Coombe Electrical & Plumbing Services
3.0(8)East Ogwell • APHC




Reviews
3.0
Coombe Electrical & Plumbing Services drew praise from several customers for shower repairs. One reviewer described a slick, professional repair with the right parts sourced and no fuss, while others called the service great and the engineer friendly, helpful and on time. One customer said the engineer explained the fault as he fixed it and was finished in under half an hour. Others reported poor experiences: one said a new electric shower leaked, failed within an hour and caused an earth leakage fault, with no response to calls for help. Another said an engineer did not investigate the shower unit and left after two minutes, and a further reviewer reported no call back after two weeks without a working shower. One customer also said staff could not call mobile phones and engineers did not know the products they fit, and another asked for a response from the answerphone.
Had a wonderful shower this morning. Repaired yesterday by a pleasant engineer. Unfortunately can't say the same for the cock-ups causing weeks delay from Aqualisa. Would be helpful if there was a response from answerphone though.
Terrible. Been told this company will be installing our replacement shower from Triton and haven’t had a single call back from them in 2 weeks. We’ve been left without a functioning shower across 2 heatwaves now and not a single bit of communication from this company. Appalling.
We were put in touch with this company because we had a fault with a Triton shower under warrantee. The owner was friendly and helpful on the phone and sent an engineer to fit in with our timetable. The engineer arrived on time, likewise he was friendly and helpful, explaining the problem as he fixed it, he certainly knew his stuff, he was at our property for less than half an hour. I would highly recommend this company from our experience today, many thanks for your excellent service.
Absolutely appalling service. This complaint was sent to us as part of an aqua Lisa fitting. New electric shower was fitted and we were left with a water leak within the unit where the shower pump was fitted. Entire system failed within an hour of fitting wiped out our entire electrical system downstairs and an earth leakage fault with a risk of electrocution. No response from calls for help. No emergency call out number. We were left potentially in a life threatening situation. Fortunately we had an electrician who could make us safe and enable our entire downstairs to have electricity. Eventually a call back received and absolutely no acknowledgement of the inconvenience / danger caused. Totally excuse ridden. Please abound this company for your safety.
Called out to fix shower on behalf of Triton who i have a warranty with. Said issue was water pressure/ flow. He didn't investigate shower unit at all. Left after 2 mins. Had zero interest in fixing issue & appeared to be in a hurry to get to next job. I complained to Triton. They sent one of there own plumbers who fixed (heating element) the issue. Do not use these guys. Complete timewasters.
Absolute waste of time. Engineers who nothing about the products they fit and office staff who cannot call customers mobile phones. They only call on landline phone.
This Company provided a slick and professional service, repairing our shower with no fuss. They were pro-active in sourcing the right parts and knew exactly what to do. Really good.
Great service and did a great job fixing our shower.
Area
Areas covered
Cornwall, Devon, Somerset, Dorset, Avon
Additional information
- APHC
- Commercial work
- Public liability insured
Also available in East Ogwell
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