Neil Robertson Plumbing & Heating Ltd

Colin from Neil Robertson Plumbing came with his apprentice to do my annual gas boiler service. They went above and beyond to provide an excellent service for me, and were incredibly helpful. To anyone looking for a reliable trustworthy company for their boiler service I would highly recommend this company. Extremely reasonable price also.

Had trouble with a push button flush. Tried to Contacted my usual Plumber and they did not reply to my message. Got in touch with Neil Robertson and they sent a Plumber out within a couple of Hours. We ended up having to have virtually the whole cistern replaced but the plumber (Lewis) worked away until it was done. Very nice guy and a job well done. The price was quite fair too. I have binned the number for my old Plumber and will use Neil Robertson from now on. Highly recommended. Thanks.

First repair may fail if correct part not obtained. Make sure the technician tells you this or you could end up having to pay twice.

Really happy with process and work carried out - Lewis was excellent on both occasions, once to sort a leaky bath and shower - and also for a full power flush - also resolved an issue that has made our heating so much warmer. Highly recommended.

Everyone at Neil Robertson Plumbing & Heating has been friendly, professional and extremely helpful. The new combi boiler and system was fitted efficiently and everything explained thoroughly. Thanks again to Alex and Callum who completed the work. I would definitely recommend the company and they are good value for money.

We’ve used Neil and his team for a variety of plumbing and heating needs since moving in to our a new home last year, and they have been nothing short of fantastic each time. Work has been completed quickly, efficiently and to a high standard. The chaps that come out to us are always polite and friendly and the ladies in the office are quick to respond to queries. They’re now our go to plumbers, they’ve not let us down once. Highly recommend.

Recently had my ensuite completed by Neil Robertson Plumbing. Jack who completed the work was awesome. A complete professional. His workmanship is second to none and the company made the whole renovation a smooth success. And my new ensuite is absolute heaven! Great job done and a truly hard working company.

Cannot recommend them enough. My elderly parents had a semi-emergency with some kitchen plumbing. We were able to get someone the next day. Callum that came to do the reapir was a real pleasure: competent, polite and cheerful. Got the job done and everything is back to normal. Price was absolutely fair as well. Thank you to the whole team.

Wouldn’t hesitate to recommended Neil Robertson Plumbing & Heating. They have given honest advice about my ancient boiler - offering temporary fixes when cheap and possibly to carry out - and honest feedback on when I should consider replacing. Very happy with my new boiler and the customer service I received from all the team.

We've used them a few times now and have never had any issues. They are always very prompt at arriving and their standard of work is very high. Would definately recommended

I Wouldn’t use anyone else .They respond, they come when they say they will and always pleasant and helpful when they do the work. So nice to find a good reliable and honest firm.

Just a big, big thank you to Lewis and the whole team. From start to finish everyone was so punctual, polite, professional, tidy and very hard working. The work was completed to a very high standard. Would very highly recommend!

Very professional & considerate Highly recimmended

Outstanding service from first phone call to completion of the job. Five stars not enough!

Brilliant customer service both on the phone and the plumbers that attended. Really helpful and reasonably priced. So glad I found them through check a trade, they will now be who I use in future.

Not interested in anything with Oil Boiler.

Very impressed with the work that Jack did. A very polite man. Thank you.

Very, very impressed with the guys who worked incredibly hard on the property. In addition, the initial job turned out to be a much more complicated task and they scheduled their time accordingly in order to complete the work as quickly as possible. Thank you and I would highly recommended them.

I have used Neil Robertson a few times now for various jobs, Toilet install ,outside tap. checking a LPG installation and just recently re installation of a gas flue. For me it’s a relief when I use them because I know the job is going to be done correctly and that goes along way.I would highly recommend them.

Friendly and helpful Engineers. Great customer service.

Rang them early Monday morning as we had no heating and hot water. Plumber arrived before 12 the same morning. Got our heating working. Had to order part for hot water. Thought it might be a few days but had a phone call in the afternoon to say he could fix it in the afternoon. Job finished in one day. Excellent service as always. Been dealing with this company for many years now. Never any problems.

I can highly recommend. The workman who came to service my boiler couldn't have been more informed, informative and helpful.

Excellent staff professional team , always on time , would recommend them and would definitely use them again

Amazing lovely friendly service. Came round within 30min after calling them. Problem fixed warm happy home again Thank you

Such a friendly and helpful firm to deal with. I rang one morning because of an issue with our shower. Spoke to a really lovely lady (thank you Sally) who booked me in for an appointment later in the week. About an hour later I had another call asking if I was in as one of their engineers had finished a job early and was free to take a look. So same day had the problem looked at and the new part ordered. You can't ask for better service. Highly recommended.

Fairly good website

All we can say is THANK YOU What a pleasure it is to find such a friendly , honest, reliable group of people.

Fast professional service received, would recommend to anyone

I won’t be bothering with this company again, they have let me down to many times. A few years ago I called their “emergency line” on New Years Day as my boiler broke down. Not only did they not call back that day but they NEVER called back. More recently I had a issue with my toilets plumbing. When I eventually got through (which took a considerable amount of time), a very abrupt lady made me feel I was a nuisance and it was all a massive inconvenience to them that I wanted to use their services and said they can’t visit me for another week. She also seemed surprised I didn’t know how to isolate my toilet from the water supply. If I knew about plumbing I wouldn’t be calling for a plumber! Not a pleasant experience dealing with this company at all.

Top team, boiler serviced very clean and tidy. Reasonably priced too.

I would highly recommend Neil Robertson Plumbing and Heating. Have used them both professionally and personally for 20 years now. They are friendly, efficient and give a great service. A real family business.