P J Bryer Heating + Plumbing Services

PJ Bryer visited our home earlier this year. We needed a replacement boiler and hot water cylinder in the airing cupboard. From the initial assessment to job completion their service was without fault. They are a local firm and found their staff easy work with. We now have a brilliant boiler and plenty of hot water. Everything is working smoothly. Would recommend.

Contacted them in Nov ‘25 about a hot water problem with my boiler. Still waiting on a quote (March ‘26) they blame the boiler company for not coming back to them. They haven’t even been out to see the issue. Have contacted someone else now but inquiry still open and ongoing with Bryer. Won’t use again!

My parents had them work on there boiler they caused an airlock and had the nirv to bill them for sorting out what they messed up in the first place

Absolute shambles of a company! Left holes and damage everywhere in one room of my mums house, told the company they weren't happy and all they got was a sorry! Having to take everything out of room because parts are collapsing because of multi use ripping up flooring and added a screw to hold it back into place! Absolutely shocking!!! Do not use! 5 years down the line and still problems accuring

DO NOT USE THIS COMPANY FITTED A BOILER 2 YEARS AGO AND WE ARE IN THE LOFT EVERY OTHER DAY RESETTING DUE TO MULTIPLE FAULT CODES. SHODDY P J BRYERS HAVE BEEN OUT NUMEROUS TIMES TO "FIX" OR FOB US OFF SAYING THEY HAVE FIXED IT THIS HAS BEEN GOING ON FOR OVER 2 YEARS IT IS NOW MINUS TEMPERTURES OUTSIDE AND GUESS WHAT ITS GONE AGAIN AND GUESS WHAT THEY DONT WANT TO KNOW!! WILL BE REPORTING TO TRADING STANDARDS AS THIS IS SHOCKIMG FOR A NEW BOILER AND VERY DANGEROUS FOR MY WIFE AND KIDS TO BE CLIMBING IN THE LOFT EVERY OTHER DAY TO TRY AND SORT OUT THERE SHODDY WORK. DO YOURSELF A FAVOUR AND AVOID THEM THERE ARE MORE REPUTABLE RELIALKE AND PROFESSIONAL ENGINEERS AROUND THAT ACTUALLY DO DECENT BOILER FITTINGS AND REPAIR THE PROBLEMS THEY CREATE NOT LEAVE YOU IN THE COLD. OFFICE STAFF COULD DO WITH SOME TRAINING AS WELL NEVER KNOWN A COMPANY SO BAD AND UNPROFESSIONAL

PJ BRYER fitted our bathrooms in 2022 and did a fantastic job. In 2025 we had a minor issue with the shower enclosure door sticking slightly. I called Mike at Bryers and literally the next day Jack and Kieron called round and resolved the issue. There wasn’t even a charge! Now that is 10/10 customer service. I would recommend them and thank you to Mike and the team at Bryers.

They came to do the boiler service one year, they broke the lid of the boiler, never repair it until two years later (begging them to fix it). To fix it, they used a magnet. This year they completed the boiler service without checking the radiators. I asked them to come back and check two radiators that they don't seem to work (after a month or two from the boiler service) and they did come twice but they left because they haven't found a parking space around. I will contact another company for this repair and never contact this people again. No more boiler service again for this company.

Great service and problem sorted out with minimal fuss. The gentleman managed to resolve the issue without having to dismantle the bath and side panel, great relief. Very Happy with the job. A++++

Very big well done, Would just like to say how eficient this Company was,from start to finish.From getting a price to installation everyone involved was very freindly and extremly helpfull. We had the Vaillant eco TEC plus 826 Boiler fitted on 6th Jan 2025 some small nigles on day of Installation was soon overcome by Adam and Justin,The work that they done was to a very high standard indeed,they was also very considerate and friendly,keeping us updated all the time. All in all a very Quick and efficiant service by all involved.

Why has my 89 year old dad have to top up his new Jag boiler at least every two weeks. The "engineer " says this is normal!!!! . I have a gas boiler and I don't have to touch it from one year to another. He pays for a maintenance contact for service and repair. WHY!!!!!!!! Do I have to travel from Scotland to help him out

My Matki shower mixer unit broke leaking water into the kitchen below my bathroom. I phoned Mr Bryer who did his utmost to get a new replacement unit quickly from Matki inside their normal lead time. The shower mixer was replaced as soon as it was available by P.J. Bryer and I'm a happy customer.

I've used PJB on a number of occasions now, from boiler service , minor leaks and electric installations. They always provide a great service, turn up when they say they will and are very reasonable priced. I would definitely recommend them.

Excellent, prompt service, very reasonable prices.

We’ve just had a whole new Viessmann central heating system installed by PJ Bryer and the service has been impeccable from start to finish. We live in an Edwardian house which had an antiquated 1 pipe system so they started from scratch and set up separate hive zones for upstairs and downstairs which is brilliant. Pete was reassuringly knowledgeable from the initial visit and clearly is used to working on period properties. The installers were friendly & helpful, can’t recommend this company highly enough. Thank you, we finally have warmth :-)

I rang on behalf of my mother, and left a message, as they promised to return my call that day, we are still waiting.

Great service trustworthy local honest company. Totally refreshing thanks!!

Had our bathroom refurbished. Mike was really helpful, from start to finish. We had a dividing wall knock out. Walk in shower . toilet. And storage units fitted. Fully tiled walls. All of Mike's team were all very professional. And the quality of work was outstanding.

Needed a full boiler and radiator change. The two lads sent to do the job were very helpful, courteous and efficient. Any query I had was answered instantly by Mr Bryer. Very pleased with the results.

Boiler packed in over weekend, phoned Monday morning, engineer due Tuesday but call from Bryers saying engineer finished early & was Monday afternoon convenient, confirmed what I suspected about pump, sent the boss photos etc who was out of the country. Repair not cost effective, boiler over 16 y.o. The boss returns from holiday after delayed flights & heads straight to mine 5pm Wednesday, detailed quote for boiler received by 6.30pm - system flushed, new flue, boiler etc fitted & running by Thursday tea time!! If that isn't excellent service from a whole team of friendly efficient folk I don't know what is, especially these days!!

We have used this company for the last 6 years for our boiler service and maintenance. We've always received good service at a competitive price and they're always quick to respond when we need them.

Bathroom refit, Absolutely fantastic team of professional old Bathroom stripped to a shell, redesigned and professionally put together plumbing, tiling electrics carpentry first class nothing had been too much trouble team are super friendly.

Great service very reasonably priced.

Booked to come out for boiler service initially, came out quickly and found a fault, diagnosed the fault and needed to order parts, came out to fit new parts which did not fix the issue, ordered more parts and came again which still didn’t fix the issue. Ended up having someone else come out who diagnosed the problem straight away and fixed the boiler next day. Very costly mis diagnosis for me. Would definitely NOT recommend.

Very disorganised backroom booking service. Although it's difficult to generalise about individuals, there does seem to be a generally unprofessional culture in Bryers. Towards the end of a ridiculously overly-long installation, I actually distrusted the various workmen's explanations and excuses. Please avoid.

The boiler maintenance crew were fine and friendly though after 4 visits our boiler is in a worse condition than when they first arrived. Charged me twice, having threatened me with bailiffs, for an awful service. Person on phone really unhelpful. Paid in the end just to end all contact .

Very quick response to request for boiler repair. Arrived on time and problem sorted quickly. Engineer helpful, friendly and efficient.

Fab service. Highly recommended

Boiler service easy to arrange very professional. Good price would recommend.

Brilliant service

Helpful, friendly and reliable

I have experienced PJ Bryer Heating & Plumbing services from 2 angles and they have always proved efficient and polite 1) to install a new combi boiler for a house I was renting out - this has been in for 10 years now and I pay for an annual service and this has included the service and the landlords certificates in the same cost - I had tenants that were hard to please and even they said that they were polite - things have gone wrong with the "system" over the years with the tenanted property and these have always been sorted out accordingly and promptly 2) Then on my own house I had a new central heating system and boiler put in and they were good and polite - they were one short on the radiators but this was put in appropriately 3) The bathroom on the rented property was put in and different team of staff and this was done with ease and appropriately - new shower/bath/towel rail/tiling/sink/toilet etc. They have an annual maintenance contract which is not the cheapest but it covers the annual service and 24/7 and 365 days a year without any problems - either an AM or PM appointment was given and they have always been on time on the right day and even with the problems they were good (no complaints form tenants) What people want is good cover and service and I doubt you would get this elsewhere

Very good company, efficient and competitive prices would highly recommend

Done some work for 95 to father hes over the moon

Wont be using this guy for my plumbing because he has a terrible attitude and was rude.

Excellent service can thoroughly recommend very helpful polite and friendly member of staff

Top business in the plumbing heating world, also many employees generated from apprenticeships, top quality work

They came the next day , and sorted our heating issues at a reasonable price. Would definitely use then again.

Had a boiler failure and used Bryers to rectify. All completed within 24 hours from initial first phone call. Got me out of a hole, for sure and won't hesitate to use again.

Great

No response to web enquiry. Guess they're not interested in new business.

I cannot fault anything. P J Bryer done a whole new rennovation to my bathroom and it is incredible! Worth every penny and the chaps that came to do the job were very polite and nice. I am so pleased and will definately be reccomending them - in fact I already have!

very poor service and communication. We were given a time frame between 9am and 1pm. Still had not arrived at 4pm! The lady I spoke to when trying to find out what was happening was very rude and impatient.. No one contacted me to let me know they were running late I had to contact them. My whole day wasted. I would not use them again that's if they ever turn up!

Megbízhatatlan

Booked annual oil boiler service and agreed a morning visit at 8.30. No further information was provided. The Plumber arrived and his first words, no good morning & with attitude “we’ve got a problem”. Turns out the boiler was to hot, first thing in the morning, no surprise there! The plumber was so rude & their service office no better. Rude & arrogant, definitely would not use this company again.

Very unprofessional they are supposed to be the experts but yet don't give you any advice on what is best then you end up wasting money on parts you do not need!

Not happy with the amended quote after the work was done came in 20% higher than original.. Work completed was satisfactory however some temporary fittings were used. Will not be using again.