Piran Plumbing Heating and Gas
4.9(87)Longrock • OFTEC




Services
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Radiator installation and replacement
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Heat pump installation
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Radiator installation
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Oil boiler installation
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Reviews
4.9
Piran Plumbing Heating and Gas is described by most reviewers as friendly, professional and tidy, with several saying they would use the firm again. Reviewers mention Ben, Paula, Steve, Jack and Harry by name, and many praise the office team for keeping them informed. Jobs reported include boiler installations and services, radiator and bathroom work, leak repairs and gas safety checks. One reviewer said their van blocked their car in and that calls were not returned, and another said the company did not return calls.
Very pleased and stress free 💐
Great speed and great job.
Piran Plumbing are an excellent company to deal with. In the last few months they have fixed our ailing boiler and installed a shower unit and 7 new radiators. Everyone we have encountered has been helpful and professional including owner Ben, Paula who organizes workloads and Harry and Jack. A special mention for Steve who helped us with an issue today at short notice. Highly recommended.
Piran plumbing has been my plumber of choice for several years. They are responsive and always give clear communication on the progress of jobs.
Great service throughout from a team of helpful professionals. Steve arrived as arranged to install my new immersion heater and completed the job efficiently and without disruption. I know where to look when I next need a plumber.
Jack & Harry came out to install a pressure reducing valve. They were very thorough, explained exactly what was needed and cleaned up. It wasn't an easy job due to the confined space but they got it done and we were very satisfied. Many thanks
We were so pleased that Jack came the same day we called and fixed our boiler as we had no hot water. He was very friendly as was the lady who took our initial call. Thoroughly recommended. Thanks very much!
Excellent customer service from the office then repair work carried out to a high standard by punctual, professional yet friendly engineer. Would recommend.
Work on two bathrooms all to a high standard. The photo is of the hook especially for my wet swimming costume. It’s the details that count. Thank you,
I contacted Piran Services for a boiler service after I had been let down appallingly by a different local firm. By contrast, Piran have been absolutely fantastic. The lady who answered the phone (Paula) is cheerful, helpful and enthusiastic, and the engineer who came out to us (Steve) is prompt, efficient, respectful, and a thoroughly decent chap. Our boiler needed some replacement parts ordered and fitted and although Steve was fully booked for the rest of the week, he managed to come out to us late in the day as soon as the parts had arrived. I shall certainly be using Piran Services for future boiler servicing and plumbing issues. Top quality customer service!
We have used Piran plumbing on several occasions. They are always responsive, and helpful. Work is completed in a timely manner and to a high standard. A special mention to Steve. Cleaning up afterwards has always been great. Paula in the office is a star and goes out of her way to help.
I cannot rate this company highly enough. From the initial survey, to dealings with office staff, through to the completion of installation of our central heating system, everyone has been helpful and polite, explaining everything to us. The heating fitters were a pleasure to have in our home. They could not have been nicer. I recommend this company without hesitation for anyone looking for plumbing work. Thanks guys!
We used Piran Plumbing for the first time to deal with a leak from a concealed WC cistern. The office were excellent and organised the visit very efficiently and helpfully. The work was done on time and the plumber dealt with difficult concealed access very effectively and neatly. Highly pleased with the whole experience. Thank you.
Thank you for your very prompt and timely response to my plumbing emergency and for your outstanding customer service.
We can't recommend this company highly enough. From our very first phone call, the customer service was outstanding. They responded incredibly quickly, which was especially reassuring as we had an emergency. Communication was excellent throughout, and we felt confident we were in good hands from the start. The plumbers were professional, friendly and approachable. They explained everything clearly, worked efficiently, and treated our home with respect. Nothing was too much trouble, and they went above and beyond to get everything sorted as quickly as possible. It's rare to find a company that combines excellent customer service with such high-quality workmanship, but they really do. We wouldn't hesitate to use them again and would happily recommend them to anyone looking for a reliable, trustworthy plumbing company. Thank you to the whole team!
Very helpful and friendly people, both Paula in the office, Ben and all the engineers. I have been using them for years. They have installed full central heating, moved radiators, boiler services, gas safety checks, and recently removing an old masserator toilet and plumbing it in to the mains. I will always recommended them, they are an excellent local company.
Excellent service, prompt and on time.
Very professional and friendly.. Solved leaking loo no problem. Thank you Steve
As always Steve from Piran plumbing was great, explained what was needed in addition to the service and provided the solution. Thanks Piran.
Very happy with Piran - staff always friendly and approachable. Steve serviced my boiler with the same capable efficiency that he fitted it last year. I look forward to a long association with this reliable, local company.
Steve changed two radiators at our flat today, he arrived when expected and completed the job with all areas left clean and tidy within the planned time as discussed when the quote was issued. 1st class service that I am very happy with. Also to be noted is the sometimes forgotten behind the scene team, we were kept fully informed by Paula in the office throughout the quote to acceptance to job completion. Very impressed and thanks
Outstanding from start to finish. Ben reviewed the job, gave realistic solutions and booked the job in. Paula in the office responds quickly and keeps you informed. Steve tackled the tricky plumbing and drains problem, putting everything right efficiently and very tidily. He even sorted out a knock on problem with the dishwasher draining. So relieved to have this job complete and a reliable plumber in my contacts list. Thank you, all.
Harry was absolutely amazing, so helpful, professional and really knew his stuff. Nothing was too much trouble & he explained everything in a way that I could understand.
We had decided to revamp our entire heating system in line with extending our property. We were impressed with Bens approach and selected Piran Plumbing as our chosen contractor. Right from the beginning we were impressed with the approach, all of the team were thoughtful, considerate and polite and above all extremely professional. The attention to detail was exemplary. Special thanks to Jack, Steve and especially Harry. We would have no hesitation in recommending Piran Plumbing. Thank you for a complex job well done.
Friendly tidy and efficient as always.
Excellent workmanship. Clean and tidy, and very pleased with the results. Would recommend to anyone, unbeatable professional.
Jack came this morning to fix the built in flush/cistern. This he has managed to do very well. He also stayed 15 minutes afterwards to make sure the water didn’t start running into the toilet again. Very professional, very nice and capable
Jack serviced boiler. Excellent job.
Jack is a very very helpful young man, brilliant.
Paula and Ben are a delight to work with. They are diligent, helpful, and really care about the jobs they do. They've done work on installing a new boiler, immersion heaters, oil fired heating and air source heat pumps. I have faith that they'll do all that can be done to sort the problem and find the most economical, sensible solution.
Great speedy professional and friendly
These guys managed to squeeze me in for a new gas boiler, days before Christmas a couple of years ago, had them back for a couple of small jobs that they ended up saving me money on. Highly recommend, on time, professional and do clean work.
Totally recommend Piran Plumbing. They have completed a couple of jobs for us in the past and today Harry and Jack came to replace our plastic pipework for copper and move a radiator to a different position. They were punctual, respectful and professional, cleared up after themselves and took away all the rubbish.
I called piran plumbing in a state of panic when life hits it hits hard , they came out as quick as they could assess the job and talked me through my options Got sent through a quote and the process was really easy and booked it in at their next available slot The job was move my gas connection in my kitchen move and correct my pipe work in my kitchen for my sink and move my boiler Then they discovered and showed me how bad the condition my boiler , I am extremely lucky I got it done when I did they then , again talk to me through my options I could not believe it was still running so ( the old boiler was bad)I had to get a new boiler installed the same day !! Jac ,Steve and jack We're really professional, lovely to deal with and would recommend them two anyone a credit to the company They really went above and beyond for me today and I will be using them in the future They left a job. Spotless and checked everything was in good order before they left all I can say is thank you. You rescued me in my time of panic Me and my family really appreciate thank you Isaac r
First time we’ve used Piran Plumbing and Heating and we can’t fault them. Our boiler had broken down so we contacted the office and Paula arranged for an engineer to come out the same day. Steve persevered and was able to get us up and running again despite the boiler being 22 years old. Hopefully it will keep going until we have it changed by Piran Heating in a few weeks time. A great company to deal with and many thanks for a prompt, efficient service. So a few weeks later Piran Plumbing and Heating replaced our old oil boiler and tank and we are delighted with the installation. Steve yet again excelled himself, his pipework is exceptional and the layout of the boiler, cylinder and controls is very neat and functional. He obviously takes pride in his workmanship and it shows. We cannot fault him and it's been a pleasure dealing with the company, Piran Plumbing Heating, Gas and Oil Services.
Piran Plumbing took over our bathroom conversion after a previous contractor let us down with shoddy and incomplete work. The Piran team took over the whole work, removing the poor work and completing the shower installation and the whole bathroom to a high standard.
The best plumbers in Penzance. Friendly, helpful and efficient. They sorted my recent emergency heating issue the same day. Would 100% recommend.
Always good to see Steve when we have our yearly Boiler Service. Great Job, polite, friendly. Great Service
Confident, quick and efficient
Jack is a very pleasant young man. Sorted the problem with the cistern and left it as clean as he found it. Great job.👌
We were new to the area. Yet hit the jackpot first time. Piran plumbing where excellent. In the phone inquiry. in the follow up and in servicing our boiler. We felt they were proffesional and knew theyre pipes. We had an excellent boiler installation. The yearly check up appointment was made easy. With the receptionist being helpful and on the ball. No call centre hassle or torment. no tears. We would happily recommend the gang of champions @ Pirans. 3 cheers to Great team work. craftmanship. Great service. Great value for money. :)
Prompt and super helpful
Spectacular service from Ben, Paula and the team. They identified the problem, proposed solutions and worked proactively to get everything sorted - meaning the tenants had hot water restored before the bank holiday weekend. Would definitely recommend. Thanks everyone.
Steve was amazing - all sorted in the bunker! Thanks.
Jack, of Piran Plumbing fitted a new boiler for us last week. We had suffered a leaky old boiler on and off for some time and we were delighted that they offered us a date for replacement quite quickly...but with the assurance that they would come immediately if a flood occurred. Jack was prompt and efficient. He was also tidy and well organised, showing respect for our kitchen!!! Such installations can be disruptive but not this time. We are grateful to have a new boiler with a 10 year guarantee, painlessly installed. Jack was conscientious and focused but also had time to converse. I would recommend Piran Plumbing unreservedly.
Very professional service. Harry installed the new sink and tap quickly and efficiently. Very impressed.
Had Steven out (I think; I'm bad with names) for some small work in a newly bought old house. Good man and honest. Can't fault the workmanship.
Perfect job,very clean and tidy. 10/10 for friendlinest they truley went above and beyond. Couldnt recomend piran enough! Thank you very much jack and harry. For the lovley new shower area
Competent, clean and efficient service. Recommended.
Very efficient brilliant service and such nice people to deal with on the phone even in difficult circumstances would definitely use again highly recommended
I’ve had a lot of work done with Piran it’s always been to a high standard and very professional. Steve, Harry Jack have been so great always polite and very kind. I would highly recommend this Company.
I had a new boiler fitted. The engineer was on time, polite, and got the job done more quickly than I thought it would take. All the rubbish was taken away. How the controls and pressure work was explained. All good.
Excellent service, knowledgeable and professional
I have had 2 jobs done recently by Piran Plumbing - a new kitchen tap and plumbing for a dishwasher. I was extremely pleased with everything in both cases. Both plumbers (Steve who did the tap and the other guy whose name I've forgotten) were really pleasant and helpful, and got the job done with quiet efficiency. Highly recommended.
Professional. Friendly. Work completed to a high standard.
Steve could not have been more helpful, friendly or expert. Definitely 5 stars.
The entire staff at Piran Plumbing is always professional and helpful. Paula in the office, always manages to help, no matter what your query. Harry, the plumber, did a wonderful job, worked quickly and cleanly and got everything sorted. Can't fault this company.
I can thoroughly recommend Piran Plumbing. Paula in the office is great to deal with, always cheerful and polite, and very efficient! From the site visit by Ben, to the competitive quotation to the fantastic job that Steve and Harry did replacing our very ancient oil boiler. They arrived on the morning they planned and finished the job within the time specified. Professional, Prompt and Pleasant!
Thanks Piran plumbing, had a leaky loo, all sorted with friendly, helpful service. Highly recommended
Superb service, Steve was polite and efficient. Highly recommended.
First class service from beginning to end. Communication was great from our initial phone call to ask for help due to being let down at the last minute to a superb job completed We found everyone helpful punctual polite professional approachable conscientious thorough tidy and trustworthy. We shall certainly contact Piran Plumbing when we require services again. Great service and such a wonderful team. Thank You Gail and Mac
Steve installed our new built in toilet today. It's looks beautiful. Steve's work was of a very high standard and was very helpful. very good service from all the team
Great service from top to bottom; from Ben costing the job to Paula in the office and the two Jacks fitting the boiler on the agreed day for the agreed price, I couldn't rate them any more highly. Proper job.
I use Piran plumbing regularly for my work but recently used them fit 2 bathrooms for me in my house. Very professional and on time excellent service. All under the great and excellent management of Paula in the office she is the number 1 at Piran plumbing 👍
Excellent service, we had no hot water or heating and were fitted in quickly by Piran Plumbing. Jack and Harry arrived at 8am as promised. It was a delight to have two young men who both worked so professionally and hard to fit our new boiler. It was so nice to see men who clearly loved their jobs, and who were polite and well mannered. I have no hesitation at all in recommending them.
Excellent,professional service from start to finish,new oil boiler and rads fitted at short notice and at a very good price ,they were in and out in a day all sorted,would highly recommend
Shower doors replaced easily and professionally Looks so much better thank you
Jack came out and completed a Gas Safety assessement for tenants-to-be checking the boiler, radiators and central heating system were all ok and checked the gas cooker was in order. Passed - thats a relief! Thanks. See you in a years time. Demelza at Trevelyan, top of Gurnick
Really pleased I used Piran Plumbing - the came out quickly and did a fantastic job - very professional and clean and tidy - will definitely use them again and wouldn't hesitate to recommend them to others
Harry and Jack were excellent at the Redwing Gallery today, a very neat job and they went above and beyond to be helpful. Highly recommend.
Thank you Harry and Jack! Lovely, polite, efficient, tidy and a credit to the company - top notch service!
I recently had my ancient cast iron bath removed and replaced with a shiny new one. The walls around the bath are fully tiled and the old bath was boxed in with a lot of pine. Jack and Harry did an absolutely amazing job. They managed to remove the bath in one piece and didn't break a single tile. The new one was perfectly installed and you would think it had always been there. They were fast, efficient, tidy and very friendly. Highly recommended!
..from the ever-helpful Paula in the office; the experience & advice from Ben who inspected initially through to the excellent work of Jack installing new boiler all went smoothly & was completed much quicker than i had expected...thank you & i highly recommend.....
I recently had a gas boiler installed by Piran Heating and I am pleased to report that they did an excellent job from start to finish. I would highly recommend.
What a wonderful business! Two days before we were due to go on holiday our gas boiler sprang a substantial leak needing a bucket to catch the water. After a frantic call to ask for help, Ben and his wonderful team fitted us in and while we were away fixed the leak and did a service. I can’t thank the kind and reassuring Paula i(n the office) enough who told us all would be well and to enjoy our holiday. An amazing business to have in Penwith. Thank you so much.
Great service, great company. Ben came and sorted our problems out when the old boiler died. Very competitive quote for new Viesmann boiler with fitting etc. All done within a fortnight of original problem. Efficient fitting by Jack, no mess. Would recommend Piran plumbing every time.
Can highly recommend Piran Plumbing and Heating. They are very competitive and the workmanship is of the highest quality. Jack and Harry fitted our new boiler in a day and also bled and checked all the radiators. They were very neat and tidy and extremely helpful...showing us how the boiler operated and giving us helpful tips on how how to save money on our heating. I was also very impressed with the help Paula gave us at their office depot....which was easy to find. She kindly printed of all the relevant paper work as we don't have a printer at home. Piran Plumbing is a good old fashioned local family firm who strive for...and achieve...customer satisfaction. Lastly...congratulations to Harry who scored a try at the weekend for St. Just. Must be all the coaching Jack gave him!
Called out to fix water cylinder and leaks to downstairs flat over the Christmas period. Identified and fixed leaks, good professional attitude and friendly staff, would recommend.
Did a great job
Excellent customer service and service delivery from Piran Plumbing. We observed a leak coming through the ceiling below a bathroom and suspected a leak behind the shower. We called Piran and they agreed to send a plumber out the next morning. The plumber arrived promptly and investigated the leak and found the cause to be a leak on a joint on a toilet cistern in another bathroom. The plumber promptly repaired the leak and left the area clean and tidy. Thankfully this turned out to be a less complicated plumbing job, that was quickly rectified professionally and efficiently. Very satisfied with the customer support, the professionalism of the plumber and the overall customer experience with Piran Plumbing. I will definitely make them my first port of call on any future plumbing requirements. I will gladly recommend them to others in need of first class plumbing services.
I am very pleased with your level of service and your engineer Steve who fitted a cistern at my home. I will highly recommend your company to friends and family. Thank you for your prompt service and good timekeeping.
Central Heating Boiler replacement. Very professional service, visited for an initial survey, provided a quick acceptable quote and completed the work to a very high standard plus a few extras requested by myself within the agreed timeframe. A first class company, highly recommended.
Really helpful and friendly people, both in the office and the engineers who came out at the end of the day on very short notice. Cannot thank them enough as we had no hot water or heating for 3 days. Would highly recommend.
Remarkable attention and totally professional craftsmanship.
Can't say much about the quality of the plumbing work, but one of their vans parked in such a way that I couldn't get my vehicle out of its parking space one day this week. None of the neighbours knew where Piran Plumbing were doing any work and I couldn't get a response when I phoned them, and nobody rang me back. I lost a day's work due to Piran Plumbing's stupidity and disregard for anybody else. I now expect to lose recommendations and repeat business as a result of me not being able to attend that day's appointments.
This company do not return calls maybe they don't want any work
Very professional, reasonably priced.
Area
Opening times
- Monday8:00 AM – 4:30 PM
- Tuesday8:00 AM – 4:30 PM
- Wednesday8:00 AM – 4:30 PM
- Thursday8:00 AM – 4:30 PM
- Friday8:00 AM – 4:30 PM
- SaturdayClosed
- SundayClosed
Additional information
- OFTEC
Also available in Longrock
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