Homecure Plumbers
- Availability
- Emergency call-outs
4.4(301)Hampton, Richmond upon Thames, London • APHC




Services
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Heating not working
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Power flush
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Radiator installation
Reviews
4.4
Homecure Plumbers reviewers commonly report boiler installation, servicing and repair, along with jobs such as leaks, heating faults, taps and bathroom fittings. Reviewers often say engineers arrived when expected, worked tidily and explained what they were doing, and Kevin is named repeatedly for polite and knowledgeable service. Helpful office staff who arranged bookings are also mentioned several times, and some describe the costs as reasonable or competitive. A recurring criticism is that charges were much higher than expected, with reviewers saying they were overcharged for parts or labour. Other complaints include engineers not turning up, arriving hours late without warning, and poor communication when problems arose.
Hello Mate ,I have to discuss an important problem,but you didn't give Whatsap on profile,I am Unable to conact.😔,Can you plz come on watsp Via Bio. It's Very Important 🙏
extremely helpful and competent
Excellent customer service: fast response, friendly and professional. The engineer was also friendly and approachable and arrived within the pre-booked time slot. He carried out my boiler service efficiently and gave me a couple of good tips and advice on the way. Thank you!
This is the second time using Homecure and both experiences have been very professional. Ryan replaced our water heater today and was thorough and patient despite the heat and cramped space. Minimum inconvenience for us—he was very pleasant and professional.
Jamie from Homecure was great, he installed our new Vaillant boiler as our old one had packed up. So happy with the service and would recommend Homecure and Jamie to anyone!!
James from Homecure Plumbers came and fixed our boiler the same day of calling. Highly efficient service from initial call to arrange appointment and the repair being carried out. Would definitely recommend there services
Great service with excellent engineers.
Quick response and great service!
Great service! Couldn’t recommend a better company!
Really happy with the service. Kevin was prompt, friendly and knew what he was doing - would use again!
Homecure are a great company - from your first phone contact with helpful staff to the excellent engineer who works on your system, they are just splendid!
Had an issue with underfloor heating - Kevin was great, very knowledgable about the Polypipe system and found the issue quickly. Would definitely recommend him Down 1 star as I was not notified by Homecure about the change of personnel/vehicle so had to buy a 2nd visitor parking permit
Homecure were very good and arrived when they said they would. The plumber was very thorough in trying to locate the reason for my low water pressure. He solved the problem and the cost was reasonable. I got a discount as I'm retired. I would definitely use them again.
Homecure is always very professional. They are a top choice for any pluming work
KEVIN was very polite and professional serviced my boiler, he is also very knowledgeable.
We have used homecure for a number of years for boiler services and emergencies and they have always been reliable and knowledgable.
I highly recommend Homecure Plumbers! I have been using their service for many years now, from fixing my old boiler to installing a new boiler and continued servicing and boiler maintenance. I have recommended Homecure plumbers to friends, family and neighbours! They have excellent customer service and fair pricing that is good value for money.
Kevin was great, found issues and highlighted why they had happened/how to stop in the future and made sure everything was fixed alongside recommendations for updates.
For the last six years Homecure have been our go to for the annual boiler service after a particularly stressful boiler breakdown on Xmas Eve in -8 degrees where they couldn’t have been more helpful. Shelley is great at coming back quickly to get you booked in and Kevin is brilliant at getting the job done. Five stars all round.
Good communication from the company, came when they said. Knowledgeable and helpful engineer, Kevin. Would use again and have no issues recommending based on support today. No surprises with the cost.
I’ve used Homecure a couple of times now and have found them to be utterly reliable, reasonable in terms of cost, and they know what they are doing.
A very efficient service delivered in a helpful and pleasant way.
Had a pretty simple task, simply replacing a thermostat. But Kevin the plumber from Homecure was friendly and courteous and made sure to check everything was working properly at the end of the job. Would recommend.
Homecure are efficient and would recommend them. I had to change the time of my appointment at short notice and they were very flexible. Thank you
Very efficient boiler service by Kevin this year thank you! He kindly got all the replacement parts on the same day to make sure we were up and running safely.
We had no hot water from our (domestic) boiler at our pub.Kevin attended same day and dealt with the issue really professionally and explained to me what he was doing and why it mattered, which was very reassuring. Very good experience. Would highly recommend. Will use this service ourselves again.
Amazing service from Lee. Had our faulty boiler fixed same day. Highly recommended
Our old boiler at our place in Twickenham was constantly breaking down, which was a real headache. We called Homecure Plumbers and they sent out Richard, who was absolutely brilliant. He was incredibly knowledgeable and walked us through a few different options, but we decided to go for a new boiler in the end. We couldn't be happier with the result! Richard's work was fantastic, very neat, tidy, and professional. Plus, the price was really reasonable. We would happily recommend Richard and Homecure Plumbers to anyone needing help with there boiler
I had new taps fitted on the mains water supply. Kevin was very helpful and professional. His advice and workmanship was excellent.
Excellent service from our engineer Kevin and we found the office staff very polite and easy to deal with. Will use again for sure
Kevin was super polite and helpful! Would recommend
Very pleased to have found Homecure Plumbers, who helped repair our boiler. Jamie was polite, practical and a good problem-solver. Will definitely use Homecure again.
Firstly, I do NOT give reviews lightly, and only very rarely. Secondly I am inherently sceptical and cautious of sourcing inexperienced, barely qualified, disinterested, two-bob tradespeople online, and letting them loose in my home. But because Homecure Plumbing did exactly what I would hope and expect them to do, I'd like others to take assurances from my very positive experience - hence this review. My problem (cold radiators) was simple, and so was the solution found after some investigative work by Kevin, a life-experienced heating/plumbing guy. He was effective, on time & courteous. No surprises with the bill/payment. Would absolutely use them again.
I contacted this company and booked an appointment which was suitable to me however they never turned up and I never heard from them again, Personally I thought them to be very unprofessional and unreliable having wasted a whole day of my time and suggest you avoid them
quick response and professional 5 star service.
Great job done by Jamie. Efficient, clean, tidy and very pleasant young man.
Reliable, professional plumbers - gave me a good quote and followed up quickly. Will definitely be using them again.
Worcester Bosch Boiler problems sorted quickly and efficiently with great charm during the heatwave in an attic like the hottest sauna ever. Price was good too. Thoroughly recommend. Mike. Ham.
Excellent company, called a plumber to fix a leak at our property in Hammersmith, quick response and reasonable price
This is the second time I’ve used Homecure Plumbers’ services, and once again, they responded promptly, offered immediate assistance, and quoted a reasonable price. Lee, the engineer on call, was very knowledgeable, polite and helpful. He not only fixed my initial problem but also went above and beyond and communicated accurately what was going on. On the other end of the line, Shelley was also incredibly helpful, efficient, and reassuring. I would definitely use their services again (fingers crossed I don’t need them soon!).
Arrived as planned, sourced necessary spart part, collected and fitted it. Polite and tidy. Have used them for many years and will continue!
We had Homecure Plumbers around to fix our boiler in Twickenham, they came same day and had our boiler working within the hour, great service, would recommend
Was offered a same day fix, opted for the following day. Jamie arrived at the expected time and was transparent and informative about my options. He completed the work quickly and the price was very reasonable. All in all very professional, knowledgeable and trustworthy. Would definitely recommend and use again. Thanks Jamie & Homecure 👍🏼
Was very impressed with the service provided by Homecure Plumbers. The emergency booking was made easily and Kevin's approach to handling the plumbing emergency at my elderly mother's home was completely professional. He patiently explained what needed doing, provided pictures, sourced parts needed and left everything very neat and tidy. Great job!
Jamie was excellent! He was on time, neat and efficient. Kept the area tidy and went above and beyond. Couldn’t recommend Jamie and the company more !
Josh was absolutely amazing. After what has been an incredibly stressful process with the original installers of our underfloor heating, Josh diagnosed the problem, explained everything to me so I understood and also helped me bring my food shop in! Would absolutely recommend!
Thanks Kevin for staying longer than booked to sort out our boiler just before our baby is due
Kevin was very helpful and effectively fixed my leak!
Needed our boiler fixed urgently and Homecure were able to send someone really quickly. Kevin did a great job, getting the parts and fixing the boiler. Very happy with the outcome.
Josh was efficient, knowledgeable and friendly. We called for a boiler service, radiator repair, bath plug replacement and a system clean in Watford. We were able to book an appointment for the next day and Josh was on time and completed we had asked for to a high standard.
Kevin changed our boiler early February.He did an excellent job I might say.Comes early and tidy the whole place before leaving .I highly recommend him to anyone who needs a reliable person.
Kevin from HomeCure was excellent—professional, kind, and efficient. He kept me informed throughout the process, explaining what he was doing, and made sure everything was clean and tidy when he finished. Highly recommend!
I have had a couple of plumbers do previous jobs for me in London in the past, and I have to say Homecure Plumbers are among the best I’ve come across so far. The entire experience was smooth from start to finish. Booking the job was really easy, I spoke with Shelley who took my booking and it was very efficient and professional. Sasha, who came to fix our central heating issue, was fantastic. It was clear that he had a great understanding of our heating system and had everything running like new once a diverter thing was changed. Experience was easy and stress free I wholeheartedly recommend Homecure and Sasha for anyone in need of plumbing work in London.
The engineer was on time friendly service the boiler as expected
Kevin was polite and friendly and serviced our boiler very quickly! Thank you!
Homecure are very professional and responded very quickly to fix the water leakage on our home. The process was very smooth. The repair was effective. Our house was left clean afterwards. Clearly recommend them.
Genuinely very good to use company. Clear about expectations, explained what was happening and discussed options, pragmatic and friendly. That goes for the person managing the booking and especially Kevin who fixed the leak in the mains pipe
Homecure Plumbers were an excellent choice for the replacement water tank that we needed completing. They were responsive to our questions, very cost competitive, went above and beyond on removing our tank and cleared up the site beautifully. Based on my experience I would certainly recommend them.
Jamie came out and fixed my boiler. Is very knowledgable and explained to me everything he was doing. Boiler is now fixed. Would highly recommend this company
Josh was amazing and came to my house in Putney. He tried his utmost to find what the problem was and managed to fix it by changing a cartridge in one of the showers.
Josh is amazing. He changed the diverter value, educated me on our wired system and did a cracking job (as always). Thank you! We are TW11 area, so suggest others in the area use for your plumbing needs.
My boiler broke this morning. I phoned Homecure who had an engineer available same day. They phoned back shortly later to say he'd be a bit earlier than scheduled, and in the end arrived within about half an hour of me calling them (which was great for me). Jamie was friendly and seemed to know what he was doing. He tried really hard to get the boiler working without needing an expensive new part (and explained what he was doing so I felt confident he was doing the right thing). Unfortunately, my boiler did need the expensive new part, which he sourced locally and got my boiler working again by lunchtime.
Kevin did a great job. Homecure plumbers installed my boiler and have serviced it for two years running and I have no hesitation in highly recommending them.
Great service from Jamie fixing my boiler quickly and effectively! Thank you
Great, thorough and well explained service to get central heating system back up and running
Kevin replaced our old boiler.He was very professional.Comes early and leave late.He always leave the house tidy.I'm very pleased with the job that he did and I will gladly recommend his service.5 STAR service.
Josh came round to my flat same day I reported the problem to repair my shower that was leaking into flat below. Fixed in no time 😀
Josh from Homecure did an excellent job of fixing both my leaking toilet and shower pump issue in my Hammersmith flat, all within a couple of hours. He was very helpful, knowledgeable and efficient. Will use again!
Arrived on time and while it turned out to be less straightforward than anticipated, we got there in the end, so all good.
First impressions when phoning Homecure Plumbers are always good. The people answering the phone are extremely pleasant, knowledgeable and remember you as a customer. I have used Josh twice. The first time he came, he was incredibly helpful trying to sort out a major water mains leak and joining me in the conversations I had with several third party organisations to sort matters out. The second time I chose Josh because he knew and understood the "history" of the flat. The work involved servicing the boiler, ensuring that the entire system worked and carrying out some work on the kitchen sink waste. He appreciated that it was not worthwhile doing large amounts of cosmetic plumbing repairs, since the flat was going to be sold and completely refurbished. I would thoroughly recommend Homecure.
Fitted new tap very efficiently and well, friendly set
Very professional, very helpful, very polite. so five stars.
I Have used Homecure Plumbers several times now. They have always been available, turned up on time and provided a competent service.
Excellent service, Josh was amazing. Many thanks
HomeCure are a pleasure to deal with. They turn up when they say they are going to, do good work and are reasonably priced.
Always incredibly helpful and reliable
An appointment for a boiler service was straightforward to arrange and an engineer attended the following day. All work was satisfactory.
Prompt friendly and efficient service.
Great service. Would recommend.
Amazing service, very speedy, my go to plumber in north London, fixed my boiler.
Best plumber north london
Very good efficient service
I was delighted with the prompt and efficient service and the very helpful, thoughtful engineer. Having requested other quotes I believe that this company provided excellent value for money and would be very happy to use them again and would highly recommend them to others. Thank you for a job well done!
Very speedy call out, explained what the problem was and the remedy and most importantly the approximate cost. Worked quickly, cleared up any mess, which was kept to a minimum anyway. Both engineer and person who took the first call were polite and helpful, I found this company to be very professional.
Used Homecure for boiler servicing, can't be faulted
Responsive, efficient and knowledgeable. They fixed our boiler after we had been told by others it needed replacing. Previously they sorted out a horrible plumbing job for the quote they offered, even though it took twice as long as they thought. Full marks and thank you!
After contacting Homecure regarding a boiler issue they arranged an appointment the next morning. Josh arrived on time and could not have been more helpful and pleasant to deal with. 100% satisfied with their service.
Very prompt response, efficient and friendly. Kevin came for an annual service and identified a problem. He went to pick up a replacement part and fixed it on the same day. Would highly recommend them.
Clear communications, punctual and polite engineer. One week on, thoroughly satisfied with the work.
I was very happy with the repair to my central heating repair and also Kevin, the engineer. He was very conscientious and understood my system completely. Would certainly use again especially for my annual service.
My boiler was installed in 2020 and I have only had one fault. This was rapidly resolved, with a replacement part fitted by Vaillant. The annual service has always been carried out with professionalism, by very efficient engineers.
Excellent professional service! Thank you Josh…
We have been using Homecure Plumbers for a number of years now to look after our properties maintenance and are very happy with their service and team. Would definitely recoommend.
Bobby is a lovely guy & very professional, great service!
Prompt and efficient service.
Professional and courteous, speedy service and good comms.
A brilliant service, great workmanship and left everything clean and tidy. Would definitely recommend!
Homecure have solved problems for us on 3 occasions now. I highly recommend them. They always do exactly what they say they will do and give sound advice. They will always be my first choice for plumbing in London!
Homecure plumbers delivered a great service. They were very efficient in identifying the problem and finding the solution, I would use their services again.
Jamie is great plumber, he replaced my boiler smoothly this year and in the past has been helpful over many others with underfloor heating issues.
Use this firm regularly for my gas safety certificate and when my central heating plays up. Reliable, fairly prompt, and transparent pricing.
Turned up on time, replaced old toilet with new toilet, excellent work, fair price. Just go via a company like this one save you a lot of hassle.
Excellent service, couldn’t have asked for better, thank you Lee will recommend
We have always had various faults with one lavatory, the most recent one was finding that it was constantly running water. By luck, I found Homecure Plumbers, they are close to my work which is convenient. I emailed them, received a quick response from Shelley and a plumber was booked to come in the next working day. Kevin came and found that our cistern was leaking which was causing extensive damage. What I liked is that he also took time to show and explain what was happening. Kevin left, not long after I received a quote for a new cistern plus the labour, we confirmed to go ahead and Kevin came back that same week and efficiently carried out the replacement. Everything is working great now. Overall, a fantastic experience with this company whom I will definitely use again and would recommend. Many thanks!
Very quick to answer the phone, book me in and the plumber Josh was very communicative and professional. Happy with the work
The worst plumber in the world!! Not only was he an hour and a half late. He turned up to do a job and then added another £100-£150 on top of what I was expecting. When I said no to the additions he said he was going to go to his van and he actually left! Didn't tell me he was leaving nothing. I then called the office only then to find out he wasn't coming back. I took the whole day off work and this is the kind of service they provide. I was even kind enough to buy him a coffee and he walked out without communicating at all. AVOID!!! The worst business I have ever had the displeasure of being in contact with.
Great professional! I called Josh after another plumber attended and gave up finding the problem and left without resolving the issue. Josh did not stop until it found and resolve the leaking pipe. Really impressed. Highly recommended
Have worked with Homecure and Lee for a number of years now and always found them professional, polite and good at what they do.
We had a new boiler fitted, lovely polite engineer, very tidy and at a very competitive price. 5* would highly recommend. Thank you
Had Harvinder visit this week to fix a leak under the sink. Great workmanship! Showed before and after pictures, in and out, no fuss! Lady in the office really helpful and friendly too.
Avoid. We called these plumbers out to fix our underfloor heating. They came up with a fixed price for the work which, though it sounded expensive I foolishly agreed to without asking for a break down of the costs. They replaced some parts and got the controls working but the heating still didn't work. I had my doubts and checked the cost of the parts they ordered. Unless their rate was £200+ an hour there was no way the cost of the job could add up to what they quoted even including the initial call out fee. I lost trust in them, didn't ask them to come back, and finished the job myself. I was worried they'd charge us even more. Also what was left to do was so basic it almost looked like they'd left the job unfinished so they'd have to come back. I asked them for an itemised invoice. I had every intention of paying their bill, but wanted some reassurance that I wasn't being ripped off. Instead I got a phone call one night from someone accusing me of causing a fuss to try and reduce my bill. At no point did I ask for a discount, I just questioned their work, their quote and wanted an itemised bill. I have paid them, because I stupidly agreed to their fixed quote at the outset. If you choose to use them, make sure you get a detailed quote before agreeing to anything. However, I don't trust this company and suggest you don't either.
Just a heads up. I asked this company to fix my heater. The technician called me and said he needed a part. He quoted me 400 pounds. He called me about 2 hours later and said he needed another part because he couldn't find the part.
Homecure attended my boiler very promptly diagnosed the fault and were proactive in sourcing the relevant part and getting it going again straightaway
Really good service, completed in a professional manner and to an excellent standard. I would highly recommend and use again.
I have been using Homecure for years now, they are always professional and helpful. They were quick to respond to an emergency with some plumbing issues when I moved into my new house and I always use them for my boiler services and maintenance. I highly recommend this company.
Really, really poor - plumber turned up over 4 hours late and shut down the boiler due to some irregular readings… 5 days later we were still without hot water and absolutely no sign of this issue being solved. I rang 7 times for an update and every single time I was given a lame excuse blaming the supplier or that the issue is somebody else’s responsibility and that i will get a call back that evening (7 times I’ve been told they’ll call me back - I have not been called back once!…) FYI - I called another plumber this afternoon and he was round and fixed the problem within 2 hours… Hugely unprofessional and horrendous customer service from start to finish
Engineer they sent out tried to charge us £900 for a repair and two new parts in our boiler. We were surprised with this cost so sought a second opinion from a different company. The other engineer repaired the boiler for just £50 and the callout fee. It was clear that the engineer from Homecure was trying to rip us off for a repair that we didn't need!
Our regular plumber was unavailable so after having Homecure recommended to me, I decided to give them a go. Initially I was impressed with the speedy and polite service on the phone. Prices quoted were a bit steep but as it was an emergency call-out with replacement parts it didn't seem unreasonable, so I went ahead with the repair. Unfortunately, less than a week later, everything broke down again. Our usual plumber came out and it was immediately obvious to them that the replacement parts were incredibly cheap and second hand, and the repairs they told me were carried out were actually just bodge jobs. Incredibly disappointing, especially after being recommended so highly. I will not be risking using Homecure again.
Fixed our issue very swiftly with a great professional and friendly service. Would recommend and will be using again!
David arrived on time. Found and fixed a leak in ten minutes. Charged less than other plumbers! (previously misdiagnosed as faulty valve by someone else!) also cured air block. Very courteous and kind and knowledgeable Will definitely use to install new boiler or any other plumbing issues.
Started as a brilliant experience, office staff supportive after being let down but other plumber and then it all went wrong, promised an engineer the next day, but was booked for the day after. When he turned up (2.30pm Thursday), said he didn't have time to do the job (was eventually completed in under 2.5hrs) and said he would come back on Monday. House was completely turned upside down at this point but we stuck with it. Homecure confirmed the appointment for Monday. Monday came and went - no engineer... Chased and was told due to the weather (heavy snow) their jobs were delayed but no one had thought to contact me, so another day of chaos (and no heating in the room that I work from) Was told we were priority for the 1st visit the next day, lunchtime came and went, told engineer at an emergency, then delayed, when he turned up (4pm) he had no idea what the job was, explained it all again, and then he decided he didn't have time to complete the job that day and said he would get it rebooked. Called the office who said he should have stayed and done the job, which was no help to me as he had gone. Rebooked the appointment again, again assured we were priority for 1st appointment - a 3rd enginner turned up in the afternoon, confirmed we were not his first job and he had been given our job during the day (utter chaos) he also had no idea what the job was, so explained again what was needed (we were moving a radiator from one wall to the other, all external copper piping - so a very basic job) and he then informs us he doesn't have the copper pipe required to do the job that day. So we are 2 weeks from xmas, in the middle of decorating and refurbishing our downstairs and everything is being held up by the radiator move, no xmas decs up for my girls and living in chaos. We then have to waiting over another weekend for the 3rd engineer to return and finally finish the job on 22nd December. In the process dirty radiator water is spilt on our carpet and over our new units, and the freshly painted wall was scorched by the blow torch. All in it was an absolutely awful and stressful process. The once helpful and understanding office staff seemed indifferent to the struggles we had experienced and when I reached out asking if I had experienced what they considered to be a satisfactory level of customer service, they had little to say and eventually offered me a 5% discount (£22). I tried speaking to the company director, email was ignored, no calls nothing. They offered a final 10% and threat of debt collectors so I have very reluctantly paid well over the odds for appalling service. Avoid at all costs.
We used Homecure Plumbers (with my partner Mr Henricson that would be the one of file) for the repair of our bath tap. They fitted a brand new plug which broke 6 months after they fitted it. A really poor costumer service on their end, not responsive, and inflexible on the 6 months guarantee (even though you would hope a new plug would last 6 months!). But regardless of the faulty part they installed, they were dismissive, unresponsive, and just did not want to come back. Their plumber was quick to mention we should just replace everything with brand new appliances. Glad we didn't with the tap as they other part was such cheap material it broke after 6 months of very little use. Overall disappointed. The plumber was very kind and polite himself. Just not good quality materials used and very poor costumer care.
This team were called over Christmas almost 2 years ago to fix a heating issue with our boiler. We ended up replacing the faulty pressure sensor which was apparently the problem. Now our boiler seems to be having a sensor issue yet again which shuts the heating off when it's on a timer. So we wake up to a cold house. I am more than happy to pay premium rates for a job well done. This though, hasn't been one. Won't be using them again.
They said the plumber will come between 12-16, but their plumber called me at 16:15 and said he will come after 45 minutes. I canceled that appointment as they did not keep their promise and did not come on time. Not so reliable company.
Pleased, very high quality work, polite, clean. kept informed at all stages.
I can highly recommend Homecure. From acceptance of quote on a Tuesday they installed a new boiler in my mother-in-law's house on Thursday. Excellent customer service from start to finish and they were the most reasonable of the three quotes we received.
Kevin did an excellent job replacing and moving our old boiler. Very neat and tidy work and thoroughly cleaned & tested. Highly recommended!!!!
We use Homecure Services to re-arrange our kitchen pipework. They are a brilliant and amazing company. Kevin sorted out all the problems, and we were extremely impressed. They were professional, knowledgeable, courteous and tidy, perfect in all the ways. Charges also were very reasonable and fair. It's been dealt with far better than we expected, we cannot recommend highly enough and we will definitely use them in the future.
Engineer did not turn up for a boiler service. Multiple staff supposedly tried to locate him, but never returned my calls. After rescheduling for the following day, the engineer once again failed to turn up and could not be reached. Complete waste of time, unprofessional and laughable service.
Avoid at all cost! Deceitful, exploitative, misleading and extortionate. I was charged £195 plus VAT for two 5 minute visits to diagnose and replace a plastic valve. I foolishly agreed to the repair when I was advised it would take an hour. Even in dispute, with the promise of looking at the costs, I settled their invoice. My mistake. Very disappointed. Couldn't possibly recommend as they are not the least bit trustworthy.
Was charged £570 to create a temporary fix to the hot water system. Was told that I need a new three channel timer for a permanent fix. I agreed to proceed and have requested a quote for the works more than a dozen times in the last 3 weeks but received nothing. They are not interested in fixing the issue and I’m forced to look elsewhere.
Homecure is the only place I call for any plumbing issue. Shelley and Bianca is friendly and efficient, book the team in very quickly. Changing bathroom tap, installing shower panel, leak detection, remodelling kitchen drain, the team came in for numbers of occasion, they are consistently lovely, efficient and great to work with.
Such a waste of time! They seem pretty messed up on the management side. We made the first appointment, was given a two hours window at noon, the plumber was 1.5 hrs late without anyone informing us when he would turn up so we just waited. When the plumber eventually came, he seemed professional and diagnosed the problem quickly. He called the receptionist to make another appointment to fix the problem, we literally heard him confirming with the receptionist if he'd be free between 8am-10am on this particular day. However, he was more than 1 hour late again on the day of the appointment. We called the receptionists three times asking about when we could realistically expect the plumber to come, got the answer "we will call you back in 10 mins" 3 times without any further details or a call-back after 10 mins. We ended up cancelling the work as it is unacceptable service. Two stars for not charging for the call-out and the fact that the plumber seemed professional enough.
Excellent service!!! Would recommend using this company! Competitive price! I was very happy with the job the engineer has done, it was very professional and quick.
Recommended by a friend, we used them for a boiler service and the overall service was great.
Excellent service, fixed boiler without issue.
Great service, engineer arrived on time and solved the issue in one visit and explained what the problem was and gave good advice on boiler maintenance. Highly recommended
Bunch of unprofessionals doing a job that they shouldn't be. Very quick to take diagnostic charges, then they let you keep following up on the work that is their responsibility. The receptionist has no idea about the schedule of the plumber and the plumber has no time to respond to customer calls. Avoid them if possible, there are many professional plumbing agencies out there.. home cure is good max for tap installation or washer changes... Beyond this they fool their customers and give no heed on others valuable time. Wish there was an option to give 0 rating.
Responsive, courteous, competent and not overpriced
Polite and helpful, I would use this company again for emergency plumbing issues. Same day service. Helpful and knowledgeable
Fast and efficient service. Would highly recommend for emergency call outs and other plumbing issues. My toilet flush broke during the Christmas period and they were able to have a plumber with me in a few hours. Polite and helpful, I would use this service again.
I’ve been using homecure for a long time, and have always been happy with the service. They always reply quickly and have never had to wait long for someone to come to take a look
Be aware. Homecure Plumbers offers a £69 flat cost. They never showed up to the first appointment and offered a 10% discount as an apology. When they finally dared to come, I was charged more than double on my card. They claimed it was for the overtime due to the complexity of the repair.
Great service, even out of hours on a Friday evening!
Excellent customer service and very professional. Resolved my issue within a couple of hours and my boiler was up and running in no time. Very pleased with the service and would use again in the future. Job Reference 19781 Shane McMillan
Very good and polite service. Thank you
The plumber was quick and efficient and explained clearly what the problem was and how to rectify it.
quick and friendly identified the problem and fixed it.
Great service, great price and they fixed our pipe quickly & with zero hassle. Will definitely be using again
Lovely and respectful engineers .Very happy with the work they did ,haven’t had any problems after completion I highly recommend them 💯
I needed someone to come out and fix my boiler urgently, called this company - booked appointment for the next day, had to take a day off from work - I called them to see where they were as they were going over the expected time of arrival. When I called, the woman on the phone tells me I don't even have a booking (I spoke to her the day before) - spoke to me like I'm imagining things, no apology, nothing - instead tells me I must of booked with some one else! - glad they didn't come, everything happens for a good reason.
Our heating stopped working. Homecure's Engineer arrived promptly and resolved the issue in a timely manner.
very helpful and efficient
Very professional visit by pleasant plumber
Very prompt call response, courteous, good value for money and good work. Helpful at all levels, I would always use this company.
Homecure removed and blocked off a gas pipe to an old fireplace. They tested the gas system for correct pressure and properly ensured the system was in a good state after the works were complete. I would recommend them as they clearly knew what they were doing, and communicated to me throughout so I was assured everything was OK. Thanks Homecure! 9880 - Vijay Patel
We needed someone to fix the heating - boiler quickly. Our tenants needed heat and water. Homecure Plumbers answered our telephone call in a professional way. The engineer came on time and fixed the problem quickly. He was very polite and took an interest in the job. (most don't) The price charged was fair and reasonable. I would use them again. Invoice Number 9733A dated 30th July 2021.
We have an IKEA kitchen and plumbers always seem reluctant about dealing with it; but not Homecure CS. They provided a reasonable pricing system and arranged to do the job the following day. The plumber had the tap changed in a matter of minutes. He was friendly and professional. Would recommend. Tara 9469
Charged me £59 for fitting, and £126 for 'materials'. The 'materials' was a kitchen tap valve worth about £10-15. Can't recommend using any company happy to overcharge by so much. Edit : following on from their reply - they were here for just over 30 minutes, not the 2 hours they've said. The plumber they sent told me it was £59 for 45 minutes + materials. Meaning they've tried to charge me £126 for the valve and hoped I wouldn't notice. They have massively padded the bill, and are now lying rather than admitting that they've been caught out.
Quick and efficient service at good value. Friendly office and field teams. Would recommend.
The service received was great. Friendly and knowledgeable engineer understood our system well and was able to find out the issue and quote the repair within half an hour. Work was carried out quickly and cleanly. Could not fault at all, I would be happy to recommend - thank you
Prompt professional service. Transparent pricing. Good clean up after job.
Professional, friendly and helpful from the first phone call to the work completed. The plumber came out quickly to repair a leaking pipe and fixed the problem quickly, reasonable price too. Really liked how friendly and helpful everyone was. Will definitely call them again in future.
Terribly expensive! I booked in the plumber between 8 and 12 am by phone call, but he did not show up for checking the water leaking problem till 15:15. They never explained why. Next day morning about 10am, during the 2.5 hours work, a new Caleffi Multibloc (Cold) Water Control Valve 3 – 6 Bar was replaced, which cost me 400 + VAT!!! I hope his work deserves this price, he even could not tell me how long this would last. Frankly, I will not use them again unless the same problem comes back within the 100 days they guarantee.
I needed a new washing machine installed after being let down by the supplier. The service I received was seamless from initial call to installation to receipt of payment confirmation. Would definitely use again.
We have an unusual boiler, totally understand that not all engineers know it and it wasn't going to be an easy one. Perhaps I'm a little annoyed that my boiler isn't fixed after waiting quite some time parts and access but again, that is acceptable and not my complaint. My frustration is in the lack of response from the engineer, rarely did i get a response, when i did the information wasn't helpful. I'm currently on my third ignored message. I found myself having to chase the office a lot too, they were nice but they would then need to chase the engineer for answers and rarely were they able to get the answers i needed. I've wasted almost two weeks, the issues couldn't be fixed and the engineer is unwilling to share the info i need to get this fixed now via the new company i'm working with, so basically starting from scratch. They agreed not to charge for the labor and I am grateful for this but I just want the boiler fixed so i can get my tenants moved in. I'm not unreasonable, sometimes things can't be fixed but I think responding to a client is common courtesy and my single requirement as a consumer.
I was completely fleeced by this company. I phoned Homecure to explain that 2 valves under my boiler were leaking and needed to be replaced. The plumber arrived 2 hours late and charged me £70 on the spot to tell me exactly what I’d already told them. He then phoned the head office and advised it would cost £350+Vat to undertake these simple repairs which would take less than an hour. I phoned another plumber and they came on the same day and fixed the problem in 30 mins for £120+vat. The Homecure plumber was in my house for less than 5 mins a proportion of which was spent on a personal call. A truly appalling customer experience from Homecure and would never use again. (Note: prior to writing this review I phoned Homecure and gave them a chance to consider their performance and was advised the manager would call me back. However this did not happen and I am still awaiting a response).
Had a leak which the engineer investigated and offered a solution for at a reasonable price. The engineer was professional and courteous and the leak has not returned. Would use Homecure again if needed.
Fast, friendly, efficient, upfront and honest
I found Home cure Plumbers very helpful and efficient. The thermostat on the emersion heater had broken. Their plumber was round the next day to fix it. Kept me fully informed as to what was needed.
Engineer Dave provided an excellent service and solved the problems with my boiler very quickly. Highly recommended
Polite, clean and helpful engineer who took the time to explain the fault with my boiler. Very good service. I have made an appointment for them to come back to fix a dripping tap in my bathroom.
I woke up to no heating or hot water...in winter! The boiler had no pressure and was showing an error code. I Googled local plumbers and came across Homecure Plumbers website. I called them and made an appointment for that day. The engineer came round and found the issue. I was given a quote which I accepted and he went about fixing the issue. The engineer was polite, informative and efficient. I went from a stressful situation to having no hot water and heating back on within a couple of hours. Will definitely be using Homecure again in the future.
This is the second time that I have called out Homecure plumbing and that Joe has been sent round to do the job. Fantastic service from beginning to end: friendly reception; arrived within arranged time; worked quickly and effectively; friendly and polite. Couldn't ask for a better service. Thank you very much - can highly recommend.
Had a really poor experience with Homecure. Came out to look at a toilet button issue. Was told that a fix was made and it should be good moving forward. Broken within a couple of days (exact same issue as before). Contacted Homecure for a refund. Was refused by email. Followed up to ask again and iterate that they hadn't done anything to fix our issue and then received a phone call from somebody. The aim of the call seemed to be to iterate why I was in the wrong and find different ways to tell me that they wouldn't refund me. Kept cutting me off as I was talking. Even said at one stage "We offered a quick fix so it would break again as it was only a temporary fix", which is an interesting business model. No resolution offered, no offer of a partial refund, no offer for somebody to look at it again. My partner tried to talk to this person as well but again was cut off and the phone call ended with us just giving up and hanging up. Will be going through a complaints procedure. Honestly don't waste your time, much better options out there. **Update** Homecure have replied below. Note how they haven't offered any resolution other than offering a new job and offering a new quote (whilst not offering any resolution to the actual issue). I contacted 7 days after as I hadn't had time up until that point to get in touch and they just so happened to reach out for feedback so I felt it appropriate to respond at that point. Will continue with complaints procedure to get my money back.
Really professional service - our plumber was able to fix the problem and was also able to save us a costly repair by finding a clever solution to our problem. He could very easily have just done the expensive repair and charged us, but I really liked his honesty and professionalism and therefore I would definitely book them again.
Quick, reasonably priced proffesional work I was happy
Homecure provided a quick response and professional repair to my boiler when most needed. I am very happy with their service and the quality of work.
An excellent service fixing a faulty cistern. A top-quality professional job - no fuss and no hidden costs (unlike other firms I have used in the past). I will certainly use Homecure again, and highly recommend them.
We’ve used Homecure plumbers for over ten years now. Excellent service every single time. Their professional team have investigated and fixed a range of problems for us, including a massive leak from the flat above, toilet waste pipes damaged by london critters, faulty toilet flushes. We’ve also used them twice for checks before moving homes on plumbing and drains. Straightforward pricing, lovely staff. Never experienced a problem they haven’t been able to sort out. Highly recommended.
First time I used Homecure to sort out a boiler issue and initially had some problems with the service received but the company reached out, listened to my complaint and resolved the situation amicably to my satisfaction.
They came to check my heating system and balance it - very good and professional work, now all rooms warm up nicely
What a fantastic, friendly and professional service. Very impressed overall. Called Homecure Monday morning and had a new boiler installed and working by Tuesday afternoon. Very courteous, respectful and helpful. Insisted on taking their shoes off when they came in the house and made special preparations to fully protect the carpet when working. Would definitely use them again and recommend to anyone looking into getting a new boiler installed. Thank you
Quick fit once the job was agreed, and helpful to be able to reach the company on a weekend.
Excellent work, managed to unblock our pipes on New Year’s Day. Very responsive, issue solved within 24h
awful service I've ever had.....
On top of 60£ visit they tried to charge 80£ for a 20£ part. The world is a vampire.
Fantastic service, would highly recommend.
great service, prompt, helpful and efficient - highly recommend
Have been using Lee and the rest of the team for around 2 years now - they're always extremely fast to respond and attend and carry out the work with no issues in a fast and professional manner - thoroughly recommend!
Highly recommend Loukas who fixed my broken toilet. Friendly, professional and did an excellent job.
These guys helped me out when my boiler completely broke down. They were able to install a new boiler very quickly and professionally
If I'm honest I thought that the reviews were too good to be true but thought I'd take a chance with these guys anyway. All the sinks in my home were blocked and not draining including the washing machine. I called them up for a next day visit and they were super efficient and upfront about costs as well which I really appreciate after being ripped off by plumbers in the past. Their plumber came out today and completely cleared out all the drains in less than hour. He was pleasant and professional the whole time and gave me a fixed quote. So so glad I found this company :) would 10/10 would recommend.
Phoned Homecure for a non-urgent task and they came round the next day and were brilliant. Ben sorted out my problem just like that, really efficient, really professional and it was so obvious he knew his stuff. There's more. I live in a tower block and there was another dripping problem behind my toilet, behind boards. We both thought it was going to be a central problem and so out of his jurisdiction. But still, Ben unscrewed the boards to see what the problem was. He found another worrying leak - it's not something he can do and charge for, but that didn't matter to him. He said it was good that he could get to the bottom of things and help a customer and said he would be hanging around waiting for the boiler to drain anyway. A world apart from others I've had come round so thought it was worth reviewing.
Called Homecure due to a leak on my downstairs toilet overflowing. They sent an engineer promptly who isolated the leak and repaired all within the hour. Very professional informative engineer and hoovered all excess water left by the leak. Highly recommended!
Lee and his team are reliable, trustworthy, professional and very good all-round value. Excellent workmanship and swift response times are always guaranteed from my experience - highly recommended.
High-quality service at all times!
I am a property manager and we find it hard to find reliable professional contractors, I came across homecure and have not looked back always reliable, jobs always completed too high standard. Would highly recommend them.
Very helpful, reassuring and professional Our old boiler reached the end of its life and we contacted Homecure Plumbers to have a look. It was the start of the Lockdown and we thought it would take some time but Lee pulled out all the stops to come and have a look at our boiler. They did a visual survey and asked if they can do a bit more investigation. They explained everything that is needed and helped us to decide on a new Boiler. Post that, they laid out our options and Lee got us up and running very efficiently! The engineer who came for the installation was helpful, professional and reassuring. happy to recommend them to anyone. We also used them to automate our heating!!
We have been using Homecure for a while now and have always been very happy with their services. They are professional and good value, but I am particularly impressed with their promptitude , which for a managing agent is paramount when dealing with fairly urgent issues in various properties. All in all, I wholeheartedly recommend Lee and his team of engineers for both private and business clients.
Engineer turnt up on time and carried out the works to a high standard, boiler was repaired, would highly recommend this company.
Got a boiler installed with them for £3000. I got british gas to come have a look at it and see what's wrong with it because Homecure themselves after installing it couldn't tell what was wrong and why pressure was dropping. They installed it without flushing/draining old water, they did it apparently too quickly according to British Gas and they didn't replace pipes that 100% needed replacing (for £3k I pretty much got ripped off). Also when they came to check why the pressure kept dropping, all they did was replace a valve and tell me off for something. I live alone and have no experience with boilers/plumbing in general. Avoid if possible - total rip off.
We booked an appointment with a plumber in order to replace a pipe. Indeed, our sink was leaking, but the plumber did not want to listen to us and wanted to use a machine to pump and extra charge us for £150 (+£59/70). We tried to explain the issue again but the “plumber” did not want to listen us and left saying that he has other appointments and does not to loose time... unprofessional We are appalled by this commercial strategy, it is not acceptable. Such an unpleasant experience.
Having made a time slot appointment for 8-11 the Engineer turned up at 11.30 with no previous calls to update in timings, or say he would be late. He then said he could not do the job today as was arranged at the time of booking the appointment. A whole morning and other plans messed about as a result.
First time we’ve used Homecure Plumbing after being given a recommendation. Serviced and fixed our boiler very professionally and successfully. Will definitely be using them again and recommending to others
Just my luck that during lockdown my boiler packed up. A good mate of mine recommended Homecure. These guys from start to finish where second to none, what a company!! Made me feel so at ease with how professional they handled my job. I honestly can say that I’d recommend these guys to anyone that needs a boiler fitter! Well done guys! Bravo!!
Overall Homecure provided a fantastic service from the moment I picked up the the phone until my problem was fixed. Not common to get such quality service and standard of work, highly recommend!
Hi Lee You and your team were very quick and professional and tidy. Would definitely refer you guys to a friend. For the amount of work you done The prices were very pleasing to me and my partner. Lee thanks so much for all your hard work. Definitely will be using you guys in the very near future. Regards Denny Leonard
Fixed a problematic boiler for me very swiftly. I found Home Cure very easy to work with and very responsive to my needs. Would highly recommend.
My megaflo water heater seemed to be overflowing into the garden. Kevin diagnosed the problem (which was actually a central heating problem) and fixed it brilliantly. Ben came the next day when we could not get hot water to the top floor, and discovered where we had an airlock, and released it. Very grateful to all concerned and to HomeCure for acting fast both times. It is great to feel you are in the hands of professionals who are good at both diagnosing and fixing problems.
Prompt , efficient and courteous service
We used these guys for an emergency call out due to a boiler malfunction - they came out very quickly and likewise resolved the problem quickly, great service and could not recommend them highly enough, thank you.
We had a leaky boiler. The engineer came very shortly after I had called and was able to diagnose the problem. He left to get the part that was needed and returned to fix it all in a short period of time. The engineer was friendly but professional. Was really impressed from the call at the beginning to the finish fixture at the end. I hope we won't need to - but will definitely use this company again if I do.
Ben was very professional and the fixing of the sink was a great job.
Very poor service, not professional and needlessly greedy! Overcharged intentionally, avoid!!!
We had a problem with the water system at home. They were quick, friendly and professional.
Job well done by outsourced company but pricing policy is misleading...a £75 job turned into £200!
Very knowledgeable. Found the fault with my boiler very quickly and was able to repair same day. Happy to use again.
We have used Homecure on several occasions and found them to be very professional and good value. We would highly recommend them.
Homecure are fantastic. Very responsive, professional and knowledgeable. Will definitely use them again.
Great fast profetional service. Thank you Kevin. Thank you Lee for getting Kevin engineer quickly to the site.
Great service, the engineer James was very competent and quick to find out what was wrong with our heater. Would definitely recommend and use again!
I was happy enough with the service so no comments really there. This was my first booking with Homecure and I chose them on the basis of 'knowing what the price would be', however the 'fixed price' offered on their website is somewhat misleading as it does not state that the price is per half hour (I had wrongly assumed that this was a per hour figure). My call lasted 45min and I was charged pro-rata. I would advise confirming costs prior to booking. 3 stars because although I was not happy with the price not being made clear up front, I failed to check this adequately myself.
Thanks to Ben b. Excellent.
Well pleased! Kevin did a great job. Super polite and friendly. Turned up on time, got the job done in great time. Very reasonably priced. Super easy. Will definitely use them again.
We have been using Homecure for at least 5 years now. They have very knowledgeable engineers who always get the work done to a high standard and at short notice. I would definitely recommend Homecure to others
Great service. Very honest engineers who came out when I needed a call out for my broken down boiler. Superb value for money, recommend these guys all the time and will continue to do so. Thanks Home Cure
Excellent service. Responded quickly and found a slot for us at short notice. Kevin was extremely efficient; quickly identifying the problem when he arrived and fixing it. Can highly recommend using them.
Very expensive company be warned about their costs! I was recently charged £252 to fix a dripping Triton shower head mixer replacing a faulty pressure valve. Checked online and the Triton valve cost £24 and the new knob the plumber also fitted costs £12 for one. The plumber took under 2 hours including going to buy the parts so that is £108 per hour charged which is way above the £52 call out plus parts, plus reasonable extra time I was expecting to pay. Wrote to Homecure to complain, no response 10 days later. I do not recommend this company for small jobs, find someone who won't overcharge you.
We have used Lee for a number of years now on various projects. He is highly experienced and super competitive on price. Highly recommended, a pleasure to work with!
As a property manager I deal with dozens of contractors and tradesmen every day. When it comes to plumbing Homecure are always my first port of call. fast, friendly, reliable and well priced. Great service all round.
After struggling to find a reliable plumber I was recommended Homecure from a friend. They responded very quickly and fixed my heating issue without any problems. The engineer explained everything to me clearly and was very friendly. I would highly recommend them
Risk to be let down by not turning up. Fail to understand customers' needs.
Super friendly team with fantastic customer service and great prices,highly recommended!!!
Lee solved my plumbing problem effortlessly and professionally with such a great manner, Lee has got an excellent work ethics . I am very pleased to have this plumber helping me . Thank you Lee .
Absolute rip offs! Overcharged on labour – on their website and as confirmed when booking that labour cost is £59+ VAT. When engineer turns up he says labour cost is £79 + VAT. Overcharged on parts – on diagnosis were told boiler gas valve needs replacing – charged almost £400. However when I checked Wolesley found them for £200...a staggering £200 mark up! They refused to show any proof of purchase and charged whatever they wanted for the part. In total overcharged by £240! In the end the issue was not the gas valve that was charged as the boiler broke down within 24 hours and national gas emergency services were the ones to resolve the matter. When complained to them, they claimed that the engineer had calculated wrongly on the labour and only offered a £70 refund which they made me wait over a week for and they did not mention anything about the overcharged part. In hindsight I should have used Vaillant repair service – only costs £285 including parts. Will never use them again....complete rogue thieves Mrs Siha
Excellent after care customer service. My problem was sorted out quickly and fairly. Highly recommended.
Really great and much cheaper than other quotes I had. Cost £102 while others quoted me £150. Stuart even removed all the mouldy silicone from my shower for free. Thank you!
Did a cracking job on my sink. Fast, quick and reasonable price unlike pimlico! Stuart was very friendly and did a great job.
Plumber slot provided was 9-11am and after calling them multiple times when the plumber didn’t show up, he finally came at 2pm . No pints for punctuality or keeping the customer informed proactively. I was charged £60+vat = £72 for a £2 ‘material’, on top of the labor cost.
Curtis and Stuart diagnosed and got parts and our boiler was repaired all within 24hours . They was very professional and very tidy , would recommend and use again 👍
Just had various jobs done by Homesecure Plumbers in my flat. Reasonable prices, efficients and very professional (Stuart, the plumber, stayed until 7.30pm to have all things fixed. Services highly recommandable, especially to people like me who have had very bad priori experiences from other plumbing companies before.
Excellent service. Even though I called after hours, the response was quick, friendly and efficient. Stuart my plumber was a star, even though there were a few problems he fixed everything and was reassuring and funny also I would definitely recommend this company
Stuart came quickly to our house and fixed our kitchen plumbing at short notice and was super efficient and professional. I would definitely recommend this company.
They are reliable. They turned up after another company failed to have a plumber coming. Stewart their plumber a nice guy but a little bit more expensive that I was expecting for changing a toilet mixer and valve, higher by about 100 pounds. I will recommend them when is an emergency but check well the prices before.
These guys were incredibly efficient and professional at delivering a replacement boiler in central London on short notice. Jack did a great job in good time and kept me updated throughout. Really appreciated guys!
Delighted with the new boiler. Efficient friendly service , tidy and professional job. Would use again.
We decided to call Homecure last week regarding our boiler after looking at a few different plumbing companies in the directories. First impressions were very good, we spoke to a lovely lady over the phone who was able to book us in with a boiler plumber the very next day at 8 o’clock in the morning. The next morning when the plumber arrived (Lee), I explained what had been happening with the boiler and what noises it had been making. He was very patient and knowledgeable and talked me through some possible issues eventually finding the actual problem. The plumber called to find out if the part needed was in stock and indeed it was. Within 2 hours of Lee arriving my boiler was repaired and that included the time it took to go and get the part it needed. I am very happy to have found a reliable local company and would highly recommend Lee and Homecure Plumbers to others.
Our boiler stopped working late on Saturday, only Homecures engineer was available at short-notice and came within the hour. It wasn’t possible to fix the boiler as parts were no longer available (boiler was 20 odd years old) Jack quoted for a new boiler which was very reasonable and confirmed. We arranged the installation for the next working day. The team returned as scheduled and did an excellent job. House was left clean and tidy, new boiler is fantastic with a 7 year guarantee. I can’t recommend Homecure enough. --
Top professional service. Easy communication and a fantastic team. We had a new Vaillant boiler system fitted and then called them again 6 months after to change a radiator for me. A* quality, clean and tidy work 👍
Homecure is a trading name I've trusted the company I call out a plumber who came and fix my toilet filing water supply valve and charged £398.50 that's a lot for a small job my local Plumber who said maximum he would av charged £90.00 no more I'm very unhappy this homecure empted my pocket please be aware they will charge you a fortune!! avoid!! homecure plumbing company don't fall on those fake reviews I'm regretting now lost £398.50 my hard working money it's gone the drain😞
Can I just say that this is the best company ever .We called them as an emergency as the clinic toilet broke suddenly. Jack which I cant recommend enough came with in 30 minutes and the price was reasonable . Thank you Jack
I have used Homecure on two separate occasions now the first time was for a CCTV drainage survey of the pipes (Bobby).The second time was when my boiler packed in.The response times were excellent and the engineers that turned up where professional,polite and spot on with the repair diagnosis.All in all it was a stress free service I would recommend this company to anybody would use them again without hesitation.
I would avoid using them again as in my opinion they are more expensive than other local plumbers. When I booked an appointment they quoted the call out fee and neglected to advise of the additional fees. They got the job done, but in my experience so have most plumbers.
So this company charges £336 inc. VAT for a simple quick job to replace a leaky sink pipe in a bathroom. I complained what they charged me for it and they said £336 is the standard rate because the plumber had to fetch the part and come back to my flat the next day and the part is chrome and expensive although the actual job didn’t even take him 15 min to complete (5min for 1st visit & 15 min for 2nd). He also wrote down my card number and CVV on their paper invoice. Really? Very worrying.
Service was good, quick and professional. However, the cost was more than what I expected by at least 100gbp.
We use Homecure Plumbers on a regular basis as we have a few properties. All issues have been resolved, great communication from all staff at Homecure. We have used several other plumbing companies in the past so I'm glad to have finally found a reliable plumbing service. 100% professional and reliable. Highly recommend.
I’m so glad I used Homecure as I have now found a local plumber that doesn’t charge through the roof. Paul provided a efficient service and gave me helpful advice regarding products and what needed to be done. I will definitely be using Homecure again.
Fantastic service!! I have used Homecure several times now and have absolutely no complaints. Work is always carried out in a professional and timely manner!! Engineers are always friendly and prices are affordable! Would highly recommend!!
I am extremely grateful to Kevin! He came on a Saturday afternoon when there was a London snowstorm to try and fix the heating in our freezing house. Kevin managed to fix the issue in under an hour and heating was up and running! I can't tell you how happy we were to have heating after the -0 conditions and I can’t thank Homecure enough.
Professional service that did the job first time and on the same day as the first phone call. Reliable and friendly.
First class service. Very professional. All left very tidy. Would highly recommend Lee and his team.
first contacts were good - but the plumber never arrived and after calling twice never got a call back to make a new appointment and /or apologise for us having to stay home the afternoon uselessly.. Quite disappointing...
Very knowledgeable engineer who immediately identified the problem with my ancient leaking boiler and went the extra mile to find the parts at an affordable price. Hopefully we'll get it fixed this week but it's a relief to know I won't need to change the whole thing.
I called Homecure Plumbers to come and fix a water fault at my flat in Maida Vale recently and they sent Lee. Lee diagnosed and sorted out the fault within minutes. There was no marking about; he just got on with the job and got it done in record time. He was knowledgeable, polite and respectful. As one Greek Poet once said: “the fox knows many things, but the hedgehog knows one big thing.” I recommend Homecure Plumbers highly without any reservations whatsoever and I would certainly use them again.
As a first time home owner finding a plumber was daunting. I was blown away by the efficiency and friendliness of the company, and of Lee in particular who did a great job with our leaking shower. Would not hesitate to recommend you guys. Thank you.
Have used Homecure for several jobs, service always excellant and the reason keep using them is it is rare to find reliable ad quality tradesman to get the job properly done, communication has also been very good throughout and thats been true with all the technicians who were sent to do the jobs, would highly recommend
Lee from Honecure has done several different projects for us since we bought our flat in Holloway, including installing a new boiler. All the work was done to a high standard, for good value and with really superb service all round. An absolute breath of fresh air.
They are most expensive plumber I never use before. So I understand why they have to take my 59 pounds deposit first before they will come to visit you.
We had Homecure plumbers install a new central heating boiler at our flat in Highbury, Islington. We were very impressed with the workmanship and cleanliness of the work they carried out, they also took away our old boiler. Gladly recommend.
A breath of fresh air compared to other plumbing companies I have used. Turned up on time, engineer was very good at communicating to me what the underlying fault my boiler had, part was ordered and fitted the very next day. Recommend
These guys were brilliant. I had to have a some major works done to my combi boiler which had been playing up and leaking for a while. The Homecure Plumber was very professional from the off, explained my options to me in simple terms and was very reasonable with costs, labor and parts. Even gave me some tips to maintain the combi before he left. Definitely recommend.
These guys are great. Very knowledgable, know how to solve a problem and get things done. We had called in a different local plumber at first who took one look at our system and said he couldn't do anything and that our whole system needed replacing. We then called Homecure plumbers for a second opinion and I would say the engineer was there around 20 minutes and had found the route of the problem. Parts were ordered and everything running like clockwork the very next day. Very pleased :)
Simple job, about an hour and no parts, £180 cash. Be the last company I call when I need help.
A great company, with great customer service and experienced plumbers. They diagnosed my boiler problem within an hour and sourced a part to fit the next day. Will use them again in the future.
Fast and reliable service. Would use them again in an emergency!
we had our vaillant boiler repaired by one of their engineers, everything went smoothly and price was quite competitive, would definitely recommend these plumbers
I would like to give Homecure Plumbers a quick mention. We have 3 properties that we rent out and have used Homecure on several occasions when our tenants have had problems with plumbing issues in the flats. Most recently one of our tenants in Islington had complained that her hot water wasn't working, so we rang Homecure and spoke to Shelley who is fantastic. Shelley basically makes life easy by liaising with the tenant to make arrangements for an engineer to visit, she then informed me of the costs involved to repair the boiler so that I could give the go ahead. It helps knowing I can rely on a company I can trust who will also deal with the tenant directly and I don't have to go back and forth myself to make all the arrangements. Prices have always been reasonable and the service has always been reliable. Would highly recommend!
Area
Hampton, Richmond upon Thames, London, TW12
Areas covered
London, Surrey
Opening times
- MondayClosed
- TuesdayClosed
- WednesdayClosed
- ThursdayClosed
- FridayClosed
- SaturdayClosed
- SundayClosed
Additional information
- Gas engineer
- APHC
- Emergency call-outs
- Free quotes
- Domestic work
- Commercial work
- Landlord work
- Public liability insured
- Work guaranteed
- Card payments accepted
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