James Brothers Plumbing & Property Renovations Ltd

Dewi was very polite, down to earth and dead helpful when coming to sort our gas leak. Phoning beforehand to give us a heads up, talking me through what he’d found and also offering to service the boiler whilst he was here was a great help. Absolutely no complaints here, sound as a pound.

Great service, communication was brilliant and they did a great job repairing our loo. Will definitely be getting them back to sort a few other jobs soon.

James Brothers are an excellent firm always punctual and never leave a mess and their work is first class and reasonably priced. Plumber who came to service boiler was excellent but not sure of his name and Josh who came to change valve on radiator was excellent both 10 out of 10.

I had my boiler serviced, a new shower fitted and a gas fire repaired and serviced. Dewi was friendly, efficient, tidy and nothing was to much trouble for him. I am really pleased with the quality of his work, and have already recommended James Brothers to family and friends.

Very good service, fitted a radiator and boiler service within a couple of hours, very reasonably priced.

Amazing company! Phoned up with a heating issue, and Ryan came round the same day. Had text messages with time of arrival and the problem was fixed very fast. Would highly recommend!!

Due to an unexpected pipe leak, I found my self with water damage and an issues with my boiler. Dewi and the team, responded quickly and professionally. Explained everything that was required. Fixing the priority issue and quoting for the next. I can’t thank you enough. Dewi even put up with my small dogs constantly barking at him. Thank you again for the great work and advice.

Absolutely brilliant service from start to finish. James Brothers Ltd recently fitted a new boiler for us, and we couldn't be happier. From the moment they arrived, you could feel a genuine sense of a family business—they are incredibly professional, trustworthy, and care about their customers. The quality of the workmanship is top-notch, and they left everything spotless. Highly recommend them to anyone looking for a reliable team!

Brilliant service. Kept us up to date and informed on delivery of parts and when he was coming to fit the parts. Recommend if you’re in and around Neath !

Superb service, on time. Very friendly

Good service as usual. Kept me up to date and the boys who came were efficient and polite

Excellent service engineer always friendly and friendly 👍

Great as always

Booked me in so quickly & gave updates when engineer was on his way. Very helpful and job well done!

Excellent service. Regularly updated on when the engineers would arrive. Pleasant and friendly, serviced the boiler efficiently and checked the heating was working before leaving. Excellent company and excellent service engineers

I was very pleased with the work undertaken by Dewi. He was punctual, pleasant, helpful and efficient - which is exactly what a customer wants. I would certainly recommend him to others.

Dewi was very professional and pleasant. Kept me informed of what was happening ,also, sorted out the fault and I was very pleased with his work ethic.

Had our boiler serviced yesterday by Ryan and Louis. Professional and courteous. Explained the process and offered advice along with and a minor repair on pipe work. Would always use them now for future work and would highly recommend to others.

Had a leak coming through the ceiling from underneath the shower and a blocked sink. They were able to come out and finish the job same day thankfully. A lesser problem than we first thought. I dealt with Louie and his colleague who I didn’t catch the name of unfortunately but they were quick and efficient and really nice. Great service from start to finish.

Phoned James Bros in the morning - they serviced and certificated my gas system quickly (by lunch) - they were knowledgeable and polite. Very grateful.

Worked efficiently and effectively as part of a larger project.

Really great service. Came out really quickly and got the job sorted with no problems. Very refreshing after I’ve been messed around by a different plumber for weeks proceeding this. Will be coming back here first next time!

Great quick service and lovely polite workers

Had our annual Gas inspection on our coffee van.Booked us in within 1 day of requesting.Excellent friendly service.Will defineately use again. Thank you Ryan

Yet another great job done by James Bros. No mess left and the boys are brilliant. Thanks

Highly recommend James Brothers. Our guttering had come out of the bracket, appointment was arranged the same day and regular communication took place on the day. They were really helpful and got the job sorted

Another job done well, had old gas fire disconnected and removed. Nice boys, cleaned up after themselves, job done on time and all rubbish removed. Thank you

Had to let themselves in from the key I left very efficient did the job with professionalism and left the property tidy and locked up our house and put key in a safe place thankyou once again

Our toilet was blocked and I had tried to have a go myself but my tools were not up to the job. A quick plea message on Facebook and James Brothers came to my emergency rescue. Ryan was with us within an hour and solved our problem. 1 toilet between 3 of us so we needed help asap.

Job done with speed, accuracy and attention to detail. Thank you both for 2 days hard work👍

Excellent service by ryan i spoke to him for a emergency for my grampa and fitted me in quickly and is very flexible will be using his services again thank you

Arrived on time went above and beyond fantastic service by the team

Excellent service and advice , all part of my annual service plan which gives me peace of mind throughout the year .

Turned up on time was very polite and worked very well cleaned up after their selves and completed the job in good time would highly recommend recommend the team

Good work done by the team. Excellent coordination and problem solving

James Brothers during the past years have totally transformed our home, the new bathroom is fabulous, the mock timber flooring in kitchen bathroom and passages made it so much easier to clean, they replaced my central heating boiler and I have taken out a policy for electrical and plumbing work if necessary. They came today to complete my first boiler service completed in excellent time, no disruption or mess, always clean good work excellent quality at a reasonable price highly recommended.

Brilliant service from James and Louie today, they were quick, polite, tidy, and very easy to chat to. And a seamless process booking in too. Good price for a full boiler and gas hob service. Will definitely be using these guys again.

Excellent service, turned up when they said they would and did what was required, swiftly and with no fuss.

Always swift excellent local service. We are always pleased with the quality of work and price.

As always brilliant service from Dewi @James Brothers. They are our goto for all our plumbing and maintenance needs 👌👌👌

Brilliant as always. Turned up on time. Friendly and helpful.

I'm in the process of a full renovation in my house and have used James Brothers for everything from a new boiler install, to a full knock-through, gutting and fitting of a brand new kitchen and livingroom. I honestly cannot fault them. Ryan and the team are fantastic and always do the work to a very high standard. I would highly recommend them to anyone looking to get work done.

Great staff, excellent service and the job was completed quickly and efficiently with little mess.which was cleared quickly !! Very happy !!!!😁👍

Fair play, always efficient and fast response from the admin team, had these guys out a few times for two properties and they always come out next day or within a couple of days, get the job done quickly, I like the payment system you get sent an invoice and you can pay through a link, always know where you are with them, very professional and nice boys.

Engineer came in, Assessed the job and completed it within one hour. I was 100% satisfied with the job.

I recently had work carried out by Kian from James Plumbers, and I couldn’t be happier with the service. The workmanship was excellent, and everything was completed to a very high standard. Kian was professional, friendly, and took the time to explain everything clearly, making sure I understood the work being done and answering all of my questions. It was great to have someone so knowledgeable and informative throughout the job. I would highly recommend Kian and James Plumbers to anyone looking for reliable, high-quality plumbing services.

Excellent service from start to finish. Communication was quick, and they responded promptly to my request for a quote. From coming out to assess the job to completing the work took just three days. Dewi was really friendly, professional, and did a great job. I’m very happy with the result and would definitely recommend.

Dewi was brilliant thanks, very efficient indeed. Can you please give me a date for work on toilet to be carried out. Sally Harding

James Brothers carried out a small plumbing repair very quickly and professionally. I wouldn't hesitate to use them again or to recommend them. David

Boiler service - Very professional and explained everything. Excellent service.

Great service and also very quick to respond to my requests. I've had ceiling repairs, plastering & electrical works completed over last few months and every job has been handled promptly and professionally. Highly recommend!

Great service. Great value. Very polite. Highly recommend

Arrived promptly to fix a leak and replace a tap. Very friendly and efficient. Work quickly and cleanly undertaken without issue.

New boiker fitted. Can't fault Ryan & Kian, punctual, helpful, polite and knowledgeable. Dewi came the day before to assess & was also professional. Will definitely use James Brothers again

Very professional & helpful! I’ve used James Brothers for years. Great service, communication is excellent and the plumbers always resolve the issue same day in my experience :)

I've been using James Brothers for the past 4 years, and they've always provided excellent service. They are reliable, friendly, and always do a great job. I highly recommend them to anyone looking for a trustworthy plumber.

One of the worst companies I’ve ever dealt with. They entered my home without asking and carried out work which hadn’t been agreed. The quality of their work is shocking and I certainly wouldn’t recommend or use them again. I had both electrical and plumbing work done and both have had to been put right by another company

Excellent job from the boys, extremely friendly & polite. Nothing too mych trouble. Job completed in great time & all cleaned up afterwards. 1st class 👌

Extremely quick and proactive would highly recommend

Fantastic fast and professional service. Pleasant courteous staff. Would definitely recommend for all plumbing needs. Thanks guys. 😀

Just had two pipes chased by James brothers, such neat and tidy work done with pipe protection. Would happily recommend!

Great job today, done quickly with no mess. Thanks

Has to call them out to fix a leak under my kitchen sink and to fix s leaky bath tap. Kian kept me up to date with his arrival time. Arrived when he said he would and fixed both the leaky tap and the leak under the kitchen sink. They were very polite and did both jobs quickly and cleanly. Very impressed.

They came out to give us a quote, then booked us in the for work which was done really quickly. Not the first time we've used James brothers and won't be the last. The fella who came out was really nice and his work was great. Also you get a text to let you know they are on their way which is always appreciated.

Excellent service, Brilliant Customer service. Asked for a quote night before regarding a garden tap. Booked in for the next day kept upto date when they would arrive with time and name via text. Job done within 1hr and half highly recommend and will definitely return if I need a plumber. Thank you

Punctual, polite, prefessional. friendly and explained the workings of the boiler when asked. Would highly recommend.

Very pleased with the work done today. Kian sent a message to say he was on the way and he did a very clean and tidy job also he was very sociable and polite. I will always use James Brothers for any future jobs I have.

The boys that came today to fix my toilet were amazing, they were efficient, polite and very helpful with any questions I asked. Thank you coming out so quickly to get my problem sorted you are truly amazing

We are very pleased with the work done. They were friendly and professional.

Prompt, efficient and friendly service. Very good workmanship. Would happily recommend.

James Bros always goes above and beyond for us, no matter how big or small the job is! All of the team are really friendly and professional at all times, we cannot recommend them enough 👌🏻

Andrew the plumber working for James Brothers Plumers, completly overhauld my upsstairs toilet tank like new. I cannot fault his work in any way. And so fully recommwnd him and. The Plumbing firm James Brothers.

We’ve used James Brothers recently (twice in the last week!) and over a number of years for various projects and plumbing emergencies. They have always been extremely courteous, professional and always respond promptly to our calls - whether it’s a small or larger project. Their work is of a very high standard and we wouldn’t use anyone else. Thank you!

Efficient and reliable service

Showed up on time Faced with a very old system did the work cleanly and systematically. Very through. Nice engineer.

Boiler fitted with James Brothers last year and just serviced. They are excellent. All the plumbers that have been here are friendly polite and fully explained everything. Will continue to use and highly recommend.

Couldn't fault the service we had today. The plumbers who arrived, were friendly, polite and extremely efficient. Fitted a new shower, brilliant job, really satisfied with the service we received. We will definitely be using this company again and wouldn't hesitate to recommend them to our friends. Many thanks.

The most reliable plumber we have had in 13 years of business. Such a relief.

Excellent service had a outside tap fitted today and I am very happy highly recommend very professional nice job done thank you 😃

Needed replacement mixer tap, rang James brothers at 12 lovely lady took my call and few hours later Andrew replaced and fitted mixer.Fantastic service would highly recommend.

I can not rate James brothers highly enough. I’ve been getting my late mother’s property ready for auction and Andrew was such a fantastic help. He drained the heating system, sorted out the boiler and made sure the gas was all turned off and secure. All things I would never have been able to do myself. He went above and beyond on his visit, even helping to drain a broken washing machine!! They have been a friendly, reliable and trustworthy service from start to finish and I will definitely be using them again.

Quick and efficient. Came out same day to replace the base of an electric socket. Really friendly team and affordable too

very friendly efficient service from Dewi who was professional and engaging

Couldn't recommend enough, used this company so many times and service on every occasion has been first class

Fantastic service from start to finish, highly recommend!! The guys who came where brilliant and did a excellent job

Quiet efficient and polite (also fixed the problem)

Excellent service, everyone very respectful of property, very tidy and informed us of what they were doing throughout. The boiler is up and running and radiators fitted. A lovely job all round. All your staff were really polite and friendly. We found it very helpful to be shown the app and guided through the process of getting set up. We will definitely be recommending your company. Thanks to all involved. Kath and Paul

I had an emergency problem with my boiler. I phoned James brothers. They were understanding and supportive. I had a response that day. Ryan was very pleasant and very efficient. The problem was resolved rapidly. I would recommend James brothers to everyone.

Amazing plumbers 🙂 from my initial call about a leaky tap to the boys fitting my new tap was all within a matter of days. Cannot fault this company. Very professional, tidy, polite, knowledgeable and reasonable rates. Thank you 😊 2026 and a burst pipe outside. Again this company is the best in town. All staff are friendly and helpful. Thanks again for fixing my leak so quickly 😊

Prompt attendance, friendly staff, quick and efficient. Thank you so much.

I highly recommend James Bros (no relation to me or my family unfortunately!) as my boiler packed in & they came promptly as promised after I contacted them this morning. Once he knew what the problem was ( he explained the fault to by means of photos) he went for the part & was back within the hour & had the boiler up & running in no time. I had visions of being without heat & hot water over Christmas as the boiler is 13 years & never been serviced! Will now book them to do a service! One very happy customer. I'd give them 10 stars if I could.

Arrived within 10 minutes of my phone call to them on a Saturday morning asking for help after I had made a mess out of fitting an outside tap!! All sorted within 25 minutes, friendly, polite and even received a small Christmas gift!!! Highly recommended, will definitely use again, thank you.

Nearly took my front end off my car !!!! Response : Fantastic , in that case then you will have no issues at all identifying this with your drivers when you de Brief them . It’s relevant also as if that’s how someone behaves on a public road , it creates serious doubts people should be aware of

Excellent service from 1st phone call to end of job. Handled very professionally and with understanding of the urgency of the call out as it was for my elderly mother. The men who came out to do the work were excellent. Friendly and got the job done in a short time.

We were absolutely thrilled with the service we received. The lads were excellent and extremely knowledgeable and helpful. We would definitely recommend their service. Cannot praise them enough

Ryan has been absolutely superb. Assessing and rectifying my boiler fault in one day with such an amazingly friendly attitude. I'd 100% recommend to everyone.

Quick, professional, helpful.

Very good and very honest plumbers. Would absolutely recommend.

Excellent and prompt service. Ryan kept me up to date with estimated time of arrival. Explained the problem with my boiler and fixed it same day. Definitely recommend this company.

James brother's did an Absolutely cracking job in the shower room. Kevin and Luke were great tradesmen very professional and courteous did a Stunning job fitting the shower, sink, trim and tiling. The painter Paul arrived on time after the fitting to finish up the room and also did an incredible job, we are well pleased with the end result. I'll let the photos do the talking and will be using James brother's next year for the main bathroom.

Fantastic service yet again from James Brother, would 101% recommend

Excellent speedy service. Can’t fault James Brothers, they are top notch.

What a pleasure to do business with this company. The boiler was fitted by Andrew who was very polite, punctual and professional. He was very tidy and worked hard to complete the job in one day. The workings of the boiler was explained to us by Ryan. Everyone we dealt with in the company was friendly and efficient. Highly recommend them.

Brilliant service. Was very quick, booked us in for the next day & Dewi was friendly and got the job done swiftly. Very reasonably priced too! Thank you

Great service, quick to act , sorted ...thankyou...

Excellent service. What a lovely young man Evan was punctual , polite and extremely professional, I would hesitate to use this complaint and would highly recommend them. Thank you from a very happy customer. Jacqui Morris

Just had my toilet fixed by Stewart and a lovely young lad, absolutely brilliant,came on time , explained everything,would definitely use this company again

Excellent service, good communication, thorough job. Excellent

Absolute cowboy job they have done for me. Will never have them back!!!

Just moved in to a house when we discovered problems with toilets and bathroom drain blockage. James Brothers were amazing. It was a filthy job as the sewer and soil stack were backed up, but the boys, especially Evan, worked hard to clear it all. Prompt, professional service, very much recommended.

Burst pipe while tiling kitchen floor on a weekend. Only plumber to answer was the James brothers. He reassured me they would be out straight away. Had a message they would be 10 mins. They where exactly on time. Very professional, completed the job. I can't thank them enough and would 100% recommend these guys for anything.

Fantastic service, got our boiler issue sorted straight away! Highly recommend this company!

I recently had my boiler serviced by Ryan and I couldn't be more pleased with the experience. The technician arrived on time and I also received a courtesy message with an expected time of arrival. Ryan and his colleague were both professional and explained the water quality test results in an understandable manner. A gas leak was found which was outside my property which thankfully is the responsibility of the Gas board and Ryan informed the Gas board immediately to attend my property. They conducted a comprehensive inspection, cleaned components, and ensured everything was functioning optimally. The pricing was transparent with no hidden fees, and I appreciated the explanation Ryan give on the water quality test and gas leak issue. I will be using this company going forward. Thank you.

Had a broken toilet unit on Xmas eve and wouldn't flush. Called James brothers, there was a £70 call out. Had a few problems. Absolutely great service from start to finish Would highly recommend.

Very pleased to have found this company. We found a leak under our sink yesterday, messaged them and Evan came to sort it this morning. Amazing! You know exactly what time they will arrive, as you can "track" them, which is so handy to know. Evan was so pleasant, and sorted the problem in no time. He also had no problems doing another small job for us while he was here. James brothers also renovated our bathroom a couple of years ago which we are very pleased with. During this time, there was a problem with our shower, which they weren't happy to leave until they knew it was 100% sorted. Would definitely recommend, they are very reliable.

Absolutely amazing! They were quick to turn up and get the job done! I had no central heating or hot water and I have a young baby they fixed it within about 20 minutes! No mess and hassle free lovely guys! Will be using in the future! Highly recommend thank you!

I can't thank Ryan and all the ppl working for him excellent service..so polite and friendly and helpful anytime you ask they are there thanks again

Fantastic service. Great communication. Arrived on time. Very professional and polite. Left my home cleaner than when they arrived. Highly recommend and would definitely use again.

Reliable and trustworthy always friendly and do a good job

Always a pleasure to deal with, trustworthy and reliable. Can’t ask for more ! Thanks all

Really pleased with the high standard of work. I would highly recommend James Brothers.

Great service from Ryan and young apprentice with him , would highly recommend !! Even had a selection box !!!

Messaged last night to fit my oven..had this morning a call that someone is coming today.. Logan was the electrician he fixed it in no time ..He was really polite, friendly and helpful..I can recommend James Brothers to anyone who needs help with there electric.I will definitely use them in the future again .

We have had various members of the James brothers team and each one has been amazing. They have been respectful of my home, explained thoroughly what was needed and gone above and beyond to rectify issues caused by previous workmen. Would 100% recommend and use in future.

Excellent service, cannot recommend James Brothers enough. Excellent job, efficient and extremely friendly.

The service was great as always. Efficient and friendly, sorted my underfloor heating. Highly recommend them

Had the boiler serviced by Ryan. Very efficient and friendly. Would highly recommend.

Amazing service turned up very quickly Ryan was Professional friendly and explained everything highly recommend this company

Excellent. Rachel organised a visit and Ryan arrived quickly for an emergency and fixed the problem straight away. Very pleasant manner and left us feeling confident and happy with the service. Thank you

Came home today to fing a puddle on my kitchen worktop. Combi boiler had a water leak. Contacted James Brothers regarding the problem. From point of contact to the leaking boiler being fixed was about one and a half hours. Can't fault that at all. Excellent service.

recently had our bathroom renovated, new tiling ,shower enclosure etc, very pleased with the finished result . Paul our installer started the work in a very meticulous way ,explained every aspect of the job as the work progressed , unfortunately he had a medical issue which meant a replacement installer was called upon to carry on with his work, Ben was an equally pleasant and skilful tiler, took his time to make sure the tiling and shower tray were exactly as required. When Paul was back in work he continued to complete the bathroom to a very satisfactory finish. Will have no hesitation in using James Brothers for any future work .

Punctual, excellent work and very friendly and communictive.

Ryan serviced my boiler and fitted a new thermostat. He is friendly, helpful, efficient and a very clean worker, making sure that the small amount of mess was vacuumed up before he left. He took the trouble to show me how the new thermostat worked. I am very happy with the service he provided. Thank you

Came and fixed our sink ! They were both great and managed to fix the issue quickly. Thank you :)

James brothers are very good .Very polite and friendly.Would recommend to your services .Thank you very much

Very friendly, efficient service. Seemed very knowledgable and offered some good advice on other plumbing topics unrelated to the job. Will definitely use again.

Phenomenal service, very efficient and knowledgeable

We had fabulous service from James Brothers after calling them due to our boiler breaking down. Well we're assessed and given a quote within hours which was happily accepted by us. The work was carried out within hours of our call by Ryan who is an engineer employed by the company. Ryan was very friendly, efficient and respectful of our property and had it all sorted within a few hours. Thanks also to Carly for excellent communication throughout. Ryan is an asset to your company who I will recommend. Thank you

Great service and professionalism, will always go out of their way to help in an emergency or plan work required. My goto for all plumbing and heating work and more.....

Really great company. Quick and efficient!

Very quick and reliable 👍

Fantastic fast service !!

Fantastic job as always First service on boiler supplied and fitted last year. Would thoroughly recommend this company for any plumbing issues. Quick response on booking service and kept updated with arrival of engineer with call and via the tracker app.

Always a great service. Very friendly all round team. Nothing is too much trouble. Clean efficient workers. Defiantly highly recommend. 😊

I have used their services for Gas Safety Certificate and the Gardening service and always first class service

Fantastic service What a good company to deal with 5 stars

1st class service 100% thanks Dave

James brothers review James brothers renovated my house, and whilst I hear the actual brothers and great at their jobs, their employees don’t share the same ability. From plastered walls that are very uneven, unfinished electrics, poorly fitted wood work and attempting to leave old pipes when I paid for a complete new system, it’s left me with a house full of faults and a lasting fear of trusting “professionals”. I will say though, the team were mostly polite and friendly. I think they could be a great company providing that the owners passed on their standards to their employees, but wouldn’t recommend them. I’ve tried to remain as polite as possible, whilst giving an honest review.

Great lads fitted great no mess all clean and tidy very happy with the service would recommend this for a boilers

Excellent service for plumbing needs. Contacted James Bros on the Sunday night and they were at my property the next day, and problem was fully repaired within 48 hours (after needing to acquire new parts). Would recommend Hames Bros for plumbing needs.

These guys are always reliable and turn up on time. Well trusted firm you can rely on to do a good job !

Swift response and professional service.

Had gas cooker installed by Ryan and team. Couldn’t be happier with the service. Great communication and professional throughout! Highly recommend!

Fantastic, quick service. Fixed the problem with our boiler within an hour. Ryan was helpful and answered all questions. Will definitely be using again! Thank you!

I could not recommend these guys more, contacted them today at lunchtime, by 5pm Ryan arrived and sorted my boiler within 15 minutes. In a house with 3 children in this weather could not be more appreciative to give the kids a bath. Won’t look anywhere else for any plumbing and boiler issues. Thanks guys 👍

Excellent service from Ryan. Friendly and professional as always. Would recommend James Brothers to anyone looking for a reliable service.

Engineer Ryan came to fix my boiler today great guy so friendly but most of all very professional, I’d definitely recommend James Brothers… overall great service..

Very efficient, quick response, leak in boiler fixed .replacement part collected and fitted in no time.Very pleasant fitters. Would definitely use again.

Really speedy and thorough. Thank you for your rapid response and friendly staff.

Very fast, efficient and friendly service . My shower needing replacing urgently as I had no water in the bathroom. They promptly came out and fixed the problem. I would highly recommend.

I have used James Plumbers a number of times and they are a very professional outfit. They run an excellent and reasonably priced business and would highly recommend them. 👏🏼

I used James Brothers' plumbing services over a year ago in my previous house; having recently moved, and needing plumbing work in the new property, I had no hesitation in calling them again. As before, they proved prompt, efficient and professional; I highly recommend them.

Great job done by Dan and his colleague. Very neat, tidy and helpful. Highly recommend them.

Arrived on time advised, with advance warning via message and phone call, quick clean and tidy job, the two personnel were polite and explained all they were doing and a great price too.

Would definitely recommend James Brothers.

I can't thank Ryan from James Brothers enough... firstly my boiler stopped working on a Sunday and I asked for recommendations from FB to which I connected JB. Ryan came out same night and performed diagnostics and it could have been two things or I needed a new boiler. Ryan came the following day with a part but it didn't work, he explained he would have to order a motherboard to try that but couldn't guarantee it would fix the issue. Ryan and one of the office staff sent me over a quote for the motherboard and quotes for a new boiler. I decided to have a new boiler and I was sent lots of different options and they can also arrange a payment plan for those who need it. Fast forward to day 3 and I'm glad to say my new boiler is in and it's much better then my old one. Ryan and his Apprentice were very polite and just nice guys. I would whole heartedly recommend James Brothers.

As always, great service from James Brothers. We had our electrics serviced and the electrician kept me informed and was quick and efficient so I was able to manage working from home at the same time. The engineer who serviced our boiler explained clearly what needed repairing and made sure I understood what was happening. Very friendly service with minimal disruption to my day.

Will never use again. Overcharged for boiler service, identified boiler as unsafe and outlined remedial works required. Promised to provide quote for required remediation but it never came leaving me with an “unsafe” boiler still running in apparent unsafe condition. Chased several times for the quote but was completely ignored. Eventually I used a different engineer who completed the remedial work and did a new service for not far off the price James brothers charge for a boiler service on its own. Avoid unless you want to be overcharged for poor customer service.

James Brothers have always provided excellent service whether it be fitting new boiler then annual service the boiler or removing a fireplace and even providing and hanging new doors. Highly recommended.

Excellent service very friendly staff

Great service. Ryan services and fixed our boiler. I would definitely recommend.

Same day outside tap fitting. 5* highly recommend

We needed a broken toilet flush repaired.Contacted James Bros,within a short time Daniel was with to carry out repair.He was polite,and respectable of my property.He carried out the repair,which was,nt straightforward,and cleaned up after.About a week after i needed a badly leaking garden tap replaced.again after contacting James Brothers,Daniel was again with us in a short time! Within minutes Daniel had replaced the tap.Once again amazing service from James Brothers.Can,t speak highly enough of the service i have received,and would highly recommend this local.business.

Amazing service, friendly,polite, clean and got the job done. Thank you James brothers 😀😀

Had a problem with our boiler, called James Bros and the service was prompt and Ryan was really helpful, the job was done in no time but nothing was to much trouble. Definitely call on James Bros in the future, highly recommend.

Ryan was great, really nice and knew what he was doing and didn't even wake up my sleeping baby. Very happy 😊

Messaged James Brothers through Facebook regarding having my gas cooker disconnected and capped off. Instant reply from them and a convenient day and time arranged. Within a few days Gary came and quickly and efficiently disconnected my cooker and capped it off safely. Would recommend to anyone and would use again, thank you 👌🏻👌🏻

Very quick and organized. Good finish to the job. Friendly and professional guys.

Highly recommend, short notice and Easter weekend, they completed the job. Many thanks, much appreciated

Very reliable, friendly, professional. Excellent service provided.

Absolutely outstanding service from start to finish. Prices good very reliable and won't let you down. There are very few companies out there that would deliver what they say. These guys are a must for any jobs . If I could give 10 stars I would .

I phoned the James brothers this morning with an issue of a leak, Ryan called being very friendly and helpful and will definitely be using their services again, highly recommended.

Arrived on time, pleasant and professional. Asking my opinion on everything to get it perfect for us. Thorough and cleaned up everything after. Excellent job thank you.

Excellent service. Tried fitting my sink taps myself but couldn't do it! These guys came out within the hour and did a fantastic job. Very reasonable too. 5*...highly recommend 👌

Excellent service. Responded very promptly and excellent price to go with it. Highly recommended!!!!

Gary came to check our heating system following new plumbing works. Very professional and explained the workings and any potential issues we might face. Very good service .

Very thorough and friendly. Managed to squeeze in a gas cooker fitting right before Christmas, and I'm over the moon! Thankyou very much

A thorough boiler service which I realised hadn’t been the case previously . Took longer than he expected but still took time to look at all jobs I needed and advised . . Didn’t leave until everything was working properly and he still had another job to go to .we won’t be cold this Christmas .Thankyou

Excellent service and quality of workmanship. We had a bathroom renovation, and what a difference. Tiling perfectly matched, and all fitments are beautifully installed. Cleaned up behind themselves every day and protected all areas of our home, too carry items in and out. We were so impressed we had James Brothers to change our kitchen worktops. Looks like a new kitchen. Would highly recommend. Thank you for improving our home.

Really pleased with my new boiler I would recommend James brothers ...very friendly and professional thank you

So grateful to Ryan being through in his job .identified a gas leak and a pressure problem and sorted it for me ...top man and professional with it ...highly recommend you .

After contacting several plumbers and basically not getting anywhere , the ones that picked up the phone never turned up. Having been recommended James Brothers what a difference, all phone calls picked up, dates were given to survey work, quotations sent very quickly. Obviously they are a busy company so we had to wait our turn. But turned up when they said they would to carry out all the work which was all done to a high standard , the work men were all very polite and respectful, went the extra mile. The result is exactly what we wanted , other companies should take note, this is how it should be done. Thank you. John

Highly recommended. Two bedrooms renovated including a new ceiling and re-plastering the walls, new woodwork and an airing cupboard created from scratch which involved making a bespoke door. We were given a start date which was kept to. Good communication throughout and great organisation and coordination between the different trades and excellent quality work. All workers cleaned up at the end of every day and respected our property. James Brothers use IT to good effect to let us know every day when they were arriving and photographed the work at the end of each day. We loved the fact that they are prepared to invest in apprentices. On top of all this the price was very good too.

Ryan was great. Very professional and got the job done quickly and neatly. Very happy. Thank you

They managed to fit in works for my house at short notice. Great communication from the team, such a well set up business. Thank you!

Booked for boiler service. Had a phone call about 1pm asking if could head round, explained that my toddler had just gone down for a nap so asked if could delay it by an hour or so. They were very accommodating and understanding and visited at a later time. Very professional, explained what work had been carried out. Will be using them again

Wonderful experience from the first phone call to them. Reliable, quick and efficient. They go beyond what you would expect to make sure you have working heating. Every member of staff are fabulous, from the ladies on the phone in the office to the brilliant plumbers. They came promptly even though they were extremely busy as the cold snap crept in. I can highly recommend them, as I have to my family who have found them just as good as I did .

All of the people who work for this company are wonderful. They are so very helpful, friendly and efficient. I could say a lot more words of praise but there is not enough room here. Suffice to say we called them straight away for a second job we needed doing and will call them again when we need anything else done. We recommend James Brothers very highly.

Very customer focused. Friendly and professional. Highly recommend

Excellent work love my new tap and fixed the boiler all for one price will be using James brothers in the future

Excellent experience. Good communication. Quick and efficient. Thank you !

Always found them fast, efficient, friendly and professional wouldn’t use anyone else now.

I had a problem with my bathroom radiator. Called them up and within minutes responded. Came up the same morning and fixed it to a high standard. Very satisfied with the work and same day job done.

Amazing explain each step of the process and highly recommend them

Absolutely elated to find a plumber that turns up when they say are going to. So pleased to have been recommended James Brothers. Will definitely use them permanently from now on 5*****

Super easy to schedule a day and time, kept me well informed beforehand with a call and text to say when they were en route. Extremely friendly and knowledgable from start to finish. Would use again!

can’t fault them at all! had a small leak that i’d been trying to get sorted for a while, not getting replies from other businesses but they replied incredibly quickly and were extremely patient when working around my availability! job completed quickly, to a good standard and at a decent price. will absolutely use them again in future :)

Excellent services great staff quality of work is always on point !

Absolutely brilliant new shower in place and Ryan was very friendly.

Excellent service today boys thank you so much

Had a constantly dripping tap, phoned the office and they sent out to young men. All sorted quickly and without fuss. Thank you.

Absolutely fantastic service after getting a leak in my kitchen ceiling. Fixed leak and repaired ceiling! Prompt service and very fair pricing. I love the fact that I now have 1 company that I can rely on to do everything. 100% recommended by me.

We recently had a complete renovation of our small bathroom including a new ceiling and floor. We are so thankful that James Brothers were recommended by T.W.Thomas. From Ryan, Gary & their team to the girls in the office, Carly & Sarah, they were always polite & friendly. They discovered many unforeseen problems but dealt with each one calmly & professionally, easing a stressful situation. All the team were hardworking & tidied up when finished for the day. All this resulted in an extremely high quality bathroom. We recommend this company.

Great service. Don't look any further. These are the best.

Fantastic service from Bryan today! Had a fault with our boiler and had no hot water or heating, rang the office and was told someone would be with me within an hour, he turned up within 20 minutes. Very nice guy, diagnosed and fixed the problem instantly and now all working properly again. Would highly recommend them :)

We had a few 'minor' plumbing problems and sought recommendations through the Facebook page of Neath Constituency. And are we so glad we chose the James Brothers Company! From the first knock on the door from one of the 'bosses' to the excellent service, and workmanship, given by young Peter (don't ever let this guy leave you!!!) we were more than impressed. Peter was told not to accept the payment till he returned, after the week-end, as he had one more job to finish. Quality Company and highly recommended!

Had a small job that has been bugging me for ages. They came and fixed it without any fuss and for a very reasonable price. Would definitely recommend them and will be using them again.