleased with the end result.

Phil came to service our boiler. He was professional and friendly, very thorough and explained in simple terms how to top up pressure if required. Cannot fault the service from all at Plumbcraft.

Total house re piping and replacement radiators. The service was fantastic from start to finish. Very tidy work with no mess to clear up . Attention to detail on all aspects of the work was excellent always pleased to help with any questions we had. Would recommend Plumbcraft to everyone great job done in the time scale that was promised. Many thanks to the whole team .

Prompt and efficient, would definitely recommend. Thank you.

Polite, efficient and friendly service. Thank you Plumbcraft.

Very good service on the day and contacted Worcester Bosch regarding a fault.

Mathew has only just left but I can’t believe how quickly the house has warmed up! I’ve seen the report and also seen how much gunk came out on the magnets. Great job well done and I would highly recommend Plumbcraft.

Friendly, helpful, respectful and efficient with great knowledge too. Many thanks for a job well done (we were not sure what to expect in our new home!).

Job well done

Brilliant service and detailed work. Will be using again in the future!

It's alway a pleasure having Phil, the service engineer visit to do our boiler service. Always on time, polite and friendly. It was also refreshing to see the service charge had not been increased from last year.

I've had Plumcraft come to my house twice now - once to fix a broken stopcock and the second to fit new radiators into the downstairs of my house. Both times excellent service from start to finish. Easy to book to get them to come, efficient working while they're on the job and just so much better than what was there before. The new rads especially look great and no problems with fitting an entirely new one. Really made a positive difference to my home at a good price.

Friendly, reliable and always decent work in my experience - I’d recommend

My radiator was fitted with care, plumber polite and efficient

Polite helpful and friendly staff. Worked quickly and kept us informed. A pleasure to meet them.

Strongly recommend this company. Connor arrived on time and was knowledgeable and very helpful. The Admin staff were also excellent in arranging the appointment. I would certainly use them again.

A job well done very professional and efficient service.

Excellent Service, used three times, professional and efficient.

The plumber arrived very promptly. He respected the property, identified the problem quickly and fixed it within 30 minutes. He was cheerful and courteous and explained the details of the work which he had carried out before he left the property.

Simon was very professional and pleasant in his approach to the work.

Excellent job once again from Plumbcraft engineer, arrived on scheduled time of day, cleared up after, looking forward to another trouble free year from our Worcester Bosch boiler. Many thanks.

Brilliant communication, timely, professional, friendly. Will continue to use Plumbcraft.

Phil arrived on time and was efficient and friendly and kept me informed throughout.

The job was a power flush. Connor arrived on time, introduced himself and gave an explanation of the procedure. He was able to answer questions confidently, used his overshoes when required and was respectful. There were a couple of issues with our system but these were overcome with minimum fuss. The system was thoroughly checked and is working much better overall. We particularly liked that the work was methodical and not rushed. Altogether very professional, a top job completed!

Great service and very easy to communicate with

Gas boiler serviced today by Plumbcraft Ltd. Engineer was very friendly, completed the service very quickly and updated my service record. Thank you 😊

Abysmal customer service. Sitting waiting for no one to turn up. 2 days of my life wasted.

Very happy with Plumbcraft's service from start to finish. We have had our boiler for 2 years and all good. Servicing professional and helpful too.

Great booking experience and prompt service. Engineers always top notch and professional and safe.

Excellent service. Showed up on time, was a really nice guy and very patient - my 4 month old kitten was running around like a feral minion determined to be part of all of it! Would definitely use again in the future.

Extremely efficient service.and appointment reminder received the day before. Connor, the engineer, was very efficient too and was extremely helpful and gave us good advice on how to operate the boiler most effectively. Would certainly recommend Plumbcraft.

Top quality service from start to finish..

Very pleasant and competent engineer. Will be happy to book again for future service.

Great service and attention by Chris who did my Powerflush today. provided loads of tips to help me to manage my heating more effectively and was a pleasure to have in our home. Thanks Powerflush UK Northallerton.

Excellent service in and out in about 30 minutes.

Excellent customer service and excellent customer experience.

Heating engineer visited to service boilers in 2 holiday let cottages. The service provided was first class and very efficient. I now use Plumbcraft for all my plumbing work.

From the moment my wife and I entered Plumbcraft and spoke to Jason and Wayne, we knew that we were dealing with competent and knowledgeable people. They could not have been more helpful and met exactly our requirement. Installation was carried out very professionally and on time. Excellent performance and would recommend to anyone.

Very efficient and professional boiler service. Turned up on time, friendly and left everything neat and tidy. Highly recommend

Plumbcraft installed new and have been looking after the boiler in my cottage for 3 years. I no longer live in the area and Plumbcraft just deal with everything boiler related. Such peace of mind that work will be responsibly done with no fuss - when I am not there to supervise - is a rare thing. Their communication and work is very good. Thank you Plumbcraft

I started using Plumbcraft as the manager of a company to maintain our central heating system. I was so impressed by their professionalism and reliability that I started to use them in my own property. A reliable and professional service supported by an excellent customer service team is such a rare commodity these days, so it’s reassuring to know that a proper company like Plumbcraft still exists. Highly recommended.

Very helpful and pleasant to deal with. Would give 10 stars if I could!!

Excellent service. On time. Neat tidy. Very efficient service. Good to get reminders each year.

All round excellent job! One cannot say more.

Brilliant, very professional and courteous

Engineer very helpful and provided good advice. Thorough service carried out, will use again.

The gentleman who came to do the annual service on my boiler arrived promptly and was friendly and professional. The job was completed quickly and a verbal report given. Very impressed, wouldn't hesitate to recommend.

Excellent installation of Kitchen tap, left clean and tidy, would recommend anytime 5* service

The whole process of booking a boiler service to the attendance of the engineer was first class. With little fuss or inconvenience the engineer completed the service competently and cheerfully keeping me advised of his findings and work completed. He dealt with a minor leak in the system which confirmed the wisdom of having a regular check up and service. I thoroughly recommend Plumbcraft for an efficient, competent and value for money service.

Great service.

A big thank you to Plumbcraft who have helped me plan my new bathroom and choose what i would need.When it came to the installation Dave was amazing and overcame all the obstacles my bathroom gave him. Charli contacted me nearly every day to make sure everything was going ok. They are an amazing team.

Excellent service from Plumbcraft at all stages of this large. Air Source Heat Pump (ASHP) project. Day 1 was PowerFlush - Day 2 rip out old and prepare for new - all went well. The project is now complete and the ASHP is installed and up and running. The installation took 8 working days - all the radiators in the house replaced, plus the removal of the old gas boiler and its replacement with the ASHP and all its ancillary equipment. Ollie the installer was brilliant - considerate of our needs, informative about what he was doing, etc. and his workmanship is of the highest quality, as is that of his electrician colleague, Harry. We are delighted with the ASHP - the house has never been so warm, even in the very cold snap that immediately followed the installation. So all the promises and reassurances about the technology have been borne out in practice. There was a minor glitch about a fortnight after installation - on of the ancillary circulation pumps on the Ecodan cylinder failed resulting of a lack of heat to the radiators. Plumbcraft and Ollie were excellent in making sure that Mitsubishi sent a replacement pump on guarantee, and now all is well again. In summary: the decision to install an ASHP was a good one based on evidence so far, and as an installation lion company Plumbcraft could not have been bettered.

Great service. Excellent communication. Friendly and professional. Competitive prices. Will use again and highly recommend. Thank you

Conner arrived on time and then explained exactly what he was going to do. When he started work he took great care,wearing over shoes and covering the carpet so as not to leave a mark. Throughout the proceed he was very polite and professional. Central heating definitely warmer, radiators warm-up much quicker. Excellent service would highly recommend.

Punctual, efficient, best engineers in town ,extremely good value .Thanks

Supported very well during planning to have two toilets replaced, without damaging tiled bathrooms. Finally purchased nearly like for like units, which Plumbcraft agreed to fit. Plumber Connor did a superb job and both toilets fitted with no tile damage in about 5 hours. He sealed in the new units so everything looks just as it was and better now defective units removed.

VERY PROFESSIONAL ROUTINE BOILER SERVICE. STAFF FRIENDLY AND EFFICIENT.HE HAD BEEN BEFORE SO KNEW THE BOILER AND THE SYSTEM. WE WOULD HIGHLY RECOMMEND THIS COMPANY. THE YEARLY REMINDER IS ALSO VERY USEFUL AT THIS BUSY TIME OF YEAR!

Had a new combi boiler fitted. From first phone call to handover everyone was great would recommend them to anyone 5 star

We have used Plumbcraft for many years since they originally fitted our new boiler. We have always been very pleased with their customer service and their engineers are extremely polite, respectful of our property and, most importantly, knowledgeable and professional. Definitely would recommend.

Great service. Came out same day and sorted what I needed doing 👍

Very helpful, knowledgeable and fast. Found a very quiet leak in my toilet after Yorkshire water trying to charge me fortunes.

Superb service. My central heating system was completely clogged up with gunge and their excellent engineer Connor worked really hard all day long until the problem was solved. He was even able to supply and fit a new central heating pump on the spot without any prior knowledge that this was causing the issue (I just thought the system needed flushing out). Everything now works precisely as it should and has even solved a long standing issue with our shower that I hadn't realised was related to the fault. Very happy customer and I can't recommend this company highly enough! 10/10.

Meticulous attention to detail. Job very well done, and the bill was reasonable too.

Clean and tidy work carried out good to see an efficient engineer no problems.

The engineer turned up on time and he was very courteous. He completed the service in a timely manner and explained that everything was in order.

Engineers are very good and helpful. Always have good customer service in the phone and via email. They have replaced a boiler and done some odd jobs for me. I would certainly recommend.

Fantastic service by the company.

Dave was excellent. Very friendly and professional, on time and left my shower in a better state than when originally fitted by someone else. I will definitely be using Plumbcraft again.

Superb workmanship and aftercare with this company. Came on time, neat and tidy, courteous and polite, explained everything in detail and gave extra care and attention when needed. Adam went above and beyond to help us out every step of the way and certainly knows the craft of plumbing and electrics, piping, boilers and excels at troubleshooting.

Annual gas boiler service and certificates - as always first class service. Always helpful when you contact them and kept up to date regarding times of arrival. Documentation and invoices arrived promptly too.

Great company. Used them in lockdown as they respected all those working not just nhs. Serviced our boiler every year since. Clean tidy and professional.

Top quality staff and service - prompt, efficient and professional - thank you

We had Dave fit her bathroom, he was very professional & considerate to our needs. He maintained cleanliness always tidying up before leaving at the end of each day. We were thoroughly delighted with Dave and this reflects the high standards required by your company Thank you

Plumber was friendly, knowledgeable, professional & efficient. He did a conscientious job.

Plumbcraft came to service our boiler. The member of staff was on time and very professional

The engineer who arrived was respectful, polite and friendly. He carried out the work very efficiently and explained everything he was doing.The radiators are now hot from the top to bottom and at last we will be warm in the house. I would highly recommend this company.

Absolutely brilliant service. Our engineer was polite & professional. The whole team are great 👍🏻 highly recommend.

Brilliant service. Arrived at the exact time I was told he would. Really friendly guy and carried out a boiler service for me, no fuss no mess. Great price too 👍

Connor arrived promptly and got straight to work. He fixed the problem we had quickly and took the time to chat and offer some advice on some other plumbing work we might need to get done. Very happy with the service.

Done OK.

Fantastic service. Highly recommend to anyone in need of plumbing service. So pleased with standard of work

Diagnosed and repaired our broken shower outlet pipe.

All work was done efficiently,clean, and on time. No problems

Engineer arrived on time, and got to work straight away. He was cheerful, knowledgeable and very efficient. He clearly explained what he was doing, and why. He completed the job in a reasonable time, and to our total satisfaction. He is a credit to Plumcraft.

Made me and my husband very happy with the new installation we have been looking forward to

Adam was very through and professional : he uncovered what the problem Is and will arrange for follow up work

Very profesional service from Plumbcraft. The engineer was polite and curteous and very tidy in his work.

The job was completed professionally and efficiently. I was very happy with the service. Will

What do I like about Plumbcraft. All of the above. Your staff are efficient and very friendly, ask a question, it's answered. Thank you so much for coming out so quickly and putting my mind at ease.

came out at very short notice to fix a problem and did so quickly.

Excellent service at a time that suited me and quickly done

Free boiler service a year after installation. Made the appointment, engineer attended m, friendly, professional, excellent experience. Thank you Plumbcraft.

Very clean and tidy, and very good service.

Did the job very efficient

The job was replacement of my existing boiler, including initial survey, quoting to replace it, supply and installation, all went smoothly from start to finish.

Excellent service

Great experience, polite professional staff.

Friendly, professional and thorough. Very pleased

Top service from a trusted and reputable company.

Great service-thank you

Moved into the area end of July and found we had a leak. Found Plumbcraft in On Your Doorstep magazine, rang them and they came straight out and sorted problem in 5 minutes. On moving in we decided we needed a new boiler and radiators and contacted Plumbcraft and from start to finish they have been brilliant. The lads that came to do the job were punctual and very tide. We came across a problem that Adam managed to sort out and his work is exceptional, being very neat that the original problem has been sorted very nicely. He has been punctual every day and kept us informed of his daily routine. The end of the job has been well worth the dust. Would highly recommend this company in fact they will be doing a bathroom and kitchen job for us. Thanks to all the people involved.

Quick and efficient service from Plumbcraft. Had my gas supply capped prior to renovation. Engineer on time friendly and helpful. Reasonable prices. Highly recommend.

Very helpful and good communication

Excellent service.

Excellent service, quickly completed. Engineer was on time and did the service thoroughly, was respectful to my property and myself. Organising the service through the company was easy and great value will use again. The job completed was a boiler service.

Plumbcraft have been fantastic this week. Very responsive to help us with a small job beset by delays. We cannot thank them enough for their help.

Very good service replacing old radiators. Would defo recommend.

Reliable professional service

Extremely quick and efficient, very polite, have used them before and they will always be my first choice

CAN'T FAULT THE WORK AND THE ENGINEER. EXCELLENT WORKMANSHIP.

Plumbcraft have provided me with an excellent comprehensive service to a very high standard, from initial welcome at their showroom/office, through, job assessment and advice to actual installation including solving problems that were not anticipated without fuss or delay. The advance job scheduling was kept to, and completed inside the estimated time without compromise to the standard of work. Their employee is multi skilled, used initiative and very customer focussed in every respect.

Both Matt the installation guy and the office (Charlie) were so professional, friendly and knowledgeable. Would have no hesitation in recommending Plumbcraft to friends and relatives. Thank you Margaret and Paul West

Very helpful in their e-mail, responding quickly and with a reasonable wait time for the appointment. Turned up in good time, and despite having a really unpleasant job to do, remained friendly and helpful throughout. As I live in a park home, even access was difficult, but the job was completed quickly, and the plumber cleaned up afterwards. Would definitely recommend the company.

Replaced all the micro bore piping with new 15mm copper/plastic, all chased into the walls and under the floorboards. Excellent job. Adam was a credit to the company keeping us updated at all times and explaining every part of the job as he went along.

Excellent service

The work carried out by Plumbcraft was, done on time, done to budget and we were kept informed from initial site visit to the end of teh project as to when everything would happen. Amzing service from start to finish. THANK YOU

I can’t recommend this company enough. From my initial phone call to the visit from Wayne who was very knowledgeable about the job of renewing the heating system. When Adam arrived to do the work he was very professional. The job completed the house was very clean and everything discussed with Wayne was completed to my satisfaction. So nice to come across a local company who answered the phone promptly and not an automated service. Will definitely use again if I need heating or plumbing work done.

Excellent response.

Plumbcraft have always delivered an excellent service over the years - punctual, high quality, good value, professional and responsive. Would highly recommend.

From the moment I stepped into the showroom I felt I was in the hands of people who know how to run a business and understand their customers. I needed a new shower: someone came round to estimate, talked me out of what I thought I wanted (which would have been much more expensive) and helped me to identify a suitable product. I set a budget ceiling: the quote came back well underneath it. I was given the option of paying by way of an up-front deposit followed by 24 monthly instalments, interest-free: inflation being as it is, who's going to turn their nose up at that? Terms and conditions were clearly set out, I was told exactly what to expect when the fitter came. He did the job quickly, neatly and courteously, with a quick demonstration at the end. I gave him 10 out of 10 on the feedback sheet but should have made it 11. I would recommend Plumbcraft unreservedly.

From the initial enquiry about a new replacement boiler to the handover after commissioning, Plumbcraft were helpful and professional through the whole process. I was kept informed all the way through the process with regards to parts delivery, engineers visits and all ongoing job reports. Adam the engineer was professional, courteous and tidy whilst working in my property and answered any questions I had. I would certainly recommend Plumbcraft to friends and neighbours.

From the initial phone call with the receptionist to the final repair I cannot praise enough the help and professionalism. Highly recommended.

The service from plumbcraft is excellent. The staff are friendly, knowledgeable and very helpful. Highly recommend them as a local firm.

On time, tidy, polite & professional

Excellent service from Plumbcraft. Michael Taylor

New bathroom fitted

First rate service. Completed in a timely manner when promised.

Really happy with the service provided from Plumbcraft. I'd completely forgotten that I had a free service for my boiler and they rang me up to let me know. Engineer arrived on time and was friendly and efficient! Couldn't praise them high enouygh!

Bathroom fitting, great service from Andy.

Professional engineer arrived on time and carried out service to gas boiler and diagnosed what was causing a small leak. Very happy with advice given. Highly recommend and will definitely use Plumbcraft again.

They turn up as planned, the work is professional and clean up afterwards.

Great, professional service. Would highly recommend. Completed my boiler service for me. Easy to book in

Found these guys via Check a Trade. First to respond and competitively priced. Booked me in for a boiler service the following day. Polite, professional, and efficient. Service was completed to a high standard. I would highly recommend Plumbcraft to anybody in need of plumbing services.

Really friendly plumber arrived and put my mind at rest regarding our leak. He quickly mended it and gave me valuable advice as to how to prevent this issue in the future.

Very professional and polite. Gave good advice as to what work was required beforehand and were happy to listen to what I wanted. Turned up on time and work carried out to a high standard. Very pleased with the service from start to finish. Thanks to all the team at Plumbcraft.

Very professional and gave me good advice.. very honest

Good service and problem fixed Prompt response and courteous service. Excellent response by Phil whose experience got to the root of the problem with toliet.

First class and friendly service Will use again

Great company, always arrive on time and great value!

Great service with knowledgeable technician. Clean and tidy.

Powerflush done on 13 radiators. Professional and efficient work carried out by well-mannered engineer.

We got a new Worcester Bosch boiler fitted from Plumbcraft - as always, it was a good price, excellent communication and work, everything tidied afterwards, and couldn't have been any simpler. Would always recommend them as a very reliable and professional company.

We were very happy with the service we received from Plumbcraft. Professional, friendly and on time. We can’t praise them highly enough. Recommended.

I wouldn't use any other business except Plumbcraft now. Unlike so many other companies they always get back to you and turn up when they say they will. They are always professional and a pleasure to deal with.

It’s very rare these days, to find a company who supplies the goods and gives excellent service! Twelve months ago, after discussing a number of suppliers, we opted for Plumbcraft to install our boiler. From the first approach, to the completed installation, we received a quality of service second to none. Twelve months later, without prompting from us, they reminded us about our free service, arranged it without problems, and now it is done for another twelve months. Each member of staff we have spoken with, including Sophie, who eagerly answers the company’s phone, with a smile in her voice, have been a joy to speak to. Today’s engineer, was a chatty man, who knuckled down to what I perceived, as a very thorough boiler check. Reliability, friendliness, professionalism and manners, form the ultimate business, and Plumbcraft is one of the few.

Pleasant & respectful plumber did the required job cleanly & quickly.

We had a power flush. Was very good prompt clean and polite service .

Efficient, knowledgeable and friendly

Excellent service. Friendly engineer. Very neat and tidy. Five star.

Plumber turned up to repair leak, had to find new part returned within 20 minutes and fitted it - excellent service and very pleasant young man.

Booked this company for a Powerflush and very happy with the service. The engineer arrived exactly on time and was very pleasant and friendly. Cannot fault the service carried out.

prompt efficient service servicing boiler and gas fire Good communication from the company and the engineer

Thank you plumbcraft

The engineer was polite, friendly, efficient and very professional completing the service in good time

Very helpful visit. Excellent service. As always.

Excellent service very well done

As always friendly and professional service from the engineer. See you next year.

I have used Plumbcraft for 3 years now, they have repaired my solar system then serviced it and the gas boiler, twice now. I would highly recommend this company 5 stars is not enough!!

From initial contact with Plumbcraft, through to the installation of a new combi boiler and several new radiators with all the associated pipework, they have been very responsive and professional. The work was done to a very high standard.

Thoroughly professional throughout

We recently updated our Worcester Bosh Combi boiler after 15 of service. Plumbcraft and their engineers were timely, polite and completed the job of installing our new boiler in a day. They even brought with them their own carpet protection system. In this the first day after the install so far so good with the boiler. Thoroughly recommended.

Had boiler service carried out. Very professional and gave good advice. Done cleanly, tidily and efficiently. Would recommend.

First class service. Phil attended promptly and carried out a service on our boiler and unvented cylinder system. His customer service skills were excellent as he asked if I was familiar with the workings of our system. The house is new build and we learned more from Phil about the operation of our system than we did from our developer. Will retain Plumbcraft's services for any future work.

Excellent

En excellent service

Plumbcraft are always on time, professional and do a thorough job

A pleasant experience with a professional who demonstrated a non intimidating approach to the repair required. Looking forward to completion of this repair. Thank you.

I chose plumbcraft due to it being a local company for a couple of small jobs. One of these jobs was to replace a stop tap. The stop tap was a funny size and therefore had to be repaired in the first instance. This was temporary whilst the tap was being ordered. Over a year later the tap got to a point where I had to call them out again and still no stop tap as it hadn't been ordered. Therefore they had to do another temporary repair which involved two visits because the plumber didn't tighten a nut properly and actually made the leak worse. All three visits were charged even though the last visit was due to the plumber correcting his own work and no remediation was offered or an apology. I'm glad it wasn't a 4-5k bathroom. Response to Plumcraft - clearly plumbcraft don't check their bank account before accusing customers of not paying. I requested the stop tap to be ordered after the first repair and you appear to be blaming me for the fact that plumbcraft didn't order it and as result I've had three visits from plumbcraft to repair the tap which have all been charged and the new tap still hasn't been ordered. I did admit that it isn't leaking at the moment but that's because I'm intentionally not using it because it has been temporarily repaired and needs to be permanently repaired because it started leaking after the first repair when I was using it. I don't understand how you feel I am blackmailing you because im unhappy ive been charged for three visits when it should of been two including the tap being replaced and this is purely down to plumbcrafts incompetence of not ordering the stop tap after the first visit.

Very good service and good advice

Excellent service - thank you!

Good customer service. Plumber arrived on time. He was polite and professional.

Had no central heating phone up Plumbcraft spoke to a lovely receptionist who was really helpful, managed to get an appointment for an engineer to attend within 2 hours of the call, amazing service. The engineer attended quickly and was amazing got straight on and diagnosed the problem and fixed it there and then, he was amazing very chatty and just got on with the job very impressed. Would highly recommend this company amazing.

No complaints at all.Very professional company to deal and the service engineer that came to me I have to score 10/10.Many thanks.would highly recommend to anyone requiring a heating system flush.

Had a heating system flush. Was professional and explained the process. Can see the results in the radiators getting hotter and more balanced

Very pleased with the professional and efficient gas service together with very pleasant office support

Excellent service job, Phil was on time, polite and discussed things fully with us as appropriate. Look forward to seeing him/Plumcraft next time. Many thanks H Mason

Fantastic service and friendly staff… definitely recommend

Plumbcraft did a first class job. I will not hesitate to use them again if and when required

Central heating power flush

Thank you for the quick response and updates, Did a really good job and was friendly also. Will use again, thank you

Very professional operation, the engineer was on time and did a clean and tidy job.

The service engineer attended on time was extremely courteous and professional and fully explained what he had done.

Boiler service done last week- quick, efficient and polite. Thank you!

This business fully deserves a 5 star review, which I would not give unless warranted, despite the promise of a shopping voucher. Radiator valves changed by an informative and helpful staff member. He left everything in great working order, clean and tidy. Much appreciated. Second time we have used Plumbcraft.

Very Thorough and professional job, On time and friendly affable tradesmen

Very good .staff excellent.all work done satisfactory. Cannot praise this company enough. Will definitely use them again if required

Efficient and helpful. The arrived on time and the problem was quickly rectified.

Engineer arrived promptly as arranged, and was polite and courteous. Job was done properly and thoroughly, and well documented. Thank you very much!

Great service from plumbcraft. Installed my boiler 5 years ago and the only time I have needed them is for the annual service. Top quality from booking to completing the job!