Pest Ex
5.0(66)Stockton Town Centre, Stockton-on-Tees




About
Pest Ex is a pest control business based in Stockton Town Centre, Stockton-on-Tees, and has been trading since 2020. They provide comprehensive pest services throughout Stockton-on-Tees, Darlington, Middlesbrough, Hartlepool, and the wider North East.
Their core services cover rodent control, insect control, bird control, and wildlife management. Every aspect of their work comes with a guarantee, ensuring dependable solutions for pest issues across the areas they serve.
Services
- Request quote
Rodent Control
- Request quote
Bird Control
- Request quote
Insect Control
- Request quote
Wildlife Management
Reviews
5.0
Pest Ex receives consistently high praise for rapid, reassuring responses and genuine expertise when tackling stressful pest problems. Homeowners frequently commend technicians John and Neil for their clear explanations, honesty about whether treatment is needed, and calm, respectful manner. Work commonly involves eradicating rats and mice, often tracking points of entry and clearing contaminated loft insulation, as well as dealing with wasp nests, bees, and ants. Customers appreciate that visits are arranged quickly, treatments are thorough, and follow-up advice helps prevent future infestations.
James was very helpful and professional. He came out to sort out the rat problem in our house and also went the extra mile to help us get a cover for our drainage. Really appreciated his help and the way he handled everything. Would definitely recommend James!
First class the Engineer John who came out was a very knowledgeable person and explained in easy to understand language, only regret was we did not call them first,Thank you
Brilliant service and lovely staff. Sorted out a wasps nest speedily.
1st class service do monthly plans to help control your finances, helped get rid of Ants in garden & cavity in wall, excellent service, highly recommend 👍
Exceptional customer service from Chloe and Colin. Out in the same day and provided clear and friendly advice. Look no further!!!
Very impressed. Bird proofed our home within a few days of first contact, even in terrible weather conditions. Excellent customer service - returned our calls, did a quote promptly, responded when they said they would, turned up on time, and most importantly I've not heard any birds in eaves since. Thank you
Very professional service provided by John and James from PestEx. Explained the process for getting rid of the rodents and successfully resolved the problem.
And now we don't have little furry creatures to share our house with. Thank you Pest ex for sorting us out.
John and James were outstanding both in terms of excellence advice, experience and expertise! Don’t mess around - call people who are super helpful and knowledgeable and sort your problem out without fuss. We would recommend this top firm to everyone! Thanks guys!
Very helpful, knowledgeable and efficient service with a rodent infestation at my property. Technicians were very knowledgeable and understanding. Eradicated the infestation and support and advice given for the future. I would highly recommend this company
Pest Ex provided reliable and efficient support recently when visiting my home. They confirmed efficiently which pest we did and did not have and got rid of the ones present. Supportive and friendly. I would highly recommend!
ABSOLUTELY BRILLIANT !!
Absolutely first class service from start to finish. John was very knowledgeable and patient answering any questions we had and explaining the process for us. Office staff are friendly and professional. Would highly recommend and use again if needed.
Informative, efficient and effective. I will be using this company again in the future. Fantastic service. Thank you!
A great company to deal with. Arranging a time and date to suit very easy to do ( the next day). Neil turned up and explained everything he was going to do and did a great job.
Excellent customer service both on the phone and in person
John from Pestey has been excellent. We have had issues with Anand multiple pest control personnel who gave us inadequate advice. John got o the bottom of the problem and advised us really professionally. He is really phenomenal at his job
Strongly suggest this company! I had rats in my loft and within the first visit Neil found the source of entry. He has provided the best service along with being very friendly and professional, thanks to Neil and his advice the rats have now gone for good! 3 visits was the perfect amount to get rid of my issue and totally worth the cost.
Neil was very professional . He was happy to discuss his thoughts and findings with us.
Excellent service from Pest Ex. Friendly, courteous and on time. Treated beams for woodworm. Very happy with work done
Excellent service, great advice, very friendly. Would not hesitate to recommend.
Great service, exterminator was polite, informative and efficient Whole experience was stress free
Very professional and knowledgeable. Neil was very helpful and understood the stress the situation has caused. He tried everything he could to help. Thank you, Neil!
Highly recommended, professional throughout. I had rats in my attic and the whole loft area was really bad. The team made 3 visits and we found that within 2 calls the rats had been exterminated. We then opted for a full attic clean out and had our loft insulation replaced along with areas where the rats were getting access to the attic barricaded off. All done at a cost that we found reasonable given the sheer amount of mess that the rats had left. Thank you for your professionalism, your team were first class and they respected my property at all times leaving everything neat & tidy.
Pest ex have recently finished a job for us and the customer service from the people on the phone lines to John who came out numerous times was a 10/10. I can’t thank John enough for being so friendly and explaining everything as he went along. Hopefully we never have to use pest ex again (in the nicest way possible) but would definitely recommend them! Fab company
John was fantastic, thorough and informative and sorted out problem quickly and professionally. Thank you so much for the brilliant service.
Quick, easy communication, goid job
Very helpful polite gave us good advice would use him again his name was John
Neil came to help us solve our problem with household rats within a few ours of our call to the 24 hour service. We were horrified when we found evidence of them early that morning. Neil was with is for almost 90- minutes - he was absolutely brilliant; thorough, accommodating, and reassuring. In consideration of my husband's exceptional needs, we have another call on Thursday next week. I would not hesitate to recommend this company.
Thoroughly recommend. Faultless service. Engineer arrived an hour after booking appointment (how good is that!) to attend to wasps nest problem. He patiently took the time to explain exactly what he was going to do, and what we would expect to happen afterwards, and to contact them if any follow-up treatment (FOC) is necessary. I'm pleased to say on checking this morning that the treatment appears to be 100% effective! Cannot recommend enough.
John came today the wasp nest was in the attic. John explained the workings of wasp's the nest was aprox 18inchs in size small compared to the ones shown by john on his phone. John was very pleasant efficient job done at a resonable price wouldn't go anywhere else now
Just want to say what a fantastic customer service PESTEX delivers. Right from the start of the enquiry to completing the work, the whole team have demonstrated professionalism during the entire process. The knowledge and expertise, and the advice given to us from all of the team gave us the reassurance we needed to know they genuinely care about their customers. It is refreshing to find a company going the extra mile for customer's. Well done and thank you, Michael, Stuart,John and Neil for all your help and support during a really stressful time. We would definitely recommend your services in the future.
Absolutely amazing service wouldn’t mind my red mug back though
Amazing customer service!! I had a wasps nest in my loft which needed clearing as soon as possible. Booked for someone to come out. There was a delay but great communication to keep me informed. Neil came out and was lovely from start to finish! He used pesticides from outside and then went into the loft to get rid of the nest which had collapsed! He took pictures to show my little girl who was fascinated! Neil was professional and quick and very thorough! Would recommend!
Neil from Pestex was excellent, so helpful and informative and most importantly solved our wasp problem!
Thank you so much to Neil who helped us with our bees. He was very reassuring and efficient!
Excellent service to get rid of our Rat problem. Neil and Allan very friendly and professional. Fully recommend this firm.
Had a problem with rats in my house for over 8 months. Initially called a private pest control company but they did not eradicate the problem. I tried myself to sort problem, and succeeded to a degree, but got suck when rats were in spaces not accessible to me. I then came across Pestex and give them a call. I wasn't sure if they could help as last company hadn't been very good. Then John arrived and in the first 20 minutes he had eased my mind. He did an exploration of my house inside and out and then explained what he was going to do and why. Three days later the problem was solved. I learned a lot about the psychology of rats and how to address the problem. I felt informed, respected and confident after Johns visits. He was very knowledgeable, professional and clearly good at his job. A further visit by a colleague of Johns was equally informative, respectful and reassuring. If only I had come across Pestex sooner. Possibly 8 months of terror could have been avoided. Definitely would highly recommend this company. Mary
Very polite and knowledgeable gentleman attend and carried works as requested. Highly recommend this company.
Really friendly helpful guys checked my house and garden for a suspected rodent problem. They were very thorough and honest, explaining as they went and really put my mind at rest! Would definitely recommend 👌 👍 🙂
Been dealing with John. Absolute lovely guy, knows his stuff. Would recommend him 100%. He has delt with my issue on a very professional and very friendly at the same time been on the ball doing with my Pest control issues. I can't think him and his company enough. One of the the good things about this company they are not money focused, I actually called a third party who I thought I was dealing and it wasn't them. It's was John's company. Which we actually cancelled and when direct to John's company. From the offset they were fantastic very friendly willing to help going out of there way to help you. Thank you John.
Incredible service that went above and beyond to fix our problem.
Huge thank you to both John and Alan for sorting out my issue. They made a horrendous time for me so much more bearable. They answered my questions and made me feel calmer when I was escalating- and practically moving out of the house! Both were kind, courteous and very knowledgeable. Would highly recommend to anyone
Knowledgable and friendly service. Answered all my questions and dealt with our little ‘visitors’ quickly and efficiently. Highly recommended.
Rats! I called Pest Ex and that very same day John, a kind and gentle man, called at my house and very quickly established the point of entry. He is very knowledgeable and professional, helpful and thankfully eradicated the rat problem. Thank you.
Absolutely brilliant first class service. Arrived when they said they would every time. Checked everything each time, final check completed. Really helpful, plenty of advice. Hopefully won't need them again in future but if we do, we know who to contact. Would definitely recommend.
A totally professional team. They worked hard, were polite and tidy, clearing up after themselves. Friendly and put up with all my questions. They did an excellent job - initially clearing the rats from my loft and then removing all the existing insulation, disposing of this and laying down new insulation. They also gave me advice about future pest proofing my loft. Thank you to Steven and the rest of the team, you made the whole process painless. I would recommend this company without hesitation.
We had two of the staff come out for visits to solve a rat problem at my home. My partner was very disturbed by the rat and had concerns that, on her own, she'd get a patronising talk from someone. However, she end up being really impressed by the professionalism, kindness, and care that the experts took in the job. She felt respected and felt that her questions were answered. I was surprised to find out that their service covered the 3 removal visits but also they would have come out for intermediate visits if needed. Would recommend
Great service in resolving our rat issue. Great comms with friendly & knowledgeable staff. John was very professional in all aspects of the job.
This firm could not have been better advising and dealing with my Rat problem. The process of settling the invoice is complicated but it is not down to them but to the unfortunately named Intuit system.
John was fab, he got rid of our problem incredibly quickly and effectively. I would recommend
Excellent service, helpful advice and very speedy response to our wasp nest issue. Thanks very much!
Very helpful and informative. We couldn't have managed without them.
Prompt visit technician was professional and honest and diagnosed problem quickly with no charge, I would definitely recommend and use them again.
I have had a couple of visits over the last few months from Pestex and I can honestly say, the service is excellent, efficient and they assess the job prior to treatment. If treatment isn’t required they state that. I could not rate them more highly. Really friendly and reliable service, will be my first contact for any future issues. Nice to find a genuine and trustworthy service 😊
Sudden invasion of flying ants in the kitchen late on Friday afternoon, called Pest Ex who kindly said they would call their pest control man John who agreed to visit even after he'd finished work. I was quoted a very reasonable price which was a quarter of what Rentokil quoted! He came exactly when I was advised he would, treated the infestation quickly and efficiently and gave advice on how to stop it happening again. I cannot thank John and Pest Ex enough they were all brilliant, helpful and professional, from the phone call to the end result. Thank you so much, I wouldn't hesitate to recommend Pest Ex.
Excellent next day service! John was very friendly whilst remaining courteous and professional. His knowledge of ants and the life of their colonies was absolutely fascinating!
Hi, just like to say how thankful we are too John who attended our property In Hartlepool Yesterday. My mam has the biggest fear of mice and we have had some under our sink coming in through a hole. He made her feel much more at ease and we are so thankful for his attendance. We have also had a visit from a man today unsure of his name, but he was the same, they were both so friendly and understanding Can't thank them enough for their help with getting on top of our issue. The job isn't over yet but wanted to feedback this.
Very helpful, polite and thorough...
John moved everything in the garage. Brushed up all debris , sprayed all surfaces, replaced everything and took away all rubbish. He was friendly and informative. It was a bit expensive at £180 for 1 hour ' s work but worth it for the peace of mind.
Have used Pest Ex twice, having been recommended them by a friend. Last year to remove a wasps nest and again this year for advice on something else. Staff are very, very knowledgeable and honest. They are responsive to messages, arrive when they say they will and keep you updated throughout. My mind is more at ease now I know who to contact with any issues and I highly recommend them.
Amazing service, very knowledgeable and reassured me as another treatment is likely to be required for bees
John called on us today and we were given sound advice about the bee's we heard in our loft yesterday he assured us that they had gone and that no treatment was necessary I'm afraid it's the second time we have called upon his sound and knowledgeable expertise what he doesn't know about pests isn't worth knowing
John was a joy to deal with, professional, experienced and thorough. Highly recommend, can’t fault the service and the quality. Please thank John for a job well done. Cheers Bob.
Very helpful and efficient service received from John today, thanks!
We found Pestex to be really helpful when we thought we had seen something in the garden. They were knowledgeable and dealt with the problem quickly. I would have no hesitation in using them again or in recommending their services.
Location
Opening times
- Monday8:30 AM – 5:30 PM
- Tuesday8:30 AM – 5:30 PM
- Wednesday8:30 AM – 5:30 PM
- Thursday8:30 AM – 5:30 PM
- Friday8:30 AM – 5:30 PM
- SaturdayClosed
- SundayClosed
Other pest controllers nearby
Is this your business?
Claiming it is free — book a quick call and we’ll hand it over so you can edit your details, add photos and take bookings direct.
