Mark Hinton and Son Plumbing and Heating Ltd

From my experience it's unusual to find a company these days that you can truly rely on and recommend, Mark is professional and pleasant and always provides a great service at reasonable rates.

Mark came out to sort out a problem. Very nice chap. Left him to crack on which he did quickly and efficiently. Left the space clean and tidy after. Would/will use him again.

Needed a new shower fitted , quotes given and quick installation day given, Luca was very professional and explained everything whilst at my house, very pleased with the work carried out and he cleaned everything after, happy to recommend and would definitely use again.

The level of unprofessionalism I experienced from this company, particularly from James, was unacceptable. I was given confirmed dates, a confirmed design, and repeated assurances that the work would be completed before Christmas. I organised my home and schedule around those commitments. Despite this, James later changed the timeline, reversed what he had previously confirmed, and ultimately decided he would not take on the job at all — providing no notice and leaving me without any alternative in place. He then had the audacity to blame me for the work not being completed, even though I was fully ready and willing to pay for the job from the beginning. The decision to pull out was entirely his, and the way it was handled showed a lack of reliability, accountability, and professionalism. When I asked for clarity, instead of receiving straightforward communication, I was met with emotional, inappropriate, and unprofessional responses unrelated to the job. Professional boundaries were not maintained, and there was no consistent explanation for why the agreed work suddenly couldn’t be done. The result was wasted time, unnecessary stress, and a complete lack of accountability. Based on my experience, I cannot recommend this service.

Hi. James & Luca , visited us to solve a problem with the Bolier& Radiators. Couldn't Fault Anything. Their Knowledge & Work ethic was 100% . Highly Recommend them. 5*.Thank You.