John Dillon
3.5(16)Kintbury • OFTEC




Reviews
3.5
John Dillon drew mixed feedback. Several customers describe him as knowledgeable and professional, and say he fixed oil boilers, pumps and toilets and replaced a boiler successfully; one says a boiler swap was completed within time and budget, another that a toilet was repaired with parts from his van, and another that two toilet repairs went well. Some describe him as friendly, helpful and quick to respond, with one saying he came out on a Saturday morning after a call the night before. Others report poor communication and conduct: one says he repeatedly failed to reply or turn up, several say he was unhelpful or rude on the phone, and one says he arrived at a time he had been asked not to. One customer says he drilled holes in supporting joists, argued with builders and left problems for another engineer to fix; another describes earlier work under a sink as almost a bodge job.
Excellent service from John. We called him out to fix a leaking pressure relief and he was a lovely guy, very prompt and professional guy who knows his stuff. Fair pricing also.
Fantastic service from John D. Called him over phone and was passing my area and John came to property in 10 minutes. Came back with tool after an hour and sorted out my Oil Boiler issue and replaced parts in 10 minutes . Excellent service , was skeptical after seeing some negative comments here, but my experience was just opposite. In fact Boiler issue resolved very fast than I expected. Fast response, reasonable price and very knowledgable guy. Thanks a lot John Dillon Plumbing & Heating
John came out to us after we had a leaky pipe by the water tank on a Saturday morning. He really quick at sorting the issue out and knew exactly what he was talking about. We phoned him last night night and this morning he came out to us. We’ve had a few plumbing issues recently with different companies fobbing us off but John was 10/10 and we will be using him in future if needed. Definitely recommend.
An excellent service provided by John Dillon on 13 Feb 20. Very knowledgeable and did a great job fixing the pump in the airing cupboard. I recommend you all to John's local and friendly service.
Very professional fitted new oil boiler and nest thermostat for me in two days. Knowledge of the Nest thermostat was brilliant couldn't fault his work. Very happy.
John completed what was a challenging oil boiler replacement for us. He was punctual, polite, incredibly knowledgeable and did a fantastic job within time and budget. Thank you so much John. We will be using you again in the future. Many thanks
Stay away. He messed up my house. Drilled holes in supporting joists, argued with my builders and caused loads of issues. When I had Homeserve recently the chap said I wish they would shut him down, we have to fix so many of his problems.
Very efficient. John replaced our boiler. I would thoroughly recommended John and would use him again without hesitation.
Whatever you do, you can trust John Dillon to NOT reply to your calls or messages ever. I contacted him numerous times over the past few years about different jobs (big or small) and never managed to get anything done through him. He will sometimes agree to visiting a property and then not show up, or not even pick up the phone or respond to your queries anyway. Don't waste your time trying.
To quote "Just phoned this man and he was most unhelpful and then hung up on me." This muppet has now twice ignored my voicemail messages. He can sod off. I'll be giving negative reviews wherever I can. BTW, the one star was the minimum the website allows. it would be zero otherwise.
Total waste of space. He was told not to come at a certain time as my wife had to do school run, guess what he turned up while my wife was out. I phoned him up and the man was totally rude on the phone and said he will be there the next day, guess what he did'nt turn up. The previous work he had done for us under the sink was almost a bodge job according to another plumber/heating engineer which has come across his so called work before. KEEP WELL CLEAR from this tradesman!!!!
Just phoned this man and he was most unhelpful and then hung up on me. not up to date with his customer service skills.
Tried to use him- made appointment then he called with some excuse and never showed back up or called. Very unprofessional - I wouldn't use him
Called round in the early evening after we were home from work to look at a faulty toilet. Assessed the problem within a few minutes and was able to complete the repair using new parts that were in the van. Did a thorough and tidy job for a reasonable price.
John came out to do two repairs to toilets, one simple and one quite complex, John completed both very successfully for a reasonable rate - John will be my first call for any future plumbing problems.
John had performed several different plumbing jobs for me over the last few weeks including fitting a new Oil Boiler and Flu, Radiator, Heating Pump and general copper and plastic pipe re-routing. John is very friendly, helpful and knowledgeable. Highly recommended.
Area
Opening times
- Monday8:00 AM – 10:00 PM
- Tuesday8:00 AM – 10:00 PM
- Wednesday8:00 AM – 10:00 PM
- Thursday8:00 AM – 10:00 PM
- Friday8:00 AM – 10:00 PM
- Saturday8:00 AM – 10:00 PM
- Sunday8:00 AM – 10:00 PM
Additional information
- Gas engineer
- OFTEC
Also available in Kintbury
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