Pentland Plumbing Services Ltd

Excellent service received on Monday for a boiler repair. Thanks very much.

Extremely efficient, reliable and friendly company. I would highly recommend using Pentland Plumbing Services.

Olly arrived on time sorted out my problems with my two toilets. He was very professional and he liked the tea I made him. He completed the job in record time . I would recommend him to anyone. Well done Pentland you have a star.

Very professional, friendly, on time and explained things when needed. Would recommend.

Excellent service from Pentland Plumbing Services Ltd. Engineer sent to carry our service was extremely professional, knowledgeable and friendly. Would highly recommend.

I used Pentland Plumbing Services Ltd for the first time today. From phoning office and speaking to staff so helpful. And the young Man who called was very efficient couldn’t do enough to help. Would definitely use again. Jackie Rixon

Very fast response to my gas leak,the two engineers removed all the old used pipes and supplied pipes to boiler and gas fire.Both men were friendly and explained everything.Would recommend this company to my friends

This morning we found we had no hot water, We had a new Vaillant boiler installed this January. The engineer who installed was in no rush to come and fix the problem. On a good friend's advice, we phoned Pentland Plumbing Services & spkoke to a wonderful Lady called Kerrie.An engineer came out this afternoon, fixed the problem and we have already booked next year's boiler service. What fantastic service we received today. We are in our 80's and once again, Kerrie THANKYOU. Mr Oldroyd & Mr Barrett

Excellent service. Been using them for about 5 years. Installation of new boiler was very good and follow up servicing is spot on. Kerrie has been super helpful with my aging mother.

As always, the team did a brilliant job. New radiator sourced and fitted at short notice.

Very good experience. Easy team to communicate with and a friendly and efficient service.

Very good, reliable, honest, Plumbing Services and Customer service. Thankyou, would happily recommend.

I needed a service on my boiler and a gas safety certificate on a rental property of mine phoned Pentland Plumbing they are very friendly, they liaised with my tenant sent one of there professional plumbers to service the boiler. Tenant said they were very clean working kept them informed of work being carried out, I wouldn’t go anywhere else for plumbing work top job top team, Keith must be very proud of the staff around him Kerry in the office is super efficient got my bill straight away and kept me informed of the whole job and costs included.

Excellent job replacing a toilet. Would 100% recommend d and use again.

Excellent service.Engineer was on time. Carried out a very efficient service of the boiler. Would use again.

Bill replaced the thermocouple in my Baxi Brazilia F5 balanced flue gas fire and now it's working again - good job!

Very good service, plumber and apprentice very freindly , good job done, was even more pleased when I received the bill, was a lot less than I was expecting, as a pensioner becomes a bit of a relief Thank you

Outstanding performance once again from Kerrie in the office explained I had a pipe that started to leak on Friday evening on boiler, had emergency call out over the weekend via insurance the engineer said I needed specialist part be 5-7 days. I was so upset as had no heating or hot water that I contacted Kerrie to see if they could help, as always Kerrie acted fast and was so sympathetic knowing it was so cold and I was concerned about my dog, she had Bill here within 2hrs, within 3hrs I had heating and hot water 'What a Legend'!! I honestly wouldn't know what to do without these guys thank you so much

Great service, knowledgable, efficient and reasonably priced. Nice people. Recommended

Great service as ever. Have been using for years. Highly recommended.

Very good service and Price.

Response terrific and installation 100 percent.

Punctual, polite and effective, Pentland Plumbing are a credit both to themselves and their customers.

Great service. From first call to getting job sorted 24 hours. A water leak is never welcome even a small job! Great job young lad was polite professional, clean tidy and friendly. Reassuring to have such a great family service. I am looking to have my bathroom renovated in new year and I will be using Pentland for sure. Thank you for a 5 star service.

We’ve used pentland for 4+ years now, they are exceptional. Everyone on the team is friendly, professional and delivers excellent service. We’ve had full central heating replaced and plenty of other plumbing work done by pentland and their service is faultless! 100% recommend!

Tom was thorough in his quote; Chris was exact and thorough in his work - also very pleasant and flexible when I asked for small additional work (at cost obvs); Kieran the apprentice was very helpful.

Always excellent customer service and professional workmanship

Very nice company to deal with. Installed a new boiler several years ago now and have been maintaining it ever since. Very happy with the service we receive and happy to recommend them.

Excellent service, spot on leak finding and very reasonable pricing.

Excellent service. Reported the problem and fix very quickly. Ideal.

Helpful desk jockey, prompt callout, competent technician, not too expensive, recommended!

Excellent work, carefully done , friendly attitude

Boiler no working correctly..one week after it's annual service Hot water comes for 2 seconds then it goes cold unless you turn tap volume very low. Solved very quickly by Justin. Thank you.

Absolute professional service by all for the various services I have received from leaks to fully installed gas boiler and central heating. Bill was really exceptional and everyone who has been in touch and for other jobs. Customer service exceptional by all. Highest recommend Pentland Plumbing. Many thanks to all.

Quick attendance. Efficient, polite service with a smile. Job done with minimum of fuss or disruption.

Thoroughly recommend! Very good, efficient and friendly. Turn up when they say they will, and do 100% reliable work, at sensible cost.

Always excellent service from Pentland. We have used them many times. Recently, our boiler started to leak and they came out in less than 1 hour on a Friday afternoon and it was replaced by Monday afternoon. Everyone involved was professional and friendly and really helpful. Will definitely be using them in the future.

Had a water heater replaced .Initial contact very friendly and work by Sam was efficient and left tidy.I would reccomend them to anyone.

Excellent, friendly and efficient service, from the booking team to the plumber. Highly recommended for service and price.

Disconnected a gas hob and blanked off the remaining gas pipe so I could carry on with fitting a new kitchen. Turned up as booked, carried out the job, excellent price, no fuss, complemented me on my staircase before he left..... Superb service..... Many Thanx Pentland Plumbing...

We needed a new boiler and filtering system and Pentland were brilliant from our first point of contact to installation. I would highly recommend them to anyone who's looking for a professional and reliable plumbing service.

Very prompt response, excellent service throughout.

Used you several times. Always polite an efficient. Would certainly recommend you.

Absolutely excellent service as usual. Would highly recommend Pentland Plumbing.

Very very pleased with the work that was done very clean and tidy work and readonab,y priced will recommend your company to friends and family thank you

I've used Pentland Plumbing a number of times in the past year for a number of plumbing tasks, both large and small. The service in terms of professionalism and quality are top-class. Highly recommend; would use again!

Excellent local company who went above and beyond to attend my elderly mothers property and repair her boiler the same afternoon. Cannot fault their service.

I would just like to thank Pentland plumbing this is the second time I have used your services. Exceptional staff Tom, Sam and Jake explaining everything that was happening with my bathroom. I’m extremely happy with how it now looks you’ve totally transformed it. I asked for advice on flooring and Sam pointed me in the direction of a local firm that helped finish it off. Also thank you to Kerry and Aaron who I originally booked the appointment with for all your professional help. I would highly recommend using PENTLAND PLUMBING thank you

Easy to arrange, prompt on time, thorough job. What more could you ask for.

Amazing service first time we have used them and will definitely use them again

Great service every time. Had my boiler serviced this time and staff member who arrived was very pleasant and professional. 100% would recommend Pentland Plumbing to any one.

I have been a customer for some time and have always received a great service. I recently called them to help my mum with a leaking pipe and the care and kindness that they showed to her will make me a customer for life.

Quick response to enquiry, early appointment for elderly client and excellent service from your engineer.

Always a very friendly, efficient and professional service would always recommend using this company!

Emailed Pentland Plumbing this morning about a kitchen leak they sent out Jordan within half an hour he was so helpful and found the problem straight away and fixed the leak. Would definitely recommend the company and would use again wonderful service. ⭐️⭐️⭐️⭐️⭐️

They come out quickly and do a good job

I can thoroughly recommend Pentland Plumbing Services Ltd. They are always pleasant to deal with. They turn up on time and do a job efficiently and safely. The payment method is new to me but it is very easy and we got an OAP discount, without even asking. Brilliant.

Very pleased with service from Pentland Plumbing. Had an emergency and received excellent service from young lady who answered the phone and from young man who came the next day and fixed the problem. Would recommend them without hesitation.

Phoned up to book a service. They were able to come the same day. Great service, great price. OAP discount.

Excellent experience using Pentland plumbing, had a new boiler plus some radiators replaced on my heating system, thanks to Bill for a very professional job & thanks to whole team at Pentland.

Cracking service, really pleased with the work that they did and it cost less than they quoted - winning!

Wonderful service - thorough and very helpful. My go to people.

Great quick service from phoning for someone to come out to the job being done. Lovely member of staff as well . Thank you

I used Pentland to install a radiator. The job involved laying additional pipes due to the existing pipework being too narrow to hold the pressure of an additional radiator. Every member of their team was professional and timely, I can definitely see why they have got such a good reputation, a fiddly job done to a high standard with no fuss.

Excellent as always, good job done.

Another great service this year. Pentland always on time . I had Paul and Jordan who were friendly and polite. Was nice to see the new up and coming youngster being trained by the best , and nice to see a company giving the new generation of plumbers a chance .

Friendly and knowledgeable from start to finish! Pentland very kindly commissioned our self-install UFH, connected up our manifold, etc, and made sure everything was done to meet our current and future needs. It's lovely to know that there's a plumbing service you can rely on, even when the job is a little bit niche. We will 100% be using Pentland Plumbing for all of our future plumbing jobs and will recommend without hesitation to anyone looking for a local plumber. Every member of staff was delightfully kind, helpful, and welcoming - thank you!

I've used this company a couple of times now. Recently helped with a small leak for my Dad who is 93. Visited the next day to fix. Hourly rate is very reasonable. Kerrie is friendly and helpful and plumbers efficient, tidy and polite. Would recommended to anyone.

Needed a few maintenance/alteration jobs in a local church and found Pentland Plumbing to be very helpful. They have been on time and on budget, the work was carried out efficiently and professionally on both occasions they came out. Would definitely recommend them.

Great quick service and my shower drainage is fixed - one very happy customer - Thank you

I've been using Pentland Plumbing for many years now. Everyone is always friendly, approachable and they provide excellent customer service and great value products. Tom serviced our boiler on Thursday and he is clearly going to be a great asset to the team

First Class service from start to finish. Responsive, efficient and friendly office staff and professional, friendly Engineer 😊

Paul very pleasant and thorough. Reasonable price and OAP discount much appreciated. Thank you.

Pentland have always been extremely professional, polite and ensure that they keep us informed. I would always recommend them without hesitation!

I have had my boiler done by Tom once again, Clean tidy always on time I would not hesitate to recommend this company.

Very professional and helpful

Very positive company, work completed professionally and as agreed

Excellent service and value for money the guys worked in a very tidy fashion I would definitely recommend.

Thank you so much for getting to us & sorting out the problem quickly!

First class service as always.

Such brilliant service, the engineer was so polite and did a really thorough job, thank you.

First time I have used Pentland Plumbling. Sinks and taps replaced. Exceptional service from start to finish. Small issue was resolved swiftly and without fuss. Delighted with the work. Planning other upgrades and will certainly use the company for those projects. My opinion, a local company one can have confidence in.

Brilliant service, did the job quickly, left no mess, Arron was friendly, polite and very respectful of me and my home. Would definitely recommend this company and will be using them in the future. Corrine (sorry if spelt wrong) was a pleasure and a great laugh to communicate with on the phone.

We've used Pentland Plumbing for the last 2 years. We've always had professional and friendly plumbers for 2 annual boiler services, 2 annual gas safety checks, and to install Drayton Wiser internet connected heating controls. Recommended.

I wish to thank you for the prompt and efficient way , you delt with my problem , of dripping kitchen sink taps I sent photos of the taps for identification I was delighted when your Plumber, turned up with a repair kit, which he promptly fitted, in less than half an hour I know South Africa well, so had a good chat with the chap Thanks again for your excellent service Regards Derek Pearce

First class service at a reasonable price. Our requirements were understood clearly, and met effectively. Lots of helpful advice along the way, too.

We are very satisfied with the various bits of plumbing Pentland did for us. They were quick to attend and when there was a minor problem a plumber came on a Sunday immediately after we contacted them. Thank you!

Polite, professional and swift service I cannot recommend Pentland Plumbing highly enough

Regular customer of Pentland Plumbing. Always very satisfied with service received. Both from the office and engineers standard. Friendly and efficient.

Excellent service as usual

The engineer from Pentland Plumbing arrived punctually and was polite and efficient. He checked all safety aspects of the equipment as well as providing a thorough service. I will be using Pentland again!

Very quick and efficent lovely job done thank you

I would recommend these guy's, they will try their best to see you same day and their so kind and understanding. One of their engineers " Paul "..top fella. Brilliant. Thank you.

Excellent. Would highly recommend.

Thanks for sorting my elderly mums hot water issue so promptly. Same day service. Brilliant.

Perfect service from start to finish. Very helpful and friendly from initial phone call and the same with the engineer, who did a thorough job, and also very patiently explained various aspects of the heating system and what he was doing. All in all a very reassuring service from a professional and competent company with nice people who I would happily recommend…

outstanding and very professional service

excellent , very prompt service, friendly plumber very pleased

Once again prompt and friendly service. thankyou

We noticed a damp patch on our ceiling below the bathroom so o contacted Pentland Plumbing and Kerrie the office manager quickly sorted out a visit from an engineer for the same day. Kerrie was extremely good at keeping me updated on the engineers arrival. Michael arrived and quickly assessed the situation ( we needed the bath resealing with silicone. The next day Kerrie contacted me and managed to book the job in around my working pattern. Michael was extremely efficient and cleaned up after he had finished. All in all a great experience from start to finish. I would definitely use Pentland Plumbing again and thoroughly recommend them!

Excellent customer service received from Pentland Plumbing Services. The whole process from start to finish was exemplary. Unfortunately we had no hot water due to a fault with our boiler. I contacted Kerrie at Pentland and she arranged to send an engineer to us. The engineer arrived within a couple of hours and fixed the problem. Truly exceptional service from start to finish. If I could give a 10 star review, I most certainly would. Excellent value for money - Pentland Plumbing Services are simply the best! Thank you.

A really fabulous service Fast, efficient, clean , tidy in time and finished quickly Second time I’ve used the company and even more speedy than the first time Would definitely recommend

Fantastic experience with Pentland. Nothing was any problem for them and the plumber who attended (Aaron) was extremely professional, knowledgeable, affable and courteous.

So many tradesmen don’t take on the “small” jobs. Pentland plumbing have done three “small” jobs for us in the last couple of years and with each one it has been undertaken with enthusiasm, courtesy and respect. The guys are all relaxed happy and conscientious and happy to explain fully the job. I know who we will pick should we need a “larger” job done in the future. Cannot fault. Thanks guys.

We needed help with a couple of issues in our bathroom and Pentland Plumbing Services Ltd responded quickly to our request. Sam did a great job, quickly, professionally and left everything very tidy. Communication with the office was excellent. I highly recommend this company for any plumbing related work.

We have used Pentland Plumbing for boiler servicing, water tank dripping and now kitchen tap replacement. Knowledgeable, professional and personable plumbers talk through jobs, beforehand if necessary, but then complete efficiently and effectively, leaving work areas clean and tidy. Charges reasonable for a good job. Highly recommended.

I recently purchased a flat in Southsea and the boiler needed replacing. Pentland Plumbing were recommended to me by a colleague who had just had his boiler replaced. It was a great choice. The whole process was made really simple and problem free by the team, everything from the back office staff organising the quotation visit and putting together multiple quotes for me to the installation team, who were professional, speedy and very efficient (I'm pretty sure they left the place tidier than it was when they got there). If you have any plumbing work that needs doing, I would highly recommend Pentland Plumbing. I will definitely be using them again for any other plumbing and heating work on my flat.

I've had two jobs done so far and have been very pleased by the speed of response and quality of work. Staff are friendly, efficient and genuinely interested in helping their customers.

I had a bathroom and a whole house filter system fitted. Very happy with the service. Clean, tidy and prompt arrival in the morning. Have used Pentland Plumbing last year. Will use them again in the future.

we were very pleased with the work carried out by sam on the shower modifications

Bit of an urgent problem with only a trickle of water coming into the house. using a combi-boiler this does cause problems. Rang Pentland this morning, was offered a plumber this afternoon who turned and sorted the job promptly and efficiently. All while being friendly. What a service and made better by an excellent price. 10/10 for this job. In the phone book now.

Reasonable pricing prompt service on time appointment good job done no mess.

Another excellent service from Pentland Plumbing Services Ltd, very pleased with the work that was carried out, Paul was very knowledgeable and sorted some question we had about our heating system. I would highly recommend Pentland Plumbing ( which I have ) to anyone who needs a good reliable pluming service.

Fantastic service. Had a leaking bath, called a few plumbers and was quoted over £1000 by one to fix the issue. Sam came out and fixed the leak quickly and to a high standard for 1/4 of the price. Would use again!

After trying several heating and plumbing businesses just before Christmas because my boiler had broken down, Pentland plumbing were the only ones that could help. They came the next day fixed the boiler temporarily to see me through Christmas and the New Year and then replaced the boiler at a time that suited me, which was this week! The engineer was extremely efficient knowledgeable and very tidy and the boiler installed in 5 hours and the old one taken away. Everything went very smoothly and he took the time to explain how the new boiler and the programmer worked! I would recommend this business 100% . Everyone from office staff to engineers were so friendly and helpful. And the price was very competitive!

Everything went smoothly with our boiler replacement. Keith visited first and assessed what was required. Kerrie sent the quote to me the next day. I accepted the quote and Hazel called me to book the installation date. A week later Bill visited and fitted the new boiler. So that's it. Everyone did their bit and we have a lovely new boiler with wireless thermostat and phone apps to control the temperature. Perfect

Great service from Pentland plumbing. Returned from holiday with no hot water. Sorted within 4hrs. Highly recommend

Brilliant service throughout the process. Pentland Plumbing replaced our system boiler with a combination boiler. There customer service was great throughout the whole process and they carried the work out in a friendly and efficient way. Would definitely recommend.

3rd time using these guys. Absolutely amazing service and very pleasantly surprised at cost of job. Big thank you

A big thank you to Kerrie and the guys at Pentland for speedily resolving a broken boiler for my elderly parents. They are both in their 80’s and to be left without heating in the temperatures we are currently experiencing as low as -5 at night, could have resulted in devastating consequences. Thank you so much for coming to our rescue 🙏 😊

Excellent professional service by polite and reliable engineers. Can absolutely recommend this Company. Special mention to the girls in the office for providing a quick and efficient solution to every request.

I can't rate this company highly enough! Kerry was fantastic from the get-go and helped sort my broken boiler quickly. The communication from both Kerrie and her Heating Engineer was helpful and clear, and they provided a fantastic value service. Thank you Pentland Plumbing, I am so glad to have found you, you'll be staying on my speed dial for sure!

Had Pentland Plumbing for the first time for a Boiler repair. The engineer came the same day was very polite and knew his Job. He fitted the part and waited for about 15 minutes just to make sure there were no leaks before he left. After he finished he cleaned up and left everything tidy. Had the bill which was very competitive. Will certainly use them again. One the whole it was a excellent experience. Well done Pentland Plumbing. With all the Cowboys out there it’s refreshing to know a professional that you can turn to when you have a problem.

Keith and his team did a truly superb job for my elderly mother in law who sadly has dementia. They replaced her back boiler with a new fire and combi boiler. All work was carried out in a considerate and professional manner. Well done Pentland Plumbing.

Just had boiler and radiators replaced. Very pleased with service by staff and very satisfied with work carried out. In particular Bill who carried out the work was brilliant, highly impressed with his professional, methodical andskilled work. Would highly recommend Pentland Plumbing.

Well what can I say? ‘Absolutely Brilliant ‘ might cover it. Our boiler broke down on Saturday morning so we were without heat and hot water. Late on Sunday I left a message on Pentland Plumbing’s website. Just after 7am on the Monday (today) I received a reply asking if we were up and could someone call straight away as he had the required sensor on the van. Sure enough Keith was with us at 7-20 and was very efficient and the boiler was fixed in about 20 minutes. I would highly recommend Pentland Plumbing. We are now booking our annual boiler service with them.

After being without heating and hot water for just over 2 weeks and being let down by someone Pentland Plumbing stepped. From calling them and an engineer visiting our home the installation of our boiler was completed within one day by a set of engineers who were all very efficient, polite and knowledgeable and a pleasure to have in our home, we couldn't fault them at all. This company comes very highly recommended.

Just had our second oil boiler service and same great service as last year. The company was able to schedule it to fit in with our own commitments and their engineer, Tom, arrived as promised and again impressed us with his work and friendliness. We look forward to seeing him again in 12 months and recommend the company without any reservation.

We moved into a new property with my dad. Pentland plumbing upgraded the boiler, radiators and fitted a new bathroom. My dad is 88 and was around while the works were completed. He told me the staff were polite, efficient, helpful and very hard working. To say we are delighted would be an understatement. They even fitted an extra rad in my dads lounge as he feels the cold. I can’t not recommend them more highly and wouldn’t use anyone else even if I had to wait to do so. If you want a company you can trust, who are reliable and trustworthy Pentland has your plumbing and heating sorted! They even helped design the bathroom.

Can’t recommend Pentland Plumbing highly enough. Start to finish, communication is excellent, workmanship really high standards and to top it all the most polite, friendly and considerate team. Pentland have carried out numerous jobs for my whole family and every single job has been effortless from a customers perspective. To top it off they also support local charity groups who work to help out local families. Great company

Recently had plumbing work done on my kitchen, very quick response and the staff were brilliant. Well recommend

Over the last few months, I have needed a few plumbing jobs; an external filter, a tap with water filter installation and a shower cubicle. Pentland Plumbing Services have been professional from start to end each time. Ally is a fantastic plumber (every job has been top-notch), and Kerrie in the office has been brilliant. Always on time, very reasonable costs (rare to find). I will be highly recommending them to neighbours and friends in Southampton. Many Thanks

Wanted a local company to add a couple of thermostatic radiator valves to radiators in the house which would all mean draining and refilling the system too. Not the biggest of jobs, I'm sure, but Pentland was the only local company to quote and come back to me the same day with a very competitive price - 4 weeks on I am still waiting to hear, despite chasing, from other local traders! Pentland was able to fit in around my work schedule, were on time, quick and clean with the work in our house and the final pricing was the same as the original quote, all of which filled me with confidence in the work they had done. Would highly recommend them to others and will be calling them first for plumbing work in the future.

I honestly couldn’t fault this company... Called them Friday afternoon they went to my mums had a look and fitted a new boiler the next day. Incredibly helpful and friendly and would recommend them 100%

Pentland Plumbing have just completed a full bathroom refit including walks & flooring. Superb workmanship & quality products. Very clean, tidy & time keeping was impeccable. I would highly recommend to anybody.

Just wanted to pass on our compliments to Jude. As planned Jude has been onsite for a couple of weeks, carrying out our annual servicing. We have had many compliments coming into the office of how "kind, polite and helpful" young Jude was as well as stating what a thorough service was carried out. It has been a strange year for our residents, with changes and covid to contend with, however I am really pleased with how smoothly our new contractors have been accepted. A big thank you to you all, with an extended thanks to Jude.

Can’t thank Pentland Plumbing enough, what an excellent team. My boiler wasn’t working properly so an engineer was sent out to do a service and fix the issue I had. The engineer was amazing and explained what he was doing, I now have a fully working boiler. Thank you Keith and team would highly recommend.

Last week Pentland Plumbing fitted us a new combi-boiler which we are delighted with. Their customer service was excellent and their fitters work was prompt and professional. We have been using this company for many years now and would highly recommend this business.

I have used Pentland Plumbing on a couple of occasions and each time the engineers/office staff have been excellent. Thorough check on the boiler advising us of any additional costs, which are very competitive and work is carried out to a high standard. Would highly recommend.

1st class service. Thanks for the fast response Pentland Plumbing!

Excellent prompt service, would thoroughly recommend.

Excellent service from the guys at Pentland Plumbing, the boiler broke down May 2020 and they acted immediately and fitted a new boiler. Great service, clean and professional work and polite too.

Good service