CN Plumbing and Heating
4.8(86)Clopton Corner




About
Facilities Management Ltd t/a CN Plumbing and Heating is a plumbing business based in Clopton Corner. They are listed with NAP as an installer.
Reviews
4.8
Reviewers say Facilities Management Ltd t/a CN Plumbing and Heating installed boilers, bathrooms, en-suites, heat pumps, solar, underfloor heating and electric car chargers. Some describe the work as neat and tidy, and several say the team was friendly and professional. Some say appointments and queries were handled promptly, and a few say they were kept informed and that the final cost matched the quote. A few single reviews mention very short waits for emergency call-outs and an oil tank fitted earlier than expected. One reviewer reported leaks, holes left in masonry, a bath and sink fitted incorrectly, and inconsistent staff, while another said the booking system was problematic but the service was very good once the right engineer attended. One reviewer also reported a combi boiler left isolated needing a repeat visit, a leaking main water valve later failing catastrophically, and no weekend emergency service.
CN Plumbing was excellent from start to finish. A new combination boiler was installed in two days including removing the old boiler and hot water tank. The water storage tanks were removed from the loft. Everything went so well. Their boiler installer, Will was brilliant; he worked so hard without any fuss or drama. I fully recommend CN Plumbing to anyone.
I would highly recommend Chris & his team at CN Plumbing. I have just had an en-suite added & a bathroom completely renovated. Marcin was the main man, he did a fantastic job, went above & beyond to make sure I was happy. Thank you again for a wonderful job
New heat pump installation. Excellent experience all round. Great workmanship and finishing, neat and tidy. Clearly and patiently explained upon completion! Super efficient team, highly recommend.
Chris and the team are helpful, professional and helped me with a new bathroom and shower room refurbishment for my property. Highly recommended. Thank you Chris and CN Plumbing & Heating🌟🌟🌟🌟🌟
We had our small bathroom ripped out and refitted. Chris gave us a very clear quote and great communication throughout. Paul who was our main workmen, he was great, tidy and finished everything to super high standard. Always able to contact and happy to recommend suitable and workable changes. Would 100% recommend and use again. Thanks so much guys ☺️
Chris, Rylan and the team at CN Plumbing installed a complex solar, heat pump, underfloor heating and full plumbing installation to time and cost. Well done CN.
Great customer service and plumbers. Deffo recommended
Great all round service. Fully installed new heat pump. Quote was accurate and timely. Execution perfect. Final paperwork very clear. I had a few learning problems with the new system but the team always on hand and always resolved quickly. Thanks
The whole team at CN have been truly brilliant over the course of our project. Rylan, Oli & Chris have been super attendant whenever we needed them and their workmanship has been of the highest standard (our plant room is a thing of absolute beauty as are our new bathrooms) - can't recommend them highly enough. Rylan always answers calls or responds to messages usually before I have finished writing them. If all trades were like these guys, the word would be a better place!! Julian
Our heating broke down on a Saturday afternoon - as heating always does... Rylan responded even though it was the weekend. He tried fixing over WhatsApp however it needed a visit. This was accomplished quickly and the required part fitted even though the light was fading!
Incredible service from C&N. I had no hot water or heating. They very responsive, completed the job to a high standard and were very professional throughout. Would highly recommend! Thank you again.
A great plumbing experience. Turned up on time, tidy, respectful of property. The engineer Steve was a true professional -actively problem solving and working through the three days with just a daily 20 minute lunch break! Work of excellent standard - recommended would use again.
CN plumbing and heating - exceptional service and a prompt response. Our issue was sorted quickly and efficiently. Will definitely be using again! Thank you, Kieran and Laura :)
Having worked with this company over the last 8 years, I would highly recommend, their fitters are competent, their pricing is competitive & they are very helpful and friendly.
Amazing customer service from the team at CN Plumbing and Heating. From my initial enquiry, (which was responded to within an hour) and an initial quotation appointment also booked within the week, Freddie and Mollie pulled out all the stops to make sure that our new oil tank was installed before the winter arrived. It was even fitted earlier than anticipated as a slot became available on a Friday afternoon. The tank was installed by the team without a hitch and we couldn’t be happier. A super friendly professional crew who left the area spotless. Would absolutely recommend without hesitation. In days where customer service is generally lacking, these guys lead the way with their A**** service.
Chris communicated really well and we had a really good experience with our heat pump installation, including a full first and second fix of the house to install a new wet system. It was affordable, to a high standard and a smooth process
Brilliant service quick and easy to book in as needed my boiler servicing before the winter fast and efficient to deal with Informed me that the oil pipe to my boiler looked like it’s been leaking in the passed and they soon sorted this in the same Visit
Always impeccable service and the quality of the work is always top notch. The teams attention to detail is always spot on, in every task they've completed for me. Be it my recent new electrics to the boiler install that Chris himself installed with precision and perfectly symmetrical copper pipe work.!
Had a new Oil boiler installed by C&N . All I can say is what a great service from start to finish. Great workmanship and heating is now more efficient and new grant boiler runs so much quieter. The price was also very reasonable. Highly recommended.A+
CN plumbing do a fantastic job. Very professional, prompt and most importantly skilled at what they do. I have used them to install new bathrooms, add complete central heating to a house as well as both gas and oil boiler replacements. Great service, great price and always easy to get hold of 👌
CN plumbing and heating are a friendly and professional team. They worked wonders on our leaking boiler, I will use them again in future!
Great experience, we spoke with Molly over the phone who was really helpful and organised everything. Will definitely use for next years service.
We have been really impressed with CN plumbing across a number of projects. They're a professional and diligent company.
Have worked with CN plumbing and heating for 5 years. Very reliable, professional and enjoy having them work on my properties.
We’ve been using CN Plumbing and they’ve been straightforward, reliable, and efficient — easy to work with when things need sorting quickly.
Really nice firm to deal with. Professional and the pipework is always very neat. Particularly impressed with the efforts CN undertake to look after my grandparents, going above and beyond to keep them in a warm house through the winter.
Top service from CN plumbing from beginning to end. Matt came out at short notice and fixed the issue without any trouble. Molly was excellent and made sure everything happened exactly as planned. I’ll be using them again.
Reliable and friendly office staff who booked my boiler service with an extremely kind and thorough engineer. My boiler was serviced competently and advice given also a couple of small problems solved. I would recommend this company to anybody for all plumbing and heating work, if only everyone was as reliable and capable . Thank you
Fantastic service from Chris and his team my company otley homes have been using them for 5 years now on new build sites and the odd renovation,.They take on the customer care for all my buyers and never had a complaint. As our company has grown in to building more sustainable homes Cn plumbing has helped us in design and installation of air source heat pumps, underfloor heating,MVHR, Solar and battery storage.and with our newest project a new build for myself.With installation of air conditioning for the first time. Five star service Scott
We have used Chris and his CN plumbing team for years to help maintain our high standards to over 600 let and managed properties that we have. They will always go out of there way to be as quick as possible whilst delivery a very high standard of work. I also had them out to do my private home of a complete strip out and replacement boiler and heating system and the job was first class.
First class service, friendly and knowledgeable staff all round. Spoke to Freddie who got me booked in quickly and the engineer diagnosed the problem quickly, parts were ordered in a timely manner and the same engineer returned a couple of days later and had it sorted promptly. Would highly recommend and wouldn't hesitate to use again when needed! Thanks CN 😁
Great company, very professional and work carried out to an excellent standard. Fitted our heat pump and latterly our electric car charger and all working perfectly. Had a couple of questions with the heat pump between seasons and they are always contactable and helpful. Thank you to Rylan for all his hard work.
Where other plumbers were reluctant to accept a smaller job. CN plumbing were quick to book us in, the engineer was polite, professional and honest.
Everything was excellent with the last few jobs thanks to Molly freddie and Matt
As a first time home owner the world of maintenance was rather daunting, however Jak came and fixed what needed doing with no issue. I will be calling again for any issue in the future and couldn't recommend them more!
Brilliant work recently on our first fix bathroom plumbing and boiler service. Matt was friendly, reliable and knowledgable! Molly on customer service was also second to none. Thanks alot!
Nibe heat pump service. Previously used Nibe Direct but conscious I needed a company local and who if I needed could vary out fixed, although the original appointment was cancer due to other works communication was excellent both prior and in arrangement of revised service. The Technician arrived on time, was knowledgeable as he had done the correct training and also installed other systems for training established, I wanted to change some settings which he demonstrated how to do this. As a retired Engineering manager I was very pleased with the service and communication. Have scheduled in next year’s service.
I recently had no hot water, and CN Plumbing were fantastic from start to finish. I spoke to Freddie in the office, who was an absolute delight to deal with — friendly, efficient, and quick to arrange a visit. Dave came out promptly and got the system working temporarily while the parts were ordered, and then Matt returned a few days later to replace the immersion on the cylinder. Both engineers were professional, knowledgeable, and kept everything clean and tidy. Excellent service all around - I wouldn’t hesitate to recommend CN Plumbing. They’re the company I trust for all my plumbing needs.
First-class service from a very friendly, helpful and highly professional plumbing team.
Really great service for our recent gas safety check. Very helpful team at the end of the phone - thank you Mollie and Freddie. Callum the engineer was brilliant and v thorough. Couldn't fault.
Had a few issues with my nibe heat pump. Which was installed by another company. CN plumbing popped over, realised the system would still be under warranty. Diagnosed the fault quickly. Then went through the warranty process. One of the pumps was replaced quickly and the system was working as it should. At no cost to me. Brilliant. Thank you
Top service great best customer service highly recommended
CN Plumbing & Heating offer exceptional service, solutions and skills. I've trusted them with all emergency and regular plumbing and heating issues over the years and they are always easy to book with minimal wait time and quick response in emergencies. Having recently moved house they couldn't have been more helpful with the installation of a dishwasher, washing machine and gas hob as well as testing the gas and electricity. This was done efficiently and to an excellent standard for a very reasonable price. They made the move so much easier, and I know that the work they carried out is of the highest quality and I don't have to worry about these appliances ever again. All technicians that have attended at any point have been friendly, professional, prompt and tidy, couldn't ask for more - especially as I have often been a woman alone at home for these appointments, it's great to be able to reassure others that all staff will make you feel at ease both personally and professionally. The work they have carried out has been of a consistently high quality and the experience of the team means that things have been fixed first time without the need for repeat visits. I cannot recommend them enough. 5 stars in all categories!
Outstanding service. They fixed my broken boiler the same day, both engineers were friendly, helpful and informative. They even took their shoes off and cleared up after themselves. Can't recommend highly enough.
The CN team responded brilliantly. From the cheery and helpful response to my initial call to the faultless use of experience and skill to service my heat pump, they could not have done better. Others could learn from the way in which they work
Really happy with the work carried out by CN Plumbing. Converting to an unvented system has made such a difference. The engineer was very professional and polite. We will certainly use them again and have already recommended them to other people.
So happy with the work I've had installed by CN Plumbing. They were very competitive in price and the workmanship was brilliant. The engineer that came was very pleasant and respectful to my property. Will for sure use them again for anything else that may be needed.
I can't fault the service we got from the engineer Callum and the office staff Freddie. 100% professional in their approach and for the way they handled our repairs. Simply look no further.
The replacement of my old oil tank was something of a challenge, however Christopher and his experienced, knowledgeable team remained cheerful, professional and determined. Nothing was too much trouble and any problems were easily solved through the sharing of expertise. I was kept informed of plans throughout. Impressively, there were no additional costs above the original quote. My grateful thanks to all concerned! In addition, I have since had my boiler serviced by Callum, whose expertise and care were invaluable in identifying faults within my heating and hot water system. As with the oil tank replacement team, he took time to thoroughly check the property, explain issues of note and to ensure any concerns were either resolved or a plan put in place for their resolution. Thank you for providing a five star service yet again!
When Chris, Rylan and the team installed our solar it’s was a very easy procedure. They went above and beyond what we expected in helping us connect it to the grid and confirm the dongle was working properly. Can’t recommend them enough. We will always use them for all our solar needs. Thanks 👍🏼
I’ve used CN on numerous occasions and last year moved into a property with an air source heat pump which I knew nothing about. I called to see if they could come out to explain how the system worked and I couldn’t fault the service from them. They were so helpful and informative and explained everything very well. They have just carried out a service for me and once again did an outstanding job. Many thanks to the team for the great service!
The best and most experienced heating and plumbing engineers around here for miles. Chris saved our whole home installation after a complete botch job by a rogue outfit - wish we had had him and his team from the start. Chris is also very technically savvy (he spotted all the faults with our botched installation in under an hour late one Friday night) and his business partner, Nigel, is a good old fashioned, careful fitter, which is rare these days! Recommended!!
So pleased to have found this reliable company, they have serviced my boiler twice and carried out lots of plumbing jobs from toilets to taps to installing a new shower. So pleased with the professionalism and friendliness of this local company.
I've recently used CN Plumbing & Heating for our bathroom refurbishment. They've done amazing job, attention to detail was superb. Great knowledge, great advice, big thank you to Marcin who's done amazing job. I would not hesitate to recommend CN Plumbing to anyone who's looking for a new bathroom. Thanks guys!
We now have a nice warm house thanks to Chris and CN Plumbing expertly installing a new heating system. Everything was done really well working around our old house.
I can’t thank the guys enough . Over the course of 4 months I had a few different plumbers and everyone was so polite and very professional. They carried out all the work in my brand new house from my air source heating to my sole panels . Excellent service and a top class service. Thank you
We had a new air source heating system installed in 2019/20. After Sales Service is probably the most important aspect of any heating installation and this does not become important until you have an issue. We were recently let down by our system, had no heating (since April - now early Nov), and a family member was due back from hospital. The manufacturer did not get the parts to us in time and so the CN renewables team - Rylan, Dave, Freddie - stepped in and went above and beyond to help us out. Rylan made countless visits and calls to the manufacturer to diagnose the issues. He was super proactive, checking in after hours to make sure we were moving forward with troubleshooting and eventually sourced a part and fitted just in time. We are very grateful. Prior to this particular issue, other team members Nigel (N) & Chris (C) have always been there to help and sort issues. This is what customers want from their installer. Thank you.
Really knowledgeable boiler service and fixed my tank issue while on site same day. Thanks C&N!
The service from Chris and his team was excellent. They were always on time, efficient and tidy. The guys were friendly and always happy to explain what they were doing. They went above and beyond to leave us with neat pipework ready for our new bathroom. Given how great their service was for our heating installation, we hope they’ll be able to do the plumbing for that too.
Hi Chris Just to say your team did a great job here the past 4 days. We are really grateful and - as with everyone we have met from your team - they were really friendly and helpful. Thank you!
Used for both installation and maintenance works - a professional outfit working to the highest standards. Although a well-established business, they work with a ‘customer first’ small business mindset. 5 stars.
We had a faulty heating system, and CN Plumbing came in to replace it, they did a really professional job, kept us abreast of the progress, in terms of the new Air Source heat pump on order, and when the work was likely to start. Installed the system on time, and followed up with an educational time informing us of how everything works. Then were very helpful with our application for government grant. All done in a friendly and understanding manner. Having has several bad experiences with Plumbers we were seriously impressed by CN Plumbing and would not hesitate in recommending them.
Bad experience beginning to end. Leaks, holes left in masonry, bath fitted incorrectly, sink fitted incorrectly, moved a tank into the loft to make space in cupboard which was then filled with new kit, inconsitent staff meant that the next CN employee complained about the incompetence of the last CN employee. Finally got it all sorted (apart from the cupboard) but with so much time lost with back and forth we would have saved by going elsewhere.
Highly recommended very happy with CN's service, rang these boys at 6pm on a Saturday night and was with me within 10 minutes, I'd already had another company out to me but they had no luck getting my boiler fixed, CN Plumbing had my boiler up and running in no time at all and had my house warm again after being with out heat for 3 days.
Once we had the right engineer the service was very good, but their booking system was problematic
Great service, friendly and professional. We called CN Plumbing at about 10.30am for an emergency to do with an outside tap. Josh arrived within half an hour and instantly got to work to fix the problem. It was a boiling hot day and he just got on with it. Work was completed tidily and efficiently. Thanks Josh and Jak!
Used this company for a couple of upgrades for my Dad. Service was outstanding from initial phone call to job completion. Competitive quote, really friendly and helpful all the way through. The fitter even stayed for a cup of tea and a chat once he was finished! I was so pleased with everything, they went above and beyond. Would recommend to everyone.
Can't rate this company highly enough. Brilliant customer service.
Just had a new boiler fitted done a fantastic job very polite would 100% reccomend thank you soo much
Three things: Combi boiler water supply was left isolated so I was unable to refill it after a radiator replacement. This was rectified quickly but a repeat visit was required. Main water supply valve was leaking slightly during kitchen replacement. The valve was tightened which seemed to solve the issue, however, catastrophic failure yesterday which involved an emergency plumber visit. The valve was over tightened so resulting in pipe damage which failed yesterday. Whole lot got replaced last night. No emergency service is operated over the weekend, thankfully another plumber was around otherwise damage could have been much worse.
Excellent service
I would not hesitate to highly recommend CN plumbing (on behalf of my mother)
I asked CN Plumbing to visit our home after local recommendations from Facebay. The job included new oil boiler, change tanks in bathroom, fit an accumulator in the loft and plumb in new radiators in a large extension. Our main requirement was to improve the water pressure and ensure the house and extension was heated well enough. WOW is the best word to described the planning, the communication, the workmanship from Graham is faultless. The end result is a system that is controlled via our phones that is amazing, a warm house that took ages to heat, now in under 30 minutes and water pressure that is unreal. We will now only use CN Plumbing going forward and we are happy to recommend without hesitation. AWESOME end result that surpassed our expectation.
Great Boiler Service,On time & Professional. 10 /10 service,Very Happy.
Great service and a very tidy job. I’d recommend these guys any day.
Great team and value! Trustworthy staff!
Fantastic team and very reliable! Chris and Nigel go out of their way to complete their jobs and bring their work in on budget every time. With having the man-power and experience these guys are great for all domestic and commercial plumbing & heating requirements. Jon Ebbage ATL Builders Ltd
Area
Opening times
- Monday8:00 AM – 5:00 PM
- Tuesday8:00 AM – 5:00 PM
- Wednesday8:00 AM – 5:00 PM
- Thursday8:00 AM – 5:00 PM
- Friday8:00 AM – 5:00 PM
- SaturdayClosed
- SundayClosed
Additional information
- MCS NAP-70156
Also available in Clopton Corner
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