James Wilkins Plumbing and Heating Ltd

Very professional and polite and cleaned up once he was finished.

Great service, Engineer efficient clean and tidy, unfortunately one star less due to some sort of admin error where the engineer was sent to the wrong address, all corrected after a phone call from engineer.

Wilkins Plumbing And Heating Limited, you've truly outdone yourselves! Justin, my hero, was relentless in tracking down the sand and grit clogging my drains, and Jo's efficiency and friendliness were the cherry on top. The whole team's promptness, cleanliness, and clear communication made me feel like I was in the safest, most capable hands. Top-notch service, Glastonbury!

Justin has been a star. He was determined to find the problem with my blocked drains and sink over flow issues. When he finally found the issue which was builders sand and grit which had been put down the drain we could then decide to go another route to sort the problem out. I feel in safe hands that this is the best professional service and experience of plumbers I have ever had. A great company and run very efficiently. Thank you

Jo your engineer was very efficient and friendly. Made sure I understood what was wrong and solved the problem.

Extremely prompt service, engineer arrived on time, cleaned and left everything spotless

Really nice experience. Great communcation in the lead up, during and post job. Informative and clear. Thank you.

Absolutely useless, cancelled the appointment minutes before due here....usual excuse rubbish....blatantly and totally unreliable.....I wouldn't trust or recommend these people in a million years....Total waste of about two weeks.... No doubt they will reply to this with some rubbish.....

all very good, on time, plumber explain everything, polite, and cleared up after, only thing i would say is,,,,,,, shame they dont work on a saturday

Very professional service. I had a notice for a water leak and Wilkins came promptly on two occasions. All fixed so very happy.

James Wilkins service is outstanding. After spending 4 days without hot water, Joe realised immediately what the problem was, changed the failing part for a new one in no time. I feel blessed to have them in this area. Thank you!

The team did an amazing work and I would recommend Wilkins Plumbing and heating Limited.

I first used this company about a year ago and was immediately impressed with their first class follow-up and assistance. I have an unusual Dutch made combi boiler (Atmos 24/80) which needed attention but most other firms I contacted didn't want to help and I finally found Wilkins Plumbing. Not only were they interested in my problem but one of their employees came to assess what might need to be done and it mostly "boiled" down to fitting a replacement control unit (the first had lasted 22 years - no complaints there)! A service/test was carried out at the same time the CU was replaced and the boiler passed as fully serviceable! Wilkins Plumbing texted me a couple of weeks ago saying that a safety servce was due and I arranged a visit date. The same engineer who carried out the job last year arrived on time, carried out the necessary tests, passed my boiler "fit for purpose" and issued certication! What more can I say than, "this is a very reliable company" and I shall continue using their services from now on!

Excellent. Justin came bang on time; efficient and thorough; explained what he was doing. Definitely recommend

Very efficient, helpful, and polite engineer. Would recommend.

Excellent service and professional customer service. When the engineer was delayed due to another job that turned out to be more complicated, the costumer service called me to let me know about the delay not to let me waiting. They booked me for another day. Five stars!

It is rare to find a business that combines high-level technical skill with genuine, old-school customer service. If you have a plumbing or heating issue, stop scrolling and just call them. You won't regret it.

Always polite and professional, I wouldn't go anywhere else

Good evening The work you carried out for me was fine. I didn’t expect the invoice to be a £25.00 increase on last years that’s why I enquired if the boiler had been serviced as well. I should of asked the price before booking. Kind regards Nicola

Wilkins Plumbing and Heating have always been very helpful and accommodating with any boiler-related problems that have arisen. As a busy GP practice, having no heating and hot water is a real issue for us, and they have always managed to get an engineer out to us really quickly and resolve the issue. We have our servicing done by Wilkins, and have also had quotes provided for other work, as we trust them fully to do a great job. Would definitely recommend to any businesses who need a responsive, helpful and reliable heating engineer.

Professional and courteous our engineer put in some graft and got the job done ,very happy with my new boiler

Always wonderful service from James Wilkins , personable and professional engineers with a real interest in the customers and the work

Very professional service, prompt, polite and efficient

The boiler of my new build house was installed by James Wilkins plumbing and heating. A couple of minor issues were completely rectified very promptly, with efficiency and professionalism and great communication. Recommend them very highly

Always professional, tidy & lovely people.

Excellent prompt polite efficient service.

Fabulous. Professional, friendly and efficient from start to.finish of my boiler installation. Thank you

Instantly diagnosed the problem by phone, then when on site found an even simpler fix than that initially proposed. Quick, efficient, helpful and friendly.

Thank you for sorting out the boiler repair so prompt. Your engineer could not have been more helpful.

Always professional. Always polite. Always do a good job. Great team of plumbers. Obviously Chris is the best though. ;-)

Excellent team who ensured that everything was understood and answered all questions such that nothing was too much trouble.

The engineers did an excellent job fitting thermostatic radiator valves recently. Professional, polite and tidy.

Excellent service, we were having trouble with the underfloor heating, Chris and Ashley, sorted it out, they explained everything thoroughly, very polite, nothing was to much trouble. Would highly recommend

Agent arrived on time, was polite and friendly, and worked diligently to correctly diagnose and fix the issues asap.

Excellent service, can't thank you enough. Super speedy, friendly and knowledgeable. Had new parts collected, fitted and problem solved same day. Will definitely be calling again if we ever need.

Great service from friendly person - work to a great standard for oil boiler service Thanks

James has carried out work for us before there is no better firm they re prompt efficient friendly nothing is to much trouble. No hesitation in recommending them.

Chris was very good. On time and very efficient

Fantastic service they came the same day and remedied my leak. The engineer was friendly experienced and professional I will definitely be using them again

The Gas safety check/ boiler service was done very efficiently by a personable engineer. He had a problem with a seal that was dripping at the end of the service. I was surprised that in order to perform the serivce they have to undo this particular part but do not carry spare seals with them. I believe the replacment seals only cost a few pounds, so to carry them in stock would reduce the need to return twice more after the day of the service.

I recently came home from a trip away to find I had no heating. James came the same day I called to identify the problem and returned early the next morning with the spare part to fix the fault. He was pleasant, efficient and, with sub-zero temperatures, I couldn't have been more grateful to have the fault fixed so quickly. Will definitely use again.

Very poor service. Zero communication. Unfortunately the owner is not at all concerned that they have performed half a job knowing that the deadline was a certain date. Thus leaving us having moved into a house with no water. James Wilkins is unobtainable and sends an 18 year old employee to tell us at 5pm that we will be without water until they’ve ordered the parts needed to complete the job, having known what was required for at least two weeks! Unfortunately we did not heed a warning about this company. Absolute cowboy outfit! Please give a wide berth or employ at your peril!

Brilliant service by James Wilkins Plumbing. Recommended!

James Wilkins replaced my old boiler with a new one. Overall service was great, the team were very friendly and helpful and I couldn’t be more happy with the work. I highly recommend James Wilkins for any plumbing work

I urgently needed help as my CH system was not working properly. I contacted 4 local plumbing companies & the 1st & quickest response was from James Wilkins with a price & availability. Within a very short timeframe a 2 man team arrived & carried out the work in a very professional manner & left with the system back on line. Given this experience I would totally recommend using them for any of the services they offer. Many thanks 😊

We had a boiler emergency, with a 5 month old baby starting to feel chilly and he was quick to respond and helped solve the issue.

Thank you so much for looking after our 90 year old neighbours that British gas failed to do during the snow and the care you showed and also sorting there heating for them .