East Goscote Plumbers Limited

We recently had an entire new heating system, boiler and radiators supplied and fitted by East Gosgote Plumbers. Nathan, Aaron and Russel have done an amazing job. My builder has commented on several occasions that their work is impeccable. The work we had done was by no means easy as it is a renovation project but nothing was too much hassle for them. Really happy with the quality of work!

Andy, the engineer was very pleasant and obviously knew what was required to be done and how to go about it. He was very efficient in doing the services and clearly explained the possible problems with my system. I look forward to his visit to correct the problems.

I have used EGP twice now to service my ASHP, and today for some pipework to extend a hot water feed to my Guest room and new kitchen. They are very professional and do a great clean job. A full job report is received within the same day. A shout out to Russ and team, for good jobs done.

Booking the repair all the way through to competing the bathroom repair was easy with EGP. New part fitted and helpful advice given by Richard who carried out the repair in +30° heat 🥵! Would recommend EGP.

Air conditioning Had a quote and I accepted it as had no option to go any where else as all are busy this time off year I suffer with copd and quote very expensive then after week a half later says we don’t fit that make and any way the quote for two way split air conditioning quoted needed a bank loan I could off had a re roof done that’s what it would off cost what the quote was or simply did not want the work which they should off said and the cheaper brands was more that the expensive brands not good at all

During a very busy period of the year for our business, our water heater broke down and was leaking. From initial call out to replacement, East Goscote Plumbers were amazing. Creating a temporary fix to new installation 4 days later. Their work was exemplary, professional and friendly. Even better was the price. A huge thank you to all at EGP.

Enquired about Aircon waited 2 weeks for someone to give me a call but no response. Had similar sort of experience a year ago where I thought it might be better having that same company which did the new build plumbing and Electrics complete some additional works. Chased my recent query today to be laughed at for not expecting any sort of call back regarding aircon due to demand. Fair enough but I’ve had quotations from other who visited within a week.

A well deserved 5 stars! Reliable, efficient and consistant quality service, not just from one individual but the whole team.

After a highly successful main bathroom remodel, we contracted East Goscote Plumbers Ltd for two smaller bathroom renovations. Although it was a much smaller assignment, Kelvin and Charlie were fully committed to completing it on schedule. It involved installing a new vanity wall-hung unit with a sink and mixer tap, laying new click flooring, and repositioning the existing toilet. They arrived punctually every day with fantastic enthusiasm. The quality of their work, their professional skills, and their positive attitude were outstanding. It has been an absolute pleasure working with such dedicated bathroom fitters for whom no job is too small. We highly recommend them yet again.

Fantastic work by Nathan sorting out our system. Not only resolved the problem but also provided very helpful advice for the future maintenance of the system. EGP have been fantastic with every job they have done for us.

We engaged East Goscote Plumbers (EGP) for a multi-unit residential air conditioning installation that required exacting environmental controls. This was a big, complex project for a residential retrofit and showed EGP to be a highly efficient and professionally run business. My first contact was with Nathan, Technical Sales Manager who is remarkable to work with. He operates with a complete absence of airs and graces, readily collaborates with the customer and suggests superior engineering solutions. The installation team Russ, Charlie, and Craig the electrician demonstrated an exceptional work ethic. Russ leads the site with a level of efficiency that is rarely seen; his professionalism is outstanding, and the practical solutions he implemented on-site were elegant and highly beneficial. The crew arrived precisely on time every day, working through extreme loft heat and torrential rain without a single complaint. They operated autonomously when I was at work, communicated clearly with daily debriefs, showed utmost respect for our property and kept disruption to a minimum. They were friendly, cheerful and extremely easy to work with while remaining at all times professional - an absolute dream of a crew. I highly recommend EGP for their technical expertise, professionalism and reliability.

Never turn up on time and never call u to let u no that things have change and when ring them no one aswers the phone

Our boiler stopped working while we were on holiday, and Gary came out within 24 hours. He even did a video call first to help identify the problem, then gave us a time and arrived exactly when he said he would. He was lovely, professional, and very pleasant. Highly recommend 👍🏻

Literally a life saver today! Thank you so much to Gary who quickly sorted a boiler issue out for us on easter sunday when we were struggling with no heating or hot water. Gary was really helpful, going above and beyond to get the issue sorted out including facetiming to talk through the problem. We always use East Goscote for plumbing and electrical work as they are always helpful, reliable and honest and today showed what an amazing company they are, cant thank them enough. Would highly recommend them and have done to so many family and friends. Thank you so much Gary for solving our plumbing issue out so quickly.

Gary was very good and sorted out our basin plug problem efficiently and pleasantly. Would recommend.

Was recommended East Goscote Plumbers by friends when my usual plumber was away. Andy turned up the very next day. He knew what he was doing and explained what was going on after investigating. Fixed the issue in good time. Gave advice as to how to make the situation better in future. Very friendly and skilled service. Good value too. Would definitely use again if needed. Thank you Andy.

I had a great experience with Russ and Charlie from East Goscote plumbers, who quickly diagnosed and fixed an issue with my HIVE receiver that had been causing me issues with hot water and heating. They were professional, clearly knew their stuff and went above and beyond to help me with the issue. Highly recommend to anyone needing a skilled and trustworthy plumber — I’ll definitely be using them again in the future!

Russ and Charlie arrived on time, were both very friendly and completed our boiler service really efficiently. Great service from them, would recommend and will re-use in the future.

Charlue & Russ Really good helpful Would use again

We recently had EGP attend our home to investigate and resolve a drainage blockage that unfortunately caused a waste water issue in the house. From start to finish the service was excellent. Nick and Michael were both fantastic. They were professional, friendly and very knowledgeable, and they took the time to explain what they were doing and what they had found. Situations like this are obviously quite stressful, but they made the whole experience much easier to deal with. Both incredibly supportive and reassuring throughout the process, and their calm and helpful approach made a big difference during what was a difficult situation. Thank you again.

Russ & Charlie were professional and did an efficient job.

Apologies for the late review! We just wanted to say a big thank you to EGP Plumbers for the excellent service. Our boiler issue was sorted out promptly and efficiently by Gary, who was professional and very friendly and reassuring throughout. It was such a relief to have everything working properly again, and we really appreciate the quick response and great service. We wouldn’t hesitate to recommend EGP Plumbers to others.

Recently I have had East Goscote Plumbers out to my home as been having issues with my toilet. Russ came out to help fix the issue. From the moment he walked through the door he was considerate as worn protective covers for his shoes, professional, polite and knowledgeable. He went through with me what he needed to do and got the job completed in no time. Plus he left the room exactly how he found it with no mess at all. I can’t thank him enough for his help and I would highly recommend East Goscote Plumbers and Russ for doing a great job. If I ever need any further help or advice they definitely will be my first port of call. So thank you, from a very happy customer.

Gary and Nathan did a fantastic job removing a boiler and installing a new one in a different location in the house, with all of the difficult work that involved and it was all done with good humour and hard work. We can’t praise them highly enough. Thank you, Gary and Nathan!

I have very happily relied on East Goscot Plumbers to service my gas boiler for the last three years & recently called them out to investigate why my home was not toasty warm in the cold wet weather. My phone contact with a friendly female advised date & time slot. Russ called before his visit to confirm he was on his way; he was professional, polite & friendly, explaining so I could understand & showing me photos of the problem in the system as he worked to solve it, which he did. I highly recommend East Goscote Plumbers, it's rare these days to feel so confident that a job will be done so well & priced fairly. Thank you EGP.

Recently had a pipe leak in my neighbours loft, called East Goscote Plumbers and they booked him in for 2 working days time. Spoke to them the next day and they said they could fit him in sooner as they knew it was urgent and had someone available. Not only did they fix the leak but also fixed two others that were not so apparent. They also replaced the exposed lagging and did so in a timely manner. Thanks for your work. Great job!

I had East Goscote Plumbers out to sort some snags after I bought a Jelson new build. I spoke to a woman called Jane to book the work in, and she was very helpful and polite. The plumber, Nick, arrived on time and did a great job, even with my dogs barking away in the background. Really pleased with the service and would happily recommend them.

A big thank you to Jane at EGP for resolving my vanity unit issue and also for Nick who arrived today in the snow to replace parts on it. So impressed. Will 100% recommend this Company to family and friends. Thanks EGP :)

I came home to find the house very cold during this cold spell. The water pressure was low. I rang the out of hours number, which was answered quickly and got Gary. So helpful and patient. Can't thank him enough. Thanks for a great all round service 👍

Boiler service booked with a confirmed time window. I stayed in all day and nobody attended, and I received no call or message to explain the absence. I later contacted the company and was told it was due to a “system error”, with the next available appointment offered weeks later. While an apology was given, there was no acknowledgement of the time lost or the inconvenience caused. As a homeowner taking time off work, I expect basic communication and reliability. Unfortunately, this experience left me feeling that my booking was not taken seriously. I won’t be using this company again. Update: My booking and communication were carried out via a company email address using the same domain as the business. My intention is not to cause confusion, but to accurately reflect the service I experienced as a customer. I will not be pursuing this further.

I am writing to formally express my disappointment with the installation and commissioning of the air source heat pump (AHP) system at my home. When we moved into the property, we were told that the system was fully set up and that there was no need for us to adjust any settings. However, shortly after moving in, we discovered that we had no hot water. The hot water cylinder was set to 35 °C, which is clearly insufficient for normal domestic use. While this was relatively easy for me to identify and correct by increasing the temperature, this should have been properly configured and tested before handover. In addition to this, the space heating system was not operating efficiently. The flow temperature was fixed at a maximum of 50 °C, with the circulation pump running constantly at maximum speed (Speed III). This is not appropriate for a correctly commissioned heat pump system and significantly impacts efficiency and running costs. I subsequently had to research and configure the system myself, including enabling and setting up weather compensation so that the heat pump could operate at lower flow temperatures and modulate correctly. This should have been completed and optimised as part of the original installation and commissioning process. Furthermore, I noticed that several pipes exiting the manifold were only partially insulated and left exposed. I have since had to insulate these myself, which again should not have been necessary in a professionally installed system. Taken together, these issues suggest that the system was neither fully commissioned nor correctly adjusted before being handed over. I would describe the installation and setup as unprofessional and not in line with the standards I would expect for a heat pump installation.

Brilliant job. Steve and Paul came out today to solve a problem with our exterior lights .. despite it being more than 30ft up and it rained heavily all day - they stuck at it (without a lunch break) and ultimately fixed the issue. Can’t fault them pair !! Happy to recommend them to anyone. Many thanks to them

I recently had Russ from East Goscote Plumbers Ltd visit to service my boiler, which is over 25 years old. Before Russ, I had three different gas engineers look at it, all of whom insisted it was too old and needed replacing. One even refused to touch it, saying it was older than him and he had no idea how to deal with it. Russ, however, approached the job with professionalism and confidence. He carried out a thorough service, showed me detailed photos of the inside of the boiler, and explained its current condition clearly. He also talked me through important considerations, such as the difficulty of sourcing parts for older boilers, while reassuring me that mine was in surprisingly good condition given its age. Beyond his technical expertise, Russ was friendly, pleasant, and easy to deal with and an absolute blessing to have in the home. His professionalism and approachable manner set him apart from others I’ve dealt with. East Goscote Plumbers Ltd are now my go-to engineers. In the next year or two, I plan to replace the boiler and all the radiators, and I will definitely be using them again.

Absolutely Brill! Had these guys every year for boiler serving in rented accommodation and now carrying on in my first bought home. No mess, pre-call, friendly and helpful young lady. I couldn't have asked for more, it is so rare these days to have such a great customer experience, so when you do it stands out. Keep up the excellent work EGP's.

I used East Goscote Plumbers recently for an update to my ensuite and a couple of other smaller jobs. Kelvin came to do the work and he did a superb job. I am so pleased with his work; my ensuite looks like new. Kelvin was friendly, professional, worked really hard and tidied up after himself. i cannot fault the service I received. Thank you so much.

We always receive exceptional customer service from Gary, Russell and Lacey, and making an appointment is easy and efficient. Each plumber has their own unique style of customer care and they couldn’t be more helpful and patient. Gary is very kind to my elderly mother and takes care to look after her and explain carefully about each job. A true gentleman! Russel carefully showed us how to manage the Hive heating system with an easy to understand 1-1 lesson, on how to use the App. Gary & Russell are always friendly and professional at all times and we feel that they genuinely care about the customers they support. We highly recommend East Goscote Plumbers for an all round satisfactory experience. Thank you

As always Russ showed his experience and knowledge by solving 4 issues expediently . Always a pleasure to see him.

Richard, who was very pleasant and friendly, went above and beyond by working late to get my shower working. I would certainly recommend.

Ross has just been ,serviced our boiler,and done a repair. He gave us lots of helpful advice. Also the eventual bill was cheaper then the estimate.! Thanks. EGP.

Amazing work, polite, helpful. Can’t recommend Lee and Sam enough. Thank you.

Russ came out today to fit our new Hive. He was early which was great and also very helpful, he talked me through the whole process and was very knowledgeable. Russ was really friendly and a very tidy worker too. I’m looking forward to using a much easier heating system! Thank you EGP.

Brilliant service from Russ & Lacy, thank you so much. Would highly recommend recommend 23./10/25 Another great job today , Kelvin repaired our toilet in super quick time, thanks, would highly recommend again

Lacey has been amazing doing my boiler and gas checks. Then we had an emergency leak in the bathroom which I knew the problem existed. Lacey called for help and Kelvin arrived promptly. Fixed the leak, changed a part and job done. Both very professional and very polite. Honest company. Happy with their service

Excellent service. Called EGP, on the tuesday pm, and they were at my house the next day in the morning. Loo leaking and not flushing, had to have new cistern put inside. Good job, clean and tidy workmanship. Very professional. Thank you Kelvin.

Thank you Kelvin. We had a very dripping kitchen tap. Rang EGP mid morning and were advised by a lovely lady that someone would be with us the same afternoon. Received a phone call from Kelvin to say when he was on his way. On arrival he was very kind and liked our friendly dog. Kelvin found the fault within a few minutes, had the parts on his van and fixed the issue within half an hour. The cost was reasonable, especially as we are in Knighton, on the opposite side of Leicester to EGP.

After moving into our new house we found a leak in the bathroom after using the shower. Contacted East Goscote plumbers and they booked us in for the next morning. Kelvin called in advance to let us know he was coming and fixed the pipe within the hour. Great service, will definitely be contacting them again if we have further issues.

I am writing to raise a serious complaint about the service recently carried out on my grandmother’s boiler by your company. She has been a loyal customer for many years and has always received excellent service usually from a regular technician and a young assistant. However, on this occasion, a different engineer attended he was a bald man with a beard and the experience has been nothing short of disgraceful. Following the visit, my 92-year-old gran who is partially deaf and blind was left with no heating or hot water for two days. The timer had been incorrectly left off, a basic oversight that caused severe consequences. I was forced to travel over two hours at 1:00 a.m. to help her, only to find her shivering and unwell in her own home. The situation was so serious that we had to call an ambulance. This could have been entirely avoided with just a little care and attention. I also tried calling your out-of-hours service, only to be quoted a ridiculous fee despite the fact this situation was created by your technician’s incompetence, not any fault of ours. I cannot overstate the distress this has caused our family. My gran is a vulnerable adult who relies on these services to keep her safe and warm. A simple check of the system before leaving especially when dealing with elderly clients should be standard practice. I expect a full investigation into this incident, an explanation of how it was allowed to happen, and what actions you intend to take to ensure this never happens again. Frankly, your customer service team also needs a reminder that urgency and compassion should be applied when dealing with vulnerable individuals. We trusted your company. This experience has shaken that trust. I look forward to your prompt response.

Expensive and bad attitude

I contacted East Goscote Plumbers for help when my boiler pressure dropped out - leaving our house with no hot water. Within 24 hours, two plumbers were at our house diagnosing the issue. The required part was ordered and speedily fitted the very next morning! Thank you Garry & Sam!! Real top guys. Keep up the good work!

We had a new filling loop installed on our Gloworm Combi boiler. Apprentice Sam took care of this under the tutelage of Gary. Dealt with the issue in no time at all and with minimal fuss - and then completed an annual service for good measure which was due for us anyway. Saw us on the same day of us raising the enquiry and called us when they were on their way. Great price and service. Couldn’t ask for more. We regularly use these guys and wouldn’t hesitate to recommend to others. 5/5 Cheers!

Kelvin arrived on time...quickly assessed the problem and before I knew it had rectified the problem. A leak at the back of the toilet was no more. Thanks

So glad to have been recommended EGP who provided a very professional, efficient and affordable service. Gary & Olivia could not have been more helpful making a stressful situation a lot more easy to handle. Will definitely call upon them again.

Contacted East Goscote following visits from three other plumbers who gave various reasons why the wouldn't or couldn't make the repairs we wanted. Was offered an appointment the next day, rates were explained and was promised a call prior to plumber visiting with ETA. Got the call and Andy arrived exactly when stated. Ran through the list of jobs required and Andy foresaw no problems doing the work. He completed the jobs quickly and without issue, cleaning up afterwards and explaining the work done. We also received confirmation of work done and safety checks completed by email soon after. We had an instant boiling water system to fit and a repair for which a part needed to be ordered. Angela in the office explained that Kelvin could attend as Andy had another job. Kelvin rang prior to arrival, again very professional and friendly. Assessed the system to be fitted and the final repair required and completed the work very professionally. Again, Kelvin tidied everything once done, explained all the work undertaken and answered all our questions. Written confirmation of work done and safety checks again received shortly thereafter. Couldn't praise this company and their staff highly enough - would very much recommend. So happy to have a reliable and trusted company to call upon. Thank you

We’ve had Nick come out on a couple of occasions with our new build and can’t fault anything. Whether it was to stop an emergency leak, refit the kitchen sink or fix a toilet flush problem, Nick was there when we needed him and went above and beyond to get the job done. Super friendly and respectful to us and the property, I would highly recommend Nick and EGP. A special mention to Jane in the office for always being so responsive and helping to get things done

Russ was absolutely great! He fixed everything in no time and made sure everything was okay before leaving. He was very helpful, explained everything clearly, and was a very professional and polite gentleman. Highly recommend.

Russ did an excellent job fixing a number of issues for us, including problems with our shower, toilet, and stop tap. He was professional, efficient, and took the time to make sure everything was working perfectly before he left. The quality of his work was outstanding, and he explained everything clearly along the way. We really appreciated his reliability and friendly manner – nothing was too much trouble. Highly recommended!

First class service from rich today . He sorted the leak in our care home . I would highly recommend east goscote plumbers . Paul , estates office , abbeyfield care home

We have just used EGP to install a new boiler. From the quote through to the installation, the service we received was excellent. Nathan and Gary did a superb job of installing new pipes, flue and boiler, working tirelessly in the 30 degree heat. The standard of workmanship, service and how quickly they got the job done, explanation of how it all works is outstanding and we cant highly recommend them enough. Thankyou both🤩🤩

Had a visit from Russ & Lacey for my boiler service very polite and 5 star service. Many thank you so much

Gary came to service our boiler he is Professional and thorough. We would definitely recommend this company Thanks!!

Absolutely sterling service from Gary! From the moment I sent a request via the website, Gary responded to my questions via Whatsapp and was able to establish what the issue was with our boiler. He gave us a time/date and cost and arrived on time to carry out the work. Very polite, respectful of the property and got the job sorted within the hour. Gary serviced our boiler too and went above and beyond in service. We would not hesitate to contact Gary/ EastGoscote Plumbers again, Thank you!

Many thanks to EGP & Andy in particular for the great work in diagnosing & fixing issues with the hot water system in the house. Communication was great and the work itself was very impressively done. Wouldn't hesitate to use again.

Called to arrange a quote. They wanted £96+vat to provide an estimate 🤣 Whilst I can't judge there work. I am amazed at the audacity thinking this was acceptable.

Gary was amazing and sorted it instantly - what a great guy

We've just had our aging bathroom overhauled by Kelvin; friendly, professional and left the place spotless. Another fantastic job, as I've come to expect from this company. We must have been using EGP for over 20 years now, and they've never failed to impress!

Russ and Lacey came to fit two air conditioning units. They were punctual, friendly and respectful of our house. They fitted exactly how we wanted them and were clean and tidy. A massive thank you to them both, a credit to the company

East Goscote Plumbers are absolute legends 🏆 Angela was so helpful in getting us the right engineer and Andy soon got our hot water back on. No more cold showers or baths 😲 Would recommend East Goscote Plumbers gladly. Thank you - Helen.

Gary very quickly sorted out a leaky shower pump for us. Very fast initial assessment and a very thorough job which turned out to be trickier than expected. Very competently sorted out the problem and got it all working great and was very courteous throughout the whole job.

Had a boiler service done by Gary. He was friendly and explained everything well and showed me some common troubleshooting solutions! Very pleased with the service at EGP.

Gary came out to service the boiler and did a fantastic job. He was professional, friendly, and took the time to explain how to get the most out of the system. He shared lots of useful tips on how to run it more efficiently, which I really appreciated. Excellent service—highly recommended!

Russ and Lacey at EGP have been so helpful this week - highly recommend!

Russ and Lacey visited our offices to service the aircon units and were fabulously polite, clean in their workmanship and a pleasure to have in the office 😊

Massive shout out to Gary…. Had a leak from the bathroom tap that’s leaked down through the smoke alarm. Gary came at short notice in the early evening. Issue was found super quickly and was sorted to make sure no more water leaked through. Couldn’t have been more impressed with his service. Top bloke. Thankyou Gary

Amazing service provided by East Goscote Plumbers and in particular the engineer Russ. Russ was very polite, punctual and kept me informed of all his actions and work that was required. Russ respected our property as if it was his own. Russ is an absolute credit to East Goscote Plumbers. Thank you. Mr Hopkins

It was very quick and easy to arrange a boiler service with East Goscote Plumbers. Great communication. Russ did a great job, explained everything to me, and was very friendly and polite. He called prior to visiting to confirm the time. Thank you 😊

Russ and Lacey came to fix a leak from our hot water cylinder and I couldn’t be happier with the service. They arrived promptly, were thoroughly professional, and quickly identified and resolved the issue. Their knowledge and willingness to explain everything clearly was greatly appreciated. A really helpful and efficient team – highly recommended!

My grandmother's boiler had broken down and be condemned. EGP have been amazing from start to finish. Russ and Lacey did a fantastic job in installing a new boiler and even fitted a HIVE system for me. Russ set up the Hive app on my phone and showed me how to use it. They were both so friendly and couldn't have been more helpful. A very professional service. Thank you.

We had the pleasure of having Russ and Lacey come round to sort out our boiler issues, and we couldn’t be more impressed. They approached the job with real professionalism, care, and respect – qualities that are becoming increasingly rare these days. Most importantly, their honesty stood out. They only charged for the work that was actually needed, with no upselling or unnecessary fixes. It’s incredibly refreshing to find tradespeople who genuinely care and work with such integrity. Highly recommended – thank you both!

I have used EGP Plumbers again several times this month to get me out of a few pickles and to ask a few questions. Olivia saved the day twice this month by sending out the engineers to fix a couple of big leaks. Kelvin was excellent. Gary also kindly came out and gave me some advice for some future projects. I always recommend EGP Plumbers. Keep up the good work.

Had taps supplied and replaced in our cloakroom Excellent quality work, thorough and quick. Our go to plumbers, whom we recommend to friends and acquaintances.

Hardeep has recently done quite a few jobs for us. He has been very professional and efficient. We are very pleased with the service. Thank you

Andy arrived today to service my boiler all good. Excellent service done quickly and positivly. Friendly & polite. Always used East Goscote Plumbers for the last 20 yrs always a good service.

Great service from Hardeep who found a fault with a part, quoted for the replace and fixed with a couple of days. Highly recommend

Had our boiler serviced by Hardeep. He was very professional and did a great job.

Hardeep and Sam were very efficient and professional. Had our boiler serviced for the first time with EGP, and will definitely be using them again.

Hardip

Outstanding Service from Hardeep at East Goscote Plumbers Absolutely brilliant and professional service from Hardeep. He came around a couple of times and gave us honest, impartial advice that saved us a lot of money. Rather than pushing us to replace our 20-year-old boiler (which would’ve cost £3,000!), he worked hard to clean, fix, and bring it up to regulation. He also installed a new flue and upgraded the piping—going above and beyond to make sure everything was safe, compliant, and running efficiently. In an industry where it's easy to get ripped off, Hardeep is a rare gem. No upselling, no cowboy tactics—just genuine, skilled workmanship and care. If you're in the area, don’t waste time with anyone else. Use East Goscote Plumbers. Reliable, trustworthy, and top quality.

Hardeep came for our gas safety inspection. Courteous service and everything as simple and straightforward as you’d want it to be.

Hadeep was a very professional, friendly person who did his job very well. A credit to EGP.

Hardeep came and serviced our boiler he was very efficient and made no mess. His knowledge of our heating system was top notch. Great chap. Well done Hardeep

Kelvin and Gary were friendly, fast and sorted the problem with no issues. They gave advice and went out of their way to ensure I can manage simple radiator /heating issues in the future myself. Brilliant service and totally satisfied with EGP

Kelvin came out to investigate a leaking shower. All fixed and done within the hour. Excellent service.

Great service from Kelvin

Hardeep and Sam were absolutely fantastic, sorted our boiler service and then fixed various issues with our boiler and water tank which we had left unaddressed for far too long and could have cost us a fortune if not sorted. So polite and explained everything along the way, work was also done in very good time. I highly recommend these guys for all your plumbing needs.

Harden was professional and courteous.

Hardeep and Sam have just been and done our boiler service. Both a credit to their jobs. Very knowledgeable and explained everything they had done which included a couple of bits that needed fixing which they were happy to do complimentary for which we are very greatful for! Thanks very much guys!!

Hardeep got our boiler service done quickly, and explained in detail which parts were in good shape, and which might need replacing/repairing in the coming years.

I recently had EGP out for a boiler and fireplace service (on a fireplace that hadn't been serviced in years) and to check up on some rusty radiators and a misbehaving toilet. Hardeep and Sam were quick and efficient with the services, and arranged for the parts and a return slot to get the radiators and toilet valves changed. Overall the team were efficient, friendly and professional. I would happily use EGP again for any future gas/plumbing work, and recommend their services.

Kelvin arrived a day early (as he was nearby) to have a look at our leaking toilet. Came next morning and now have peace of mind of not finding water in bathroom! Will use again...

Hardeep came to service our boiler today. He was very polite and friendly. He went through everything with me and showed me what he did. I would definitely book again next year. Thank you!

We used EGP for our new boiler, they were fantastic from survey, price to installation and after care. Kelvin came and fitted new bathroom taps, he was quick, professional and knowledgeable. I completely recommend them and have no hesitation in trusting their expertise.

Hardeep and Sam were very efficiant in their work.

Had Nick come and change a tap for me this morning. Highly professional and courteous. Thank you Nick and EGP.

Kelvin came over to repair the silicone seal on a shower base that had been causing a leak. However, he quickly identified that the base was not correctly positioned and moved when weight was applied. He managed to get underneath to tighten the legs and also noticed a minor issue with the waste flow pipe, which he promptly rectified. A highly professional service, demonstrating excellent workmanship and a strong sense of duty and care.

This is the second time we have used EGP. This time round Richard came to fix our en-suite shower as the temperature control had stopped working. A new temperature cartridge was fitted by Richard and now we have a fully working shower. Richard was friendly and professional and we would recommend EGP for anyone who needs the services of a plumber.

Hardeep and Sam did a great job, without delay; they explained all they had done and showed evidence of the readings and work done. I recommend them highly.

I was phoned by the engineer, Chris Goodman, prior to the appointment to confirm his arrival time. Chris was very tidy with his work and he explained in detail the work that he had undertaken. He answered fully all the questions that I asked and was very professional throughout. I had East Goscote Plumbers to service my boiler again. This time it was Hardeep who phoned me beforehand to confirm his arrival. Hardeep was thoroughly professional and worked tidily throughout. He showed me images of the boiler that he had serviced explaining in detail what he had undertaken. He provided all the necessary certificates and details of the work he had completed. A 5 star service again.

My thanks to everyone at EGP for their kindness, understanding and prompt response to my call for help following the breakdown of my combi boiler yesterday. From my initial telephone call to them at 9a.m.to resolution and repair by Gary (their very polite and extremely efficient engineer)took just under three hours. My wife (who is a dialysis patient) and I are both in our eighties and marvel at how refreshing it is to find a company that actually care about their elderly customers and go out of their way to help them during their time of difficulty.

Hardeep and Sam did our boiler service for us, they arrived promptly, were very efficient and left things tidy. Many thanks

Hardeep and Sam came over to service our boiler. Both did a fantastic job from start to finish and Hardeep was exceptional in explaining everything thoroughly and also gave some great tips. An invaluable asset. Thanks!

Fabulous service, i phoned I spoke to Liv who quickly sorted me out with an appointment the same day with Kelvin the plumber, who quickly mended the leak on the toilet, lovely young man, thank you 😊 very impressed

We have used East Goscote plumbers and electricians for many years and have always been been happy with their work. We have just had a total bathroom refit done by Kelvin and he did a superb job. He was very professional, arrived punctually and worked very hard to leave us with an immaculately fitted new bathroom. We can wholeheartedly recommend him and the East Goscote company.

Hardeep did a brilliant job today. He was efficient, friendly and informative. Excellent service.

Hardeep and Sam visited to service my boiler and provide a Gas Safety Certificate. They were friendly and professional. Would highly recommend.

We had Hardeep come and service our boiler. He arrived on time and was extremely polite and friendly. He was excellent and prioritised the tidiness of the house. He was very thorough and spent the time to walk me through what he had checked with the appropriate values. I would definitely look to have this service again next year. He was excellent. Thank you so much.

Hardeep was very professional and efficient explained everything well thank you for your excellent service

Visit from Hardeep from EGP who arrived when Expected, explained what the problem was and performed a repair very efficiently with parts already on his van. Overall an excellent service

Hardeep attended this morning to service our boiler. He was efficient, friendly and identified issues that needed sorting and actioned this straightaway. Many thanks

Excellent service from Gary. He phoned ahead, did the job he came for, then cheerfully diagnosed, explained and quicky fixed another issue. Happy to recommend.

Russ and Lacey have just serviced our boiler, answered queries and were very thorough and professional, very reassuring after some conflicting information provided previously from other companies, very happy and would certainly recommend.

Russ was very helpful. He was able to quickly identify the issue and offer a repair.

Hardeep and Sam were really helpful and professional. It was not an obvious problem but Hardeep would not be beaten in working out what was wrong and how to fix it

We have had a repair to our kitchen tap. Kelvin who came to carry it out pointed out that it was under warranty so we contacted the supplier and obtained the necessary parts free. Kelvin then came to fix it. He was booked for "the morning" We asked if he could come so that we could leave by 1. He arrived at 8.30 having telephoned first. He is not only efficient but very personable.

AVOID - weekend call out of £200 (minus VAT which wasn’t clear beforehand) which is extortion in itself. The job took 5 minutes to resolve with little to no effort. The plumber claimed to be a joint owner and if this was the case we would have expected either a reduced call out fee if not free for a very local job that took 5 minutes. Would have been very happy to recommend to others plus use them more regularly in the future had this been the case. To make matters worse they messed up on the invoice and 3 months later sent out an additional invoice with a £40 charge of VAT admitting their mistake. If you want to retain customers or gain new ones I suggest you treat them far better. We have had 2 plumbing issues since and suffice to say east goscote were not ones we contacted. Poor way to do business.

Fab service today from Hardeep and Lucy

Fantastic service this week from Gary at East Goscote Plumbers my boiler had stopped working Gary attended the same day and all fixed Great customer service and would throughly recommend this business and Gary

Just had Hardeep service our boiler, lovely man, very polite, honest and helpful. 5 star rating and would definitely use again.

Honest, efficient, professional service. Hardeep was knowledgable, gave me great advice regarding future maintenance. I would highly recommend EGP.

Hardeep was really professional and got the boiler service completed efficiently. Answered and questions and reassured me on the state of our boiler.

Great service fast and reliable, definitely recommend

I would like to thanks Hardebp for installing gas cooker and gas boiler service. He was very professional and explained everything very well. Also very polite.Highly recommended.

Hardeep & Sam came out to service my water tank. Such lovely guys and very professional. Was a pleasure having them in my home. Would definetly recommend East Goscote Plumbers :) thanks guys. See you next year!

Hardeep from east goscote plumbers came to service my boiler. Very friendly and trustworthy guy, he phoned 20 minutes before arrival, Perfect Service. Thank you

Hardeep was amazing found the problem straight away and fixed with in an hour. Thanks for the service

Amazing service by Gary.. helped no end over the phone and was extremely quick tidy and fixed the job with no issues. Will definitely use again. Very happy with the high level of service.

Had a heating service done today by Hardeep top man very fast and efficient and very knowledgeable.

Had a boiler service today from Hardy at EGP. Good service and gave me all the relevant information needed to ensure the boiler stayed healthy! Thank you!

Hardeep services my boiler today. Very polite and helpful . Great job

Hardeep visited today to service our boiler and tank. Great job excellent friendly service

Hardeep fixed a leak and serviced my boiler. Hardeep was very professional, polite and informative about the work carried out. All areas were left clean and tidy. Would highly recommend.

East Goscote Plumbers came to preform my Gas Boilers annual service. Hardeep was excellent as normal. He showed me photos of ‘before’ and ‘after’ the service explaining exactly what he did. I’ll definitely be using them again. I highly recommend them.

Hardeep & Sam came to service the boiler today. They were very thorough and went through everything with me. Very polite and patient. We’ve used ECP a few times now and have always been really satisfied with their services!

Had a gentleman named hardeep come to complete boiler service. Very nice and pleasant.

Hardeep was brilliant throughout the service, very friendly and informative and would definitely recommend

Fantastic service from Hardeep, arrived on time, gave an informative breakdown of what was done. Really polite and nice gentleman. Thank you East Gostgate Plumbing for yet another great service.

Great service from Hardeep at East Goscote Plumbers. We've used EGP for many years and they've never let us down.

I want to thank Gary for identifying the issue with my boiler and even providing a temporary fix despite the challenging circumstances. Unfortunately, my boiler requires a spare part, but Gary went above and beyond by contacting the warranty service on my behalf. He explained the problem clearly and helped me book an appointment with them. Gary was fair, quick, and honest throughout the process. I know exactly who to call the next time I need help—thank you, Gary!

Hardeep

Hardeep was very friendly, polite, helpful and informative. Would recommend!

Hardeep Thank you for taking the time to get our heating system working well

I am extremely disappointed. I wanted to get a breakdown cover for air source heat pump. They gave me a price. Took my tenant details then emailed me saying they can't cover me they changed their policy. Misleading their customers.

Appointment took some time due to busy winter period. Hardip did a good job and sorted out all the warranty procedure with the boiler manufacturer. Thanks

Excellent service from helpful and friendly plumbers. Kelvin came to check the pressure on the boiler as the upstairs radiators weren’t heating up as they should. He identified that there was a leak on the heating system and called for additional help as the leak was in a very inaccessible place in the roof space. Two other plumbers, Lee and Aaron arrived swiftly within the hour to join Kelvin. They fixed the leak and spent time and care checking that there were no additional issues. Kelvin fitted new cassettes in a kitchen tap. As always the service from EGP was excellent with friendly and helpful staff.

Easiest Review I have ever had to do ask for Richard at East Goscote Plumbers, arrived 2 days earlier than scheduled, was onsite less than 10 mins, identified the problem had the part on his van, Absolute Legend, he’s been to our property before excellent service every time

Came out to fix a leak and did a great job, all done in an hour and friendly and professional attitude. Had several plumbers/engineers with this company over the years and always do a great job.

Hardeep serviced our boiler today (and last year), he was very professional, polite and informative about all aspects of work carried out. All areas were left clean and tidy. Would highly recommend.

Friendly, professional and knowledgeable service by Kalvin from East Goscote Plumbers. Infact the company was very efficient and helpful in sorting out booking the appointment

Nick from EGP came to do a few jobs throughout our home. He was a lovely man who completed all tasks to a high standard and went above and beyond to do a few other bits for us too. Would highly recommend.

Great local company. Managed to get to me despite the snow and floods. Kelvin phoned to see if it was OK to arrive early - it was! He was friendly, polite , explained everything, showed me the problem, completed the job quickly and left everything neat, tidy and dry ( I had a leaking loo). Very happy to recommend .

Two plumbers came around (Hardeep and Gary) Very polite and helpful. Highly recommended.

They came out next day and were able to do a temporary fix until the part arrives so after months of problems I can finally have a hot shower. Kelvin was brilliant and not phased by my noisy dog. I’d definitely recommend.

Hardeep did a great job!

Excellent service - Hardeep took the time to explain what he was doing at each step. Very friendly and efficient.

My radiator was sorted promptly. Hardeep was friendly and happy to offer advise on other parts if the system too.

Hardeep was lovely, quick service would recommend

Hardeep was polite thorough and effiv

Turned up on time, very polite and knowledgeable. Turned the job around quickly. Would have Hardeep back again 👍

Hardeep was very courteous and professional whilst attending to our boiler service.

Hardeep was a very helpful, friendly and gave us an excellent service. Thank you very much. Jane Evans of Broughton Astley.

Very happy with the service carried out by Hardeep for East Goscote plumbers. Thank you

Absolutely brilliant service! We got booked in quickly and then when our boiler problem worsened, the team pulled us in sooner without issue. Hardeep was fantastic! He clearly cares about the work he does and did a great job on promptly repairing our boiler to a high standard. We'd previously been quoted a lot of money by a different company for a flush-through, however Hardeep confirmed this was not actually required and saved us spending money we didn't need to. Hardeep has also talked us through things to look out for and what to do. We've felt very looked after and in good hands. Would highly recommend! Thank you so much Hardeep and team!

The plumber was very helpful and friendly and explained everything to me

Hardeep completed our annual boiler and cylinder service yesterday. Great work from EGP. Thank you again Hardeep for your excellent, polite and thoughtful service.

Great work from Hardeep today! Straightforward and friendly boiler service. Thanks!

Andy was extremely helpful and friendly. Resolved the heating issue in the property quickly and made sure that the boiler and all the radiators were working. I would strongly recommend East Gascote Plumbers to friends and family.

Kelvin and Sam fixed our leaking shower and fitted a water filter. They were very friendly and professional - highly recommended.

Kelvin came to fit a new tap, and washing machine. He did an excellent job, and was very friendly. He even took the rubbish away. Would definitely recommend.

We have used East Goscote Plumbers regularly over the years. Today it was Kelvin replacing a kitchen mixer tap. As always, they were responsive, professional and the job was well done. Highly recommended.

Great service from the admin team to Nick the plumber who has visited a couple of times. Nothing too much trouble. Highly recommend

Craig & Gary Came out at such short notice on the same day that i rang about my heating not working! Thankyou very much both!

I had Gary replace my Bath taps. He was fab. He communicated everything professionally from beginning to end and did a nice job. Would highly recommend!!

Hadeep and Lacey carried out service on two Gas fires and our Boiler. Very satisfied with the service. They are good communicators and respectful. I am very happy to recommend their service.

Engineer Randip from East Gosote Plumbers serviced our boiler and pressure vessel today. He was an efficient, pleasant and experienced man, who did a very good job. We have used these Plumbers for a few years and have always been pleased with there high standard of work. Mr and Mrs Noble

Had replacement boiler. From start of process customer service was very good. Work carried out by Aaron and Craig supported by electrician Sam who were professional and efficient would certainly use again.

Hardeep came to fix our boiler today. He was polite, tidy and did a great job for a great price

Hardeep, visited today to do a boiler service. Quick, efficient and friendly. Would highly recommend.

Hardeep came again to service my boiler and check a couple of radiators and as before offered a great and helpful service.

Boiler Service from Hardeep - great service and will always use EGP again. Thank you!

Hardeep and Lacey very polite and respectful, fault sorted 👍

Hardeep and lacey were professional, tidy and courteous. Great job.

Hardeep and Lacey attended to service the gas boiler and were professional,helpful and friendly. Also explained the results of the service findings. Excellent.

Great Service from Hardeep. Got everything sorted and running again. Brilliant 👍👍

New radiator fitted. Russ and Lacey were very efficient and friendly. Did a great job thanks.

Efficient and professional service by Aaron and Sam fitting our new boiler!

Hardeep came and did a great job explaining all he had done. Very polite and informative. Thank you!

Hardeep came to service boiler and was very professional and helpful

Phoned with a leaky tap at 10:30am in the morning, visit completed and new taps fitted by 12:00 the same day by a cheerful plumber. Can't fault them.

Hardeep was good - on time, courteous and did his work.

Thanks Hardeep for work this morning, much appreciated and great service!

The plumber arrived on time and was very quick repairing the leaking condensate pipe from the boiler. Hardeep, the plumber, was very friendly and informative regards the problem.

Commissioned EGP to install an air source heat pump in 2024 and have to say they were brilliant through the whole install. We were well guided through the process by Nathan, their technical sales manager, who planned the job sensitively around our house and was always on hand to answer our questions. The install was brilliantly done by Aaron, Lee and Sam - who were careful and considerate to our house, despite having to rip all the existing pipes out and replace them, and they worked with us to find the best solutions when a challenging situation arose. I would definitely recommend them and use them again in the future..

Top notch bloke Hardeep. Nice and friendly

Hardeep was very though. He was punctual and very polite and helpful.

Russ and Lacey have done a fantastic job of fitting 6 radiators for us today. Lovely people who worked really hard.

Very good, quick, professional and explained everything in detail

Radiators were randomly coming on when the shower was on, so the boiler needed a new diverter valve. Hardeep and Sam came and replaced the part quickly and efficiently, thus rectifying the issue. Great job!

EGP have been out to sort a few issues within our new home. Hardeep and Sam have been really helpful, professional and friendly! Would 100% recommend them to a friend!

Brilliant service - thank you

Hardeep & Sam were extremely helpful and quickly solved the problem,

Sam and handeep just came and serviced our boiler. Quick, friendly and polite 👍🏼

Came to do my boiler which was loosing pressure Hardeep and Sam were super explained everything fixed the issue and gave me tips on energy saving too would highly recommend their services

Friendly, efficient service by Russ and Lacey. Pleasantly surprised by the lovely Lacey, great to see woman interested in plumbing as a career.

Had a hot water tap installed today by EGP, been using this company for 8 years now. Hardeep & Sam did a great job very clean and professional and explained how it all worked. Top job thanks 🙏

Hardeep and Sam were very friendly and did a good gas safety check

Gary is the most helpful and professional person I have come across. Always happy to help and provided a great service. More companies need people like Gary to ensure the customer is getting a great service! Thank you Gary!

Excellent service provided hardeep to from egp would definitely recommend

Absolutely brilliant 5* plumbing service from East Goscote Plumbers & Norman, our plumber today. We’ve bought a new Jelson home and Norman did a fantastic job sorting out a couple of 6 months maintenance jobs for us. This was part of the Jelson after sales service who are a super team. Literally every single member of staff across all divisions we have experienced have been completely professional, honest, hard working and can’t do enough to make sure a job is done properly & efficiently. Thank you Norman for solving our plumbing issues! We wouldn’t hesitate to ask for you by name in the future if we have any plumbing issues.

Hardeep and sam did a great job

Hardeep was very good and helpfull Will ask for him again

Great professional thanks hardeep

EGP's Hardeep was first class. He identified and resolved the problem with the seating of the thermostatic valves on our radiators in double-quick time. Even better, he also showed me how to do it myself should the problem recur. I shall in future be using EGP for the annual servicing of our boiler.

Wonderful customer service all round. Lisa, who booked us in, was super friendly and helpful. Managed to get us a cancellation with Gary coming out same day after a few hours to fix our boiler. Very knowledgeable and he sorted the issue with little fuss. Would definitely recommend.

Prompt efficient and very helpful service. I will use EGP again

Hardeep was very friendly and fixed the problem quickly

East Goscote Plumbers. Thank you for sending Hardeep to swap out a running kitchen mixer tap. He introduced himself at th door and even gave Jack th dog a wee fuss before getting stuck in to th task at hand. Polite, professional and thorough. Checked everything was leak-free before leaving it clean and dry. Thank you

Really happy with the service. Booked a boiler service on Thursday, for the Monday. Gary visited and was really friendly (the dogs loved him)! Will definitely book again for next year.

Hardeep and Lacey were lovely, really helpful and friendly

Hardeep and Lacey came to do a maintenance check on our boiler. Kept me informed with what they were doing and showed me the numbers which were great. 10/10 would recommend :)

Nick was absolutely outstanding. Checked all our pipes in our bathroom and brought our dishwasher back to life. Highly recommend he's one lovely block, very easy to talk to and very trustworthy.

Hardeep and Lacey did a brilliant job, thank you.

Norman swaby I am very pleased, he did a great job, always giving me explanations when I had questions.

Hardeep attending today and sorted the issue quickly and efficiently. Had the part on his van and fitted without any problems. Left the area cleaner than he found it. Thank you.

I booked an annual service for my gas boiler and water cylinder. Hardeep was punctual, polite and professional in his job and fixed any small problems very quickly. It only took about 40 minutes. Very pleased with the service that Hardeep provided.

Hardeep and Sam did a great job of fitting a new shower bar!

harder and Sam installed a heater for us and were very efficient and courteous and did the job very quickly. Highly recommended

Hardeep and sam came to service my boiler. Called prior to arrival. They were polite and professional and both nice guys. Ran the through the health check on the boiler with me before leaving. Would recommend!

Hardeep and Sam were punctual, professional and polite; boiler and cylinder service completed efficiently, appropriate advice offered, and cleaned up at the end of the job.

We had 2 A/C units fitted. From quote to completion took 10 days (3 days install), and was completed in a professional and courteous manner by Nathan, Russ, Lacey and Craig. Everything was done by the team, even furniture removal. Costs were competitive with 2 reputable systems fitted. All in all we are very happy with the finished product and would have no hesitation in using and recommending East Goscote Plumbing/Electrics again.

Wonderful efficient service. Found problem quickly, fixed the problem for free, explained the cause of the problem, explained that the issue could possibly reoccur in the future, offered a solution to mitigate this (x1 part replacement), and after discussing a little further, the part was replaced quickly (very reasonable price). Very clean repair work. Very friendly as well….Would highly recommend. Thank you a great job 👍🏽

Just had hardeep come to check out boiler a very through check polite telling us that boiler is okay very good service

Angela and Hardeep were both brilliant, getting us back up and running in no time. Massive Thank you !

Lewis Moore was friendly and respectful of my home. He explained what he was doing, and even went away and got some paint to touch it up completely. Very happy :) Gary attended on a seperate visit to repair my boiler. He got in touch with me straight away and arrived very early the next morning and it was fixed within 5 mins. really friendly and helpful. Amazing service!

Excellent service, the guys were polite, knew what they were doing and did a great job

What a pleasure to receive prompt, helpful attention at every stage, from the first phone call to the final fully-functional shower. Well done Andy!

We have used EGP for quite a few jobs now from big to small and I can honestly say they have been fantastic. We had Richard and each occasion and he was the ultra professional and explained everywhere was doing and why. Will always continue to use them going forward.

£78 charge just to quote for work! Be careful using EGP, they are owned by Jelsons the house builders, stick to local plumbers! I asked EGP to visit the property as was having issues with a leaking toilet. The plumbers came for approximately 5 minutes to assess, and 5 minutes to quote that the entire toilet needs to be rebuilt and it would cost £300+, and then also that they wouldn't be able to do the work for another week. I cancelled the work as I was on holiday the following week. They then sent me an invoice for £78 for a call out charge!! 10 minutes they were at the property! I would accept paying something for the time spent to review, although i've never been charged for a quote by any other company, makes no sense from a busines perspective as i will never use EGP again at the risk they won't do the work and charge me what i thought i would be paying for the work. I have now discovered that they are a subsidiary of Jelsons, so I will stick to actual local plumbers from now on to support the local community.

We have just had air conditioning installed into our kitchen dinner, and main bedroom. Firstly Nathan came round to look and provide us with a quote, he was very polite and friendly, and gave us confidence in the company. Russ and Lacey were with us on day one, again very polite and professional, and cleaned any mess made, they kept us well informed of progress, and any decisions necessary. It only took two days to complete, with Craig and Lee joining the team, with the same professionalism. The inside units are bigger than I envisaged but working well and very quiet in the bedroom, so overall I we are very happy with everything.

We recently had two air con units installed by Russ and Lacey who did a great job. From the initial consultation with Nathan to the final installation, everything was handled professionally and efficiently. They took great care to ensure that the installation was done correctly and cleanly, without causing any disruption. The pricing was transparent, with no hidden fees, and we felt it was a great value for the level of service provided. Highly recommend, thank you.

Hardeep and Sam put hot water tap outside for us! Quick, tidy and efficient! Thanks!

hardeep and sam cam to fix the pump and sort out my.hive which without their help I could not have fixed it they were both very professional and polite and very patient definitely would recommend them and east goscote plumbers who r always helpful when u call thank u all

Hardeep and Sam came to fit our new tap this morning, nice quick service and very friendly and polite. We have been using EGP for a while now and will continue to in future 😊

Hardeep and Sam attended our property today to service our boiler and hot water cylinder. Absolutely excellent service from them both and East Goscote Plumbers. Their work was to an excellent high standard, very clean, very efficient and time management was excellent. A very friendly chaps too! Highly recommend Hardeep, Sam and EGP for all boiler and plumbing requirements! Thank you

As always, EGP provide wonderfully reassuring and professional service. The engineer this morning solved a problem brilliantly - thank you Hardeep and Sam.

Hardeep and Sam came to service my boiler and water cylinder. I have had a drippy tap in the kitchen for months causing a noise that woke up as up at night! Hardeep changed the tap for me made sure all is well cleared up water and sorted out the leak below the tap too. Strongly recommend their services. Happy customer for sure!

We have been using EGP for decades and found them to be friendly and efficient - more importantly they are reliable and do a good job!

Hardeep and Sam

Hardeep and Sam were prompt, friendly, considerate and did a quick, effective job. Left everything tidy. Thank you.

As ever - top service. Had deep was professional, efficient and helpful.

I had a dripping/streaming in the cistern, Gary was really polite when he called to book an appointment and on the day rang before appointment that he is on his way. Explained everything thoroughly and sorted the problem out. And also added anymore problems don’t hesitate to contact again. I can’t praise him enough. Would 100% recommend to family/friends

Russ was great. Hopefully we won’t need the boiler much before winter but it’s great to know it is installed and working

Excellent service from the initial phone call, to the engineers attending and fixing the problem. Gary and Craig were efficient, polite and understanding of mums dementia as they took time to explain her. Thank you so much.

Hardipe and Sam called resolved the pressure loss problem and service the boiler good job 👍

Craig came on time and got the job done quickly and efficiently. Can not fault him. Professional service. He likes coffee with milk and one sugar!

Called them out for a leak from my boiler, Turned up when they said they would, both were friendly and professional, fixed the problem in under an hour and charged me a fair price. Would definitely use again and would highly recommend.

Engineers Hardeep & Sam were very professional & thorough. Very good service.

Hardeep and Sam were excellent. Very polite. Did a good job on the service, explained things well and reasonable price. £99 for service. Will likely use again next year.

Quick, professional and friendly service from Hardeep. Spot on.

Fantastic as usual. Russ and Lacey arrived promptly and were professional throughout! Sorted out the problem with no fuss and heating and hot water returned! Thank you both!!!!

Excellent work from Russ and Lacey, boiler replaced with the minimum of fuss, neat and tidy job. Very pleased with the result.

Hardeep and Sam did a great job. Nice guys to boot!

Called to advise they were on the way, Hardy and Sam were very friendly, advised what had been checked and the results, and advised when they would need to be tested again. Very efficient and great service. Would highly recommend them.

Excellent service from Hardeep. Very professional, knowledgeable, clean, tidy and friendly. We're in a Diocesan Property in Kibworth. Serviced Boiler and Gas fire, left a CO2 alarm too. Good man, happy with the service, thanks

We had Norman over to fix an issue with our dishwasher not receiving any water. He was great. Lovely man who fixed our issue in great time. Thank you so much.

Excellent service, very friendly and informative, Russ and Lacey were fantastic. Would definitely use again! Thank you 😊

Friendly staff , on time , boiler service completed , will carry on using . Thankyou Craig

Hardeep was excellent. Courteous, efficient and clearly explained issues and observations to me. Thank you.

Russ and Lacey just completed our boiler service. Arrived on time no mess all done promptly and cleanly. Thank you

Hardeep, and Sam were great! Polite and professional!! Boiler and gas check all done!!

Hardeep from East Goscote Plumbers came to service my boiler. Did a fantastic job and even added a new valve that I accidentally broke off. Really polite and friendly guy and great service provided.

Norman and Nick came to fix the leaky gutter in the back garden, they were very friendly and polite and did a great job in quick time! They even stayed longer to help me fix an issue under my sink which they didn’t have to do - very helpful! :)

Hardeep and Sam serviced our boiler and unvented hot water cylinder. They arrived in time slot given when I booked, were clean and put things back as they were once they finished. Very happy with the service received

Speedy and efficient. Fit me in last minute when my toilet was leaking and fixed it first time

Just had my annual boiler service by East Goscote Plumbers. An excellent service provided by Hardeep. Arrived on time and noticed a slight issue with the flue. Highly recommend

Excellent service from Hardeep. Very professional, knowledgeable, clean, tidy and friendly. Explained what he'd checked and found and recommended an inhibitor top up. Great engineer, very happy with the service, thanks

Excellent service, very friendly and knowledgeable- very impressed with the work.

Garnet and Sam attended to service the boiler polite and helpful and quickly completed the service

Hardeep came and serviced my boiler yesterday he was very professional and friendly and did a great job, gave me all the information needed

Booked a boiler service Came promptly Hardip was very helpful and friendly very knowledgeable Sorted everything out promptly Definitely would use again 10/10

Just had the annual service done on the boiler by East Goscote Plumbers. Hardeep let me know he was on his way and set straight to work! He was very efficient, explained what he was doing and why, and showed me the results so I could see for myself. He also sorted out a loose bracket on one of the radiators for me which was much appreciated! Polite, friendly and very tidy - thanks very much Hardeep!

Used East Goscote Plumbers upon recommendation, as we needed our boiler serviced. Hardeep was knowledgeable of our boiler and helped answer our queries. Thank you!

Hardeep popped over to do a boiler certificate, extremely friendly and happy with the service provided.

Norman came and fitted a kitchen sink and serviced our boiler. He was extremely polite, helpful and did an excellent job. Would fully recommend.

Hardeep came to do an annual inspection of our fire and boiler. He was thorough, professional and friendly.

Hardeep was our plumber, lovely and friendly and did a great and very thorough job. One very happy customer here 😀

Hardeep the engineer visited for my yearly boiler and cyclinder tank service. Very polite cleaned up after and efficient service. EGP reliable and usual been using for several years

Russell and Lacey did a great job installing my air conditioner. Both were very pleasant and left my lounge just as they found it.

I recently arranged for EGP to complete a boiler service, which unfortunately for me turned into a replacement. I opted to have the boiler relocated at the same time and found the team to be really supportive and helpful throughout. The existing system has a number of 'features' built up over the years but both Nathan and Lee spent the time to understand and tailor the best solution. Installation wasn't without a few unexpected challenges - all of them were tackled without worry or compromise and explained in a way I could understand and have confidence in the solution. The system has been in for a couple of weeks now and I have no complaints, a massive improvement over the previous system - just in time for summer! I was able to work from home during the installation without much interruption. It was nice to have someone to share a tea break with - though I hadn't anticipated the biscuit politics :)

Hardeep boiler engineer just serviced our boiler his work was clean tidy also very thorough he was very professional and polite would highly recommend EGP

Very quick service, phoned up with a problem with my boiler and they came out the nest day. Just had HIVE installed and service. Hardeep was very professional and knowledgeable, would definitely recommend

Hardeep came to my property today to do our gas safety certificate, he was so professional, friendly and a very down to earth guy. HIGHLY RECOMMEND to anyone :)

Hardeep from East Goscote Plumbers did a great job courteous and efficient

Brilliant service from Hardeep today. Arrived promptly, worked in a clean and tidy manner & was friendly & professional throughout the visit!

Another great job done, thank you east goscote plumbers.

Richard came out to fix a leaking radiator, he quickly diagnosed a faulty valve & within minutes had replaced the valve. Quick & very efficient job. Better still, as EGP had fitted this radiator recently, they won't be charging me a thing. I recommend this company.

Great gas and boiler service today done by Gary! He was efficient and tidy and also fixed the leaking sink 😀 Highly recommend these guys!

Recently moved to area and found had a leaking stop tap. Contacted EGP and were able to fit in the job following week. We took opportunity to add an outside tap which was on our list. Job done on time and good quality. Definitely recommend and will be using for more work shortly!

Russ and Lacey did a fantastic job. On time, personable, knowledgeable and professional. Thank you EG Plumbers

Rang them Monday afternoon and they came out first thing Tuesday morning. Hardeep was fantastic, serviced the boiler and fixed the hot water and leaking stop tap for us. Will definitely be recommending as well as having my boiler serviced every year by these guys

Very good service. Polite and professional engineer Hardeep.

Hardeep and Sam service was very professional and performed all the required checks as part of the boiler and gas checks. Hardeep also helped resolve another issue I had with a leaking radiator valve

Aaron worked very hard to complete the upgrades to our heating and hot water system, with additional support from Lee and Nathan. He was efficient, tidy and kept us informed as he worked through the tasks. Definitely recommended.

Excellent service. Hardeep was great

Perfect job by hardeep and sam

Had hardeep and Sam fitting a new cooker, excellent service!!many thanks

Wonderful service. We had a central heating emergency they came quickly resolved the problem. Gary was professional and knowledgeable and gave good advise going forward. Also friendly and reassuring. Would highly recommend 👌

Just had our boiler serviced by Hardeep. Very polite and efficient. Gave some good advice regarding our heating system. Very highly recommended.

Changed to EGP from British Gas. Hardeep came and did a FULL professional service on our boiler and system. We had never had a proper service like this in over 20yrs with British Gas. Very friendly, professional and efficient. Thank you.

Very efficient and professional with a clear pricing structure based on hourly rates. Highly recommended....

Lewis came out to fix a small leak on a radiator . Brilliant service and communication

Great service today from Rich. Arrived on time and very professional - explained in a language I could understand. Work was really neat and cleared everything up afterwards. Really appreciated many thanks

Just had my old cooker and hob taken out. Russ & Lacey did an excellent job!!! Very efficient, very friendly, were very quick and left no mess!! Great service!! Thanks guys!!! 👏🏻😊

Great service. We reported the issues with our new build few days ago and now everything has been resolved. Lewis, the plumber ,was extremely polite and explained the problem, and fixed it in no time.

Superb service and excellent staff!!

Lewis has been great today. Fixed our 3 issues. Great guy all round!!

Lewis was polite, friendly and really helpful.

After a minor boiler issue got worse East Goscote Plumbers got my appointment moved forwarded by two days. Russ and Lacey had the problem sorted and the boiler back up and running properly within half an hour, without any fuss or mess.

Lewis was super helpful and got the shower leak fixed promptly.

Lewis has done an outside tap and shower tray for us. Both jobs done quickly and really clean and tidy. Would recommend.

We called gary out as an emergency after drilling through a water pipe in our downstairs toilet. He was here within half an hour and fixed the issue quickly. He talked me through every step and reassured us it was okay. He was extremely friendly, professional and helpful and I will absolutely use again for any future work. Highly recommend to anybody for any plumbing work required. Thank you Gary!

Great, friendly and quick service from Gary. Thanks.

Lewis moore

Great service from Russ and Lacey

Great service from Lewis, he was on time was quick to diagnose the issue and efficiently resolved the problem

Lewis attended nice and early was very good and cleared the faults on my plumbing and some extras that he noticed.

Lewis come round to look at my ASHP as I wasn’t getting hot water. Great service, on time, friendly and efficient. Would definitely recommend.

Excellent service from East Goscote Plumbers - Russ and Lacey phoned ahead with their time of arrival and did a great job servicing the boiler and cylinder, and they efficiently located and fixed our central heating problem.

Fantastic service from Russ and Lacey. Highly recommend!

Lewis was very helpful today and sorted all my issues out! :)

Just like to say a huge thank you to Gary S for coming to do my Gas Safety check. He's always very helpful and friendly and goes out of his way to do appointments to fit in with the customer. Great service. Greatly appreciated.

Called EGP as we had no hot water. Lewis was fabulous. Very quick, came out within 2 hours. Brilliant communication & customer service. Couldn’t have asked for a better service! Thank you

Gary came to our house and fixed a problem today. We could not be happier with his work. Really nice guy too. Very very impressed, would recommend to anyone.

Boiler service 👍 Russ and Lacey was really polite, very helpful and professional today. Thank you 👍

Great experience with Andy

Lewis was friendly and quick to sort the problem, thank you

Extremely prompt and professional service provided by Lewis Moore today, would highly recommend. Thank you 🤩

Brilliant service. Arrived early for appointment. Fixed shower and also sorted a sink problem out in less than an hour.

Lewis Moore did a good job with our maintenance issues. I would highly recommend EGP. Keep up the great work! Best wishes!

Responded promptly when a repair was required after a gas leak had been detected. Excellent service from Gary who called ahead with an estimated arrival time, made the repair and checked everything was safe and fully functioning before leaving. Couldn’t ask for better service.

Quick efficient and really nice chaps. Would recommend.

Overall, I would recommend East Goscote Plumbing for plumbing and renewable services. I had a Valiant Heat Pump, water underfloor heating and radiators installed by EGP which has been working well for several months. I was impressed that they came out to assess my requirements and asked all the questions they needed to get me the ASHP best suited for my property. Others I had to quote didn’t do this and oversized the pump. Over the course of the work EGP were very good and although the install itself didn’t always go 100% smoothly, the team would always come back on short notice when I had concerns.

Great efficient service from Russ! Prompt, knowledgeable and thorough!

Very good experience from booking to payment. Richard replaced our stopcock with a lever ball valve & made me laugh while he did it. Always a pleasure Richard. Thank you!

Russ and Lacey have done a great job today. They were polite, efficient and tidy. Great job, thank you!

Russ and Lacey did a wonderful boiler service for me today. Love using EGP and will continue to do so.

Lewis was absolutely brilliant, fixed everything we needed plus more and explained everything he was doing. Thank you so much!

Absolutely superb service, so friendly helpful and informative. Happy to answer any questions and explains everything needed to be done. Efficient, well dressed and clean van just goes to show this level of service is impeccable. Strongly recommend to anyone requiring work to speak to this chap first!! You won’t go anywhere else

Hardeep was an absolute legend! Rescued a pigeon from behind my gas fire. Efficient, polite, friendly, clean and tidy work. Would definitely recommend! Excellent service, thank you!

Really appreciate Lewis Moore’s help with our plumbing/drainage issue. He was keen to help, kept me informed on what was going on and delivered on promises. Thanks Lewis.

Lewis was great thanks very much number one😃

Hardeep was fabulous. Great friendly service. Could fault him. Great job!

Hardeep, East Goscote Plumbing, was very knowledgeable and courteous. I was very happy and impressed with his work and professionalism. 10/10 Thank you Ivan

Lewis resolved my hot water issue and a couple of other problems, he was so friendly and helpful and explained the reasons for the problems in the first place. I would not hesitate in recommending East Goscote plumbers and would like to add a 5 star review for Lewis.

Lewis absolutely brilliant very obliging

Lewis very efficient, explained everything fully, very tidy and friendly

Great customer experience, kept fully informed and reassured about the work needed throughout by Russ and Lacey- highly recommend EGP

Lewis came out and fixed my issue with my hot water very quickly he was extremely polite and was in and out within 5 minutes very happy x

Excellent service from EGP, as usual. Rus and Lacey were professional, polite and respectful, a pleasure to chat to. Completed the boiler service and left everywhere clean and tidy. Wonderful company.

Friendly guy explained everything well his name hardeep

Hardeep was very friendly & helpful, would definitely recommend EGP

Rus and Lacy were great. Very efficient and helpful!

Lewis was great thanks

Russ and Lacey were brilliant, and have done a fantastic job of fitting our new boiler.

Lewis was a pleasure to deal with, polite, proactive, and efficient. Delighted with the service.

Would recommend - had Lewis to fix a leaky radiator who was quick and efficient and even kindly showed me how to re pressurise my boiler. Thanks!

Great service from Lewis. Fixed problem quickly and resolved a couple of additional items that were not part of the original call out. Brilliant!

Dorothy and Cedric say a big thank you to Gary and Angela for the excellent way they solved our central heating problem.

Fantastic service from start to finish. Lewis communication was second to none, he knew exactly what was wrong and fixed it promptly and efficiently. Brilliant customer service, thank you Lewis.

Great service and communication. Lewis was on time, explained the issue, did a great job and was friendly.

Thank you to Richard who has done a fantastic job. Very calm and pleasant dealing with my elderly relatives and managed to fix their toilet promptly.

Fantastic service provided by Lewis once again. Issue with kitchen sink tap leaking, all sorted no issues. Service with a smile and Lewis always gives good advice. Thank you

Very efficient, Russ & Lacey were very friendly and positive

Russ and Lacey were great. They arrived on time and got on with things. They kept me informed about what the were doing and now I'm warm!

Hardeep was very helpful and knowledgeable, would use EGP again

Got in touch when they were coming.Arrived on time Explained everything when finished. Nice having a chat . Overall recommend to everyone.

Great experience with Russ and Lacey. Quick and efficient. Lovely people

Russ and Lacey did a wonderful job of sorting out our boiler for us. They went above and beyond. Very good work!

The team were great, they let us know when they were coming, worked tidily and quickly and were very pleasant to have around

Always had East Goscote Plumbers to carry out our work. But this time it was special. Had Russ and Lacey to service and repair our boiler, he rang me with a time of arrival and when they got here they were both polite, VERY tidy taking great care in my property. Russ was very knowledgeable and Lacey was a very keen apprentice. My boiler is now working and serviced... they are credit to your company. And I can't reccomended you enough. Thank you.

Hardeep was very helpful and explained everything so we could understand it. Excellent service.

Had my boiler serviced by hardeep today from egp excellent service one of the best yet would recommend hardeep for servicing in the future well done egp for having excellent engineers, service was better than BG

I had my annual boiler service today by Hardeep. Great service, very thorough, polite and hard working. Thank you very much.

Again I have just had my boiIer serviced by EGP and as always they have done a great job! Hardeep was polite, punctual and very friendly. I would thoroughly recommend this company to anyone, as in my experience, they are outstanding.

Russ and his trainee, Lacey, turned up on time and proceeded to carry out a very thorough service on our boiler and system. The pair of them were very clean and tidy and kept me informed what was going on. Well done you two, we really appreciate your work!

Boiler Service was carried out professionally and efficiently. Advice was given. By Hardeep

Really pleased with Russ and Lacey’s work - sorted out our leaking waste pipe really quickly - great service and value!

We recently had an air conditioning unit fitted by Nathan and the team at EGP and EGE (Thank you Fraiser). Having used EGP for many years, I can say that they have always exceeded our expectations and this time was no exception. Polite, professional and sometimes even funny. If you provide the coffee/tea, they'll provide the goods 😀 (naturally they don't expect drinks, but are grateful when they're offered) You have my continued thanks and customer loyalty.

Russ and Lacey were great today serving our boiler. Arrived on time, friendly and explained what work they were doing. Thank you for making the process so easy from booking through to payment.

Lewis kept us informed of appt time , sorted problem out very quickly . Hopefully problem now solved .

Very thorough annual service of gas central heating boiler and two gas fires by Hardeep, with clear explanations and advice at each step.

Lewis Moore came out to repair our leaking sink spent time finding the issue then repaired it with speed and care and even sorted our washing machine hose to prevent it from leaving a dirty smell.

Excellent service. Hardeep was polite, knowledgeable and efficient. Have used EGP for boiler servicing and issues (very few) since installation many years ago because their workers are always friendly, reliable and competent.

As usual great service from East Goscote Plumbers. Richard, the plumber who came to put in a new mixer tap in the kitchen, was punctual, cheerful, polite, respectful and hard working. It wasn’t the easiest tap to fit but Richard brushed off the awkwardness of the fitting and once the tap was fitted waited a while to make sure everything was working efficiently. The communication by EGP and quickness to reply to requests for work to be done was exemplary.. Thanks from Ian and Julia.

Lewis did a good job. Thanks

Lewis did good job for me at my residence.Thanks

Excellent service from Russ and Lacey - solved all my issues quickly and efficiently, pleasant to deal with.

Hardeep was excellent. Extremely professional and as well as thorough boiler service sorted out minor problem with radiators. Would highly recommend EGP, always find them extremely good.

Just moved in to our new home and needed things altering, water solar panels servicing and a couple of leaks sorting. Andy our plumber from EGP made 2 visits and gave excellent service, got everything done as requested and left everywhere clean and tidy. Many thanks.

Very quick and professional job from Russ and Lacey and cheaper than I thought it would be.

Russ and Lacey were fantastic. Super friendly and very professional. Would definitely recommend!

Friendly and knowledgeable. Hardeep fitted Hive and made sure I understood how it worked. Great service.

Russell & Lacey at EGP are excellent . Phoned to let me know what time they were arriving. A very professional tradesman and a very keen apprentice. Top marks for both of them. Excellent service and would definitely recommend.

Absolute life saves Lacey and Russ! Brilliant service came round and worked out the issue with the boiler. Arranged to repair the boiler the following week once new part in stock. Cannot recommend them enough. Great service and lovely people. Thank you very much.

Russ and Lacey arrived promptly and carried out the task effectively. Very impressed with the service and will definitely be using EGP again!

Thank you MR Hardeep from East Goscote Plumbers for fast and brilliant job. 👏

Hardeep serviced our boiler on 7 February 2024. We were very impressed with his knowledge and advice. He was pleasant abd professional.

Fantastic russ and lacey

Russ & Lacey were amazing! Perfect job!

Hardeep serviced are boiler today lovely chap pleasent and professional service with a smile . Thanks

Hardeep came today to service the boiler. Excellent service. Extremely profession and explained everything he has done

Hardeep visited from East Goscote Plumbers to repair my boiler today excellent service and very friendly. Thank you Hardeep! Would definitely recommend.

We had an annual service Russ and Lacey were very professional and did a thorough job. They went above and beyond to ensure that we were left safe. I would highly recommend them both

Russ and Lacey were very helpful and efficient, thank you

Very happy with the prompt service from Lewis Moore at East Goscote Plumbers. Sorted out my hot tap that wasn’t working. Thank you. 5*

Excellent service on both visits. Thank you.

Russ and Lacey excellent work Thank you

Quick phone call and all booked in. Fitters arrived bang on time. Very friendly and efficient service from Russ and Lacy. New gas hob all working and left very tidy. I would certainly recommend for good service and competitive pricing

Lewis Moore was great, very efficient, knowledgeable, helpful and friendly. Would definitely recommend.

We have used East Goscote Plumbers for many years. No job too small. Always competent and professional.

Lewis was fast and efficient fixing a broken shower door. Excellent service again.

Russ and Lacey came to service our boiler today. Very pleased with the service - showed up promptly, very friendly, serviced it within the hour. Many thanks

Excellent work, rectified snags on a new house. A proper job complete, neat and tidy and efficient. Friendly and professional. Thanks again! Lewis Moore completed the work.

I would just like to write this review to say what a fantastic company these are! Unfortunately, we made a mistake by going with another company first who charged a crazy amount of money without fixing our problem. Today, I received a call from EGP to let us know they could get us in earlier than expected, I cannot fault Gary at all. He was just superb, friendly, professional and went the extra mile as well doing a fantastic job at a decent price. I cannot thank you enough. So appreciative of all your help. If you need a plumber, these are your people. Thank you again.

Excellent service

Many thanks to Nathan, Chris and Lee of East Goscote Plumbers. Resent advice and fitting of new heating system. Professional, efficient and friendly service. Would recommend. Diane and Graham.

EGP efficient as always had Russ and Lacey round fantastic service never let you down

Lewis came to our house last week and we were thoroughly pleased with the service. He was very helpful and informative. Clean and tidy worker. Job well done. Thank you Lewis.

Lewis was brilliant. Got the job done quickly but still to a brilliant standard. He notices some other minor issue is had with our shower and fixed those as well while he was here so he really went above and beyond.

I would like to commend Aaron Jones the Gas Engineer who came to replace the two radiators at our home in Syston today [22/01/2024]. Aaron did an excellent job in replacing the radiators, took the old radiators away, also cleared & tidied the areas where the work was carried out. He was also extremely courteous and utterly professional in his approach. Given the service received, I would heartily recommend East Goscote Plumbers to my friends and extended family. Thank you.

Lewis Moore came to sort my tap out after it had become loose, he also looked at my bathroom to make sure all was good there. He went above and beyond in his role and very professional. Thank you so much Lewis.

We've had Lewis out on two occasions now for different problems, both times he's been very professional and patient in explaining what causes were. Everything resolved efficiently, very happy with the service we've received

Hardeep came to service my boiler today and was very efficient and friendly! Thanks so much :)

Lewis Moore came to my house this morning to fix my boiler, great guy did a great job and was very respectful towards my home 😊

Boiler service - Easy booking experience & friendly team. Hardeep was our engineer. He was really thorough and efficient as well as welcoming & friendly. I would definitely recommend & will be using EGP again. Thank you

Hardeep has just repaired the hot water system on my combi boiler. He was quick, efficient and clean and tidy (and a nice bloke) but best of all I have water now! Highly recommended.

Gary came out on a Sunday & was a massive help in getting my vulnerable parents heating back on again.

Many thanks to Aaron and Lee from East Goscote Plumbers! Friendly, professional and efficient service from both - highly recommended!

Lewis Moore was so helpful, sorted our issue quickly and efficiently. Highly recommend.

Lewis was lovely quick and efficient, found the issue fixed it straight away and reported cosmetic work for us :)

had an issue on my boiler for months called many engineers to try to repair but no one could fix it hardeep and lacey from egp came and wow, hardeep diagnosed my boiler in minutes and fixed the issue straight away, thank you Hardeep and Lacey highly recommend them both great service,

Very pleased with hardeep and Lucy who serviced our gas appliances today very hard working and polite