Maintracts Services Ltd
4.9(821)Tooting Graveney, Wandsworth, London • APHC




About
Maintracts Services Ltd is a plumber based in Tooting Graveney, London. They carry out work for both commercial and landlord needs, specialising in services such as Boiler repair, Boiler service, Boiler installation, Power flush, Underfloor heating, Leak repair, and Leak detection.
Services
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Power flush
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Leak detection
Reviews
4.9
We contacted this company after discovering a gas leak, and an engineer came out to identify the source. He located the leak and recommended replacing a section of pipe and the gas isolation valve. However, the initial price quoted for what appeared to be a relatively small repair was eye-watering. When I challenged the cost over the phone, the price was reduced by removing 30 minutes from the labour charge. What disappointed me even more was the final billing. The actual work took approximately 2 hours to complete, yet I was still charged for 2.5 hours initially quoted, with the explanation that the additional time was spent going to the shop to purchase materials. Unfortunately, this experience has left me with little confidence in the company’s pricing practices, and I would not recommend them based on my experience.
We had a blocked sink and Harrison did a fantastic job clearing this out! He was very calm and answered all of my (many!) questions. I appreciated that he took the time to do thorough checks to identify where the problem was coming from and ensure no other things could potentially cause issues. Very quick and thorough :)
Jake was brilliant, fitted the radiator and it looks excellent. Job looks great and was done quickly with no mess. Would definitely use Jake and Maintracts again.
Fantastic experience using Maintracts and Toby was extremely knowledgable and friendly. I would recommend to anyone. Thanks
Daniel came on a Saturday morning to handle an electrical trip caused by the heating system. He pinpointed the problem very quickly and changed the part on the spot. We're very happy customers and will use again.
Oliver was super helpful over the phone whilst helping me a boiler overflow issue - great communication :)
Couldn't be happier. I have just checked, and they have come 3 times over 7 years. Every time, I was ravished. Today was no different. Timely, courteous, careful and effective / competent. Thankful for their assistance in fixing the concealed fittings of bathroom valve.
Scott came out to repair a leak in our shower - he was really friendly and professional throughout. He identified the issue and sorted out the leak which was great!
Avoid
Harrison and Tyler did an incredible job replacing the radiators in the flat, ensuring we could avoid unnecessary damage to the boxes underneath by elevating them. They ensured the heating was functional when they left and tidied up after themselves as well. Would highly recommend them for any future service I have also used Maintracts for my boiler services for several years and found them to be quick/efficient
Fantastic company. We have used multiple times. Rob was great - thank you!
Great experience with Maintracts. Big thankyou to Jack who replaced our conventional boiler and tank with a combi. Extremely professional and knowledgable, took the time to explain things clearly and he did fantastic work on what was probably not the easiest job given where everything was located. Definitely would use again for other work.
Jake fixed the problem perfectly. He was quick, professional, and provided excellent service. I’m very satisfied and would highly recommend!
I initially used Maintracts to replace my boiler, and they did such a good, efficient job that I asked them to come and quote for my full bathroom renovation. I'm so happy I did! Mietek did the full refit himself - plumbing, electrics, tiling, decorating - and he did such a brilliant job. The quality of work is excellent, and he is a lovely, polite man to spend time with. My bathroom plan was not straightforward, but Maintracts got it all done in good time and to a superb standard. Highly recommend the whole team.
Scott visited us today to fix our boiler. Massive help, all was done in 30 min + he tested our washing machine to check no regression on it. All was great
Top notch service from Maintracts/Happy Dog Plumbing. I had an issue with a macerator toilet, and from the friendly folks on the phone who got the initial visit scheduled in promptly, to the plumber (Harrison) who came out for the initial visit + follow-up, everything was done well. Harrison turned up when he said he would, diagnosed the issue, explained the possible options to fix it, and pulled together two quotes. Once I'd accepted one of the quotes, he ordered the parts and came back a few days later to do the job (really neatly I'll add). I paid, and that was that - delightfully efficient. Thank you!
We have used Maintracts a number of times in the past and they are incredibly efficient, very clear comms and get issues sorted quickly. This comes at a price; they are not the cheapest out there for sure, although I believe their costs are fair. And any extra costs are more than compensated for by the time/ stress savings in not having to worry; they just get the job done well with a minimum of fuss. Highly recommended. W
Jake came round to change our toilet system this morning and not only has he fixed the issue without any fuss, he even refitted our toilet roll holder to the wall without extra charge (something that I think was pretty straightforward for him, but difficult for me!). Also he explained very clearly what he's done and was super friendly. I'd highly recommend this service! 10/10.
said they could repair our viessmann boiler but they could not after various visits and parts and suggested a new boiler but someone else came and fixed it in one visit and for a quarter of the price they were trying to charge
Great service by Harrison fixing two tricky appliances. He arrived super promptly and fixed both problems quickly and efficiently. Highly recommended.
Great experience with Harrison at Maintracts. Super professional and helpful finding me, and installing, the right new shower head and rail for my space. And he even helped me retrieve an earring from down the sink. 5* rating and highly recommend
We had an issue with our washing machine and the Maintracts team came out same day to sort it. Harrison was fantastic - he went above and beyond to identify and fix the problem and carried out additional work for us to make sure it was done to a high standard. I would definitely recommend and will be using them again.
Excessive prices. I paid £485 to fix a leak under my sink and when Russell left, the leak was worse than before. They were not prepared to refund any of the money paid out for shoddy work. The pipes were not connected properly. I have photos and witnesses for this terrible situation I was left in. Never use them again!
Darryl came on Sunday afternoon and did a great job. I would highly recommend this company!
I had no cold water on the hottest day of the year and over a bank holiday weekend. I called Maintracts on the recommendation of a neighbour and within a couple of hours they were at my home with the correct parts. One hour later it was entirely resolved. I could not have been happier. Recommend unconditionally, professional and highly responsive.
I’ve used Maintracts for several years now for plumbing and gas services at my rental property, and they’ve consistently been excellent. They’re always a pleasure to deal with and a reliable, professional company. My tenants regularly comment on how polite, tidy, and respectful they are when working at the property! They’ve carried out a wide range of work over the years, including boiler servicing, a full boiler replacement, and plumbing work during a bathroom refurbishment. Most recently, they completed a gas safety inspection and issued the updated Gas Safety Certificate on the same day. What great customer service! Overall, they’re a highly dependable team who consistently deliver a high standard of service. I’m very happy to have found Maintracts and to recommend them.
Terrible road rage from the driver. Not a good look for the company at all
Darryl did a fantastic job and was a pleasure to have in the house. Strongly recommend.
Great service by Daniel, James and Calum (forgive me if any names are incorrect). We were having issues with our boiler and Daniel came to inspect. Advised we needed a new boiler and installed it a few days later. They arrived at the time the said they would and were finished within a few hours. Also made an effort to clean up as much as they could before leaving and walked us through how to use our new equipment. Thanks to them for great service. Jordan, Surbiton
We had a difficult kitchen sink blockage which Daryl managed to clear for us. Really professional and friendly and would strongly recommend!
All round pretty great! Harrison came to investigate the issue and really looked into finding the best solution for my mother. Came up as a bit of a shocker price wise, but things need to be done after +20 years! Harrison is so enthusiastic about his trade and has pride in his work. Considerate, respectful and he took his time rather than rushing (on a sunny Friday), left everything clean (hoovered before leaving) and was totally charming. Thank you!
Came to help us with some Grohe taps that weren’t working in a new property we had bought. They communicated well throughout, were on time and sorted the problem promptly. Thanks Darryl for all your help.
Matthew came and replaced my boiler and did a fantastic job. He has excellent attention to detail, and is very careful and diligent in his work. Thank you for doing the job with so much care!
I've used Maintracts a few times for various jobs and they are always reliable and trustworthy. I have recommended to friends and will continue to use in the future.
We called Maintracts to deal with some plumbing issues. Harrison worked like a detective to diagnose and fix the problems and provide us with a clear explanation of what caused them. We will definitely ask for him again.
Highly professional, patient and thoughtful services provided by James, Harrison, Malcolm and Oliver. A rare find amongst contractors in London.
This company is ten out of ten and more. I have been with them over a decade and they go over and above to help. Absolutely dedicated and such lovely, helpful staff. Have saved me a number of times even instructing over the phone to stop a serious leak. Huge thank you to David and Oliver.
Came out quickly and went above and beyond to sort a very tricky problem that otherwise could have cost us many hundreds. Thank you!!!
darryl and Malcom were amazing !! These guys are fabulous thank you so much
We were so impressed with the service we received from Maintracts. We contacted them to help resolve a banging pipes issue which had been persistent for a number of years but had been left unresolved despite trying a number of different plumbing companies/engineers From the first phone call everyone we had contact with at Maintracts was both knowledgeable and professional. The problem was identified by Toby at the first visit and resolved shortly afterwards with the work carried out by Nick. I would have no hesitation in recommending them and they would definitely be my first call for any future heating/plumbing work or issues.
Ive used the guys at maintracts to service and repair my old boiler and to replace it with a new one most recently. The team that come are always polite, knowledgeable and helpful - and often go above what is required. I thoroughly recommend them - especially in London where finding good tradespeople can be a struggle.
I live in Streatham. After another plumber botched a stopcock replacement for my flat, Maintracts booked me in quickly for today. Darryl from Maintracts came punctually this afternoon, identified the problem, sealed both compression nuts properly and left me with a fully functional stopcock. Darryl is very personable and delivered a first class customer service.
So happy with the experience. This was the third company we have had to look at the issue, the first two (sent by our insurers) could not solve the problem and gave us expensive solutions. We decided to go for our own contractor and try Maintracts because we had a good experience with them for our boiler service last year. Darryl understood the problem quickly, had all the tools to do the job and now we have a working boiler again! Would definitely recommend Maintracts and Darryl. Top service and nice people.
William from Maintracts was excellent and quickly found and fixed a problem that had been overlooked by our other drain company 4 separate times. We are smell free for the first time in a year and I can’t tell you how grateful and relieved we are! Logan also came out to clean/descale and survey our system and also did a great job. It was a pleasure to deal with Maintracts and their highly professional Engineers who take well deserved pride in a job well done.
Malcolm, Darryl and Oliver all supplied an excellent service which I am unable to fault.
Maintracts are excellent heating engineers. Over the last 3 years I have been using Maintracts for a rental property. The work has included boiler servicing, gas safety certificates and ad hoc boiler repairs. Their service engineers and admin team are experienced and efficient in carrying out work. Malcolm, who is part of the team, is exceptional at identifying the cause of issues and resolving them. I will definitely use this company again and would recommend.
Excellent service from Malcolm, very helpful and helped get my boiler fixed ASAP!
Daniel from Maintracts was brilliant, he was polite, punctual and super assured with the job. He identified the problem very quickly and offered a variety of solutions. I would have no hesitation in recommending Maintracts .
I had a boiler issue this morning with low pressure (E119) and no hot water, and he was incredibly helpful and professional. He took the time to talk me through the problem clearly and patiently, and helped me get everything sorted quickly. Really knowledgeable, calm, and reassuring — especially when you’re stressed about having no hot water. I’d definitely recommend and would happily contact him again.
Excellent service from Toby and Oliver replacing my old electric store hot water systems. Highly recommended.
Thank you to Ed at Maintracts for help with our boiler tonight. Super friendly and helpful on the phone - came to the property really quickly to help us with the issue and get our hot water back working. Would highly recommend!
A big thank you to Ed! We tried to fix an error message on our boiler ourselves but then at the very last step, the knob got stuck. Ed was so responsive and came over within minutes to make such a tiny fix which allowed us to have hot water and heating in on a cold December day.
Terrible admin/management team. I arranged a visit to get a free quote for a boiler replacement and when the engineer turned up he started diagnosing the fault with the existing boiler - which I already knew. The office team then tried to strongarm me into paying for the engineer's time, even though I never requested a fix, while the engineer sat awkwardly in the background. They told me they would check the call recordings and I never heard back - that is until another of their engineers turned up a week later to fix a water leak that I didn't have and had never called about. Do not use this company.
Fantastic, quick and friendly service from Darell. I would massively recommend and will be using again.
Excellent on all counts, friendly efficient and professional
Harrison delivered an exceptional service when resolving my water hammer issue. From the moment he arrived, it was clear that he approached the problem with patience, clear reasoning and a truly methodical mindset. His ability to assess the situation thoroughly and work through each step with care gave me complete confidence in his expertise. What impressed me most was the level of skill and diligence he brought to the task. His practical knowledge far exceeded that of previous plumbers, who had taken several days to attempt the same repair. Harrison, however, managed to identify the root cause and fully rectify the problem within a single day, demonstrating both efficiency and a deep understanding of his trade. I was genuinely relieved and grateful for the quality of his work. I would wholeheartedly recommend Harrison to anyone in need of a reliable and highly competent professional, and I would gladly call upon him again for any future plumbing needs.
Maintracts SAVE THE DAY! We have a complex, ageing, underfloor 8-loop heating system, some radiators, dual tanks, 4-way blending valves, pumps, 20 year old programmers, the list goes on and on!... What has been consistent since we bought this house 6 years ago is the heating system inconsistency! Having spent much time and money with various heating engineers over the years, only now we've met with Maintracts do we have someone who acutally understands the system and how to fix it! We were rescued from the cold yesterday by Malcolm and Matthew and we can't thank them enough! I'm so relieved to have met these subject matter experts to work with us now on a long-term solution. Thank you Maintracts!
Wonderful support from Malcolm last weekend with a boiler problem after a power outage. Prompt, knowledgeable and effective. Well done.
Malcolm is a pleasure to deal with - friendly, knowledgeable & helpful. We are a repeat customer and recommend Maintracts to all of our friends and colleagues.
Really pleased with this service. Daniel and Callum were efficient, polite, friendly and professional. They did what they said they’d do ie, call before arrival, the 3hr time period (much better than most as it’s usually half a day you have to wait in) and price was as quoted. 100% recommend and will definitely be using again.
I’ve used Maintracts for a couple of things now (Darryl for plumbing and Daniel for the boiler). Both found the issues quickly and resolved them easily. Very much appreciated especially after getting other engineers out that could not find the issue - should’ve gone to Maintracts in the first place! Very reliable and friendly services, can not recommend enough!
Ive worked with maintracts a few times now and each time theyve delivered the highest standard of work. This time i worked with Jake, installing radiators the pipework was tricky and no one else would touch it. He was knowledgeable, punctual, efficient and generally a good guy! He was able to think on his feet and solve any issues on the spot. I cant recommend Jake more for any plumbing job, if you got one, mention him to the office and book him in. Thanks again Jake!
I highly recommend Maintracts. From my initial enquiry to getting the job done- their service was excellent. Harrison detected where my toilet leak was coming from- it wasn’t obvious at first (due to the complex setup and access) but he persevered and came up with other solutions to help me. He was professional, efficient, extremely tidy and friendly. Thanks Harrison!!
Cannot put into words how impressed I am with Jake’s service!!! Super efficient, I was in a real tough spot and he came in with great knowledge and really saved my bacon!! Highly recommend Maintracts and Jake specifically, what a guy!!
Jake was a legend - very friendly and got the job done quickly. Would recommend d
Were able to come the next morning when we needed to identify a possible gas leak (after the gas has been turned off). Daniel was very helpful and very friendly and managed to identify the issue very quickly. Would highly recommend.
Great work by Harrison. All outstanding problems solved.
An excellent job completed by Darryl on time and perfect finish. I highly recommend Darryl and Maintracts for all your plumbing needs.
Rod was amazing as always. Brilliant service, very knowledgeable and efficient. Highly recommended and thank you Rod!
We have been struggling with a major water leak in our flat that 6 different plumbers had assesed and claimed to have fixed without actually doing so. Nobody could find it until Darryl from Maintract showed up, after proper assesment he diagnosed the leak as being one of the pipes inside our bathroom wall that has been completly missed by everyone else.He was than able to replace the pipe, retile the bathtub and seal everything back up nicely.I have no words for how good of a professional Darryl is, his work is precise, clean, fast , he does not fuss about, does not stop until the job is done to perfection.He was able to fix tiles that were not fitting back as a result of careless work of other plumbers.Again thank you Darryl for an outstanding work , would recomend to anyone looking for a good plumber to give them a call.
We recently had Harrison from Maintracts carry out some plumbing work for us and couldn’t be happier with the service. He was incredibly professional, friendly, and approachable from start to finish. His knowledge and expertise gave us real confidence in the job, and everything was completed to a high standard. He was also very clean and tidy, which we really appreciated. We’ll definitely be using Harrison again in the future and wouldn’t hesitate to recommend him!
Was referred to these guys for a plumbing issue related to my shower and these guys were amazing, right from the handling of my email and the courteous communication by Oliver to the superb service by James. Definitely recommend these guys!
Fantastic company! I had a plumbing issue and they responded incredibly quickly. The service was excellent from start to finish - efficient, professional, and thorough. I was kept well-informed throughout the process, and Malcolm was especially helpful and courteous. Highly recommend this company for anyone needing reliable plumbing services!
Had a plumbing emergency at 11pm on a Sunday. Malcolm at Maintracts talked me through on a video call how to isolate the water supply to the broken unit and booked one of his guys to come round on Monday to fix the problem - no charge levied for helping on Sunday despite the antisocial hour, and very reasonable price for fixing the underlying issue the next day.
Daryl - the engineer - was absolutely fantastic, with a positive, can-do attitude in the face of a pretty bad leak. Really, phenomenal job!!
Great service as ever!
As always excellent services I can thoroughly recommend Maintracts
Darryl was timely, efficient, clean and most Importantly found and fixed the leak! Will use MY and Darryl again if I need to
Amazing service. I was expecting a very large bill having to swap out old lead pipes and fittings under our bath, but Russell did the whole job in just over 2 hours. Cannot wait to give it a test run tomorrow when the sealant has dried ☺️
excellent team and company
Harrison did an amazing job remedying leaking/broken radiator pipe work for me, all from the crawl space underneath my kitchen. This required draining the system beforehand, and then refilling, venting rads and checking it all afterwards. He also fitted a new kitchen tap for me. I found Harrison to be polite, respectful, clearly very knowledgable and experienced, thorough and conscientious. I was very impressed. Another bonus was that when it was discovered that he needed two extra parts, Maintracts have a facility where Harrison could order the parts and have them delivered to the house within half an hour or so, which meant avoiding any delays of him having to pop out to get them, or him having to come back another day. Many thanks Harrison & Maintracts.
Replzced my domestic use sump pump. Really professional team. Would 100% use again.
Harrison of Maintracts was superb- I cannot recommend him more highly: he was efficient , knowledgeable, organised and solved our problem. Very good service indeed!
Exceptional level of service. Rod went the extra mile all the way through the work (replacing part of u/f heating system and servicing boiler). Will definitely use again.
Really good experience this evening - had an issue with my RCD Circuit and Malcolm was very helpful and sorted it out. Panic over!
Been working as a PropMan for past 14 years, and have been using Maintracts for my plumbing, electrical, drainage issues, out of hours emergency plumber and as emergency contact for the festive period. Never been let down by the experienced engineers and the most important help comes from the office staff Oliver, David, Ed and Malcom - whose comprehensive reports just need copy and paste to clients. Time to time cheekily use them for my own property issues, therefore, highly recommended at all times.
Excellent Underfloor Heating Engineer! Mathew did an outstanding job fixing our underfloor heating. He was professional, punctual, and diagnosed the issue where other engineers couldn’t. Not only was his work top-notch, but he was also courteous and left everything clean and tidy. His pricing was fair, and he clearly takes pride in his work. He also followed up to ensurer everything was working as expected and I was happy. I highly recommend Mathew to anyone in need of a reliable underfloor heating engineer. We’ll definitely be calling him again for any future heating needs!
Maintracts are reliable, honest and always work to the highest standards. The whole team, both in the office and on the engineering side are excellent. In particular, I would like to mention Harrison on the plumbing team, and Matthew, one of the boiler engineers, who addressed several ongoing issues in my home. They are polite, hardworking and professional. You can trust this company with pretty much everything to do with plumbing, electrics and boiler maintenance.
Darry fixed our leaking toilet in minutes. Highly recommended.
Joe came to help with a few electrical issues we were having and was super helpful! He was communicative, punctual, and got the work done efficiently. We will definitely use MAINTRACTS again!
Maintracts are the most reliable, knowledgeable and customer oriented plumbers that I have encountered. I’m so impressed with them that I never go anywhere else. Their costs are reasonable and they are available 24 hours a day. It’s a Sunday afternoon. My boiler suddenly stopped working and after one call its was fixed within 15mins! I cannot recommend this firm highly enough. Thank you
Boiler stopped working in -5 degrees. Called Malcom at Maintracts who diagnosed the issue over FaceTime within minutes and I managed to fix the problem within minutes based on his (free!) advice. Exceptional service and would highly recommend to anyone. Thank you again Malcom - really appreciate your help.
Have used Maintracts a number of times and always found them to be very helpful, reliable and friendly. Great company to deal with. Superb expertise. Wouldn't hesitate to recommend them.
Thank you Harrison. He came to diagnose and fix a leak under a boxed-in bath. He arrived early on in the time slot I was given, and was professional and helpful. He diagnosed the problem as being a leaking diverter. I'm old and pretty deaf, and Harrison took trouble to explain things to me very clearly. He was extremely - I would say unusually - kind and patient. He also realised that I was worried about the cost, and he helped me to decide which of the available options would be the sensible solution. He carried out the work efficiently and then cleared up and left everything immaculate. Maintracts are not cheap, but I have confidence in the quality of their work and their workforce, and I would use them again if possible.
I had a great experience with Maintracts. I called at 10am for an urgent drainage service and was offered a same day slot between 12-3pm. Craig, the drainage person arrived just a bit after 12 and was very professional. He did his best to not cause too much mess and clean up after which I really appreciate. He clearly explained his understanding of the issue and what he did to address it. While, in the end, he didn’t have the equipment to address the crux of the issue he advised me of other options and their costs and didn’t try to push me into additional services. I’ll definitely consider hiring Maintracts again if needed!
We had few visits from them and their engineer Matthew. He is very professional, knowledgeable and caring. He called us after the work was done to see if everything was functioning properly. He installed a new boiler, he suggested also to get Hive which we found very useful. We would recommend the company and Matthew in particular, to everyone.
Joe did a great job fixing some wires and on short notice. Thanks!
Spoke with Malcom today on the phone who went above and beyond, amazing company!!
Daniel and the team fitted a new Gloworm boiler with Hive in a complicated old Victorian maisonette space just in time for Christmas. The piping looks beautiful, cracks were infilled etc and the team are very friendly and professional. I'll be using again and looking forward to getting further work done to modernise radiators.
Darren did an excellent job servicing my boiler and radiators. He explained all I needed to know and has left the house feeling nice and toasty in time Christmas. Very grateful and would definitely recommend.
Russell was incredibly patient and courteous
We've used Maintracts for well over a decade and they never disappoint. Courteous, professional and always do a tremendous job. Have recommended to friends and would recommend them to anybody.
Really great experience. Honest, fair and brilliant communication throughout. Plumbing problem now sorted!
helpful, efficient, knowledgable - thank you
We had issues with our basement pump and were charged £282 for a "call out" where they did absolutely nothing beyond investigate possible causes of the flooding, then quoted nearly £2,000 to fit a replacement pump. Got a second quote from a specialist who charged under £500 for the exact same job. Save your money and use another plumber, these people are trying to scam you
Once again amazing service from Rob and Maintract,
I can’t recommend MAINTRACTS enough. Professionalism at a very reasonable price.
Rob, the electrician was courteous and very efficient at finding a fault in our electrics. Fixed that day and very quick and also took the opportunity to fix an additional light. Great service. Very knowledgeable and local.
Brilliant service from Darryl for plumbing services at my home. Would certainly use again.
Maintracts is a great company, they are knowledgeable, skilled, honest, helpful and trustworthy. Darren recently came to service my boiler and another at an elderly relative’s house on the same day. He reassured me about issues with my own heating system (which did not involve me having to buy any spare parts or pay for extra visits!) and diagnosed a problem with the hot water system at my relative’s house; he suggested affordable solutions to resolve it with no pressure to go with any specific plan. Maintracts are my go-to answer for heating and boiler problems, I have used their services for the past 15 years and they have never let me down. I would confidently recommend them to anyone.
Just got my hot water cylinder serviced by Darryl. Top service which I would certainly recommend. Darryl arrived perfectly punctual, as per clear and timely communication before the visit. Thorough and accurate inspection, with friendly conversation and polite manners all the way through. Darryl also went the extra mile fixing the drain of the bathtube, which was a plus, and answering all my questions on how the whole heating system works.
Maintracts were fantastic. We were without heating or hot water on a Sunday morning and they were easy to get hold of, Malcolm fixed it promptly and was friendly and helpful throughout. So glad we called them!
We live in this age, those fortunate enough, with wondrous technology that makes life better. Heat pumps are among these marvels. That said, from time to time they need servicing. Sometimes this requires a full refit. More often, given expert direction, a relatively simple set of actions can fix your problem. Such was the case today with Maintracts Plumbing Services. Special thanks, then, to one of their best, Malcolm, whose tireless efforts got our hot water back on line this afternoon. It was a cold start on a Sunday morning, but going back to work on Monday is going to be better than ever. Thanks again, Malcolm! Michael & Walter
Found this company to be really poor to deal with overall. Asked for a plumber to attend to fix a shower valve, toilet and Sink waste water. They attended very quickly however the original visit was £100+ and all I seemed to get for it was a quote for over £2100+. Naturally I got a second opinion and the guy from a local plumbing company fixed the toilet and Sink in the first visit and identified the shower issue as a faulty valve, not the full shower replacement. Total bill came to £500 a quarter of the price of the quote received. This company also hounds you for money, I hadn’t even received their inflated quote (which I had to chase) and I have received 3 text messages to pay with 24hrs of the visit. I’d avoid this company and go with a more trust worthy plumbing firm.
Got my boiler serviced, Daniel is a five star guy, very knowledgeable and friendly. Gave lots of tips on how to look after the boiler. I will be recommending this company to my friends/family.
We have asked Maintracts to do several jobs for us over the last couple of years, most recently to fit a new shower and bathroom towel rail. The work is always done really well and everyone is really professional and extremely helpful. It's a great company.
Robert, electrician is always reliable, friendly and does excellent job. Maintracts do have good plumbers too. Thank you!
I was very pleased with the service from Maintract. The initial customer contact on ringing the company for a shower regulator replacement, was good and encouraging .The engineer,Darryl, who installed the device was professional and efficient and went out of his way to be helpful. I will certainly use them again.
We were extremely impressed with the way Darryl rebuilt our leaky old shower. He was hard-working, dedicated, cheerful and courteous throughout and we are delighted with the results. We love the new shower. Thank you so much, Darryl and MAINTRACTS.
Great job Maintracts
Very reliable, punctual and decent value - they are the plumbers I use for any issues. Can’t go wrong - I have had Darryl and Scott around the last few days to help with a leak and the service and work done was spot on. Thanks guys.
*5 Stars for Engineer Daniel from Maintracts!* I can't recommend Daniel from Maintracts highly enough. After Pimlico Plumbers incorrectly advised that my boiler was beyond repair and needed a full replacement costing over £11,000, I sought a second opinion: Daniel from Maintracts quickly and accurately identified the real issue—a faulty part that could be easily repaired. The total repair cost was only £494, including the new part and labor! Daniel’s professional, prompt and honest assessment not only saved me from the unnecessary and costly replacement suggested by Pimlico Plumbers, but also showcased his exceptional expertise. Thanks to Daniel, I avoided a significant financial burden!
Very happy with Darryl’s excellent work. Top quality work.
Had two radiators removed for decorating purposes. Darryl was really nice and quickly got the job done. Cost was excellent value. He also gave good advice. We will be definitely be using these guys again.
I phoned maintracts to fix a plumbing and electric issue at my property. The gentlemen on the phone was incredibly patient and helpful, trying to talk me through a resolution to the problem without needing to get an engineer out to the property. In the end we did need an engineer to attend, and Rob was fantastic, very friendly and efficiently diagnosing the issue and resolving it. Would highly recommend them to anyone.
Excellent, polite service. Didn't waste time and were honest about what work could be left for a later date if I preferred. There was no hard sell or over charging for items and no hidden costs. Really impressed and I would definitely use them again.
Rob was stellar! Really happy with his work. Other electrician wanted to do a full rewire, Rob managed to sort the issue without rewire work. Very honest, efficient and friendly service provided by Rob. Will definitely recommend and use again! Thanks Rob once again!
Darryl was very friendly and helpful- found our issue very quickly and kept us updated throughout. Appreciate the service!
Very friendly and efficient. Would recommend.
Daniel and Scott did a great job in fitting a new gas pipe after diagnosing a leak. Very knowledgeable, efficient and pleasant. No hesitation in recommending.
Contacted Maintracts about an issue with a circuit. Rob arrived on time, quickly identified and explained the problem, and replaced the faulty socket. Would highly recommend.
Darren from Maintracts did some work on my boiler. He quickly worked out what what was wrong with it, ordered the parts on the spot and was back 2 days later to fix it. The job was done quickly and cleanly. Darren was friendly, efficient and very professional and I’d have would have no hesitation in recommending him. I have used Maintracts on a number of occasions, including the annual boiler inspection and some plumbing repairs. They’re really quick to respond, the professionals they send are always really good and get they get done in the shortest possible time Many thanks Darren and Maintracts!
Fantastic service! Darryl was friendly and knowledgeable and got the job done quickly :) I would recommend MAINTRACTS! They were also the best priced that I found while researching
What an amazing and very professional job done by Joe today. Went way above and beyond fitting a new fuse box giving me a full electrical health check, solving hidden issues. He also diagnosed and then diligently repaired a major problem with the electrical Earthing in our 6 flat block too. A true asset to Maintracts. Thank you.
Rob, from Maintracks, relocated several double sockets during our kitchen renovation, liaising with the carpenter to achieve the nearest result. He also fitted led lights under the new shelves. Altogether a professional service from Rob who is very easy to have in the house . Booking through Maintracks is very simple and efficient.
Really pleased with their service. Scott was prompt arriving, thorough and explained the issue to me. Would recommend!
Darren was fantastic - very personable and talked me through the process and changes in cost and process so i felt very at ease. Would absolutely recommend.
Fantastic, friendly service from Daryl who stayed from morning till night to get the job done. Great work, thank you
Rod was efficient and quick to detect the problem of the boiler and all fixed within 45 mins . A clean and brilliant job. Thank you Maintracts services. Highly recommend.
I have used Maintracts since I moved in seven years ago. Always great to deal with and super helpful and responsive with the problems inherent in an old Victorian house - every time I need something fixed or replaced they have a pragmatic solution and are helpful in suggesting answers.
Rob has done quite a few electrical jobs for us over the years and we’ve always been pleased with his work. We find he gives sound advice and is able to explain what he is doing in plain English. He is particularly adept at solving problems caused by electricians in the past who sadly didn’t match his standards. He is highly recommended.
Phil was fantastic, sorted our problem quickly and efficiently. Would highly recommend
Had some work completed by Scott and he was fantastic! He was respectful of my house, friendly & explained everything to me before he did any work. Great, would highly recommend!
Lovely guy called to say when he would arrive. Arrived on time. Kept me informed. Got on with the job Quickly and efficiently. No mess perfect 👌🏻
Really efficient service from Russell - was able to access and fix our leaking shower through nearby floorboards rather than tearing down a ceiling as another company had advised to do!
Great boiler service - Rod was prompt, efficient and nice to deal with.
Excellent work by Joe on various electrical work throughout my property and kept to a previous quote despite one of the jobs requiring some additional work. Would recommend to others.
Highly recommend! Daniel was very helpful and thorough, checking our boiler and providing valuable advice for other areas of our house. Great service!
Scott fixed a gas leak in our flat. He was extremely helpful during a very stressful time. Very knowledgable, polite and left everything in perfect condition. Thank you!
Scott came around and installed a new water vessel and pipe. He was prompt, friendly, and communicative. Would absolutely recommend!
We have used Maintracts for many years, for plumbing, electrics and gas. They provide an excellent and professional service: turn up promptly, work efficiently, clean up well, etc. We now rent out our property, and it was easy to organise a boiler service and gas saftey certificate remotely, through David. Rod attended on time and let me know when the work was finished. We highly recommend them.
Great service and support from MAINTRACTS and Rod today.
Daniel Tong from Maintracts came to my property for a boiler service, and I was very happy with the service. Daniel was very friendly and professional, and was able to explain how my boiler works in layman terms and gave practical tips about what to do in case there are problems with the appliances. I can thoroughly recommend Maintracts and Daniel!
Rob did a great job - solved the problem and was a pleasure to deal with.
Rod, came and serviced my boiler on time and sorted out a wiring issue with my heating which will save me money in the long run. Good work all round!
Darren did a boiler service and came back to do some very necessary repairs! He was polite, efficient, tidy and excellent at keeping me informed as to what needed doing and what he had done. Great service and great job. Thank you!
Just had Daniel from MAINTRACTS come round to do a quick service of my old gas boiler. Daniel was extremely helpful, giving the boiler a general inspection and check up, followed by a thorough tune up of the radiators. He pointed out the likely remaining lifespan of the boiler and possible solutions but did not try to sell me a new one - a refreshing approach's which actually makes me more likely to use MAINTRACTS when I need someone for a more significant bit of work in the future.
Tremendous service from Rob today who replaced our fuse board. We’ve been using Maintracts for both electrics and plumbing for several years now. We would recommend without hesitation.
We are a couple who have just moved into an old house that needed work, which included the installation of a new boiler and pipes replacing. Jack and Daryl always kept us informed as to what was going on, left no mess, were highly professional and very neat in the work they did. Will use Maintracts again in the future and would recommend Jack and Daryl.
Darryl came to look at a complicated longstanding tank issue I had been putting off. He was so personable and friendly. Then he proceeded to let me know every aspect of how he was going to fix it...this entailed above and beyond just plumbing as he had to access the tank through my kitchen ceiling. Anyway he fixed it replacing parts and then left my ceiling and all the kitchen spotless as if he had never been there! Couldn't recommend this company and Darryl highly enough. Also good value for a VERY professional job. Will be recommending this company to everyone I know. Many thanks for restoring my faith in tradesmen! Andrea
Great service very polite on time would recommend
Used twice to sort leaks and been very impressed - punctual, polite and fair pricing
Jake was fantastic, he arrived on time and cleared our blocked sink. He also installed a new kitchen tap. Great service would highly recommend.
Oliver’s service was INCREDIBLE, we had an electrical issue that essentially turned half of the house down. Called Oliver, asked to send a few photos and over a FaceTime call all got sorted! From switches off to on in less than 20 minutes - excellent service!
Contacted Maintracts to replace a radiator in my porch. Start to finish arranging work with Maintracts is easy, they respond quickly, are professional and friendly and upfront about their prices. Managed to fit me in next day thanks to a cancellation. Darryl attended to complete the work; he was friendly and courteous when completing the task. He made sure all my radiators and hot water were fully working before leaving the job too. Maintracts have completed several jobs for me now and I am always impressed with their service and advice they provide and won’t be using anyone else!
Rob the electrician sorted out a number of problems left behind by other workmen. We plan to use Maintracts for all our electrics going forward.
Excellent service! Thanks to Rob and team
Such a great experience! I was able to get a same day call out for our dishwasher which was clogged. Darryl gave me a call 30 mins before he arrived which was great and was on time, super friendly and most important fixed the issue very quickly. I’d highly recommend using Maintracts and they will be my go-to from here on :)
Malcolm is excellent to communicate with, very experienced, and engaged during the jobs. He helped us out on two key issues. Toby and Darryl visited on separate occasions and both were highly professional and knowledgable. Wouldn’t hesitate to recommend.
Darell worked quickly and was thorough sorting out a blocked sink. Also he phoned ahead which is always helpful. Recommended!
Professional, timely and very knowledgeable! They are also very efficient! I highly recommed Maintracts
Excellent. Two awesome guys Daniel and Craig came to install the boiler in half a day. Not only a great job they did on the boiler, they vacuumed the working area and beyond. Very professional and friendly.
Very knowledgeable, explained the issues succinctly and gave sound advice that put the clients best interests first.
Rod was efficient, friendly and helpful for our boiler service.
Boiler serviced, electrodes replaced. Very knowledgeable engineer, very customer friendly. Highly recommend.
Really great experience. Daniel who fixed then serviced our boiler is friendly, efficient and professional. And we now have hot water again!
Needed a boiler service, gas cert and had an issue with the mixing of hot and cold water. Rod was knowledgable and knew what the issue was. He helped improve the performance on a really old boiler and did the service and gas cert efficiently
Perfect job from Rob - super professional and very knowledgeable. Strongly recommend!
Rod came today to repair my boiler and was very friendly, efficient clean and tidy. Wonderful to have heat and hot water again, thank you.
Thank you to Daniel for excellent service fixing various problems with my boiler and carrying out a Powerflush (with another Daniel). Daniel came on three days, the first of which was arranged very promptly after my initial phone call to Maintracts. Daniel carried out very thorough checks of the boiler, radiators and the entire system and recommended a long overdue Powerflush. Amongst other things he fixed two small bathroom radiators which hadn't been functioning properly for some time. Daniel also took the time throughout the three days to explain what he was doing and why. The whole experience was a huge and welcome relief after dealing with British Gas for many years,
We had an electrical and a plumbing issue in our flat which needed to be done as a matter of extreme urgency as we were about to exchange on a sale. Maintracts dealt with both matters immediately, professionally and at very reasonable cost. We would highly recommend them.
Great service - Scott fixed the issue with our immersion heater where Pimlico Plumbers failed to.
Matthew did a brilliant job in supplying and fitting Heatmiser NeoAir wireless multiroom thermostats, multiroom wiring unit and neohub. Charges were reasonable. Highly recommend expertise of Matthew for his expert skills and knowledge to explain functionality in ways that's easy to understand for DIY managing of the new installations.
I’ve always found this company to be fast, efficient, clean and polite. Daniel helped me out today getting my boiler fixed and heating up and running and took the time to make sure i understood how to work it. They were my first thought when I needed help. Very pleased with my experience
Thank you for Jake's brilliant work. We noticed a leak on our floor and in the pipe, but initially, we didn't realise there were more serious issues beneath the floor. After conducting a thorough inspection, he informed us that the pipe needed immediate replacement and assisted us in carrying out the entire replacement! Many thanks for his exceptional work; we truly appreciate his service and his attitude. He is a genuinely nice person, and we consider ourselves fortunate to have him. During his visit, he also brought a dust mat to help protect the floor. I wholeheartedly recommend his excellent work and feel fortunate to have benefited from his service.
Malcolm has a very good reliable service. His work is effective and efficient. He knows his stuff. I'll recommend him anytime anyday. If you want a good service anytime anyday.
Helpful, efficient and friendly - for a Saturday morning service! Great work, thank you!
Want to thank Michael for professional, swift and efficient diagnosis of ongoing leak. Clear advice and instructions and end in sight.
Very impressed. I had a problem with my combi boiler, Maintracts had the problem diagnosed and solved incredibly quickly and efficiently at a very good price. The engineer was very courteous and a tidy worker. I will not hesitate to use them again.
Two experiences with Maintracts now and very impressed particularly with their personnel on both occasions. It was Dan who visited today and he was very helpful, diligent, friendly and professional. A rare find in this industry and as I say, impressive. Many thanks to Dan and the team at Maintracts.
Found their website and called them immediately. Malcolm gave us a video call straight away to take a look at the problem and helped fix the issues. Excellent customer service and super fast service. Would definitely recommend! Thank you so much Malcolm!
Such a great quality service. Malcolm sorted the problem in 5 minutes after hours. Amazing company recommended by all my neighbours and now I see why. Thank you Maintracts Services.
Jake is superb!!! This review is long overdue, however better late than never. On a cold December Saturday morning I awoke to no hot water, however a quick call to Maintracts ensured that help was at hand. Jake attended my flat and (a) promptly located the issue and (b) went out of his way to create a temp fix (to restore my hot water) and (c) provided information / guidance and knowledge around a permanent resolution. Jake's temp fix got me through Christmas and New Year, and in January he returned to install a new water heater, as well as re route some of the existing plumbing to fit in with the new heater. He worked super hard throughout the day, he clearly he knows his stuff and is very knowledgeable, very helpful, and also very, very patient. I suffer from worry / anxiety, yet Jake patiently answered my 1001 questions, he put my mind at ease, he explained what he was doing & why, and he didn't leave until he was sure I understood the new set up & had no further questions. Kudos also to Oliver, whom also has the patience of a saint, and helped put my mind at ease, responding to my emails and questions, and he too is clearly very knowledgeable and a subject matter expert, as well as being polite and pleasant - many of his responses to my emails were sent very late at night so he must work very, very long days. I've since discovered a separate & smaller plumbing issue and it was a no brainer to call on Maintracts to resolve it, which they are doing later this month. With a highly skilled team, a "customer first" approach and team members like Jake and Oliver, I would have no hesitation to recommend them. Their super fast response times, coupled with their highly skilled team members, is something you don't often experience. Jake & Maintracts set the bar high, very high, and Maintracts should be very proud of Jake & Oliver - I'd have no hesitation in recommending them based on my experience, and indeed I've already recommended them to friends and neighbours on the estate where I live.
Had Rod come and sort out my boiler! Very friendly and even carried out some additional work to make sure it was functioning properly! Extremely happy with the work!
I had an issue with my combi boiler, I had no heating but still had hot water, and after repressurising the boiler the issue still existed. Oliver patiently talked me through the various issues and diagnosed the problem over the phone, after following his instructions the heating worked again. I have to thoroughly commend Oliver as most companies would have called someone out and charged me a late night call out fee and labour costs. I would definitely use Maintracts for any future work needed and would recommend them.
Malcolm was patient, helpful and saved me a visit by walking me step by step through the troubleshooting of my fuses. We have used Maintracts before for other services and again, I’d highly recommend them.
Incredible experience. I had issues with my boiler, heater and hot water. A very pleasant gentleman turned up very promptly and fixed all my issues in no time. He explained the problem so well and showed me how to stop the same problem happening. Lots of great tips and tricks. Honestly an incredible service. They will certainly be my go to, from now on!
Outstanding service from Rod at Maintracts. Our boiler was leaking and Rod came the next morning, finding not only the cause of the leak but another issue with emissions from the boiler. He obtained the necessary part and fixed the issue the next day. He was incredibly kind, professional and competent. 100% recommend.
Excellent service from Scott and Toby installing 4 new cast iron radiators in my house. Good guidance from Scott at the outset as to size and type to buy. Very happy with their installation work. They were thorough, knowledgeable, friendly, practical and very careful. They unexpectedly uncovered a leaking pipe whilst installing one radiator and were able to fix it there and then. Excellent service, highly recommended.
Maintracts are totally outstanding. Led by Malcolm (the owner), their team have helped me fix some very frustrating plumbing issues, which are happily all sorted now. The team are honest, very responsive, friendly and expert, and I will be using them for all my plumbing and boiler requirements. Malcolm is a uniquely helpful and kind person and went truly beyond the call of duty in helping me get things back on track. Thanks again to the team for all their help.
Super helpful. Very knowledgable and always get someone out quickly. Have got us out of tough spots due to a poor installation job from a national retailer.
Daniel from Maintracts came and replaced a faulty two zone valve to give us back our hot water on New Year’s Eve. Service was excellent and very quick. Daniel was professional and friendly and especially good at explaining what he was doing even to our 3yr old son. Will happily use Maintracts again.
Russell fitted a new shower cubicle for us. He was extremely professional, polite and clearly very experienced. Overall he did a fantastic job and even offered us advice about some other bathroom issues. Always a pleasure dealing with Maintracts - they are very easy to communicate with.
Excellent boiler service from Matthew. Practical and efficient.
Ed helped us out with our boiler and he was brilliant! Thank you!
They quoted £820 plus parts plus parking plus Vat per day - no thanks!! Ridiculous
We had Matthew come and install a new boiler and he was absolutely brilliant! Such a swift job and had us up and running in no time. He was also so so lovely and friendly and brought us croissants one of the mornings which were extremely appreciated. We really appreciate how quickly he got this done and made sure we were comfortable with how everything works! Thank you Matthew !!
Great service by Malcolm of Maintracts regarding my boiler problem. He returned my call promptly and was able to go through the boiler checks and sorted the problem out quickly. Very pleased.
I've had 2 good experiences with Maintracts when they repaired & serviced my boiler and more recently helped unblock some drainage that was affecting my bathroom functions. Friendly service and both jobs well done. Thank you!
Fantastic service. Firstly, patient and useful advice to get our boiler going via a Friday evening FaceTime call, and then secondly repairs and service. Highly recommended.
Have used these guys before and the quality of work and the guy who completed the works was great. However, having used them before, I asked for some more urgent work to be carried out and was told it would be 5 days. So much for emergency plumbers. Will go elsewhere and wont go back to them.
I have to say that this was one of the best customer experience! From the initial call, Malcolm sorted out everything. Really exceptional service! Thank you very much
Can't praise these guys enough. Stayed on the phone with me to help me temporarily fix a leak myself and then had a contractor come over next monring to sort it properly. Incredibly profesional, kind and good value actually as well.
Unbelievable service!!!! So helpful and so clear for someone who has no idea about washing machines. Couldn’t recommend more!
Thank you! Another great job by a member of the Maintracts team today fitting my Hive Thermostat and also taking the time to show me how my boiler works (without judgement). Very reasonable price and a great service. It's the second time I have reached out to Maintracts because the first service was also very good. They have my repetitive service.
Our pressure dropped after some building work we had done. Malcolm took my call on a Saturday, asked a series of questions and diagnosed the issue via FaceTime, and we had it sorted same day. A lovely chap, hugely knowledgable and could not recommend more warmly.
Jake did a brilliant job. Definitely will be using and recommending Maintracts in the future.
First class service from Malcolm who took the time to help us with our problem with our heating. Will be sure to book in for a boiler service with them too. Thank you again!
Super helpful response from Harrison to a weekend plumbing emergency.
We had a water leak on a Sunday, leaking through 2 floors of the house. I called Malcolm who was very helpful, and I was able to show him the issue over FaceTime. Within an hour he had sent James around. James was knowledgeable, polite, and efficient. He diagnosed the issue (electric shower water supply component had snapped), and isolated that water supply so that we were able to turn on the water to the rest of the house. I could not be more pleased with the service provided and the work that James did. I would definitely recommend Maintracts.
Over the August bank holiday, a random deluge from a thunderstorm produced a huge pool of water on the roof of the flats, which was mid repair. Gallons of water felt the best way down was through the light fittings in my bedroom ceiling. When the flow had not subsiding by Sunday night, I called Malcom at Maintracts. He asked sensible diagnostic questions about the situation & promised to send someone round on Bank Holiday Monday, he called back 1st thing and then the excellent Michael appeared who went above and beyond to work out the cause & executed a successful solution. Superb service.
Malcom from london branch , I rang up in distress trying to bath my baby , he helped me over the phone if it was a simple fix , and he was amazing helped me and my wife would give more than 5 stars ⭐️ id give 100!
Contacted Maintracts for water leakage inspection for a purpose-built flat due to water stains on the wall at the downstairs communal area. Oliver responded quickly. He was patient about questions I asked, knowledgeable about water leakage, and able to explain the procedures and actions I needed to take. On the day, the inspection was thorough. Afterward, I've got full details and photos of what was checked, confirmation of no leakage from my flat, and recommendations for improvement. Very happy with their services and would strongly recommend them!
I hate having boiler issues but thankfully Maintracts make any problem seem not so hard to deal with. It's the second time I have used this company and they are my go to for any boiler issues. Daniel was very professional and carried out the work in a timely fashion. I could not recommend more. Thank you!
Harrison recently completed several plumbing jobs for me. He is a true professional. Harrison explained the problems in clear, simple language and was pro-active in proposing solutions. He consulted with me on each step. He reliably sourced the necessary parts and returned to install them. Harrison made sure the work was completed to a high standard. Brilliant!
Rod fixed my boiler and installed a more modern and more practical timer/thermostat. Punctual, polite, non-patronising and explained things clearly. Excellent service.
Harrison was a great communicator in terms of keeping me informed about his arrival time. He knows his trade and is a well organised and very capable plumber who thinks through all possible options before proceeding with the task in hand. The fact that he is a pleasant and cheerful chap is an added bonus!
Harrison and James from Maintracts have both been excellent plumbers and did good jobs very quickly. Polite and professional. Highly recommend.
I couldn't fault the service I received. My elderly Grandmother was having boiler trouble but I was hours away and couldn't get to her. Not only did they arrive the same day within a few hours. They kept in contact with me at the same time so I knew what was being done. My Nan is nearly 90 and was a bit apprehensive about having a man in the house with her alone but she was so reassured by Daniels kindness and approachability she loved having him there. Once the problem was diagnosed I was sent a video describing the problem and how to prevent it in the future and he even offered to do any odd jobs My Nan might need. Wonderful service and kind provider's. Thank you!
We used Harrison’s service the second time today. He is very nice, friendly, and professional. We really like him and he is the first person we think of when we have the pipe issue. He also gave us very good advice about how to maintain our fragile pipe. Thank him very much.
We had an emergency on a Sunday night where our boiler broke with no hot water. Malcolm was extremely helpful, responded quickly via Maintracts 24 help line and was able to diagnose the problem swiftly. Highly recommend.
Scott came here today to fix the toilet. Very professional and got the job done very quickly. Thank you very much!
Very happy with Harrison who dealt with our flat blocked kitchen pipe. He was very efficient, professional and friendly. Will definitely use his services again. Highly recommended
Scott was very helpful , fixed all that was required and gave suggestions and recommendations to help us going forward.
Scott came out right away and got our shower sorted! He's fast and professional!
Excellent service. Totally reliable and friendly and trustworthy.
We saw Harrison quite a few times in the last month and had great help from him. He sorted out the issue our flat had forever and it’s been working perfectly since. Always on time, patient, polite and a nice chap to talk to. Thanks again!
Perfect service, very professional and efficient. Malcolm did the service 5 out of 5.
A fabulous company. Always incredibly professional, timely, responsive, and trustworthy. For all our electrical, heating, and plumbing needs we've never looked anywhere else.
Maintracts replaced the hot water cylinder in my flat and as always did an excellent job, on time and for the quoted price. Toby talked me through the job and is extremely experienced and knowledgable. I have used this company for years. They are excellent.
As a property managing agent I need to have a reliable and efficient contractor when it comes to heating and plumbing. Maintracts are by far the best contractor I have come across in this field. All the staff are personable and experienced.
Scott did a great job of fixing an issue we had at our place. He ordered some custom, hard-to-find parts quickly and was back to install them promptly. We would definitely recommend his work!
Scott has spent the day replacing the water heater in our loft, and also managed to remove the old (very heavy) tank for us, all left clean and tidy, happy with the work done.
Very quick response time to a minor leak. I called the company in the evening and had someone come in the morning. The plumber was on time and quickly solved the issue. Price was very reasonable. I will definitely be using them again (although I do hope that I won't have any more leaks).
Scott came and fixed a leaking tap. He replaced the whole tap with a thermostatic bath shower mixer tap of a much higher quality. He was quick and very professional. Will definitely call on him again in the future! Highly recommend.
First class service fom these guys every time. Great qulaity work and fairly priced. Recommended.
Very happy with James that came and fixed our leak and also dealt with a blocked kitchen pipe. He was very efficient, professional and friendly. Will definitely use this company again if further work is needed. Highly recommended *****
We had a leak from our bathroom coming through the ceiling. Malcolm talked us through the issue on the phone, made sure we made everything safe, booked a plumber for the next morning and didn't charge an emergency call out fee. Daryl arrived on time and performed the work quickly, took time to explain the issues and also repaired our shower which wasn't draining properly.
Terrific! Malcolm was a sanity-saver on a late night overflow pipe issue. Total professional, totally thorough. Highly recommended!
Malcolm was very helpful for an emergency situation - he was very responsive and friendly! Would recommend highly!
Great service. They came out next day serviced and clean my Mercator. Definitely recommend and will use again
A reassuring go-to plumber in SWLondon. Today’s emergency was no exception, from Oliver who took the call to Harrison who was identifying the source of the leak. There’s more work needed, but reassuring to be in the good hands of people who are competent, friendly and clearly explain things step by step.
Excellent service! I had a boiler issue. The engineer called out on time, identified the problem within minutes, got the replacement part and everything was sorted in no time. I'm delighted! Thanks!
Malcom helped late on a saturday, advising me on how to fix the loo and explained what had gone wrong. Quick answers and 24/7 support!
I cannot recommend Maintracts, and Malcolm, enough. I called them at 10pm on a Friday night with what I thought was an emergency. Malcolm must have spent 30mins calming me down, clearly explaining what I needed to do, and then arranging for a plumber to come out to me. Absolutely unbelievably good customer service. I can’t thank them enough.
Great service!!!
MB was wonderful!
I have used Maintracts Services Ltd for a few years now. Each time they provide a fantastic service with high standards. On this occasion they installed a new combi boiler and removed old water tank and piping. I'm very grateful to Daniel, Craig and James for their hard and professional work.
Paul did a wonderful job installing our radiators :)
Fantastic service by malcolm. So helpful Will be using again for sure
Malcolm was helpful, efficient and professional. I have used them for the past many years.
Quick response, problem sorted by James in 20 minutes. Would definitely use again.
Fixed my central heating Polite, steady work, and generally good guy.
Malcolm couldn’t have been more helpful. He FaceTimed me to help me diagnose the issue with my boiler and (what turned out to be an unconnected) water leak coming through the kitchen ceiling. As I was able to deal with the issues myself he very kindly did not charge me. 5 stars all round. Thank you Malcolm - will definitely be using you again 👍.
Daniel came over to do a Boiler repair. After doing an assessment he was very clear about what was needed, when it could be done by and what it would cost, and fit us in as soon as possible- and he made sure everything was working before he left. Very friendly and professional
Maintracts are always helpful, professional and friendly, both on the phone and in person. Matthew recently came to fix a problem with my boiler and got the job done quickly and efficiently.
Called Maintracts on Christmas Eve as we had no hot water. Malcolm was brilliant and talked me through what to do. I have used Maintracts on many occasions as they are consistently reliable, knowledgeable, and professional.
Daniel was brilliant. So helpful, and fixed the problem quickly and efficiently. Highly recommend.
Great service - had a plumbing emergency, Darryl turned up within a couple of hours, found the problem, fixed and explained it. Very resourceful, professional and prompt. Very reasonable pricing. Top of my list for future house issues. Would recommend.
I’ve used Maintracts for many years now. I keep coming back because they are professional, friendly, never muck you about and every engineer over those years really knows what they’re doing. I’ve even had moments when they’re happy just to help you over the phone. Great company. Thanks!
We have turned to Maintracts in Tooting on a number of occasions since buying a house in the area - they have been brilliant. They do what it takes to get a problem sorted - no bailing when eg something is not easy to access. They also seem not to charge more than is necessary - on more than one occasion they have given advice that resulted in me paying them less than would otherwise be the case. So we feel confident going back to them. Malcolm is brilliant, courteous and helpful. If only all contractors and house service firms were like this!
All our electrical sockets stopped working on Sunday night. I phoned Maintracts and they were able to talk my husband through a process to get them working again. We were not charged. I have used Maintracts Services in the past when we first moved into our house 15 years ago. I can thoroughly recommend this company.
Fantastic service with high standards. The engineer was at my place within 15 minutes of my call to sort out an emergency pipe leak. Great work from Scott, professionally done. He managed to find a solution, repair the leak and provide me with further advice.
Just great at their job - knowledgeable, efficient and friendly. First port of call for any heating and boiler issues
Efficient, quick and friendly. Now have a functioning tap and no more leaking pipes. Great work from Jake.
Charged for extra time to quote a job, cost £216 to cut 2 pipes. I challenged the bill and was told by Oliver that quoting a job is chargeable, even though I had never been charged in the past. I’ll be there be using them again
Very happy with the work that Rob did on our electrics finding a fault that another electrician couldn’t, fixing it and leaving our flat in great condition
These are the only firm I use for any plumbing jobs. They are really helpful, knowledgeable, and don’t try to ‘sell’ to you. Great advice from all their engineers and they really go above and beyond to do a good job. Highly recommended
Daniel was professional and brilliant. He sorted out the boiler and even gave me a tutorial on how to save energy and how to use Hive. Thank you so much! Greatly appreciated.
For 14 years they have supported me in maintaining my house to a high standard and always responded very quickly with advice and carrying out the work needed. I always felt safe to let the agents come to work in the house even though I was not there and they left the house clean and tidy after working. I have happily recommended them to several others.
I could not be happier with the service and expertise that I received from Matthew at Maintracts. We moved into our house 7 years ago and inherited a boiler that was old but, with an annual service, was reliable. We had planned to replace it at some point in the future but had thought that would be when it eventually gave up for good. With the recent huge surges in energy prices I have been increasingly concerned about the efficiency of our creaking boiler. After talking through the options and comparative energy efficiency of our ancient Baxi and a new Glow Worm boiler with Matthew I was convinced that this alone would represent savings – both this winter and in the longer term. We had Matthew in to replace our boiler and we were really impressed with his speed and effectiveness – he completed the work swiftly and left the house looking as though he had not been there. He even hoovered and took away the old boiler. Matthew also upgraded our control system so we can now use the Hive app to control the boiler allowing us to turn it on before we leave work to reduce the amount of time we have the heating or hot water on. In addition he noticed that we needed to balance our radiators to maximise our energy efficiency. This boiler has not only made me feel confident that our bills will reduce over the winter months but also makes me happy that we are reducing our impact on the environment. I can not recommend Matthew at Maintracts enough as we are already saving money!
I'm a landlord and was not actually at the property but from start to finish my experience of Maintracts was excellent. All calls are answered by an experienced Maintracts plumber which is immediately better than any call centre nonsense. Everything that was discussed happened, a call 30 mins before arrival, a call telling me the problem had been identified and how it was going to be fixed and job done. I will definitely use these guys again, well done.
MB was on time and extremely professional and efficient.
Very swift service with great attention to detail. I had a boiler issue and Maintracts sent Daniel the next morning, and had arranged for a new boiler to be installed, all in 48 hours. Brilliant service, and amazingly fast as well.
I needed two different services and over the phone they kindly organised the appointments one after the other so it was convenient. Dan and Paul were really friendly and helpful. They explained the entire processes and gave useful additional advice that I really appreciated. Would absolutely use the company again.
Scott came and moved my gas pipe today in the kitchen to accommodate the fitting of a new oven which was bigger than the old one. Great service - quick and professional. Thanks Scott!
Great service from Daniel today servicing and fixing boiler in Brixton today.
The night before we were going on holiday we found our downstairs loo was leaking. We called Maintract for an emergency plumber. Scott came out. He arrived in thirty minute, he was quick efficient, told us exactly what was wrong and rectified the issue. They are wholly reliable, honest and transparent on pricing. We'll be using Maintract again.
Very prompt and efficient service. Michael pointed out the issues and did a good job.
Very responsive and professional.
Our new combi boiler and radiator were installed by Matthew Lip. He got the job done on time and on budget. He was professional and courteous. The boiler is working a treat, we are really pleased. Great job!
We were going through a period that we don't have enough time and everything is going wrong! We got a leak from our toilet, a clogged sink and a clogged waste disposal unit. We were also concerned about COVID. Harrison went over and beyond in fixing all these problems and he was very professional, friendly and respectful of our COVID worries and wore mask all the time. He was very well equipped for every situation. He has fixed everything perfectly and swiftly. He also explained us the problems and how we can avoid them in the future. Overall, we were so happy how everything was handled. They are definitely our go-to plumbers!
These are my go to guys. Recent great service to completely refit my bath. Very professional, always happy to show me the work as it progresses, and a quality job well done. Left my bathroom and tidy. Highly recommend.
Brilliant service all round.
Very efficient response, diagnosis repair and service of boiler. Very satisfied customer and would highly recommend!
Absolutely amazing service! I called with an emergency on a Sunday evening and Malcolm was quick to answer and call me back. He asked a few questions and then was able to help me resolve the problem quickly and efficiently. He was calm, kind, patient and professional throughout! I’ll definitely use this service again…thank you Malcolm you saved the day!!!
Excellent service. Would highly recommend.
Nick came and fixed a tap we tried to repair and installed two new taps. He was excellent, very helpful and friendly. Highly recommend.
Paul did a great job replacing my radiators and fixtures in my bathroom. It wasn’t an easy job but he went above and beyond to make sure it was completed to a high standard! He was friendly, on time and explained any changes thoroughly to me. Would recommend and will definitely use again!
Paul was lovely, chatty and fixed the issue in no time.
Blocked sink sorted by Paul - very efficient.
Paul was really efficient and informative, great service throughout! Will definitely use again.
Paul is highly professional and did a great job replacing our kitchen mixer tap and sink waste. Highly recommended.
Paul @maintracts, thank you! What amazing service! Great advices from him even from the quote stage, carried out the work extremely promptly and efficiently. He does go the extra mile and that shows. Brilliant result.
Overall disappointing and won't be using them again. Pros: (a) punctual but plumber did not ring in advance to arrange street parking as agreed. Cons: (a) their leaking pipe repair only lasted 2 months (b) the washer used in the repair was incorrect (c) I was charged £15 plus VAT for Congestion Charge despite the plumber having seven further jobs that day. (When I rang head office to ask why the CC charge wasn't shared across other customers I was told someone would ring me back about this. But no-one did.) Also, I did not feel comfortable with some of the jokey and slightly personal comments made during the job; they were probably meant as banter but even so, I think it is best to avoid to that sort of thing in the homes of single women.
Came to fix a heating issue, topping up pressure in boiler. However, also discovered a more alarming issue, heat pump not working and immersion being used to heat hot water. That fault finding has resulted in our electricity bill reducing by more than half. Fortunate timing, but thankful for the expertise!
Matthew turned up on time, found the fault straight away. Professional, courteous & very very efficient.
Very friendly, well explained work and good speedy service . Thanks Matthew!
Good and prompt service.
Needed emergency assistance at 2am - Oliver was immediately helpful and professional in responding to sudden pipe burst/flood in my new flat. I had to search and ring round 24-hour listings in fair panic - Oliver answered straight away and was able to calmly guide me over the phone to locate the necessary water controls, despite my total confusion and distress. Professional and friendly, would recommend :) Got the water off just in time, would have been serious mess if hadn't got help straight away. Thanks again!
Malcolm saved our Christmas! Fixed our broken boiler on the same day (Christmas Eve), really great and friendly service, will definitely use again and highly recommend!
Very happy with Maintracts. Malcolm was able to respond at extremely short notice and was able to diagnose and solve the problem with our boiler quickly and effectively. Will definitely be using again !
Maintracts have been fantastic from the beginning. We had a slightly difficult plumbing problem in our small business and Malcolm took the time to talk it through with me and treated me sensibly and respectfully. Nick came to complete the works and he’s been brilliant. He’s very experienced and professional and fixed the problems my old plumbers left us with. He was extremely friendly and answered all my questions not just about the immediate plumbing job but the bigger job at hand and gave lots of very helpful advice. Would fully recommend and will use again!
Our toilet flush was broken on a Sunday morning, I called Maintracts and they sent Scott to fix the issue. He arrived and fixed the problem quickly!
Highly recommend Maintracts. Matthew from Maintracts did a 5* job installing our new hot water and heating system. Top marks. We had just moved in and had a 20+ year old system in place at the property so it was not an easy job to get it all ripped out and replaced, but Matthew got it all done without any issues and in super quick time. He's a true expert and knows what he is doing. Just as importantly Matthew made sure that he worked in a way to minimise disruptions - for example, ensuring that the heating was set up and working asap even whilst the other work was still happening. In cold December that was a very helpful consideration. He was courteous, friendly and a pleasure to deal with.
Complete boiler replacement from Matthew. Amazing job. Spanking new boiler in great time and a lovely bloke. Left everything clean and tidy.
Very good service as usual. The engineer was knowegable and helpful. Cannot fault the service. Excellent.
Called Malcom at Maintracts who took time out of his Sunday to talk through the boiler issue we had and we were able to get the boiler working again. Great service . Malcom came accross as very knowledgeable and friendly. Would def use again.
Great service, James was professional, friendly and helpful 10/10
Maintracts services helped me late on a Friday to repair my boiler, when no one else would help. Malcom was incredibly professional and so supportive. We would have had a very cold weekend if not for him! Definitely using them again! And recommending to friends and family.
We had a toilet issue where the water just kept running through continously. Called Maintract at 11pm on Sunday and got through to Malcom who immediately face-timed us. We showed him the problem and he talked us through various processes we needed to do. He was able to see what the problem was and directed us to a temporary solution which would last the night until we could get someone round the following morning. He was really patient as our connection was poor, and he gave us calm and clear instructions during our little crisis. Would 100% recommend.
Called up Maintracts Services in a panic as I had lost an expensive item down the sink. Malcolm was professional, knowledgeable and kept me calm. I cannot thank him enough for helping me get the precious bit of jewellery back. Will be recommending to any friends in future! Thank you so much again!
Daniel was a great guy. Fixed our boiler in no time and very personable guy. Deserves a pay rise! Shame he's a Palace fan
Second time I've had Maintracts out (first being a new kitchen tap installation). Matthew was efficient, clean and tidy and very helpful in getting me up to speed with the programmable thermostat.
Matthew was excellent! Very friendly and informed! Knew exactly where the issues were and even fixed a radiator that hadn’t worked in 4 years in a matter of minutes! Great service. Would definitely recommend!
We called Maintracts out of hours at 8pm as our boiler started making a loud hissing noise. The call was answered quickly and Oliver jumped into action. Within 5 minutes and a few directions, we had the issue fixed. Oliver was professional, kind and knowledgeable. We will no doubt be using Maintracts again should we need help.
Very pleased with the work carried out by MB. Highly recommend Maintracts
I used Maintracts for a repair on a toilet cistern. Their plumber, Toby, came with all the materials needed for the job and had it all fixed within an hour. Maintracts were quick to get in contact, very friendly and professional - Toby gave a few useful pointers on other bits round the house. Would recommend and would use again!
Scott was very helpful, friendly and professional, great service.
Maintracts installed a new boiler and thermostatic valves on my radiators. The work was done quickly and professionally. Excellent service.
We have used Maintracts a number of times before and have always been very satisfied with their work. On this occasion, Paul installed a dishwasher for us - it was not a straightforward job but he got it done and was very polite and professional throughout. We would highly recommend both Paul and Maintracts.
Very Professional & polite, Daniel called before arriving, introduced himself, took a look at the problem and fixed it within half hour, great service will for sure them them for all my repairs in the future.
So grateful - Matthew came out specially on a Saturday so I wouldn’t have a 2-week wait for hot water. Great service - would thoroughly recommend him!
Great workmanship and Mathew was. Roll isn’t. Sorted our mis wiring and replaced whole boiler quickly. Cleared up at end and left detailed and clear instructions
Excellent. Tricky, long job carried out with professionalism and good humour! This was the extraction of an ancient gas boiler and associated ’issues’ and installation of a new combi boiler with seemingly endless new pipe work. New external brick work around the flue is pretty smart too.
I have engaged the services of Maintracts on a number of occasions and they are very good reliable plumbers. I recently had a new shower tray and enclosure installed and was very impressed with the results. The plumber who carried out the work - Michael - was very friendly, polite and hard-working. I highly recommend Maintracts Services.
Extremely helpful, had a plumbing issue and gave really good advice
Paul was awesome! Very professional and great at fixing our toilet.
Paul was really lovely, and fixed a problem that has been ongoing for a very long time! Would definitely recommend.
The engineer John was very helpful and polite. He ordered the parts that were missing and came back first thing the next day to install my gas cooker. Very reliable, didn't charge for an extra call out, nice understanding guy, I felt at ease. Thank you John :)
I have used Maintracts for many years - I can always rely on them. They probably aren't the cheapest, but I have peace of mind they will be professional and do a good job. Always nice staff as well - Paul did a lovely job today and was cheerful and friendly
Daniel was efficient, diligent and extremely professional when he came over to fix my boiler and issue a gas safety certificate. I will definitely be calling him again for the annual service.
Good communication, issues was quickly resolved.
Paul the plumber did a great job today, really pleased with the service! A cheeky chappy and a fun time! Would recommend! Also Rob the electrician was great too.
I had a problem with a shower. Maintracts Services provided great service in timely manner. Thanks a lot to a plumber Paul for prompt and highly professional service.
Paul and Toby have both been to my property and I cannot thank them enough for their care to detail and attention. Maintracks are my go to service for everything to do with heating and plumbing. Not only is their service reliable but their operatives are knowledgeable efficient and professional on all fronts. An extra shout for Paul and Toby. Guys you are golden.
I submitted a query via the online form on Saturday night. On Sunday morning I got a call to arrange an electrician to visit my property. By 3pm on Sunday I had hot water again! Fantastic, quick and professional service.
Extremely professional Sunday service. Michael was on-time, communicative, very kind and conscientious (he took his shoes off, cleaned the area of dust after he was done, the whole enchilada). This company and he were extremely helpful and the work was done quickly, cleanly and with fair quote and reasonable and clear follow up instructions.
Incredible service from Malcolm who sorted my issue with the boiler that really low pressure after I bled the radiators for too long. He was incredibly helpful and sorted the issue in 5 minutes. So glad to have this sorted. Thank you!
Rob Davis was absolutely fantastic, very professional and seamless in his work! Such a great guy... I highly recommend using Rob from Maintrax!!
Not a great service or company tbh. It was a tricky job tbf, but they were unable to complete it. They then tried to charge me for tool parts, claiming that comes under the “materials”. Materials are materials, tools are tools. Customers shouldn’t be expected to pay for this. When I contested this, I was met with hostility from the main office and the phone being slammed down on me.... not what you expect from a “family run business”. And to add insult to injury, they damaged my bath tub. Cheers for that. I’d avoid these guys, not worth it.
They are in tooting should mention on their website we are in tooting waste my time and money.
Malcolm answered my call on Easter Sunday, fixing a problem caused by some sloppy previous plumbing. Took him just a few minutes to diagnose and fix and wouldn’t accept my money! Very grateful and will come to you in future
Scott came to replace our unvented water heater. He was neat, tidy and very professional, with the job being done in very quick time. Scott was very helpful in being able to work around my tedious zoom meetings which was much appreciated.
We have used Maintracks, twice in the last 3 weeks. First we had John to fix a lighting problem. Excellent service, polite friendly and very professional. Then we had James to fix the toilet, which he did. Again Friendly, professional and polite.
Had Paul remove a toilet ,sink and radiator. Was super quick, efficient and friendly, can’t recommend enough.
We've had boiler servicing and repairs from Maintracts and it's always been speedily sorted, carefully explained and done without any mess or faff. Would recommend!
Excelent service, quick, efficient. Matthew was fantastic and took the time to explain all he was doing to us. Definitely recommend 👌🏼
we used maintracts to install our new bathroom. the service was fantastic, very smooth and easy process and with a end result that was exactly what we had hoped for. very grateful for how helpful the team was in walking us through the various elements especially, so definitely recommend highly!
Excellent work. Having a new boiler fitted can be a daunting but Matthew instilled total confidence in me for the whole process. He is obviously extremely competent with this work which involves quite a few specialist skills. He is also very respectful of your property and very tidy. Apart the job in question Matthew also fixed some other small items one of which was a loose tap which for me was totally impossible to gain access. After the installation, which was done in very timely manner considering the tasks involved, he went through the basic controls in simple way and confirmed the after service that is available. Apart from that Matthew is a very friendly and indeed interesting person which I discovered when joining him for tea breaks. I am still trying to imagine this engineer enjoying his favourite pastimes which range from Fishing to Ballroom Dancing! I can't recommend Matthew enough.
Matthew was super Friendly- knowledgeable and very quick to complete the job!
Both Paul and Nick attended our property over the course of 24 hours to help with an urgent leak in our kitchen. They were both extremely professional, knew what they were doing and were extremely polite and affable throughout. I would recommend them, and the business to anyone.
Scott came out to install my new cooker. Work done very efficiently
Perfect - professional. No issues whatsoever. Would recommend.
The service from Maintracts was fantastic from arranging our engineers visit to the efficient fixing of our boiler. Daniel was extremely professional (COVID safe) and very friendly - he even demonstrated how to fix the problem should it arise again to save another call out fee. I would thoroughly recommend Maintracts for boiler issues.
Scott came and fixed the water pipe on our dishwasher. He was very profesional came on time and did the work very quickly. He showed me exactly the problem and what needed to be done. Thank you.
Been using Maintracts for many years. This time we’ve had Matthew for a new boiler. Always great service and very happy and a high standard of work.
Had a wonderful repairman named Matthew who was fantastic when installing my new boiler and thermostat, he worked very quickly and effectively and even cleaned up after himself. I would recommend this service to those looking for a reliable and professional repairman.
Efficient and thorough service from MB, many thanks
Top Level & Highly Professional THUGS, Always ask them for receipt of any thing they install.
Very good experience and service overall from Maintracts. Matthew from Maintracts was assigned to install a new boiler in our flat. The installation was completed within a day, leaving us with a neat and tidy installation. Matthew was also very friendly, respectful of the flat and the working from home conditions, as well as knowledgeable in his field of work. He was also very quick to diagnose the issue and willing to provide ongoing explanations so that we as customers understood what needed to be done. We also received reassuring support once the installation was completed. Would recommend Maintracts to anyone requiring boiler services.
This review is let you know how pleased I was with your electrician Ted who came and sorted out my electrics for me yesterday. He was extremely thorough and neat and tidy in his work and he went the extra mile when sorting out my the bathroom light for me. I would highly recommend this company. Regards L Head
Called them late Saturday afternoon and wasn’t expecting them to be able to visit the same day but they arrived an hour later. The engineer named Dan was professional and knowledgeable and fixed the issue despite the boiler being very old. Courteous and polite and I would definitely recommend them. 👍
From the extremely thorough pre - installation check, the explanations of what was the best way forward in replacing a 14 year old boiler right up to the installation has been an object lesson in how to do things properly! Both Malcolm who carried out the pre installation and Matthew and Julian who installed the boiler were models of professionalism from start to finish! Highly recommended!
Incredible service from the whole team. Booking was pain free, received follow up calls to check how we were doing and the actual plumbing repair itself was first class. 2 previous plumbers turned down the job- but Michael took on the challenge & succeeded.
Daniel is a true professional working in the company and gave the correct advice,will definitely recommend!!!
Rude on phone
Nick did an excellent job to complete a full replacement of a shower and in retiling the shower area. Really pleased with the result and the hard work he put in. Would highly recommend the company and I would absolutely use Maintracts and Nick again. Thank you.
Top class service. Had a leak somewhere in the bathroom, quickly identified it was under the bath. Took the bath panel off, identified what the problem was. Fixed it quickly and efficiently. From booking the appointment to the end of the job, the whole proceess could not have been better. Toby and Maintracts a credit to their profession.
Matthew did a wonderful job! He couldn't have been more lovely and polite during the time he was here, and even brought us breakfast on the second day. Matthew fully appreciated that we had been without hot water for quite a long period of time so got the shower working asap before finishing the rest of the job which we really appreciated. All in all, Matthew did a great job and was great company whilst we were all working from home. (Also, his ballroom dancing skills are amazing!)
Very pleased with the services by maintracts. Matthew was the engineer who came and performed the installation which was done extremely efficiently. He took the time to explain the work he was going to do, expected timelines and how the new boiler would work. Throughout the job he was also extremely professional and friendly and I would thoroughly recommend him.
I tried a Google search and took a chance. Nick from Maintracts was just brilliant. All that you could wish from a tradesperson: Called to confirm when he'd be arriving? Check. Arrived on time? Check Quick, courteous and knowledgeable? Check, check and check. Discovered an ongoing issue which was awkward and rather smelly! Did it quickly and effectively. I could go on but they're just really decent plumbers. There are so many charlatans and cowboys out there, i should know, I've hired most of them! Do yourself a favour and go with these guys.
Nick from Main Tracts fixed a bathroom leak, retiled, fitted new shower unit, and fixed an issue with the toilet flush. Excellent work from Nick - very friendly, hardworking and knowledgeable.
Nick arrived in the time slot given. He was very professional and helpful! I had a leak in a pipe and a toilet that would stop running water as though its being flush continuously. Nick managed to fine the leaking pipe and replace parts in the second toilet all within 1 hour! I will be use them again! great service and very professional
MATTHEW was scheduled to come and fix our broken boiler between 8:30 and 9:00 but showed up at 8:00 instead, obviously not much of an inconvenience had Matthew had even an ounce of charm or respect, but sadly not. MATTHEW had been to our house before and already commented that he found the property strange (obviously meaning he found it not to his royal standards.) This visit was no different. After taking him into the kitchen he was very rude, patronising and deeply disrespectful towards my mother, claiming that the “basement is covered in sh*t” and that the conditions were unsuitable to work in. It goes without saying that the basement was not covered in “sh*t” otherwise we wouldn’t have asked him to work in there as we aren’t horrible people. My mother is a hard working single parent and I work full time aswell. Never have I met a more disgustingly mannered man in my life. The audacity of MATTHEW as a grown man to say such horrible and judgemental things to my mother, whilst at work in someone else’s house which he is being payed handsomely by the hour to be in makes me feel sick. I should hope for his sake we do not cross paths.
I am very pleased with the service I received from Mainteacts; prompt, efficient and informative. Scott took the time to explain key details to me that i need to know about my new flat. He even showed me how to use the windows! I will definitely use them.again for future repairs.
Scott visited today- sorted new kitchen tap & communal hot water valve. Efficient, quick, neat work. Highly recommend
Excellent response time and service. David resolved the issue quickly and effectively and I would definitely use Maintracks again.
Thank you for a prompt and efficient service in my café. Everyone was super friendly and went out of their way to explain to me what was my issues and even came back later to double check. An outstanding costumer service would definitely recommend and call again
We had a sudden problem with our boiler. They came on the same day and identified and resolved the problem very quickly. Would definitely recommend.
Scott was brilliant. Very professional, came in, fixed the problem, and educated us on our system so we better knew how to avoid problems in the future. Much appreciated!!
Scott was very professional and worked quickly. He was very responsible in terms of social distancing. Would recommend!
Super helpful and professional
Maintracts offer such a great service right from start to finish. Initial communication was great starting with scheduling in the job, they showed very good customer service skills. Maintracts came to install a new boiler and sent “Jack” who I must say is very professional and a huge asset to the company. Jack was highly knowledgable in his area of work, he has amazing customer service and was punctual whilst working. I will recommend Maintracts as I can honestly say that they offer a very good service.
Bless these guys! Captain Nick came to save the day this. Morning when my mum experienced a leak in the bathroom. The last thing you need during a pandemic. He was absolutely amazing, came within 2 hours fixed the problem left us with a smile. I can't recommend enough. Thank you maintracts!!!!!
Can't rate these guys highly enough. We were put in a terrible position by a maintenance/insurance company which left us with no heating or hot water for 9 days unnecessarily during lockdown and with a 3yr old in the house. Maintracts sorted us out within 2 working days even though it wasn't an easy fix to our problem. Easy to deal with, trustworthy, efficient and good value. Thank you so much 🤩
As always - they were professional, on-time, and the work done to the highest standards. Conscientiously adhered to better-practice with regard to the current virus situation. I am happy to recommend this company.
Job done to high quality, taps replaced and working well. Response was immediate when called and turned up early for appointment. Polite and efficient
Paul attended our property today and we couldn’t be happier with his service. Even during challenging times with COVID19 he was very friendly, helpful and efficient. Thank you for fixing our issue so we quickly Paul. Would definitely recommend to friends and family :)
Paul came to help me out today with a kitchen sink block. He was hilarious but also efficient. He sorted out the problem and even cleaned my kitchen floor before he left - what a gentlemen. Who knew a visit from a plumber could be so entertaining...!
Excellent service from the minute you phone Maintracts to explain the problem and book an appointment. Nolo is an absolute gem and always friendly, professional and helpful. An absolute delight to deal with. Scott serviced my heating and hot water system at the end of last year and was punctual, polite and did a great job. I rang on Easter Monday - with London in Lockdown because of a broken switch denying me hot water. I was surprised Nolo took the phone almost immediately and arranged Paul to visit today. He came this morning. Very punctual and respecting all the Govt guidelines re mask, gloves, distancing, etc. He was also quick to carry out the repair and I am once again totally delighted with Maintracts. I can highly recommend this company and its amazing staff to anyone. Thank you so much. D. McMath SW12
The plumber was efficient, polite and punctual. Would highly recommend.
Excellent job by Paul. He came earlier to realise that a bigger operation than predicted was needed. Left once for another job, when my landlord authorised the further operation, his colleague called me and he came right back and started working - for 5 hours non-stop.Determined to perfect and executed the job so professionally. Incredible job at the toughest time. Very friendly and explained each issue the property had well. I am extremely grateful.
Scott came out today very quick and efficient and a good price
Most expensive plumbers out there. Charged £115.20 (inc VAT) for a boiler service. Not even an hour's work. Most other (perfectly reliable) plumbers will do it for about £65-70.
We've used Maintracks a couple of times now, and they've been great every time. Today, Scott came to look at the problem which turned out to be a much easier fix than we thought (one that I could do), and he didn't charge a call out fee at all. Really appreciated! Cheers, Fred
Called back very early on Sunday morning and sorted out my boiler quickly and efficiently. Very relieved ans grateful!!
Great service from Oliver, the man! In few minutes spotted on the problem over txt messages and photos, he was very cleared and helping from the beginning to the end. Thanks Oliver.
Scott came to sort out new seal and sort out new pipes - great job
Great service from Scott fixing my shower and even some extra bits around the bathroom which was much appreciated!
Scott came, and diagnosed / sorted a shower in no time flat (on a saturday too). Excellent service
Scott was amazing fitted a new washing machine, after there being issues taking the old one out. Thanks so much!
Nick did a truely magnificent job of installing my new bathroom . He was always ready to go the extra mile even though some problems must have caused him headaches ! I cannot recommend Maintracts enough and will definitely be using them again.
Scott came because our carbon monoxide alarm went off - did a thorough safety check, fitted us a new alarm, all sorted within an hour, and on a Bank Holiday Sunday. Great service.
James provided us with excellent service in dealing with a list of plumbing items in our tenanted London flat. In addition, he dealt quickly and efficiently with an unexpected problem that arose in connection with turning off the hot water supply to the flat. A day's work carried out professionally and cheerfully.
Called them out on 27/12/19 to repair a leaking heating pipe in the ceiling. I had already pulled up floorboards and cut holes in the ceiling, but could not see where the leak was coming from. Called maintracts and received a prompt response. Was told the cost for the first hour was £144 incl vat. I expected the plumber to arrive with a pipe detector or use his experience to identify where the leak was likely to be. Disappointed that he simply carried on the trial and error approach that i had deployed. Expected him to have it sorted within 30 minutes, but in the end it took him 1 hour 45 to locate a leaking compression tee, close to where I had already explored. He worked slowly, and frequently distracted by his phone. Total cost was £292.80. The plumber left an invoice and helpful report. However, the job should not have taken any more than 30 minutes, at an hour's charge of £144. Pleased that they were available, attended, and resolved the issue, but I am of the view that the cost was significantly higher than it should have been.
Excellent job from Toby servicing the hot water cylinder. Was informative and helpful regards maintenance of the heating system as well. Will be using Maintracts again.
An outstanding service. I came home from holiday late last night to a freezing cold flat and a broken boiler. I called Maintracts 24 hour service, Malcolm patiently talked me through the issue on FaceTime and it was fixed in minutes. I was extremely grateful for the quick late-night response, friendly service and a warm night's sleep. I have always found Maintracts excellent for boiler servicing and will continue to use them for all boiler issues.
An excellent company. I needed urgent advice on how to correctly reppresurise my boiler on a sunday afternoon, and Malcolm very quickly arranged a video call and guided me through the issue which was resolved in under 10 minutes. I will certainly be using them for any future requirements!
Saved our Christmas Day! Spoke with Malcolm and using FaceTime he kindly guided me through a few simple steps to get our boiler back in action, saving us the call out fee! Excellence and honesty! Will definitely use for all future servicing and repairs.
I had a very good experience with Maintracts. Matthew attended in Queen's Gate and was efficient and professional. When one aspect of the plumbing work was not satisfactory, he came back swiftly and fixed the problem. I would recommend the company NL
Had an issue with my Boiler, was able to book an engineer within 24 hours, he was prompt, very polite, diagnosed the issue promptly and had the required part in the van, everything fixed within the first hour.
Used Maintracts for a boiler service for our property in Wandsworth. They were able to fit me in within a few days, and turned up within the time frame given. The engineer was polite and friendly - they were able to take card payments by phoning back to the office, so didn't need to worry about having cash. Will use again!
After two unsuccesful visits from different plumber Matthew fixed our heating and water within an hour. Highly recommended.
Paul of Maintracts replaced a valve on a radiator and cleared out the other valve which was semi blocked. No nonsense and just got on with it efficiently. No need to drain. Job took two hours. Radiator now working perfectly.
John Hannigan (the electrician) managed to get our garden and terrace lights working again. He is very polite, knowledgeable and methodically tested all the connections, fittings, cables, wires. The lights are working fine again and the fuse is not tripping anymore.
Excellent service provided by John the electrician who came to fix our recessed spotlights. Left the place neat and tidy and even plastered the minor chips on the ceiling. Highly recommended
Mathew was brilliant. Sorted out the problem when other companies could not. Great service and a most pleasant and cordial man, our Labrador would not leave him alone
Have used Maintracts for general heating and plumbing maintenance for years and always found them reliable. On the most recent visit Matthew serviced my boiler without issues; and also provided lots of useful advice on getting more out of my heating system. Would recommend.
Absolutely exceptional and professional service provided by Michael at Maintracts for recent plumbing works in our flat. The complex job was completed in a day and we found Michael to be extremely thorough, knowledgable and the quality of service second to none. Michael caused no disruption at all and was not at all intrusive, he got along with the job very quietly and the results were excellent. Thank you!
Scott came out to deal with a hot water tap not working properly. Arrived on time and had it fixed within the hour - recommended!
These guys are top class. Quality people, 24 hour, quality advice, quality range of services. They fixed a problem another plumber had missed.
Scott did a great job, thank you very much :)
Scott came out to check a leak on an upstairs radiator. Was really helpful and efficient. Problem sorted and would recommend!
Toby and his team removed an old radiator and installed a new one on the adjacent wall. The work was carried out efficiently, meticulously and to budget. We requested quotes for further jobs in the house as the standard is excellent and at the rate reasonable. Thank you Toby.
Great service. Fixed straight away. Scott was very professional.
Scott came to fit my oven today. Wasn’t the easiest of jobs as live in a small mid terrace and oven wouldn’t fit into the kitchen so he to take the new oven all around the house, down the street, through the garden and then the back door. All fitted and good to go now! Great service.
Scott sorted out an issue we had with our gas supply, which involved finding the location of a leak and installing a new route. Great service - entirely on budget, done on time, friendly and polite service. Would highly recommend!
Great service by Scott, fixed the problem, no complaints. Would recommend.
Scott came out to fix my shower. Didn't have the part on first inspection - quickly ordered in and replaced in no time at all. Fully recommend!! Leon
Scott came to cup and reinstate Gus supply. I am please with his promptness and the job was carried out well and tidy. liza Elle
Scott came out to mend a leaking bath - found the problem quickly, fixed it and tested it thoroughly. Would definitely recommend.
Scott came to fix a leak and replaced the water heater in my bathroom. He was efficient and did a good job.
Leak under the kitchen sink was fixed on the day I called. Great job by James.
Great prompt arrival and top service from Paul, who fitted a new washbasin in spite of technical difficulties, none of which were of his making. A solutions man!
Boiler repairs done quickly and efficiently. I always use Maintracts for annual boiler checks , upgrades and repairs because their engineers are trustworthy and always do a good job.
Scott came out and fixed my shower hose. Very quick and great service.
Excellent service. Prompt and friendly. Second time I have used them (both emergencies), first time for the heating system where they drained the system and replaced a leaking pump. Today they replaced a leaking pressure vessel on our tank. Called them around 10 last night, it was replaced by noon today. Wouldn’t hesitate to use them again. Thanks!
Very professional and efficient!
Called late morning and had a qualified plumber handle the issues with the kitchen taps and mains water that afternoon. Was terrific service; will use Maintracts again. Thank you!
Quick replacement of our stop valve, very professional and gave honest advice on our water flow issues
Thank you so much to Paul Arrive quickly than expected. Did the job professionally. A nice man and one you can trust.
We have used Maintracts a few times, they are reliable and they have always delivered a good and professional service.
My boiler broke down on a Saturday and Malcolm when I rang was very helpful and could come and see me on Tuesday. I received a quote by that evening and confirmed the job the next day. Ross and a colleague arrived nice and early on Thursday and completed the installation of the new boiler by 2pm. Very pleased with the service and the price was reasonable.
Scott was really helpful and delivered an excellent service. Thanks!
Great job carried out by Paul today - quick and efficient, and left the place looking good as new
Rob did a really great job, he was super efficient, friendly and knowledgeable. He identified the problem with my electrics in the garden and within an hour had removed the decking, fixed the electric and replaced the decking. Will definitely use Maintracts for both my plumbing and electrical needs in the future, highly recommended!
Had an emergency leak and had the plumber booked to turn up between "x" and "x" time. Then received a call halfway into that timeframe to say they could not attend. I then naturally contacted another plumber. Then it all went weird - they then called back about two hours later and said the plumber is round the corner and ready to attend, I said you cancelled down on me so I got another plumber to which they said "but he's round the corner", at which point I got angry and said what did you expect me to do, I have another plumber booked because you cancelled. I have used them before and the chap they sent was great but this time, this was a complete mess chaps so you get 1 star'd accordingly.
Malcolm and Matt were great and took our after care satisfaction very seriously. When I emailed a couple of questions they called me back the same day and were more than happy to come out and help my wife adjust the configuration.
Scott arrived on time with the parts needed, calling ahead so I knew when he would arrive. He was clear about the work which was required and open about the cost. All together a very good service.
I have used Maintracts more than once for our property and they are truly brilliant. They respond quickly and efficiently; this weekend they were able to get to me with short notice and Paul who came to help was fantastic. He fixed the issue at hand in a first rate way and it was such an easy, stress-free experience! I'm so grateful for their help, especially so last minute and on a Saturday too. I'd highly recommend Maintracts's services - and particularly Paul!
Paul replaced our leaking kitchen tap. Excellent service as always from Maintracts and Paul.
Paul arrived with a smile and immediately sorted our blocked drain. He also gave advice about other plumbing problems we have so will return. Costs seem reasonable and not extortionate hence using Maintracts yet again.
Scott came out and fixed our leak. Very quick and good service! Thanks a lot.
Scott came and worked quickly and efficiently to ensure that we could use our shower whilst he ordered parts we needed before he returns next week. Great service - would definitely recommend!
Scott came out and the pipe is working fine now. Great service. Really nice guy.
Scott came to look into my drain even it’s during the holiday, and he answered the all what I need to do and take care of everything. It was really helpful!!
Just had one of Maintracts plumbers replace a shower cartridge. A good job done very efficiently. I have been using Maintracts for plumbing and electrical work since 1996 and have always found their service to be excellent and good value.
Scott came to fix the washing machine this afternoon, located the problem, fixed it and was finished in 20 minutes. Also gave us some really good advice on home maintenance. Would highly recommend.
Paul contacted me as soon as he was assigned to the job to let me know he was on his way. Arrived within 15 minutes and completed the job to a really high standard. Very satisfied with the service, no complaints whatsoever.
Great service from Paul today, quick to address the boiler problem and provide solutions moving forward. Polite and friendly can’t recommend the service enough. Nice one.
Had Matthew in to instal a new Worcester boiler into a bathroom we have been fitting out. A Very professional service and a genuinely nice chap. Would highly recommend the company for there service and staff
Paul came out to see us on time as usual to fit a new kitchen tap unit. As always, he was prompt, efficient and friendly. We would not hesitate to use him again or indeed, other Maintracts services, as we have done over the years
We regularly use Maintracts. They sent Paul out to clear my blocked kitchen sink, he did a fantastic job and cleared the blockage and the sink is running like new!! Would highly recommend Maintracts.
Paul came to repair a leak. It was carried out professionally and efficiently.
A brilliant performance. Paul came exactly as promised, identified the problem, knew the replacement fitting and where to get it, got and fitted it. In the process he had to work out a complex antique plumbing system which he did in good time. All in all an excellent job.
James came this morning to fix the toilet which needed a new inlet valve. He was quick, efficient and explained clearly what he had to do. He was also very courteous and polite - thank you James!
Not overly impressed with the service. I had issues with a toilet and the boiler which I explained when making the booking. Plumber sent out was then not qualified to repair my boiler and took 2 hrs to do a simple valve repair in my toilet. No receipts provided for parts or parking either. In response to Maintracts comments which I am not satisfied with as well - I have seen on other reviews that the plumber that attended me has performed excellent boiler repairs so it is unusual that he was now not able to look at my boiler. Also I have declined the offers I received as the requirement for them was removing my review which is unethical as results in inflated ratings. I also do not appreciate the aggressive call I received from the company regarding my review.
Great service. Came and sorted out all the issues for us.
Scott came out, changed my tap and spotted a leak which he fixed as well, 10/10! highly recommend!
We had a couple of different issues with the water in the flat. Scot was round in a very short time after we made the initial phone call, which is always a plus, and provided quality and friendly service - would recommend!
Very efficient job by Scott, on schedule and budget. Thank you.
Scott came to look at the radiator and fixed it super fast and was friendly
Scott came out to look at my loo, more work to be done, but up and running for now. Very happy with the service. Many thanks.
Scott has done a great job today unblocking my bathroom basin He is 100% a can do man
Great service from Maintracts, they arrived on time and managed to sort out my shower issue quickly and easily :)
Great service! Both our sinks were fully blocked. Within an hour everything was up and running again and now it works even better then before!
Really great job Jake and got the job done really quickly
Engineer came out the next morning to check the toilet. He located the issue, ordered parts and fitted promptly. Would recommend and use in the future.
Scott has been super efficient, clean, friendly and got the job done in no time. No mess left behind and left a happy client who would use their services any time. Great service, highly recommend to anyone!
The only service that responded on a Sunday evening for a plumbing emergency. Malcom was both friendly and professional, assisted remotely via video call to stop my leak quickly to avoid damage and allow for full repair later. Would highly recommend.
Scott came and fixed our boiler right away. Very helpful.
Scott (Plumber) helped us clear the pipes so now we can use the boiler and sink and washing machine fine after a week. Friendly and did a really good job, hopefully that’s the end of our issues (in putney)
Scott has done a grey job, found the problem and fixed it quickly! Recommend it!
Paul has a good standard of work , keeps areas clean & tidy and arrives on time
Really done a great job, have used Maintracts on numerous occasions and highly recommended them
Quick response and easy to contact. Great service by Scott who explained the issue and fixed it with minimal fuss.
A big thank you to you all but especially Matthew and Rod. Matthew answered our emergency call out on Saturday I had popped to the shop and by the time I got back he had finished with everything was up and running. This morning Rod serviced our boiler his work was quick clean and tidy. I am impressed with Maintracts and will use them again as brilliant customer service is hard to find. Thank you Ollie Matthew and Rod
Paul came to assess my heating system and gave me a full report on what needed to be done, which I have to admit was a bit of a shock price-wise, but then quotes are always double what you have in your head. Paul came and dealt with the problems as well as fixing new sink taps which is a bit of a mission due to difficult access. Paul is very pleasant, courteous, polite and diligent and gets on with the job in hand without any fuss and I recommend him highly. I use Maintracts to service my boiler every year and again, it is good to know that the job is done properly which gives me peace of mind. Thank you for your good service.
scott came to fix a flush on the toilet, also cleared my blocked skin
Really excellent experience. Toby was extremely knowledgeable and had the perfect balance of professionalism and friendliness. First class service. Couldnt be happier and would not hesitate to recommend.
Malcolm was brilliant! Saved our day!
Excellent service from electrician John. Well done
Great job from Paul he replaced our flushed valve and silicon seals. Would also recommend Maintracts
I've just had some essential plumbing work done by Jake (fixing a leaky toilet) and I found his service fast, reliable, professional and friendly. I use Maintracts for a range of maintenance tasks and would recommend them highly.
Good and efficient service by Scott. Thanks
Scott was extremely helpful and professional. Did a wonderful job fixing a toilet issue rather quickly.
Scott did an excellent job of repairing a leak in the bathroom. Would highly recommend!
Excellent service from Scott. Very polite, arrived in time and completed the work quickly and efficiently.
Jake has done a really good job. He is really helpful and cleans up the area well after each job. He goes above and beyond to do an excellent job.
Excellent service from Scott today, We’ve just moved in to a new flat and realised we had a gas leak. Scott came over and saved the day! He found the leak and replaced the problematic pipe. Our heating is back on and we’re thrilled. Thank you!
We had Maintracts services out they sent Paul. He repaired our w/c annd changed the fuse spur. excellent service.
Really great service from Scott today. Very friendly and got the job done quickly.
Scott came out to fix a problem with my boiler/washing machine and radiator and did a fantastic job. Couldn’t recommend his services more.
Fast & professional. Sorted a leak out very fast, great job.
Scott came today to check gas and drains, perfect job and friendly service. Highly recommended, 5 stars
Rod did a great job servicing our boiler. He was very efficient and friendly. Have used Maintracts for over ten years and they have always been excellent.
Thanks for coming out and fixing my boiler. Scott was very professional and fixed the problem in no time.
scott provided an excellent and efficient service, sorted out our problems very rapidly and provided useful advice. we always use maintracts.
Scott came through and fixed my water pump. Was fast, professional, and courteous. Very happy with service
Paul and Leon repaired my waste pipe. Excellent job!!!
Had some problems with the radiators in our house. Received a call from Scott in the morning to confirm what the problems were. He was early and got to the route of the problem quickly! Left no mess behind and was efficient!
Jake fitted my electric shower, nice and easy and quick.
Scott came and replaced my tap. He even had to remove grouted in tiled that shouldn’t have been sealed in. Done in a timely fashion
Scott from Maintracts was able to quickly find the source of our leak, and was very professional and pleasant during his visit.
Have used Maintracts for a really long time and they are the best around SW18. They are really quick, stick to their timings (and their words). Had Jake around today and he was amazing. Thanks so much!
Jake repaired leaky gas pipe. Prompt and efficient service. Thank you!
Scott came and replaced the tap in my kitchen. He was very quick, friendly and helpful, the three things that make up a good quality service!
Rob arrived early, was very efficient and friendly. He resolved the electrical fault and gave a clear explanation of how it had happened. I would definitely ask him again if I had a problem.
Jake was friendly, fixed my leak and cleaned up afterwards!!
Came on time. Explained to me the work that was needed to repair the toilet. the plumber was polite and friendly. we used Maintracts to put in a new boiler and would use maintracts again
Malcolm was really helpful! Spoke to me on the phone to close to an hour on a Sunday night diagnosing a plumbing issue. He was extremely patient and I would highly recommend them! Thank you!
Paul replaced a leaking heating pipe. Friendly, knowledgeable and definitely would recommend.
Paul was great, sorted the problem straight away, really reassuring and very professional! Highly recommend Maintracts
Scott fixed the leaking coming from the bath. Quick and good service.
Scott came and cleared the air lock and replaced the defective valves and cleared all the problems we were having with the hot water. A very professional service that I will recommend to others!
Best trusted service in London
Reliable. Punctual. Great Attitude. Paul is a real gent too. Can’t recommend highly enough!
Scott came out NYE and got out hot water working. Top quality!
A great service from Scott who removed and replaced a toilet. He worked quickly and cleanly and was very polite. I definitely recommend him.
I have just used Maintracks for the second time in less than 6 months and once again have had a great customer experience after maybe 10 years of mediocre plumbing contractors. I rarely leave reviews online apart from exceptions like this one. Once again Malcolm answered my call late on a weekend night. Once again someone was with me at the time that worked for me (i.e. as soon as I needed them). Both times it was James who is very affable and knowledgeable. Both times I felt he was super focused in doing what needed doing, and not drawing it out to incur another hour of cost to me. I feel like I have finally found a local plumbing company I like AND trust. Thank you Malcolm and James!
Maintracts were amazing! Just before Christmas our heating and hot water stopped working and Malcom helped fix this the same day. Top rate customer service and value! Will use them again but hopefully not too soon.
Excellent service, Scott came out to us on Christmas Eve and fixed the airlock. Maintracts saved Top bannana !
Very fast service - got call back immediately followed by a quote and arranged for the work to be done the next day even though it was Christmas Eve. Scott was very polite and everything was fitted quickly and worked well. He gave me info for me to collect the part I also needed and called up to check it was there. Will definitely use them again for my plumbing and other maintenance needs.
Oliver was the most helpful valiant boiler engineer he talked me through my major boiler problem on the phone. managed to fix my boiler without any visit. EXCELLENT ENGINEER
Scott did an amazing job ended up fixing both of my showers just in time for Christmas Great man
Scott fixed the insulation on our condensate pipe. He did a great job, very quickly and efficiently. He and Maintracts have also done lots of good work for us in the past.
Scott came out on a Sunday and made sure our hob was safe after a scary night.
Excellent service by Paul, he didn’t even stop for lunch and insisted on completing the job before he left. My heating is now working again and l am so grateful. I would recommend Paul to everyone. He was professional, kind and courteous. Catherine Mary Crellin House Teddington.
We had a new cylinder fitted,1st class job no mess left behind and very tidy and polite, The young man was very good (Scott Leaver), Would use them again no hesitation.
Scott came to fix an immersion heater on <1 days notice - 4 hours of hard graft later we're starting to get hot water again! Scott was super polite and a nice bloke - thanks for your help!
Scott mange’s to fix my cistern temprery until we get a new one
Scott came round and fixed our leaking sink. Did a great job. Thanks Scott
Scott was very helpful. He assessed the situation, explained the problem and went about fixing it. Very thorough in the explanation of what needed to happen and worked professionally. Would definitely use again.
Great service by Scott! Left very clean and tidy. Problem solved
Hi very happy sink now draining freely. Scott has even provided an access point should one be needed in the future. Scott has been helpful and most tolerant of the dogs. Will be using Maintracts again. Andrea
Scott called ahead of when he was arriving to fix a leak coming from my bath/shower. He managed to find the leak after completing a thorough check and showed me where the leak was. He sealed where the leak was coming from and explained that he would need to come back the following week to fix the seal around the bath/shower to prevent any further issues.
Very helpful and efficient service from Scott and Malcolm.
Paul fixed my kitchen sink today. Great job!
Paul was very helpful and fixed up the problem for us. Paul knew right away the mechanism needed a replacement and brought the new parts and assembled it for us. Knowledgeable, Courteous, and professional! Thank you!
Scott did excellent job this morning. He was very helpful and polite. He installed new washing machine, including having to sort out old plumbing connections. He got the air out of heating system and now all radiators working beautifully. Also helped with investigating leaks and answered all my questions. Very pleased with his work.
Prompt and professional!
I really like Maintracts. They bring expertise to do even tricky jobs and are punctual, tidy etc. Paul today was great.
Scott was excellent. Arrived early, worked quickly and delivered as promised on budget. Top notch stuff.
Prompt service, heating works and fixed a smaller radiator which hadn't been working. Serviced by Paul.
I recently had my bathroom redone - new bathtub, pump, shower / shower screen / tiles. As always the maintracts plumber did an excellent job! I am delighted with the result and can fully recommend the service. In fact, I have used main tracts for years, since I know the job will get done promptly and done well. Information was always accurate, quote was accurate, no hidden costs came up. Simply excellent!
Very helpful and thorough. Would certainly use again
Paul was super helpful. Arrived on time, unblocked the sink and shower, explained the cause and how best to prevent it from happening again. Also, worked quickly without fuss under the watchful eye of our (barking) dog.
I needed an emergency plumber as our bath was leaking. Jake came out on a Saturday and provided a temporary solution. He then came back on Wednesday as agreed. He was on time, tidied up after himself and did a great job. He also provided some advice for the future. The job was well priced especially for London. Would 100% recommend them. Caroline Kivinurk (Morrice)
Scott came out the fixed the toilet leak quickly and efficiently. Very satisfied with the service.
Paul carried out a repair to our leaking grouting and tiling that was blown. He fitted acrylic plastic sheeting complete with new silicon seals. Great job would thoroughly recommend
Great service from Scott - and on a Sunday. Thanks!
Scott was great he came in and identified the issue quickly. Offering a temporary fix so that we could still shower until more permanent measure could be taken. Thanks Scott, highly recommended.
Paul once again sorted everything perfectly! He arrived on time and quickly fitted my new kitchen tap, cleared my kitchen sink outlet and mended the toilet flush. He’s the most skilled, hardworking, kind and charming man. We always book him and are happy to wait until he’s free to do the work. Thanks Paul! Sarah Bourke
I called Malcolm early on Sunday regarding a major electrical problem. Rob the electrician came around that afternoon to diagnose and fix the problem. Both were extremely helpful and kurtious - wouldn’t hesitate to recommend
Great service! John came and fixed an issue with one of our plug sockets and did an absolutely amazing job! Went above and beyond and finished to a high standard, with care and advice. Everything was left tidy and done in excellent time! Would 100% use Maintracts & John again.
Scott was polite, friendly, and resolved our issue. Very happy with the service.
Amazing service from Paul. Had a leak and Paul was very efficient and helpful. Highly recommend
Paul was great! He quickly fixed our issue and we received an appointment very soon after calling. Thank you.
Arrived punctually. Clean workmanship. Very courteous. And explained what services he carried out. Engineer was Rod. I would highly recommend him.
I've been using Maintracts for many years now ; the team are professional and polite. Work is of a high standard and they actual seek to understand the working environment before engaging in the solution deployment. Thanks Scott for your efficient plumbing work.
Scott was very efficient and fixed a leaking toilet quickly. When realising a different part was required he immediately went to the shop to get it and returned promptly. I was very impressed with the service and would recommend Maintracts to whoever needs these services.
Great job by Scott today. Professional, polite and executed the fix quickly and seamlessly.
Great Job. Came over in a matter of hours on the Sunday when our taps started to leak and was over a few days later to replace them. Would highly recommend!
Rod came & serviced my Worcester boiler in a very thorough & professional manner. Turned out it was Rod who had come to do a previous service. Almost a 'personal service'. Booked to come between 9am & 12 noon but didnt arrive until 12.45. Apologised but NOT Rod's fault. Management, you need to look at job allocation! Would recommend & use again.
Excellent service, as always. On time and very efficient
Excellent service from Maintracts when my hot water wasn't working today. Were able to come out at short notice and very friendly over the phone. Jake was around within an hour and explained the issue we were facing in detail. He gave us the options that we had and the cost of each option and allowed us to make the decision we were most comfortable with. Jake also noted that we should get in touch after 2 hours of replacing the parts so he'd know whether the job was all done to a satisfactory degree. All in all, a great service and would definitely use again.
Scott sorted out the issue expediently and efficiently, and resolved a plumbing problem in our bathroom while also being enjoyable to chat with. Overall would definitely recommend, were basically immediately available when called (called in evening and slated arrival for the next morning), did excellent job, while also notifying me of a couple side issues with our plumbing system we weren’t aware of! 5/5 Great Job.
Scott from Maintracts rapidly diagnosed the issues we were having with the kitchen sink and resolved the problem quicker than we expected.
Paul was great, efficient and helpful.
Had Paul come and fix the leak in our sink. After some persistence he managed to fix on the spot without the need of paying out for a new basket waste. He was very friendly and efficient. Great service all round.
Paul came out to investigate a hot water issue. He diagnosed an issue quickly and ordered parts quickly to get it sorted. Also found a leak in our sink which has bothered us for ages - cheers
Huge thanks to Maintracts who sent Matthew to fix a persistent problem that two heating engineers hadn't managed to fix. Great service and we're really happy. Totally recommend them and we'll be calling the next time we have issues...
Toby was excellent and fitted a new rad for my mother. The problem arose Sunday night and Malcolm kindly gave me some holding advice over the phone at 10 at night. Maintracts came around at lunchtime on Monday for which I was grateful. Toby fitted the rad very professionally and gave lots of guidance on the boiler controls. Thanks Toby. Recommended.
Very happy with speedy, friendly and quality service
Scott came and sorted our boiler for us after our Carbon Monoxide alarm went off. He also replaced our alarm which is great. Very quick and effficient. Thank you!
After a disastrous week with gas supply companies and networks, Scott arrived promptly and was able to detect the issue after a thorough evaluation and inspection he quickly asserted a course of action to remedy the situation, once he detected the fault, it was fixed within minutes. I highly recommend the services from Maintracts and definitely ask for Scott.
Very efficient and effective. Would recommend to a friend and use again.
Rod has serviced our boiler for the past few years. He provides an efficient service carried out to a high standard. He always gives us practical advice when dealing with any issues and leaves our home very clean.
Excellent service, even helped me using FaceTime. Thank you
Paul helped to fix a number of problems in our house from a leaking toilet, overspill pipes and replacing a kitchen tap. He did everything in a timely and expert manner and made sure everything was clean and tidy before leaving. I would definitely recommend him to a friend!
We've used Maintracts for years now. They've done really good jobs on planned projects and also emergencies where there's water coming through a ceiling and something needs doing now. Last time was a Sunday morning, and they arrived within an hour. They're not cheap but, as usual, you get what you pay for.
Paul did a great job, We can now sleep tonight! Many thanks
Paul came in and did a fantastic job of unblocking my saniflo toilet. He was quick and efficient and extremely tidy. Would highly recommend
My saniflo was not working properly, Paul came and cleared the blockage and then serviced it, now it is working perfectly. Paul was very professional and tidy! I will definitely be calling Maintracts again!
Scott fixed my sink I was very pleased with his work. I had a slow draining sink, one of my pipes was cracked, and my hot tap didn't work . Scott replaced tap and pipes and did work to price agreed. I would use Maintracts again for any plumbing issues. Friendly and helpful.
Scott was very helpful with fixing an immersion heater for me. Would definitely use again!
Jake is a star! I made an emergency call at 7pm on a Tuesday and he was with me within the hour. He made a temp fix and then returned the next day to complete the job. He was kind, honest and very helpful. Jake helped me to understand what was wrong and why it was going wrong. Thank you Jake! I would highly recommend him.
Scott work today was very good. Nice and polite person too. He explained to me what caused the problem.
Scott was brilliant. Pleasant, experienced, practical and got several jobs done in a timely manner. Great work!
Outstanding service. Efficient, very transparent about costs and very helpful, answering any questions. Everything was carried out in a highly professional manner and work was carried out to a very high standard. Would very highly recommend this plumbing service. (Above review referring to Jake)
Called Maintracts on Saturday afternoon as I was struggling to replace shower thermostatic valves at home. Having discussed the work, I was informed of the charges (hourly rate plus VAT and any parts) and arranged for Paul to come out Sunday morning - which he did, bang on time. Paul managed to remove the problematic parts (no easy task), install the new ones I’d bought and tested everything. All work was done perfectly and left clean and tidy within one hour. Paul was friendly and professional and has the skills to solve the problem quickly and efficiently. Thank you! I’d recommend Paul and Maintracts highly. Personally, next time I’ll just call them rather than attempt a DIY job!
My electrician Joihn was terrific, Prompt, good communicator, and nothing too much trouble. All three jobs done no problem. Highly reccomended.
Awesome quick and professional service !! Totally recommended !
Such a reliable safe courteous company and Rod who has always come here is great - tidy, punctual and knows exactly what he's doing. Delighted
Jake was very professional and did a great job on what became a very tricky fix for a leak. He was superb and if we ever have another leak we would like him back! Thanks!
Fixed our blocked basin in a few minutes.
Scott did a great job. Turned up at short notice and fixed the problem.
Jake was friendly and clean and did a great job replacing our toilet's internals after its overflow had been dripping non stop for years. Now the overflow is disconnected and any overflow goes down the drain. Plus we have a dual flush now which will save water. All done in an hour. Very satisfied.
Great service from maintracts. Mr Paul arrived who was very polite and courteous. He fixed our hotel's leaking Toilet. Everything left clean and tidy. Very happy, and would highly recommend this company.
I had an electric shower that needed replacement this morning. The engineer, Jake, came over on time and did an excellent job of the installation, addressing all of our questions as he went without issue. I've used Maintracts before and will again, thoroughly recommended.
Scott sorted our pretty dramatic leak and left us with running water and a working shower despite our three year old asking lots of annoying questions. Pricing was fair for emergency plumbing service and he was here within an hour of phone call.
We have had Maintracts coming in today to have a look at our blocked saniflo. Unfortunately they weren't able to fix the old one but they have replaced it . Even thought they had to go out and buy the new one the whole process took less than 2hours. Paul was very friendly and efficient. I would highly recommend Paul and Maintracts to anyone.
Turned up on time, did a good job and my kitchen sink is now draining properly. Would use again.
Paul came round to what I thought would be an easy job of clearing the washbasin in my bathroom, only to discover that the blockage was further into the pipes and these needed to be removed. What should have been a quick job, turned into a complex one, removing the pipework, clearing out the blockage and making a trip to the nearby plumbers merchants to find suitable replacement parts. Paul was really helpful at explaining everything that was going on and went above and beyond, when most plumbers would have not offered the same service. Thanks so much for your help! Would definitely recommend.
This is a double review from Claire Williams! Matthew L: THANK YOU for getting to our home so quickly and fixing the problem with the gas pipe. I really appreciate you dealing with it so efficiently, you put my mind at ease! Rod: Thank you for for such a thorough and efficient boiler service. Very prompt and really nice to talk to. As always, great guys and excellent service.
Paul came to sort our problems with our block and flats and did a marvellous job and was so helpful and informative of what the issues were. I would thoroughly recommend Paul for his work and professionalism and would definitely recommend Maintracts as a company.
Matthew from Maintracts was methodical, efficient and very professional. He replaced my old boiler and gas piping in the middle of the 2018 heat wave, never losing his cool. Completely dedicated to his work. Thank you.
Paul was really helpful and efficient in unblocking my washing machine - would recommend highly! Explained the issue to me and how to not have this happen again
Maintracts Services Ltd was very helpful and offered same-day service when I called at 8:30. Rod was even able to come earlier than planned and my boiler was fixed within two hours after calling. He even did some additional work. Friendly service and done to a good standard.
We had some new kitchen taps fitted along with a new toilet flush and seal for the kitchen sink. Paul was professional and got the jobs done quickly and professionally and we've been so pleased with the results. Would not hesitate to recommend and will definitely go back to him again in the future.
Scott did a great job. Diagnosed the problem quickly and was able to fix it.
Had Paul pop down to clear a blockage in the pipes that was causing the washing machine to flood. Great service and everything works perfectly now. Thanks!
Bit of a wait between the initial visit and when the shower was fixed. But Paul did a great job.
Have used Maintract several times in different properties and they are always reliable. Paul was great today. Went the extra mile by climbing on the apartment building roof to look for the stop cock. Efficient, tidy and very ‘can do’ Thanks Paul.
Thank you Rob for yor help today, we really appreciated your kindness and professionality. Our sockets were not working this morning and thanks to your prompt help, we could save all our food in the freezer and solve everything by the end of the day. Thank you!! Gabriele
Scott was quick and efficient, we had a problem with the washing machine due to the fact that the water pressure in the bathroom was low. He managed to fix that by increasing the water pressure in just a few hours. Absolutely brilliant ;)
Paul turned up on time, was very friendly, fixed the problem easily, tested afterwards to ensure working and tidied up after himself!
Rod did a great job. Arrived on time and did the work on my Worcester/Bosch for a reasonable price, and left everything clean and tidy. Excellent!
Oliver and Paul were very helpful in fixing a boiler issue in the flat. Oliver called me immediately and helped me before his colleague Paul arrived. Paul was very friendly, efficient, and understanding. He explained the issue thoroughly and addressed all my questions. I will definitely be using Maintracts again and recommend them highly.
Scott was great, unblocked the bath waste drain in no time. Highly recommend .
Very happy with the work and reasonable price. Jake was great.
Used Maintracts for years. Always on time, knowledgeable and get the job done well
Rod was absolutely brilliant - explained everything simply and sorted out my boiler in no time at all. Would definitely use again
Very good service. Professional with transparent and fair prices
Came when they said they would, found the problem (and it was not easy!). Paul cleaned and cleared up, was fast and efficient. Not sure it gets much better. Malcolm had helped previously and on the back of a call with him, I tried his company's services. Very pleased.
Scott did a brilliant job. Very quick neat and efficient
Incredibly rude and unhelpful response, with undisclosed prices. The man I spoke to refused to tell me the different price bands for the service I was enquiring about. I was told that the cost depended on the time of night the service was booked for, but that he couldn't tell me what those price bands were. He was only willing to give me the cheapest possibility until I probed further - he still refused to tell me the cost for different time slots, telling me to wait and find out if I needed to book later that evening. I only use companies with transparent pricing, and can't understand businesses who won't share prices with their customers.
Arrived within the hour and fixed the leak quickly and efficiently. Very pleased.
Scott was very helpful on an urgent call out and fixed the problem within an hour. Would definitely recommend Maintracts!
Service pump - the guy was nice - he went all the way to the shop to find a tool :)
Scott was timely, professional, and knowledgeable.
Scott worked both swiftly and efficiently
Jake went the extra mile to make sure all the relevant appliances are safe and installled as they should be. He did an excellent job. Thanks. Will most definitely recommend him.
Scott came to fix the shower for me, but also helped me fix my washing machine which helped save me from buying a new one! Very helpful and showed me what he had done and how to work everything! Will keep using them :)
Leak from 1st floor shower to below. Appointment given for next day. New part fitted to faulty shower valve and shower thermostat calibrated. Professional service. Job completed in one morning. Very pleased.
The engineer was very professional and arrived promptly at the time booked. Will definitely recommend
Rod turned up on time on a horrible wet morning and serviced the boiler very efficiently. Look forward to seeing him again this time next year.
Scott was very helpful, efficient and prompt.
Good. Quick service & thorough check of what’s going on. Also Scott knows what he was doing & helped out in unblocking an additional drain which I didn’t even know was an issue.
I have used Maintracts since 2012 when I moved into a new house and they consistently provide an excellent service. The engineer I always ask for is Rod who is a great guy and very good at explaining what the problem is. He also sings while he works and can hold a tune - a service for which there is no extra charge
Paul from Maintracts did a brilliant job fixing our terrible water pressure. We had had two other plumbers around who couldn't improve things and we'd almost given up. Paul identified the job quickly and got it done very quickly and professionally. I'm looking forward to my first decent shower in months! Highly recommended.
Very professional and efficient
Have used maintracts a couple times, they provide an excellent and professional service . Highly recommended!
Matthew is very polite, friendly, knowledgable and informative. He diagnosed our heating system problems despite several "so called professionals" saying they had sorted it.Would definitely recommend him and Maintracts in general
Very helpful, the gentleman helped with our boiler and also looked at the shower. Thanks so much!
Jake has done a couple of jobs for us and has produced really excellent work with fabulous customer service. He re sealed around our shower and bath, and he also did an excellent job replacing and fixing the cold water pipe to the boiler.
Maintracts did an excellent job replacing two faulty shower valves and servicing my boiler. The work was done to a high standard and to the quoted price. Maintracts have been reliable and professional in all my past dealings with them.
Matthew was clean, punctual and courteous - every scrap of rubbish was removed promptly at the end of the day. He was incredibly ingenious in finding the source of our central heating problem, which had defeated previous engineers, and he worked late in order that we should not be left without at least background heating during the January freeze. When it finally came to fitting new radiators, the job was completed in two and a half days with minimum disruption. Thank you, Matthew!
Rod was very knowledgeable and easy to deal with - many thanks
Jake changed a water valve for us, a professional and efficient service provided.
Scott found how to repair the leak on the water pipe very easily and explained to me clearly what the problem was and what he was doing. He was very kind and efficient.
Excellent work by Paul on a Sunday. Main leak incapacitating the whole building. Paul turned up within the time mentioned, was polite, courteous and informative throughout. Explained the issue and went on to resolve it to satisfaction. Then vacuumed and left the site clean.
Matthew of Maintracts did a wonderful job for our house even on Saturday and we are very pleased with his work. He did his job very fast ans precise, and he was very kind and friendly to us. He explained the process so we could know what was going on
Great efficient service. Paul and Scott were knowledgeable and friendly.
Matthew was brilliant. He went above and beyond his remit. He was polite, knowledgeable, hard working and great at explaining what he was doing and why. I hope he will come back to help with our next project!
Great response time and problem quickly fixed. Thanks Scott!
On time and very helpful, Scott did a great job
I used this company today the plumber was very kind , helpful and did his best to find the fault with cold water but unfortunately the fault was external. I would definitely use their service in the future.
I've used Maintracts before, and I'm a repeat customer. Friendly, efficient and fairly priced for the excellent service.
Scott came round really promptly and explained what the problem with our radiator was.
Scott was friendly, and dealt with our blocked kitchen sink drain quickly and efficiently. He also stayed to check that the water didn't back-up into the sink when we ran a washing machine cycle. Thanks a lot!
Jake from Maintracts showed up and fixed the leak in our house. He was even able to show us where the mains stop cock was. The guy was professional friendly and helpfully.
Excellent service. Came out as soon as they could and were quick, efficient and tidy. The plumber, Scott, was very friendly and sorted the problem out straight away. Highly recommended.
Scott quickly and efficiently attended to my plumbing problem. I have used Maintracts on many occasions in recent years and have been really impressed with their customer service. Very happy to recommend them.
Used Maintracts for the second time. Again very impressed by reliability and professionalism.
Called at 11 and Scoot was sorting the leak by 1.30. Great, efficient friendly service.
Scott was quick and efficient at clearing my outside blocked drain Recommend highly
Very efficient service and a really friendly bloke. Very high standard of work and I even learned a bit about boilers! 10/10 would reccomend
Matthew of Maintracts was amazing. He went above and beyond to do a great job. We are so happy with the result. Everything is up and working after months and months of issues and many other plumbers unable to sort out my issues. Thank you Matthew! Joline Brant
Great response times and work done
Paul was punctual, polite and efficient and price was as quoted.
Paul sorted out a drainage problem for us this afternoon. He was really helpful and did a very thorough good job. I find Maintracts reasonable and very reliable ....a rare thing these days. I will always call them from now on!
Excellent emergency and quick drainage service from Paul and his junior apprentice.
Paul is really helpful. Did a great job installing a magnetic filter and new radiators.
Maintracts is a company that was recommended to me and I have continued to use, I had a problem with my kitchen sink leaking and a lovely young gentleman called Paul, identified the problem straight away, and replaced the faulty tap, would highly recommend maintracts to everyone
great service from maintracts, the plumber jake was polite and courteous. He repaired our leaking radiator with no problems. Thank you !
Paul from Maintracts came to attend to a tricky plumbing issue, great service, very professional and courteous. Would definitely use again.
Paul recently fixed our dishwasher. Was very professional and efficient. So happy with the service, would definitely recommend Maintracts and requesting Paul.
I needed a plumber for quite a lot of work at my house, Paul arrived and the service was excellent from the start he went out of his way to make sure everything was working correctly and tidied up before he left. Great service, very professional I will definitely be using them again.
The plumber turned up on time and immediately identified and fixed the problem. Very pleased!
Nice and quick. Professional stuff. 100% recommend
very friendly, very professional and helpful in dealing with a long standing issue I had with a boiler thermostat. Highly recommended.
Paul did a great job in fitting a new boiler in our flat and getting the hot water back after a week without. Very polite, friendly and left everything tidy and the way he found it. Big thanks to little Martin too! Highly recommend!
Jake had a very professional approach to my problem. He identified the problem quickly. Gave me the solution which require a return visit. Was punctual arriving at the promised time and finished the job within the quote. He was very courteous and helpful. I Would highly recommend jake.
Fantastic service, Matthew was polite and so knowledgeable. They came recommended by a good friend, and I now can thoroughly recommend them, Cheers.👍👍
I highly recommend Maintracts. Great service and advice and great people. Jake replaced our pump today. We are both delighted with the results! Luke SW11
Had a leak in our cellar that was traced back to a pipe sitting underneath the floor in the flat above. Jake the engineer was able to fix it without having to destroy the flooring of the upstairs flat, and in turn saved us a lot of money! Thank you Jake!
Great service from maintracts. Jake arrived who was very polite and courteous. He fixed our leaking toilet and changed our kitchen tap. Everything left clean and tidy. Very happy, and would highly recommend this company.
Maintracts were very professional and always quick to respond to any queries I had. Rob who carried out the work was very professional and offered valuable advice. Happy with he quality of the work and my home was kept very tidy during and after the works. Would definitely recommend.
Great service from Matthew at Maintracts - full boiler replacement in half a day. Great to have heating again!
CCWS Interiors engages trades and suppliers all-day every-day, both large and small. It’s like a breath of fresh air, particularly in Central London, when a firm turns up when they say they will, fix the issue without drama, tidy up and thank you for engaging them. A great company with great service, very polite, professional and personable. They deserve their positive Google Reviews, as they stand head and shoulders above the rest of their competitors in London.
Jake did a fantastic job of diagnosing the problem with and fixing our macerator. He was very professional and knowledgeable - unlike a previous company who said we would need to have the whole thing replaced. He possibly saved us £500.
great company, matthew was experienced, efficient, trustworthy and will 100% use again.
Matthew from Maintracts came to fix a problem with our boiler. Firstly, he called prior to attending to ascertain the problem and figure out what potential parts he would need. He arrived promptly and at the time specified on the call and worked out the issue immediately. More importantly, he explained the situation and sourced the replacement part, which he fixed and left the boiler in good working order. His customer service, knowledge, manner and efficiency was second to none. The boiler itself will need replacing in a year or two and I will definitely ask for him back to do this.
Our Trianco electric boiler had a fault which supposedly had been sorted by another firm last year. As the heating was only warm I called Maintract to come and have a look. Matthew came and said the fault hadn't been repaired and the boiler was only firing on 3/4%. The circuit board needed replacing. He went the extra mile to ensure we got our heating on and ready for the very cold spell expected last weekend. He kept us informed at all times if he was delayed and what was going on. I would call Maintracts again for any plumbing/heating problem.
Grateful to Malcolm who diagnosed the problem with my central heating over the phone and talked my tenants through the process of resetting the boiler. Heating back on, tenants happy, no charge. Much appreciated.
Very good standard of works and service on 2 difference properties; exterior lighting repairs and shower tray replacement inc new screen door and heated towel rail. Tenants have praised the staff on site, notably John in W5 who they described as "extremely knowledgeable, professional and helpful". Tenants in W2 said the service had been "on point". We'll definitely be using Maintracts again ... just wish they covered all of London so we could use them of all our properties!
Matthew of Maintracts carried out a boiler installation for us today. I have always rated this company very well, so prepared to go with Matthew's recommendation for boiler. All installed on time very efficiently. Mathew took time and trouble to explain/ set up new thermostat system and all old boiler materials /rubbish disposed of very efficiently. Great to have new boiler in time for cold weather!
Thanks for your help earlier Oliver. Really pleased to have the hot water back.
Huge thanks to Paul for coming out to sort out our blocked kitchen sink and our disconnected bath overflow. He always arrives with a smile on his face and is wonderfully cheerful whilst he works. He works quickly and cleanly. We're always really pleased with the support we get from Maintracts. Brilliant company! We have shared the company details with the Telford Park community. Thanks Paul - great to see you!
I've used Maintracts for many years. Matthew was very friendly and efficient in servicing my boiler today and explaining what he was doing at each step.
Matthew L was very friendly, efficient, and extremely knowledgeable - really saved the day after not having heating or hot water for over a week!
Rod did a great job - our boiler was long overdue a service and was failing - he brought it back to life! He was courteous, professional and helpful- many thanks.
Great service! Despite our badly plumbed boiler, Matthew was able to complete the job quickly and easily. Will definitely use them again
Rob called today for a service of our boiler, he replaced a few parts and so saved the appliance which would have had to be replaced a few weeks later if the problem had not been identified and dealt with. He was courteous and efficient. All is in working order now. We would recommend him.
Toby was very polite, on time and efficient at fixing our toilet. He cleaned up afterwards. Recommended.
We had an electrical fault with our bedroom ceiling light, we were advised to call Maintracts who sent John out the next day to identify the fault and promptly rewired the power feed from the fuse box to the ceiling rose. after then having the ceiling re-plastered I called again for assistance to wire up the replacement light fitting and once again within 24 hours John was back and did a fantastic job fitting the lighting. Extremely please and the wife's delighted to have some light back in the bedroom! Thanks John!
Friendly, trustworthy advice and good value annual maintenance for domestic heating.
Matthew came round, identified the problem and sorted it quickly and efficiently. Great service, would recommend!
Matthew went out of his normal way to be helpful and saved me some money, and I am very happy with this service.
Matthew came to fix an issue with the heating and solved the problem swiftly and cheerfully. We have used Maintracts for years and they are really great - responsive, reliable and consistent. I recommend them highly.
Matthew was prompt, pleasant and completed our annual boiler service efficiently
Honest and good service with really friendly staff! Highly recommended.
Very pleased with the boiler replacement that Matthew completed for me this week. The whole process from quotation to installation was very easy and everyone from Maintracts was friendly and helpful. Matthew was professional and did a great job. Thank you! I will certainly use Maintracts again and recommend to friends.
Excellent all round service from Paul and his colleagues that come to Metro.
A little late today, but excellent boiler service. I have been using Maintracts for over thirty years and remain very happy with their work.
From beginning to end everything was stress free and easy! Very professional, very efficient!
I highly recommend Matthew at Maintracts. He's very knowledgeable in his trade and thorough in his approach. Top professional
We have used Maintracts for many years to carry out various plumbing jobs. They have always provided excellent service. The past two years, Matthew has serviced our boiler/heating. He is polite and efficient and very helpful. Highly recommend.
Michael did a fantastic job. A competent and articulate plumber - he explained what he was doing at all times. He was also very thorough, he didn't even stop for lunch! Maintracts are reasonably priced and were able to squeeze us in at short notice. Their work is also guaranteed for 1 year. Wouldn't hesitate in recommending them or using again.
Fabulous service from Matthew at Maintracts who serviced the boiler and did Gas Safety Certificate showing me where everything is . Couldn't have been more helpful . Would recommend again and again and always use this wonderful company .,
I've used Maintracts numerous times (both when I was renting out my property and now having lived in it myself for a few years) and the service is excellent. In particular, I had a problem with the electrics late one night due to a leak- I called Maintracts out of hours and Malcolm went through through the problem over the phone with me and talked me through how to resolve it. This sort of service is invaluable.
Our Worcester Bosch boiler, installed several years ago by Maintracts and working perfectly ever since, was serviced today by Matthew. Matthew was early - which was welcome. He was very friendly, helped clear access to the boiler, was very informative and did the job quickly and efficiently. Please send him along next year, Mr Chris Hardy
I've been to Maintracts in the past and always received fantastic service, and this time was no exception. The engineer was helpful, identified the problem and, most importantly, solved it, plus another one that I hadn't been aware of. Many thanks, and I recommend Maintracts highly.
Paul came out to help my elderly parents who had a leak in their bathroom and was so kind to them and understanding of their age and circumstances....always difficult to call out tradesmen with the elderly as they are worried they will be ripped off and are worried about their possessions. Paul made them feel comfortable, was respectful and sorted out the job very quickly. Cannot recommend him highly enough
Matthew was extremely friendly, efficient and helpful when replacing the broken boiler. Everything was done on time and its working great. Thank You!!
Very impressed with the efficient and courteous service.
I have used maintracts for many years now and I have never knows such an amazing company, the work I have had carried out has always been to the best standards from the engeiner Paul he is always friends and talkative very easy to apporch if I could give him more then stars on this review I would thank you for the great work kind regards
Matthew installed a new boiler and thermostat at our flat. He was polite and professional and took the time to explain how the new equipment worked and how to solve any issues. Would recommend.
Not interested to help with a simple electrical fault.
Professional, proficient and amiable!
Brilliant service and diligent worker (Nick) who made up for lost time when his previous job delayed and prevented him from starting on time.
I had a leaking toilet at midday and a few hours later it was all fixed by Michael at Maintracts! A professional, courteous and reassuring service. I fully recommend.
If you are looking for a emergency call out or someone to quote for work look no further. We've used Maintracts for 3 years now, they are a friendly knowledgeable team, with a can do attitude, quality workmanship at very reasonable prices. They have sorted out quite a few problems in our Victorian home. This time we had a large water mark appear on our ceiling, Michael arrived promptly and traced the leaking pipe, nothing was too much trouble and he had it fixed in no time.
Big thanks to Paul and Martin and Rob for doing an excellent job! They replaced a broken water heater quickly and professionally and even tidied up afterwards. They were very friendly and happy to answer any questions. It was an absolute pleasure. Highly recommended!
Had Paul over as we had a problem with the washing machine, drainage and toilet. Super helpful and adamant to get the work done to a high quality. Really friendly too, would definitely call again if there's an issue.
Great company - friendly and professional. Can always rely on these guys to do a fantastic job.
Always prompt, great service with competitive rates. Paul has come out to me several times and is always polite and helpful.
I have just had a new shower fitted by Maintracts and I was very happy with the work. I called the office and spoke to Oliver who, after asking a few questions, gave me a rough quote over the phone. He was very proffesional and knowledgable and got me booked in the following day. Very happy with the work carried out by Scott and my new shower is great!
Provided a fixed quote, arrived on time and finished within quoted time. Excellent and tidy plumbing work by Jake, who worked quickly and tidied everything up afterwards. Thoroughly satisfied with the quality of plumbing work.
very quick to come and repair.S. Leaver came and change the shower tab within 2 days. Very professional.
Paul provided a brilliant service. I would give him 10 stars if possible. Highly recommend.
Maintracts always save the day! I've had two problems with a leaky bath and the lovely Paul came and fixed in a jiffy, same day. Always feel you can trust them to do a professional job. Wouldn't hesitate to recommend.
Malcolm was fantastic tonight in helping resolve our electrical issue over the phone. Polite, helpful and efficient. Thank you so much Malcolm!
Paul was extremely helpful and efficient in fixing our church kitchen sink
Michael from Maintracts came to diagnose the problem with the flushing mechanism of our toilet, provided a quick fix and then a few days later came to replace the defective part. The work was done very professionally and the experience of dealing with him was really good.
Thanks to Maintracts, who were recommended by several neighbours, we now have a beautiful new shower-room such as we had long wanted to install in what used to be a study. It was fitted by a one-man genius of a craftsman who undertook all the different tasks often allocated separately to a builder / joiner, plumber, electrician and tiler. There was excellent back up from the owner of the company, who was extremely conscientious in making sure everything was on track. The work took fifteen days to complete. The cost was not cheap, but it was comparable to what John Lewis, for example, would have charged for stripping out an existing bathroom and installing a new one.
I had an excellent experience. Spoke with a chap named Oliver who was helpful and polite. Had some work done on my boiler and will be using them again for some electrical work. No issues at all so would recommend and will be using again in future.
unprofessional, lazy and no reliable. it's better to fix it yourself. Avoid calling them, you will be waisting your time.
I called them out on 2 days ago as storage radiators not heating up. Came out. Next day mo heating. Called again and came out tonight. Cost me £100 for 2 switches on top of £224. I have used them before and git a shoddy service from them. Had I of known I was calling them out again...I wouldn't have. When my partner spoke to the boss....The boss put the phone down. £334 for their time and 2 switches. Won't be recommending them.
Excellent, fast and great finished work.
I found Maintracts to be incredibly helpful and professional. They did a great job fixing a leak under our bath. No fuss or mess, I would highly recommend them.
I live abroad and when my elderly mum's shower packed up I had to find a local plumber to fit a new one. I picked maintracks from a list on the Internet. After speaking to Oliver I felt assured that the work would be carried out professionally. They arranged an appointment very quickly and 2 days after phoning my mum had a new shower. Paul the plumber was very nice and did a good job and my mum was very pleased. It is nice for me to feel that when I can't get back to the UK that if mum has a plumbing problem,i have found a reliable and very cost effective firm to be there for her. Thank you very much. Lesley
Amazing. I've used both their plumbers and electricians - all great. But the icing on the cake was the time the washing machine hose burst, water cascading across the kitchen, and I called them, panic stripping me of all common sense, and they offered to Facetime me to talk me through turning off the valve under the sink. Thanks, Maintracts.
I am a regular Maintracts customer and I can't fault them. The guys are always courteous, considerate and do a great job every time. I would highly recommend them.
Incompetent, unprofessional and rude. They may have been good in the past as they were recommended to us by friends. However, they seem to be turning into the same large cowboy companies you sadly see everywhere. They didn't even do properly the simple plumbing job they were called for. We are glad we found an honest local plumber to finish/redo the job. Stay away! Wouldn't touch with a barge pole.
Just had a great routine service on our boiler. The engineer was really friendly and extremely thorough. He went round bleeding the radiators and then checking them again and took a lot of time running everything up to full temperature, off and on again. This was not just a quick poke around and a bit of a hoover, as some previous services from other suppliers have been. Engineer also set our minds at rest about a new noise and advised against replacing the part as unnecessary. So pleased with the service that I felt I should track them down here and write a review.
Area
Opening times
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
Additional information
- Incorporated 2001
- APHC
- Commercial work
- Landlord work
Also available in Wandsworth
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