JMR Home Improvements Ltd
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- Emergency call-outs
4.7(60)Chelston • OFTEC




Services
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Heat pump installation
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Burst pipe emergency
Reviews
4.7
JMR Home Improvements Ltd is often praised for boiler installations and servicing, with several customers saying they were kept informed and left with tidy work. Reviewers also report friendly, polite staff and good communication on jobs such as bathroom refits, air conditioning and emergency leaks. One customer was very unhappy with bathroom and en suite plumbing work, listing problems including a bath fitted out of line, a leaking tap, an insecure towel rail, a leaking shower enclosure and a pipe that flooded a cupboard; they also said they were told their old house was the cause and that they would have to pay for repairs. Two other customers reported missed boiler service appointments, one after a no-show and a later cancellation because of distance, and another with no call and no answer on the phone. A further customer reported very poor installation work and said they had to report it to gas safety; they said the business would not repair the issues or refund their money.
Spoke to JMR Tuesday Morning, Joe came round in the afternoon agreed on the the Bolier by the evening i had paid a deposit and the Next day Andy was knocking at the door ready to fit our brand new boiler. He was soon at work and in no time Boiler was installed and we were having a demostartion on how it works. He was brilliant no mess and explained everything we needed to know. That is what i call service from first making contact to say goodbye to Andy. Joe was ecellent no sale patter just told us what he thought we would need and left the rest to us, thank you to Andy and the team at JMR
Had JMR install a boiler last year Excellent service from Alfie who was professional competent friendly ,brillant service .Just had our boiler serviced this year again with Alfie who is so knowledgeable efficient
Joe and his team did a great job in fitting new boiler, shower and 2 new radiators back in 2023 and I haved continued to have them servicing boiler each year .
First time using JMR and I could not be any happier with the service received. Natasha was extremely professional and efficient in handling the issue. Alfie who carried the work out worked to a very high standard. Will be using them for all my plumbing needs moving forward.
I recently had JMR install new air conditioning units in my home, and I couldn’t be happier with the service. From start to finish, the whole process was incredibly quick and simple. Their team arrived on time, clearly explained everything, and completed the installation efficiently without any unnecessary hassle or mess. They made what I expected to be a complicated job feel effortless. Professional, friendly, and highly skilled—I highly recommend JMR Home Improvements
I would give 100 stars if I could, Joe and his team have come to our rescue a couple of times since buying our new house, from a water tank clean, emergency bank holiday toilet replacement and a brand new boiler. Will recommend them to everyone! Quality work, thank you so much!
JMR Supplied and installed air source heat pumps. Very easy to use and JMR did a fantastic job.
Joe and the team were absolutely fantastic, they delivered above & beyond in taking out an old back boiler and heating system and installing a new combi boiler, new radiators and pipework. I was constantly kept updated, the team were respectful in the house and just overall very pleasant. Joe, Alfie & Colby answered all my queries and explained things simply for me to understand, as well as understanding my need for the work to be done ASAP to be able to move in to the house. 1000% would recommend & use again - thank you so much!
Highly recommended Best in the whole somerset James Done brilliant job Setup an Aircon Good Price best Job thanks Guys
Had a boiler fail and contacted JMR to install a new one. The boiler had to be moved so it was a bit more difficult than just a new boiler, but the guys at JMR were fantastic in what they did! Had to delay the work on my end but Joe was great with communication and really understanding to my situation! Alfie and Roy were also a highlight, passionate about the job and wanted to get my boiler up and running as soon as possible as winter isn't the best time for a boiler to break!
We had our family bathroom refitted by gents from JMR. They were organised and communicated with us all the way throughout to make sure we were happy. We're super happy with the work as it's even better than we imagined and can't recommend this company enough. Thank you!
I had a new boiler installed with JMR. I didn't know anything about boilers (still don't) but they gave me a few options and also gave me extra warranty. They also installed a device so I can control it from my phone. It was quick, simple and made it seem effortless.
Don’t waste your time to get these guys in to do any plumbing because they did a terrible job in both our en suite and bathroom. The owner will come round and tell you he only hired the best staff, but this is not true. Our bath was put in not straight, sink hot tap keeps leaking, towel rail was only screwed on one side and the screws just placed in the other side, screws for the bath pipes were mulched in and are not flush so someone could cut their foot on them, shower enclosure leaked, pipe under sink was not screwed back in properly so water flooded the cupboard underneath it, slits were made in the vinyl flooring for pipes but the pipes were put to the side of the slits so now we have holes in flooring under the bath. I tried to complain but got told it’s because my house is old and because they fitted the floor “free of charge” for messing up my en suite (it wasn’t free of charge because we still got charged an extortionate amount for floor glue), we would have to pay to have them to come back and repair the flooring. Oh and if you do decide to use them for whatever check your invoice because they tried to massively over charge us than what was agreed. Also be prepared to have to phone them every day to see if someone is actually going to turn up to do any work because people get pulled off jobs to go work on something else and they don’t tell you. The only good thing was the guy who fitted our new boiler did an amazing job.
10/10 really great work. Great communication and honest through out.
I had very little heating for a week. Contacted them yesterday and they came out today they were great. I now have full heating. Thank you very much
Shower room refit completed today by David of JMR, highly impressed with his experience, courteous personality and attention to detail, clean and tidy worker, absolutely nothing phased him. high praise for the JMR backroom team that made this happen, informed, on schedule and on budget. A well deserved 5 star review.
Urgently needed a boiler service after it lapsed, Damian at JMR pulled through! Upfront about all costs, fit me in right away, guys were super professional and speedy. Great communication and put me at ease. 10/10 would recommend!
JMR came to see my elderly mum as she was very worried about an immersion heater leak, I live too far away to get to her so after speaking to Damien from JMR and then his very helpful admin person (Who I'm ashamed to say I have forgotten her name) the job was booked in, this already felt like we had made the right decision. Then an amazing young man called Kieran came to visit and confirmed we had found the best people, he was professional, incredibly polite and according to mum charming too! Job done in no time and she wasn't worried anymore. My mum felt safe thanks to JMR and besides the work being done quickly and to a very high standard and a good price, her saying she felt secure says it all right? Thanks you JMR, highly recommended.
Highly recommend Damian and his team. Very professional from start to finish. Work carried out by Ciaran and Alfie to a very high standard.
Boiler service...I contacted JMR due to a pressure issue & annual boiler service. They attended promptly & carried out the job professionally at a good price. I will be using them again for my service next year.
After working with Joe and his team, collaborating with his customers for kitchen designs over the last two years, Jmr completed my full renovation on my kitchen and bathroom, honestly I couldn't be happier with the end result, the attention to detail and knowledge from the trades onsite has given my house the wow factor. I highly recommend Jmr from not only a personal experience but a professional one too.
Recommended, just had my gas boiler serviced and a system valve replaced. Arrived at the expected time, very knowledgeable, polite and friendly, got the job done efficiently no messing around, will deffo use again. Thanks
Thanks so much to Colby and George from JMR for my lovely new shiny and efficient boiler and shower. The quality of their work really shows. Professional, friendly, and obviously dedicated to their craft. Thank you!
Great service with a boiler installation. I was in a pinch and Joe sorted me out within two days with installation and all the job complete. Highly recommended and will definitely use again.
Joe and the team from JMR carried out a full renovation including new boiler and central heating system, new kitchen & bathrooms, full electric re-wire, re-plastered and repainted whole house, rendered front of property, added and removed windows and doors, new flooring and carpets.. you name it, they did it. Communication was always great. Job was completed efficiently and on budget. Highly recommend!!
Fantastic prompt service for an emergency leak - thank you again to David and Damian. Highly recommend by me!
Fantastic service, really went above and beyond to assist when our boiler was fritzing out with no hot water or heating on a weekend, completely upfront about likely costs. So grateful for both guys helping and fixing the issue. Will definitely use again when needed. Thanks guys
Outstanding service received to fix a leak we had in our kitchen and no water supply for 48hours after waiting for our home insurance who failed to arrive . I made contact with jmr home improvements and they sent out Alfie within the hour of making contact and it was sorted professionally and quickly , will definitely be using there services again in the future.
Brilliant service. Repaired Boiler issue that other companies wouldnt touch. Highly professional , engineer was brilliant, company you can really trust !
Since finding JMR we haven’t looked elsewhere. Always extremely reliable and prompt at attending to quote and carry out work, which is often hard to find from tradesmen! Pricing wise always very competitive compared to other quotes, and quality of work is excellent. We always use them for any plumbing and building work needed at our business and also at home since finding them. Highly recommend.
Contacted through their website and they very promptly replied to arrange a date and time. On the day, very friendly and polite, extremely thorough and totally professional. Really reasonable price and very happy with their service, would highly recommend.
Having failed to find a plumber via local recommendations, I tried CheckaTrade for the first time.. JMR responded immediately and answered my subsequent call straight away. I got an appointment first thing next day. Clark phoned me to let me know he was en route and arrived exactly on time. He turned out to be a really friendly, efficient and conscientious worker. The job was a bit tricky but he went to every length to get it fixed, even coming back the next day ( a Saturday) to make sure it was OK !. I really couldn't recommend JMR highly enough and have already passed their details on to friends. Thank you JMR and Clark.
Clark was incredibly polite and nothing was too much for him. He is a perfectionist which is exactly what we wanted. We are very happy with the job, will use again no question. Can highly recommend this company.
Professional staff and excellent service. Neat working keeping all areas clean. Very good after sales/repair service.
JMR home improvements were brilliant when we had an emergency leak thanks to Joe and team for prompt servic
Really prompt response to my enquiry with great availability and flexibility. Routine boiler service carried out and repair to central heating upstairs - really pleased with the work carried out and would definitely go ro JMR Home Improvements again in the future!
Amazing work carried out by the team! Very professional work has been done and it looks great! Will definitely recommend and use for any future work.
I had an amazing experience with JMR! The customer service was brilliant, and the end result exceeded my expectations. I highly recommend them to anyone looking for quality a service.
I couldn’t recommend JMR Home Improvements highly enough. They are professional, polite, trustworthy and above all, their work is of a very high standard. I had the pleasure of dealing with Clark and his team multiply times and to be honest I wouldn’t go anywhere else. They are more than a 5 star company, they are the only company I will use! Thank you everyone at JMR.
Excellent service, quick efficency good customer service. Would highly recommend
Very unprofessional wouldn’t recommend at all installation was extremely poor and had to report him to gas safety wouldn’t repair issues or refund my money please stay clear..
Had the guys over to give the bathroom an overhaul and bring it up to date. Couldn’t be happier with the outcome! Quality tradesmen who were extremely professional, polite and punctual. Thank you for a job well done
Beautiful work, timely, friendly, professional and with reasonable pricing. Its so refreshing to find honest reliable people that can manage the job efficiently. I highly recommend JMR Home Improvements
Boiler broke and at short notice JMR were round to replace it. I have continued using them ever since for plumbing and boiler issues. The team are hard working and always complete the work to a high standard
Always a great service, I've used JMR a few times for general plumbing repairs and a recent boiler service. We're also discussing a potential bathroom refurb. Really professional and easy to deal with and keep you well informed throughout the job - would highly recommend.
Have used JMR Home Improvements on 3 different occasions so far. With a 4th booked in. First time around was replacing our old boiler for new. Went smoothly and was very happy with the costing to do so. They’ve since updated a small, outdated en-suite and turned it into a twice the size bathroom, upgraded another en-suite and also completed some work in our kitchen. We will always use them for any plumbing works and would highly recommend.
great service from jmr plumbing rebuilt my bathroom to high standards & had a new boiler fitted very professional & a great job highly recommend jmr plumbing and heating .pete from Taunton somerset
Had a tricky kitchen and bathroom refit. Joe and his team gave me some great ideas and the end result is fantastic. Professional, high quality and not too bad on the price! 10/10 would recommend
JMR did my central heating ,good price and full professionalism,I highly recommend
Chris was so friendly. Great service
Brilliant customer service, very prompt and extremely helpful with removal of radiator and pipes also some gas work and plumbing during a kitchen renovation.
Another amazing bit of work from JMR, always on time and reliable! Great standard of work, can't recommend highly enough! If you need any work done look no further!
Although I personally know Joe, one of his employees came without no hesitation to help me when joe couldn’t get back in time from miles away and fixed a leak in our bathroom when I had our daughter. Can’t recommend this company enough. Lovely polite guys that work for JMR always go the extra mile and work hard.
I booked to have my boiler serviced well in advance giving my address. Had a no show (was told that there had been an emergency and a child had needed to go to the hospital) so was told someone would come the next day. The morning of the following day I was told that I was too far away. A hopeless waste of my time!
Excellent service highly recommend JMR they done a fantastic job, on time very tidy and polite
Booked an appointment for a boiler service - no show - no call and no one to answer the phone
Excellent and professional workmanship. Made a wonderful job of installation of a shower. Plumbers,tilers, plasterers and Floor layer.Couldn’t possibly have asked for better! Lovely lads was a pleasure to have them in our home, and look forward to having them back in May to fit a new boiler. And we’ll add competitively priced. Darryl and Mary Gadd.
I recently had my new shower installed after the old one needing a repair. I cant fault this company enough. Really professional and worked to a high standard. Thanks guys
Area
Areas covered
Norton Fitzwarren, Galmington, Monkton Heathfield
Additional information
- Incorporated 2020
- OFTEC
- Emergency call-outs
- Free quotes
Also available in Chelston
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