Hot and Cold Plumbing Services
- Availability
- Emergency call-outs
4.1(17)Llanddarog • OFTEC
Reviews
4.1
Hot and Cold Plumbing Services has many customers who report quick responses, including calls answered, next-day visits and weekend attendance. Several describe the team as friendly, polite and professional, and some mention work being left clean and tidy with rubbish removed. One customer says a temporary part was fitted while a replacement was ordered, and another reports a faulty part being dealt with. Not every experience is positive: one reviewer says a job started in 2019 was never finished and led to leaks, damp and damaged carpets and furniture, while others report rude or unhelpful contact and an appointment that was missed without notice.
Great service, called with an emergency job and they attended with pace resolving the issue no problem. Also gave advice on system in house aswell which will help in the future. 5star service with professional friendly team, will be using in the future.
Really happy with the service! I called late in the evening and had an engineer turn up promptly at 8 am the following morning. The issue was immediately diagnosed and the necessary part was ordered. Unfortunately, the part that arrived was faulty. Despite this setback, the engineer installed a temporary part to ensure the property maintained hot water and heating while a replacement was re-ordered. Excellent service, prompt response, and really happy that a temporary part was considered as part of the service! Thank you
I have used their services on a number of occasions. Very reliable, reasonable and tidy. Would definitely recommend and use their services again.
Had the boys from Hot and cold plumbing do work for myself for many years now , Always found them polite ,reliable ,clean and tidy and very well priced .
We are extremely disappointed with the service provided by Hot and Cold Plumbing. In 2019, they installed new pipes for my father and promised to return shortly after to properly lag and finish the job. Despite multiple assurances — including a follow-up call in 2020 — they never returned. Since then, the incomplete work has caused significant problems, including severe leaking that has damaged carpets, ceilings, and furniture, and led to mold growth throughout the property. We have since hired several other plumbers in an attempt to correct the issues, but due to the poor quality of the original installation, repairs have been extremely difficult and costly. This has been a deeply frustrating experience, made worse by the lack of accountability. We would not recommend this company to anyone seeking reliable or professional plumbing services.
I have used hot and cold plumbing for years now, Every time I call them with an issue or a service request not only do they always pick up the phone, which is rare these day, but someone then calls usually within a few hours and fixes my issues. My current water bill as huge so I called today at 1.30pm to report a water leak in one of my toilets and our rising main. At 3pm a team of two very pleasant plumbers arrived, sorted out the rising main with a turn of a spanner and has identified the washer required for the WC and will return tomorrow to fix it. This in my opinion is old fashion great service which is rare today. I can highly recommend Hot and cold without reservation.
Had a problem with my oil boiler, phoned H & C plumbing and he had the plumber out within the hour. Diagnosed the problem within minutes, went to get the replacement part and fitted in no time at all. A good price too. Very friendly and professional staff. Will definitely be my first company to go to should I need it again.
Great company, fantastic and friendly service. Asked for a job to be done on Wednesday, and it was sorted by Thursday, brilliant. Please use for any plumbing.
Great customer service went out of his way ordering stuff over the weekend for me so that it was available to fit start of the week Really fair prices. The gents were respectful and took all rubbish away with them Will definitely use again & recommend
Highly recommend, great service 10/10.
Hot and Cold came to look at our sons boiler on a Saturday without us having to wait too long at all, after a different plumber had done some work and left the unit not working. A broken part was quickly identified, work done the following Tuesday. Came on time , quiet and professional.Our son will definitely use Hot and Cold again !
Called and told him my issue and he was happy to help, arrived very friendly and even talked to my children, some usually ignore them. Outstanding work and updated me every step. Recommended to everyone who is in need.
We had a breakdown on our boiler ,hot and cold attended within hours ( on a weekend ) ,found the fault and although didn't have the affected part...got one and fitted first thing on the Monday ....good service
Total joke.... he is a complete time waster ...utterly useless . Stay far away from this so called plumber.
Called these guys for a small job for my mother, turned up next day day as promised, dealt with the problem fast and efficiently and at a good price. Recommended.
Did not respond when asked if the part they wanted was in. Got another plumber in. RUDE
Made an appointment and failed to turn up. Did not bother to let us know he was not coming..
Area
Opening times
- Monday12:00 AM – 11:30 PM
- Tuesday12:00 AM – 11:30 PM
- Wednesday12:00 AM – 11:30 PM
- Thursday12:00 AM – 11:30 PM
- Friday12:00 AM – 11:30 PM
- Saturday12:00 AM – 11:30 PM
- Sunday12:00 AM – 11:30 PM
Additional information
- OFTEC
- Emergency call-outs
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