EBAC Plumbing and Heating Ltd
4.6(23)Mildenhall • OFTEC
Services
Reviews
4.6
Customers describe EBAC Plumbing and Heating Ltd as friendly and professional. One reviewer said a broken boiler was replaced quickly after a Saturday call, and another said a toilet cistern was fixed within the hour. Others report prompt, efficient service and a good standard of workmanship, and one long-standing customer relies on the firm for maintenance and emergency response. Not every experience was positive: one reviewer was charged £68 for a five-minute tap repair and felt that was too much, another was told an emergency boiler job would take five days at the earliest, and another reported waiting three weeks for a shower part and then no one arriving on the booked day.
A couple of unreasonable reviews on here from people who were too lazy to do it themselves and don’t like paying by the sound of things. You’re paying for people’s time and expertise. Friendly family company who deserve to get paid what they’re worth. Buy cheap buy twice.
Amazing service! Very professional! Our boiler broke mid-December. Called EBAC on Saturday and they were round to replace it on Monday. Went over and beyond for us. Also more than half the price of British Gas! Thanks so much!
Absolutely brilliant service, rang as toilet cistern had broken, answer no problem a plumber will be with you within the hour. Less than 30 minutes later, plumber was at the door to fix the cistern. Can’t complain at that . Brilliant Thankyou
Quick response! Fast job and great service
Excellent service sorted out problem efficiently
Great friendly service
Excellent and professional service.
Our kitchen tap came away from the base so we called Ebac. The engineer was great and fixed the problem by tightening a grub screw; less than 5 mins on site. Charged £68 by Ebac???? We could have bought a brand new tap from Homebase for £60. I don't mind a £20 charge but £68 is heading into BBC Rogue Traders territory.
Boiler stopped working; no hot water or heating. Called for an emergency engineer and was told that it would be 5 days at the earliest!
Excellent service over several years working for me whilst I was builder and landlord.
It took them 3 weeks to fix a small part on my shower that should have taken at most a day. And when they finally booked in a day with me I waited home all day and when I phoned at half 4 they said no one was coming. Now having to wait in for another entire day. Completely beyond annoyed with them now
Had an issue which they resolved within a day of calling. Brilliant.
We are very pleased with the service we received from Ebac, very professional and polite and reasonable costs,will use them again.
A family business always helpful, friendly staff, no job to big or small.
Professional, prompt and they get stuff fixed. We rely on Ebac for maintenance and emergency response- they're always there for us, which is reassuring.
Service prompt fixed boiler friendly staff
Efficient effective service good standard of workmanship.
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- OFTEC
- Domestic work
- Commercial work
- Landlord work
Also available in Mildenhall
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