Phoenix Plumbing & Heating Solutions Ltd

As ever Phoenix have been brilliant - great service and always with a smile - no hesitation at all in recommending them for all your plumbing/heating needs.

Thank you to Phoenix Plumbing and Heating Solutions for dealing quickly to service a boiler and carry out all the relevant checks needed. A truly professional and friendly company who we will continue to use for all our rental properties. Excellent rates and clear communication throughout the booking process.

Just had my boiler serviced by engineer Luke, very professional and polite. Would highly recommend

We've used Phoenix a number of times from minor tap jobs to a new gas installation to our boilers. Every engineer has been very competent, polite and cleaned up afterwards. It's taken four years to find such a good, reliable company. I would give 6 stars, but there's not enough room!

Brilliant service, Dan was so conscientious, informed me of everything, was so tidy and did a brilliant job. Would definitely recommend

Very happy with boiler service. Engineer was thorough, explained what he had done and was very tidy. Highly recommend Phoenix Plumbing and Heating. Thanks.

Always a pleasure dealing with Phoenix, both those in the office and the engineers. Very polite, friendly and professional.

I'm absolutely delighted with the excellent level of service I've received from Phoenix Plumbing and Heating Solutions. From the moment I enquired to completion of the work, every member of the team I dealt with was professional, friendly and efficient. Communication was perfect, everything went smoothly, and as arranged with the boiler servicing, and the speed of response from initial enquiry to completing the work was exceptional, and sets Phoenix apart from other companies I've used, in terms of reliable and expert fulfilment of works exactly when and as planned. I felt I was in the trustworthy hands of professionals throughout and I wouldn't hesitate to recommend Phoenix! A special thank you to Dean, Jaime, Luke and James for such a great experience.

Phoenix had been recommended to me due to their excellent reputation and as my boiler had been misbehaving I called the office and since that point the process has been transparent and efficient. I got an Email confirmation of my appointment date and a reminder nearer the day together with timings. James came out to me on time to investigate the problem and also to undertake a service as we have not been brilliant at keeping on top of this important job! As a result we were expecting an expensive visit. To my pleasant surprise, James was already prepared with knowledge of the issue which was extremely professional, recreated the issue immediately to check if this was the issue we had been experiencing, and then proceeded to fix it. Whilst we may end up needing some replacement parts (or new boiler) in the future, we wouldnt now go anywhere else as we know this is a company we can trust. I was so impressed and wanted to thank the whole team at Phoenix for their professionalism and exemplarary service - highly recommended!

Thank you to Luke from Pheonix Heating and Plumbing, just carried out a service on my boiler, very polite and friendly. Efficient thorough service. Would highly recommend.

I recently used Phoenix Heating and Plumbing to service the underfloor heating in my flat. They were punctual and provided an excellent service. They were happy to answer all my questions. I can highly recommend them.

Excellent service from you engineer/installer James. He has worked so hard to install my new boiler. Very polite and respectful, answered all my questions, and sorted out any problems quickly and efficiently. Highly recommended and deserves employee of the month award in my book

We recently used Phoenix for our boiler service. Their engineer was efficient, arrived on time and made sure I was completely happy before leaving. He left the area clean and tidy and was a very pleasant man. We will definitely use them again.

Had my boiler serviced today and repaired a leak. Great engineer, very polite and efficient. Highly recommended.

Fantastic experience dealing with the guys at Pheniox Plumbing, Luke & Dean the directors are great guys, very honest and on the end of the phone when needed. Pheniox have complete a few jobs for our customers now and they have all be fantastic 👍🏻

I had Excellent experience with them, couple of times on different occasions. Boiler service , no big expense no unwanted upgrades, just a good service for under 100 quid. On the other occasion, their team came in to do some plumbing for my dish washer. We had a last minute hiccup so had to do 2 bends at a really difficult to reach place. I fuss, no crib , guys just went for it with all the necessary tools and a perfect professional job. Can’t recommend them enough for any heating and plumbing needs.

From quote to installation Phoenix was excellent. I got three quotes for my new boiler installation and definitely made the right choice.

Very prompt service. Great workmanship.very reasonably priced.

I have used PhoenixPlumbing for many years & I have always found them to be punctual , reliable & ready to deal with whatever plumbing problems I have at the time. A first class plumbing company & the office staff & the engineers are all nice people .

1st rate plumbers. These guys come highly recommended! They have sorted out a few issues left by previous plumber for us in a timely and professional manner. We will be using for larger projects moving forwards.

Great job very professional clean and tidy made sure we new what was going on very pleased and a great price would recommend it to anyone Thanks very much 👍

Excellent service and responsive. They pick up the phone and help you!

Great company. My boiler broke down and with in a day it was up and running. Highly recommend

I highly recommend this company!! Luke is super honest, prompt and his work is outstanding. I honestly can not fault this company. Really reliable Won't go anywhere else for my plumbing needs.

James came this morning to provide a new ball valve and over-flow to an existing cold water tank. Access to the tank was not easy with very cramped conditions, but he managed to carry out the works with no complaint. As always he was polite and courteous. A job well done.

We have used Phoenix for a number of years for installations and repairs and also gas safety checks. Dealing with Phoenix is always a pleasure as they make the whole process very easy. They are also very knowledgeable and are always available for advice etc. I would recommend them every time! 10/10

Serviced our boiler really good and efficient

Had nothing but great service from Phoenix every time I’ve used them.Would highly recommend !

I always return to phoenix I wouldn’t use anyone else., always a brilliant service thank u for always coming to my aid! X

SUPERB SERVICE!!! I haven't used Phoeni, but I made an enquiry about a part for a shower I have and Luke was super helpful! In the end they didn't do anything, but the service and the support was still there nonetheless... Great Company that actually cares! Thanks Luke, totally recommended 👌

We found ourselves in big trouble with no water and no heating. The guys at phoenix are quick to respond and very reliable to produce a quick turnaround and got everything working again the same day. I’ve also found them to very reasonably priced and able to source the parts quickly.

Can not recommend Phoenix Plumbing & Heating Solutions Ltd enough. They are so professional and nothing was too much trouble. On one problem I had, I rang late and he had someone there within the hour, which was a life saver. They are excellent at what they do and highly recommended

We use Luke and his team annually to service our boiler. They always reply promptly and and are always clean and tidy when they leave. We have also used them a couple of times with other plumbing issues and again they're always very helpful. Thank you Phoenix 😀 would always recommend you !

I recently had the pleasure of having my boiler serviced by James from Phoenix Plumbing and Heating, and I cannot recommend him highly enough. From the moment he arrived, his professionalism was evident—polite, well-presented in a clean uniform, and showing great respect for my home by removing his shoes before entering. Not only was James incredibly thorough in his work, but his passion for what he does was clear. He took the time to explain everything, ensuring my boiler was running at peak efficiency. His attention to detail and commitment to excellence set a standard that many in the trade should aspire to. It’s refreshing to see someone who truly loves their work and takes such pride in delivering top-quality service. If you’re looking for a reliable, knowledgeable, and courteous plumbing and heating expert, Phoenix Plumbing and Heating, and particularly James, should be your first call! ⭐⭐⭐⭐⭐ Highly recommended!

Highly recommend Phoenix Plumbing and Heating Solution. My toilet was overflowing intermittently. Sent over videos of what was happening. Quickly provided a clear quote. Engineer arrived ontime. Discovered had wrong part but was no trouble as quickly ordered the correct part and went to collect. Once back the engineer fitted the correct part and resolved the issue. Would recommend to people looking for a reliable plumbing service.

We were having issues with our boiler and Phoenix Plumbing and Heating were fantastic. They came out and resolved the issue quickly and were really professional. The engineer that came out was polite and knowledgeable, certainly an asset to the company. The lady I spoke to in the office ensured someone was out ASAP. Couldn’t have been happier and we wouldn’t go anywhere else now for any plumbing and heating needs. Highly recommended.

I recently had Phoenix Plumbing out to service my boiler and repair a faulty heating system, and I couldn't be more impressed with the service. From start to finish, they were prompt, professional, and incredibly knowledgeable. The engineer quickly identified the issue and explained everything clearly before carrying out the repair efficiently and to a very high standard. What really stood out was their attention to detail and genuine commitment to customer satisfaction. It’s rare to find a company that combines technical expertise with such excellent customer care. I wouldn’t hesitate to use Phoenix Plumbing again and highly recommend them to anyone looking for reliable and trustworthy plumbing services.

5 Stars - Absolutely Outstanding Service! I couldn’t be happier with the boiler service provided by Phoenix Plumbing and Heating. From start to finish, the experience was seamless and professional. The engineer arrived right on time, was polite, knowledgeable, and explained everything clearly. They took great care in checking every detail of the boiler and made sure everything was running efficiently and safely. What really stood out was their attention to detail and the respect they showed for my home—leaving everything spotless when the job was done. It’s not every day you come across tradespeople who are this reliable and trustworthy. I now have peace of mind knowing my heating system is in top shape, thanks to Phoenix Plumbing and Heating. Highly recommend them to anyone looking for quality, dependable service. Absolutely five stars!

My experience with your company could not be better Dan came to do yearly service Very polite friendly and helpful chap, like you girls that man the phones so very friendly you have both helped me out many times, great company to have your back covered, Ken

Prompt and efficient service. they solved the heating issues we had and made the repairs with the minimum of fuss and damage

Great people and fantastic service. Would not hesitate in recommending them

Brilliant professional service. Very helpful and polite. They delt with everything for me. I needed job fitted in fast. They did. Thankyou.

Used to be with Canons which were taken over by Phoenix and have always enjoyed excellent service. We had our boiler serviced, today, by Dan who is professional, polite and tidy. We have had Dan for serval years now which is good to see that Phoenix retain their staff. Very happy with their service.

Just had a new boiler fitted. The service I received pre and post installation has been excellent. Dan was very pleasant and a credit to Phoenix. He worked very hard and explained everything at each stage.. I can't speak of him highly enough and thoroughly recommend Phoenix. Happy customer 10/10

Used them for the first time, found them very helpful, competative price and completed a good job on time

Used Phoenix for many years and they recently carried out some minor plumbing repairs for us. Very friendly service and have always been pleased with their repairs and boiler servicing. Thanks again A++

An excellent service, all of the staff are fabulous..really helpful and especially kind to us oldies, thank you Phoenix plumbing very much!

Our regular reliable company - very helpful prompt action with a recent issue. Highly recommended.

This is my first experience of dealing with Phoenix, I just wish I had found them before. I was given a time scale for the engineer to arrive and he was there very near the start time. He assessed the job, fixed it with none of the spiel I've experienced with other plumbers. Brilliant

So pleased with this company, they were great to deal with and their engineer was friendly helpful and professional. Very impressed

Excellent service by engineer James. We have used Phoenix for years and have them to be consistently reliable, helpful and excellent.

Guys from Phoenix have always been excellent when called upon. Serviced our boiler, fixed leaks, sorted heating. Always tidy, prompt, on budget, helpful, go the extra mile. Would recommend wholeheartedly

Pheonix recently upgraded my boiler at home, and replaced several radiators throughout. Very professional service from the beginning, Dean took time out of his evening to come meet me and discuss my requirements, quote came through the next day and the work was completed within 1 week. Couldn’t recommend enough.

Amazing plumbers & heating engineers, I have used them many times and have recommended them more times than I can remember!

Came and fixed my concealed toilet that no other plumber wanted to come and look at. Was polite and professional and did not leave a mess. Was very patient with my dog barking at him! Will definitely use again.

Very efficient service, found fault immediately and replaced items easily! Returned next day to finish off job! Kept in touch via mobile during the whole process.

Impressive, we have bought an ex rental house for ourselves and are in the process of bringing the house up to standard, Phoenix Plumbing have helped at every stage and have been perfect in every sense. I have no problem in recommending them. Thank you Phoenix

What an amazing and efficient work on my house last min. Would definitely recommend and will ask them to come back soon to do more work soon 👍🏻

They went absolutely above and beyond on a recent service of our boiler/heating system, giving a thorough information of what's been carried out and why and resolving issues we've had with our heating. What great value for our money and exceeded expectations!

Highly recommend. They have done a full plumbing refit for me numerous times and have responded very quickly when I had issues in my rented out accommodation. I can’t praise the team enough.

Great friendly service, on time and clean work site. Highly recommended for any works !

Brilliant service, very happy with the work carried out to get heating back in our home, 10/10 could not recommend enough

Fantastic company I use time and time again, quick call out times, nothing is a problem and all works completed to a high end finish, would highly recommend.

We recently had Dean and Luke from Phoenix Plumbing complete various different jobs around my house. They were absolutely brilliant to work with Id highly recommended using them. Thanks lads 👍👍

I have used Phoenix Plumbing on a few occasions. When we moved into our new home we have our whole plumbing and heating system installed, a brand new boiler system too. We have since used phoenix again when we renovated our basement into a functional room and they installed a wall radiator. I highly recommend Phoenix Plumbing and heating solution for any job big or small.

I contacted Phoenix as my heating had suddenly stopped working, my call was handled politely & professionally. An engineer came out at the earliest opportunity and diagnosed the issue, he managed to get the heating working and also arranged a replacement part. He made all the necessary checks and tidied up after himself. I would 100% recommend Phoenix as a thorough & genuine company. Thanks again!

Excellent service!

Very pleased with work, conduct, they were polite and on time on the hole I’m very happy

From start to finish Phoenix heating and plumbing were great with a service on my boiler

Boiler service carried out in January. Very professional service from engineer and good communication from office.

Great guys who do a superb job, great attention to detail and finish. Always quick to respond. Would thoroughly recommend.

Arrived on time was polite and done the work required at a good price Cleaned up after his self will be using again

These guys took the stress out of our complex kitchen install and new boiler replacement,highly experienced engineers and amazing after service.. thank you team

Have used these guys a few times and referred them many….. their price is competitive and service great (nothing too much trouble) Recommend them highly Thanks guys

Very happy with the service provided by Phoenix when installing a new boiler in our home. Would highly recommend.

Brilliant service and reliable. Fitted new boiler, new en-suite and rads. Wouldn’t go anywhere else for any plumbing issues. Highly recommend.

The team at phoenix were highly professional from start to finish, would certainly recommend and will be using them for any future plumbing and heating works

Had one of the Phoenix Engineers round my house to move a radiator. Have to say, they were clean, tidy, punctual and polite. Would recommend.

I had my old boiler changed for a new combi boiler which has been a god send. The installation was carried out professionally and we were updated throughout the day of each stage of work. When all works were completed explanation of new boiler operations and instructions were given. Pleased with everything even the clearing up all materials etc.

Pheonix were contractors for our agent when we used to rent our home and they were always nice to deal with. So when needed a plumber in our own place, they were the first people we called. They've aced everything asked of them, from emergency call outs, to boiler repairs and the biggest one: fitting a new shower, new valves and pipework and re-seating the bath properly. The workmanship is excellent and the people are all super helpful and friendly including the office ladies, will definitely call again if we need someone. (Hopefully not for a while 😅) . Thanks Luke, Dan, Jaime and team.

I have used phoenix to replace all my radiators in my house to modernise them- very impressed and highly recommend. Competitively priced and reliable.

Just wanted to drop a note to say that the chap that came the other morning was brilliant, apologies I didn’t catch his name. He was super friendly and happy! Very helpful and did a great job.

Very responsive communications, they keep us updated with any developments and are very quick to get work’s completed. Great contractors to work with and very efficient!

Can not recommend Phoenix Plumbing enough. They are extremely quick and efficient in getting jobs booked in. They always keep me updated on appointments. Great customer service and standard of works.

Annual Boiler Inspection/Service 2022. Based on my experience with Phoenix Plumbing. I have used this company for many years. Always found the cost to be affordable. There are cheaper options, but I believe if you look after the customer - you become a loyal customer. No reason to look anywhere else. What more can you ask for - the team went above and beyond when I noticed later that evening (Approx 18:00) I did not have any hot water. I called and was directed to out of service contact who arrange a return visit that evening. It was a simple fix that was easily resolved, and up and running within less than 1min of arrival. So thank you Phoenix Team. See you next year.

Never showed up for booking

Dean and his team always get to us quickly in an emergency, will be using them for years to come and I know I am and my jobs are in safe hands.

efficient and professional service, also really helpful being quick with responding to emails and coming out quickly to see the problem.

From making contact to having the plumber arrive and fix the toilet the service was professional and quick.

I would highly recommend Pheonix for any plumbing related issue. Very professional and efficient engineers. The office staff are so helpful and endeavour to accomodate your requirements in a timely manner. Work carried out to a high standard and good value for money.

Extremely disappointing, plumber said he would come back to me and didn't bother

Really fast response, within time frame specified. Engineer was friendly, informative, and problem diagnosed and fixed with the hour. Cannot find fault and highly recommend!

Phoenix came to my rescue after being let down by a previous plumber. They were efficient, professional with a good quality of work. Thank you Gemma and Dan.

Terrible company