W H Dorward

I recently had a boiler service and repair carried out and the level of service I got from the engineer was immaculate. Polite and professional service that’s well-priced. Even managed to return on the same day to carry out the repair that required a part. Will be using again in future!

I have known the owner (Billy) of WH Dorward for many years. When I have a plumbing problem Dorward’s are my first point of call. They do not disappoint if a plumber is not dispatched that day, he certainly arrives the next. I recently noticed a problem with my hot water heating system; a plumber was again dispatched and informed me that my 15-year-old boiler was needed to be replaced. I received a quote that same day for the new boiler and a date was set for the changeover. Two plumbers arrived on time carried out the works and left. The place was spotless. They did not drink all my coffee and eat my biscuits they just got on with their work in a professional polite manner, Yes I would recommend W H Dorward for any of your plumbing and heating needs.

WhDorward have been our go to plumbing and heating. Always polite, clean and professional with their approach. An excellent family run business and a company I would highly recommend

limited staff due to holidays but still managed to help me with a boiler Service quickly and on time. Best value for money in the years I have been using plumbing services .

We have just had a bathroom upgrade completed by W>H>Dorward Ltd and we are absolutely delighted with the result. The plumbers that came to do the job, Declan and Terry, were brilliant from start to finish. They were well presented clean and tidy at every step of the job. I would definitely recommend them to our friends, and use them again without hesitation. Michael and Kathleen.

Dorwards really do what they say will do and provide a high quality professional service. Everything from communication, planning, and delivery of the service is excellent. Thank you to the whole team.

New boiler installation. I cannot say enough how professional these guys are. From the moment they arrived they ensured that my house was cared for by putting carpet covering down and also ensuring that all signs of work were tidied up at the end of every day. I was kept informed at every stage of the work and am now enjoying a cosy home once again. 100% recommend WH Dorwards!

Proffessional, efficient, tidy, friendly, and helpful. If you want a job done properly , they're the company to do it.

I have been a customer for the past 3 years and recently had a new boiler installed. The service is always prompt and efficient.

Everyone was friendly and approachable (both in the shop and those working in the house). Great quality work: they focused on getting the shower room job done well, not on the time, and did a few extras to make it so. They made a point of cleaning up each day, which was really appreciated. And they made a post-job visit to check that it was all ok. We've used Dorward before and will again.

I couldn't be more pleased with the work we've had carried out recently by Dorwoods, a company we have used for years for small jobs like radiator replacements and boiler sevices. The time came for us to completely replace the bathroom from floor to ceiling. From Bill coming out to give us the quote, to the wonderful staff in the office and the plumbers, Stuart and Terry who carried out the work along with the joiner and the electrician, everything went so smoothly. Never a mess at the end of the day, we knew exactly what was happening next, and everyone was so friendly. Even the aftercare is just a phone call away. So pleased with the work carried out, will definitely use them again.

We have always had excellent service from WH Dorwards over a number of years and we highly recommend them.

Great company to rely on. They are extremely reliable and professional. I have an airbnb and rely on them for so many things. They never let me down, heir prices are very good and they always comes when they say they will. Highly recommend them as best choice in town.

Can’t speak highly enough about the good folks at WH Dorward. From initial phone call to the end of the job, everything always goes without a hitch. First class service, highly professional staff. 👍

Dorward have always been quick to respond and excellent at solving our plumbing problems. Couldn’t recommend more highly.

I had my boiler service last week. Can't recommend them highly enough. Great value and amazing customer service and just in general very good service. Came on time and did the service in quick manar. Very happy customer 5 star. Thank you

Brucefield Boutique B&B, Arbroath: As a B&B with many sanitary facilities, we rely on a fast-acting, reliable and reputable sanitary business. We are fortunate to be among the customers of W.H. Dorward Ltd, Arbroath. They fully meet our requirements in every respect! Thank you!

As a landlord I found them to be very efficient. Organised access with my tenant. Will certainly use again

Excellent friendly company from start to finish. One quick call to book in a boiler service which they fit round you. Lovely engineer arrives on time and is very cheery and helpful. Been with W.H. Dorward Ltd for six years and would not go anywhere else.

Following a heating boiler malfunction I had to ask for an urgent call out. The response by W.H. Dorward was immediate and the matter resolved without delay by Alanna, Bill and Declan. It is reassuring to have this level of customer service available!

Team Dorward, technically excellent, tenacious, FAST. Thank you for DECADES of excellent service!

Excellent service, had my boiler booked in but the engineer was available a week earlier and WH Dorward got in touch to say, and he was round 5mins later. The plumbers are very good, always obliging.

Great service from Dowards once again. They came out very promptly to repair a central heating pipe which had burst. Very grateful for their quick and efficient response.

Used them a couple of times now problem with a gas boiler condensate not draining fixed in 20 minutes boiler worked as new. Leaking pipes under a utility sink. Spotted problem connection renewed and tightened the other fittings Problem fixed. Toilet cistern not flushing new valve and fitting required had all on the van and fitted cistern replaced best its worked in years. The plumber was excellent explaining everything and the fix required very professional service. Would highly recommend W.H. Dorward. Office ladies keep us informed about timings and we're very helpful.

Very professional

Great professional service and quality work. After getting no answer or response from a few other trades in the area I called Dorward. They have an office based team member who can deal with your call and after explaining the issue the work was carried out the next day to replace a shower in a rental property. Doward liased with tenant and completed the work to a good standard and at a reasonable price. It’s good to deal with a trade that are available, responsive and do what they say they will within the agreed time. Well done Doward Ltd.

From the girl on the phone who was really nice too the engineer who came in who was also polite and professional I cannot say a bad word about them

Never visited their showroom but the service I've received from them has always been of the highest quality.

Plumber came very quickly. He was very friendly and quickly assessed the problem and fixed it in no time. Would highly recommend this company.

Living flame gas fire repair. Thank you to Darren for repairing our gas living flame fire today. It is working like new. We are very pleased as it is almost 20 years old. I was fully prepared to be told that we would need a new fire. Gas engineers are on strike at present and was uncertain who to call locally. I only phoned Dorwards yesterday. I thought I may have to wait with current restrictions. The girl in the office phoned just before Darren came out to check if convenient for us. No mess, even hoovered up afterwards. Definitely would recommend and use again. Good to be able to use a local service. Many thanks again. Evelyn Fordyce

Can't recommend highly enough. Always a great, friendly and professional service.

Installed a new boiler at short notice and did a great job, quickly, efficiency and with minimum disruption.

Hi can highly recommend this company as did a great hassle free job at my caravan 👍thumbs up to them

Brilliant plumbers and gas engineers