The Friendly Plumber Ltd
4.9(70)Maidenhead • REFCOM




About
The Friendly Plumber Ltd is a plumbing business based in Maidenhead. They take on plumbing work and customers say they are friendly and polite, tidy, prompt and clear in their communication. They are listed with REFCOM as an installer.
Reviews
4.9
The Friendly Plumber Ltd gets mostly positive reviews, with customers often describing the team as friendly, polite and tidy. Many reviewers say plumbers arrived on time and kept them informed, and several praise boiler installations and services, including replacing boilers within days. Recurring themes also include quick responses to emergencies, such as leaks and broken boilers, with one reviewer saying a plumber came within 30 minutes late on a Friday night. One reviewer complained that a fan was wrongly diagnosed as needing replacement and that a boiler was quoted instead, while another called the business unprofessional without giving details.
Booked for a boiler service and very impressed with the customer service and work carried out. Will definitely be booking more work with them in the future and would recommend.
Rad not working, easy to contact and v qk response. Job sorted with 4 hrs. Second time of using. Friendly plumbers literally. Thank you
Really good service and communication throughout
First-rate boiler service inc. magnetic filter inspection and condensor trap clean-out
Came on time, polite, efficient and did the job well.
⭐⭐⭐⭐⭐ Brilliant service from The Friendly Plumber! They fitted a new radiator in our family room last week and we’re really pleased with the result. Friendly, professional and tidy, and the whole job was done with minimum fuss. It’s so nice dealing with tradespeople who are reliable, easy to talk to and clearly take pride in their work. The new radiator looks great and the room is lovely and warm! Would happily use The Friendly Plumber again and definitely recommend them to anyone looking for a good local plumber. Thanks again! 👍
Great! Efficient, honest and friendly! They were quick to reply to messages and sorted the problem straight away!
New to the area. Hit the jackpot when looking for an emergency plumber. The Friendly Plumber was the only one who responded immediately and sent a lovely engineer soon after. He replaced toilet fill valves and siphons on 2 toilets and additionally came across the loft tank which was heavily covered in lime scale and the flow of water was blocked. It took many hours to drain the tank and remove the scale. All done to my total satisfaction and great relief. I highly recommend this company and wouldn’t choose anyone else.
unprofessional THE FRIENDLY PLUMBER LTD advertising george the plumber
Excellent service - highly recommend. The friendly plumber have been brilliant!
Repeating my review from last year. They really are friendly!! Great service. Highly recommended.
Used for a commercial gas certification. Lovely service throughout. Swift communication, prompt and polite visit. Recommended
On time, great communication, fast and efficient, very polite clean and tidy tradesman would definitely recommend.
Really pleased with installation of replacement boiler. Joel uncounted problems with old wiring but stayed until 10.00 pm to ensure our heating would be working for us. Unlike too many other companies they returned telephone calls and arrived on the promised date. Would highly recommend.
Plumber arrived on time, and did a though job, very pleased with the work carried out, will defiantly be using them again.
The Friendly Plumber carried out our annual boiler service, the engineer was clean and tidy with his work and advised on what he had done, highly recommended.
The friendly plumber lived up to their name. They helped us out with finding and fixing a water leak over Christmas when they were supposed to be closed and were cheerful and helpful throughout what was quite a stressful time. Much appreciated and a very reasonable bill at the end. Thank you.
Had a great experience using the Friendly Plumber Team. I needed a bath replaced like for like we had got all the parts so job ready to go. Booked job on the Monday for the Wednesday and the job completed in half a day. The plumbers were friendly, efficient and tidy.
I got in touch with Joel when my boiler had given up and he fit me in the very next day. Fantastic service and such a nice guy. Would recommend The Friendly Plumber to anyone!
Really great, friendly & prompt service - I would highly recommend Joel and Jake and I won’t hesitate to call again if needed! Thanks for the help.
Great service, prompt and resolved the issue quickly.
Had work done in Cookham - The whole team are efficient friendly and most importantly know exactly what they are doing - diagnosed and fixed a tricky issue with our heating system and last year installed a brand new boiler - I highly recommend Joel and his team. 5 / 5
Reliable, knowledgable, friendly, professional - couldn't ask for anything more. I've used Joel and team at the Friendly Plumber for a few years and would recommend.
very quick service, great job and great price! Fixed my outside tap
Recently moved into the area and contacted The Friendly Plumber for some general maintenance work at our new home. Dan was able to visit within a couple of days and was indeed friendly, extremely helpful and offered practical no nonsense advice. As it turned out, the original work quoted for proved unnecessary upon Dan's physical inspection of it and, as a customer, I really appreciated that he didn't proceed (and charge) for this work, but instead just did what was required to actually fix the problem - this level of trust seems hard to find these days from service providers and is why I would absolutely have the confidence to use TFP again. As a bonus, Dan was even happy to fix a leaky outdoor tap that wasn't even the original reason for his visit. Great service overall and would highly recommend - keep up the good work!
The engineers carried out the yearly service with a great deal of respect and care for,a very ill resident who could not be disturbed. Their care is greatly appreciated. Thankyou Eddy
Jack was thorough and tidy.
We had terrible water pressure for months before Jack’s team came and investigated. Multiple plumbers had tried and failed to find the cause. After a 10 minute diagnostic appointment, they found the issue and a few days later, came and replaced the offending part. We are now back to full pressure and couldn’t be happier. Thanks to Jack and the folks at The Friendly Plumber!
The Friendly Plumber is so aptly named! They came out within a few days of being contacted as our boiler stopped working. They were so thorough in their checks and made sure everything was looked in to. As it transpired we needed a new boiler. The quote for the job came through and they have been and fitted a new boiler all within the week. I cannot thank them enough for everything. We now have hot water and heating in the house! The new boiler is in place and has been fitted brilliantly. We have new thermostats as well, I am so grateful to Jake and his team! They are absolutely brilliant and they come with our highest recommendation. Thank you!
The Friendly Plumber has previously been out twice in emergency situations to sort out leaking pipes. Both times the response has been very quick and efficiently dealt with. This time they were contacted to service the boiler. The plumbers were punctual, serviced the boiler and gave a full explanation of what had been done. A very neat and tidy job well done. Top marks from me.
Excellent service - came out super quick to help with an emergency, really friendly and helpful. Explained everything and did a brilliant job. Very reasonable charge too. Very happy and will certainly recommend.
Had Sam from The Friendly Plumber round to look at an expansion tank and replace. Was on time and worked diligently until the new tank was in place and tested. Very friendly and explained everything he was doing.
Excellent install and good lads.
The Friendly Plumber fixed my complex water leak problem on time at a reasonable price and with quality work. They also wrote a report with bullet points. Excellent!
An excellent efficient team. Fitted new boiler without any problems. Explained what they were doing & how the boiler worked. Very happy with this company.
Great service! Very efficient and helpful. Highly recommend!
Lovely, helpful and very accommodating. Came quickly and happy to have found someone reliable and local. Thank you Jake and Joel
Joel and Sam were so helpful and talked me through what was needed. Very reassuring and trustworthy.
Had an outside tap replaced. Job very well done, would definitely recommend
After my old boiler finally gave up, Jake came out the same day and after diagnosing the fault arranged to install a new combi boiler a few days later. Very pleased with the work and good communication throughout.
Thanks to Joel, our friendly plumber, such an efficient and friendly service, can’t recommended these guys enough. We had an emergency and he was around in a couple of hours and done dusted quickly. Cheers Joel really appreciate your quick response.
Joel's team has done work for me for a couple of years now after my boiler broke and a friend recommended them. They are quick to respond if you have an emergency and always professional, cheerful and courteous. I would highly recommend them if you are looking for a reliable plumber, who does a great job.
Joel at the Friendly Plumber worked so hard at putting in a new boiler. He was pleasant and explained the whole process. He was tidy and we would recommend The Friendly Plumber to anyone.
This is the fourth time I have used this company and their excellent reputation continues to stand the test of time, I would highly recommend. This is the third time I have had Joel as my plumber/gas engineer. He is efficient, knowledgeable and very affable - living up to the friendly plumber name.
Joel from Friendly Plumber was professional, knowledgeable, and efficient throughout the process. They explained everything clearly and ensured that my boiler was in top condition. I highly recommend their services to anyone in need of plumbing work.
Attended this morning after our toilet turned into a tap at 3am, and completed the work quickly and efficiently. Thank you for coming to our rescue!
The Art of Excellence! I have used Joel twice now at my property at Seymour Close and he was just superb. Super fast, incredibly professional and always comes well prepared. Joel you are a Superstar!...
Can't fault this firm, brilliant.
Fast, friendly and brilliant service. Give them a call. You won't be sorry.
We called The Friendly Plumber late Friday night because a leak appeared in the kitchen. Joel came within 30 minutes. He ascertained where the leak was coming from. With the water turned off he quickly replaced the damaged pipe which involved some tricky manoeuvre as there was a vanity board which made life more complicated. The work was done neatly and efficiently. He gave advice on the drying out process and left everything in good order. We were delighted with everything that The Friendly Plumber did. We have no hesitation in recommending The Friendly Plumber.
Joel has done a major job for us, fitting a new centralheating boiler in a rented property and in our own house got OUR central heating working efficiently again and sorted out dripping taps. Both properties are elderly but he managed to find stopcocks, overflow tanks etc quickly. He is reliable, works quickly and tidily and can explain what he is doing and why. His costs are reasonable. We will definitely be using him for all our plumbing and heating issues in the future and recommending him to others
Joel and team were efficient, considerate and effective in replacing our boiler in one visit. Highly recommend.
We needed to have our kitchen tap replaced. The plumber came the next day with the tap we specified, arriving earlier than the estimated time (which was great). The work was carried out quickly and efficiently and thoroughly tested, sorting out an uneccesary maze of pipes in the process. A very professional job. I can thoroughly recommend them.
They carried out their work on schedule in a very professional manner, I intend using their services again for other plumbing work.
Service was fantastic . I called and rudely interrupted his Saturday morning breakfast with his family and he was so helpful and was with me within the hour . He was very clear on pricing and diagnosed the problem swiftly ! He got me up and running for the weekend and is coming back on Monday once parts have arrived to repair the faults . Would highly recommend and thank you again !
Great company, informative throughout and very clean.
Joel and Team were excellent. I was in last minute need of some assistance with a boiler installation and they were incredibly accommodating to fit the job in quickly and did a fantastic job. Thoroughly satisfied with the quality of work and would definitely recommend Joel and his team to do any further plumbing work. Thanks Joel and Team!
Polite, efficient and goes out of his way to help. Speedy and friendly service.
Couldn't have asked for more from Joel and team! As friendly as they come, delighted with our new boiler and the finance options provided. Not enough superlatives that I can use which will do The Friendly Plummer justice. Will be recommending to friends and family!
Found a serious problem with our boiler on Sunday night before the bank holiday, and had the whole thing replaced by Tuesday afternoon. Great service from start to finish—prompt, polite and professional. Would highly recommend! Thank you very much.
Responded to our leaky pipe very quickly. Turned up when they said they would and did very tidy work for a very reasonable price. I definitely would recommend them.
Joel and his team are amazing! The service they provide as well as their customer care is by far the best around! Incredibly reliable and highly recommend!
We used Joel and his team for a number of jobs around the house and they were brilliant. Gave a competitive quote on the work, always easy to deal with and the guys who came round were super friendly and efficient. We expected there to be issues with the plumbing just due to the age of the house and all issues (the boiler) were clearly talked through and explained. Zero complaints and would highly recommend!!
Great service by Joel. Courteous, prompt and wouldn't hesitate to call again.
Great company to deal with from start to finish. Highly recommend.
Came to a call out (Feb 2022 Maidenhead) when my boiler wouldn’t work. Told me the fan needed replacing £500 + VAT. Quoted me for a new boiler instead circa £2,500 + VAT. Turns out after Homeserve visited that there was nothing wrong with the fan. Boiler fixed in 5 seconds by replacing the fan Joel removed. DON’T USE
Really easy to deal with. Prompt, professional and hard working on a tricky piece of work.
I can't recommend these plumbers more highly. They certainly live up to the name, what a great team! Hard working, tidy, friendly and efficient. They turn up with enthusiasm and do what they say they are going to do. Our job was difficult & quite technical and they carried out the work brilliantly under very hot conditions with good humour. They are respectful and keep disruption to a minimum. Thank you for all you have done, Joel, Sam & Richard.
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2023
- REFCOM REF1024719
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